Connecting payment terminals

2N EasyRoute

SUCCESS STORY
Customer
Jednota, consumer cooperative in Milevsko, region Psek

About our customer

Jednota, consumer cooperative, is a Czech retail organisation with a long tradition. In its 35 shops in the Psek region it offers a wide range of foodstuffs and household consumables. You may also know it under the name of its own chains Tip, Tuty and Kaenka.

Country
Czech Republic

Industry
Food supply chain

Initial situation

What led Jednota to change?

A toughening of competitive conditions forced managers at Jednota to re-evaluate a whole range of factors that influence the effectiveness of the individual shops. In this context optimisation of telecommunications costs could not be ignored. Fixed lines were replaced by mobile phones on the O2 network, which raised the problem of how to connect the payment terminals. Although the supplier of payment terminals provided equipment with a GPRS module, and SIM cards on the O2 data tariff were inserted, testing showed the payment terminals failed to function due to low reception sensitivity of GPRS modems. Apart from a few exceptions where a full strength GPRS signal was measured, the fault was evident in almost all the shops. The problem seemed unsolvable because the GPRS terminal did not permit connection of an external antenna.

Solution
2N EasyRoute

Benefits
Connection for the payment terminals Connection for the analogue phones Cost savings

www.2n.cz

SHOP
UMTS
GSM
2N EasyRoute

PSTN

Analogue phone

Payment terminal

The Solution Why did the customer select 2N EasyRoute?

After a detailed study of the problem we proposed a new method of connecting the payment terminals using 2N EasyRoute. After connecting a payment terminal to our solution it immediately started to communicate with the centre over VPN. This connection was confirmed to be without fault for the entire period of testing using various payment cards and charge coupons. 2N EasyRoute proved able to solve the problem with connection of both the payment terminal and fixed phone lines. In addition, the customer also appreciated the savings in its monthly phone bill in the form of cancelling fixed lines and the introduction of a single monthly fee.

Results and Benefits What changed?

In simple terms functionality and effectiveness. The customer gained a single combined solution for the reliable connection of payment terminals, and also maintained the original phones in its shops. One SIM card and one fee ensure both voice and data communication for each shop, which has significantly reduced the costs of the individual shops.

Response of the participating parties

Telefnica O2 Czech Republic, a.s.
The solution proposed for testing was connection of the payment terminal through an Ethernet interface to 2N EasyRoute. The signal strength was significantly better with the use of an external antenna thanks to which a stable data connection was established.

Ing. Pavel lek, specialist for customers' solutions, Telefnica O2 Czech Republic, a.s.:
2N EasyRoute fully proved itself in the basic version, even without an external AGI antenna, which can be connected via the 2N EasyRoute SMA connector.

Robert Zrzaveck, account manager, Telefnica O2 Czech Republic, a.s.:

2N EasyRoute was for Jednota a surprisingly simple method to solve the problem that was complicating the day-to-day running of the shops. It also proved able to reduce telecommunications costs. Jednota now has better conditions for providing services to its customers, and the greater efficiency has given Jednota a competitive advantage.

2N TELEKOMUNIKACE a.s.
Modansk 621, 143 01 Prague 4 Czech Republic www.2n.cz For more information please call + 420 261 301 500 or email us at sales@2n.cz.