You are on page 1of 25

1

Qantas
IATA ICAO Callsign

QF Founded
Hubs

QFA
1920

Qantas
Kingsford Smith Int'l Airport Melbourne Airport Singapore Changi Airport

Perth Airport Brisbane Airport Adelaide International Focus cities / secondary hubs Airport Hong Kong International Airport Member lounge Alliance Qantas Club oneworld

Fleet size Destinations Parent company Headquarters Key people

215 180 Qantas Airways Limited Sydney, New South Wales, Australia Geoff Dixon (CEO)
Margaret Jackson (Chairman)

Website: http://www.qantas.com.au Qantas (pronounced [kwnts]) is the name and call sign of the world's third oldest continuously running independent airline behind KLM Royal Dutch Airlines and Avianca. Qantas is an acronym for "Queensland and Northern Territory Aerial Service." The company is now based in Sydney, New South

2 Wales and it is Australia's largest airline. It is traded on the Australian Stock Exchange as ASX: QAN. Fascinate

Contents index 1. History 2. small beginning 3. Some more history 4. 2005 News 5. 2006 News 6. Current Operations 7. Incidents and accidents 8. Subsidiary comp. 9. Fleet in fleet 10. Other facts of interest 11.Kangro symbol 12.Qantas uniform 13.Case study rex hunter incidence 14.summary 15. Question and answer.

History past Qantas was founded in Queensland on 16 November 1920 as Queensland and Northern Territorial Aerial Service Limited. It operated air mail services subsidised by the Australian government, linking railheads in western Queensland. In 1934, QANTAS Limited and Britain's Imperial Airways (the forerunner of British Airways) formed a new company, Qantas Empire Airways Limited. Each partner held 49%, with two per cent in the hands of an independent arbitrator. Qantas Empire Airways commenced services between Brisbane and Singapore using de Havilland DH-86 Commonwealth Airliners. Imperial Airways operated the rest of the service through to London. In 1938, this operation
2

was replaced by a flying boat service using Shorts S.23 Empire Flying Boats. The Sydney to Southampton service took nine days, with passengers staying in hotels overnight. Most of the QEA fleet was taken over by the Australian government for war service between 1939 and 1945, and most of these aircraft were lost in action. QEA operated a non-stop flying boat service between Perth and Ceylon (now Sri Lanka) in 1943-44. The flights operated in complete radio silence and took more than twenty-four hours.

Qantas Boeing 747-400 After World War II, QANTAS Limited was in dire financial straits and was taken over by the Australian Labor government led by Prime Minister Ben Chifley. The government also purchased the BOAC (formerly Imperial Airways) share of Qantas Empire Airways and incorporated both into Qantas Empire Airways Limited. QEA Limited remained an unlisted public company with the government holding 100 % of the shares. In 1967, the name was changed to Qantas Airways Limited. Subsequent governments maintained this arrangement. Immediately after World War II, Qantas began operating Avro Lancastrian aircraft between Sydney and London in cooperation with British Overseas Airways Corporation (BOAC). In 1948, the airline took delivery of Lockheed L.049 Constellations. The network was expanded across the Pacific in 1954 when Qantas took over the operations of British Commonwealth Pacific Airlines (BCPA). By the 1960s, Qantas was operating round-the-world services from Australia to London via Asia and the Middle East and via the USA and Mexico. Many of these routes were dropped in the 1970s following the airline slump after wide-body aircraft were introduced. Qantas was privatised in 1995 by Prime Minister Paul Keating's Labor government.
3

.PRESENT In 1990, Qantas established Australia Asia Airlines to operate services to Taiwan. Several Boeing 747SP and 767 aircraft were transferred from Qantas service. The airline ceased operations in 1996. Since the merger with Australian Airlines in 1993, Qantas has flown an extensive schedule between all Australian capital cities, as well as many regional cities and towns. It also flies many international routes to and from Australia.

