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Summary
10+ years of experience in Telecom & ISP industries for Voice, Data and Internet Services. Currently Managing Business Development Team for Enterprise and Corporate Services: IPLC & DPLC FIBER Long Haul/Microwave MPLS/IP MPLS WIMAX P2P & P2MP DATACENTER VSAT Cloud Services Unified Communication Services
Core Responsibilities are: Developing Business Plan and Case Development Developing Corporate Business Strategy Potential Market Identification Pricing, Billing & Invoicing Budgeting
Specialties
Corporate Strategy & BD - Business Development Business Analysis and Planning Revenue Assurance and Fraud Management -Telecom Industry Quality Assurance and Audits Budgeting and Planning Process Standardization and Automation Customer Services: Inbound, Outbound and Support Centers System Analysis and Development
Experience
Manager Corporate Strategy & BD - Business Development at Pakistan Mobile Communications Ltd November 2008 - Present (3 year and 6 months)
Developing Business Plan and Case Development Developing Corporate Business Strategy Potential Market Identification Pricing, Billing & Invoicing Budgeting Project Management
Deputy Manager Business Analysis and Quality Assurance at Pakistan Mobile Communications Ltd
Revenue Assurance and Fraud Management Business Analysis and Churn Management Budgeting and Planning - CS Division Quality Assurance and Internal Audits Process Standardization and Automation Training and Development (MS Dynamics, SIEBLE)
Customer Services: Call Center - Inbound, Outbound and Support Center Capacity Planning Capacity Planning Optimization Management Reporting
Plan and Deploy Value Added Services VAS Network Planning and Optimization
Education
University of South Asia Master of Business Administration (MBA), Marketing, 2012 - 2014 Vancouver University, Canada BCS, Software Engineering, 2000 - 2004 Grade: 3.14/4.0
Interests
Research and Development