Investigation Flow Chart

Drop Call, Congestion, Handover Analysis & Procedure

Vendor: Ericsson

Table of Contents

Investigation Flow Chart....................................................... 1

I. Scope Of Work......................................................... 4 II. Introduction .......................................................... 4

III. Investigation Flow Chart ......................................... 4 IV. V. VI. Drop Call Analysis .................................................. 5 Network Congestion ............................................. 13 Handover Analysis ............................................... 15

VII. Metrica Related Reports ........................................ 26

I. Scope Of Work
This document describes the procedure for investigating and diagnosing the performance-related network problems and recommends solutions and a checklist to identify and cease the causes thus improving network performance. Since RF parameters, counters, and tools are Vendor-Specific, the analysis described in this document is applicable only to Ericsson equipment.

II. Introduction
The networks key RF performance indices are drop call, congestion, and handover performance. In order to minimize the RF drop rate, resolve network congestion, and improve handover performance, a logical investigation flow chart is proposed in order identify the network faults and eliminate them. Recommendations, parameter check list is also proposed.

III. Investigation Flow Chart

The flow chart depicted in Fig-1 illustrates the methodology and the procedure used to identify the possible network problem and propose a check list to enable the RF engineer diagnosing the network performance degradation.

Investigation Flow Chart

Current Market Status: - KPI -Traffic

RN Database Audit

Parameters set according to Best Practices ?

No

Correct Database Parameters

CNA (OSS) Consistency Check

Yes

- Do Capacity Upgrade - Check CLS Parameters - Check Network Availability and Radio Blocked Resources

Yes

Any Congestion?

Congestion Audit

Correct Inconsistencies

Yes No

Any Inconsistencies ?

No

Drop Call Reason Analysis Note: These steps can be done in parallel

Drops Other>10%, High Sudden Loss Drops?

Yes

O&MCheck H/W, T1s

Low SS_UL Drops High?

Yes

No

No

- Identify areas need Power Increase: TCC, S/W Power Boost, New Sites, High Gain Antennas, TDU - Neighbor Optimization using NCS & Neighbor relations check

Yes

Low SS_BL Drops High?

Identify cells needing TMAs (Using Stats and Link Budget)

Check for Faulty RBS H/W - Alarm Supervision - MRR

No
Propose Solutions: - Power Decrease - Frequency Retunes - Antenna Downtilts - Antenna Changes - Antenna Height (RAD) Changes - BCCH in OL - AMR Parameter retune

Quality Drops High?

Yes

Identify: - Boomer Sites - Areas with Bad Frequency Plan

Does Market meet KPI and Coverage Targets?

No No
Possible Solutions: - Power Increase/Decrease - Frequency Retunes - Antenna Downtilts - Antenna Changes - Neighbor Addition/Deletion - Parameter retune

Yes

Performance Analysis using: - Metrica - Drive Test - MRR - NCS/NOX/FAS/FOX

Identify Worst Performing Cells

EXIT/FA

Fig-1

Investigation Flow Chart

IV. Drop Call Analysis

Drop Call Reasons

Low SS-UL Only Parameter
Parameter Name SSOFFSETULAFR SSDESULAFR LOWSSUL RLINKUP SSDESUL SSLENUL MML Command RLIHP RLAPP RAEPP RLLDP RLPCP RLPCP Parameter Description UL offset for signal strength in Db in AFR Signal strength for the UL AMR FR. Numeral 47 - 110 UL low SS limit used for counter not used in HO algorithm Radio Link Timeout counter value on the uplink UL signal strength UL length of signal strength filter

Counter
Counter Name TFDISSUL Object Type CLTCHDRF Counter Description Metrica Report Heading Total No of dropped TCH-FR connections due to low SS on CELLTCHD R1_30MIN UL Total No of dropped TCH-HR connections due to low SS on CELLTCHD R1_30MIN UL Total No of dropped AMR-FR TCH connections due to low CELLTCHD R1_30MIN SS on UL Total No of dropped AMR-HR TCH connections due to low CELLTCHD R1_30MIN SS on UL Total No of dropped FR TCH CELLTCHF 1_30MIN in UL subcell. Total No of dropped HR TCH CELLTCHF 1_30MIN in UL subcell. No. of assignment complete messages on TCH-FR for all MS power classes. CELLTCHF 1_30MIN