A Qantas Boeing 747-438 flies low over the roofs of Myrtle Avenue near Heathrow Airport In 1993, British Airways bought a 25 % share in Qantas for A$665m. In September 2004, British Airways disposed of its share in Qantas, expected to amount to A$1.1bn. British Airways' original 25% share had been diluted to 18.5% by the issue of more shares. By law, Qantas must be at least 51% Australian-owned, and the British Airways holding had brought foreign ownership to the maximum permissible level. Commentators believe the sale, and resultant greater Australian ownership, will free up hurdles for Qantas to expand into Asia Qantas owns the rights for entertainment from the Nine Network, TCN-9 & GTV-9 Qantas has a reputation for being an aggressive competitor in the Australian aviation market. Over the years, several domestic Australian airlines have gone out of business amid complaints of anti-competitive pricing by Qantas and exorbitant prices on new monopoly routes. After September 2001 and the collapse of Ansett Australia, Qantas held a nearmonopoly on the Australian domestic air travel market. The introduction of Virgin Blue, a cut-price competitor, has taken up the market share previously
4

held by Ansett. Qantas has responded by creating a new cut-price subsidiary airline Jetstar in the hopes that this move will "crowd out" the cut-price segment of the market, allowing Qantas to remain the super dominant player in the Australian domestic aviation market and one of the few profitable fullservice airlines in the world. Prior to Jetstar, Qantas had also developed a full-service all economy international carrier focused on the holiday and leisure market, which had taken on the formerly used Australian Airlines name. This airline ceased operating its own liveried aircraft in July 2006, the assets being absorbed back into the parent company. However, Australian Airlines continues to exist as a "wet lease" company, operating and crewing Qantas aircraft on Qantas routes. On 13 December 2004, the first flight of Jetstar Asia Airways took off from its Singapore hub to Hong Kong, marking Qantas' entry into the Asian cut-price market, and its intentions in battling key competitor Singapore Airlines on its home ground. Qantas is already the second-largest airline operating out of Singapore Changi Airport, while Singapore Airlines is the second-largest operator of international flights into and out of Australia. Qantas has aggressively stepped up the expansion of Jetstar, with the launch of international services (in addition to existing trans tasman and Jetstar Asia flights) to leisure destinations such as Indonesia, Vietnam, Japan and Hawaii in late 2006, beating rival Virgin Blue who for some time has been considering expanding its operations. On some routes Jetstar will supplement existing Qantas operations but most routes are new to the existing Qantas Group network, opening up new markets which Qantas could not profitably service previously under the mainline brand. Jetstar International will differ from the current domestic/trans tasman and Jetstar Asia operations, operating A330 aircraft (to be replaced with 787s once available) configured with both business (Starclass) and economy. Qantas has also expanded into the New Zealand domestic air travel market, firstly with a shareholding in Air New Zealand and then with a franchise takeover of Ansett New Zealand. It now wholly owns and operates JetConnect which operates New Zealand domestic services under the Qantas brand. In 2003, Qantas attempted and failed to obtain regulatory approval to purchase a larger (but still minority) stake in Air New Zealand. Subsequently Qantas stepped up competition on the trans-Tasman routes, recently introducing Jetstar to New Zealand.

Qantas inaugurated a service Sydney-Vancouver, in June 2006. It now operates 3 flights a week, using a Boeing 747-400 via San Francisco. Qantas is responsible for some of the most successful marketing campaigns in Australian history, with many advertising campaigns featuring renditions by children's choirs of Peter Allen's "I Still Call Australia Home," set to footage of breathtaking scenery. An earlier campaign, aimed at American television audiences, featured an Australian koala, who of all things detested Qantas Airlines for bringing tourists to destroy his quiet life (his key tagline: "I hate Qantas"). In 2005, the first visit of an Airbus A380 to Australia coincided with Qantas's 85th birthday. 2005 News

