Yearly Visit Schedule

Outlet April May Jun July Aug Sep Oct Nov Dec Jan Feb Mar
ASC1 1 1 1 1 1 1 1 1 1 1 1
ASC2 1 1 1 1 1 1 1 1 1 1
ASC3 1 1 1 1 1 1 1
ASC4
Branch1 1 1 1 1 2 2 2 2 2 2 2 2
Branch2
Subdealer1
Subdealer2
ASP1
ASP2
ASP3
ASP4

Monthly Visit Schedule

Monthly Visit Schedule Month Aug-08
S.NO. Date Outlet,Name of the Location Agenda of the Visit Responsible Person
1 2-Aug-08 AGROVET-GHATAL REACH CAMP, COMPLETION REPORT DEBNARAYAN MAJHI
2 10-Aug-08 RAKESH AUTO, JHARGRAM PAID SERVICE , SERVICE CAMP,NVR REPORT RAKESH AGARWAL
3 18-Aug-08 PA. AUTO. HALDIA REMINDER SYSTEM & NVR PRASANTA MAVOI
4 25-Aug-08 KGP-BRANCH NVR REPORT SONTOSH MAHAPATRA
 JOB CARD REGISTER(BAJAJ) - OCTOBER , 2008
SL. NO. DATE VEHICLE CUSTOMER NAME SERVICE CATEGORY
1 3-Nov-08 CT-100 ANIL PATRA PAID SERVICE
2 3-Nov-08 CALIBER PRADIP SAMANTA GENERAL REPAIR
3 4-Nov-08 M - 80 BALARAM JANA GENERAL REPAIR
4 4-Nov-08 CT-100 UTTAM SANTRA GENERAL REPAIR
5 5-Nov-08 CT-100 SAKTI SADHAN CHAKRABORTY PAID SERVICE
6 5-Nov-08 KWASAKI ASHOK MAITY PAID SERVICE
7 5-Nov-08 M - 80 ASHUTOSH SAMANTA GENERAL REPAIR
8 5-Nov-08 M - 80 BIJOY BERA GENERAL REPAIR
9 6-Nov-08 KALIBER TAPAS SARKAR PAID SERVICE
10 11-Nov-08 CT-100 PRADIP KR. MARIK PAID SERVICE
11 11-Nov-08 PULSAR GENERAL REPAIR
12 12-Nov-08 PULSAR SUBHAS PAL PAID SERVICE
13 13-Nov-08 SCOOTER ASIT SAHA GENERAL REPAIR
14 13-Nov-08 M - 80 JAGADISH MAITY PAID SERVICE
15 13-Nov-08 PULSAR SUBRATA GHOSH GENERAL REPAIR
16 13-Nov-08 SCOOTER PRABIR KARMAKAR GENERAL REPAIR
17 14-Nov-08 M - 80 ASISH DE GENERAL REPAIR
18 17-Nov-08 SCOOTER A.K. MAJI GENERAL REPAIR
19 19-Nov-08 CT-100 FREELANCER GENERAL REPAIR
20 20-Nov-08 SCOOTER BAPI SANTRA PAID SERVICE
21 20-Nov-08 4S CHAMPION NABAKUMAR GHOSH GENERAL REPAIR
22 20-Nov-08 BYK ASIT KUNDU PAID SERVICE
23 20-Nov-08 DISCOVER SRIKANTA KHATUA PAID SERVICE
24 21-Nov-08 CT-100 SK. NAKRUL ALI PAID SERVICE
25 22-Nov-08 BYK ANANDA SARDAR PAID SERVICE
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
008
PARTS MOBIL LABOUR
713 201 150
0 200 50
32 0 18
0 200 50
279 200 150
75 200 150
0 100 0
95 0 25
511 0 100
166 0 150
0 0 20
189 220 150
0 0 40
1116 100 150
0 220 50
0 0 50
0 0 60
145 0 30
0 220 0
110 0 100
