Organizational behavior

http://www.nwlink.com/~donclark/leader/leadob.html

Five dimensions of (organizational) culture - Geert hofsted

http://www.provenmodels.com/11/five-dimensions-of-culture/geert-hofstede/ http://www.clearlycultural.com/geert-hofstede-cultural-dimensions/ http://en.wikipedia.org/wiki/Hofstede's_cultural_dimensions_theory

Organizational learning
http://www.infed.org/biblio/organizational-learning.htm http://www.solonline.org/organizational_overview/

Teams (everything we talked about, good bad, ugly)

http://www.mbaknol.com/human-resource-management/team-definition-and-its-types/ http://www.cliffsnotes.com/study_guide/Types-of-Teams.topicArticleId-8944,articleId-8901.html

Communication process - The model (ins and outs about communication)

http://davis.foulger.info/research/unifiedModelOfCommunication.htm http://www.managementstudyguide.com/components-of-communication-process.htm

 Conflict management Strategies

http://www.mindtools.com/pages/article/newLDR_81.htm

Difference between leaders and managers

http://changingminds.org/disciplines/leadership/articles/manager_leader.htm http://slashmarks.com/the-difference-between-leaders-and-managers/ http://guides.wsj.com/management/developing-a-leadership-style/what-is-the-difference-betweenmanagement-and-leadership/

Concept of power and influence

There will be questions from the OCI as well. (Keep the result safe and go over it) Reinforcement theory Motivation theories (starting from Maslow and all remaining theories ) Perceptual process (comes under communication) (What is it? What it does for us or against us and perceptual errors) Leadership Theories (Trait behavior and all of the theory) Diversity (What it means, what it does for us) Communications Negotiations Teams and teaming theory Organizational culture Smart Goal
Its a two page exam, make sure you check the page 2 as well.