Qantas will receive 45 Boeing 787-8s beginning in 2009. On 14 December 2005 Qantas announced an order for 115 Boeing 787-8 and 7879 aircraft (45 firm orders, 20 options and 50 purchase rights). The aircraft will allow Qantas to replace their current 767-300 fleet, increase capacity and establish new routes. Jetstar, Qantas' low-cost subsidiary, will also operate 10 of the new aircraft on international routes. The first of the 787s are scheduled to be delivered to Jetstar in August 2008. In mid-2005 Qantas announced it would recommence services to Beijing, Seoul, San Francisco and Vancouver, and also that it would increase services to Shanghai and Johannesburg. On 30 November 2005 Qantas announced that services to New York (via Los Angeles) would go from 3 per week to 5 per week from 27 February 2006. There are also plans to increase services to India,

by making the current three times weekly service to Mumbai into a daily return flight. [edit] 2006 news Qantas used a small promotional animation on its website to officially announce it will offer in flight internet services on its fleet of A380s.[1] Qantas also announced that it would trial in-flight use of mobile phones on one of its Boeing 767 aircraft. This will allow customers to send emails and text messages on board, while also being able to make phone calls whilst in flight. [2] Qantas has also launched Online Check in (OLCI) for its domestic Australian flights. Customers are now able to log on to qantas.com 24 hours before their flight departs, select their seat and print a boarding pass, enabling them to bypass check-in at the terminal. On 28 September at 3am, Qantas flight QF302 was the last flight to depart from Don Muang Airport, about 10 minutes after the Kuwait Airways flight that had originally been scheduled to be last. [edit] Current Operations Qantas continues to be one of the world's leading large airlines. Its main international hubs are Sydney Kingsford-Smith airport and Melbourne International Airport, followed by Singapore Changi Airport. However, Qantas operates a significant amount of international flights into and out of Los Angeles International Airport, London Heathrow, Brisbane International Airport, Tokyo Narita Airport and Perth International Airport. Its domestic hubs are Sydney, Melbourne and Brisbane airports, but the company also has a strong presence in Perth, Adelaide, Cairns and Canberra Airports. Future!!!!! Fleet Developments To ensure Qantas maintains its reputation as one of the leading airlines in the world, we are continuing to invest in new aircraft, aircraft enhancements and infrastructure.
7

Airbus 380 Qantas have ordered 12 A380 aircraft with options for 10 more, with the first aircraft being delivered in 2007. The purchase of the A380 continues our multi-billion dollar program to provide the most up-to-date and efficient fleet.

Boeing 787 The Boeing 787 has been selected as the cornerstone of our domestic and international fleet renewal program. Under the new fleet plan, the Qantas Group will acquire up to 115 Boeing 787 aircraft. Boeing 737-800 We are continuing to build our fleet of modern 737-800s, so we can offer you a better product as well as delivering improvements to aircraft utilisation, reliability and on-time performance. Our 737-800 fleet has now increased to 33. The first of the 787s are scheduled to be delivered to Jetstar in August 2008. Bombardier Q400

Qantas will take delivery of seven new turboprop Bombardier Q400 aircraft during 2006. The new aircraft with a 72 seat configuration mark a new era in regional air travel, with improved passenger comfort, jet-like speed and lower operating costs. At a cost of A$200 million, it represents the largest single investment Qantas has made in its regional turboprop fleet.

Qantas also has taken options and purchase rights over an additional 10 aircraft to be exercised subject to favourable market conditions and continuing QantasLink efficiency and productivity gains.

Incidents n accidents

It is often claimed, most notably in the 1988 movie Rain Man, that Qantas has never had a fatal crash. Qantas is the only airline not to cut that scene from the movie before showing it to passengers. The company's official line is that it has never lost a "jet" aircraft. Prior to the jet era, Qantas had fatal crashes. One was on 16 July 1951, when De Havilland Drover VH-EBQ crashed in New Guinea after an engine failure, killing all seven passengers and crew. Other fatal accidents occurred in 1927, 1934, 1942, 1943 (2), and 1944. However, the incidents in the 1940s were due to World War II, when the Qantas aircraft were requisitioned by the military. On 24 August 1960, Qantas Super Constellation VH-EAC crashed on take off at Mauritius en route to the Cocos Islands. Take off was aborted before V1 after a power drop on the number 3 engine. The plane skidded off the runaway and the undercarriage collapsed. None of the 38 passengers and 12 crew were killed. [3] On 26 May 1971 Qantas received a call from a "Mr Brown" claiming that there was a bomb planted on a Hong Kong-bound jet and that he wanted $500,000 in unmarked $20 bills. He was treated seriously when he directed police to an airport locker where a functional bomb was found. Arrangements were made to pick up the money in front of the head office of the airline in the heart of the Sydney business district. After Qantas raced around to find two suitcases large enough to hold all the cash, they paid the money and it was safely collected, after which Mr Brown called again, advising the 'bomb on the plane' story was a hoax. The initial pursuit of the perpetrator was bungled by the New South Wales Police who, despite having been advised of the matter from the time of the first call, failed to establish adequate
9

