HRPD GROUP

Scenario For the purpose of this assignment you are to imagine that: You have worked for TESCO as a Trainee Manager since completing an Honours degree in Business Management with the University of Sunderland five years ago and have recently been given your first job as a Manager in your won right in a new Tesco Express outlet. You are now really keen to have your first chance to practise in a real situation all the marketing theory you learned at university.

You have a new store and a new staff team and are very aware of the need for internal as well as external marketing. Your store is located in a small town (6500 peoples) in the north east of England where, to date, there have been only small individual shops with limited range of products. Local peoples are obviously unhappy with this as the nearest proper supermarket (not Tesco) is about 10 miles away. The shop which is now yours has previously been a family-run grocery store and Tesco is hoping that having got its foot in the door there will eventually be the chance to move on to a much larger site. Your main competition in the town will be the two co-op stores the largest (slightly bigger than you store) is at the top of the towns main street and the other, much smaller one, is at the bottom of the town near the harbour. You have visited both of these outlets and see them as being very ordinary also; you have been told that the previous owners of your own store saw themselves as aiming very much more at the top end of the local market. Your store is located in the main street about half way between that two Co-ops.

OCTOBER 2009 FEB 2010 Assignment

 Your regional manager has stressed that Tescos long term hopes for a much larger store will be greatly improved if you can develop close relationships with influential local individuals and organisations as well as other businesses.

OCTOBER 2009 FEB 2010 Assignment

Task 1 Scenario Four different scenarios are given to cover each of the elements of the HRM module. 1. Personal Management and HR Management Your line manager is interested in the work you are doing on this business and management course. She is particularly interested in the module covering Human Resource Management, as she is thinking of looking at a new role within the HR side of the business in the rear future. She has asked for your help, and specifically would like you to provide her with some information that will enable her to address the following: A comment was made at the senior management meeting the other day that our company is suffering in the marketplace, as we take a personal management approach rather than a HRM approach. I am not sure what the difference is. Could you fill me in on the background to what personal management is, and how HRM both compares with and differs from personal management. Write a report that answers your managers enquiry.

Task 2 Recruitment, selection and retention (L01) A) Using the information given in the case study and the theory you have learned in class; design a set of recruitment and selection procedures specifically for your own new store. This should cover all the different staff groups you need to recruit for

OCTOBER 2009 FEB 2010 Assignment

B) Once you have appointed your staff, one way of keeping your cost down will be to make sure that staff turnover is low. With this in mind, make appropriate suggestions for staff retention C) What legal and ethical issues must you keep in mind throughout the recruitment and selection process

OCTOBER 2009 FEB 2010 Assignment

Task 3 Disciplinary Procedures In your role as department manager, a number of issues have come to your attention. Specifically: Paul Wilkinson a 44 year old supervisor has recently been coming to work late and leaving early. You have already spoken to him about this, but unfortunately the situation hasnt improved. Sheena Johnson is 28 and a machine operator in the department. You have been informed that security found her stealing some finished and part-finished items from the department. She has been told to report to you at 9 a.m. tomorrow morning. What are the actions that you would take in each of these cases? Fully outline the procedure that would be followed in each case and the reasons for your choice. Further outline what extra information you would need to have in each case and how you would implement the procedure. Include in your answer any relevant legal aspects that you feel would need to be taken account of in each case.

Assignment Guidelines Word limit for the assignment is 3000 3500 words (excluding diagrams, references and table of contents) Referencing should be done by using the Harvard Referencing Method

OCTOBER 2009 FEB 2010 Assignment

Assignment is due the 2nd of February 2010; no late assignments will be accepted Assignment should be submitted on Livecampus no hardcopy submission

Plagiarism percentage should be below 15%

OCTOBER 2009 FEB 2010 Assignment