Fall 2011 (August 2011)

Master of Business Administration - MBA Semester 3 Total Quality Management Specialization QM0002 Principles and Philosophies of Quality Management (2 credits)
(Book ID: B1080)

http://smumbaassignmentssolved.blogspot.com/ Completely Solved Assignments.

ASSIGNMENT- Set 1 Marks 30

Note: Each Question carries 10 marks. Answer all the questions.

1. Describe Philip Crosbys contribution to Quality Management. 2. What is meant by Cost of Quality? Differentiate between Internal failure costs and external failure costs. 3. Describe the contribution of Genichi Taguchi towards Quality improvement. What is design of experiment? What are its features?

Fall 2011 (August 2011)

Master of Business Administration - MBA Semester 3 Total Quality Management Specialization QM0002 Principles and Philosophies of Quality Management (2 credits)
(Book ID: B1080)

ASSIGNMENT- Set 2 Marks 30

Note: Each Question carries 10 marks

1. Explain the concept of PDCA Cycle. 2. Write short notes on the following: a. 5S principles b. Poka Yoke 3. What is meant Quality Circle? What are its objectives and characteristics?