ANY PLACE ON A LINE OF THE METRO RAILWAY AT WHICH PASSENGER TRAFFIC IS DEALT WITH.

THE STATION BUILDING COMPRISES OF DIFFERENT LEVELS NAMELY:

GROUND, CONCOURSE, PLATFORM, MEZZANINE, BASEMENT, UNDERCROFT & COMMERCIAL FLOOR

IMPORTANT INSTALLATION AND LOCATIONS WHICH ARE AVAILABLE ON DIFFERENT LEVELS OF A STATION AND THEIR IMPORTANCE:

MAIN ENTRANCES, PARKING LOTS, TOWER LIGHT, KIOSKS, LANDING OF LIFT/ ESCALATOR,ESCLATOR MACHINE ROOM, STARTING OF STAIRCASES, LANDING OF EMERGENCY EXITS, SULABH TOILETS, SHUTTERS/ GATES ON MAIN ENTRANCES, DOME FOR LIGHT, UNDERGROUND WATER TANK, ASS/RSS ROOM, PUMP ROOM, FIRE HYDRANT, SIGNAGES & VENTILATION SHAFTS.

IT IS DIVIDED IN TWO PARTS i.e. PAID & UNPAID.

UNPAID CONCOURSE:
LANDING OF STAIRCASES, ESCALATORS, LIFTS, MAP OF LIFT, TOM, CCC, KIOSKS / SHOPS, LIGHTS, FANS, SPEAKERS, LDB, SIGNAGES, CCTV, ANALOG CLOCK, SECURITY ROOM, CAMERAS, ADVERTISEMENT PANELS, FIRE HYDRANTS etc.

PAID CONCOURSE:
MAINLY DIVIDED IN TWO PARTS i.e. PASSENGER AREA & NON-PASSENGER AREA.
PASSENGER AREA: AFC GATES, PIDS,
ANALOG CLOCK, SIGNAGES, LANDING OF STAIRCASES, ESCALATORS, LIFTS, KIOSKS, LDB, SPEAKERS, FIRE EXTINGUISHER, HOUSEKEEPING ROOM, ADVERTISEMENT PANELS etc.

NON-PASSENGER AREA:
DIFFERENT EQUIPMENT ROOMS i.e. SCR, SER, TER, UPS ROOM, ASS ROOM, STAFF TOILETS, EMERGENCY EXITS, STORE, STAFF ROOM, REVENUE ROOM, FIRE EXTINGUISHER,

ISLAND OR UP & DOWN PLATFORM, DIGITAL CLOCKS, PIDS, PLATFORM SUPERVISOR BOOTH, FIRE HYDRANT/ SPRINKLERS, SIGNAGES, ESCALATOR MACHINE ROOM, LIFT MAP, SEATS FOR OLD & SICK PERSONS, STAIRCASES, EMERGENCY EXIT, ESP, ETS, OHE/OCS (OVERHEAD CATENARY SYSTEM), TRACK, NORMAL STOPPING MARKS, TRUSS FRAME, TRACK ACCESS GATES, OVERHEAD WATER TANKS, SIGNALS, ADVERTISEMENT PANELS, TVF, SHAFT DOORS, LIGHTS, BEAKONS, DLR etc.

IN SOME OF THE STATIONS THIS LEVEL IS BUILT AND NAMED. EQUIPMENTS ACCORDING TO THE NECESSITY & SPACE ARE PLACED IN THIS LEVEL.

IN SOME OF THE ELEVATED STATIONS PROVIDED TO HOUSE EQUIPMENT ROOM SUCH AS PUMP ROOM AND ASS ROOM ACCORDING TO SPACE.

THIS LEVEL IS PRESENT IN UNDERGROUND SECTION BELOW PLATFORM LEVEL, MAINALY PROVIDED TO ACCOMMODATE ENVIRONMENTAL CONTROL SYSTEM, SUMP ROOM, PUMP ROOM etc. DUE TO SHORTAGE OF SPACE

AVAILABLE IN SOME OF THE COMMERCIALLY IMPORTANT STATIONS, SPECIALLY BUILT FOR PROPERTY DEVELOPMENT PURPOSE ABOVE THE STATION BUILDING ON TOP FLOOR.

FOLLOWING IMPORTANT EQUIPMENTS ARE AVAILABLE AT THE STATION ON DIFFERENT LEVELS OF STATION BUILDING IN DIFFERENT EQUIPMENT ROOMS: -

GROUND LEVEL:
LIFT, ESCALATORS, ESCALATOR MACHINE ROOM, FIRE HYDRANTS, PUMP ROOM, IMPORTANT ELECTRICAL INSTALLATION IN ASS/RSS ROOM FOR AUXILIARY/TRACTION SUPPLY TO METRO SYSTEM, STREET LIGHTS & HIGH MAST LIGHT

CONCOURSE:
MAP OF LIFT, ANALOG CLOCK, TOM, AFC GATES, ELECTRIC LIGHTING, LDB, PORTABLE FIRE EXTINGUISHERS, CCC, CCTV CAMERAS, FIRE SUPRESSION SYSTEM, DIFFERENT HOUSEKEEPING MACHINES, DIFFERENT PANEL & WORKSTATION IN SCR, SIGNALLING EQUIPMENTS, UPS, ASS EQUIPMENTS, PIDS, SPEAKERS, SIGNAGES, STRIP BARRIERS, LIFTS, ESCALATORS,AC IN DIFFERENT ROOMS, EXHAUST FANS, TOILETRY etc.

STATION CONTROL ROOM

LATS/CCIP/VDU, PA/PIDS WORK STATION, BMS WORK STATION, FIRE PANEL, AFC COMPUTER, PC, LIFT & ESCALATOR WORK STATION & DISPLAY PANEL, LIGHT CONTROL PANEL, PORTABLE FIRE EXTINGUISHER,EKT BOX, REPEATER ESP, FIRSTAID BOX, PTD, AFC DISTRIBUTION PANEL, EMERGENCY ANNOUNCEMENT SYSTEM WITH FIRE PANEL, TRICOLOUR TORCH, HAND SIGNAL FLAGS, PICK-UP ROD, H.V.VEST, WHEEL CHAIR, STRETCHER, MEGA PHONE, RAIN-COAT, GUM BOOT, PAD LOCKS, CLAMP, POINT OPERATION ROD/CRANK HANDLE etc.

PLATFORM
ESCALATOR MACHINE ROOM, LIFT MAP, ESP, ETS, FIRE HYDRANT/ SPRINKLERS, PIDS, SPEAKERS, CCTV, CAMERAS, PLATFORM SUPERVISOR BOOTH, OHE/OCS, SIGNALS, BEAKONS, DLR, JUNCTION BOXES, CABLES, LIGHTING ARRANGEMENT, DIGITAL CLOCK,

WHAT IS EVACUATION?
DURING EMERGENCY SITUTATIONS ARISING DUE TO FIRE, BOMB THREAT, EXPLOSION, ACCIDENT OR NATURAL CALAMITIES IT IS A PROCESS TO SAFE GUARD THE LIFE BY TAKING PEOPLE AWAY FROM DANGER ZONE, SAFELY AND CORDEN OFF THE DANGER ZONE TO AVOID FURTHER INJURY OR FATALAITY.

PURPOSE OF EVACUATION
1. TO SAVE LIFE OF PEOPLE BY TAKING THEM AWAY FROM THE SITE. 2. TO EXPEDITE THE ASSISTANCE WITHOUT OUTSIDE OBSTRUCTION. 3. TO MAKE ARRANGEMENTS FOR OUTSIDE AGENCIES WHICH ARE COMING FOR RESCUE OPERATIONS & KEEP THE WAY CLEAR SO THAT THESE AGENCIES REACH SITE WITHOUT WASTING TIME.

IN WHAT CIRCUMSTANCES EVACUATION WILL BE REQUIRED ?

FIRE, ACCIDENT, WIDESPREAD VIOLENCE, BOMB THREAT, EXPLOSION, CHEMICAL GAS EMISSION, NATURAL CALAMITIES, DISRUPTION IN TRAIN SERVICES, PROLONGED POWER FAILURE OR ANY OTHER SITUATION WHEN TRAIN SERVICES ARE REQUIRED TO BE STOPPED.

WHO WILL ORDER THE EVACUATION?

THE DECISION TO EVACUATE THE STATION IS RELAYED BY OCM/CHIEF CONTROLLER FROM OCC AFTER CONSULTING WITH GM (O). HOWEVER IN EXTREME EMERGENCY STATION CONTROLLER /STATION MANAGER WILL EVACUATE THE STATION CONSULTING SECURITY AGENCIES TO SAVE THE LIFE OF PASSENGERS.

ESSENTIAL EQUIPMENTS REQUIRED DURING EVACUATION:

P.A. SYSTEM, MEGA PHONE, PIDS, QUEUE MANAGERS,TORCH, ASSEMBLY POINT.(AT ALL THE STATIONS THIS
POINT IS IN FRONT OF STATION CONTROL ROOM. ALL STAFF IS REQUIRED TO ASSEMBLE AT THIS POINT TO GET PROPER GUIDELINES AND KNOW ABOUT THE EVACUATION PATH.)