THDISSUL

CLTCHDRF

TFDISSULA

CLTCHDRF

TFHISSULA TFNDROP THNDROP TFCASSALL

CLTCHDRF CELTCHF CELTCHF CELTCHF

Low SS-DL Only Parameter 6

Parameter Name SSOFFSETDLAFR SSDESDLAFR LOWSSDL RLINKT SSDESDL REGINTDL SSLENDL BSPWRMIN MSTXPWR BSPWRB

Ass. MML CommandParameter Description DL offset for signal strength in RLIHP dB in AFR Signal strength for the DL RLAPP AMR FR. Numeral 47 - 110 RAEPP RLSSP RLBCP RLBCP RLBCP RLBCP RLCPP RLCPP DL low SS limit used for counter not used in HO algorithm Radio link Timeout counter value for MS (D/L) Downlink desired signal strength at MS Downlink Power control regulation interval/period Length of Signal Strength averaging filter D/L DPC Minimum DL dynamic power level Max. MS power while maintaining a TCH connection Base Station output power in dBm for the BCCH RF channel number. Base Station output power in dBm for the non-BCCH RF channel numbers. Tx power on BCCH carrier (at reference point) Tx power on non-BCCH carrier (at reference point)

BSPWRT BSPWR BSTXPWR

RLCPP RLLOP RLLOP

Counter
Counter Name TFDISSDL Object Type CLTCHDRF Counter Description Metrica Report Heading Total No of dropped TCH-FR connections due to low SS on CELLTCHD R1_30MIN DL Total No of dropped TCH-HR connections due to low SS on CELLTCHD R1_30MIN DL Total No of dropped AMR-FR TCH connections due to low CELLTCHD R1_30MIN SS on DL Total No of dropped AMR-HR TCH connections due to low CELLTCHD R1_30MIN SS on DL Total No of dropped FR TCH CELLTCHF 1_30MIN in UL subcell. Total No of dropped HR TCH CELLTCHF 1_30MIN in UL subcell.

THDISSDL

CLTCHDRF

TFDISSDLA

CLTCHDRF

TFHISSDLA TFNDROP THNDROP

CLTCHDRF CELTCHF CELTCHF

TFCASSALL

CELTCHF

No. of assignment complete messages on TCH-FR for all MS power classes.

CELLTCHF 1_30MIN

Low SS-BL Parameter

Parameter Name BSRXMIN MSRXMIN HIHYST LOHYST BSRXSUFF MSRXSUFF SSEVALSD SSRAMPSD SSLENSD SSLENSI MSTXPWR BSPWRB MML Command RLLOP RLLOP RLNRP RLNRP RLLOP RLLOP RLLFP RLLFP RLLFP RLLFP RLCPP RLCPP Parameter Description Min. SS at BTS to consider ncell a h/o candidate Min. SS at MS to consider ncell a h/o candidate SS hysteresis when evaluating high SS cells SS hysteresis when evaluating low SS cells Sufficient SS at a BTS to consider cell for PL rank Sufficient SS at MS to consider cell for PL ranking RxLev averaging filter type on TCH Time to ramp up N-cell measurements on TCH Length of RxLev average. filter for SSEVALSD = 6 - 9 Length of RxLev average filter for SSEVALSI = 6 - 9 Max. MS power while maintaining a TCH connection Base Station output power in dBm for the BCCH RF channel number. Base Station output power in dBm for the non-BCCH RF channel numbers. Tx power on BCCH carrier (at reference point) Tx power on non-BCCH carrier (at reference point)

BSPWRT BSPWR BSTXPWR

RLCPP RLLOP RLLOP

Counter 8

Counter Name TFDISSBL

Object Type CLTCHDRF

Counter Description

Metrica Report Heading

Total No of dropped TCH-FR connections due to low SS on CELLTCHD R1_30MIN BL Total No of dropped TCH-HR connections due to low SS on CELLTCHD R1_30MIN BL Total No of dropped AMR-FR TCH connections due to low CELLTCHD R1_30MIN SS on BL Total No of dropped AMR-HR TCH connections due to low CELLTCHD R1_30MIN SS on BL Total No of dropped FR TCH CELLTCHF 1_30MIN in UL subcell. Total No of dropped HR TCH CELLTCHF 1_30MIN in UL subcell. No. of assignment complete messages on TCH-FR for all MS power classes. CELLTCHF 1_30MIN

