Stephen G. Conti 1265 70th Street Brooklyn, NY 11228 - (917) 270-1483 sc12bfef4@westpost.

net Objective: To obtain a full time position within Desktop Support to apply my com puter hardware knowledge in order to make a significant contribution to the adva ncement of your organization. Education: Pace University: Seidenberg School of Computer Science: NY M.S. in Information Systems (May 2009) GPA: 4.0 B.S. in Technology Systems (May 2007) GPA: 3.5 New York,

Honors: The Seidenberg School of Computer Science Academic Award for Outstanding Academic Achievement (May 2009) Experience: Data Base Coordinator: Jul 2009 - Present Mount Sinai School of Medicine, New York, NY * Update and maintain over 1,000 entries on Bone Marrow Division database * Perform routine checks on technology * Utilized various in-house programs (GMT, EDR) * Maintain and repair Blackberry Storms and Curves Technology Assistant: Jun - Aug 2008 Mary McDowell Center for Learning, Brooklyn NY * Maintained over 40 laptops, desktops, and other operating PC's by troubleshoot ing hardware, software, printers, and the network * Performed Ghosting on PC's to create and capture images to ensure that all wor kstations were compatible and remained in good working order * Assisted Technology Director and Network Administrator with special projects a nd urgent requests * Executed routine maintenance checks, updated software and drives for all PC un its, and responded to staff requests for various problems with workstations Network Administrator Assistant: Jan - Sept 2007 Xaverian High School, Brooklyn NY * Performed Windows software updates and server back-up's to keep all machines u p to date * Maintained printers, changed toner cartridges, cleaned print heads, troublesh oot paper jams and updated software drivers * Involved with re-networking the Technology Lab (70+ PC's) * Basic Data Entry (Inputting Data in a pre-existing database) * Worked with teachers to troubleshoot many IT issues with software, printers, a nd network connections * Used Symantec Ghost imaging software on 70+ machines. * Assigned to setting up a computer lab (taking down and installing machines). * In charge of Web-site monitoring. Technology: * Microsoft Windows (Vista, XP, 2000) * Microsoft Office (Word, Excel, Access, PowerPoint) * Symantec Ghost * Blackberries * McAfee Antivirus Suit * Printer Repair and Maintenance * Access 2007