Joseph John Hancz

40360 Vista Pelona Drive Palmdale, CA 93551

* Phone no: 661-794-3402* Email: jh7f6086@westpost.net

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PROFILE:
I am a highly motivated individual who has extensive experience in the retail in
dustry. Through solid leadership and team building skills I am able to achieve r
esults consistently. I am looking for a company that will provide financial stab
ility, health benefits, opportunities for growth, and self development.
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EMPLOYMENT:
Store Manager - Toys'R'Us-Lancaster, CA, Dec 2007 - Present
*Provides daily leadership through solid communication and accountability for en
tire staff.
*Works with staff daily by providing coaching and developmental opportunities.
*Responsible for the overall execution of company initiatives and goals.
*Writes weekly store schedules, plans out projects, and holds management meeting
s.
*Drives store sales, manages labor hours, controls shrink, and ensures store is
clean daily for an exceptional guest experience.
*Drives the guest service culture daily by leading by example, training and deve
loping staff, and clear communication of expectations.
*Follows up daily with all levels of Operations to ensure for proper compliance
and execution of company directives.
District Manager - Bed Bath & Beyond-Southern California, Feb 2001 - Nov 2007
*Provided leadership at a multi store level to Store Managers and District Staff
.
*Communicated company goals and initiatives to Store Managers and followed up fo
r proper compliance.
*Responsible for providing potential development sites for company growth.
*Held Store Managers accountable for weekly payroll, profit lever results, and g
uest service results.
*Provided merchandising directions and feed back during store walks.
*Monitored the guest service level during store visits to ensure guest satisfact
ion.
EDUCATION:
Golden Oaks - Newhall, CA
High School Diploma, Sep 1987 - Jun 1991
Attended college courses at College of the Canyons.

SKILLS:
Team building and problem solving skills.
Proficient in Microsoft Word.
Typing 40 WPM.
Resolving management conflicts.
ACHIEVEMENT:
Graduated from the Riverside Sheriff's Academy for Correction Officers.
Honorably discharged from the Untied States Marine Corp.
 REFERENCES:
Furnished upon request.