10

surveillance of the pick up of the money. Directed not to use their radios (for fear of being "overheard") the police were unable to communicate adequately. (Sourced from "The Qantas Extortion Case" by Barry Young, Qantas Public Affairs Department. PRINTED & PUBLISHED BY QANTAS AIRWAYS LIMITED VICKERS AVENUE, MASCOT.) Tipped off by a still unidentified informer, the police eventually arrested an Englishman, Peter Macari (photo) [4], finding more than $138,000 hidden in an Annandale property. Convicted and sentenced to 15 years' jail, Macari served nine years before being deported to England. Over $224,000 has still not been found. The 1990 movie "Call Me Mr. Brown" directed by Scott Hicks (of "Shine" fame) relates to this incident. On the 4th of July 1997 apparently a second 'copycat' extortion attempt was thwarted early on thanks to the skills of police and Qantas security staff [5]

On 23 September 1999 Boeing 747-400 VH-OJH, carrying 407 passengers and crew, overran the runway by 220 metres while landing in a severe rainstorm at Bangkok. [6] The aircraft ended up in a golf course, and there were no fatalities. The Australian Transport Safety Bureau criticised numerous inadequacies in Qantas' operational and training processes. [7] Repairs to the nine-year-old aircraft were undertaken in Bangkok and China. The aircraft had suffered extensive damage to the landing gear, engines and the front fuselage. It was widely suggested at the time that it should have been written-off, and unsubstantiated rumours abounded that the cost of the repair was $A100 million. Qantas denied that pressure had been applied to insurers to avoid a hull-loss being recorded so that the airline's safety record would remain intact.

The following year 747-300 VH-EBW was damaged when its landing gear collapsed while taxiing at Rome. It also returned to service after repairs.

On 21 August 2005, an incident occurred involving Qantas Airbus A330-300 VH-QPE with 178 passengers and 13 crew aboard. The aircraft made an emergency landing at Kansai Airport in Osaka, Japan
10

11

after an indication of smoke in the cargo hold. The Osaka Control Tower reported seeing smoke on landing, so an emergency evacuation was declared as a precaution and emergency slides were deployed. Nine passengers were injured and hospitalised. Subsequent investigation found no sign of smoke or fire, and it is believed that the cargo fire sensors were faulty. The aircraft was only 15 months old at the time of the incident.

On 2 February 2006, a Qantas Boeing 767-300ER VH-OGH, carrying 155 passengers and 11 crew, and a United Airlines 747-400, carrying 99 passengers and 14 crew, were involved in a collision while on the runway at Melbourne Airport. The Qantas aircraft sustained damage to a horizontal stabiliser while the United aircraft damaged a wingtip. The Qantas 767 was parked at the holding point awaiting a take-off clearance when the United 747 taxied into it, causing the damage. United released a statement saying its flight 840 from Melbourne to Los Angeles via Sydney "reported a wingtip touch with a Qantas aircraft as it taxied". No passengers were injured in the incident. Qantas recently hired a new safety officer, Andrew Thrush. [8] On 29 May 2006, Qantas Boeing 747-438ER VH-OEE was taxiing to the gate at John F. Kennedy International Airport when it contacted a blast fence, damaging the starboard winglet. None of the 204 passengers were injured. The winglet had to be removed and replaced. [9][10]

On 14 August 2006, Qantas Boeing 747-4H6 VH-OED was taxiing at Los Angeles Airport when it was hit by a baggage cart, damaging an engine. None of the 288 passengers and 16 crew were injured

Other facts of interest

The first aircraft owned by Qantas was Avro 504K G-AUBG, purchased for 1425. Cruising speed was 105 kilometres per hour (65 mph), carrying 1 pilot and 2 passengers.

