CONSULTING opportunities with Spiritual Knowledge Success Stories BY

DR B C NAIDU TQM CENTER, SURAT, 9824148677

BEST ORGANIZATIONS HAVE IMPLEMENTED TQM TPM SIX SIGMA

WHAT BEST ORGANIZATIONS HAVE IMPLEMENTED

WHAT IS EXISTING IN BEST ORGANIZATIONS?

VARIATIONS IN QUALITY, QUANTITY, & YIELD FROM PERSON TO PERSON BARRIERS AT VARIOUS LEVELS ORGANIZATION NOT TRANSFORMED REJECTION, REWORK IS TAKING PLACE MANAGERS ARE BEING MANAGED BY THEIR SUB-ORDINATES LABOR UNREST SCOPE TO IMPROVE PROFITABILITY BY 20%

How to improve as consultant is the objective of this presentation

IT IS POSSIBLE TO IMPROVE FROM THE PRESENT LEVEL ONLY WITH BHAGAVAT GITA & SPIRITUAL KNOWLEDGE Achieved in top Indian Organization

HOW DO YOU SAY SO?

OBSERVED AND ACHIEVED IN BEST OF INDIAN ORGANIZATIONS THE ABOVE PREVENTABLE LOSSES IN MY 50 YEARS OF EXPERIENCE THEREFORE IT A SUCCESS STORY IT IS INDIA`S CONTRIBUTION

WHAT ASPECT OF GITA & SPIRITUAL KNOWLEDGE IS USED?

ATMA IS ETERNAL 2-19 ATMA CARRIES WITH IT THE KNOWLEDGE IT ACQUIRED FROM BIRTH TO BIRTH 15-8 BODY IS TEMPORARY 2-27 NO TWO ATMAS ARE SAME ATMA CAN ACQUIRE FURTHER KNOWLEDGE BY CONCENTRATIONAur

HOW IT IS APPLIED?

BRIGHT ATMA BORN IN A POOR FAMILY MAY HAVE LIMITED EDUCATION DUE TO FAMILY ECONOMIC CONDITION GETS LOWER GRADE JOB HAS BRIGHT IDEAS TO IMPROVE THE JOB METHODS

CONTD

DULL ATMA BORN IN A RICH FAMILY , GOT SEAT BY DONATION PAYMENTS & GOT HIGHER EDUCATION GETS HIGHER LEVEL JOB DUE TO EDUCATION HAS THE AUTHORITY TO INSTRUCT TO LOWER LEVELS DO WHAT I SAY AT WORK PLACE

CONTD

LOWER LEVEL WITH BRIGHT ATMA & BRIGHT IDEAS DOES THE JOB AS TOLD BRIGHT IDEAS NOT UTILIZED THIS LEADS TO WASTE OF KNOWLEDGE LEADING TO UNUTILIZED POTENTIAL

WHAT IS HAPPENING IN INDIAN CONDITIONS?

IN INDIA PEOPLE ARE MORE & JOBS ARE LESS DIFFICULT TO GET JOB DIFFICULT TO RETAIN JOB DIFFICULT TO PLEASE BOSS THERE FORE SAFE TO DO THE JOB AS TOLD BY THE BOSS

CONTD

SOME SHOW THE KNOWLEDGE BY DOING A BETTER JOB NORMALLY ACCEPTED THAT ALL CANNOT PRODUCE SAME QUALITY, QUANTITY,& YIELD-mind set NOT ATTEMPTED TO FIND THE METHOD IN FACT VARIATIONS ACCEPTED AS NORMAL

HOW TO GET THE KNOWLEDGE?

REMOVE THE BARRIERS

HOW TO REMOVE THE BARRIERS?

Listen to the person doing the work Inform him that he is the best person to state the problems in the job he is doing He will know the problem if he is mentally present & bright soul Empower him to implement his ideas & provide required help Recognize him for stating the problem & to implement

Contd

Ask others who have not stated any problem the reasons & inform them it comes in their personal record Extend required help Still not stated any problem inform them in which work they can state the problems & transfer them

examples

In a Continuous process industry one operator stated 120, second 45, third nil problems

recognition

3 operators on the same job In one rejection zero In second rejection 2.4 % In third rejection 4.3 % The one with zero % rejection is the bright soul Find the method adopted by the bright soul and train the rest Recognize the bright soul & standardize the method

What Educational Institutions should do?

