Beruflich Dokumente
Kultur Dokumente
Benefits
To direct resources to satisfy customer To promote early identification of required changes To avoid late changes To promote a quality product on time at the lowest price
Stages
Organize the team Define the scope Team to Team Training Customer and supplier involvement Simultaneous engineering Control plans Concern resolution Product quality timing plan Plans relative to the timing chart
Voice of Customer
Business Plan/Marketing Strategy
Product/Process Assumptions
Product reliability Studies