success story

hp OpenView TeMIP simplifies network complexity for Liaoning Mobile

As a subsidiary of China Mobile, Liaoning Mobile Communication Co. Ltd.s major operations include mobile communications, transmission and data communications. Its operations cover an area of 150,000 square kilometres and cater to the needs of almost six million GSM users through its OSS (Operating Support System).

Mobiles network management system, Meng Xin, Director of the Network Management Center of the Liaoning Mobile, said, The network environment of Liaoning Mobile is probably the most complex one in China at the moment. Due to an entrenched multi-vendor network environment, Liaoning Mobiles network management personnel had to undergo special OMC/EMS training, which increased the difficulty and cost of management. Given that parts of the OMC/EMS system were only able to provide minimal performance management functions, some of the equipment were inefficiently managed. Network faults could not be identified and rectified in a rapid and timely manner, causing service quality to be affected. In addition, the growth of Liaoning Mobiles network environment had been rapid. The operator needed to carry out fault and performance management for the entire infrastructure via a comprehensive and direct visual diagram. Liaoning Mobiles entire network system comprises transmitters, GSM, GPRS, IP, IN and synchronised network structures provided by various equipment vendors. With the different OMC (Operations Maintenance Centre) or EMS (Element Management System) systems provided by various manufacturers, Liaoning Mobiles network management personnel were challenged by managing different equipment on disparate platforms. This challenge directly impacted the business growth of Liaoning Mobile. Lastly, Liaoning Mobile was considering employing a standards-based commercial software product, rather than selecting customised solutions as some operators had done. Commercial software products would allow easier development, reduce training hours, save costs in development and maintenance, and most importantly, offer longer product life cycles as compared to tailored solutions.

integrated, scalable network management

In planning the network management system, the HP project team had two considerations. Firstly, to ensure the capability of integrated network management platforms at the provincial level to efficiently carry out transmission, IP, GSM, synchronised network operations and more. Secondly, the future network management would gradually move from the current management at network level to the operations and business levels, to improve service standards and facilitate market-related decision-making capability.

challenges of a growing market

With the ever increasing variety of telecommunications services available in recent years, the number of users in China has multiplied exponentially. While this was a boon to Chinas telecommunications industry, the growth also placed higher demands on the network management capability of the operators. Faced with intense market competition, telecommunications operators have to effectively manage and leverage their existing network resources to ensure the highest levels of service quality from their current operations while incurring minimal cost. The need to keep up with the international telecommunications industry also compelled operators in China to continuously upgrade their technology in order to meet customers demands for new services. The complexity of these services also posed an additional challenge in their management. Like most telecommunications operators, Liaoning Mobile was faced with these challenges. In such an environment, one either forges ahead or risks falling behind. Liaoning Mobile proactively sought a solution to its problems.

simplifying the complexity

Liaoning Mobile found the ideal solution in HP OpenView Telecommunications Management Information Platform (TeMIP). In dealing with a multi-vendor network environment, the TeMIP solution is able to leverage existing resources, simplify complex situations and help users manage all network equipment and systems. This eliminated the need for staff to undergo training on the various equipment management systems, hence reducing costs and complexity. TeMIP is also capable of integrating the characteristics of various management domains, enabling each piece of network equipment to become part of the overall visual diagram.

high network complexity

Describing the most prominent characteristic of Liaoning

We think that a good network system should conform to international standards, possess excellent expandability and upgradability. It should also be able to adapt to the real conditions of China and be equipped with ample practical functions. Judging the HP OpenView TeMIP solution by these standards, it tallies with all our requirements. This is our reason for opting to go with TeMIP......The TeMIP solution is a high quality product by HP based on its long-term experience in standard telecommunications management network theory. We are particularly impressed by the alert management function of TeMIP and the system framework that allows us to carry out module development.
Meng Xin Director, Network Management Centre Liaoning Mobile

standards, it tallies with all our requirements. This is our reason for opting to go with TeMIP, said Meng Xin.

