Difference between Formal and Informal Communication Formal Communication:

We communicate formal messages or technical messages in Formal

Communication. e.g. Please arrange for purchase and installation of CNC machine in the production workshop.
There is a specific style, approach and pattern in formal Communication.

For example: Feelings and sentiments are out of place. While we make a presentation, deliver a speech or draft a report, everything has a specific style, approach and pattern.
There is extensive use of visuals like graphs, charts, maps, pictures etc. in

formal Communication For example: While making a formal presentation, a presentator will use different sorts of graphs and charts alongside text for arousing visual effects on the audience. The audience of formal communication is definite. For example: The formal communication situation occurs at the place of work and thus, the audience is according. People of specific rank and designation get together and interact with one another. Formal communication involves oral as well as written forms extensively. For example: There are variety of oral and written communication situations like face-to-face talk, telephonic conversation, presentation, interview, press conference, group discussion, writing of letters, drafting of press releases, advertisements, notices, circulars, meeting agenda, minutes of meeting etc.

Informal Communication:
We communicate informal/social messages in Formal Communication

e.g. We all family members are going for a tour to Mt. Abu next week. You may join us if you wish.
Informal communication is haphazard and it hardly has any style, approach

and pattern. For example: All informal communication situation occur in social milieu wherein all involved members behave informally. Imagine a gathering of friends of cafeteria or in a tea party. They behave informally with one another. No visuals are used in informal Communication. For example: Informal or social messages are communicated in informal communication and they require no visuals. The audience of informal communication is not definite. For example: The informal communication situations occur anywhere in society and people of different age group involve. There are no set rules governing the audience level.

Informal communication is mostly oral. For example: People of social circles are in close proximity to one another and this is why they communicate orally. There hardly is a need to write the messages.