OXE R90Crosscompatibility Ed02 en

Communication Servers Business Unit Large Enterprise / Product Line Management
ALCATEL-LUCENT OMNIPCX ENTERPRISE RELEASE 9.0 APPLICATIONS/TERMINALS CROSS COMPATIBILITY
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ref: 8AL020033508DRASA
All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.
Table of contents
1. Introduction ............................................................................................................................................6 1.1 1.2 2. Purpose of the document ...............................................................................................................6 Improvements and add-ons ...........................................................................................................6
Related documents ...............................................................................................................................7 2.1 2.2 OmniPCX software phase-out policy ............................................................................................7 Technical documents.......................................................................................................................7
3.
How to use this document ....................................................................................................................8 3.1 Which application must be migrated during OmniPCX Software upgrade?.......................8 3.1.1 Prerequisite............................................................................................................................8 3.1.2 Elements of methodology..................................................................................................9
4.
Compliance of application versions & terminals with OmniPCX Enterprise releases .................10 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 Early Alcatel-Lucent 4400 software releases..............................................................................10 Alcatel-Lucent 4400 R3.0 ...............................................................................................................10 OmniPCX 4400 R3.2/3.2M ..............................................................................................................10 OmniPCX 4400 R4.1.1 .....................................................................................................................10 OmniPCX 4400 R4.2.........................................................................................................................10 OmniPCX 4400 R5.0 Ux ...................................................................................................................10 OmniPCX Enterprise R5.0 lx............................................................................................................10 OmniPCX Enterprise R5.1.2 ............................................................................................................11 OmniPCX Enterprise R6.0 ...............................................................................................................11
4.10 OmniPCX Enterprise R6.0.1 ............................................................................................................11 4.11 OmniPCX Enterprise R6.1 /6.1.1 ....................................................................................................11 4.12 OmniPCX Enterprise R6.2 ...............................................................................................................11 4.13 OmniPCX Enterprise R7.0 ...............................................................................................................11 4.14 OmniPCX Enterprise R7.1 ...............................................................................................................11 4.15 OmniPCX Enterprise R8.0 ...............................................................................................................11 4.16 OmniPCX Enterprise R8.0.1 ............................................................................................................11 4.17 OmniPCX Enterprise R9.0 ...............................................................................................................12 4.18 OmniPCX Enterprise / application compatibility tables ..........................................................13 4.18.1 Call handling ......................................................................................................................13 4.18.2 OmniMessage ....................................................................................................................14 4.18.3 OmniTouch Contact Center suite ..................................................................................15 4.18.4 OmniTouch cc Premium Edition .....................................................................................16 4.18.5 Alcatel-Lucent OmniTouch Unified Communication .................................................17 4.18.6 Alcatel-Lucent OmniTouch My Teamwork ...................................................................18 4.18.7 Alcatel-Lucent OmniTouch Automated Message Delivery System (AMDS) Application .........................................................................................................................19 4.18.8 Alcatel-Lucent OmniTouch Fax Server Application....................................................19 4.18.9 Omni Desktop.....................................................................................................................19 4.18.10 API Web Services ...............................................................................................................20 4.18.11 OmniVista 4760...................................................................................................................21 Alcatel-Lucent
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4.18.12 Business integrated Communication Server ( BiCS )...................................................21 4.18.13 Professional Services Applications..................................................................................22 4.18.14 Miscellaneous .....................................................................................................................22 5. OmniPCX Enterprise Hardware compatibility...................................................................................23 5.1 Crystal 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 5.1.6 5.1.7 5.1.8 5.1.9 5.1.10 Hardware vs Release OmniPCX Enterprise Compatibility..........................................23 Legend used in the table.................................................................................................23 System Boards.....................................................................................................................23 Auxiliary Coupler Boards ..................................................................................................24 Extension boards ................................................................................................................24 Trunk Interface boards......................................................................................................25 DECT boards .......................................................................................................................25 Voice Mail 4635 ..................................................................................................................26 Link Interface Optimizer Boards ......................................................................................26 Miscellaneous Boards .......................................................................................................27 Voice Hub and Wall Mounted cabinets .......................................................................27
5.2
Common Hardware/OmniPCX Enterprise compatibilities ......................................................29 5.2.1 Legend used in the table.................................................................................................29 5.2.2 System boards ....................................................................................................................29 5.2.3 Extension boards ................................................................................................................30 5.2.4 Trunk Interface boards......................................................................................................31 5.2.5 Mixed boards......................................................................................................................32 5.2.6 External battery racks .......................................................................................................32 appliance server .............................................................................................................................33 5.3.1 Compatibility between Appliance Server and Software Releases .........................33 5.3.2 Feature loss on IO2/IO2N/ OBCA loss ............................................................................34
5.3
6.
Internal compatibility issues ...............................................................................................................35 6.1 6.2 Compression resource compatibility issues................................................................................35 Voice over IP compatibility issues when implementing new services ..................................35 6.2.1 Framing 20ms for voice over IP .......................................................................................35 6.2.2 Remote LIO must be upgraded to ACT- IP...................................................................35 6.2.3 H323 services introduced since OmniPCX 4400 R4.2 ..................................................35 6.2.4 Voice over IP and direct RTP switching with OmniPCX Enterprise ...........................36 6.2.5 Direct RTP with H323 equipments ...................................................................................37 COMPATIBILITIES...............................................................................................................................38 6.3.1 Reminder on boards supporting the Transit function and the direct RTP ...............39 6.3.2 Delay (in one direction) introduced by IP gateways .................................................39 6.3.3 Delay (in one direction) from an IP Phone towards a set behind ACT or eMG ....39 6.3.4 ABC-F2 compatibility depending on the hardware and the type of configuration used (with or without compressed voice) ....................................................................39 Notes Description ............................................................................................................................42 6.3.5 USB Key compatibility for CPU7-2, Appliance Server and Blade Server .................43
6.3
7.
Terminal compatibility .........................................................................................................................44 7.1 WIRED TERMINAL compatibility .....................................................................................................44 7.1.1 Legend used in the table.................................................................................................44 7.1.2 UA 2G & Reflexes Terminals .............................................................................................44 7.1.3 Dedicated Attendant Terminals .....................................................................................44 7.1.4 Options and interfaces for Reflexes/e-Reflexes...........................................................45 7.1.5 Options for 8 & 9 series and Reflexe Terminals .............................................................46 7.1.6 e-reflexes terminals ............................................................................................................46
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7.1.7 7.1.8 7.1.9 8.
e-reflexes and Alcatel-Lucent 8 and 9 series ...............................................................47 DECT System and Terminals .............................................................................................48 Wireless LAN terminal ........................................................................................................49
Alcatel-Lucent enterprise/4400 release upgrades: impact on the 4400 system components and applications ..................................................................................................................................49 OmniPCX applications ........................................................................................................................49 Alcatel-Lucent Omnidesktop platform .............................................................................................50 10.1 Alcatel-Lucent 4058/4059 Hardware and software compatibility ........................................50 10.1.1 Windows compatibility .....................................................................................................50 10.1.2 Minimum PC configuration ..............................................................................................51 10.1.3 Migration memo ................................................................................................................51 10.1.4 Related services .................................................................................................................51 10.2 omnitouch unified communicationS hardware and software compatibility .....................52 10.2.1 OmniTouch Unified Communication 3.0 compliant platforms (server side) ..........52 10.2.2 OmniTouch Unified Communication 4.0 & 4.1 compliant platforms (server side)52 10.2.3 OmniTouch Unified Communications 5.0 compliant platforms (server side).........52 10.2.4 OS server compatibility.....................................................................................................52 10.2.5 Mail Servers OS and 46x5 version compatibility...........................................................54 10.3 omnitouch My Teamwork hardware and software compatibility.........................................54 Compliant platforms (server side)................................................................................................54 10.4 omnitouch Automated Message Delivery System (AMDS) hardware and software compatibility ....................................................................................................................................55 OS server compatibility ..................................................................................................................55 10.5 Omnitouch Fax Server ....................................................................................................................55 Compliant platforms.......................................................................................................................55 10.6 Alcatel-Lucent TAPI Premium Server ...........................................................................................55 Windows compatibility (Server)....................................................................................................55 10.7 Alcatel-Lucent TSAPI Premium Server..........................................................................................56 OS compatibility (Server) ...............................................................................................................56 10.8 XML API (My Web Services) : OS compatibility server (Server)...............................................56
9. 10.
11.
Alcatel-Lucent OmniMessage application ......................................................................................57 11.1 Alcatel-Lucent 4635H hardware and software compatibility ................................................57 11.1.1 Boards versus release compatibility ...............................................................................57 11.1.2 Minimum configuration ....................................................................................................57 11.1.3 Migration memo ................................................................................................................58 11.1.4 Recommendation and requirement .............................................................................58 11.2 Alcatel-Lucent 4635J hardware and software compatibility.................................................59 11.2.1 Boards versus release compatibility ...............................................................................59 11.2.2 Minimum configuration ....................................................................................................59 11.2.3 Migration .............................................................................................................................59 11.3 Visual Messenger Hardware and software compatibility .......................................................60 11.3.1 Server SW compatibility ....................................................................................................60 11.3.2 Client SW compatibility.....................................................................................................60 11.3.3 Application SW compatibility..........................................................................................60 11.3.4 Recommended server PC configuration......................................................................60 11.3.5 Recommended client PC configuration ......................................................................60
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12.
Omnivista 4760 Hardware and software compatibilities ................................................................61 12.1 Omnivista 4760 R3.0 ........................................................................................................................61 12.1.1 Server configuration requirements.................................................................................61 12.1.2 Common requirements ....................................................................................................61 12.2 OmniVista 4760 R3.1 .......................................................................................................................62 12.3 OmniVista 4760 R3.2 .......................................................................................................................62 12.4 OmniVista 4760 R4.0/R4.1 ..............................................................................................................63 12.5 OmniVista 4760 R4.2 .......................................................................................................................63
13.
Business integrated Communication Server ( BiCS ) .......................................................................64 13.1 Business integrated Communication Server R1.0......................................................................64 13.1.1 Server configuration requirement ..................................................................................64 13.1.2 Software compatibilities ...................................................................................................64 13.2 Business integrated Communication Server R2.0......................................................................65 13.2.1 Server configuration requirement ..................................................................................65 13.2.2 Software compatibilities ...................................................................................................65
14.
Omnitouch Contact center suite Operating System and hardware compatibilities...................66 14.1 OPerating System compatibilies ..................................................................................................66 14.1.1 OmniTouch Contact Center Suite..................................................................................66 14.1.2 OmniTouch Contact Center Premium Edition .............................................................66 14.2 Hardware compatibility: minimum PC requirement ................................................................66 14.2.1 CCS Supervision .................................................................................................................66 14.2.2 CCS Server ..........................................................................................................................67 14.2.3 CCWallboard .....................................................................................................................67 14.2.4 CCA PC client (agent) requirements ............................................................................67 14.2.5 A4400 Call Center agent (CCA) server.........................................................................67 14.2.6 Ccweb CCemail powered by genesys ........................................................................67 14.2.7 CCemail PC platform requirement ................................................................................68 14.2.8 Database requirement .....................................................................................................68 14.2.9 Ccoutbound Platform requirements..............................................................................68
15.
APPENDIX ..............................................................................................................................................69 15.1 Actual OmniPCX Enterprise /4400 released software releases ..............................................69
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1.
INTRODUCTION
1.1 PURPOSE OF THE DOCUMENT

