PO BOX 4003 ACWORTH, GA 30101

Manage Your Account & View Your Usage Details My Verizon at www.verizonwireless.com

Account Number 521777863-00001 Invoice Number

Date Due 11/04/11 6641678624

Quick Bill Summary

KEYLINE

Sep 10 - Oct 09

/2090452602/
FELICITY LEE 2216 BLUE VALLEY DR SILVER SPRING, MD 20904-5260 Previous Balance (see back for details) Payment - Thank You Balance Forward Account Charges and Credits Monthly Access Charges Verizon Wireless' Surcharges and Other Charges & Credits Taxes, Governmental Surcharges & Fees Total Current Charges $108.80 -$108.80 $.00 $1.00 $273.28 $83.08 $15.36 $372.72

Important News About Your Bill

Beginning next month there will be changes to your bill. Please see the Need-To-Know Information section on the back of the bill for more details.

Total Charges Due by November 04, 2011

$372.72

Pay from Wireless #PMT (#768)

Pay on the Web My Verizon at www.verizonwireless.com

Questions: 1.800.922.0204 or *611 from your wireless

VE Bill Date Account Number Invoice Number

FELICITY LEE 2216 BLUE VALLEY DR SILVER SPRING, MD 20904-5260

October 09, 2011 521777863-00001 6641678624

Total Amount Due by November 04, 2011

Make check payable to Verizon Wireless. Please return this remit slip with payment. $372.72

$
P.O. BOX 25505 LEHIGH VALLEY, PA 18002-5505
Check here and fill out the back of this slip if your billing address has changed or you are adding or changing your email address.

/1800255054/

6641678624010521777863000010000372720000372723
NOTICE: Bank account and routing numbers will be retained to enable future payments by phone or online. To opt out, call 1-866-544-0401.

Invoice Number Account Number 6641678624 Get Minutes Used #MIN + SEND Get Data Used #DATA + SEND 521777863-00001

Date Due 11/04/11

Page 2 of 21

Get Balance #BAL + SEND

Explanation of Charges
Verizon Wireless' Surcharges
Verizon Wireless' Surcharges include charges to recover or help defray costs of taxes and of governmental charges and fees imposed on us, including a Regulatory Charge (which helps defray costs of various regulatory mandates, including government number administration and license fees) and a Federal Universal Service Charge (and, if applicable, a State Universal Service Charge) to recover costs imposed on us by the government to support universal service, and may include other charges also related to our governmental costs. It also includes an Administrative Charge, which helps defray certain costs we incur, currently including (i) charges we, or our agents, pay local telephone companies for delivering calls from our customers to their customers, (ii) fees and assessments on network facilities and services, and (iii) certain costs and charges associated with proceedings related to new cell site construction. Please note that these are Verizon Wireless charges, not taxes. These charges, and what's included, are subject to change from time to time.

Payments
Previous Balance
Payment - Thank You Payment Received 10/04/11 Total Payments

$108.80
-108.80 -$108.80

Balance Forward

$.00

Account Charges and Credits

MD State 911 Surcharge Montgomery Cnty 911 Surchg Subtotal Account Monthly Access Charges Nationwide TLK&TXT Share 1400 $100.00/mo / 20 days on new plan Nationwide TLK&TXT Share 1400 (month in advance) Subtotal Total Account Charges and Credits 09/20 - 10/09 10/10 - 11/09 66.67 100.00 $166.67 $167.67 .25 .75 $1.00

Taxes, Governmental Surcharges and Fees

Includes sales, excise and other taxes and governmental surcharges and fees that we are required by law to bill customers. These taxes, surcharges and fees may change from time to time without notice.

Late Fee Information

A late payment applies for unpaid balances. The charge is the greater of $5 or 1.5% per month, or as permitted by law.

Verizon Wireless' Other Charges and Credits

Includes charges for products and services, and credits owing.

Correspondence Address: Verizon Wireless 20 Alexander Drive PO Box 5029 Wallingford, CT 06492-2458
Automatic Payment Enrollment for Account: 521777863-00001 FELICITY LEE By signing below, you authorize Verizon Wireless to electronically debit your bank account each month for the total balance due on your account. The check you send will be used to setup Automatic Payment. You will be notified each month of the date and amount of the debit 10 days in advance of the payment. I understand and accept these terms. This agreement does not alter the terms of your existing Customer Agreement. I agree that Verizon Wireless is not liable for erroneous bill statements or incorrect debits to my account. To withdraw your authorization you must call Verizon Wireless. Check with your bank for any charges. 1. Check this box. 2. Sign name in box below, as shown on the bill and date. 3. Return this slip with your check for this month's payment.

Changing your billing address for Account: 521777863-00001 FELICITY LEE Use this space or sign in to My Verizon at www.verizonwireless.com to change the mailing address where we send your bill. If we do not have your most recent email address, provide it below and we'll use it to tell you important information about your Verizon Wireless service. Allow 2 billing cycles for the address change to take effect. New Address City State/Zip Daytime Phone Email Evening Phone

PLACE OF PRIMARY USE (PPU)

The home or business mailing address indicated to the left is for the person using the phone(s) and is the person's residential street address or primary business address ___YES ___ NO If "NO" or for multi-line accounts with more than one PPU address, please contact our Customer Service Department or visit our website to change the user's PPU address.

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 3 of 21

Overview of Lines Your Account's Plan

Plan from 09/10 - 09/19 Nationwide Talk FS 1400 $80.00 monthly access charge $9.99 per additional line (totaling $89.99 monthly) 1400 monthly allowance minutes $.40 per minute after allowance Plan from 09/20 - 10/09 Nationwide TLK&TXT Share 1400 $100.00 monthly access charge 1400 monthly allowance minutes $.40 per minute after allowance Unlimited Nights and Weekend Unlimited National M2M Friends & Family Unlimited calling to 10 numbers Unlimited Messaging

Breakdown of Charges
Account Charges & Credits 240-413-0365 Felicity Lee 240-644-2210 Felicity Lee 240-888-2220 Felicity Lee 240-899-1545 Felicity Lee pg 2 pg 4 pg 7 pg 12 pg 18 $167.67 $108.76 -$31.74 $19.26 $108.77

Total Current Charges

$372.72

Breakdown of Minutes
Previous Calling Plan 240-644-2210 (P) 240-888-2220 Total Minutes SharePlan Allowance - Partial Month Overage Minutes SharePlan Minutes Used 09/10-09/19 46 64 110 467 0

Breakdown of Shared Usage

SharePlan Minutes Used 09/20 - 10/09 240-413-0365 240-644-2210 240-888-2220 240-899-1545 Total Used Shared Allowance Overage Total Shared Usage Charges 23 115 133 34 305 1,400 0 $.00 SharePlan Messaging Used 09/20 - 10/09 2 145 71 1,629 1,847 unlimited 0 $.00

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 4 of 21

Summary for Felicity Lee: 240-413-0365

Your Plan
Nationwide TLK&TXT Share 1400 (see pg 3) Plan from 9/20 - 10/9 Data Package/2GB $30.00 monthly access charge 2 monthly gigabyte allowance $10.00 per GB after allowance M2M National Unlimited Unlimited monthly Mobile to Mobile UNL Night & Weekend Min Unlimited monthly OFFPEAK

Charges
Monthly Access Charges Line Access 09/20 - 10/09 $9.99/mo / 20 days on new plan Line Access 10/10 - 11/09 (month in advance) Data Package/2GB 09/20 - 10/09 $30.00/mo / 20 days on new plan Data Package/2GB 10/10 - 11/09 (month in advance) 6.66

