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Rod Garamondi Bob McManus Pinnacle Resources Group P.O.

Box 16493 Clearwater, FL 33762

Dear Rod and Bob, Thank you for taking the time to work with us to determine your Internet Marketing needs. iGuide Media will be available to start work on this project as soon as possible. We look forward to working with you on this project. You will find our proposal will outline how we will incorporate an E-Commerce web site for your business and address the unique selling . position of your organization. iGuide Media is the right choice for Pinnacle Resources Group for the following reasons: Our staff has extensive experience with similar web site development. Our staff is already very familiar with your business and understands your business goals. We have experience in tying web site projects together with additional marketing tactics for a complete solution.


Brian Noon President iGuide Media 813-298-0485

iGuide Media 12027 Vermillion Way Riverview, FL 33569 (PH) 813-298-0485 (FX) 813-569-0778

Creating the Pinnacle Resources E-Commerce Web Site

Prepared for: Prepared by:

Rod Garamondi; Bob McManus Brian Noon President

Create an E-Commerce web site for Pinnacle Resources Group as a resource for their shareholders. The web site connects Pinnacle Resources Group with their clients and distributors on the Internet with the Pinnacle Resources Group web site while integrating directly with SAP Business One software.

Proposal Number: GRG-01

Non-Disclosure Summary Executive Summary Goals and Objectives Recommendations Features Benefits Project Deliverables

6 7 8 9

Methodology Technical Approach Production Schedule Training Plan Project Constraints Budget Cost Summary Contract and Terms Company Qualifications Company History 16 14 15 10 11 12 13


iGuide Media 12027 Vermillion Way Riverview, FL 33569 THIS AGREEMENT is made this _____ day of _____________ , ___, by and between iGuide Media (hereafter referred to as Company) and Pinnacle Resources Group (hereafter referred to as Customer). I agree that the information I am requesting from the Company is confidential, proprietary and may contain trade secrets. I understand that it will be provided in confidence. I agree not to disclose this information to any third parties and that my obligation of confidentiality shall extend for a period of three (3) years from the date of disclosure by the Company. I will be under no obligation of non-disclosure for any information which: a) At the time of disclosure had been published or was otherwise in the public domain; b) After disclosure is published or otherwise becomes a part of the public domain through no fault on its behalf; or c) Is or has been rightfully disclosed to it, by a party that has no obligation to the "owner" directly or indirectly with respect thereto to the extent that such third party disclosure is received without an obligation of confidentiality. EXECUTED as of the date first written above.

CUSTOMER By: ________________________________ Title: _______________________________ Date signed: _________________________ COMPANY By: ________________________________ Title: _______________________________ Date signed: _________________________


The Objective

Pinnacle Resources Group needs a major Internet presence to be the hub of their Pinnacle importing business that promotes and sell their products. The site will also create a connection among shareholders. Pinnacle Resources Group also needs an easy way to display high-resolution images for use in selling their products. An Internet Presence: Pinnacle Resources Group needs a web site. Web Address: Pinnacle Resources Group needs a domain name. Search Engine Optimization: Promote Pinnacle Resources Groups web site to all major search engines. Web Site Analytics: Measure Pinnacle Resources Groups web site performance and web metrics.

The Opportunity Pinnacle Resources Group has the opportunity to dominate the importing and distribution of Pinnacle in the United States.

Exposure: The goal of the web site will be to dominate the importing and distribution of Pinnacle countertops on the Internet with a large amount of content and imagery. Customer Service: The site will provide Pinnacle Resources Groups clients access to view inventory and provide them with the ability to better manage their inventory and order fulfillment needs. Extensibility: The web site will connect and fully integrate with SAP Business One software.


The Solution As an integral technology partner to Pinnacle Resources Group we understand the business goals for this project. We are also experts in the creation of all media and materials required for the project including but not limited to web site design, ecommerce, database design, photography and programming. We recommend using our production team to handle the creation and maintenance of this project.

Site Creation: We recommend a full service web site solution including e-commerce with inventory automation, high resolution product photos, product information, company information, newsletter, current news and more. Custom Image Viewer: We recommend a custom product image viewer to display high resolution photos using Zoomify technology. Ongoing Site Maintenance: We recommend the Pinnacle Resources Group site be updated at least once a month with new information using a content management system.