This document covers compatibility between OmniPCX Enterprise software releases and Alcatel-Lucent Enterprise applications. The goal of this document is to provide relevant information regarding compatibility of the Omni product to marketing, sales and pre-sales people, and project managers or leaders of Alcatel-Lucent Business Partners in order to manage evolution of customer configurations. This document does not replace ACTIS regular configuration tools which must be used to define hardware and software changes when migrating former software releases of OmniPCX Enterprise, R6.1, R6.2, R7.0, R7.1, R8.0, R8.0.1 and R9 This document does not replace feature lists or product descriptions for the various Omni Products mentioned above. This document is limited to: Released application (Technical Releases). Released OmniPCX Enterprise Releases.
Alcatel-Lucent Enterprise strongly recommends that customers upgrade to the latest software release (OmniPCX Enterprise R9.0) Regarding applications, Alcatel-Lucent recommends upgrading the applications to the last release, in order to benefit from the latest improvements. This document will be revised at each new OmniPCX Enterprise software version (Technical Release)
1.2 IMPROVEMENTS AND ADD-ONS

Phase-out policy Information in this document conforms to the phase-out policy defined by eND CSBU/ Product Marketing in July 2000. Information given in this documentation is provided only for products that are still supported as of October 2008. Maintaining customer configurations that include outdated products is not feasible, as they no longer have any support from Alcatel-Lucent Enterprise.
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2.
RELATED DOCUMENTS
2.1 OMNIPCX SOFTWARE PHASE-OUT POLICY

Product Communication Note OmniPCX 4400 Life Cycle Policy ref: 8AL020033139TCASA. Archive document cross compatibility for releases prior to R5.1 ref : 8AL010980098ZZASA Previous edition of this document for release R5.1 to R6.0.1. Eflash EF-389-1220 release policy information.
2.2 TECHNICAL DOCUMENTS

Information in these documents is based on the following documents: Releases Compatibility PABX/Applications B Rynders 3BA 29000 1878 XZZA ed. 55. This document is obsolete for R6.0 and next releases. OmniTouch Suite Software Compatibility ed. 09 Source: Alcatel-Lucent eND-TSS. Communication technique : OmniPCX 4400/Enterprise Compatibilits & Evolutions ed.02 (TCO 418). OmniPCX /4400/Enterprise compatibilits DECT (TCO 274). Procdure de mise en service de la version f3.301.10 Release 6.2 (TCO 711 ed. 1) Technical release note for VoWLAN Release 3.0 offer (TCO940) Technical release note for OmniPCX Enterprise Release 7.0 Version F4.401.12 (TC0775) Installation procedure for version f4.401.13 Release 7.0 (TC0 776) Technical release note for VoWLAN Release 2.1 offer (TCO774 ed02) Technical release note for OmniPCX Enterprise Release 7.1 Version F5.401.7 (TC0837) Installation procedure for Version F5.401.21f Release 7.1 (TC0968) Technical Release Note for OmniPCX Enterprise Release 8.0 - Version G1.302.5 (TC0942) Installation procedure for Version G1.302.6e Release 8.0 (TC0987) Technical release note for OmniPCX Enterprise Release 8.0.1 - Version G1.503.9 (TC1017) Installation procedure for Version G1.503.9 Release 8.0.1 (TC1018) Technical Release Note for OmniPCX Enterprise Release 9.0 Version H1.301.24 (TC1088) Installation procedure for Version H1.301.24 Release 9.0 (TC1089)
Refer to the Technical Release Document edited by Alcatel-Lucent Enterprise/CSBU/TSS for released applications and OmniPCX software.
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3.
HOW TO USE THIS DOCUMENT

Contents of document: This document summarizes information used to prepare a customer for an OmniPCX Enterprise/4400 software upgrade. Determine the target OmniPCX software release you want to provide to your customer. For each OmniPCX software release, you will find: Hardware compatibility versus OmniPCX Enterprise release. The minimum version of application which runs with the targeted release. Information about application environments (operating system, minimum PC configuration, etc.) and the way to upgrade such an environment.
This document is a Business Partner document and should not be given directly to endusers.
3.1 WHICH APPLICATION MUST BE MIGRATED DURING OMNIPCX SOFTWARE UPGRADE?

This document will help you to check the Omni application and related hardware platform, which must be upgraded when upgrading OmniPCX Enterprise/4400 software. 3.1.1 Prerequisite Before quoting any Omni software upgrade, you must first make an on-site check of the installed configuration. All upgrade processes require the following information: OmniPCX 4400/Enterprise configuration, i.e. MAO, .SW file of the customer installed configuration in order to use them with ACTIS configuration tool. Existing Alcatel-Lucent 4400 Crystal hardware/Common hardware, such as CPU type, installed board, Carefully check the 4635 Voice Mail system, if applicable. For all existing Alcatel-Lucent applications, major release number (such as 4.2) and minor suffix number (ftxx). For non-Alcatel-Lucent applications, you may need to contact the software editor in order to define the operation to be carried out to allow their application to work properly with the new OmniPCX Enterprise. Alcatel-Lucent commitment for interoperability with non-Alcatel-Lucent applications is limited to AAPP registered application (see: http://www.Alcatel-Lucent.com/partners/) Remember that the Alcatel-Lucent Professional Services organization is able to provide a proof of concept service which tests the target configurations and appropriate acceptance tests with your end user customer. For more information and associated quotation, please contact :
Professional.services@Alcatel-Lucent.fr
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3.1.2
Elements of methodology
Verify: If the existing application release works with the targeted OmniPCX Enterprise release. The phase-out status of every component of the installed configuration. The impact on the end-user of this upgrade in order to define a training plan according to your service portfolio. Provide a quotation for: Upgrade with the last released ACTIS with use of collected .MAO, .SW, file. Application upgrade according to information provided in this document. Manpower needed to process the various application upgrades. You may need to discuss this issue with your field operation organization.
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4.
COMPLIANCE OF APPLICATION VERSIONS & TERMINALS WITH OMNIPCX ENTERPRISE RELEASES

For more details about release cycle policy, see the latest edition of the document Eflash EF-389-1220 release policy information, ref. 8AL020033139TCASA
4.1 EARLY ALCATEL-LUCENT 4400 SOFTWARE RELEASES

Software Release 1.3.x, 1.4.1 (A9series), 1.5.x and 2.0 software releases are being phased out. Do not upgrade existing configurations to this earlier software release. Only limited addons are allowed. Compatibility data will no longer be maintained by eND/CSBU for these versions.
4.2 ALCATEL-LUCENT 4400 R3.0

This version is at end of life as of December 2002 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.
4.3 OMNIPCX 4400 R3.2/3.2M

This version is at end of life as of March 2004 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.
4.4 OMNIPCX 4400 R4.1.1

This version is at end of life as of November 2004 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.
4.5 OMNIPCX 4400 R4.2

This version is at end of life as of June 2004 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.
4.6 OMNIPCX 4400 R5.0 UX

This version is at end of life as of September 2005 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.
4.7 OMNIPCX ENTERPRISE R5.0 LX

This version is at end of life as of December 2004 No customer configurations should be upgraded to this release. Alcatel-Lucent
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This document does not include any information regarding this release.
4.8 OMNIPCX ENTERPRISE R5.1.2

This version is at end of life since March 2007 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.
4.9 OMNIPCX ENTERPRISE R6.0

This version is at end of life since September 2007 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.

This version is at end of life since September 2007 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.
4.11 OMNIPCX ENTERPRISE R6.1 /6.1.1

This version is at end of life since May 2008 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.

This version is a minor version regarding the OmniPCX Enterprise 6.1/6.1.1 This release will be at end of life in October 2008

This version is a major version regarding the OmniPCX Enterprise 6.2 This release is in phase out in December 2007 Its support version is R7.1

This version is a minor version regarding the OmniPCX Enterprise 7.0 and is also a maintenance version for OmniPCX Enterprise R7.0 This release will be in phase out in November 2009

This version is a major version regarding the OmniPCX Enterprise R7.1 This release will be in phase out in October 2010
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This version is the maintenance version of the OmniPCX Enterprise 8.0. This release will be in phased out in October 2010

This version is a major version regarding the OmniPCX Enterprise R8.0 This release will be in phase out in October 2011
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4.18 OMNIPCX ENTERPRISE / APPLICATION COMPATIBILITY TABLES