THDISSBL

CLTCHDRF

TFDISSBLA

CLTCHDRF

TFHISSBLA TFNDROP THNDROP TFCASSALL

CLTCHDRF CELTCHF CELTCHF CELTCHF

Bad RXQual-UL Only Parameter

Parameter Name MML Command Parameter Description RxQual threshold on uplink (at BTS) for h/o. Lower threshold used for cells hopping over 6 or more frequencies Quality limit UL for handover. Numeral 0 - 100 UL offset for quality in dtqu in AFR Quality for the UL AMR FR. Numeral 0 - 70 Desired RxQual at BTS Rx Length of UL quality filter UL BQ limit used for urgency counter not used in HO algorithm

QLIMUL

RLLUP

QLIMULAFR QOFFSETULAFR QDESULAFR QDESUL QLENUL BADQUL

RLLUP RLIHP RLAPP RLPCP RLPCP RAEPP

Counter
Counter Name TFDISQAUL Object Type CLTCHDRF Counter Description Metrica Report Heading Total No of dropped TCH-FR connections due to bad quality CELLTCHD R2_30MIN on UL. Total No of dropped TCH-HR connections due to bad quality CELLTCHD R2_30MIN on UL. Total No of dropped AMR-FR TCH connections due to bad CELLTCHD R2_30MIN quality on UL. Total No of dropped AMR-HR TCH connections due to bad CELLTCHD R2_30MIN quality on UL. Total No of dropped FR TCH CELLTCHF 1_30MIN in UL subcell. Total No of dropped HR TCH CELLTCHF 1_30MIN in UL subcell. No. of assignment complete messages on TCH-FR for all MS power classes. CELLTCHF 1_30MIN

THDISQAUL

CLTCHDRF

TFDISQAULA

CLTCHDRF

THDISQAULA TFNDROP THNDROP TFCASSALL

CLTCHDRF CELTCHF CELTCHF CELTCHF

Bad RXQual-DL Only Parameter

Parameter Name MML Command Parameter Description RxQual threshold on downlink (at MS) for h/o. Lower threshold used for cells hopping over 6 or more frequencies Quality limit DL for handover. Numeral 0 - 100 DL offset for quality in dtqu in AFR Quality for the DL AMR FR. Numeral 0 - 70 Desired Qual in DL DL BQ limit used for urgency counter not used in HO algorithm

QLIMDL

RLLUP

QLIMDLAFR QOFFSETDLAFR QDESDLAFR QDESDL BADQDL

RLLUP RLIHP RLAPP RLBCP RAEPP

Counter
Counter Name TFDISQADL Object Type CLTCHDRF Counter Description Metrica Report Heading Total No of dropped TCH-FR connections due to bad quality CELLTCHD R2_30MIN on DL.

10

THDISQADL

CLTCHDRF

Total No of dropped TCH-HR connections due to bad quality CELLTCHD R2_30MIN on DL. Total No of dropped AMR-FR TCH connections due to bad CELLTCHD R2_30MIN quality on DL. Total No of dropped AMR-HR TCH connections due to bad CELLTCHD R2_30MIN quality on DL. Total No of dropped FR TCH CELLTCHF 1_30MIN in UL subcell. Total No of dropped HR TCH CELLTCHF 1_30MIN in UL subcell. No. of assignment complete messages on TCH-FR for all MS power classes. CELLTCHF 1_30MIN

TFDISQADLA

CLTCHDRF

THDISQADLA TFNDROP THNDROP TFCASSALL

CLTCHDRF CELTCHF CELTCHF CELTCHF

Bad RXQual-BL Parameter

Parameter Name BQOFFSETAFR BQOFFSET DMQB DMQBAMR DMQG QEVALSD QLENSI QLENSD TINIT MML Command RLNRP RLNRP RLDMP RLDMP RLDMP RLLFP RLLFP RLLFP RLLBP Parameter Description Signal strength corridor in dB for bad quality urgency handover. Numeral 0 - 63 Bad RxQual h/o corridor or negative hysteresis Quality based switch from HR ->FR allow switch Bad radio quality threshold to trigger for an IHO HR ->FR Quality based switch from FR ->HR allow switch RxQual averaging filter type on TCH Length of RxQual average filter for QEVALSI = 6 - 9 Length of RxQual average filter for QEVALSD = 6 - 9 Min. time before handover after call init. or handover

