SUMMARY OF HK CHECKLISTS

S No Checklist No 1 2 3 4 5 6 7 8 9 Description Remarks

KF/FMS/HK/01 Housekeeping Supervisor Daily ChecklistTo be filled daily KF/FMS/HK/02 Weekly Deep Cleaning Checklist KF/FMS/HK/03 Monthly Deep Cleaning Checklist KF/FMS/HK/04 Daily Washroom Checklist KF/FMS/HK/05 Coference Room Checklist KF/FMS/HK/06 Cleaning Specifications KF/FMS/HK/07 Daily Cleaning Schedule KF/FMS/HK/08 List of Chemicals used To be filled every week but only one checklist in a month Fill only one checklist in a month. To be filled as and when activities are carried out To be filled daily for each wash room To be filled daily To be filled only once in the beginning of operations To be filled only once in the beginning of operations To be filled only once in the beginning of operations

To be filled as & when material is KF/FMS/HK/09 Housekeeping Consumables Stock Register received/issued To be issued to each HK Boy

10 KF/FMS/HK/10 Job card

Knight Frank (I) Pvt. Ltd.

Revision No. Revision Date: Site Name: Checklist No. KF/FMS/HK/01

Daily Checklist for HK Supervisor

Date: S No. Activity A Manpower All Housekeeping attendants are present All Pantry boys are present All gardeners are on site All are in proper uniform In case of absentees, replacements are arranged B Office Space Sweeping of Floor Disinfecting of visible floor area Vacuuming/cleaning of carpets Cleaning/Wiping of dust bins watering/Cleaning of Plants Dusting of all furniture Wiping of alll types of doors cleaning of wall cladding Cleaning of all picture frames Dusting of Fire Extinguishers Workstations Cleaning of Table tops Cleaning of soft board fabric Clean / Disinfect telephone instruments Cleaning of computers externally Cleaning of other office equipment Cleaning of chairs / sofas Cleaning of waste bins Utility Rooms Status Remarks

Sweeping of floors Cleaning of Waste bins Dusting of all Equipment externally Cleaning of doors E Plaza Area Cleaning of floors & walls Cleaning of stainless steel panels, fittings & fixtures Cleaning of Glazing Cleaning of ATM & Bill payment center Outside & Parking Area Cleaning & clearing of fire escapes on each floor Sweeping of floor Cleaning of Lift Panels(SS) Cleaning of Lift Lobby Garden & Plants Cleaning of Garden Watering of Plants & grass Cutting & levelling of plants Loosening of soil for aeration Maintenance of flower plants (if required) HK Supervisor AFM/FM

Knight Frank (I) Pvt. Ltd.

Revision No: Revision Date: Site Name: Checklist No. KF/FMS/HK/02

Weekly Deep Cleaning Checklist

Date: Areas Cleaning Activity 1st week Remarks 2nd week 3rd week 4th week

Through cleaning of tables Thorough cleaning/polishing of chairs Cleaning of light switches Cleaning of light fittings Carpet vacuuming Workstations, Reception, Cleaning/polishing of office equipment Lobbies, Cleaning/Repairing of vertical/venetian blinds Meeting/conference/trainin Cleaning of walls/ceiling removing cobwebs g rooms, Stores. Washing/cleaning of floors/corridors/passages Cleaning of doors/windows/ceiling Thorough cleaning of AC grills Clean all partion glasses in office area/lobbies. Use glass cleaning kit where required Cleaning of all vending machines Thorough cleaning of all crockery. There should be no stains. Pantries/Cafeteria Thorough cleaning of all cupboards by removing all items. Do pest control if required. Thorough cleaning/washing/disinfecting of floor Cleaning of wash basin Clean all water coolers/fridges thoroughly Thorough cleaning/washing Clearing of all drains Cleaning of parapet walls Removing cobwebs