The following chart provides the minimum required application release for each OmniPCX software release. You can check if you need to upgrade this application when you upgrade the OmniPCX release. Minimum application release assumes that when migrating an OmniPCX Enterprise r x to OmniPCX Enterprise r y, services available on the target configuration will be at the level that was available before migration. Careful analysis must be performed when supplementary services are required on target configurations. Such requirements may imply application migration to a more recent release. Note that it is strongly recommended to upgrade applications to the latest software release. By doing so, customers benefit from feature and application improvements. This information conforms with the phase-out policy.
4.18.1 Call handling
Call Handling
OmniPCX Enterprise R6.1 / 6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/R8.01 OmniPCX Enterprise R9.0
4058 (W95/WNT) Migration 4059 MGT 4059 MAC/BLF and Migration 4059 IP
R4.016.1 R4.016.1
R4.016.3 R4.016.3
R4.016.3
R4.016.5
R4.016.5
R4.016.12 Not supported
Not Not Not supported supported supported
R4.016.1
R4.016.3
R4.016.3
R4.016.5
R5.0.4
R5.1.1 R5.1.1
Not Not Not Not supported supported supported supported R5.0.4
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4.18.2 OmniMessage
OmniMessage
OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/R8.0.1 OmniPCX Enterprise R9.0
4615 4635H-2 (VPM 35) R5.1
3.0.24 R5.1.5 R5.2.2 and should be updated to R5.2.6 to allow blind transfer and spatial redundancy Replaced by 4635J (VPU5-8 ports) R5.2.2 and should be updated to R5.2.6 to allow blind transfer and spatial redundancy R5.3.0 R2.015
Not supported R5.1.5
Not supported Not supported
4635H-2 (VPM 35) R5.2
R5.2.6
R5.2.10 (note 2)
R5.3.0
R5.3.0
R5.4.4 (note3)
4635J (VPS 35)
Not supported
Not supported
Not supported
Not supported
Not supported
4635J (VPU5-16 ports) 4635J (VPU6-16 ports) Visual Messenger for 4635 R2
R5.2.6 R5.3.0 R2.015
R5.2.10 (note 2) R5.3.0 Note 1
R5.3.0 R5.3.0 Note 1
R5.3.0 R5.3.0 Note 1
R5.4.4 (note3) R5.4.4 (note3) Note 1
Note 1 : End of life has been pronounced by April 2006 No more technical support is provided. The alternative solution is the OmniTouch Unified Communication My Messaging Note 2 : The Release R7.0 is compatible with the version R5.2.10 of 4635H2 or 4635J (VPU5). Restriction : the IMAP4 function must be used with the version R5.2.6 of 4635s Note 3 : The next release R5.4.5 release will be available by end of 2008
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4.18.3 OmniTouch Contact Center suite

d. (1) 1) sE 1 P2 (1) srv srv (ver 2 ines 1) ( P ro o SP us rv ro o S o S rv P1 2 er 0 P Pr a B 0 S 0 P Pr Pr 3 s 3 S 3 R 8 s 00 XP Vist 00 200 XP XP 200 200 200 200 2 2 in in in in in in in n n in in W W W W Wi Wi W W W W W Other compatiblity OS C ompatibility requirement S erver side C lient side

L L oX X w/ ith .2 7.0 .1 8.0 .0 w 9.0 R6 R 7 R 8 R D D D D D D CC CC CC CC CC CC
Version
OXE
CCSupervision / CCSupervision light CCS 7.0 7.0.90.0 CCS 7.1 7.1.90.0 CCS 8.0 8.0.90.2 CCS 8.0 8.0.90.4 CCS 9.0 CCA gent CCA R7.0 7.0.8.1 CCA R7.1 7.1.8.2 CCA R8.0 8.0.8.2 CCA R8.0 8.0.8.4 CCA R8.0 CCOutbound CCO R7.0 7.0.0.2 CCO R7.1 7.1.0.2 CCO R8.0 8.0.2.0 CCO R8.0 8.0.4.0 CCO R9.0 CCOutbound agent scripting editor Scripting R7.0 7.0.0 Scripting R7.1 7.1.0 Scripting R8.0 8.0.0 Scripting R8.0 8.0.4 Scripting R9.0 CCWeb CCW R5.1 / R5.1.1 5.1.1.40 CCEmail (3) (3) CCE R6.1 6.1.0.0 CCIvr CCIVR R7.0 7.0.0. CCIVR R7.1 7.1.0 CCIVR R8.0 8.0.1 CCIVR R9.0 Server ACR ext. ACR R7.0 7.0.0 ACR R8.0 8.0.0 Server CCS Serv. CCS 7.0 7.0.0 Serv. CCS 7.1 7.1 Serv. CCS 8.0 8.0 Serv. CCS 9.0 WBM / Wall Board Manager WBM R7.0 7.0.0.0 WBM R8.0 8.0.0.0 WBM R8.0 8.0.4.0 WBM R9.0 : compatible blank: not compatible
NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR
Excel 2003, Excel 2000 Excel 2003, Excel 2000 Excel 2007, Excel 2003 Excel 2007, Excel 2003 Excel 2007, Excel 2003
NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR
CCLB 8.0.0.2 also Vista compatible CCLB 8.0.0.4 also Vista compatible
NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR (2) (2)
minimum CCS : 4.7.75.3 minimum CCS : 4.7.75.3
N R NR N R N R NR N R N R NR N R N R NR N R N R NR N R N R NR N R
NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR
NR Not R : elevant
(1) S tandard Edition / 32 bits edition (2) Only for S server / E server lave asy (3) V ersion g13026+ minimum
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ref: 8AL020033175TCARA 10
4.18.4 OmniTouch cc Premium Edition
OTCC PE Version OTPE Server R7.0 R7.1 1.0.00.07002F 1.0.01.03002C2

io n 3 d it S P (6 ) 5 ) L (5 ) 4) 4) s E E d. E d. ( 6 .x 7 . x P3 s L v( ( P4 er e r X L th X o X L th X 2 s ine S td Std s r s rv 1/S ) P (6 1 2 ) ( 2) 3 ) w /o w i w / w i lor p lor o S o o SP Bu 5 0 8 p (1 ( SP R Pr r r 3S 7 00 00 0 0 E x t Ex 6 . 2 7 . 0 7 . 1 8 . 0 8 . 0 9 . 0 9 . 0 0 0 3 0 0 3 0 0 8 0 0 0 P P P P i s ta L 2 L 2 L 2 2 0 0 2 0 0 et e R R R R R R R 2 n 2 n 2 n 2 n X n X n V S Q S Q S Q c el cel r n te r n E E E E E E E e n OX O X O X O X OX OX O X Wi Wi W i Wi Wi W i Wi M S M S M S E x Ex In t In MSSQL Excel Others compatibility IE OS Compatibility PBX Compatibility Compatibilit Compat. Compat. requirements Server side Client side
( 5) ( 5) NR NR NR NR NR NR NR
R7.1.1 1.0.02.00003B R7.1.1 1.0.02.00004C R8.0 2.00.205 R8.0 2.00.206 R8.0 2.00.207 Visual CC R7.0 R7.1 1.0.00.07002F 1.0.01.03002C
NR NR NR NR NR NR
NR NR NR NR NR NR
NR NR NR NR NR NR
R7.1.1 1.0.02.00004C R8.0 2.00.205 R8.0 2.00.206 R8.0 2.00.207 Agent Desktop R7.0 R7.1 R8.0 R8.0 R8.0 1.0.00.07002F 1.0.01.03002C 2.00.205 2.00.206 2.00.207
NR NR NR NR NR NR
NR NR NR NR NR NR
NR NR NR NR NR NR
R7.1.1 1.0.02.00004C
: compatible blank : not compatible N R N ot relevant
(1): minimum patch level: R6.2 / F3.301.27 (2): minimum patch level: R7.0 / F4.401.21 (3): minimum patch level: R7.1 / F5.401.21
(4): Standard Edition - 32 bit edition only (5): minimum OXE version : G1.302.8 / G1.503.17 (6): Same Excel version must be used on OTPE Server and Visual CC
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4.18.5 Alcatel-Lucent OmniTouch Unified Communication
OmniTouch Unified Communications

OmniPCX Enterprise R6.1/6.1.1 Unified Communication R3.0 (1): My Assistant, My Messaging and My Phone applications Unified Communication R3.0 (2): My Teamwork application Unified Communication R4.0 (1): My Assistant, My Messaging and My Phone applications Unified Communication R4.0 (2): My Teamwork application Unified Communication R4.1 (1): My Assistant, My Messaging and My Phone applications OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0
R3.0.7
R3.0.7
R3.0
R3.0
R4.0
R4.0
R4.0(3)
R4.0(3)
Not supported Not supported R4.1 Not compliant XL R4.1 Not compliant XL
Not supported Not supported R4.1 Not compliant XL R4.1 Not compliant XL R5.0/ R5.01(4)
R4.0
R4.0
R4.0(3)
R4.0(3)
R4.1
R4.1
R4.1
R4.1
Unified Communication R4.1 (2): My Teamwork application
R4.1
R4.1
R4.1
R4.1
Unified Communications R5.0 (1)
R5.0/R5.01
R5.0/R5.01
R5.0/R5.01
R5.0/R5.01
R5.0/R5.01
Unified Communications R5.1 (1)
R5.1
R5.1
R5.1
R5.1
R5.1
R5.1
(1) My Messaging (Unified Messaging model) and My Assistant require an OmniPCX Enterprise Gateway (at least R6.0.1 latest release strongly recommended) if a G.723/G.729 codec is used. See also the PBX Gateway section below. (2) Requires an OmniPCX Enterprise Gateway (at least R6.0.1 latest release strongly recommended) if G.723/G.729 codec is used. See also the PBX Gateway section below. (3) OmniPCX enterprise R7.1 & R8.0/8.0.1 and OmniTouch UC R4.0 are compliant in the same feature level as OmniPCX Enterprise R7.0 (4) OmniPCX enterprise R9 and OmniTouch UC R5.0 are compliant in the same feature level as OmniPCX Enterprise R8.0/R8.0.1 Note that some OmniTouch UC features require a dedicated OmniPCX Enterprise release (refer to the OmniTouch UC Feature List documents). For information about phase out status of Alcatel-Lucent OmniTouch Unified Communications services, please refer to the Alcatel-Lucent OmniPCX Enterprise lifecycle policy (ref. 8AL020033139TCASA).
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PBX Gateway The following table provides, for each application included in the Alcatel-Lucent OmniTouch Unified Communication software suite, the compatibility with the Alcatel- Lucent OmniPCX Enterprise systems available in the field.
OmniTouch UC My Assistant, My Messaging and My Phone applications PBX Front-end or PBX Gateway Other PBX nodes in Other PBX nodes in the same Network sub-network
My Phone for Omnitouch Unified Communication R3.0 R4.0 and R4.1 My Messaging for Omnitouch Unified Communication R3.0 R4.0 and R4.1 My Assistant for Omnitouch Unified Communication R3.0 R4.0 and R4.1
Not used
R3.2 R4.2
R3.2 R3.2 R5.0 Ux
>= R7.1 * R5.0 Ux
* Refer also to the OmniTouch UC Feature List documents to check applicable restrictions Two types of link are available when inter-connecting My Teamwork to PBX systems: SIP connection, which requires an OmniPCX Enterprise Gateway (software must be at least Release 7.1) for inter-connecting to: Other PBX vendors. OmniPCX Enterprise/4400 < Release 6.0.1 PSTN link, based on AudioCodes cards An OmniPCX Enterprise Gateway is not required in such context. 4.18.6 Alcatel-Lucent OmniTouch My Teamwork
OmniTouch My Teamwork
OmniPCX Enterprise R6.1/6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0
Unified Communication R5.0 (2): My Teamwork application R5.0/R5.01 Unified Communication R5.1 (2): My Teamwork application
R5.0/R5.01
R5.0/R5.01
R5.0/R5.01
R5.0/R5.01
R5.0/R5.01
R5.1
R5.1
R5.1
R5.1
R5.1
R5.1
(2) Requires an OmniPCX Enterprise Gateway (at least R6.0.1 latest release strongly recommended) if G.723/G.729 codec is used. See also the PBX Gateway section below.
Two types of link are available when inter-connecting My Teamwork to PBX systems: SIP connection, which requires an OmniPCX Enterprise Gateway (software must be at least Release 7.1) for inter-connecting to: Other PBX vendors. OmniPCX Enterprise/4400 < Release 6.0.1 PSTN link, based on AudioCodes cards An OmniPCX Enterprise Gateway is not required in such context.
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4.18.7 Alcatel-Lucent OmniTouch Automated Message Delivery System (AMDS) Application
OmniTouch Automated Message Delivery System