170 0 0
795 0 100 NEXT SERVICE FREE
275 0 150
664 0 75
704 0 150
 DATE VEHICLE CUSTOMER NAME SERVICE CATEGORY
1 1-Nov-08 UNICORN KARTIK MAITY GENERAL REPAR
2 3-Nov-08 SHINE SOUMEN DE 2nd FREE SERVICE
3 3-Nov-08 STUNNER TILLOK BHOWMIK 1st FREE SERVICE
4 4-Nov-08 ACTIVA PURNA CH. SAMANTA GENERAL REPAR
5 5-Nov-08 SHINE ASIT META PAID SERVICE
6 5-Nov-08 UNICORN Dr. T.K. KARMAKAR GENERAL REPAR
7 6-Nov-08 SHINE SUBHASH PATRA 1st FREE SERVICE
8 6-Nov-08 UNICORN SAROJ SAMANTA PAID SERVICE
9 6-Nov-08 SHINE SANJIT GHOSH 1st FREE SERVICE
10 6-Nov-08 SHINE MITUN KR. GHOSH 1st FREE SERVICE
11 7-Nov-08 SHINE ABHIJIT BERA 5th FREE SERVICE
12 10-Nov-08 SHINE BIDYUT KR. JANA 4th FREE SERVICE
13 10-Nov-08 SHINE TARASANKAR DAS BAIRAGI 3rd FREE SERVICE
14 10-Nov-08 SHINE PURNENDU BASU PAID SERVICE
15 11-Nov-08 SHINE SUDIPTA PANDIT 5th FREE SERVICE
16 12-Nov-08 UNICORN AMIT GHOSAL 5th FREE SERVICE
17 12-Nov-08 SHINE GOPAL CHANDRA KHATUA 1st FREE SERVICE
18 14-Nov-08 SHINE PRADIP KR. MAPUI 3rd FREE SERVICE
19 14-Nov-08 SHINE SUBHASIS CHAKRABORTY 3rd FREE SERVICE
20 14-Nov-08 SHINE ASHOK KR. BERA 2nd FREE SERVICE
21 17-Nov-08 SHINE DIBYENDU PANJA 1st FREE SERVICE
22 18-Nov-08 SHINE SANKAR PRASAD BHOWMIK COLOR COATING
23 20-Nov-08 UNICORN SUMAN MAHINDER PAID SERVICE
24 21-Nov-08 SHINE DIPANKAR JANA 1st FREE SERVICE
25 21-Nov-08 AVIATOR MADHUMITA PAL GENERAL REPAR
26 22-Nov-08 SHINE GOPAL CH. PANJA 4th FREE SERVICE
27 24-Nov-08 SHINE SANJIB PANDIT GENERAL REPAR
28 28-Nov-08 SHINE NISIT MAJI PAID SERVICE
29 28-Nov-08 SHINE SANDIP KR. BERA 3rd FREE SERVICE
30 29-Nov-08 UNICORN PURNENDU MAITY GENERAL REPAR
31 29-Nov-08 SHINE SADANANDA MONDAL GENERAL REPAR
JOB CARD NO. PARTS MOBIL LABOUR DATE
93 0 0 30
94 0 0 0
95 0 177 0
96 0 0 50
97 83 177 150
98 0 0 0
99 0 177 0
100 231 221 150
101 0 177 0
102 0 177 0
103 0 177 0
104 0 177 0
105 145 177 0
106 0 177 70
107 15 177 0
108 90 221 0
109 75 177 0
110 0 177 30
111 0 0 0
112 0 0 0
113 0 177 0
114 0 0 350
115 90 221 299
116 0 177 0
117 0 0 0
118 48 177 0
119 0 177 30
120 133 177 150
121 0 177 0
122 0 221 0
123 0 177 0
1079
1309
 Network Monthly Performance Report - November, 08
Name of AGRO VET
Outlet FOR THE MONTH OF OCTOBER , 2008