11

12

In the 1920s Qantas built a number of aircraft (De Havilland DH50s and a single DH9) under licence in its Longreach hangar. In 1928 a chartered Qantas aircraft conducted the inaugural flight of the Royal Flying Doctor Service of Australia, departing from Cloncurry. VH-EBB was the first Qantas Boeing 707 delivered to the airline in Sydney on 2 July 1959. Boeing 707 VH-EBA City of Canberra - has recently been purchased by the Qantas Foundation Memorial. Now registered VH-XBA it will return to Australia from London via the USA in November 2006.[18] Qantas Boeing 707s were nicknamed V jets from the latin vannus meaning fan. In 1979 Qantas was the only airline in the world to operate a fleet consisting entirely of Boeing 747's. Qantas has three planes painted in Australian Aboriginal art liveries: Wunala Dreaming (Boeing 747-438ER VH-OEJ), Nalanji Dreaming (Boeing 747-338 VH-EBU, currently in long term storage) and Yananyi Dreaming (Boeing 737-838 VH-VXB). All three carry striking, colourful liveries, designed by Australian Aborigines. British Airways used these designs on their tailfins as part of their 1997 "ethnic art" relaunch. Its first international destination was to the British colony of Singapore in 1935. Actor John Travolta personally owns and pilots an ex-Qantas Boeing 707 painted in the Qantas livery of the 1960s. He is also qualified for flying the Boeing 747-400 as a First Officer he commenced and completed his training with Qantas. Qantas recently re-introduced hot face towels for economy class on all long haul flights Qantas owns 49% of the Fiji based international carrier - Air Pacific, 50% of Australian Air Express & 50% of Star Track Express (with the other 50% of both companies owned by Australia Post) Qantas was recently voted 2nd best airline in the world in the 2006 World Airline Awards (with surveys conducted by Skytrax) behind British Airways [19] Qantas is the main and shirt sponsor of the "Qantas Wallabies", the Australian national Rugby Union team.
12

13

In 2002 Qantas was the single most profitable airline in the world

Subsidiary Companies In addition to the core business of transporting passengers and air freight, Qantas operates a number of subsidiaries including QantasLink and Jetstar and also has interests in associated businesses, including in flight catering, and holiday and travel operations.
Qantas Link Qantas Flight Catering Qantas Freight Express Freighters Australia Express Ground Handling Qantas Holidays Jetstar Qantas Defense Services

Qantas Link

QantasLink regional airlines are wholly owned subsidiaries of Qantas and operate around 1,850 flights each week to metropolitan and regional destinations across Australia. See the QantasLink section for more information. Qantas Flight Catering

Qantas Flight Catering Holdings (QFCH) is a wholly owned subsidiary that operates two catering businesses - Qantas Flight Catering Limited (QFCL) and Caterair Airport Services. QFCH has catering centres in five Australian ports - Sydney, Melbourne, Brisbane, Adelaide and Perth. Qantas has built a
13

14

state-of-the-art plant in Queensland to centralise meal production for the airline and to supply non-aviation markets. The facility is operated by a wholly owned Qantas subsidiary, Snap Fresh Pty Ltd. Qantas Freight

Qantas Freight is an integral part of Qantas' core business. Our specialised air

freight division markets three primary products - Cargo, Mail and Express Services - on all international sectors of Qantas flights. Domestic freight is marketed by Australian air Express Pty Ltd (AaE), a company Qantas owns jointly with Australia Post. Freight is carried primarily in the under-floor space of Qantas aircraft and additional capacity is provided on leased and joint venture freighter aircraft. Qantas have also recently added the acquisition of express road freight operator Star Track Express to the portfolio of domestic freight businesses in which Qantas is involved. Express Freighters Australia Qantas has formed a new wholly owned subsidiary domestic air freight business, called Express Freighters Australia, to support the growth of freight operations. Express Freighters Australia start operations in October 2006 with one aircraft and four pilots, increasing to four aircraft and up to 40 pilots by March 2007. Express Ground Handling