OmniPCX Enterprise R6.1/6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.01 OmniPCX Enterprise R9.0
AMDS R3.2 AMDS R5.0 AMDS R5.1
R3.2 R5.0/R5.01 R5.1
R3.2 R5.0/R5.01 R5.1
R3.2 R5.0/R5.01 R5.1
R3.2 R5.0/R5.01 R5.1
R3.2 R5.0/R5.01 R5.1
R3.2 R5.0/R5.01 R5.1
Two types of link are available when inter-connecting AMDS to PBX systems: SIP connection, which requires an OmniPCX Enterprise Gateway (software must be at least Release 7.1) for inter-connecting to: Other PBX vendors. OmniPCX Enterprise/4400 < Release 6.0.1 PSTN link, based on AudioCodes cards An OmniPCX Enterprise Gateway is not required in such context. 4.18.8 Alcatel-Lucent OmniTouch Fax Server Application
OmniTouch Fax Server Application

Fax Server 5.0 R5.0/R5.01 R5.0/R5.01 R5.0/R5.01 Fax Server 5.1 R5.0/R5.01 R5.0/R5.01 R5.0/R5.01 Fax Server is embedded in UC server for a configuration under 500 users
R5.0/R5.01 R5.1
The link between the Fax Server and OXE / UC is SIP only today, in the future we also will have H323.
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4.18.9 Omni Desktop
Omni Desktop
OmniPCX Enterprise R6.1 / 6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0
XML telephony R1.0
R1.1
Not supporte d
TSAPI Premium server R4.x
R4.2.3.1
R4.2.3.1
R5.0.11
R5.0.11
Not supporte d Not supporte d Not supporte d
Not supporte d Not supporte d Not supporte d
Not supported Not supported Not supported R6.3.0 / R6.3.1 R6.3.1 for XL
Not supported Not supported Not supported R6.3.0 / R6.3.1 R6.3.1 for XL
R6.3.0 / R6.3.1
R6.3.0 / R6.3.1
R6.3.0 / R6.3.1
R6.3.0 / R6.3.1
IP Touch and WLAN Phone not supported
4.18.10 API Web Services
API Web Services

OmniPCX Enterprise R6.1/R6.1.1 My IP Touch Web Services R2.x My Phone Web Services R2.x My Assistant Web Services R2.x My Messaging Web Services R2.x My Management Web Services R2.x R2.1/R2.2 R2.1/R2.2 R2.1/R2.2 R2.1/R2.2 R2.1/R2.2 OmniPCX Enterprise R6.2 R2.2 R2.2 R2.2 R2.2 R2.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/R8.0.1 R3.0/R3.1 My IP Touch Web Services R3.x R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 Not compliant XL R3.0/R3.1 My Phone Web Services R3.x R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 Not compliant XL R3.0/R3.1 My Assistant Web Services R3.x My Messaging Web Services R3.x My Management Web Services R3.x XML FrameWork Management R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 Not compliant XL R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 Not compliant XL R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 R3.0/R3.1 Not compliant XL R3.0/R3.1 OmniPCX Enterprise R9.0 R3.0/R3.1 Not compliant XL R3.0/R3.1 Not compliant XL R3.0/R3.1 Not compliant XL R3.0/R3.1 Not compliant XL R3.0/R3.1 Not compliant XL R3.0/R3.1
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R3.x Not compliant XL My TeamWork Web Services R3.x IP Touch Web Services R5.0 Telephony Web Services R5.0 One Number Web Services R5.0 Messaging Web Services R5.0 Management Web Services R5.0 XML FrameWork Management R5.0 TeamWork Web Services R5.0 IP Touch Web Services R5.1 Telephony Web Services R5.1 One Number Web Services R5.1 Messaging Web Services R5.1 Management Web Services R5.1 XML FrameWork Management R5.1 TeamWork Web Services R5.1 R3.1 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R3.1 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R3.1 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1
Not compliant XL R3.1 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1
WLAN Phone not supported
4.18.11 OmniVista 4760 Note: Configuration of several OmniPCX 4400/Enterprise at the same time available only for OmniPCX 4400/Enterprise with same patch and release.
OmniVista
OmniPCX Enterprise R6.1/6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0 OmniPCX Enterprise R9.0
4760 OmniVista Wizard R6 4760 OmniVista 4760 OXE patch download 4760 PCS patch download 4760 OXE Audit 4760 SIP Manager
R3.1.07 R6.1.2 R3.1.07.00 no no no no
R3.2.04.00.a R4.0.11.01.a R4.1.08.00.c R4.2 R5.0 Not Not Not Not Not supported supported supported supported supported R3.2.04.00.a R4.0.11.01.a R4.1.08.00.c R4.2.06.01a R5.0.07.02b no no no no no no no no R4.1 R4.2 R5.0 no R4.2 R4.2 R5.0 no R5.0 R5.0 R5.0 R5.0
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4.18.12 Business integrated Communication Server ( BiCS )
OmniVista
OmniPCX Enterprise R6.1/6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0 OmniPCX Enterprise R8.0.1 OmniPCX Enterprise R9.0
BiCS
Not Not Not Not supported supported supported supported R1.0 (1) BICS R2.0 Release will be available on December 2008
R1.1
R2.0 (1)
4.18.13 Professional Services Applications
Other Applications
OmniPCX Enterprise R6.1 / 6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8/R8.0.1 OmniPCX Enterprise R9.0
IP Desktop Softphone IP Desktop Agent IP Desktop Attendant Free Desktop IP Touch DoorCam Ringtone Customization Wall Board Manager for OTCC Premium CCIVR integration for OTCC Premium
N/A N/A N/A N/A N/A N/A
MIPD V2.0.3 MIPD V2.0.3 MIPD V2.0.3 V1.0.4 N/A N/A
MIPD V2.0.3 MIPD V2.0.3
MIPD V2.0.3
MIPD V2.0.3 MIPD MIPD V2.0.3 V2.0.3 MIPD V2.0.3 V1.0.4 V1.0.4 V2.1.3 (1) V1.2.7 (2) V1.2.7 (2) V1.2.7 (2) N/A N/A V1.5.0.7 (3) V7.1 (4) V1.1
IPDSP V2.0 IPDSP V2.0
IPDSP V3.0 IPDSP V3.0 MIPD V2.0.3 V3.0 V1.2.7 (2) V1.1
N/A N/A
N/A V7.1 (4)
N/A V7.1 (4)
V2.0.0.0 (3) V7.1 (4)
V2.0.0.0 (3) V7.1 (4)
(1) V 2.1.3 from R8.0 use the same compatibility rules than XML API (2) V 1.2.7 use the same compatibility rules than API (3) V1.5.0.7 follow the Premium versions Release 1.0 (technique) = Version 7.0 (commercial) -> wbm 1.5.0.7 Release 1.1 (technique) = Version 7.1 (commercial) -> wbm 1.5.1 (compatible also with Release 1.0) Release 1.0.2 (technique) = Version 7.1 (commerciale) -> from wbm 1.5.2.3 and less than 2.0.0.0 Release 2.0.X (technique) = Version 8.0 (commerciale) -> from wbm 2.0.0.0 and above From wbm 1.5.2 only compatible with Version 7.1. (4) V7.1 follow the Premium versions
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4.18.14 Miscellaneous
Miscellaneous
Notification Server R2 Alcatel-Lucent Audio Station (AAS) Netop (Replace IRC client) remote connection for IVR Translator Tool for OXE Strings. (TSL)
R2.08d 7.2
R2.08d 7.2.1
Note 1 7.2.2
Note 1 7.2.3
Note 1 7.2.3
Note 1 7.2.3 7.65 (Note2) R4.2.0
7.65 R4.1.0
7.65 R4.1.0
7.65 R4.1.0
7.65 R4.1.0
7.65 R4.2.0
Note 1 : Product is in phase out since April 2006 Note 2 : Product is Phase-out. No more in the catalogue.
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5.
OMNIPCX ENTERPRISE HARDWARE COMPATIBILITY
5.1 CRYSTAL HARDWARE VS RELEASE OMNIPCX ENTERPRISE COMPATIBILITY

5.1.1 Legend used in the table
Phase Status set to Out: no longer in OmniPCX Enterprise catalog Y = Supported by the Release and still in the catalog S = Supported by the Release but no longer in the catalog N = Not supported by the Release * = Only in case of Add-On
5.1.2 System Boards

System Board OmniPCX Enterprise R6.1/R6.1.1 S (1) OmniPCX Enterprise R6.2/R7.0 S (1) OmniPCX Enterprise R7.1 S (1) OmniPCX Enterprise R8.0/8.0.1 N OmniPCX Enterprise R9.0 N Notes (1) HDD 6 Gb with 128 MB RAM (2) HDD 6 Gb with 128 MB RAM (3) HDD 10 Gb with 128 MB RAM (4) Disk 6 Gb with 256 MB RAM (5) Disk 10 Gb with 256 MB RAM (6)Disk 10 Gb with 256 MB RAM, no hardkey Replaced by IO2N with CPU7
Board Type CPU5 step 3
Phase Status Out
CPU6 step 2
Out
Y (2)
Y (2)
Y (2)
S (3)
S(3)
CPU7 step 1
Out
Y (4)
Y (4)
Y (5)
Y (5)
S (5)
CPU7 step 2 ECX1 IO2 IO2N OBCA-2 VMU-OBCA