Counter
Counter Name TFDISQABL Object Type CLTCHDRF Counter Description Metrica Report Heading Total No of dropped TCH-FR connections due to bad quality CELLTCHD R2_30MIN on BL

11

THDISQABL

CLTCHDRF

Total No of dropped TCH-HR connections due to bad quality CELLTCHD R2_30MIN on BL Total No of dropped AMR-FR TCH connections due to bad CELLTCHD R2_30MIN quality on BL Total No of dropped AMR-HR TCH connections due to bad CELLTCHD R2_30MIN quality on BL Total No of dropped FR TCH CELLTCHF 1_30MIN in UL subcell. Total No of dropped HR TCH CELLTCHF 1_30MIN in UL subcell. No. of assignment complete messages on FR-TCH for all MS power classes. CELLTCHF 1_30MIN

TFDISQABLA

CLTCHDRF

THDISQABLA TFNDROP THNDROP TFCASSALL

CLTCHDRF CELTCHF CELTCHF CELTCHF

Excessive TA Parameter
Parameter Name MML Command Parameter Description Maximum timing advance permitted before disconnection. Normal cell can work to 63. RBS200 Xrange cell with SPP cards can work to 133 and new RBS2000 extended range hardware can work to 219. Timing advance threshold for handover Timing Advance (TA) averaging window length Duration of penalty PSSTA for TA h/o SS penalty on cell from which h/o occurs (TA)

MAXTA

RLLDP

TALIM TAAVELEN PTIMTA PSSTA

RLLUP RLLBP RLLPP RLLPP

Counter
Counter Name TFDISTA Object Type CLTCHDRF Counter Description Metrica Report Heading

Total No of dropped FR TCH CELLTCHD R1_30MIN connections at excessive TA. Total No of dropped HR TCH CELLTCHD R1_30MIN connections at excessive TA. Total No of dropped AMR-FR TCH connections at excessive CELLTCHD R1_30MIN TA.

THDISTA

CLTCHDRF

TFDISTAA

CLTCHDRF

12

THDISTAA TFNDROP THNDROP TFCASSALL

CLTCHDRF CELTCHF CELTCHF CELTCHF

Total No of dropped AMR-HR TCH connections at excessive CELLTCHD R1_30MIN TA. Total No of dropped FR TCH CELLTCHF 1_30MIN in UL subcell. Total No of dropped HR TCH CELLTCHF 1_30MIN in UL subcell. No. of assignment complete messages on TCH for all MS CELLTCHF 1_30MIN power classes, FR-UL.

Sudden Loss Parameter

Check the MAIO Assignment, HSN, Freq. Allocation of the DCHNO's, T1 and/or Radio Outages, DXU Faults, etc. Run RXMFP on the CF for faulty H/W, and run DTQDP on the DIP for T1 outages and slip freq errors.

Counter
Counter Name TFSUDLOS THSUDLOS TFSUDLOSA THSUDLOSA TFNDROP THNDROP TFCASSALL Object Type CLTCHDRF CLTCHDRF CLTCHDRF CLTCHDRF CELTCHF CELTCHF CELTCHF Counter Description Sudden loss of FR-TCH connections. Sudden loss of HR-TCH connections. Sudden loss of AMR-FR TCH connections. Sudden loss of AMR-HR TCH connections. Total No of dropped FR TCH in UL subcell. Total No of dropped HR TCH in UL subcell. Metrica Report Heading CELLTCHD R1_30MIN CELLTCHD R1_30MIN CELLTCHD R1_30MIN CELLTCHD R1_30MIN CELLTCHF 1_30MIN CELLTCHF 1_30MIN

No. of assignment complete messages on TCH for all MS CELLTCHF 1_30MIN power classes, FR-UL.