no-limitations integrated platform

The HP OpenView TeMIP solution was implemented within a short span of 10 months. The solution has been successfully operating on the different interfaces of seven equipment providers of Liaoning Mobile, covering GSM, GPRS and IP operations. There are plans to extend the solution to manage SS7, transmission and future SDH environments. Currently, with this unified network management solution, Liaoning Mobiles network management personnel are handling approximately 20,000 alerts per day. At the same time, with the increasing scale of the network and number of users, network management personnel are able to view the network service situation in real-time, and maintain a good grasp of the local situation of the network and deal with problems promptly. The TeMIP solution is a high quality product by HP based on its long-term experience in standard telecommunications management network theory. We are particularly impressed by the alert management function of TeMIP and the system framework that allows us to carry out module development, said Meng Xin. Rather than having to comprehend each individual OMC/EMS system, Liaoning Mobiles network management personnel now require only training on the use of TeMIP for them to manage all the network equipment. The single, common GUI system of TeMIP can help them carry out fault, configuration and performance management. The user-friendliness of TeMIP is also demonstrated in ways such as localisation, detailed, easy-to-use query functions, system performance analysis and practical tools for debugging. Being a key business system, strong technical support is critical and is being provided by HP OpenView TeMIP Support Service Centre. In Meng Xins words, TeMIP provides us with an integrated platform with no limitations.

Network management personnel are able to quickly discover and resolve network problems. This lowers the cost of network and service management, thus increasing profit generation. TeMIP has been proven by numerous HP customers to increase the efficiency of network operation by up to eight percent. In addition, the TeMIP solution provides preventive trend analysis and solutions to network and service problems, enabling speedy diagnosis. It also issues fault reports and alerts and expedites the resolution process. Through direct monitoring of service quality, various organisations are able to focus their attention on services and users, which can generate the highest profitability, thus raising the QOS (Quality of Service). In an intensely competitive mobile telecommunications market, the ability to meet the unrelenting changes of business operations is a critical benchmark to judge the quality of a solution. The TeMIP solution provides ready connectivity for most network technologies, while the range of pre-integrated applications enables it to shorten the time taken to introduce new service products to the market. The ability of TeMIP to adapt to changes without having to be altered enables Liaoning Mobile to quickly introduce new services to the market to increase revenue. Another strength of TeMIP is its expandability. Regardless of the type of network, each component of the TeMIP solution is capable of individual linkages with other products. Hence, to achieve expansion of the solution, all a user needs to do is simply add new components. We think that a good network system should conform to international standards, possess excellent expandability and upgradability. It should also be able to adapt to the real conditions of China and be equipped with ample practical functions. Judging the HP OpenView TeMIP solution by these

solution
hp OpenView TeMIP, an integrated network and service management platform that is multitechnology, multi-vendor, multi-protocol and end-to-end all TeMIP training needs, including introduction of TeMIP products, TeMIP management, TeMIP.GAT toolkit, TeMIP.OSI toolkit, Visual TeMIP and TeMIP IST toolkit local and remote TeMIP development support, troubleshooting and installation support

challenges
overcoming inefficient and costly network management due to a highly complex environment based on various interfaces such as Q3/CMIP, CORBA, SNMP, ACSII and others improving network performance management to proactively identify and rectify network problems and deliver better quality of service providing for future network scalability and upgradability with current investments

For more information about HP OpenView software, please call your local HP reseller or HP sales office. Australia/New Zealand (61-3) 9275-3291 openview_events@hp.com China (86-10) 6564-3678 software_china@hp.com Hong Kong (800) 938-833 software_solutions@hp.com India (91-11) 2690-6176 software_india@hp.com Korea (82-2) 2199-0913 software_korea@hp.com Malaysia (603) 2698-6555 software_malaysia@hp.com Philippines (63-2) 888-5900 Singapore (65) 6275-3888 software_singapore@hp.com Taiwan (886-2) 2714-8777 software_taiwan@hp.com Thailand (662) 353-9000 Or visit: www.openview.hp.com

benefits
leverages existing resources, simplifies complex situations and helps users manage all network equipment and systems provides users with common network protocol interfaces, bracket-type value-added management functions, various easy-to-use graphical interfaces, distributed functions and unified integration functions modular architecture that enables excellent expandability and speeds time to market

Photo is for illustrative purposes only, actual product may differ from time to time. Copyright 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice and is provided as is without warranty of any kind. Produced in Singapore M03/2003 P/N: 5981-6374EEP