Express Ground Handling, a wholly owned subsidiary of Qantas Airways within

the Qantas Airports and Catering Group, provides comprehensive ground handling services to Jetstar and several regional airlines. Qantas Holidays

14

15 Qantas Holidays, a wholly owned subsidiary of Qantas Airways, is Australia's

premier travel wholesaler. For over 30 years, Qantas Holidays has been providing customers with holiday options throughout Australia and around the world. Qantas Holidays caters to more than one million customers a year, offering an extensive range of competitively priced holiday options that can be pieced together to suit individual needs. Holiday options cover the Qantas network, including partner airlines and codeshare services. Internationally, Qantas Holidays is represented in more than 100 locations around the world. In Australia, Qantas Holidays has reservations centres in Sydney, Melbourne, Brisbane and Perth, with sales representation in each state and territory. Qantas Holidays has a dedicated product team involved in contracting travel product and a dedicated team overseeing marketing and distribution. Jetstar

Jetstar is Australia's and Singapore's low fares airline for Australia and Asia-

Pacific. Jetstar started flying within Australia on 25 May 2004, and within Asia just over six months later. Jetstar is launching international long haul flights from Australia to Asia in November 2006. Jetstar's Australian operation is wholly owned by Qantas but is managed separately and operates independently, with the Australian headquarters in Melbourne. Jetstar's intra Asian operation is a Singapore-based partnership between Qantas (49%), local businessmen Tony Chew (22%) and FF Wong (10%) and Temasek Holdings (19%) with the hub based in Singapore. The airline's colours of orange, silver and black were chosen for their bold, modern feel and its livery is based on the Southern Cross. The orange star in the logo represents the smallest star of the Cross, Epsilon Crucis, the only five point star in the Southern Cross as it is represented on the Australian flag.

15

16

Qantas Defence Services


Qantas Defence Services provides aviation maintenance services and

support to the Australian Defence Force, including the Australian Government's Special Purpose Aircraft fleet, the RAAF's Hercules fleet and the ADF's fighter and helicopter fleets [edit] Controversies [edit] Airline IncidentRex James Hunt (b. March 7, 1949), is a controversial Australian television and radio personality featured on his own fishing and wildlife programme on the Seven Network. He is also a former Australian rules football player and commentator and police officer. Hunt also owns a restaurant, D'lish Fish, located in Port Melbourne, opposite Melbourne's Station Pier and lives in a multi-million dollar mansion incorporating a putt-putt course in suburban Beaumaris, Victoria. In May 2004, Hunt made a curious attempt to make a statement about airline security, which has been markedly increased in Australia after terrorist threats. Hunt was agitated at having to remove his pants and footwear after setting off a metal detector. He then took ten metal forks from the Qantas Club, and took them on board a Qantas flight from Adelaide headed for Melbourne in an attempt to prove that airport security was flawed. A concerned passenger, who did not recognize Hunt allerted the flight crew and he was detained and questioned upon arrival in Melbourne, where he was questioned for approximatley 30 minutes and let go without any charges filed against him.

Between 2002 and early 2004, the "Cash for comment" investigation was conducted. Jones had been accused of contracting to have personal commercial support in exchange for favourable "unscripted" comments, principally for Telstra and QANTAS, during his radio show. The independent Australian Broadcasting Corporation TV show, Media Watch, was heavily involved in exposing these practices. The Australian Broadcasting Authority finally decided that disclosure had to be made, hence the "Commercial Agreement