V. Network Congestion
Feature/Parameter
Cell Load Sharing Parameter Name MML Command Parameter Description

13

CLSSTATE HOCLSACC

RLLCI/E RLLCP

Cell load sharing active/inactive for a cell Enable/disable acceptance of incoming h/o due to Load Sharing % Idle channel free level at which shedding of calls is started % Idle channel free level, below which no shedded call is accepted by target cell Hysteresis reduction factor (how much of hysteresis zone is used for call shedding) Time interval in which hysteresis is ramped down Subcell load distribution Subcell Load Distribution Lower Limit Subcell Load Distribution Upper Limit Bad Radio Quality threshold to trigger for an IHO HR>FR Switch to activate Dynamic allocation of HR & FR Codec Sets Packing threshold for AMR HR Calls.

CLSLEVEL

RLLCP

CLSACC

RLLCP

RHYST

RLLCP

CLSRAMP Load Distribution SCLD SCLDLL SCLDUL AMR DMQGAMR

RLLCP RLLLC RLLLC RLLLC RLDMP

DMSUPP DTHAMR

RLDMP RLDHP

Counters
Counter Name CCONG Object Type CLSDCCHO Metrica Report Heading Counter Description CELLSDCC H2_30MIN Congestion counter for UL subcell. Stepped each time an allocation attempt fails due to SDCCH congestion. Congestion time counter for UL subcell. Stepped each second all available SDCCH channels are busy. Number of released connections on SDCCH due to TCH or Transcoder (TRA) congestion.

CTCONGS

CLSDCCH

CLSDCCH

CNRELCONG

CLSDCCH

CELLSDCC H3_30MIN

14

TFNRELCONG

CELTCHF

CELLTCHF 2_30MIN

THNRELCONG

CELTCHF

CELLTCHF 2_30MIN

TFCONGSAS

CELTCHF

CELLTCHF 2_30MIN

THCONGSAS

CELTCHF

CELLTCHF 2_30MIN

Number of released TCHFR signaling connections due to transcoder resource congestion during immediate assignment on TCH. Number of released TCHHR signaling connections due to transcoder resource congestion during immediate assignment on TCH. Number of congestion at TCH-FR assignment or immediate assignment in UL subcell. Number of congestion at TCH-HR assignment or immediate assignment in UL subcell. Number of congestion at incoming handover in UL subcell- for TCH-FR Number of congestion at incoming handover in UL subcell- for TCH-HR Soft Congestion time counter for UL subcell- for TCH-FR Soft Congestion time counter for UL subcell- for TCH-HR Hard congestion time counter for UL subcell. The counter starts to increment only when it has not been possible to allocate a channel with the help of any type pf pre-emption.

TFCONGSHO

CELTCHF

CELLTCHF 2_30MIN

THCONGSHO

CELTCHF

CELLTCHF 2_30MIN

TFTCONGS

CELTCHF

CELLTCHF 2_30MIN

THTCONGS

CELTCHF

CELLTCHF 2_30MIN

TFTHARDCONGS

CELTCHF

CELLTCHF 2

VI. Handover Analysis

General HO Problems

15

Internal HO

Check List- Actions Check the results from Co-Channel Interference interference and Drop Call Analysis Check the results Wrong Neighboring Cell Definition & Faulty Exchange from the radio related Properties data check Check the results from the radio related Faulty Parameter Settings related to HO data check This can result in Too many Measurement Frequencies (more than 16) in the fewer samples per frequency and less Active BA list accurate HO decision Check the results Too few (or even too many) defined neighboring cells from the radio related data check Check the results Software problems such as Congestion. from the SAE & EOS Analysis Check the faults by running the RXMFP Faulty H/W on the TG External HO & Inter MSC HO Check List- Actions The MSC's to which Inter-MSC HO shall be performed have to MSC Definition be defined as neighboring MSC. The address definitions have to be Address Definition consistent in all MSC's SW Routes for the inter MSC HO have Software Routes to be defined properly The C7 Link C7 Links performance shall be checked The BSCs have to be BSC Definition defined properly in the MSCs

