Beruflich Dokumente
Kultur Dokumente
OF ASSERTIVENESS
,
EYE-CONTACT
,
'.
HAND GESTURES
POSTURE
VOICE FIRMNESS
"I" STATEMENTS
SHORT SENTENCES
From: Steinmatz
(1980)
ASSERTIVENESS
LADDER
EYE CONTACT
DISAGREEMENT FEELINGS
"WHY"
"I"
COMPLIMENTS GREETINGOTHERS