Based on our interview we are recommending the following course of action for us to meet the needs of Pinnacle Resources Group. Pinnacle Resources Group is in need of an Internet presence that will make it the primary resource for information and ordering of their products. Pinnacle Resources Group also needs ane-commerce site for clients that will include details and high quality photographs for use by clients when selecting products. iGuide Medias staff has the skills and experience required by Pinnacle Resources Group including programmers, web site designers and developers, and multimedia designers. We recommend that a large-scale web site be developed for Pinnacle Resources Group, which focus on two primary areas: First to drive clients to the e -commerce parts of the Pinnacle Resources Group web site and build a resource for clients that will achieve the goal of becoming the number one importer and distributor of Pinnacle in the United States. Secondly a large information section of the site will be built featuring interactive high resolution photography, client inventory management tool, and general information about Pinnacle Resources Group. The site provides clients with easy access to Pinnacle Resources Groups staff. The e-commerce portion of the site will be built so that orders will be integrated with SAP Business One software for inventory control and processing. Please contact us at your earliest convenience to discuss our recommendations. In order to complete the project within the outlined schedule and budget we will need to finalize any issues you may have within one week. iGuide Media looks forward to working with you on this project and we guarantee your satisfaction in all phases of this project.


The products and services provided by iGuide Media to be used in this project include many useful and innovative features. Following is a brief synopsis of the major features which you will benefit from: Integration with SAP Business One Account access feature to create and manage clients Real time inventory allocation Clients can view order history

Online Billing Reduce the time it takes for you to collect on your accounts receivables. High Resolution Product Photography Scalable product photos that allow visitors to truly interact with the web site. Please see for more details. Custom Design - We will create a custom graphic design which will match your corporate look and feel and support your web sites high level business goals. Product Search -Our presentations are designed for ease of use by beginners to experienced computer users. Product Catalog Extensive online product catalog accessed from the SAP Business One software system. Client Center Interact with your clients in a way that increases your profitability Communicate with Pinnacle Resources Group staff Submit product requests and inquires Submit support request |

Content Management System Make sure your site is up to date by managing your entire sites content from one central location.


The Website project will benefit Pinnacle Resources Group as follows: Increase visibility world-wide Stand out from the competition as the industry leader Increase brand awareness Conduct business easily anywhere in the world Promote Pinnacle Resources Group as the most innovative company in the industry Improve customer service Track your marketing effectiveness


The following is a complete list of all project deliverables as stated in the contract and proposal.

E-Commerce web site Pinnacle Resources Group E-Commerce enabled web site integrated with SAP Business One for inventory control. Zoomable High Resolution Product Images - Custom viewer for displaying and interacting with high resolution product photography. Zoomify Enterprise Software Zoomify integration for automation of image manipulation and conversion. Search Engine Optimization Web site optimized for inclusion in all major search engines. Search Engine Marketing Web site submitted to all major search engines. Tracking Reports You will have access to on-line reports showing CDROM tracking results. On-Site training We will provide up to a one day of training when delivered. Support Ongoing technical support will be provided by phone and email for a thirty day period.


In order to complete the project, iGuide Media will complete the following development tasks: Assign a development team to the project.

Your primary contact will be Brian Noon. Brian will oversee the project and communicate between your company and our development team. Start the planning process after receiving all client-supplied material required. iGuide Media will plan the database programming and workflow of your site. A detailed map of the site will be constructed illustrating the different site elements and their respective relationships. Brian will work with you to design the layout and visual style of the web site. Once the design is created mockups will be created. Once you approve the mockups and all collateral material has been received the project development will start. Develop the project based on the milestones in the project plan. A first draft of the web site will be created for you. You are allowed one round of change requests for the second draft (not to exceed the project specifications) after the first draft is presented. Change requests that are outside the scope of the original estimate and change requests after the second draft will be billed separately. Test the project through both Alpha and Beta testing cycles. The web site will be tested after each round of proofs. You are also responsible for proofing the entire web site to check for missing features, errors, etc. Once we have tested the web site and you have tested and approved the web site it will be ready for launch. Deliver and install the final project deliverables. Once approved the final web site will be installed on your web server. Once the website is installed and launched it will be ready to market and submit to various search engines. Train staff based on the training plan. Brian Noon will provide up to one day of training on location for your staff on the usage of the web site. Technical support will be available after the initial training by phone and e-mail.