Investigation Analysis
Rules Description

16

Rule # 1

Rule # 2

Rule # 3

Worst Cell Analysis on Cell Level Follow the General Procedure described above

HO Reversion Rate

HO Lost calls

Congestion

Worst Cell Analysis on Cell relation Level

HO Behavior

The worst cell analysis is based on internal incoming HO on cell level The problem with HO can be traced on the target cell The worst cell analysis should not include cells with extremely low HO rates- At least 50 HO attempts..! Check List- Actions Shown under "General HO Problems" If the HO Reversion rate is high (>5-6%), for a cell, and there is no strong indication of interference problem in the target cell => Check the BTS error log and a site visit need to be scheduled to check the antenna and its near parts. Check the HO lost of total dropped calls in the cell. If too many calls are dropped during HO=> Check the drop call report. Check the area around the investigated cell for cells with congestion (see the TCH and SDCCH analysis reports). Congestion in surrounding cells can lead to that a bad HO candidate has to be selected. Check List- Actions Check the HO behavior for concerned cell relations (both ways); e.g. the number of HO decisions leading to HO attempts.

17

Check the HO reasons related to HO decisions (bad HO reasons quality, signal strength, etc) for concerned cell relations (both ways). Check the rate of successful HO back to old cell within 10 HO successful rates seconds for the concerned cell relations Look for areas with bad coverage. Low signal strength during Coverage Maps HO will make the MS more sensitive for UL- and DL interference. Study the cell map. Check if there is any neighboring cells close to the concerned cell which Cell Map are missing in the cell relation statistics of have low number of HO commands registered. Results and Recommendations Actions Add neighbors and/or Missing Neighbors Cell Relations are found run NCS reports Recommend site visits and Field BTS Sites which are suspected to have H/W issues test=> contact FOPS Recommend parameter changescheck the HO Faulty Parameter Settings affecting the HO performance parameters and compare to the standard parameter settings Remove unnecessary cell relations and Too many Measurement Frequencies in the active BA list recommend fewer measurement frequencies Expand with more Coverage Holes are affecting HO performance cells in affected areas.

18

Recommend expansion with more TRX's in affected cells or recommend cell splits, micro cells Problems with Congestion or new sites (This should be associated with the TCH/SDCCH analysis BCCH Frequency Interference affecting the HO performance in specific areas change/retune

Troubleshooting Too Few Handover Attempts or No Handovers

Possible Reasons Cell Split Layout- Distance between cells or antenna directions TCH Congestion- for Target Cell Troubleshooting Natural reasons Check HO congestion report and HO decision successful rate Change BSIC for one or more ncells Add missing MBCCHNOs Remove unnecessary MBCCHNOs Adjust the hysteresis to lower value Increase BTS Output Power Add missing NCC to NCCPERM Check BTS Error Log- Site visit if necessary Check BTS Error Log- Site visit if necessary Drive test- Site Visit Site visit Frequency planning and drive test

Parameter settings: for CO-BCCH/CO-BSIC in 2 ncells Parameter settings: Missing MBCCHNO Parameter settings: Too many MBCCHNO Parameter settings: Too high hysteresis Parameter settings: Low O/P Power in target cell Parameter settings: NCCPERM wrong HW-Errors: TRU/CDU error in target cell

HW-Errors: Antenna/Feeder installation error HW-Errors: Synchronization problems HW-Errors: Target cell blocked by buildings

Interference: Target cell BCCH is interfered

Unsuccessful (Lost) Handovers Possible Reasons

Troubleshooting

19

Cell Split layout: The neighboring cell is far away

Congestion: High congestion in target cell may lead to dragged calls and unsuccessful HO's

Interference: DL Interference in serving and/or target cell results in lost HO's

Too many Measurement Freqs.

Unbalanced Power Link Budget

Investigate the ncell relation if it is possible to remove the relation Check TCH Congestion rate in target cell and/or HO decision success rate. Additional TCH capacity required. Short term solution is to activate the cell load sharing and/or use offsets to move the cell borders. Check reasons for HO, check HO reasons for target cell in opposite direction. Check frequency plan. Run CTR or perform drive test using TEMS MBCCHNOs >16 will decrease the accuracy of the mobile measurements to locate the best 6 servers. Many measurement freqs mean fewer samples per frequency and problem for mobiles o decode the BSIC. Check the number of MBCCHNOs DL is stronger than UL in serving cell. The MS cannot receive the HO command message. Drop call due to Low SS or handover lost as result. Too high BTS output power. Run CTR and/or MRR