RESPONSIBILITIES
STATION CONTROLLER: 1. TO ENSURE SAFETY OF PASSENGERS, STAFF & OTHER STAFF.
2. TO MINIMISE PANIC AMONG STAFF & PASSENGERS BY PROVIDING ALL POSSIBLE HELP. 3. TO CLEAR ALL PERSONS FROM THE STATION IN SHORTEST PRACTICABLE TIME. 4. TO DECIDE THE EVACUATION ROUTE ACCORDING TO THE SITUATION AND INTIMATE OCC. 5. TO CLOSE THE STATION AND REMAIN ON DUTY OUT SIDE THE STATION. 6. IF REQUIRED PUT ALL AFC GATES IN EMERGENCY MODE

TRAFFIC CONTROLLER:
1. TO ASSIST CLEARANCE OF PASSENGER FROM PLATFORM. 2. TO PREVENT PASSENGER ALIGHTING AT THE STATION. 3. TO INFORM FIRE BRIGADE, MEDICAL SERVICES & ALL OFFICERS ABOUT THE SITUATION. 4. TO INFORM ALL STATIONS ABOUT THE CLOSURE OF THE STATION AND EXPECTED TIME OF RESTORATION, IF POSSIBLE. 5. INFORM ALL TRAIN OPERATOR ABOUT THE CLOSURE OF STATION AND INSTRUCT THE PASSENGERS NOT TO ALIGHT AT THE STATION CONCERNED.

SECURITY STAFF:
1. WILL CO-OPERATE WITH STATION CONTROLLER AND GIVE ALL POSSIBLE ASSISTANCE TO EVACUATE THE STATION. 2. CLOSE THE ENTRANCES WHEN ALL PERSONS LEFT THE STATION AND REMAIN ON DUTY AT GATE. 3. ASSIST TO MAINTAIN LAW & ORDER . 4. GUIDE OUTSIDE AGENCIES TO SITE PROMPTLY ON ARRIVAL.

BOOKING STAFF:

WILL CO-OPERATE WITH STATION CONTROLLER AND GIVE ALL POSSIBLE ASSISTANCE TO EVACUATE THE STATION.

PLANNING
TO EFFECTIVELY DEAL WITH THE EMERGENCY SITUATIONS PLANNING AT INDIVIDUAL STATION LEVEL IS REQUIRED TO BE KEPT READY. IN ORDER TO MAKE THE EVACUATION FOOL PROOF FOLLOWING ASPECTS MUST BE LOOKED INTO BEFORE FINALISING THE EVACUATION PLAN:1. STUDY OF STATION LAY OUT. 2. DESIGNATED ASSEMBLY POINT. 3. LANDING OF EMERGENCY EXIT TO BE CHECKED 4. ALTERNATE ROUTES DEPENDING UPON THE SITUATION & LOCATION OF THE CAUSE FOR EVACUATION. 5. IDENTIFY TRIGGRING POINT ENROUTE. 6. AVAILABILITY OF ESSENTIAL EQUIPMENTS. 7. TOTAL STAFF INVOLVED IN ASSISTANCE.

EVACUATION PROCESS
1. SUMMON ALL ON DUTY STAFF AT ASSEMBLY POINT BY ANNOUNCING ON PA SYSTEM & STOP BOOKING OF TICKETS IMMEDIATELY. 2. BRIEF THE STAFF ABOUT THE SITUATION AND EVACUATION ROUTE. 3. DESIGNATE DIFFERENT TASKS TO STAFF AND ASK THEM TO FOLLOW INSTRUCTIONS STRICTLY. 4. DEPUTE STAFF AT TRIGGERING POINT TO GUIDE PASSENGERS SAFELY. 5. SEND THE STAFF WITH MEGA PHONE TO ANNOUNCE INSTRUCTIONS. 6. REGULAR ANNOUNCEMENT THROUGH PA SYSTEM ABOUT EVACUATION. 7. IF POSSIBLE, PLACE QUEUE MANAGERS FOR GUIDANCE TO REACH THE EMERGENCY EXIT. 8. DURING NIGHT ARRANGE PROPER LIGHTING. 9. DEPUTE ONE STAFF AT THE LANDING OF EMERGENCY GATE TO GUIDE PASSENGER SAFELY AT GROUND LEVEL. 10. VERIFY ALL PERSONS LEFT THE STATION ALONG WITH SECURITY STAFF. 11. INFORM COMPLETION OF EVACUATION TO OCC. 12. LOCK SCR AND COME OUT OF THE STATION WITH SECURITY STAFF. 13. REMAIN OUT SIDE THE DESIGNATED GATE FOR EMERGENCY SERVICES. 14. RENDER ALL POSSIBLE HELP TO EMERGENCY SERVICES WITH SECURITY. 15. ON CERTIFICATION FROM SECURITY STAFF INFORM OCC AND IF PERMITTED OPEN THE STATION FOR NORMAL SERVICES.