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Problem Description: In a driving test, it is found that an MS


occupies a cell, but it cannot make an original call and also some subscribers complained that they cant make call.

Q1: Write down the possible causes and possible solutions.

2.Problem Description: Subscriber complained it is often call


drop from the 5th floor and above in a building.

Q2: Write down the possible causes and possible


solutions.

3.Problem Description: in some area, there some customer


complain about poor voice quality. From DT we found there is no handover and the call drops in that area.

Q3: Write down the possible causes and possible solutions. 4.Problem Description: in some area, there some customer
complains about poor Data connectivity (Cant connect GPRS or EDGE).

Q4: Write down the possible causes and possible solutions.

5.Problem Description: in some area, there some customer


complains about poor Data speed (Cant upload and download data).

Q5: Write down the possible causes and possible solutions.

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