Aspen Release

Overview
User Management Activity Pack Resolve DNS Name Activity 3 New Windows Management Activities EC2 Training App for Partners Improved Developer Experience

User Management Activity Pack

Goal : enable admins to build runbooks for provisioning/deprovisioning user accounts Initial focus is on Active Directory 3 use case scenarios based around using an SNC instance as single point of reference for user data need to push changes out (to AD)
1 2 3

Change an SNC User Delete an SNC User Reset a User Password

Were providing the Lego blocks, you have to put them together into something

The Lego blocks (Activities)

Create AD User Account Update AD User Account Remove AD User Account Disable AD User Account Reset AD User Password Reset Linux User Password Query AD Pack = consistent, intuitive, complementary

Where Are They?

Installed with Runbook plugin

How to Use them?

Can be mixed into an existing manual workflow to automate some steps Or - build a new automated workflow Check the All About Workflow blog - http://community.servicenow.com/all-about-workflow

Resolve DNS Name

Allows Runbooks to target machines that are assigned IP via DHCP Performs a DNS lookup from the MID Servers point of view Makes answers available to the rest of the activities in the Runbook via workflow.scratchpad.resolved_ip(s)

Windows Management Activities

Install / Uninstall - provides remote automated software management on Windows systems

Requires an MSI install package

Example on the blog

Change Service State start or stop a Windows service on a remote target

EC2 Training App for Partners

Enables partners to spin up Lab instances for training classes using ServiceNow provided VM images Integrated into Amazon EC2 app

Developer Enhancements

MID Server - Jar Files module

push .jar files to the MID server(s)
Allows developers to script integrations to

anything that has a Java interface

Abstract Aprobe class

Generic base class that makes building

custom probes easier

Workflow Debug tools