VMU-OBCA 2
Out Out Out Out Out Out Out Out Out Out Out
N S S Y S S S Y Y S Y S Y S S
N S S Y S S S Y Y S Y S Y S S
Y (6) S S Y S S S Y Y S Y S Y S S
Y (6) S S Y S S S S Y S Y S Y S S
Y (6) S S Y S S S S Y S S S Y S S
INTOF INTOF2 RT2 RT2-1 MMSFD RMAB SRMA NX64
Couple INTOF-A with INTOF-B Couple INTOF2-A with INTOF2-B no Alcatel-Lucent series 9 sets behind RT2 /RT2-1
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5.1.3 Auxiliary Coupler Boards
Auxiliary Coupler Boards OmniPCX Enterprise Board Type Phase Status R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes VG + Conference only (1) Only used for auxiliaries. 4300 migration not supported in R8.0
GPA GPA2 SU SUVG VG Z20/VG
Out Out Out Out Out
S Y S S S S
S Y S S S S
S Y S S S S
S Y S (1) S (1) S S
S Y S (1) N N S
5.1.4 Extension boards
Extension boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Board Type
eUA32 eZ32 UA/ZP UA16 UA32NV Z12 Z12-2 Z24 Z24-2 Z32
Out Out Out Out Out Out Out Out
Y Y S S S S S S S S
Y Y S S S S S S S S
Y Y S S S S S S S S
Y Y S S S S S S S S
Y Y S S S S S S S S
Configured on VH step 2 (90w)
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5.1.5 Trunk Interface boards
Trunk Interface boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Board Type
ACEM BPRA BPRA2 BPRA2-1 BRA BRA2-1 DPT1
Out Out Out Out Out Out
Y S S S S Y Y
Y S S S S Y Y
Y S S S S Y Y
Y S S S S Y Y
S S S S S Y S
No more A-Mu conversion on DPT12, E1 & DPT1-2 can't be used on the same system.
DPT1-2 EMTL NDDI NDDI2 NDDI2-2 NPRAE NPRAE-2 PCM PCM2 PRA PRA2
Out Out Out Out Out Out
N Y Y Y Y Y N S Y S Y
Y Y S (1) S (2) Y (3) Y Y S Y S S
Y Y S S Y (3) S Y S Y S S
(3) UK included +DPNSS and DASS2 +DPNSS and DASS2
5.1.6 DECT boards
DECT Boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes No more synchro CSP with DECT2&DECT4 from R4.2 No more synchro CSP with DECT2&DECT4 from R4.3
Board Type
DECT2
Out
DECT4 DECT4HB DECT8 DTM
Out Out Out
S S Y S
S S Y S
S S Y S
S S Y S
S S Y S
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5.1.7 Voice Mail 4635
Voice Mail 4635 Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Board Type
MSBI SPA3 VPM35 VPM35-1 VPU5 VPU6
Out Out -
Y Y S Y S Y
Y Y S Y S Y
Y Y S Y S Y
Y Y S Y S Y
Y Y S Y S Y
5.1.8 Link Interface Optimizer Boards
Link Interface Optimizer boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Board Type
GIP4-1 GIP4-4 GIP6 GIP6A INTIP INTIP-2 LIOB LIOB-2 LIOP LIOP-2 LIOX LIOX-2
Out Out Out Out Out Out Out Out Out
Y Y S S S Y S S S S S S
Y Y S S S Y N S N S N S
with COMP2 daughter board
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5.1.9 Miscellaneous Boards
Miscellaneous Boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Board Type
IRC TNLO1 TNLO2 TNLO11 TNLO21 SSM MSM SSM V5 MSM V5
Out Out Out -
S S S Y Y N N N N
S S S Y Y Y Y N N
S S S Y Y Y Y Y Y
N S S Y Y Y Y Y Y
N S S Y Y Y Y Y Y
Alcatel-Lucent security module Alcatel-Lucent security module Alcatel-Lucent security module Alcatel-Lucent security module
5.1.10 Voice Hub and Wall Mounted cabinets
Voice Hub and Wall Mounted cabinets Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Board Type
(1) 10 Base T only.

10 BaseT connector (3BA 23182 AA) has been phased out by April 2006 (2) Basically, all cabinets were only compatible with 10BaseT. Since the reference listed in the table "Rack references" below, the VH and WM1 cabinets are compatible with the 10/100BaseT.
VH55W
Out
S (1)
S (1)
S (1)
S (1)
S (1)
VH48V
Out
Y (2)
Y (2)
Y (2)
VH90W WM1 48V WM1 110/230V
Out Out Out
Y (2) Y (2) Y (2)
Y (2) Y (2) Y (2)
Y (2) Y (2) Y (2)
S S S
S S S
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Rack references Designation Reference
VH (10/100BaseT) Basic Rack 48V VH (10/100BaseT) Basic Rack 48V USA VH (10/100BaseT) Basic Rack 90W VH (10/100BaseT) Basic Rack 90W USA VH (10/100BaseT) Extension Rack 48V VH (10/100BaseT) Extension Rack 48V USA VH (10/100BaseT) Extension Rack 90W VH (10/100BaseT) Extension Rack 90W USA WM1 (10/100BaseT) Basic Packed 110/230V WM1 (10/100BaseT) Basic Packed 110/230V USA WM1 (10/100BaseT) Basic Packed 48V WM1 (10/100BaseT) Basic Packed 48V USA WM1 Battery package (battery autonomy 1.2 Ah)
3BA 56191 AN 3BA 56191 UN 3BA 56193 AN 3BA 56193 UN 3BA 56192 AN 3BA 56192 UN 3BA 56194 AN 3BA 56194 UN 3BA 27112 AN 3BA 27112 UN 3BA 27113 AN 3BA 27113 UN 3BA 57106 UB
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5.2 COMMON HARDWARE/OMNIPCX ENTERPRISE COMPATIBILITIES

Phase Status set to Out: no longer in OmniPCX Enterprise catalog Y = Supported by the Release and still in the catalog S = Supported by the Release but no longer in the catalog N = Not supported by the Release * = Only in case of Add-On
5.2.2 System boards
System Board Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes (1) Disk 10 Gb with 256Mb minimum for PCS (2) Disk 10 Gb with 256Mb minimum
Board Type
CS GD GD-2 GA GA-2 MEX MCV8-I MCV24-I MADA3 MADA1 HSL2 HSL1 S-LANX4 LANX8 LANX16-1 LANX16-2 AFU-1 XMEM-1 RMA MODB Out Out
Y S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y
Y S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y
Y (1) S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y
Out Out
Out Out
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5.2.3 Extension boards
Extension Boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Board Type
UAI16 SLI16 SLI8 SLI4 UAI16-1 UAI8 UAI4 SLI16-1 SLI8-1 SLI4-1
Out Out Out Out -
S S S S Y Y Y Y Y Y
S S S S Y Y Y Y Y Y
S S S S Y Y Y Y Y Y
S S S S Y Y Y Y Y Y
S S S S Y Y Y Y Y Y
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5.2.4 Trunk Interface boards
Trunk Interface boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Board Type
APA4 HU APA4 LCG APA4 TBR21 APA4 US APA8 HU APA8 LCG APA8 TBR21 APA8 US METCLI GSCLI CLIDSP DDI2 DDI4 BRA2 BRA4 BRA8 DIGITAL ACCESS E1 DASS2 DIGITAL ACCESS PCM-R2 ISDN ACCESS E1 PRA-T2 PRA-T1 T1-CAS IRAD-CH
Out Out Out Out -
Y S Y Y Y S Y Y S Y Y S Y Y Y Y Y
US market US market
Out
Y Y Y Y
Y Y Y Y
Y Y Y Y
Y Y Y S
Y Y Y S
Not available for US market
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5.2.5 Mixed boards
Mixed boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Board Type
MIX084 MIX048 MIX044 MIX484 MIX448 MIX244
Out Out Out
S S S Y Y
S S S Y Y Y
S S S Y Y Y
S S S Y Y Y
S S S Y Y Y
8UA + 4Z 4UA + 8Z 4UA + 4Z 4T0 / 8UA + 4Z 4T0 / 4UA + 4Z 2T0 / 4UA + 4Z
5.2.6 External battery racks
Module Racks and External battery OmniPCX Enterprise Board Type R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Module Rack S (MR1) Module Rack L (MR3) External Battery Rack

External Battery Rack 12V Cherokee External Battery Rack 36V Cherokee
Y Y Y
Y Y Y
Y Y Y
Y Y Y
Y Y Y The minimum technical releases of MR1and MR3 racks compatible with the external battery rack are in the "Rack reference" table below
External Battery Box
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Designation
Reference
Rack 1U MR1 (without battery) Rack 3U MR3 230 V (without battery) Rack 3U MR3 110 V (without battery) Rack 1U MR1 48V (assembled) Rack 3U MR3 48V (assembled) Extension Battery Rack Charger Rack 48V / 14 Ah W/O Rectifier Rectifier 500W for Charger Rack
3EH 76020 AEAB 3EH 76027 AEAB 3EH 76027 BEAB 3EH 76172 AAAB 3EH 76170 AAAA 3EH 76187 AAAA 3EH 76181 AAAA 3EH 76185 AAAA
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5.3 APPLIANCE SERVER