Terrace

Terrace Cleaning light fittings Cleaning all doors Cleaning pipes etc. Sweeping/cleaning of entire area Washing of the area Cleaning walls, columns, removing stains etc. Cleaning and Removing cobwebs Cleaning of entrance gate. Do oiling greasing of gate if required Clean all drains Remove all algae if settled on the boundary walls

Washing and cleaning Outside/Parking

Clean all printers/fax machines/Xerox machines Clean all tele instruments Cleaning of office equipmentClean all computers, keyboards. Clean all shredding machines Clean all storage cabinets in office areas Clean all walls/doors/windows Remove cobwebs Clean & wash if required rubber mats Clean all equipment/pipes. Wash and clean the floors where applicable Clean all doors,Windows in the staircases Remove cobwebs Clean all shafts Clean walls. Remove stains if any

Utility Area/Rooms

Staircases

Signature of HK Supervisor Signature of FM/AFM Note:

1. In the Remarks column write whether the activity has been done or not. In case any activity has not been done the reasons/clarification should be written. 2. If any activity /area at a specific site is not included in the above list, it should be added. 3. Write NA if an activity is not applicable. If too many activities are NA then delete them. 4. To be filled every week but only one checklist in a month

Knight Frank (I) Pvt. Ltd.

Revision No: Revision Date: Site Name: SLB MAHAPE Checklist No. KF/FMS/HK/03

Monthly Deep Cleaning Checklist

Date: Areas Terrace Cleaning Activity Washing and cleaning of the terrace Cleaning all Utility pipes, Water Tank externals etc. Remarks

Shafts

Clean all shafts. Remove all garbage if any. Clean all walls. Remove cobwebs Clean glasses if any in the shaft

Parking Area

Thoroughly wash the area. Clean walls and remove stains if any. Clean Pipes in the area thoroughly.

Staircases

Clean and wash the staircases thoroughly

Utility Area/Rooms

Clean & Wash the area in pump houses

Clean thoroughly clean the various pipes in the area/pump house Clean the floor thorughly in DG Area Clean the fuel storage area and the Barrels properly Clean the external walls of the building, remove cobwebs. Wash the external walls where required.

Outside area

Cafeteria

Thoroughly clean & wash the floor

Signature of HK Supervisor Signature of FM/AFM Note:

1. In the Remarks column write whether the activity has been done or not. In case any activity has not been done the reasons/clarification should be written. 2. If any activity /area at a specific site is not included in the above list, it should be added. 3. Write NA if an activity is not applicable. If too many activities are NA then delete them. 4. Fill only one checklist in a month. To be filled as and when activities are carried out

Knight Frank (I) Pvt. Ltd.

Revision No. Revision Date: location M Site Name: AHAPE Checklist No. KF/FMS/HK/04

SLB

SUPERVISOR REMARKS SIGN

TIME DOORS WALLS
FITTINGS

MIRRORS URINALS

WC

WASH HAND BASINES FLOORS DRYERS

TISSU ROOL

LIQUID SOAP DISPENSER

C FOLD DISPENS ER

ELECRTICAL FITTING

DUST BIN

HK Boy

HK Supervisor

Facility Manager

PARTICULARS
A ( Hourly ) 1) Wash Basin - Scrubbing & Cleaning 2) Mirrors - Damp & Dry Cleaning 3) Floor Mopping - Wet & Dry Cleaning 4) Door Knobs & Door Closer Checking

PARTICULARS
1) Garbage Bins - Washing / Drying / Relining 2) Toilet Bowl - Scrubbing & Cleaning 3) Floor Mopping - Urinals - Scrubbing & Cleaning 4) Replenishing Hand Wash Soap refill Pouches

C ( Daily )

A ( Hourly )

5) Cleaning of Plumbing Accessories 1) Cleaning of Light Fitting 2) Urinals Cleaning 3) Door & Door mats - Wash & Dry 4) Exhaust Fan - Dry Clean 5) Walls & Window Sills - Damp & Dry Cleaning

C ( Daily )

B ( Weekly )

5) Replenishing Toilet Rolls 6) Replenishing C- Folds 7) Cleaning of Hand Driers

Knight Frank (I) Pvt. Ltd.