9.99 20.00

30.00 $66.65

Usage Charges
Voice SharePlan (09/20 - 10/09) Mobile to Mobile (09/20 - 10/09) Night/Weekend Total Voice Messaging Text, Picture & Video (09/20 - 10/09) Total Messaging Data Gigabyte Usage (09/20 - 10/09) Total Data Total Usage Charges Verizon Wireless' Surcharges + Fed Universal Service Charge Regulatory Charge Administrative Charge Montgom. County Line Surcharge Other Charges and Credits Cellular Service - Activation gigabytes 2 1 --$.00 $.00 minutes Allowance 1400 (shared) Used 23 126 125 Billable ---Cost ---$.00

minutes unlimited minutes unlimited

Have more questions about your charges? Get details for all your Usage Charges at www.verizonwireless.com. Sign into My Verizon and go to My Bill and click on Usage Details.

messages unlimited

--

-$.00

2.45 .32 1.66 7.00 25.00 $36.43

Taxes, Governmental Surcharges and Fees + MD State Sales Tax

5.68 $5.68

Total Current Charges for 240-413-0365

$108.76

+Percentage-based taxes, fees, and surcharges apply to charges for this line plus this line's share of account charges.

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 5 of 21

Detail for Felicity Lee: 240-413-0365

Voice
Date 9/20 9/21 9/21 9/21 9/21 9/23 9/24 9/24 9/24 9/25 9/25 9/26 9/26 9/27 9/27 9/27 9/27 9/27 9/27 9/27 9/27 9/27 9/28 9/28 9/28 9/28 9/28 9/28 9/29 9/29 9/29 9/29 9/29 9/30 9/30 9/30 Time 10:18P 8:26A 5:51P 7:49P 8:02P 6:57P 12:13P 12:13P 6:58P 11:46A 12:56P 8:36P 8:37P 1:36P 2:30P 4:06P 4:09P 4:42P 4:43P 4:44P 7:16P 8:44P 1:48P 2:02P 2:06P 4:27P 7:15P 7:24P 6:18A 7:11A 3:47P 8:56P 10:30P 7:38A 9:08A 7:02P Number 240-899-1545 301-875-9876 614-434-9886 240-899-1545 240-899-1545 Unavailable 703-928-2528 703-928-2528 240-899-1545 703-928-2528 240-644-2210 240-644-2210 240-644-2210 301-962-8300 301-962-7645 240-644-2210 240-644-2210 703-405-4443 703-405-4443 571-261-2225 703-201-5646 240-644-2210 703-201-5646 703-201-5646 703-201-5646 240-644-2210 301-512-8188 571-261-2225 301-512-8188 301-602-1607 301-962-8300 240-899-1545 240-899-1545 240-899-1545 703-690-5055 703-201-5646 000-000-0086 240-644-2210 240-644-2210 240-899-1545 240-899-1545 240-508-4909 703-690-5055 240-508-4909 703-201-5646 Rate Usage Type Origination Silver Spr MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Silver Spr MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Ellicott C MD Germantown MD Germantown MD Silver Spr MD Silver Spr MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Silver Spr MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Silver Spr MD Silver Spr MD Burtonsvil MD Burtonsvil MD Silver Spr MD Silver Spr MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Silver Spr MD Silver Spr MD Silver Spr MD Washington DC Washington DC Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Destination Incoming CL Laurel236 MD Incoming CL Bethesda MD Bethesda MD Incoming CL Incoming CL Incoming CL Bethesda MD Alexandria VA Wshngtnzn2 MD Incoming CL Incoming CL Kensington MD Incoming CL Wshngtnzn2 MD Incoming CL Alexandria VA Alexandria VA Haymarket VA Alexandria VA Incoming CL Incoming CL Incoming CL Incoming CL Incoming CL Silver Spg MD Haymarket VA Silver Spg MD Silver Spg MD Incoming CL Bethesda MD Incoming CL Incoming CL Lorton VA Alexandria VA Voice Mail CL Wshngtnzn2 MD Incoming CL Incoming CL Bethesda MD Capitolhts MD Lorton VA Capitolhts MD Alexandria VA Min. 5 1 1 1 3 1 1 9 2 1 3 1 1 6 4 2 2 1 1 2 9 1 5 1 8 2 2 1 2 5 4 4 46 2 2 1 5 1 1 3 1 2 1 1 52 Airtime Charges ---------------------------------------------Long Dist/ Other Chgs ---------------------------------------------Total ---------------------------------------------Off-Peak N&W Peak Peak Peak Peak Peak PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow M2MAllow M2MAllow PlanAllow M2MAllow

Off-Peak N&W Peak Peak Peak M2MAllow PlanAllow M2MAllow

10/01 11:19P 10/02 10/02 10/02 10/02 10/03 10/03 10/03 10/03 4:05P 4:05P 5:49P 6:08P 8:12A 8:15A 8:58A 7:05P

Off-Peak N&W,CallVM Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak M2MAllow PlanAllow M2MAllow M2MAllow

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 6 of 21

Detail for Felicity Lee: 240-413-0365

Voice, continued
Date Time Number 240-899-1545 301-908-4829 240-899-1545 703-201-5646 703-201-5646 240-644-2210 240-644-2210 240-899-1545 000-000-0086 000-000-0086 000-000-0086 000-000-0086 240-899-1545 240-899-1545 240-899-1545 Rate Usage Type Origination Silver Spr MD Columbia MD Burtonsvil MD Burtonsvil MD Silver Spr MD Burtonsvil MD Burtonsvil MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Columbia MD Columbia MD Columbia MD Destination Incoming CL Silver Spg MD Bethesda MD Alexandria VA Alexandria VA Incoming CL Incoming CL Incoming CL Voice Mail CL Voice Mail CL Voice Mail CL Voice Mail CL Incoming CL Incoming CL Bethesda MD Min. 1 2 2 1 1 6 5 38 2 1 1 1 1 1 1 Airtime Charges ---------------Long Dist/ Other Chgs ---------------Total ---------------10/03 10:20P 10/04 10/06 10/06 10/06 10/07 10/07 10/07 10/09 10/09 10/09 10/09 10/09 10/09 10/09 7:28P 7:05P 7:10P 7:11P 3:52P 4:25P 9:13P 2:00P 2:02P 2:16P 2:17P 3:44P 3:45P 3:50P Off-Peak N&W Peak Peak Peak Peak Peak Peak M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow

Off-Peak N&W Off-Peak N&W,CallVM Off-Peak N&W,CallVM Off-Peak N&W,CallVM Off-Peak N&W,CallVM Off-Peak N&W Off-Peak N&W Off-Peak N&W

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 7 of 21

Summary for Felicity Lee: 240-644-2210

Your Plan
Plan from 9/10 - 9/19 Nationwide Talk FS 1400 (see pg 3) Friends & Family Plan from 9/20 - 10/9 Nationwide TLK&TXT Share 1400 (see pg 3) Pay As You Use Megabyte Data $1.99 per megabyte M2M National Unlimited Unlimited monthly Mobile to Mobile UNL Night & Weekend Min Unlimited monthly OFFPEAK

Charges
Monthly Access Charges Nationwide Talk FS 1400 Refund 09/20 - 10/09 $80.00/mo / 20 days refunded Line Access 09/20 - 10/09 $9.99/mo / 20 days on new plan Line Access 10/10 - 11/09 (month in advance) -53.33

6.66

9.99 -$36.68

Usage Charges
Voice SharePlan (09/20 - 10/09) Old SharePlan (09/10 - 09/19) Friends & Family (09/10 - 09/19) Mobile to Mobile (09/20 - 10/09) Mobile to Mobile (09/10 - 09/19) Night/Weekend Total Voice Messaging Text, Picture & Video (09/20 - 10/09) Total Messaging Total Usage Charges Verizon Wireless' Surcharges + Fed Universal Service Charge Regulatory Charge Administrative Charge Montgom. County Line Surcharge minutes minutes minutes Allowance 1400 (shared) 467 (shared) -Used 115 46 7 96 22 72 Billable ------Cost ------$.00

minutes unlimited minutes unlimited minutes unlimited

Have more questions about your charges? Get details for all your Usage Charges at www.verizonwireless.com. Sign into My Verizon and go to My Bill and click on Usage Details.

messages unlimited

145

--

-$.00 $.00

-.10 .16 .83 3.50 $4.39

Taxes, Governmental Surcharges and Fees + MD State Sales Tax

.55 $.55

Total Current Charges for 240-644-2210

-$31.74

+Percentage-based taxes, fees, and surcharges apply to charges for this line plus this line's share of account charges.