They should up date in the course content Introduce separate post graduate courses to bridge the gap on TPM with S.K Gita & Spiritual knowledge in management only India can teach It will be India's contribution to the world I am prepared to share and train the

WHAT IS THE CONCEPT OF WORK TEACHES?

DURING MY 50 YEARS OF EXPERIENCE, I NOTICED IN TOP INDIAN INDUSTRIES, SOME OPERATORS WHO HAVE YEARS OF EXPERIENCE HAVE THE KNOWLEDGE TO IMPROVE QUALITY, QUANTITY & YIELD THAT KNOWLEDGE IS NOT UTILIZED IN FACT THEY WERE TREATED AS PROBLEM OPERATORS THEY PRODUCED RESULTS WHEN EMPOWERED RESULTED IN HUGE SAVINGS

EXAMPLES OF WORK TEACHES

ZERO REJECTION IN A FOOD PROCESSING INDUSTRY REDUCTION OF REPROCESSING COSTS IN A FOOD PROCESSING INDUSTRY WEIGHT VARIATION REDUCTION IN A CONTINUIOUS PROCESSING INDUSTRY

ZERO REJECTION BY ALL, ALL THE DAYS

IT WAS NOT HEARD IN INDUSTRY IT WAS ACHIEVED IN INDIAN ENGINEERING INDUSTRY WHICH SUPPLIES TO JAPAN USED GITA PRINCIPLES & SPIRITUAL KNOWLEDGE

HOW IT WAS ACHIEVED?

BARRIERS WERE REMOVED BASICS WERE CORRECTED BRIGHT SOUL THROUGH WORK NOTED RECOGNIZED THE BRIGHT SOUL FOUND THE METHOD USED SHARED TO THE REST THOSE COULD NOT IMPROVE SHIFTED THOSE WHO PRODUCED DEFECT FREE ALL DAYS NAMED AS BLUE EYED BOYS BLUE EYED BOYS AWARDED NAMES WERE PUT ON NOTICE BOARD

WHAT ARE WE IGNORENT?

WE LOOK AT INDIVIDUALS AT WORK PLACE AS SUBORDINATES THEY ARE THE SOURCE OF KNOWLEDGE WHICH WE ARE IGNORENT THE KNOWLEDGE PERSON OFTEN TREATED AS PROBLEM PERSON KNOWLEDGE PERSONS ARE FRUSTRATED IN BUSINESS & INDUSTRY

WHAT IS MANAGING?

UTILIZING THE FULL POTENTIAL OF THE EMPLOYEES WORKING WITH AN EXECUTIVE

ARE WE UTILIZING THE FULL POTENTIAL?

EXPERIENCE IN INDUSTRY SHOWS THAT WE ARE NOT UTILIZING THE FULL POTENTIAL OF THE EMPLOYEES

WHAT IS THE NATIONAL WASTE?

THE UNUTILIZED POTENTIAL OF THE EMPLOYEES IS THE NATIONAL WASTE

WHAT IS THE WORTH OF THE NATIONAL WASTE?

IT IS ABOUT 20% TO IMPROVE THE PROFITABILITY WITH THE SAME RESOURSES

ARE WE MANAGING?

NO WE ARE BEING MANAGED BY THE EMPLOYEES EMPLOYED BY US

HOW TO MANAGE INSTEAD OF BEING MANAGED?