5.3.1 Compatibility between Appliance Server and Software Releases
Appliance Server Phase Status Out Out OmniPCX Enterprise R6.1/R6.1.1 S S N IBM X306M IBM X3250 HP DL320 G5 N N OmniPCX Enterprise R6.2/R7.0 S S S (1) N N OmniPCX Enterprise R7.1 S S S Y (2) N OmniPCX Enterprise R8.0/R8.01 S S S Y (2) Y (2) Y (3) IBM X3250-m2 N N N Y (4) OmniPCX Enterprise R9.0 S S S Y (2) Y (2) Y Y (1) Version minimum = F3.301.16.d (2) Memory size = 1Go (2) Memory size = 1Go (3) HP DL320 G5p : 8.01 Only (4) 8.0.1 Only Notes
Board Type IBM 305 IBM X306
Modifications/restrictions when an Alcatel-Lucent crystal CPU is replaced by an Appliance Server Note: Only use Alcatel-Lucent recommended Appliance Servers. Alcatel-Lucent has validated an Appliance Server as OEM from IBM. BP who wants to buy AS directly from IBM should consult "Alcatel-Lucent Application Partner program" for the current Appliance Server reference supported. The following hardware/features are not supported when the existing ACT CPU is replaced by an Appliance Server during a migration:
Hardware / feature Alternative with Appliance Server
Voice Guide on CPU6 Q23 on CPU6 External Music on Hold on CPU 4615 / VMU-OBCA DTM for DECT on CPU6 Additional V24 ports or SPB for Additional V24 ports IO2/ OBCA Boards (see next section) Remote Maintenance Access (RMA)
GPA2 GPA2 Z port 4635J DECT8 Board V24-IP Module No Alternative or V24-IP box RMA with rack 1U
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5.3.2 Feature loss on IO2/IO2N/ OBCA loss The IO2 and OBCA boards are no longer available when the Communication Server Software runs on Appliance Server because: The IO2 board is linked to ACT CPU via a front panel bus not available between an Appliance Server and an Auxiliary Crystal Gateway. The OBCA Board is a daughter board of the CPU3/6.
Some applications / features are not available when the hardware platform of the R5.1 Communication Server is an Appliance Server: Data Communication in B Channel:
Example with OmniPCX 4400 : 4760 server PRA CPU B PSTN CPU IO2 / OBCA PRA
IO2/ OBCA Ethernet B : B Channel with Data bearer capability : OmniPCX 4400 Board
Following Signaling Support for ABC Hybrid Link: Signaling channel through synchronous data communication. Signaling in B channel not switched (see also multi-direction ABC accesses). Signaling in switch B channel through permanent connection of public network (no signaling backup via IDSN and no secured access).
Direct Access to Communication Server Application via IO2 is not available with Appliance Server but can be replaced by IP/V24 Box:
Example with OmniPCX 4400 : Application terminal (hotel menu, AHLink, wallboard CCD,...)
IO2 / OBCA UA CPU
UA set + TA
Example with OmniPCX Enterprise and A/ S : Application terminal (hotel menu, AHLink, wallboard CCD,...) INTIP
V24/ IP Box
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6.
INTERNAL COMPATIBILITY ISSUES
6.1 COMPRESSION RESOURCE COMPATIBILITY ISSUES

When upgrading a networked configuration where voice compression service is implemented, the pre-sales and sales force must be aware of the following compatibility issues:
LIO P/B/X
LIO/P/B/X-2
LIO E
INT IP
GD
LIO P/B/X
Comp6
Y (Note 1)
LIO/P/B/X-2 LIO E INT IP GD
Comp 2 Comp 2 GIP 6/GIP4 MCV/MADA
Y Y
N Y (See restriction below) N (note 2) Y Y
N Y (See restriction below) N (note 2) Y Y
Note 1: Possible voice quality issues. Note 2: see commercial package for upgrade toward INT IP
6.2 VOICE OVER IP COMPATIBILITY ISSUES WHEN IMPLEMENTING NEW SERVICES

6.2.1 Framing 20ms for voice over IP Voice framing occurs every 20ms when using the G729A or G711 algorithm. This improvement provides a: Dramatic increase in the speech quality. Significant decrease in transit delay in networked configurations. Thus providing the same transit speed as "direct switching over ABC network" provides. But transit is only available on INT IP (not on GD)
This framing rate is available only on INT IP and GD boards and is not compatible with any former LIO compression resources. Note the following: Configuration of "framing 20ms" is a "per system" configuration parameter. (This means that every VOIP communication on the system is framed every 20ms). 20ms framing is only available on INT IP and GD boards and is not available on other LIO devices.
This means that activating 20ms framing on an existing network replaces all compression resources over the ABC network, including: LIO-E and LIO-TSC. LIO-P, LIOB, and LIO X (comp 6 based).
6.2.2 Remote LIO must be upgraded to ACT- IP. 20 ms framing will not be compatible with VoATM based on BBC 2. Interoperability between VoATM and VOIP is not released on OmniPCX Enterprise.
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6.2.3 H323 services introduced since OmniPCX 4400 R4.2 OmniPCX 4400 R4.2 provides new H323 services (see release description) allowing the use of the H323-compliant protocol in ABC F2 over IP (H323 inter-node feature) and services such as "fast start", External Gatekeeper, Internal Gatekeeper, services for ABC F2 over IP communications. When requiring this operating mode, users must consider the following issues: "H323 inter-node" feature is only available on INT IP. "H323 inter-node" is a per system configuration parameter. Every node of a network must be configured according to this operating mode, this implies that every OmniPCX 4400 R4.2 running this feature for ABC F2 over IP must be configured with INT IP blades.
6.2.4 Voice over IP and direct RTP switching with OmniPCX Enterprise Echo cancellation depth is 64 ms as of R6.0 / R6.0.1/ R6.1/R6.2/R7.0 (32 ms before R6.0 / R6.0.1) Echo cancellation depth is 128 ms in R7.0 using GIP4 / MADA daughter boards
Echo cancellation depth

OmniPCX Enterprise R5.1/R5.1.1/ R5.1.2 OmniPCX Enterprise R6.0/R6.0.1 R6.1/R6.1.1/ R6.2 OmniPCX Enterprise R7.0/R7.1/R8.0/8.0.1/R9.0
GIP6/MCV24 GIP4/MADA
32ms
32ms 64ms
32ms 128ms
Direct IP switching in network Direct RTP is a feature that allows direct RTP communication between endpoints without requiring the use of a compression resource from the call server. Direct RTP is available in the following cases: Between two endpoints belonging to the same node. Between two endpoints belonging to different nodes connected by IP VPN internodes links. This configuration is called "direct RTP in network".
The advantage of direct RTP, especially in a network, is that RTP flow does not transit in any way through call server compression resource, transmission delay is minimum and only related to voice processing (at endpoint level) and network delay. Direct RTP mode must be configured for these reasons and particularly when a Common Hardware (GD board) is used. This is due to the fact that configuring transit across this resource involves a compression/decompression cycle that often leads to unacceptable overall transit delay. Configuration of Direct RTP must follows these "rules": Direct RTP must be activated across the entire IP PCX network H323 "fast start" mode is mandatory Not compatible with LIO-E
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Before R7.0, direct RTP cannot be used in the following cases: Communication involving pure H323 devices like softphone application, or Z over IP devices such as Audiocodes MP1xx devices. Communication will transit on the Call Server and a compression resource will be allocated during the communication, in this case careful design of the network dimensioning must be performed. Mixed OmniPCX Enterprise and OmniPCX 4400 nodes due to the fact that Direct RTP in network is not available before OmniPCX Enterprise R5.0 Lx.
6.2.5
Direct RTP with H323 equipments
Release 7.0 allows to use Direct RTP for H323 equipments and all OmniPCX Enterprise H323 Gateways (MGDs, GA, INTIP) for voice and Fax T38. H323 direct RTP is also available for equipment supporting the Fax over IP (Audiocode MP1xx), H323 Gateways of carriers, the My Phone application in VoIP Nomadic. The management of H323 direct RTP on OmniPCX Enterprise must be carefully enabled since all H323 terminals of the installation must be able to reroute the H245 RTP flow called "Empty Terminal Capability Set" or "Voice Path Replacement". In ABC-F networked configuration, all the nodes must be in Release 7.0 or higher to benefit the direct RTP for H323 terminals on all the nodes. No direct RTP between SIP set and a H323 terminal. No direct RTP between H323 terminals with different compression algorithms (for instance case of H323 terminal in G723 or G729 calling a 4645 in G711). Management IP/IP Parameters/Direct RTP = True IP/IP Parameters/Direct RTP For H323 Terminals = True
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6.3 COMPATIBILITIES
As of Release 7.0 and with the implementation of name using UTF-8 format, the networked interworking rules have changed. Please refer to the Installation procedure for Release 7.0 (TCO776) It is authorized to operate a Release 8.0 in a single sub-network only with systems having at least the versions below: R7.1 R7.0 R6.2 R6.1.1 R6.0.1 : F5.401.13 : F4.401.13 : F3.301.16.e (patch for compatibility UTF-8) : F2.502.12.d (patch for compatibility UTF-8) : F1.603.1.z (patch for compatibility UTF-8)
Cohabitation in a single sub-network of a Release 7.1 with Releases 5.0 Ux, 5.1, 5.1.1, 5.1.2, 6.0, 6.1 is only authorized to allow progressive migration to the latest supported release. During the cohabitation period you must prohibit: o o broadcasting of the database and not carry out any audit, on the Release 7.1/8.0 node, sending of the names in UTF-8 format in the network must be prohibited (set the Enable UTF8 in ABCF network system parameter to False).
Cohabitation in a single sub-network of a Release 7.1 with Releases < 5.0 Ux, 5.0 Lx is not authorized. If using a CCS multi-site, each node must be in Release 8.0. As of Release 7.0, the number of entities and IP domains changes to 1000 (in Releases < 6.2, the number of entities is 255). In a network, these limits are allowed only if each node of the network is in Release 6.2 or higher. From Release 7.1 and on each node of the network (whatever their version) cohabiting with R7.1: LIOE and TSC-LIOE boards must be replaced by INTIP boards. INT1and INT2 boards must be replaced by INTOF/INTOF2 boards. If one node of the network is in XL configuration, all the node MUST be in release R8.0. As of Release 8.0, some provisioning are increased. To use the new values, all the nodes MUST be in R8.0 or above. Entities: more than 1000 entities can be used only in a release-homogeneous network. Users in network: more than 50 000 users can be used only in a release-homogeneous. DDI Range: more than 200 DDI slices can be used only in a release-homogeneous network. NPD: more than 50 NPD can be used only in a release-homogeneous network. DCT: More than 30 DCT can be used only in a release-homogeneous network. External Voice mail: more than 32 voice mails can be used only in a release-homogeneous network. As of Release R9.0, in case of heterogeneous network topology with ABC-IP trunks, the transit node must be in Release R9.0 for the ABC-IP feature. Heterogeneous versions that
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are allowed on other nodes can be only R8.0/R8.0.1 or R7.1 .
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6.3.1 Reminder on boards supporting the Transit function and the direct RTP The Transit function allows a reduction in the time introduced by a compression and decompression. This function is only available with the G723 and G729 algorithms. Support of transit function (4) LIO P/B/X COMP6 (1) (2) LIO P/B/X COMP2 (2) LIOe (3) INTIP or INTIP2 GD or GA (1) (2) (3) (4) No Yes No Yes No Support of direct RTP function Not applicable Not applicable No Yes Yes
The LIO-COMP6 board is not compatible in R6.x and R7.x. It is not authorized in a network with INTIP or GA/GD. The LIOP/B/X boards are supported by Release 7.1 but can no more be configured for addition or for new installation. The LIOe board is no more authorized in heterogeneous network. There is no transit in G711 but packetization/depacketization.
6.3.2 Delay (in one direction) introduced by IP gateways In G711: approx. 100 ms (60 ms for an IP Phone (e-Reflexes/ series 8)) In G729: approx. 120 ms (70 ms for an IP Phone (e-Reflexes/ series 8)) In G723: approx. 150 ms (90 ms for an IP Phone (e-Reflexes/ series 8)) Transit: approx. 20 ms (there is no transit in G711) 6.3.3 Delay (in one direction) from an IP Phone towards a set behind ACT or eMG In G711 approx. 80 ms In G729 approx. 100 ms In G723 approx. 120 ms
6.3.4 ABC-F2 compatibility depending on the hardware and the type of configuration used (with or without compressed voice) The table in paragraph 7.3.4.2 presents cases of connection allowing an acceptable audio quality to be obtained (greater than index 3 of the MOS). The prohibitions in the table are not linked to problems setting up calls, only to obtaining an acceptable audio quality. In this table you will find a summary of the different configurations authorized in ABC-F2 (from an audio point of view) between Releases 5.0 Ux and 7.1. This table takes into account both a connection in VoIP and a T2, T0 or T1 type wire connection.
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Rules used in the tables Note : In this document, "Direct RTP" corresponds to "Direct RTP in network". A maximum delay of 200 ms "One way" (one way, IP equipment + network) is authorized through IP (400 ms in Round Trip Delay). Beyond that, voice quality deteriorates. There can not be more than two passages in G711 during a call (100 ms + 100 ms). The LIO P/B/X boards are prohibited once there are Media Gateway boards (except in certain cases where the connection is made through a Crystal IP Media Gateway). The LIOe are not supported with Release 7.1 nor on any node of a network cohabiting with Release 7.1 (whatever their versions even they allow it). H323 terminals are only compatible with configurations which allow to have a maximum delay of 200 ms "One way". Release 7.x allows to use Direct RTP for H323 equipments and all OmniPCX Enterprise H323 Gateways (MGDs, GA, INTIP) for voice and Fax T38. The management of H323 direct RTP on OmniPCX Enterprise must be carefully enabled since all H323 terminals of the installation must be able to reroute the H245 RTP flow called "Empty Terminal Capability Set" or "Voice Path Replacement". In ABC-F networked configuration, all the nodes must be in Release 7.0 to benefit the direct RTP for H323 terminals on all the nodes. No direct RTP between SIP set and a H323 terminal. No direct RTP between H323 terminals with different compression algorithms (for instance case of H323 terminal in G723 or G729 calling a 4645 in G711). Only a single compression & decompression is authorized (use of the G723/G729 algorithm and one or two transits). Two compressions/decompressions are authorized only in cases of a call on VPN overflow (only used in an emergency). In certain configurations with two compressions/decompressions, there are palliative solutions to get to a configuration with one compression/decompression + transit. The table takes into account configurations using the G723/G729 compression/decompression algorithm or configurations that do not use compression or which are in G711. With the IP rack server, there are considered to be at least two IP items of equipment (1 GD + 1 IP Phone or 2 GDs). SIP is not authorized in configurations if the Direct RTP is disabled. The internode VoWLAN calls (via VoIP hybrid link) are not authorized if the Direct RTP is disabled.
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Below are the different representations of the configurations used:
R4.2 R5.0.1Ux O mniPCX 4400
represents an OmniPCX 4400 in R4.2 to R5.0.1 Ux
represents an OmniPCX Enterprise controlled by a CS or AS with common hardware (OXO common hardware)
O mniPCX Enterprise R5.1.2 IP Rack Server
IP@
O mniPCX Enterprise R5.1.2 Crystal IP Server
Crystal IP Server: represents an OmniPCX Enterprise R5.1.2 controlled by a CPU 5/ 6 or an AS with 4400 type hardware
IP
Crystal IP Media G ateway
Crystal IP Media G ateway: represents an ACT Media G ateway connected to the A4400 type PABX via an IN TIP (Remote IP)
represents a Media Gateway connected to the PABX via a GD