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 8 of 21

Detail for Felicity Lee: 240-644-2210

Voice
Date 9/11 9/11 9/11 9/11 9/11 9/11 9/11 9/12 9/12 9/12 9/13 9/13 9/13 9/13 9/13 9/13 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/15 9/15 9/15 9/15 9/15 9/15 9/15 9/16 9/17 9/17 9/17 9/17 9/18 9/18 9/18 9/18 Time 3:28P 3:50P 3:55P 3:56P 4:45P 7:49P 8:05P 4:18P 4:58P 7:40P 9:38A 9:46A 10:56A 2:41P 5:07P 6:26P 7:53A 12:53P 12:56P 2:30P 2:58P 4:00P 6:01P 6:10P 6:52P 7:12P 7:13P 7:13P 7:15P 3:47P 3:51P 4:47P 5:04P 5:07P 5:43P 6:56P 1:51P 10:20A 10:24A 2:07P 2:34P 9:55A 12:19P 2:59P 3:01P Number 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-413-0365 240-514-0140 240-888-2220 240-888-2220 240-514-0140 800-443-1032 240-514-0140 301-879-9700 240-888-2220 240-888-2220 240-888-2220 240-899-1545 240-899-1545 240-899-1545 240-899-1545 301-776-6948 410-953-0011 240-888-2220 240-888-2220 240-413-0365 410-423-6800 410-423-6800 240-413-0365 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 612-808-9783 301-586-8404 301-622-0300 301-622-0300 301-622-0300 240-888-2220 240-888-2220 240-460-2524 410-561-4700 Rate Usage Type Origination Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Laurel MD College PA MD Takoma Par MD Takoma Par MD Timonium MD Timonium MD Timonium MD Columbia MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Ellicott C MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Silver Spr MD Timonium MD Burtonsvil MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Destination Incoming CL Incoming CL Incoming CL Rockville MD Rockville MD Rockville MD Wshngtnzn4 MD Wsngtnzn11 MD Incoming CL Rockville MD Wsngtnzn11 MD Toll-Free CL Incoming CL Colesville MD Incoming CL Incoming CL Rockville MD Incoming CL Bethesda MD Bethesda MD Bethesda MD Incoming CL Incoming CL Incoming CL Incoming CL Incoming CL Columbia MD Columbia MD Wshngtnzn4 MD Rockville MD Incoming CL Rockville MD Incoming CL Rockville MD Incoming CL Incoming CL Incoming CL Silver Spg MD Silver Spg MD Incoming CL Incoming CL Incoming CL Incoming CL Incoming CL Towson MD Min. 2 1 1 2 2 1 1 1 2 1 4 11 7 1 1 1 1 1 1 1 1 1 4 1 1 1 1 3 1 2 2 1 3 2 1 1 1 3 5 4 1 2 2 1 2 Airtime Charges ---------------------------------------------Long Dist/ Other Chgs ---------------------------------------------Total ---------------------------------------------Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow M2MAllow Friends & Family Friends & Family Friends & Family Friends & Family PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 9 of 21

Detail for Felicity Lee: 240-644-2210

Voice, continued
Date 9/18 9/18 9/18 9/18 9/18 9/19 9/19 9/19 9/19 9/19 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/21 9/21 9/21 9/21 9/21 9/21 9/21 9/21 9/21 9/21 9/21 9/22 9/22 9/22 9/22 9/22 9/23 9/23 9/23 9/24 9/24 9/25 9/25 9/25 9/25 Time 3:32P 3:52P 4:23P 4:28P 10:15P 10:36A 10:37A 12:27P 3:11P 7:10P 2:35P 2:49P 2:57P 3:00P 3:48P 3:52P 5:32P 5:40P 8:56P 9:01P 9:46A 2:12P 2:22P 2:23P 3:49P 4:55P 4:56P 5:07P 5:42P 6:12P 7:08P 9:53A 3:44P 4:00P 4:32P 6:51P 2:30P 2:30P 2:37P 1:22P 3:12P 12:48P 12:54P 12:56P 4:37P Number 000-000-0086 240-888-2220 240-888-2220 240-888-2220 240-413-0365 240-888-2220 240-888-2220 240-899-1545 800-769-2253 301-879-9700 240-460-2395 240-899-1545 240-899-1545 240-899-1545 240-888-2220 240-888-2220 301-933-6499 240-888-2220 240-460-2395 240-460-2395 443-845-0536 240-888-2220 240-888-2220 240-460-2395 240-460-2395 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 301-933-6499 240-888-2220 614-434-9886 240-888-2220 240-888-2220 000-000-0086 000-000-0086 800-443-1032 240-888-2220 240-888-2220 240-888-2220 240-413-0365 240-413-0365 410-370-4584 Rate Usage Type Origination Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Baltimore MD Columbia MD Burtonsvil MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Silver Spr MD Silver Spr MD Silver Spr MD Laurel MD Laurel MD Laurel MD Burtonsvil MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Laurel MD Laurel MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Silver Spr MD Silver Spr MD Columbia MD Elkridge MD Elkridge MD Baltimore MD Destination Voice Mail CL Incoming CL Incoming CL Incoming CL Incoming CL Rockville MD Incoming CL Incoming CL Toll-Free CL Colesville MD Silver Spg MD Incoming CL Bethesda MD Bethesda MD Incoming CL Incoming CL Kensington MD Rockville MD Silver Spg MD Silver Spg MD Incoming CL Incoming CL Incoming CL Silver Spg MD Silver Spg MD Rockville MD Incoming CL Rockville MD Rockville MD Incoming CL Rockville MD Kensington MD Incoming CL Incoming CL Rockville MD Incoming CL Voice Mail CL Voice Mail CL Toll-Free CL Rockville MD Incoming CL Rockville MD Wshngtnzn4 MD Incoming CL Catonsvl MD Min. 1 1 1 1 2 1 1 3 9 1 1 2 1 1 2 2 1 1 3 1 3 1 1 1 1 1 1 2 2 1 1 1 3 1 1 2 1 1 3 1 1 1 1 3 3 Airtime Charges ---------------------------------------------Long Dist/ Other Chgs ---------------------------------------------Total ---------------------------------------------Off-Peak N&W,CallVM Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak M2MAllow M2MAllow Friends & Family PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow M2MAllow PlanAllow

Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak M2MAllow M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow M2MAllow PlanAllow M2MAllow M2MAllow PlanAllow,CallVM PlanAllow,CallVM PlanAllow