Handover Reversions Possible Reasons

Troubleshooting

20

Check drop reasons for target cell. Check HO reasons for target cell. Run MRR and/or CTR. Check UL Interference in target cell ICM band in target cell. Measure with spectrum analyzer on site for possible (external) source. Check drop call reasons for serving cell. Check the HO DL interference in Serving Cell- The MS cannot detect the reasons for serving HO Command Message cell. Run MRR and/or CTR. Check Freq Plan. Too high BTS O/P Power. Too low MS Unbalanced Link Power Budget- DL is stronger than UL in power settings. Run MTR, CTR and/or target cell MRR to check power balance. Check power Lower Power on TCH than on BCCH in Target Cell parameter settings. Check BTS error Log Run MTR/CTR and/or MRR to check Receive Antenna Problems- Only if separate TX/RX power balance. antennas are installed Check antenna installation on site. Run Consistency Co-BCCH/BSIC in two ncells- The MS measures BCCH Check in OSS. from wrong cell Check BCCH/BSIC Plan The MS measures a strong TCH and detect BSIC from a Co-BCCH/TCH & Co-BSIC in two ncells weak BCCH in another ncell. Check the freq/BSIC plan and run CTR Ping-Pong Handovers Troubleshooting Possible Reasons Hysteresis can be too low. Urgency HO can be triggered too Wrong Parameter Settings early. Check hysteresis parameters. Check HO reasons Check power Lower O/P Power on TCH than BCCH parameter settings. Check BTS error log

21

Coverage Holes

No Dominant Server

Coverage holes can lead to ping pong HOs especially for slow moving mobiles. The coverage problem might be shadowing by high buildings and straight streets with good coverage from another nearby BTS. Run CTR, MRR or drive test by TEMS. Reduce the Hysteresis and shorten the signal strength filters. Long term solutions is to add coverage. Several possible equal signals from two or more base stations might lead to a Ping Pong effect. This is valid for slow moving vehicles. Often, this situation also causes bad quality and finally a high ratio of dropped calls. Long term solution is to add sites. A short term solution might be is to re-direct the antennas, change antenna types or tilt, to get sharper borders.

Parameters
Parameter Name IBHOASS IBHOSICH IHOSICH MML Command RLLBP RLLBP RLLBP Parameter Description Flag to enable assignment to another cell inter-BSC Flag to enable SDCCH handover inter-BSC Flag for enabling intra-cell handover on SDCCH

22

HOCLSACC SCHO EXTPEN HYSTSEP IHO

RLLCP RLLCP RLLCP RLLCP RLIHP

Enable/disable acceptance of incoming h/o due to Load Sharing Flag to enable SDCCH handover Flag to enable penalty "transfer" for inter-BSC h/o SS separator for HIHYST and LOHYST Flag enabling intra-cell handover on a sub-cell Max. no. of consecutive intra-cell handovers allowed. For OL / UL cells it must always be less than the no of CHGR in the subcell Maximum time between intra-cell handovers to consider them as consecutive. Time for which intra-cell h/o inhibited Offset FQSS function along RxLev axis (uplink) Offset FQSS function along RxLev axis (downlink) Offset FQSS function along RxQual axis (uplink) Offset FQSS function along RxQual axis (downlink) UL offset for signal strength in Db in AFR UL offset for quality in dtqu in AFR DL offset for signal strength in dB in AFR DL offset for quality in dtqu in AFR Hysteresis applied when both cells ranked on SS

MAXIHO

RLIHP

TMAXIHO

RLIHP

TIHO SSOFFSETUL

RLIHP RLIHP

SSOFFSETDL

RLIHP

QOFFSETUL

RLIHP

QOFFSETDL SSOFFSETULAFR QOFFSETULAFR SSOFFSETDLAFR QOFFSETDLAFR KHYST

RLIHP RLIHP RLIHP RLIHP RLIHP RLNRP

23

KOFFSET

RLNRP

Offset applied when both cells are ranked on SS Hysteresis applied when both cells ranked on PL Offset applied when both cells are ranked on PL Hysteresis when in transition between K and L Offset when in transition between K and L Assignment to worse cell negative hysteresis Signal strength corridor in dB for bad quality urgency handover. Numeral 0 - 63 Bad RxQual h/o corridor or negative hysteresis SS hysteresis when evaluating low SS cells SS hysteresis when evaluating high SS cells SS offset Candidate type: Identifier AWN (assignment to worse cell), NHN (normal handover) or BOTH Time to ramp up N-cell measurements on TCH Time to ramp up N-cell measurements on SDCCH Quality limit UL for handover. Numeral 0 100 Quality limit DL for handover. Numeral 0 100 Timing advance threshold for handover

