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CASE REPORT ON

INTRODUCTION
THE FOLLOWING CASE IS ABOUT A DIVISIONAL MANAGER WHO GETS INSPIRED BY ATTENDING A MBO LECTURE AND WANTS TO IMPLIMENT SOME NEW PLANS AND ACT TOWARDS REACHING THOSE GOALS.

CHANNEL OF OBJECTIVE
XZ MODEL (RESEARCH PROGRAMME) PRODUCTION PROGRAMME PROGRAMME FOR DISTRIBUTION

PRESIDENT (TOP MANAGEMENT)

PACKAGE DESIGNING PROGRAMME

SALES PROGRAMME

ADVT.

PRODUCT COMMERCIALIZATION (XZ MODEL COMPLETION)

MARKET RESEARCH PROGRAMME

DEVELOPE FUTURE MANAGER (SALES Tr. PROG)

LAUNCH OF SALES PROGRAMME

MBO CYCLE
SETTING

OBJECTIVES

$30 MILLION SALES,


PROFIT ON SALES 8%, RETURN ON INVESTMENT 15%,

COMPLETION OF XZ MODEL,
EMPLOYEE TURNOVER 5%.

ACTION

PLANS

WORKING TOWARDS ACHIEVING GOALS, CLARITY OF GOALS.

Cont.

MBO CYCLE
PERIODIC

REVIEW

TRANSLATING OBJECTIVES THROUGH

INTERACTION, PROVIDING FEEDBACK, CO-OPERATION AMONG DEPARTMENT.


PERSONAL

APPRAISAL

OBJECTIVES BEING MET,

MATCHING PERFORMANCE.

5 TESTS OF OBJECTIVES
SHOULD BE MEASURABLE; SHOULD BE SPECIFIC; SHOULD BE GOAL ORIENTED; SHOULD BE REALISTIC & ATTAINABLE; SHOULD BE TIME BOUND.

CAN DIVISION MANAGER DEVELOP VERIFIABLE GOALS WHEN NOT ASSIGNED BY THE PRESIDENT / INFORMATION NEEDED FROM HQ ?
YES HE CAN DEVELOP BUT CANNOT IMPLIMENT TILL AUTHORITY IS GIVEN BY TOP MANAGEMENT. ORAGANIZATIONAL STRATERGIES SET ALWAYS BY TOP MANAGEMENT. FINAL DECISION GIVEN BY TOP MANAGEMENT. MIDDLE & LOWER MANAGEMENT CAN ONLY SUGGEST & DO AS DIRECTED BY THE TOP MANAGEMENT.

WERE THE GOALS SET IN THE BEST WAY / WHAT WOULD I HAVE DONE ?

YES. GOALS WERE SET IN THE BEST POSSIBLE WAY AS IT EMPHASIZED ORGANIZATIONAL & DIVISIONAL GOALS & WERE CLEARLY SET. I WOULD HAVE DISCUSSED WITH MY MANAGERS & SUBORDINATES REGARDING MBO.

BEFORE IMPOSING THEM TO ACT UPON IT, SHOULD HAVE WAIT FOR PRIOR PERMISSION OF PRESIDENT.

Thank You