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Case study topic Ch. 4 Personality and Values 1) The Rise and Fall of Carly Fiorina p.137 or 2) A Diamond Personality p.138 Ch. 5 Perception and Individual Decision Making Group 2 member Group 1 member

1) J&J Automotive Sales p.178 or

2) Whistle-Blowers: Saints or Sinners? P.179 Ch. 6 Motivation Concepts 1) Frustrated at Age 30 p.217 or 2) Bullying Bosses p.218 Ch. 7 Motivation: From Concepts to Applications 1) When the Perks Fade p.252 or 2) Thanks for Nothing p.253 Ch. 8 Emotions and Moods 1) The Upside of Anger? P.290 or 2) Abusive Customers Cause Emotions to Run High Ch. 9 Foundations of Group Behavior 1) Role Conflict Among Telephone Service Employees p.331 or 2) The Dangers of Groupthink p.331 Ch. 10 Understanding Work Teams Group 7 member 1) A Virtual Team at T.A. Stearns p.360 or 2) Team-Building Retreats p.361 Ch. 11 Communication Group 8 member 1) James W. Caruso Has Communications Problems p.396 or 2) The Business of Blogs p.396 Ch. 12 Basic Approaches to Leadership Group 9 member 1) Moving from Colleague to Supervisor p.422 or 2) Barack Obama p.423 Ch. 13 Contemporary Issues in Leadership Group 10 member 1) Will George W. Bush be a Great Presidents? p.461 or 2) Generation Gap: Mentors and Proteges p.462 Ch. 14 Power and Polictics Group 11 member 1) Bill Fowler at Blackmer/Dover Resources Inc. p.496 or 2) The politics of Backstabbing p.497 Ch. 15 Conflict and Negotiation Group 12 member Group 6 member Group 5 member Group 4 member Group 3 member

1) Schneider National p.532 or

2) Negotiation Puts Hockey in the Penalty Box p.532 Ch. 16 Foundations of Organization Structure Group 13 member

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1) I Detest Bureaucracy p.566 or 2) No bosses at W.L. Gore & Associates p.567 Ch. 17 Organizational Culture Group 14 member 1) Southwest Airlines Faces New Challenges p.600 or 2) Wegmans p.601 Ch. 18 Human Resource Policies and Practices Group 15 member 1) A Unique Training Program at UPS p.636 or 2) Job Candidates Without Strong SAT Scores Need Not Apply p.637 Ch. 19 Organizational Change and Stress Management Group 16 member 1) GEs Work-Out p.680 or 2) Innovating Innovation p.681