16

17

Register" at the Jones portion of his station's web site. (Jones was investigated along with John Laws from 2UE.) The Kangaroo Symbol The original Kangaroo symbol appearing on Qantas aircraft was adapted from the Australian one penny coin. This design was used subsequently by TAA (later Australian Airlines) as part of its emblem and now features as the centrepiece of the roundel adopted by the Royal Australian Air Force in 1956. It later became part of the insignia of all Australia's Armed Services. The kangaroo was painted beneath the cockpit of Qantas' first Liberator aircraft G-AGKT during its conversion at Brisbane's Archerfield airport in October 1944, following Qantas' decision to name its Indian Ocean passage the Kangaroo Service. The symbol featured on all later aircraft. The winged kangaroo symbol was created by Sydney designer Gert Sellheim, and first appeared in January 1947 to coincide with Qantas' introduction of Lockheed L749 Constellations. These aircraft began operating on the UK service in December 1947. They were the first Qantas aircraft to carry the Flying Kangaroo and the first to operate right through to London with Qantas crews. The Flying Kangaroo was later placed in a circle. In June 1984 Qantas unveiled a new logo conceived by Tony Lunn of the Lunn Design Group, Sydney. The Flying Kangaroo lost its wings once again and was refined to a more slender, stylised presentation. It is the key element in the livery for the airline's fleet and identifies Qantas throughout the world. A logo created for the airline's 75th anniversary year was added to all Qantas jet aircraft in 1995. Designed by Ken Cato, it brings together the Flying Kangaroo symbol and the

17

18

words '75 years' to mark Qantas' contribution to civil aviation.

Qantas Uniforms

Expressions of interest were requested from some of Australia's leading designers to provide a new look for our domestic and international cabin crew and ground staff.

18

19

The design brief was to provide a modern, attractive and functional uniform, suitable for a premium airline operating in both domestic and international arenas. After an intensive selection process, Australian fashion designer Peter Morrissey was chosen to design the new uniforms. Morrissey's interpretation of the design brief most impressed the selection panel. Morrissey said he was honoured to have his fashion brand chosen by Qantas and that his uniforms would reflect the airline's modern attitude with a distinctive Australian edge. The striking design projects the 'Spirit of Australia'. The style is fresh and contemporary with colours that reflect the shades of our natural landscape. The uniforms feature:

Distinctive, new 'Wirriyarra' textile designs by John and Ros Moriarty from Balarinji Design Studio. Balarinji is the company behind our distinctive Aboriginal painted aircraft. Australian wool suits in black (flight attendants) and charcoal (ground staff) have been combined with the Wirriyarra design in three colours - Rock (for Qantas flight attendants), Ochre (for QantasLink flight attendants) and Opal (for airport and ground staff). Practical design features including pre-tied scarves, pen pockets, fixed-position badges, new platinum wings, tie and scarf pins, and wallets have been created, along with belts, shoes and even a range of cabin crew luggage in mock crocodile.

19

20

Modern stretch fabrics with six mix-and-match options to suit different work Development of the Qantas Uniform

Over the years there has been many changes to the Qantas uniform.

CASE STUDY Rex James Hunt (b. March 7, 1949), is a controversial Australian television and radio personality featured on his own fishing and wildlife programme on the Seven Network. He is also a former Australian rules football player and commentator and police officer.
Hunt also owns a restaurant, D'lish Fish, located in Port Melbourne, opposite Melbourne's Station Pier and lives in a multi-million dollar mansion incorporating a miniature golf course in suburban Beaumaris, Victoria.

Mr. rex hunt in a curious attempt to show that the security was flawed took up 10 metal folks from Qantas club lounge and boarded the flight without even being noticed. One of the passengers who didnt identify complained the case to the flight stewardess and necessary action was taken although he was left without any problems from the investigation team he made his point clear that the security was flawed FLEET OVERVIEW

Current Aircraft Type

Futur e

Historic

In Store On To Store Scrappe Writte Unknow servic d Order other d d n Off n e operato Tota r l 4 4

Airbus A300 Airbus A330 14

14

20

21

Airbus A380 Boeing 737 Boeing 747 Boeing 767 Total 51 35 24 124 0

23 23 17 6 2 8 1 0 0 1

78 65 43 210

10

67

Qantas Through the Years Year Key Events

1920

Queensland and Northern Territory Aerial Services Ltd is formed on 16 November with headquarters in Winton, Queensland.

1921

Headquarters move to Longreach, Queensland.

1922

The first scheduled Qantas mail and passenger flight operates from Charleville to Cloncurry, Queensland.

