TND assignment 1. As a manager training you have to develop a training program for the following departments of PTCL.

What rae the three most important KSAS each of your training must address and the resaons for selecting these? a) Sales and marketing b) Line staff c) Customer service 2. Scan two organizations with different internal environments and core technologies. Describe what these differences are. Then indicate how the HRD strategies/training of these companies might be similar or different. 3. Define and provide an example (not used in book or class) for each of the following: a) Each of the three types of knowledge b) Each of the two levels of skills c) An attitude 1-page answer for Q1+2 , 1-Page answer for Q3