Acknowledgement This dissertation would not have been possible without the guidance and the help of several

individuals who in one way or another contributed and extended their valuable assistance in the preparation and completion of this study. First and foremost , our outmost gratitude to Mr. Jay De la Cruz the owner of CXG computer shop for allowing us to conduct our research in his computer shop. Mr. Lester Hilario, manager of CXG computer shop also for giving us permission to continue with our study and for all the support. Mrs. Ma. Fe Dimdam our former adviser for her patience and steadfast encouragement to complete this study and for the insights she had shared. Mr. Jeffrey Layosa whose sincerity and encouragement we will never forget and for his unselfish and unfailing support as our dissertation adviser. Mrs. Criselda Balignasay for advising us on statistical treatment and grammar and for sharing valuable insights in the relevance of the study to basic education. Mrs. Lavinia D. Panganiban our Dean and Orlando Ralgana our school director for allowing us to conduct our survey. Last but not the least, our families and the one above all of us, the omnipresent God, for answering our prayers for giving us the strength to plod on despite our constitution wanting to give up and throw in the towel, thank you so much Dear Lord.