Sie sind auf Seite 1von 140

System Storage DS3300 Storage Subsystem

Installation, User’s, and Maintenance Guide

System Storage DS3300 Storage Subsystem

Installation, User’s, and Maintenance Guide

Note: Before using this information and the product it supports, read the general information in Appendix C, “Notices,” on page 111 and see the Warranty Information document that comes with the storage subsystem.

Fourth Edition (October 2009)

© Copyright International Business Machines Corporation 2007, 2009. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents Figures . . . . . . . . . . . . .

Contents

Figures

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

vii

Tables .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

ix

Safety .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

xi

Chapter 1. Introduction .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.1

Overview

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.1

Notices and statements in this document .

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.3

Features and operating specifications .

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.4

Models and optional devices

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.5

Operating-system support

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.5

. Best practices guidelines.

Product updates

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.5

.6

Storage subsystem components .

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.7

Disk drives and bezels

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.7

Controllers .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.9

Power supply and fans .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

10

Battery units .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

11

Software and hardware compatibility and upgrades

 

.

.

.

.

.

.

.

.

.

.

.

11

Software and firmware support code upgrades .

.

.

.

.

.

.

.

.

.

.

.

12

Determining firmware levels .

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

12

Specifications

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

13

Area requirements

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

13

Dimensions .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

13

Weight .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

13

Temperature and humidity .

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

14

Electrical requirements .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

14

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

14

Site wiring and power AC power recovery

. Power cords and receptacles.

.

.

.

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

15

15

Heat output, airflow, and cooling

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

15

Chapter 2. Installing the storage subsystem

 

17

Inventory checklist

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

17

Installation overview .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

18

Handling static-sensitive devices

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

19

Preparing for installation

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

20

Required tools and hardware.

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

20

Preparing the site .

. Installing the DS3300 in a rack cabinet .

.

.

.

.

.

.

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

21

21

Chapter 3. Cabling the storage subsystem

 

23

iSCSI controller connectors

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

23

Enclosure ID settings

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

23

. Working with SAS cables .

Ethernet cables.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

24

24

Connecting storage expansion enclosures to the DS3300 .

 

.

.

.

.

.

.

.

.

25

Redundant drive channel pair

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

26

Overview of steps to connect storage expansion enclosures to a storage

.

subsystem.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

 

.

.

27

. DS3300 storage subsystem drive cabling topologies .

 

.

.

.

.

.

.

.

.

.

27

One single-controller DS3300 and one or more storage expansion

enclosures.

. One dual-controller DS3300 and one storage expansion enclosure .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

28

29

One dual-controller DS3300 and two storage expansion enclosures

One dual-controller DS3300 and three storage expansion enclosures .

.

.

.

.

29

30

Adding a storage expansion enclosure to a dual-controller configuration that

 

is running .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

30

Upgrading a single-controller to a dual-controller when there is no attached

EXP3000 enclosure

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

32

Upgrading a single-controller to a dual-controller when there is one or more

EXP3000 enclosures attached to the storage subsystem.

.

.

.

.

.

.

.

.

32

Connecting secondary interface cables .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

32

Configuring the storage subsystem

. Storage subsystem management methods .

.

.

.

.

. Host-agent (in-band) management method.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

34

34

35

Direct (out-of-band) management method .

.

.

35

Installing the storage subsystem configuration

.

Connecting hosts to the DS3300

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

36

36

DS3300 single-controller connections

.

.

37

DS3300 dual-controller configurations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

40

Cabling the DS3300 power supplies .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

41

Chapter 4. Operating the storage subsystem

43

Performing the DS3000 Health Check process .

.

Hardware inspection

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

43

44

Turning on the storage subsystem .

.

.

44

Installing the DS3000 Storage Manager Client

.

.

.

.

.

.

.

.

.

.

.

.

.

46

Monitoring status through software

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

47

. Troubleshooting the storage subsystem .

Firmware updates .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

48

48

Checking the LEDs

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

49

Power-supply LEDs .

.

.

50

Front LEDs .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

51

Controller LEDs

Turning off the storage subsystem . Performing an emergency shutdown .

.

.

.

.

.

.

52

54

56

Restoring power after an unexpected shutdown .

.

.

.

.

.

.

.

.

.

.

.

56

Recovering from an overheated power supply

.

.

.

.

.

.

.

.

.

.

.

.

.

57

Cache memory and cache battery .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

59

. Controller cache battery

Cache memory

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

59

60

Controller battery age timer

.

.

61

Chapter 5. Replacing components .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

63

Service action allowed LED

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

63

Removing a controller

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

63

Installing a controller .

.

.

64

Replacing a controller

.

.

66

Working with hot-swap hard disk drives .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

69

Removing a hard disk drive

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

70

Installing a hard disk drive.

.

.

71

Replacing a hot-swap hard disk drive

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

72

Replacing multiple drives .

. Replacing all drives at the same time

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

74

75

Replacing the drives one at a time.

.

.

77

Replacing a power supply

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

79

Replacing a battery

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

84

Replacing the memory cache DIMM .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

86

Removing the DIMM .

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

86

Installing the DIMM

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

88

Replacing the

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

90

Removing the bezels.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

90

Installing the bezels .

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

90

Replacing the release tab on a controller or power supply .

.

.

.

.

.

.

.

.

91

Replacing a drive compatibility key

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

92

Chapter 6. Solving problems

 

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

95

Chapter 7. Parts listing, DS3300 storage subsystem

101

Replaceable components

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

101

Power cords

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

102

Appendix A. Records

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.