Common hardware IP Media Gateway
, , = OmniPCX 4400 or OmniPCX Enterprise connected in wired ABC-F2 to an OmniPCX Enterprise R7.1. One case with G723/G729 compression (IP terminals or compressed link (LIO P/B/X COMP2) or VoIP (with INTIP)) and one case without using compression (or G711 used) are described.
VoIP
= OmniPCX 4400 or OmniPCX Enterprise connected in VoIP ABC-F2 (with INTIPx only) to OmniPCX Enterprise R8.0. One case with G723/G729 compression (IP terminals or compressed link (LIO P/B/X COMP2)) and one case without using compression (or G711 used) are described.
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Table of ABC-F2 compatibility

OmniPCX Enterprise IP Rack Server R8.0/R8.0.1/R9.0
Without Crystal IP MGW With Crystal IP MGW
Crystal Server R8.0/R8.0.1/R9.0

Without common hardware With common hardware
G72x G711 / (a) (b) Yes (Note 1) Yes (Note 1)
G711 Yes (Note 1) Yes (Note 1)
G72x Yes (Note 2) Yes (Note 1) Yes (Note 2) Yes (Note 1)
G711 Yes (Note 2) Yes (Note 1) Yes (Note 2) Yes (Note 1)
G711 Yes (Note 1) Yes (Note 1) Yes (Note 1) Yes (Note 1) No (Note 4) Yes (Note 3) Yes (Note 1) Yes (Note 3)
G711 Yes (Note 2) Yes (Note 1) Yes (Note 2) Yes (Note 1)
CRYSTAL SERVER
R6.2.x to R9.0
W/out compr ession
No With compr ession (c) Yes (Note 1)
No
(d)
Yes (Note 1)
G723
No (Note 5)
No (Note 5)
No (Note 4)
No (Note 4)
No (Note 4)
No (Note 4)
No (Note 4)
COMMON HARDWARE
R6.2.x to R9.0
G729
Yes (Note 1)
Yes (Note 1)
Yes (Note 1)
Yes (Note 1)
Yes (Note 3)
Yes (Note 3)
Yes (Note 3)
No (Note 5) G711 Yes (Note 1)
Yes (Note 1)
No (Note 5)
Yes (Note 1)
Yes (Note 1)
Yes (Note 4)
Yes (Note 4)
Yes (Note 1)
Yes (Note 1)
Yes (Note 1)
Yes (Note 3)
Yes (Note 3)
Yes (Note 3)
Notes Description
(a) Compressed voice is not used (IP terminals or compressed link (LIO P/B/X COMP2) or VoIP (LIOe or INTIP)) on the OmniPCX 4400 or Crystal IP Server or G711 used. (b) Compressed voice is not used (IP terminals or compressed link (LIO P/B/X COMP2)) on the OmniPCX 4400 or Crystal IP Server or G711 used. (c) Compressed voice is used (IP terminals or compressed link (LIO P/B/X COMP2) or VoIP (LIOe or INTIP)) on the OmniPCX 4400 or Crystal IP Server. (d) Compressed voice is used (IP terminals or compressed link (LIO P/B/X COMP2)) on the OmniPCX 4400 or Crystal IP Server.
Notes
1 2 3 4 5
Description
Direct RTP enabled Direct RTP enabled It is essential that the T2/T0/T1 access be connected to the Crystal IP (ACT) Media Gateway Direct RTP enabled There must be no LIOe board (compulsory) To lift the prohibition, a Crystal IP (ACT) Media Gateway must be added to the PABX in common hardware and the T2/T0/T1 connected to it To lift the prohibition, a Crystal IP (ACT) Media Gateway must be added to each PABX and the T2/T0/T1 connected between them Direct RTP enabled

May 2005
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6.3.5 USB Key compatibility for CPU7-2, Appliance Server and Blade Server The list below introduces the compatibility of the USB key with the CPU7 step2 , Appliance Server and Blade Server only . This is available from OmniPCX Enterprise R7.1 Release. Only the key listed here have been tested and so declared compliant for this purpose.
MEMOREX 16MB LEXAR MEDIA 256MB INTUIX 256MB PNY 256MB PNY 512MB SANDISK 512MB SONY 1GB

May 2005
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7.
TERMINAL COMPATIBILITY
7.1 WIRED TERMINAL COMPATIBILITY

Phase Status set to Out: no longer in OmniPCX Enterprise catalog Y = Supported by the Release and still in the catalog S = Supported by the Release but no longer in the catalog N = Not supported by the Release
7.1.2 UA 2G & Reflexes Terminals
Terminal Type
OmniPCX Enterprise Phase out R6.0/R6.0.1/R6.1/R6.1.1/R6.2/R7 .0/R7.1/R8.0/R8.0.1/R9.0 status *
Notes
UA 2G sets
Out
UA 2G subdevices UA 3G sets First 4004). Easy (4010) UA 3G sets Premium (4020). Advanced (4035)
Out Out
S S
See minimum condition on subdevices PROM -
Out
7.1.3 Dedicated Attendant Terminals
OmniPCX Enterprise Phase out R6.0/R6.0.1/R6.1/R6.1.1/R6 Terminal Type status * .2/R7.0/R7.1
OmniPCX Enterprise R8.0/8.01
OmniPCX Enterprise R9.0 Notes
4048 4049
Out Out
S S
N S
N N

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7.1.4 Options and interfaces for Reflexes/e-Reflexes

Options and Interfaces for Reflexes/e-Reflexes Phase out status * OmniPCX Enterprise R6.0/R6.0.1/R6.1/R6.1.1/R 6.2/R7.0/R7.1/R8.0/R8.0.1 Supported only with all 3G sets N S S OmniPCX Enterprise R9.0
Terminal Type
4097 TSC DECT TSC IP (4098 RE) 4052 ISDN remote extender 4051 ISDN local extender 4088 Empty terminal adaptator
Out Out Out Out
Notes See minimum Supported only with all condition on 3G sets subdevices PROM N N N Cannot be connected behind 9 serie terminals Cannot be connected behind 9 serie terminals Cannot be connected behind 9 serie terminals Cannot be connected behind 9 serie terminals
Out
4093 CTI-V24
Out
4094 S0
Out
4095 Analog port Alcatel-Lucent S0 Interface module Alcatel-Lucent AP Interface module
Out -
S Y Y
S Y Y
V24/CTI Interface module 4090M Addon 20 4090L Addon 40
Out Out
Y S S
Y S S
Ref : 3GV27015 AB (or VA for Operators) -
Note1 : Interoperability status is as follow
OmniPCX Enterprise
Device
Alcatel-Lucent 4095 AP Alcatel-Lucent Analogue interface module Alcatel-Lucent 4094 ISW Alcatel-Lucent S0 interface module Alcatel-Lucent 4093 CTI Alcatel-Lucent V24/CTI interface module Alcatel-Lucent 4091CTI access
R7.0/R7.1/R8.0/R8.0.1 R9.0 with With single with With single Reflexe Series -9 connexion Reflexe Series -9 connexion R< 7.0
S X S X S X S N N N N N N N S X S X S X S S X S X S X X N X N X N N N S X S X S X S