Revision No: Revision Date: Site Name: Checklist No: KF/FMS/HK/05

Conference room Checklist

Date: Activity A/c grills / diffusersCleaning Auto Air Freshener Dispensers-Battery / Refills Cabinets Doors & Hinges Carpets - Vacuum Cleaning Chairs - AlignmentUpholstery/Back / Legs / Castors-Cleaning Cobwebs-removal From: Frequency Weekly As Reqd As Reqd Daily As Reqd As Reqd Mon To: Tue Wed Thu Fri Sat Sun

Dust bins - Emptying / Daily & As Cleaning & Lining with Bin Reqd Liner Entrance Door & HandlesDaily cleaning Glass Cleaning Light Fittings / Electrical fittings- Cleaning Table-Dusting Telephones-Dusting & Disinfecting - Dettol Wall Soft Board Panel Vacuum Cleaning Weekly Monthly Daily Weekly Weekly

Venetian Blinds-Vacuum Cleaning Wall Clock-Battery / Time Walls - Spot Cleaning White Boards & FramesCleaning HK Supervisor

Weekly As Reqd As Reqd As Reqd

Facility Manager

Knight Frank (I) Pvt. Ltd.

Revision No: Revision Date: Site Name: Check List No. KF/FMS/HK/06

Cleaning Specifications
Date: Frequency Location Activity Daily Weekly Fortnightly Monthly As & When required Others

Thorough cleaning of Tables Dusting Cleaning of light fittings Cleaning of Light Switches Carpet cleaning Carpet vacuuming Cleaning of office equipment - Xerox machine, Work Stations, Shredder, Printers etc. Reception, Lobbies, Cleaning/Polishing chairs Meeting/conference/train Cleaning/repairing of vertical/venetian blinds ing rooms, Stores Cleaning of walls/ceiling Removing cobwebs Cleaning doors/windows Wet & Dry Mopping Thorough cleaning of floor Cleaning of AC Grills Cleaning partition glasses Cleaning of WCs, Urinals, Wash basins Thorough cleaning/washing of floor Mopping of floor Cleaning of doors, windows, ceiling Dusting Cleaning of light fittings Cleaning of Light switches Cleaning of AC Grills Checking & refilling of liquid soap dispensers Washrooms

Washrooms Cleaning of liquid soap dispensers Cleaning of Nahni Traps Cleaning of waste bins Checking Toilet rolls & replenishing when required Checking of Toilet roll dispensers Checking of doors Cleaning of Mirror Checking of all fixtures - Taps/valves/jet spray etc. Cleaning of vending machines Cleaning of crockery Thorough cleaning of all crockery Cleaning of wash basins Cleaning cupboards & surrounding areas Cleaning of water coolers/Fridges Cleaning of storage areas Cleaning walls & Removing cobwebs Thorough cleaning/washing of floors Cleaning the terrace area Cleaning/washing the terrace Cleaning of drains Cleaning all doors Cleaning all pipes/water tank externals Cleaning of parapet walls Cleaning the floor Thorough cleaning & washing the floor Cleaning walls/ceiling, removing cobwebs Cleaning/Washing of rubber mats Cleaning of equipment Clean the fuel storage area thoroughly. Remove cobwebs Clean all walls. Dry Mop Thorough cleaning & washing Wet Mopping

Cafeteria/ Pantries

Terrace

Utility Area/Rooms

Staircases

Facility Manager Note: 1. In case there are any other site specific areas/activities these should be added in the checlist.
2. This checklist is to be filled only once in the beginning of operations

Knight Frank (I) Pvt. Ltd.

