The Level of Satisfaction of the Villa Allegria Residents on the Services

Offered by HDL Developer

A research

Presented to

Mr. Rene T. Estomo

Research Adviser

PAREF-Westbridge School, Inc.

In Partial Fulfillment

Of the Requirements in Research IV

By

Tilos Mikhail F. Arcenas

March 2007
 Table of Contents

Preliminaries
Approval Sheet --------------------------------------------------------------------------- i
Acknowledgement------------------------------------------------------------------------ ii
Abstract------------------------------------------------------------------------------------- iii

Chapter 1-The Problem and its Background

Introduction--------------------------------------------------------------------------------- 1
Background of the study---------------------------------------------------------------- 1
Statement of the problem--------------------------------------------------------------- 2
Hypothesis--------------------------------------------------------------------------------- 3
Theoretical Framework------------------------------------------------------------------ 3
Scope and Delimitation----------------------------------------------------------------- 4
Definition of terms------------------------------------------------------------------------ 4
Significance of the study---------------------------------------------------------------- 5

Chapter 2-Review Related Literature

Corporate Profile-------------------------------------------------------------------------- 6

Chapter 3-Methodology
Research Method------------------------------------------------------------------------- 9
Respondents------------------------------------------------------------------------------- 9
Instrumentation---------------------------------------------------------------------------- 10
Procedure---------------------------------------------------------------------------------- 10
Statistical tools used--------------------------------------------------------------------- 11

Chapter 4-Results
Results-------------------------------------------------------------------------------------- 12

Chapter 5-Summary, Conclusions and Recommendation

Summary----------------------------------------------------------------------------------- 15
Findings------------------------------------------------------------------------------------- 16
Conclusions-------------------------------------------------------------------------------- 17
Recommendations----------------------------------------------------------------------- 17

Appendices
Appendix A--------------------------------------------------------------------------------- 18
Appendix B--------------------------------------------------------------------------------- 19