What makes a Leader??

Leadership is about Emotions! Managing your emotions is what we call as Emotional Intelligence (EI)

Let your emotions work for you, not against you

Have you come across these situations?? Relationship Problems when you fail to communicate what you need; when you lose the confidence of your team members; when you are acknowledged as never approachable Rage in the Workplace Outburst of emotions Failure to advance in career losing track of the actual purpose!

Poor decision making capability Pre-occupied with frustrated thoughts

High rate of attrition in your team (healthy or bad!) People start leaving younot the job. Think! They start moving away from your vision Lack of complete delegation Lack of trust leading to micromanaging, when it actually can be avoided

This happens when we neglect to manage our emotions

What happens when we manage our emotions??

Personal mastery over our lifes purpose & intention Empathy
Approachable Problem solver Leader Drives the Vision Ignites the best performance

Personal influence that enable us to advance our purpose

A tenacity to face and resolve both internal and external conflict Solve issues related to morale at work Be more approachable Advance in decision making and logical thinking under any amount of pressure Be the most wanted Manager anyone would want to work for..

Components of Emotional Intelligence

Definition Self Awareness The ability to recognize and understand your moods, emotions and drives as well as their effects on others The ability to control or redirect disruptive impulses and moods. The propensity to suspend judgement to think before acting A passion to work for reasons that go beyond money or status The propensity to suspend judgement to think before acting The ability to understand the emotional makeup of other people Skill in treating people according to their emotional reactions Proficiency in managing relationships and building networks An ability to find common group & build rapport Hallmark Self-confidence Realistic Self development Self-deprecating sense of humor Trustworthiness & integrity Comfort with ambiguity Openness to change Strong drive to achieve Optimism, even in the face of failure Organizational commitment Expertise in building and retaining talent Cross-cultural sensitivity Service to clients and customers Effectiveness in leading change Persuasiveness Expertise in building & leading teams

SelfRegulation

Motivation

Empathy

Social Skills

How then can one improve emotional intelligence?

Pay attention to self and others body language Listen more; speak less- develops empathy Get curious, not furious- Watch what you say especially when frustrated or annoyed. Reframe negative emotions into curiosity - " ... this makes absolutely no sense to me" can be replaced with, "Do you see something in this that I must be missing Elicit pride in others Reason for working together

Remember that emotions are contagious - A dominant person's emotions (negative or positive) always influences others. Leaders should be careful to show only those emotions, which they want to see in others

Checklist for building an Emotionally intelligent team

Self Awareness Does the team know its purpose? Importance of achieving the purpose? Team Solicits honest feedback? Does the team learn from mistakes? Any serious issues within the team, you are not aware of Relationship awareness Is the team able to accept each other? Is the team aware of its shortcomings? Is the team taking measures to correct themselves? What are you doing to help your team advance? SelfManagement Does bullying occur? Motivation Does the team have a sense of purpose? Do they know how their job fits into the big picture? Do you know what motivates each member? Do they contribute above and beyond the expected? Does each member often get feedback? Relationship Management Do team members feel valued and listened to? Would they recommend you as a good boss to work for? Do they take efforts to refer people from outside? What is the tone of our communication with your team? Do they take the extra effort required to get the work done?

What mechanisms are in place to resolve team conflict? What is the emotional tone set by your leadership (negative/positive) How Is EI reinforced, encouraged or rewarded?

How long does it How is work-life take a new balance entrant to be encouraged? productive?

THANK YOU!!
You can buy peoples time; you can buy their physical presence at a given place; you can even buy a measured number of muscular motions per hour. But you cannot buy enthusiasmyou cannot buy loyaltyyou cannot buy the devotion of their hearts. This you must earn

EI is being seen as an excellent medium to enhance the environment, culture, leadership and team dynamic within an organisation.