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Volume 4, Issue 5 GO-PCC Executive Board Officers

Roy Walker PCC Industry Co-Chair Presort First Class Sales Manager James Bryant PCC Postal Co-Chair Postmaster Oklahoma City Gary Baker PCC Industry Vice Co-Chair Department of Human Services Mail Manager Christine George Treasurer The Oklahoman Direct Operations Manager Don Mullican Secretary Farmers Insurance Mail Processing Manager

September / October 2011

2012 Price Change

Beginning early next year, it will cost a penny more to mail letters to any location in the United States, the first price change for First-Class Mail Forever stamps in more than two and a half years. The new 45-cent price for Forever stamps is one of the changes filed with the Postal Regulatory Commission (PRC) on Oct. 18. The price change filing offers good news for First-Class Mail Presort mailers. When the new prices go into effect on Jan. 22, the second ounce for presorted letters will be free. This gives companies expanded opportunities to advertise new services and products to their customers as part of bill and statement mailings, said Paul Vogel, president and chief Marketing/Sales officer. New for all customers is a 3-month pricing option to rent PO Boxes, an option for people on the move and others who need a PO Box for a short time period. Highlights of the new single-piece First-Class Mail pricing, effective Jan. 22, 2012, include: Letters (1 oz.): 1-cent increase to 45 cents Letters additional ounces: unchanged at 20 cents Postcards: 3-cent increase to 32 cents Letters to Canada or Mexico (1 oz.): 5-cent increase to 85 cents Letters to other international destinations: 7-cent increase to $1.05 Prices also will change for other mailing services, including Standard Mail, Periodicals, Package Services and Extra Services. While actual percentage price increases for various products and services vary, the overall average price increase across all mailing services is capped by law at the rate of inflation calculated based on the Consumer Price Index. The cap for this increase is 2.1 percent. See page 2 for price change tables.

GO-PCC Executive Board Members

Gil Anderson Don Blevins Jeff Branstetter Jerry Calvert Sharon Chapa Bill Dobbins Sonya Dulan Steve Duncan Greg Garrett Beth Gatewood Kim Jackson Henry Kubier Angela McLaughlin Donna Morris Mark Naylor Karen Schott Lisa Strange Joe Vanlandingham Margaret Vickers

2012 Price 1 2012 Price Change 2 Mobile 3 A Simpler Way to 4 GO-PCC Gold 5 GO-PCC 6 GO-PCC 2012Calendar of 6

2012 Price Change Tables

PRODUCT Single-PieceLetters & Cards Presort Letters & Cards Flats Parcels International PERCENT CHANGE 2.468 1.580 1.605 10.882 4.676


PRODUCT Letters Flats Parcels High Density/Saturation Letters High Density/Saturation Flats and Parcels Carrier Route Overall PERCENT CHANGE 1.867 2.209 2.864 2.298 2.878 2.425 2.124


Outside County Within County Overall PACKAGE SERVICES PRODUCTS


2.136 2.054 2.133


Single Piece Parcel Post BPM Flats0.504BPM Parcels Media Mail and Library Mail Inbound Surface Parcel Post Overall

2.472 1.886 2.581 1.958 2.133



Forget the talk that electronic messages will spell the end of traditional mail. Soon, there will be a new revenue stream for USPS and its being generated online. When Apple introduced its latest incarnation of the iPhone, the company also announced a new product that lets iPhone and iPod Touch users send personalized hard-copy mail directly to friends and family. The Cards app allows users to create personalized greeting cards with their own text and photos and have them delivered by First-Class Mail to any address in the world. Users can choose from 21 different letterpress designs covering six different subjects: birthdays, holidays, births, travel, thank -you notes and love letters. The cards are printed on cotton paper then tucked in an envelope with a unique picture permit sticker by Apples third-party printer. The sticker displays a heart-shaped image. Customers sending cards in the U.S. receive email notification of scheduled arrival times using the Postal Services Intelligent Mail barcode. Including postage, each card is $2.99 when sent within the U.S. and $4.99 when sent to or from anywhere else. These mailpieces arrive with the pre-cancellation display along with the mail entry date, with its sticker cancelled. They are sorted, handled and delivered according to First-Class Mail delivery standards. Special handling is not required since the Postal Services systems are programmed to recognize the unique picture permit sticker. USPS said the initiative is an excellent example of how its working with industry to infuse the mail experience with technology.

