ARL Membership report for a pilot of LibQUAL+ - ARL adopts Objective Performance 1996-present proposes inclusion of 36 AHSL's participate new criteria Measures for Academic ARL Statistics and Measurement qualitative factors to for members and Research Libraries Committee examines supplement quantitative published (Paul Kantor) measurement activities (e.g., membership criteria. SERVQUAL) New Measures Retreat
ARL adopts strategic objective to Special issue of ARL LibQUAL+ survey to publish ARL adopts 5 EBL first Assessment" focus on "describing and newsletter, "issues in introduced statistical variable index as appears in appears in measuring the performance of Research Library data membership the articles research libraries and their Measurement" criterion literature (Stoffle, contributions to teaching, 1996 and research, scholarship and Lakos, 1999 A Brief History of Evaluation Research Two conditions: Large scale evaluation Data analysis and data 1. Emergence of programs were Journal commonplace collection facilitated by government programs Evaluation Review computer revolution 2. Social Scientists and is published (Gray) preWWI - voluntary rigorous social science organizations methods 1993 provided human Programs of the '60s Great Society Programs GPRA PART services apparently ineffective
Thomas Hobbes - devised Federal War on Poverty - Numerous liveliest frontier of American United Way numerical measures to assess evaluation research grows books and social science." (Cronbach) Measuring social conditions dramatically journals on evaluation Program Outcomes
From Evaluation Research: A Systematic Approach , 5th ed. Rossi and Freeman