LISTEN ASK WHAT PROBLEMS ARE FACED IF THREE EMPLOYEES ARE WORKING ON THE SAME JOB RECOGNIZE THAT PERSON WHO STATED MORE PROBLEMS EMPOWER HIM TO IMPLEMENT EXTEND HELP

HOW TO MANAGE CONTD

RECOGNIZE THOSE WHOSE CONTRIBUTION IS MORE IF NO SAVINGS SEEN IN ANY EMPLOYEE`S IDEAS INFORM HIM THAT HE IS NOT THE RIGHT PERSON FOR THIS JOB ASK HIM ON WHICH JOB HE CAN CONTRIBUTE

MANAGING CONTD

TRANSFER HIM TO THAT JOB WHICH HE SELECTED IF NO CONTRIBUTION ON THAT JOB DO THE SAME BY ASKING HIM TO SELECT ANOTHER JOB IF NO CONTRIBUTION ON ANY JOB THEN HE HIMSELF IS ESTABLISHING THAT HE IS NOT EQUEL TO OTHERS

MANAGING CONTD

BY THIS APPROACH VARIATIONS IN QUANTITY, QUALITY, YIELD ARE ELIMINATED CURRENT GOOD MANUFACTURING PRACTICES (CGMP) ARE ESTABLISHED CALL THIS WORK DISCIPLINE NO ONE IS ALLOWED TO DEVIATE IF ANY ONE HAS AN IDEA, LET HIM SUGGEST

MANAGING CONTD

EMPOWER HIM TO IMPLEMENT HIS IDEA IF FOUND BETTER REPLACE THE OLD METHOD WITH THE NEW RECOGNIZE HIM PUT IN PERSONAL FOLDER USE FOR GROWTH OF INDIVIDUAL

MANAGING CONTD-

WILL NOT EMPLOYEES THINK DAY AND NIGHT?

MANAGING CONTD

EXAMPLES OF EMPLOYEES WHO DID NOT SLEEP AND DID NOT TAKE DINNER, WORKED ON HIS IDEA, MADE PRESENTATION NEXT DAY MORNING, GOT BEST AWARD BY THE ORGANIZATION

IF THE IDEA OF THE SBU-ORDINATE FAILED TO GIVE RESULTS, THEN BRAINSTORMING BY INVOLVING THE BEST EMPLOYEE IF THAT ALSO FAILED, IF THE BOSS HAS IDEA THEN STATE IF THAT FAILED TAKE OUT SIDE HELP

HOW TO USE THE CAPABILITIES OF THE SUPERIOR?

WEAKNESS EXPOSED!

WHEN BOSS STATES IN THE BEGINNING, & IF IT NOT RESULTED IN GOOD RESULTS, IT EXPOSES THE BOSS MEANING THAT HE DOES NOT KNOW IN THIS APPROACH EVERY ONE IS USED INCLUDING THE BOSS & IF RESULT IS NOT SEEN IT MEANS THE PROBLEM IS BIG IN MANY INDUSTRY BOSS SOLVES THE PROBLEM, OTHERS HAVE IDEAS, BUT KEEP QUIET

ZERO DEFECT BY ALL, ALL THE DAYS? HOW?

BASICS NOT RIGHT WHAT ARE BASICS? MEASURING SKILLS OF Q.C PERSONNEL VARIATION FROM PERSON TO PERSON ACCEPTED BY ONE REJECTED BY ANOTHER CALIBRATION OF INSTRUMENTS TEMPORARY EMPLOYEES HAVE NO RESPONSIBILITY

What is transformation?

Change for the better

How to bring in change?

Change your self first to bring in change in others

HOW SMC MADE THE CHANGE?

WHEN CHANGE IS NOT POSSIBLE?

WITH OUT CHANGING YOUR SELF FIRST, IF YOU ASK OTHERS TO CHANGE, NO CHANGE WILL TAKE PLACE

HOW TO MAKE FURTHER IMPROVEMENTS?

EXAMPLE OF SMC EMPLOYEES AS MADE KNOWN TO THEM IN THE NATIONAL WORKSHOP IN HOTEL HOLODAY INN, SURAT

How to have industrial peace?

Convert the work into data Use the data in managing the employee Recognize the best Help the weak Train the weak If still not improved transfer him to the job he likes If still not improved he will accept that he is not capable

Example of industrial peace!

A pharmaceutical organization had industrial unrest for last 10 years, got transformed

THANKS

ANY QUESTIONS