A Simpler Way to Return

USPS introduces new suite of options

E-commerce shipping is an increasingly busy two-way street. In addition to its delivery strengths, the Postal Service is making sure USPS is the preferred shipper for packages traveling the returns lane as well. The Postal Service is launching a new suite of shipping choices under the umbrella of USPS Returns. The new options, including Web-based label printing, enhanced tracking and streamlined payment, will speed start-up and make it easy for online retailers to use the Postal Service for returns. With e-commerce sales expected to continue to grow 10 percent annually over the next few years, were offering online merchants an easier way to return, says Paul Vogel, president and chief marketing/sales officer. This is an exciting opportunity for the Postal Service to grow our package business. Were building on the shipping products customers already are familiar with, and adding new features for increased ease and convenience for both consumers and merchants. The Postal Service will offer three return options: Priority Mail Return Service, First-Class Package Return Service and Ground Return Service. For e-commerce businesses, USPS is introducing a simple, easy-to-install label printing application that can be offered by e-tailers to their customers. This tool will enable label printing through a merchants website, or customers can contact the merchants call center to request a returns label be emailed to them. The labels will feature the Intelligent Mail package barcode. For consumers, enhancements are planned at retail and that will make it easier for them to return merchandise as well. Were showing our customers that value in shipping with the Postal Service goes both ways, says Vogel.

The Mission of the Greater Oklahoma Postal Customer Council

To foster and maintain a close working relationship between mailers and the United States Postal Service. To share information about new and existing Postal Service products, programs, regulations, and procedures. To facilitate the exchange of ideas among mailers and Postal Service officials. To help members and their organizations grow and develop professionally through focused educational programs. To promote cooperation and support between members and others who are dedicated to quality and efficiency in the mailing industry.

The Greater Oklahoma PCC Gold Members

Gold Level GO-PCC Members

American Fidelity Assurance Company BancFirst

Bell + Howell
Help Point Claims Services by Farmers Globe Life and Accident Insurance Company Heritage Solutions Impressions Printing Oklahoma City Community College Presort First Class Tension Envelope Corporation, K.C., Mo. The Oklahoman Direct USE Federal Credit Union

On both the national and local levels, Postal Customer Councils work to continually improve service and communications.
Contact Us GO-PCC 4025 W Reno Ave Oklahoma City OK 73125-9802 Phone: 405-815-2302 Fax: 405-815-2310

Were Also On the Web!

Many of the GO-PCC events are made possible by the membership donations and support of our GOPCC Members. The GO-PCC website located at lists our members who support our PCC. (Gold members have links to their websites.)

Thank You for your support!

PCC education
provides a low cost way of educating employees on how to grow a business by using the mail. Exchange ideas with other local businesspeople, take advantage of the latest Postal information, resources, and tools to help your business and learn the most effective and profitable ways to market through the mail. A key goal of the new PCC Network is to transform PCCs into a premier network for customer education and training, in order to facilitate growth for PCC member organizations. These educational resources can help promote a strong PCC in your community. Speakers, training seminars, articles, and other support materials are available to improve your mailing processes .

GO-PCC Website

The Greater Oklahoma PCC (GO-PCC) website is an excellent easy-to-use source for the latest PCC information. Dates and registration information for all events can be found on the website. Some of the Information that is available on the website is listed below: Membership level information GO-PCC events calendar Names and photos of Executive Board Members Listing of the many GO-PCC awards

The GO-PCC website is updated on a regular basis so bookmark it and use it often!

GO-PCC 2012 Calendar of Events

For more information, email See you there!

Contact Us GO-PCC 4025 W Reno Ave Oklahoma City OK 73125-9802 Phone: 405-815-2302 Fax: 405-815-2310

Were Also On the Web!

2012 Calendar of Events

January 11 February 16 March 14 April 1-4 April 6 April 19 April (TBA) May 9 June 21 July (TBA) August September 19 October November 15 Fall (TBA)

Educations Session - Price Change Workshop-Mailing Services Jan 2012 Quarterly Luncheon / Meeting Educational Session National Postal Forum Educational Session Quarterly Luncheon / Meeting Vendor Expo Educational Session Quarterly Luncheon / Meeting 5th Annual GO-PCC Car, Truck, & Bike Show TBA National PCC Day TBA Quarterly Luncheon / Meeting 13th Annual GO-PCC Golf Tournament

Mark your calendar today! Visit for more information A printable Calendar of Events is available on the website!