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 10 of 21

Detail for Felicity Lee: 240-644-2210

Voice, continued
Date 9/25 9/25 9/26 9/26 9/26 9/26 9/26 9/26 9/27 9/27 9/27 9/27 9/27 9/27 9/27 9/27 9/27 9/28 9/28 9/28 9/28 9/28 9/28 9/29 9/29 9/29 9/29 9/29 9/29 9/29 9/30 9/30 10/02 10/02 10/02 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/04 Time 5:20P 5:38P 3:39P 3:57P 5:10P 5:11P 8:36P 8:37P 10:15A 3:29P 4:06P 4:08P 4:09P 4:15P 4:35P 4:38P 8:44P 4:26P 4:38P 5:20P 5:21P 6:47P 7:00P 12:57P 2:26P 2:29P 3:53P 3:53P 7:36P 8:47P 7:51P 7:58P 4:05P 6:03P 6:04P 9:19A 2:32P 2:34P 3:32P 4:58P 5:11P 6:55P 7:59P 8:00P 2:29P Number 240-888-2220 240-888-2220 240-888-2220 804-291-0001 240-413-0365 301-421-4336 240-413-0365 240-413-0365 240-305-1000 240-888-2220 240-413-0365 000-000-0086 240-413-0365 800-443-1032 877-456-4830 301-421-4336 240-413-0365 240-413-0365 301-421-4336 410-730-6165 301-933-6499 240-888-2220 240-888-2220 443-845-0536 443-845-0536 443-845-0536 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-305-1000 000-000-0086 240-413-0365 240-899-1545 240-899-1545 410-423-7014 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 Rate Usage Type Origination Baltimore MD Burtonsvil MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Burtonsvil MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Colesville MD Silver Spr MD Timonium MD Timonium MD Luthervill MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Washington DC Washington DC Timonium MD Baltimore MD Baltimore MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Destination Rockville MD Incoming CL Incoming CL Incoming CL Wshngtnzn4 MD Ashton MD Wshngtnzn4 MD Wshngtnzn4 MD Silver Spg MD Incoming CL Incoming CL Voice Mail CL Wshngtnzn4 MD Toll-Free CL Toll-Free CL Ashton MD Wshngtnzn4 MD Wshngtnzn4 MD Ashton MD Columbia MD Kensington MD Incoming CL Rockville MD Incoming CL Baltimore MD Incoming CL Incoming CL Rockville MD Incoming CL Incoming CL Incoming CL Voice Mail CL Wshngtnzn4 MD Bethesda MD Bethesda MD Columbia MD Incoming CL Rockville MD Incoming CL Rockville MD Rockville MD Incoming CL Incoming CL Incoming CL Incoming CL Min. 1 1 1 2 1 3 1 1 6 2 2 1 2 10 3 5 1 2 1 1 1 2 1 4 2 4 1 1 2 1 7 1 1 2 1 4 2 1 2 2 2 1 1 1 2 Airtime Charges ---------------------------------------------Long Dist/ Other Chgs ---------------------------------------------Total ---------------------------------------------Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak M2MAllow PlanAllow M2MAllow PlanAllow M2MAllow M2MAllow PlanAllow M2MAllow M2MAllow PlanAllow,CallVM M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow PlanAllow,CallVM

Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 11 of 21

Detail for Felicity Lee: 240-644-2210

Voice, continued
Date 10/04 10/04 10/04 10/04 10/05 10/05 10/05 10/05 10/05 10/06 Time 3:48P 3:51P 3:59P 6:28P 7:04A 7:06A 2:42P 4:25P 9:14P 8:13P Number 800-986-9639 301-340-1188 240-888-2220 240-888-2220 410-561-4700 410-561-4700 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-460-2524 800-443-1032 240-413-0365 410-581-3665 240-413-0365 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 240-888-2220 Rate Peak Peak Peak Peak Peak Peak Peak Peak Usage Type PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow M2MAllow Origination Rockville MD Rockville MD Rockville MD Silver Spr MD Timonium MD Timonium MD Ellicott C MD Takoma Par MD Takoma Par MD Silver Spr MD Timonium MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Burtonsvil MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Adelphi MD Adelphi MD Adelphi MD Silver Spr MD Silver Spr MD Adelphi MD Adelphi MD Destination Toll-Free CL Rockville MD Rockville MD Incoming CL Towson MD Towson MD Rockville MD Rockville MD Rockville MD Incoming CL Silver Spg MD Toll-Free CL Wshngtnzn4 MD Pikesville MD Wshngtnzn4 MD Incoming CL Incoming CL Incoming CL Incoming CL Incoming CL Rockville MD Incoming CL Rockville MD Rockville MD Rockville MD Incoming CL Incoming CL Rockville MD Incoming CL Min. 3 8 3 2 2 1 2 2 1 1 1 15 6 26 5 2 4 1 1 1 1 2 1 1 1 1 2 1 1 Airtime Charges -----------------------------Long Dist/ Other Chgs -----------------------------Total ------------------------------

Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak M2MAllow PlanAllow PlanAllow M2MAllow PlanAllow M2MAllow M2MAllow

10/07 11:19A 10/07 10/07 10/07 10/07 10/07 10/08 10/08 10/08 10/08 10/08 2:46P 3:52P 3:58P 4:25P 6:57P 4:15P 5:51P 6:53P 7:32P 7:47P

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W

10/09 11:19A 10/09 10/09 10/09 10/09 10/09 10/09 10/09 1:35P 1:35P 1:38P 3:33P 4:15P 5:23P 5:24P

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 12 of 21

Summary for Felicity Lee: 240-888-2220

Your Plan
Plan from 9/10 - 9/19 Nationwide Talk FS 1400 (see pg 3) Friends & Family Plan from 9/20 - 10/9 Nationwide TLK&TXT Share 1400 (see pg 3) Pay As You Use Megabyte Data $1.99 per megabyte M2M National Unlimited Unlimited monthly Mobile to Mobile UNL Night & Weekend Min Unlimited monthly OFFPEAK

Charges
Monthly Access Charges Nationwide Talk FS 1400 Add'l Line Refund 09/20 - 10/09 $9.99/mo / 20 days refunded Line Access 09/20 - 10/09 $9.99/mo / 20 days on new plan Line Access 10/10 - 11/09 (month in advance) -6.66

6.66

9.99 $9.99

Usage Charges
Voice SharePlan (09/20 - 10/09) Old SharePlan (09/10 - 09/19) Mobile to Mobile (09/20 - 10/09) Mobile to Mobile (09/10 - 09/19) Night/Weekend Total Voice Messaging Text, Picture & Video (09/20 - 10/09) Total Messaging Total Usage Charges Verizon Wireless' Surcharges + Fed Universal Service Charge Regulatory Charge Administrative Charge Montgom. County Line Surcharge minutes minutes Allowance 1400 (shared) 467 (shared) Used 133 64 73 33 101 Billable -----Cost -----$.00

minutes unlimited minutes unlimited minutes unlimited

Have more questions about your charges? Get details for all your Usage Charges at www.verizonwireless.com. Sign into My Verizon and go to My Bill and click on Usage Details.

messages unlimited

71

--

-$.00 $.00

1.34 .16 .83 3.50 $5.83

Taxes, Governmental Surcharges and Fees + MD State Sales Tax

3.44 $3.44

Total Current Charges for 240-888-2220

$19.26

+Percentage-based taxes, fees, and surcharges apply to charges for this line plus this line's share of account charges.

