Beruflich Dokumente
Kultur Dokumente
Management mantra
You cannot control that which you cannot measure
BSC-Cascading
Group Company SBU Departments
Linkages in scorecard
Chain reaction concept
Strategy
Cost Leadership V/s Differentiation Industry life cycle (Introduction, growth, maturity, decline stage?) BCG Matrix (growth rate V/s Market share)
Financial perspective
Will have dependency on the strategic mission vision How will financial objectives be different in case of two companies following strategies of differentiation and cost leadership respectively?
Customer perspective
Customer values Cost Time Quality Flexibility Service/relationship Image
Customer perspective
Lead Indicators V/s Lag Indicators
Measures
Remember again What you cannot measure, you cannot control