1924

S M Bruce flies Qantas, becoming the first Australian Prime Minister to use an aircraft for official travel.

1926

Qantas begins building its own aircraft in Longreach.

1927

Qantas takes on its first apprentice.

21

22

Year

Key Events

1928

The Flying Doctor Service is launched, using Qantas aircraft.

1929

The outback network extends to Brisbane.

1930

Qantas establishes its headquarters in Brisbane.

1931

Qantas carries airmail from Brisbane to Darwin as part of an experimental service to the UK.

1934

The company name changes to Qantas Empire Airways.

1935

A Qantas DH86 operates the airline's first overseas flight, from Darwin to Singapore, carrying airmail bound to the UK in cooperation with Imperial Airways (later BOAC).

1938

Qantas introduces Short C Class flying boats on the UK route, flying as far as Singapore where Imperial Airways crews take over. The head office moves to Sydney, the new operational base.

19391945

The airline establishes an engine overhaul workshop at Mascot aerodrome (now Sydney Airport). Qantas supports the war effort, evacuating personnel who risk being captured by advancing Japanese forces and dropping supplies at tree-top level to troops in New Guinea. The airline pioneers historymaking flights of 30 hours or more in Catalina aircraft between Perth and Ceylon (now Sri Lanka) to maintain a crucial link with the Allied Forces. In 1944 Qantas adopts the kangaroo symbol.

1946

Qantas resumes Australia-UK flying boat services with BOAC (later British Airways) as a partner, introduces DC3 services to New Guinea and extends its network to India and the Pacific Islands.

22

23

Year

Key Events

1947

The Australian Government buys all shares in Qantas; the airline introduces Constellation aircraft on the London route and operates its first flight to Japan.

1949

Trans-Australia Airlines (TAA) takes over Qantas' Queensland and Northern Territory networks and the Flying Doctor Service operations.

1953

Qantas introduces tourist (economy) class on the Kangaroo Route to the UK.

1954

Qantas begins flights to San Francisco and Vancouver with Super Constellations.

1956

Qantas carries the Olympic flame from Athens to Australia for the Games in Melbourne.

1957

The airline opens its new corporate headquarters, Qantas House in Hunter Street, Sydney.

1958

Qantas pioneers round the world services, using Super Constellations.

1959

Qantas becomes the first non-US airline to introduce Boeing 707s which halve travel times on trans-Pacific services.

1960

TAA takes over New Guinea services.

1966

Co-founder Sir Hudson Fysh retires as Chairman of Qantas.

1967

The name is changed to Qantas Airways Limited.

23

24

Year

Key Events

1971

Qantas introduces the jumbo jet - the Boeing 747.

1974

Qantas establishes a world record by evacuating 673 passengers on one of its flights from Darwin after the city was devastated by Cyclone Tracy.

1979

Qantas phases out its last 707 to become the world's only all-747 airline and introduces the world's first Business Class.

1985

Qantas introduces Boeing 767s.

1989

Qantas establishes a world distance record for commercial jets when it flies its first Boeing 747-400 non stop 18,001km from London to Sydney in 20 hours nine minutes and five seconds.

1992

Qantas buys Australian Airlines (formerly TAA) for A$400 million.

1993

The Australian Government sells a 25 per cent share of the airline to British Airways as the first step towards privatisation. Qantas and Australian Airlines are merged under the banner Qantas - 'The Australian Airline'.

1994

Qantas introduces a new cabin design as part of a comprehensive update of its service which also features more comfortable seats, new menus and uniforms and bigger airport lounges.

1995

Qantas is now one of the world's great airlines. The airline group, including regional subsidiaries, operates a fleet of more than 130 aircraft flying more than 14 million passengers annually.

1997

50th Anniversary of full Qantas services on the Kangaroo route between

24

25

Year

Key Events Australia and United Kingdom, and the 50th anniversary of services to Japan

2002

Qantas' launches new international subsidiary airline under the historical name of 'Australian Airlines'.

2004

Qantas launches new domestic low cost carrier 'Jetstar'.

2006

Qantas subsidiary 'Australian Airlines' ceases operation.

25