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 13 of 21

Detail for Felicity Lee: 240-888-2220

Voice
Date 9/10 9/10 9/10 9/10 9/10 9/10 9/10 9/11 9/11 9/11 9/11 9/11 9/11 9/11 9/12 9/12 9/12 9/12 9/12 9/12 9/12 9/12 9/12 9/13 9/13 9/13 9/13 9/13 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/14 9/15 9/15 9/15 9/15 Time 10:53A 10:53A 11:22A 5:07P 5:43P 5:53P 6:00P 3:01P 3:28P 3:50P 3:55P 3:56P 4:46P 7:49P 6:44A 6:44A 3:49P 4:45P 4:46P 4:58P 6:06P 7:19P 7:40P 5:47A 11:20A 1:34P 5:07P 6:26P 6:17A 6:49A 7:53A 9:48A 2:13P 3:48P 5:59P 6:07P 6:10P 6:52P 6:58P 6:59P 6:59P 6:19A 6:42A 7:41A 7:47A Number 240-460-2524 240-460-2523 240-460-2395 240-460-2523 240-460-2523 240-460-2523 240-460-2523 240-460-2395 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-460-2523 240-460-2524 800-769-2253 703-922-6018 571-338-3916 240-644-2210 443-812-0479 301-498-5500 240-644-2210 240-460-2523 443-812-0479 443-786-4273 240-644-2210 240-644-2210 240-460-2523 240-460-2523 240-644-2210 410-828-4706 703-941-8312 800-769-2253 301-526-8185 301-526-8185 240-644-2210 240-644-2210 240-460-2524 240-460-2395 240-460-2394 240-460-2523 240-460-2523 410-561-4700 410-561-4700 Rate Usage Type Origination Silver Spr MD Silver Spr MD Ellicott C MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Baltimore MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Laurel MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Catonsvill MD Catonsvill MD Destination Silver Spg MD Silver Spg MD Silver Spg MD Silver Spg MD Silver Spg MD Incoming CL Silver Spg MD Silver Spg MD Wshngtnzn2 MD Wshngtnzn2 MD Wshngtnzn2 MD Incoming CL Incoming CL Incoming CL Incoming CL Incoming CL Toll-Free CL Arlington VA Wsngtnzn17 VA Wshngtnzn2 MD Columbia MD Incoming CL Incoming CL Incoming CL Columbia MD Incoming CL Wshngtnzn2 MD Wshngtnzn2 MD Silver Spg MD Incoming CL Incoming CL Incoming CL Incoming CL Toll-Free CL Incoming CL Silver Spg MD Wshngtnzn2 MD Wshngtnzn2 MD Silver Spg MD Silver Spg MD Silver Spg MD Incoming CL Incoming CL Towson MD Towson MD Min. 1 2 1 4 2 2 1 1 2 1 1 2 2 1 1 13 7 1 5 2 1 3 1 1 1 2 1 1 1 1 1 1 2 3 2 2 1 1 1 1 1 1 1 3 1 Airtime Charges ---------------------------------------------Long Dist/ Other Chgs ---------------------------------------------Total ---------------------------------------------Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak PlanAllow PlanAllow,CallWait PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow

Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak PlanAllow M2MAllow M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow PlanAllow PlanAllow PlanAllow PlanAllow

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 14 of 21

Detail for Felicity Lee: 240-888-2220

Voice, continued
Date 9/15 9/15 9/15 9/15 9/15 9/15 9/15 9/16 9/16 9/16 9/16 9/16 9/16 9/16 9/17 9/17 9/18 9/18 9/18 9/18 9/18 9/18 9/18 9/18 9/18 9/19 9/19 9/19 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/21 9/21 9/21 9/21 9/21 Time 3:47P 3:51P 5:04P 5:07P 5:11P 5:42P 6:56P 6:15A 9:37A 1:13P 2:19P 2:51P 5:59P 7:09P 12:43P 3:25P 8:27A 9:55A 10:40A 12:18P 2:20P 3:08P 3:52P 4:23P 4:28P 9:30A 10:37A 3:02P 5:52A 8:53A 10:48A 1:02P 2:27P 2:28P 2:29P 3:48P 3:52P 4:11P 4:13P 5:40P 11:20A 11:29A 1:29P 2:12P 2:22P Number 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-460-2395 240-644-2210 240-644-2210 240-460-2523 240-418-7769 240-418-7769 410-370-4584 443-577-1170 571-338-3916 301-498-5500 240-460-2524 866-286-8472 571-338-3916 240-644-2210 240-460-2524 240-644-2210 240-460-2524 240-460-2524 240-644-2210 240-644-2210 240-644-2210 410-828-0630 240-644-2210 800-769-2253 240-460-2523 410-828-0630 410-321-6870 240-418-7769 443-799-4497 443-799-4497 443-799-4497 240-644-2210 240-644-2210 410-581-3665 800-722-2467 240-644-2210 410-955-5650 410-955-5650 410-828-0630 240-644-2210 240-644-2210 Rate Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Usage Type M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow M2MAllow M2MAllow PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow PlanAllow Origination Columbia MD Laurel MD Laurel MD Laurel MD Laurel MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Baltimore MD Catonsvill MD Silver Spr MD Silver Spr MD Pikesville MD Timonium MD Timonium MD Lansdowne MD Timonium MD Timonium MD Burtonsvil MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Destination Incoming CL Wshngtnzn2 MD Wshngtnzn2 MD Incoming CL Silver Spg MD Wshngtnzn2 MD Wshngtnzn2 MD Incoming CL Incoming CL Incoming CL Incoming CL Glenburnie MD Incoming CL Incoming CL Silver Spg MD Toll-Free CL Wsngtnzn17 VA Wshngtnzn2 MD Incoming CL Wshngtnzn2 MD Silver Spg MD Silver Spg MD Wshngtnzn2 MD Wshngtnzn2 MD Wshngtnzn2 MD Incoming CL Wshngtnzn2 MD Toll-Free CL Incoming CL Incoming CL Towson MD Incoming CL Baltimore MD Baltimore MD Baltimore MD Wshngtnzn2 MD Wshngtnzn2 MD Pikesville MD Toll-Free CL Incoming CL Baltimore MD Baltimore MD Incoming CL Wshngtnzn2 MD Wshngtnzn2 MD Min. 1 2 3 2 1 1 1 1 1 1 2 3 1 3 1 2 1 2 1 2 1 2 1 1 1 1 1 9 1 1 3 1 1 1 1 2 2 2 12 1 9 7 1 1 2 Airtime Charges ---------------------------------------------Long Dist/ Other Chgs ---------------------------------------------Total ----------------------------------------------

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak PlanAllow M2MAllow PlanAllow

Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak PlanAllow PlanAllow M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 15 of 21