The following is our projected production schedule for the project. Proposal acceptance: September 14 Assign project team: September 14 All client supplied materials due: September 21 Start project: September 15 Project planning complete: September 21 Project design complete: September 28 Development milestone #1 completion: October 6 Development milestone #2 completion: October 29 Development milestone #3 completion: November 22 Project Alpha completion: November 24 Project Alpha testing completion: November 29 Project Beta completion: December 2 Project Beta testing completion: December 17 Project Final completion: January 6 Client approval on final release: January 8 Installation: January 8 Final testing completion: January 9 Training completion: January 12 Enter maintenance phase: January 13

iGuide Media assumes that normal hours of operation will be Monday - Friday, 8:30 AM to 5:30 PM.


Once the project is complete our staff will provide training. We are staffed and equipped to handle a variety of training needs. Training costs and options are outlined in the cost summary. Your customer contact Brian Noon will provide training for your CD-ROM presentation and website. On-site training will be provided at your local location. We will arrive with a laptop computer. You are not required to supply any equipment. You must have at least a phone connection available for using the web site. Future on-site or remote training can be provided for a nominal charge. If you require on-site training at a location other than locally travel costs may be incurred. Phone and e-mail support will be provided on a thirty day basis. An additional support plan may be purchased for continued support.

On-site training Up to a full day of training will be provided on-site once the final web site is approved. Ongoing training Phone and e-mail support will be provided as needed after the on-site training.


The following constraints have been imposed on this project. Constraints determined to have an effect on our proposal are included below. iGuide Media strives to exceed your expectations and wants to make you completely satisfied with the services we offer you. Below you will find items that we have identified as possible constraints on web site development: Access to SAP Business One API for development Description: iGuide Media does not own or license SAP business software and therefore we rely on other partners for access to the SAP Business One software. Full access to the software is essential to creating an e-commerce site that is fully integrated with SAP Business One. This access is critical for testing the web site before deployment. Effect: Project schedule delayed and additional cost for increased programming time. Mitigation: iGuide Media uses Pinnacle Resources Groups installation for development and testing.


Development Costs Project Development Zoomifyer Enterprise software Total Development Costs: Ongoing Yearly Costs Domain Name Renewals Security Certificate Total Ongoing Yearly Costs: Ongoing Monthly Costs 30 Day Support Package Total Ongoing Monthly Costs: Miscellaneous Costs: 1 Day On-site Training Total Miscellaneous Costs: TOTAL AMOUNT TOTAL MONTHLY AMOUNT TOTAL YEARLY AMOUNT

Price $16,000 $795 $16,795

$8.95 $229 $237.95





Standard Disclaimer: The numbers represented above are to be used as an estimate for the projects discussed. The above Cost Summary does in no way constitute a warranty of final price. Estimates are subject to change if project specifications are changed or costs for outsourced services change before being locked in by a binding contract.


Initial Set Up: 25% at contract signing 25% at Development milestone #2 completion 25% at Development milestone #3 completion 25% at project completion Any other balances owing

Monthly Fees: Due upon receipt of monthly invoice Quarterly/Yearly Fees: Will be billed on monthly invoice Net 15 Special / Additional Reports: Will be billed on monthly invoice Net 15

Minimum Term of this contract: 12 calendar months commencing on the first of the month following conversion completion. After the initial term of this contract, services will be provided on a continuing monthly basis at the current rate schedule. Current rates are disclosed no less than 30 days prior to the end of the initial term of this contract. If a new contract for a period of 12 or more months is signed, the rates will be locked in at the current rate at the time of signing.

In the event of cancellation for any reason: 90 days notice is required by either party. There are no pre-payment penalties. Cancellation of contract prior to the end of the initial term will require payment for all contracted services due to the end of the contract period or for 90 days whichever is longer.


About us - iGuide Medias staff combines years of on-line and off-line sales, marketing and software development to provide our customers with high quality and effective e-business solutions. iGuide Medias staff has been providing web site development, photography, virtual reality tours, multimedia and custom software solutions for many years. We also specialize in affordable multimedia solutions for small and medium sized businesses. Services - We are a full service e-business provider of web site and related multimedia services. We specialize in Internet marketing. Our premier product is custom web site design and development. A custom designed web site from iGuide Media helps you achieve your business goals and makes your marketing more effective. See samples at How to Contact IGuide Media-If you need to contact us for any reason you can reach us at:

iGuide Media 12027 Vermillion Way Riverview, FL 33569 Phone: (813) 298-0485 Fax: (813) 569-0778 E-Mail: URL: Brian Noon President Cell Phone: (813) 766-4635 EMail: