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stakehold er aud it
w ho are they? how d o they view the b usiness? w hat d o they think of the w ay the w e com m unicate?
Priorities:
Measures of Success:
1% reduction in electricity
consumption Corporate Confidence Index: - Communicates well with investment community (target 4.8; stretch 5;) - Good information disclosure (target 4.6; stretch 4.8) - Informative management analysis of results (target 4.6; stretch 4.8) Good access to management (target 4.2; stretch 4.4) - Good exposure to operations (target 4.4; stretch 4.6) Internal customer survey target = 89% stretch = 91% Employee Climate survey results target = 74% stretch = 76% Cost reduction target = 3% stretch = 5%
enab les integ rated stakehold er m anag em ent and com m unication
o rg anisational rad ar avoid s d up lication
centre o f excellence m o d el
Corporate Affairs Managers sit on brand/functional leadership teams and report to GGM Corporate Affairs Corporate Affairs Officers rotate through functional areas every six months
p eop le p lan
succession second m ent