Detail for Felicity Lee: 240-888-2220

Voice, continued
Date 9/21 9/21 9/21 9/21 9/21 9/21 9/21 9/22 9/22 9/22 9/22 9/22 9/22 9/22 9/22 9/22 9/22 9/22 9/22 9/22 9/22 9/23 9/23 9/23 9/23 9/23 9/23 9/23 9/23 9/23 9/23 9/23 9/23 9/23 9/23 9/23 9/24 9/24 9/24 9/24 9/24 9/24 9/24 9/24 9/24 Time 2:53P 4:55P 4:56P 5:07P 5:42P 6:12P 7:08P 6:47A 7:31A 11:59A 12:31P 12:58P 3:44P 4:32P 4:33P 4:36P 4:37P 4:41P 4:42P 6:22P 6:50P 6:19A 6:50A 9:42A 11:50A 12:41P 2:40P 4:00P 4:01P 5:31P 5:31P 5:32P 5:33P 6:21P 6:21P 6:36P 9:57A 10:01A 10:12A 10:13A 10:22A 11:07A 12:15P 1:21P 1:23P Number 800-769-2253 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-460-2523 240-460-2523 410-955-5650 410-828-0630 301-604-5920 240-644-2210 240-644-2210 301-946-6166 301-946-6166 410-561-4700 240-460-2523 301-946-6166 240-460-2523 240-644-2210 240-460-2523 240-460-2523 410-828-0630 240-460-2524 410-828-4717 800-443-1032 240-644-2210 240-644-2210 301-526-8185 301-526-8185 301-526-8185 301-526-8185 240-460-2524 240-460-2523 240-460-2523 410-370-4584 240-460-2524 410-370-4584 410-370-4584 410-370-4584 410-370-4584 240-644-2210 240-644-2210 240-644-2210 Rate Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Usage Type PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow PlanAllow PlanAllow PlanAllow M2MAllow PlanAllow PlanAllow PlanAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow Origination Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Silver Spr MD Silver Spr MD Baltimore MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Ellicott C MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Pikesville MD Pikesville MD Baltimore MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Alexandria VA Alexandria VA Alexandria VA Destination Toll-Free CL Incoming CL Wshngtnzn2 MD Incoming CL Incoming CL Wshngtnzn2 MD Incoming CL Incoming CL Incoming CL Incoming CL Incoming CL Incoming CL Wshngtnzn2 MD Incoming CL Incoming CL Incoming CL Towson MD Incoming CL Incoming CL Incoming CL Wshngtnzn2 MD Incoming CL Incoming CL Incoming CL Silver Spg MD Incoming CL Toll-Free CL Wshngtnzn2 MD Wshngtnzn2 MD Silver Spg MD Silver Spg MD Silver Spg MD Incoming CL Silver Spg MD Silver Spg MD Incoming CL Catonsvl MD Silver Spg MD Catonsvl MD Incoming CL Incoming CL Incoming CL Wshngtnzn2 MD Wshngtnzn2 MD Incoming CL Min. 4 1 1 2 2 1 1 1 1 3 1 2 3 1 2 1 2 1 1 1 2 1 1 1 1 2 10 1 1 1 1 1 3 1 2 1 2 1 1 1 1 1 1 1 1 Airtime Charges ---------------------------------------------Long Dist/ Other Chgs ---------------------------------------------Total ----------------------------------------------

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 16 of 21

Detail for Felicity Lee: 240-888-2220

Voice, continued
Date 9/24 9/25 9/25 9/25 9/25 9/25 9/25 9/26 9/26 9/27 9/27 9/27 9/27 9/27 9/27 9/28 9/28 9/28 9/29 9/29 9/29 9/29 9/29 9/29 9/30 9/30 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/03 10/04 10/04 10/04 10/04 10/04 Time 3:12P 11:02A 12:48P 2:26P 5:20P 5:22P 5:38P 2:39P 3:38P 6:08A 3:06P 3:25P 3:29P 6:04P 6:20P 6:25A 6:47P 7:00P 6:48A 3:52P 3:53P 4:01P 7:36P 8:47P 6:15A 6:52A 2:31P 2:34P 3:26P 3:32P 3:36P 4:58P 4:58P 5:11P 6:55P 7:09P 7:55P 7:59P 8:00P 8:01P 2:29P 3:59P 4:36P 6:28P 9:00P Number 240-644-2210 240-463-9834 240-644-2210 240-460-2524 240-644-2210 410-370-4584 240-644-2210 800-769-2253 240-644-2210 240-460-2523 410-427-0555 571-232-1113 240-644-2210 240-460-2523 240-460-2524 240-460-2523 240-644-2210 240-644-2210 240-460-2523 240-644-2210 240-644-2210 800-769-2253 240-644-2210 240-644-2210 240-460-2523 240-460-2523 240-644-2210 240-644-2210 800-769-2253 240-644-2210 443-577-1170 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-460-2523 240-460-2523 240-644-2210 240-644-2210 240-460-2523 240-644-2210 240-644-2210 888-339-0100 240-644-2210 240-460-2523 Rate Usage Type Origination Annandale VA Silver Spr MD Columbia MD Roland Par MD Baltimore MD Catonsvill MD Columbia MD Timonium MD Timonium MD Columbia MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Baltimore MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Laurel MD Laurel MD Laurel MD Laurel MD Timonium MD Timonium MD Timonium MD Timonium MD Silver Spr MD Destination Wshngtnzn2 MD Incoming CL Incoming CL Incoming CL Incoming CL Catonsvl MD Wshngtnzn2 MD Toll-Free CL Wshngtnzn2 MD Incoming CL Incoming CL Alexandria VA Wshngtnzn2 MD Incoming CL Silver Spg MD Incoming CL Wshngtnzn2 MD Incoming CL Incoming CL Wshngtnzn2 MD Incoming CL Toll-Free CL Wshngtnzn2 MD Wshngtnzn2 MD Incoming CL Incoming CL Wshngtnzn2 MD Incoming CL Toll-Free CL Wshngtnzn2 MD Glenburnie MD Wshngtnzn2 MD Incoming CL Incoming CL Wshngtnzn2 MD Incoming CL Silver Spg MD Wshngtnzn2 MD Wshngtnzn2 MD Incoming CL Wshngtnzn2 MD Incoming CL Toll-Free CL Wshngtnzn2 MD Incoming CL Min. 1 12 1 1 1 3 1 6 1 1 1 1 2 1 1 1 2 1 1 1 1 2 3 1 1 1 2 1 6 2 5 1 2 2 1 1 1 1 1 1 2 3 3 2 1 Airtime Charges ---------------------------------------------Long Dist/ Other Chgs ---------------------------------------------Total ---------------------------------------------Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak PlanAllow M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow M2MAllow M2MAllow PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow M2MAllow PlanAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow M2MAllow M2MAllow PlanAllow M2MAllow PlanAllow

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 17 of 21

Detail for Felicity Lee: 240-888-2220

Voice, continued
Date 10/05 10/05 10/05 10/05 10/05 10/05 10/05 10/05 10/05 10/05 10/05 Time 6:15A 2:22P 2:24P 2:28P 2:43P 4:23P 4:25P 5:04P 5:04P 5:09P 9:14P Number 240-460-2523 888-339-0100 213-365-1122 213-365-1122 240-644-2210 240-644-2210 240-644-2210 240-460-2523 410-561-4700 410-561-4700 240-644-2210 202-722-8100 800-769-2253 240-644-2210 240-644-2210 240-460-2524 240-460-2524 240-460-2524 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-460-2524 240-460-2523 240-644-2210 240-644-2210 240-460-2524 240-644-2210 240-460-2395 240-460-2395 240-644-2210 240-644-2210 240-644-2210 240-644-2210 240-460-2395 240-644-2210 240-460-2395 240-460-2523 240-644-2210 240-644-2210 240-644-2210 Rate Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Usage Type PlanAllow PlanAllow PlanAllow PlanAllow M2MAllow M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow Origination Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Timonium MD Silver Spr MD Timonium MD Timonium MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Timonium MD Timonium MD Timonium MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Silver Spr MD Leesburg VA Leesburg VA Leesburg VA Leesburg VA Leesburg VA Leesburg VA Leesburg VA Leesburg VA Leesburg VA Leesburg VA Leesburg VA Mc Lean VA Silver Spr MD Silver Spr MD Destination Incoming CL Toll-Free CL Losangeles CA Incoming CL Incoming CL Wshngtnzn2 MD Incoming CL Silver Spg MD Towson MD Towson MD Incoming CL Incoming CL Toll-Free CL Wshngtnzn2 MD Wshngtnzn2 MD Silver Spg MD Silver Spg MD Silver Spg MD Wshngtnzn2 MD Wshngtnzn2 MD Wshngtnzn2 MD Wshngtnzn2 MD Silver Spg MD Silver Spg MD Wshngtnzn2 MD Incoming CL Incoming CL Wshngtnzn2 MD Silver Spg MD Incoming CL Incoming CL Wshngtnzn2 MD Wshngtnzn2 MD Wshngtnzn2 MD Silver Spg MD Incoming CL Silver Spg MD Incoming CL Wshngtnzn2 MD Wshngtnzn2 MD Wshngtnzn2 MD Min. 1 2 1 2 2 1 2 1 1 5 1 2 2 1 1 1 1 1 3 4 1 1 1 2 1 1 1 2 1 1 1 1 1 1 1 1 2 1 1 3 1 Airtime Charges -----------------------------------------Long Dist/ Other Chgs -----------------------------------------Total ------------------------------------------

Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak PlanAllow PlanAllow M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow

10/06 12:35P 10/06 10/06 10/06 10/07 10/07 10/07 10/07 10/08 10/08 10/08 10/08 10/08 10/08 10/08 10/09 2:19P 8:13P 8:54P 6:20A 6:53A 6:54A 6:57P 4:15P 5:51P 6:53P 7:28P 7:29P 7:32P 7:47P 7:26A

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W

10/09 11:19A 10/09 11:43A 10/09 12:12P 10/09 10/09 10/09 10/09 10/09 10/09 10/09 10/09 10/09 10/09 10/09 1:35P 1:35P 1:36P 1:36P 1:37P 1:38P 1:40P 1:49P 3:33P 4:15P 5:24P

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 18 of 21

Summary for Felicity Lee: 240-899-1545

Your Plan
Nationwide TLK&TXT Share 1400 (see pg 3) Plan from 9/20 - 10/9 Data Package/2GB $30.00 monthly access charge 2 monthly gigabyte allowance $10.00 per GB after allowance M2M National Unlimited Unlimited monthly Mobile to Mobile UNL Night & Weekend Min Unlimited monthly OFFPEAK

Charges
Monthly Access Charges Line Access 09/20 - 10/09 $9.99/mo / 20 days on new plan Line Access 10/10 - 11/09 (month in advance) Data Package/2GB 09/20 - 10/09 $30.00/mo / 20 days on new plan Data Package/2GB 10/10 - 11/09 (month in advance) 6.66

9.99 20.00

30.00 $66.65

Usage Charges
Voice SharePlan (09/20 - 10/09) Mobile to Mobile (09/20 - 10/09) Night/Weekend Total Voice Messaging Text, Picture & Video (09/20 - 10/09) Total Messaging Data Gigabyte Usage (09/20 - 10/09) Total Data Total Usage Charges Verizon Wireless' Surcharges + Fed Universal Service Charge Regulatory Charge Administrative Charge Montgom. County Line Surcharge Other Charges and Credits Cellular Service - Activation gigabytes 2 1 --$.00 $.00 Allowance minutes 1400 (shared) minutes unlimited minutes unlimited Used 34 103 269 Billable ---Cost ---$.00

Have more questions about your charges? Get details for all your Usage Charges at www.verizonwireless.com. Sign into My Verizon and go to My Bill and click on Usage Details.

messages unlimited

1629

--

-$.00

2.45 .32 1.66 7.00 25.00 $36.43

Taxes, Governmental Surcharges and Fees + MD State Sales Tax

5.69 $5.69

Total Current Charges for 240-899-1545

$108.77

+Percentage-based taxes, fees, and surcharges apply to charges for this line plus this line's share of account charges.

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 19 of 21

Detail for Felicity Lee: 240-899-1545

Voice
Date 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/20 9/21 9/21 9/21 9/22 9/22 9/22 9/23 9/23 9/23 9/23 9/24 9/24 9/24 9/24 9/24 9/25 9/25 9/25 9/25 9/25 9/26 9/27 9/27 9/28 9/28 9/29 9/29 9/29 9/29 9/30 9/30 9/30 9/30 9/30 Time 4:54P 4:59P 5:00P 6:32P 6:33P 8:28P 10:18P 11:17P 9:19A 7:56P 8:02P 12:10P 9:35P 9:44P 11:02A 6:53P 8:55P 8:55P 10:45A 10:53A 4:42P 4:45P 6:58P 9:17A 9:39A 12:12P 12:43P 8:28P 12:22P 12:59P 1:03P 7:55P 8:55P 8:05P 8:57P 10:22P 10:30P 7:38A 6:22P 6:54P 11:01P 11:44P Number 703-994-2712 917-837-2697 703-994-2712 917-837-2697 917-837-2697 410-289-0069 240-413-0365 827-071-6508 703-994-2712 240-413-0365 240-413-0365 410-289-0069 202-997-0867 703-994-2712 703-994-2712 202-644-2344 917-837-2697 917-837-2697 703-994-2712 202-644-2344 000-000-0086 000-000-0086 240-413-0365 703-994-2712 301-613-1991 804-675-0511 804-675-0511 703-994-2712 000-000-0086 202-621-4368 703-994-2712 202-997-0867 202-997-0867 202-997-0867 240-413-0365 703-994-2712 240-413-0365 240-413-0365 202-331-7574 571-315-3983 301-613-1991 301-613-1991 703-994-2712 202-997-0867 703-994-2712 Rate Peak Peak Peak Peak Peak Peak Usage Type M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow Origination Silver Spr MD Silver Spr MD Silver Spr MD Washington DC Washington DC Washington DC Washington DC Silver Spr MD Washington DC Washington DC Washington DC Washington DC Washington DC Washington DC Washington DC Washington DC Bethesda MD Bethesda MD Silver Spr MD Silver Spr MD Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Richmond VA Glen Allen VA Richmond VA Richmond VA Silver Spr MD Washington DC Washington DC Chester PA Philadelph PA Laurel MD Washington DC Washington DC Destination Herndon VA New York NY Incoming CL New York NY New York NY Ocean City MD Wshngtnzn4 MD Incoming CL Herndon VA Wshngtnzn4 MD Incoming CL Ocean City MD Incoming CL Herndon VA Incoming CL Incoming CL New York NY New York NY Herndon VA Incoming CL Voice Mail CL Voice Mail CL Incoming CL Herndon VA Silver Spg MD Richmond VA Richmond VA Herndon VA Voice Mail CL Incoming CL Herndon VA Incoming CL Incoming CL Incoming CL Incoming CL Herndon VA Wshngtnzn4 MD Wshngtnzn4 MD Washington DC Incoming CL Silver Spg MD Silver Spg MD Incoming CL Incoming CL Incoming CL Min. 3 2 2 1 1 4 5 1 1 1 3 2 8 8 4 3 1 1 1 3 4 3 2 2 2 2 1 2 1 1 1 2 1 1 3 1 46 2 4 1 2 5 2 9 3 Airtime Charges ---------------------------------------------Long Dist/ Other Chgs ---------------------------------------------Total ----------------------------------------------

Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak M2MAllow M2MAllow M2MAllow PlanAllow

Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak M2MAllow PlanAllow M2MAllow M2MAllow

Off-Peak N&W Off-Peak N&W Off-Peak N&W,CallVM Off-Peak N&W,CallVM Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak PlanAllow,CallVM PlanAllow M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow

Off-Peak N&W Off-Peak N&W Peak Peak Peak M2MAllow PlanAllow PlanAllow

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W

10/01 11:48A 10/01 10/01 2:47P 4:56P

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 20 of 21

Detail for Felicity Lee: 240-899-1545

Voice, continued
Date 10/02 10/02 10/02 10/02 Time 5:49P 6:03P 6:04P 6:08P Number 240-413-0365 240-644-2210 240-644-2210 240-413-0365 804-282-8444 301-602-1169 240-413-0365 301-602-1169 202-644-2344 202-644-2344 301-602-1169 443-889-6111 917-837-2697 703-994-2712 202-997-0867 202-997-0867 202-644-2344 703-994-2712 202-644-2344 703-994-2712 202-997-0867 240-997-6884 301-602-1169 301-602-1169 240-997-6884 917-837-2697 301-602-1169 703-994-2712 240-413-0365 202-659-2696 202-415-2486 703-994-2712 301-602-1169 301-602-1169 240-413-0365 301-602-1169 301-254-4113 703-994-2712 301-254-4113 301-523-7577 240-413-0365 240-413-0365 240-413-0365 703-994-2712 Rate Usage Type Origination Arlington VA Arlington VA Arlington VA Arlington VA Washington DC Washington DC Washington DC Washington DC Silver Spr MD Silver Spr MD Washington DC Silver Spr MD Washington DC Washington DC Washington DC Washington DC Washington DC Washington DC Washington DC Washington DC Arlington VA Washington DC Washington DC Silver Spr MD Silver Spr MD Vienna VA Vienna VA Annapolis MD Annapolis MD Washington DC Washington DC Washington DC Washington DC Washington DC Washington DC Rockville MD Washington DC Washington DC Silver Spr MD Silver Spr MD Columbia MD Columbia MD Columbia MD Columbia MD Destination Wshngtnzn4 MD Incoming CL Incoming CL Incoming CL Richmond VA Silver Spg MD Wshngtnzn4 MD Silver Spg MD Incoming CL Incoming CL Silver Spg MD Glenburnie MD New York NY Herndon VA Incoming CL Incoming CL Incoming CL Herndon VA Washington DC Herndon VA Incoming CL Silver Spg MD Silver Spg MD Incoming CL Silver Spg MD New York NY Silver Spg MD Herndon VA Incoming CL Washington DC Incoming CL Incoming CL Silver Spg MD Silver Spg MD Wshngtnzn4 MD Silver Spg MD Incoming CL Herndon VA Silver Spg MD Silver Spg MD Wshngtnzn4 MD Wshngtnzn4 MD Incoming CL Incoming CL Min. 3 2 1 1 3 2 1 1 4 3 3 77 1 3 2 1 1 1 1 5 2 1 15 4 1 2 33 4 2 3 1 4 5 2 38 1 3 2 1 1 1 1 1 4 Airtime Charges --------------------------------------------Long Dist/ Other Chgs --------------------------------------------Total --------------------------------------------Off-Peak N&W Off-Peak N&W Off-Peak N&W,CallWait Off-Peak N&W Peak PlanAllow

10/03 11:00A 10/03 10:18P 10/03 10:20P 10/03 10:21P 10/03 11:38P 10/03 11:47P 10/04 10/04 10/05 9:22P 9:29P 8:00A

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak Peak M2MAllow M2MAllow PlanAllow PlanAllow PlanAllow M2MAllow PlanAllow M2MAllow PlanAllow M2MAllow M2MAllow

10/05 12:00P 10/05 12:22P 10/05 12:23P 10/05 12:28P 10/05 12:28P 10/05 12:29P 10/05 12:33P 10/05 10/05 10/05 10/05 10/06 1:30P 4:54P 9:00P 9:24P 9:43A

Off-Peak N&W Peak Peak Peak Peak Peak Peak Peak Peak Peak M2MAllow M2MAllow M2MAllow M2MAllow M2MAllow PlanAllow PlanAllow M2MAllow M2MAllow

10/06 11:14A 10/06 11:17A 10/06 10/06 10/07 10/07 10/07 10/07 10/07 10/07 10/07 6:33P 7:05P 6:52P 7:07P 7:42P 8:59P 9:12P 9:13P 9:51P

Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W Off-Peak N&W

10/08 12:27P 10/08 12:42P 10/08 10/08 10/09 10/09 10/09 10/09 1:14P 2:55P 3:44P 3:45P 3:50P 4:47P

Invoice Number Account Number 6641678624 521777863-00001

Date Due 11/04/11

Page 21 of 21

Need-to-Know Information
Limiting Notations On Payments
Written notations included with or on your payment cannot be reviewed when bills are processed and will not be honored. Please send such notated payment and any accompanying correspondence to the Correspondence Address on Page 2 of your bill.

FUSC Change
The Federal Universal Service Charge (FUSC) is a Verizon Wireless charge that is subject to change each calendar quarter based on contribution rates prescribed by the FCC. On October 1, the FUSC changed to 3.42 percent of assessable wireless charges, other than separately billed interstate and international telecom charges. The FUSC on separately billed interstate and international telecom charges changed to 15.3 percent. For more details, please call 1-888-684-1888.

Electronic Fund Transfer (EFT)

Your check authorizes us either to make a one-time electronic funds transfer (EFT) from your account or process as a check. An EFT may be withdrawn from your account the same day you make your payment and your check is not returned to you. If you want to be excluded from EFT, please call 1-866-544-0401. If payment is returned unpaid, you authorized us to collect an additional $25 fee through EFT from your account.

We've Updated Our Privacy Policy

To read the new policy and a summary of the changes we have made, please visit www.verizon.com/privacy.

Revisions To Customer Agreement

Verizon Wireless is updating several provisions of your Customer Agreement: (i) we have incorporated the data collection, use and sharing practices outlined in our Privacy Policy (www.verizon.com/privacy) into our Customer Agreement, and informed you how to make choices about how we use data we have about your wireless use, (ii) we have specified the amount of our fees for reactivating terminated, or reconnecting suspended, service, and (iii) we have made it easier for you to arbitrate disputes you have with us, including agreeing to pay any arbitration fees even if you choose to not participate in our free dispute mediation program. For the updates and your revised Customer Agreement, please go to www.verizonwireless.com.

Important Information About Your Bill Appearance

Verizon Wireless is changing the way your Family SharePlan bill looks. No changes have been made to your Family SharePlan rates or coverage. You will still enjoy all your plan benefits. The changes only apply to Family SharePlan. Beginning with your next bill, monthly access and usage charges for your Family SharePlan will appear on the second page in the Account Charges and Credits section. In addition, instead of one monthly access charge covering your first two lines, there will now be one monthly charge for the account and a separate line access charge for each line on your SharePlan. The sum of these monthly Access Charges will not change from your prior statement. Feature charges and charges such as 411, Long Distance and Roaming will continue to be billed for each line that uses those services. Finally, if you choose to add additional lines to your Family SharePlan account, the activation fee for each of those additional lines will be $35.00. For more detail regarding these changes visit our On Line demo at www.vzw.com/newbill.

Time For A New Phone

Check out our Online Exclusive FREE phones to add a new device upgrade today. Visit vzw.com/freephones.
2-yr activation or upgrade required.

Experiencing A Problem With Your Verizon Wireless Device?

Just contact us toll-free at 1-866-406-5154 from a landline phone. If we can't resolve the problem and the problem is caused by a manufacturing defect within the first year you own the device, we'll send you a Certified Like-New Replacement (either a like unit or one of comparable quality) right to your door.

Returned Payments
In the event your check for payment of your wireless bill is returned by your bank for insufficient or uncollected funds, Verizon Wireless may resubmit your check electronically to your bank for payment from your checking account.