Revision No: Revision Date: Site Name: Checklist No. KF/FMS/HK/07

Daily Cleaning Schedule

Date: Timings Shift: No. of HK Boys in shift: Locations No. of chambermaid in shift:

7am to 8am

8am to 9am

9am to 10am

10am to 11am

11am to 12noon

12noon to 1pm

1pm to 2pm

2pm to 3pm

3pm to 4pm

HK Supervisor Note:
1 This Cleaning schedule should be prepared in the beginning operations at site. Use separate sheets for each shift as applicable at the site. 2 This should be modified whenever there is a change in the schedule. 3 A sample schedule is given below. The data filled in it is only a guideline for preparing the site specific schedule.

FM/AFM

SAMPLE SCHEDULE - TO BE USED AS A GUIDELINE ONLY. TIMING LG UG First Floor Zone-1 ,2, & 6 Zone- 3,4 & 5 Second Floor Office area Cafeteria Zone-1 ,2, & 6 3rd Floor Zone- 3,4 & 5 Zone 1,2,11,12 4th floor Zone 3,4,5,6 Zone 7,8,9,10 CHAMBERMAID CHAMBERMAID 2 1 Janitor A wing B wing Fourth floor : Toilet cleaning

7am to 8am

8am to 9am

Passage Area Dry Passage Area Dry Passage Area &wet moping &wet moping Dry & wet moping Common Passage Common Passage & Break Out Area Glass Area CEO ,DCH Area Cleaning Cleaning Cabin Cleaning Floor area & IS& ISM Work Station Admin Area cabins Workstation Area Area & & HR Area Cabins Cleaning & board Conference hall Cleaning room Cleaning Checking & Correcting

Passage Area Passage Area Dry Passage Area Dry & Cafeteria wet & Passage Area Dry & Passage Area Dry & Passage Area Dry & All toilet checking Dry &wet moping Cafeteria wet & & wet moping & wet moping & Dry Mop wet moping & Break wet moping & Break wet moping & Break & Toiletries & Break Out Dry Mop cleaning Break Out Area Break Out Area cleaning Out Area Cleaning Out Area Cleaning Out Area Cleaning refilling. Area Cleaning Cleaning Cleaning Floor area &Work Station Area & Conference hall Checking & Correcting Gym room ,Doctor room Library carpet cleaning & dusting Work station , training room No.1& 2 3 Checking & correcting Floor area & Work Station Area & Conference hall Checking & Correcting Floor area & Work Floor area & Work Floor area & Work Station Area & Station Area & Station Area & Conference hall Conference hall Conference hall Checking & Checking & Checking & Correcting Correcting Correcting Floor area & Work Station Area & All toilet checking Conference hall & Toiletries Checking & refilling. Correcting

Third floor : Toilet cleaning

9am to 10am

Dispatch room, Luggage room & BMS Room. Interview cabins dusting & Pantry cleaning

Toilet cleaning, Toilet Checking pantry Cleaning & ,cleaning & pantry Passage Moping Area Cleaning

Toilet Checking ,cleaning & pantry Area Cleaning

Cafeteria Toilet Checking Passage Wet & dusting & wash ,cleaning & pantry dry moping room cleaning. . Area Cleaning VIP dining & Passage Wet & Breakout room, dry moping Rest room& Hub room cleaning

Toilet Checking Toilet Checking Toilet Checking ,cleaning & pantry ,cleaning & pantry ,cleaning & pantry Area Cleaning Area Cleaning Area Cleaning rest room& Hub room cleaning rest room& Hub room cleaning rest room& Hub room cleaning

Toilet Checking ,cleaning & pantry Area Cleaning rest room& Hub room cleaning

Fourth floor : Toilet cleaning

Second floor : Toilet deeply cleaning Fourth floor : Toilet cleaning First floor : Toilet cleaning

10am to 11am

11am to 12noon

12noon to 1pm

EPBX Room Mux Rest room & Hub Rest room & Hub Room & Hub room cleaning room cleaning Room Cleaning Passage Area Passage Area Xerox Machine Dry & wet Data Centre Dry & wet moping Area Dustbin paper moping & Break Cleaning & Break Out Waste Pickup Out Area Area Cleaning Cleaning Toilet Board room Breakout room, Toilet Checking Checking Cleaning & Pantry pantry cleaning.& ,cleaning & pantry ,cleaning & cleaning Passage Mopping Area Cleaning pantry Area Cleaning LUNCH BREAK LUNCH BREAK LUNCH BREAK