LHYST

RLNRP

LOFFSET

RLNRP

TRHYST

RLNRP

TROFFSET AWOFFSET

RLNRP RLNRP

BQOFFSETAFR

RLNRP

BQOFFSET LOHYST HIHYST OFFSET

RLNRP RLNRP RLNRP RLNRP

CAND

RLNRP

SSRAMPSD SSRAMPSI

RLLFP RLLFP

QLIMULAFR

RLLUP

QLIMDLAFR TALIM

RLLUP RLLUP

24

PTIMHF PTIMBQ PTIMTA PSSHF PSSBQ PSSTA PSSTEMP

RLLPP RLLPP RLLPP RLLPP RLLPP RLLPP RLLHP

Duration of penalty PSSHF for handover failure Duration of penalty PSSBQ for RxQual h/o Duration of penalty PSSTA for TA h/o SS penalty applied to a cell to which h/o fails SS penalty on cell from which h/o occurs (RxQual) SS penalty on cell from which h/o occurs (TA) Size of temp. penalty on meas. From new n-cells Time of temp. penalty on meas. From new n-cells

PTIMTEMP

RLLHP

Counters
Counter Name HOVERCNT HOVERSUC Counter Description No of HO commands sent to the MS No of successful HO's to the neighboring cell No of HO's that result in a return to the old channel after a failure of a HO attempt to a neighboring cell No of successful HO's back to the old cell within 10 seconds. HO attempts made to better K-Cell. (This is for Ericsson-1 Alg. HO attempts made to better L-Cell. HO attempts due to HCS No of HO attempts due to bad DL quality No of HO attempts due to bad UL quality

HORTTOCH

HODUPFT

HOTOKCL HOTOLCL HOTOHCS HODWNQA HOUPLQA

25

HOEXCTA HOASBCL HOASWCL HOSUCBCL

HOSUCWCL

HOATTLSS

HOATTHSS HOATTHR HOSUCHR

No of HO attempts due to excessive TA No of assignment attempts to better cell No of assignment attempts to worst cell No of successful assignment attempts to better cell. No of successful assignment attempts to worst cell. No of HO attempts when the serving cell is a Low SS cell. No of HO attempts when the serving cell is a High SS cell. No of HO attempts at high handover rate. No of successful HO's at high handover rate.

VII. Metrica Related Reports

Drop Call Analysis

Metrica Reports
Drop Call Analysis/Daily Reports/ Ericsson Drop Analysis Report AMR Reports/Reports/Ericsson AMR Cell Drop Report AMR Reports/Reports/Ericsson AMR BSC Drop Report AMR Reports/Summary Reports/Ericsson AMR MOUs Per Drop calls Report AMR Reports/Summary Reports/Ericsson AMR BSC MOUs Per Drop calls Report

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Congestion

Metrica Reports
Radio Network BSS/Daily Reports/Cell TCH Traffic Report Radio Network BSS/Summary Reports/Cell TCH Traffic Radio Network BSS/Summary Reports/BSS Cell TCH Radio Network BSS/Summary Reports/Cell Blocking BSS TCH Availability/Reports/BSS Avail Cell Report BSS TCH Availability/Reports/BSS Avail BSC Report AMR Reports/Reports/Ericsson AMR Cell Reports AMR Reports/Reports/Ericsson AMR Traffic Cell Report AMR Reports/Reports/Ericsson AMR Traffic BSC Report Radio Network BSS/Daily Reports/Cell SDCCH Traffic Report

H/O Analysis

Metrica Reports
Radio Network BSS/Daily Report/Cell Handover Radio Network BSS/Summary Reports/Cell Handover Radio Network BSS/Summary Reports/HO Trending Report

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