Location GHATAL

Model

Activa Dio Eterno Unicorn Shine Stunner Aviator Total

FSC1 6 1 7

FSC2 2 2

FSC3 4 4
No. of Vehicles Attended

FSC4 2 2

FSC5 1 2 3

FSC6 0

WARRANTY REPAIR 0

GENERAL REPAIR 1 3 2 1 7

REGULAR PAID JOB 2 3 5

ACCIDENT REPAIR

Total Vehicles Attended 1 6 21 1 1 30

LABOUR AMOUNT (PAID)Rs. 50 479 430 959

LABOUR AMOUNT(WARR)Rs. 0
Revenue Earned

LABOUR AMOUNT (FSC)Rs. 0

PARTS AMOUNT (PAID) Rs. 180 499 679

PARTS AMOUNT(WARR) Rs. 0

LUB AMOUNT (PAID) Rs. 884 3186 177 4247

LUB AMOUNT (WARR) Rs. 0

Total Revenue 50 0 0 1543 4115 177 0 5885

No. of Customer Feedbacks

No. of HTRs sent
Collected
Other Parameters

Customer Satisfaction Level WELL No. of Free Service Coupons sent to dealer 20
CRM

Gap Areas
No. of Warranty Claims sent to dealer
Countermeasure Plan
 AGRO-VET CUSTOMS ENTERPRISE (Auto-Division) , Ghatal , Paschim Medinipur
FREE SERVICE COUPONS For The Month Of November, 2008
DATE OF SOLD DATE OF SERVICE MODEL NAME OF CUSTOMER FRAME NO. TYPE OF SERVICE COUPON NO. STATUS
1 01/08/08 03/11/08 CBF 125P SOUMEN DE 6F78021228 2nd FREE SERVICE 41600
2 02/11/08 03/11/08 CBF 125M TILOK BBHOWMIK 2G88002323 1st FREE SERVICE 3336
3 03/10/08 06/11/08 CBF 125M SUBHASH PATRA 6J88149467 1st FREE SERVICE 278787
4 14/10/08 06/11/08 CBF 125M MITHUN KR. GHOSH 6H88143282 1st FREE SERVICE 278701
5 02/11/08 06/11/08 CBF 125Q SANJIT GHOSH 6K88157484 1st FREE SERVICE 11957
6 16/11/07 06/11/08 CBF 125P ABHIJIT BERA 6K78046551 5th FREE SERVICE 90277
7 19/02/08 10/11/08 CBF 125P BIDYUT KR. JANA 6L7861410 4th FREE SERVICE 122868
8 23/05/08 10/11/08 CBF 125P TARASANKAR DAS BAIRAGI 6E88112130 3rd FREE SERVICE 211004
9 16/11/07 11/11/08 CBF 125P SUDIPTA PANDIT 6F78015396 5th FREE SERVICE 33510
10 03/12/07 12/11/08 CBF 150Q AMIT GHGOSAL 8G78023663 5th FREE SERVICE 28781
11 03/10/08 12/11/08 CBF 125P GOPAL CHANDRA KHATUA 6F88123519 1st FREE SERVICE 252798
12 14/10/08 13/11/08 CBF 125P TAPAS KR. BHUKTA 6H88147284 1st FREE SERVICE 278780
13 29/08/08 14/11/08 CBF 125P ASHOK KR. BERA 6E88111088 2nd FREE SERVICE 223700
14 07/05/08 14/11/08 CBF 125P SUBHASISH CHAKRABORTY 6G78024938 3rd FREE SERVICE 47602
15 20/05/08 14/11/08 CBF 125P PRADIP KUMAR MAPUUI 6E88109665 3rd FREE SERVICE 213450
16 14/10/08 17/11/08 CBF 125P TARAKNATH MAITY 6J88149258 1st FREE SERVICE 296310
17 14/10/08 14/11/08 CBF 125P DIBYENDU PANJA 6F88123514 1st FREE SERVICE 233153
18 16/10/08 21/11/08 CBF 125P DIPANKAR JANA 6E88111083 1st FREE SERVICE 223665
19 26/02/08 21/11/08 CBF 125P GOPAL CH. PANJA 6B88082217 4th FREE SERVICE 150652
20 11/07/08 28/11/08 CBF 125P SANDIP KR. BERA 6F88123498 3rd FREE SERVICE 233181
Total No. of Free Service Coupons sent :-20
22
23
24
25
26
27
28
29
30
STATUS
Sl. No. Customer Name Date Complaints
1 Ashok Kr. Bera 4/9/2008 Wiring system problem from realising vehicle