Third floor : Toilet cleaning Second floor : Toilet deeply cleaning

Passage Area Dry Passage Area Dry & Cafeteria wet & cafeteria wet & Passage Area Dry & Passage Area Dry & Passage Area Dry & & wet moping & wet moping & Dry Mop cleaning Dry Mop wet moping & Break wet moping & Break wet moping & Break Break Out Area Break Out Area Was cleaning Out Area Cleaning Out Area Cleaning Out Area Cleaning Cleaning Cleaning LG1 & LG2 lift Cafeteria wet & lobby & main Dry Mop cleaning door cleaning. Toilet Checking ,cleaning & pantry Area Cleaning LUNCH BREAK Toilet Checking Toilet Checking Toilet Checking ,cleaning & pantry ,cleaning & pantry ,cleaning & pantry Area Cleaning Area Cleaning Area Cleaning LUNCH BREAK LUNCH BREAK LUNCH BREAK

UG & LG Third floor : floor : Toilet Toilet cleaning cleaning

Toilet Checking First floor : Toilet ,cleaning & pantry cleaning Area Cleaning LUNCH BREAK LUNCH BREAK

Second floor : Toilet deeply cleaning First floor : Toilet cleaning

Fourth floor : Toilet cleaning

1pm to 2pm

2pm to 3pm

3pm to 4pm

LUNCH BREAK 2ND & 3RD Extra work & All Extra work & All Extra work & All Extra work & All Extra work & All Cafeteria wet & Toilet &GYM Extra work & All Extra work & All Extra work & All Extra work & All UG & LG floor : FLOOR : dustbin dustbin dustbin dustbin Lunch Break dustbin EMPTYING Dry Mop cleaning cleaning dustbin EMPTYING dustbin EMPTYING dustbin EMPTYING dustbin EMPTYING Toilet cleaning Toilet EMPTYING EMPTYING EMPTYING EMPTYING cleaning Panel room Panel room Panel room Panel room Panel room Both wing all 1ST, UG & Passage Area Dry Panel room Cleaning Panel room Cleaning All Glass Cleaning Cleaning & Glass Cleaning & Glass Glass Cleaning Glass Cleaning Cleaning & Glass Cleaning & Glass Cleaning & Glass Extra work ladies toilet LG floor toilet & wet moping & Glass Cleaning & Glass Cleaning Cleaning Cleaning Cleaning Cleaning Cleaning deeply cleaning cleaning. LUNCH BREAK LUNCH BREAK LUNCH BREAK

Knight Frank (I) Pvt. Ltd.

Revision No. Revision Date: Site name: Checklist No. KF/FMS/HK/08

List of Chemicals used

Date: S No. 1 2 3 4 5 6 7 8 9 10 Name of the chemical Purpose PPE to be used

HK Supervisor Note:
1. This should be filled once at the beginning of site operations

FM/AFM

2. The MSDS of each chemical should be attached alongwith this checklist

Knight Frank (I) Pvt. Ltd.

Revision No. Revision Date: Site name: Checklist No KF/FMS/HK/09

Housekeeping Consumables Stock Register

Month: Quantity received Quantity issued Total issued Balance during the quantity month

S No.

Item

Account Opening ing Unit stock

HK Supervisor Note:
1 The quantity of consumables issued should be written datewise as and when issued. 2 This data to be used for compiling Monthly Management Report 3 This is to be maintained in the form of a Register using this format

FM

Knight Frank (I) Pvt. Ltd.

Revision No: Revision date: Site: No. KF/FMS/HK/10

JOB CARD
Shift: Category: Location: Lunch Time:

Signature of FM

Note:
The job card should be issued to each HK individual. The duties assigned too him should be written in it Amend it in case there is a change in the duties