May 2005
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Assuming the following conventions: With Reflexe: the related sub-device and the terminals are connected to OmniPCX Enterprise by a single UA device With 9 series: the related sub-device and the 9 series terminal are connected to OmniPCX Enterprise by a single UA device. Single connection: a single UA device is dedicated to the connection of the sub-device Also: S: supported, the configuration can be installed or is maintained in the related configuration X: Item is available in the Alcatel-Lucent catalogue and can be installed in the related configuration. 7.1.5 Options for 8 & 9 series and Reflexe Terminals
Options for 8 & 9 series and Reflexe Terminals

Phase out status * OmniPCX Enterprise R5.1 / R5.1.1 / R5.1.2 OmniPCX Enterprise R6.0/R6.0.1/R6.1/R6.1.1/ R6.2/R7.0/R7.1/R8.0/ R8.0.1/R9.0
Terminal Type
Notes
External ringing Interface module
Yes
Yes
3GV28050AA
7.1.6 e-reflexes terminals
e-reflexes terminals
OmniPCX Phase Enterprise out R5.1 / R5.1.1 / status * R5.1.2 OmniPCX Enterprise R6.0/R6.0.1/R6.1/R6.1.1/ R6.2/R7.0/R7.1/R8.0/R8.0.1
Terminal Type
OmniPCX Enterprise R9.0
Notes
TSC IP v1s (4098 FRE) e-Reflexe (IP PHONE V2)
Out Out
Supported only with all Supported only with all 3G 3G sets sets S S
N S

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7.1.7
e-reflexes and Alcatel-Lucent 8 and 9 series
e-reflexes and Alcatel-Lucent 8 and 9 series

Terminal Type OmniPCX Enterprise R6.0 / R6.0.1 No No No Yes Yes No No No No No No No No No No Yes OmniPCX Enterprise R6.1 No No Yes Yes Yes No No No No No No No No Yes Yes Yes OmniPCX Enterprise R6.1.1 No Yes Yes Yes Yes No No No No No No No Yes Yes Yes Yes OmniPCX Enterprise R6.2 No Yes Yes Yes Yes Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes Yes Yes Yes Yes Yes OmniPCX Enterprise R7.0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes OmniPCX Enterprise R7.1/R8.0/R8. 0.1/R9.0 Yes Yes Yes Yes Yes Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes Yes Yes Yes Yes Yes
Alcatel-Lucent IP Touch 4008 Alcatel-Lucent IP Touch 4018 Alcatel-Lucent IP Touch 4028 Alcatel-Lucent IP Touch 4038 Alcatel-Lucent IP Touch 4068 A-L IP Touch 4008 EE A-L IP Touch 4018 EE A-L IP Touch 4028 EE A-L IP Touch 4038 EE A-L IP Touch 4068 EE 4068 IP-Touch Handset Blue-tooth V1.2 4068 IP-Touch Gigabit Handset Blue-tooth Alcatel-Lucent 4019 Alcatel-Lucent 4029 Alcatel-Lucent 4039 Alcatel-Lucent 8 & 9 series 10 keys module Alcatel-Lucent 8 & 9 series 40 keys module Alcatel-Lucent 8 & 9 series Smart display module
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Note1: Minimum version level for R6.2/R7.1/R8.0 to be used for this Extended Edition series. Refer to Technical communication

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7.1.8 DECT System and Terminals
DECT System
OmniPCX Enterprise DECT SYSTEM Radio coverage GAP Compliant used with Alcatel-Lucent 407x GAP terminals 4070 IBS 4070IO EX IBS EXPLOSION PROOF 4070IA RBS INDOOR EUROPE 4070IO IBS INDOOR US 4070EO IBS OUTDOOR US R6.0 / R6.0.1/R6.1/R6.1.1/ R6.2/R7.0/R7.1 OmniPCX Enterprise R8.0/R8.0.1/R9.0
Notes
Y(1)
Y(1)
(1) (DECT4HB/DECT8 required)
Y Y Y N N
Y Y Y Y Y
DECT Terminals OmniPCX Enterprise Phase-out Status Out R6.0 / R6.0.1 S Y Y Y Y Out S N N N OmniPCX Enterprise R6.1/R6.1.1/ R6.2/R7.0/R7.1 S Y Y Y Y S Y Y Y S Y Y Y Y S Y Y Y N N Y Y Y S Y Y Y OmniPCX Enterprise R8.0/R8.0.1 OmniPCX Enterprise R9.0
DECT Terminal 4074 series 4073GS PWT Mobile Reflexe 100 & 200 MOBILE 200EX SET INT. MOBILE 100 SHIFTED SET CHINA MOBILE 100 SET SHIFTED FREQUENCY LAT.AM. MOBILE 300 REFLEXES MOBILE 400 REFLEXES MOBILE 300EX REFLEXES
Note: OmniPCX Enterprise/OmniPCX 4400 radio DECT infrastructure is GAP compliant. This does not imply that any third party GAP handset is able to work with OmniPCX Enterprise/OmniPCX 4400 call handling due to the GAP standard. Such support should be announced for specific handset models or vendors through the Alcatel-Lucent Application Partner Program.

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7.1.9 Wireless LAN terminal
Wireless Lan Terminal OmniPCX Enterprise R6.0 / R6.0.1 Spectralink Mobil Ip Touch 300 Mobil Ip Touch 600 Mobil Ip Touch 310 Mobil Ip Touch 610 R1.0 S S N N OmniPCX Enterprise R6.1 /R6.1.1/R6.2 R1.1.1 (99.25) S S N N OmniPCX Enterprise R7.0/R7.1 R2.x (109.025) (Note 1) S S Y (Note 2) Y (Note 2) OmniPCX Enterprise R8.0/R8.0.1/R9.0 R2.x (109.025) (Note 1 ) S S Y Y
Note1 : With the R7.x releases, only the Executive mode is Supported. The Remote Extension mode is no more supported. Note2 : Only supported from R7.1.
8.
ALCATEL-LUCENT ENTERPRISE/4400 RELEASE UPGRADES: IMPACT ON THE 4400 SYSTEM COMPONENTS AND APPLICATIONS
System hardware upgrade is defined by the last ACTIS released according to the existing configuration provided by relevant MAO files. No other method should be used to define such upgrade. For specific information about migration from OmniPCX 4400 to OmniPCX Enterprise, refer to the Pre-sales Communications document "OmniPCX 4400 evolution to OmniPCX Enterprise 5.1" and "OmniPCX 4400 evolution to OmniPCX Enterprise 6.0" .
9.
OMNIPCX APPLICATIONS
General policy regarding to PC platform The Alcatel-Lucent eND catalog contains various PC workstations and server platforms, which are tested on the OmniPCX applications. It is strongly recommended that the Alcatel-Lucent PC platform be sold with Alcatel-Lucent eND applications. When using or re-using a customer PC platform to run an Alcatel-Lucent application, it is the responsibility of the Business Partner to check the compatibility and validity of such software on the target system in a standalone configuration.

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10.
ALCATEL-LUCENT OMNIDESKTOP PLATFORM
10.1 ALCATEL-LUCENT 4058/4059 HARDWARE AND SOFTWARE COMPATIBILITY

10.1.1 Windows compatibility
Windows 3.11 4058 rel. 2.12.X 4059 MAC 4 4059 BLF 4059 MGT 4059 MAC 4059 BLF 4059 MAC 4059 BLF 4059 MAC 5.1.x 4059 BLF No No No No No No Yes Yes No No No No No No No No Windows 95 Yes Yes Yes Yes No No No No No Windows 98 No No No No No No No No No Windows NT 4 work station No Yes Yes Yes No No No No No Windows 2000 No Note 1 Note 1 No Yes Yes No No No Windows ME No No No No No No No No No Windows XP-SP2 No Note 2 Note 2 No Yes Yes Yes Yes Yes Windows VISTA No No No No No No No No Yes (Note3) Yes (Note3)
4.14.x 4.15.x 4.16.x 5.0.x
Note 1: As of release 4.14.9 Note 2: As of release 4.15.3
Note 3: As of release 5.1.1
Alcatel-Lucent 4058/4059 and Windows software compatibility for R6.0/R6.1 OmniPCX Enterprise See also the "File and Version list for 4059 MMK management" document (Docman reference : 3BA_29000_2784_XXZZA) for localization details.
Software delivery based on 4.015.8 4059 MAC 4 4059 BLF 4059 MGT
Windows 3.11 No No No
Windows 95 Yes Yes Yes
Windows 98 No No No
Windows NT 4 workstation Yes Yes Yes
Windows 2000 Yes Yes No
Windows ME No No No
Windows XP-SP2 Yes Yes No
Alcatel-Lucent 4058/4059 4.0.16.x and Windows software compatibility for R6.0/R6.1/R6.2/R7.0 OmniPCX Enterprise
Software delivery based on 4.016.x 4059 MAC 4059 BLF 4058 migration
Windows 2000 Yes Yes Yes
Windows XP-SP2 Yes Yes Yes

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10.1.2 Minimum PC configuration

CPU RAM size Disk space Recommended Alcatel-Lucent server Not supported in OmniPCX Enterprise R6.0/R6.0.1/R6.1 Configured by ACTIS (PC4) Configured by ACTIS (PC4)
4058/4812
Pentium 133
32Mb
1.2 Gb
4058 migration 4059 MAC/BLF/MGT
Pentium 400 Pentium 400
128 Mb Windows 95 Windows NT4
256 Mb Windows 2000
1Gb Windows XP-SP2
4 Gb 4 Gb
Note : The operation of, and the technical support for, the Alcatel-Lucent 4059 is guaranteed only on the following types of PC: - hp dc7600/7700/7800 (orderable) Note: hp dc7900 new serie will be available from December 2008 - hp dc7100 (no more orderable) - hp Compaq EVO D530 SFF/CMT (no more orderable) - Compaq EVO D510 SFF/CMT (no more orderable) - hp VL Series 8 (VLi8), hp VL400 , hp VL410 (no more orderable) - Compaq Deskpro (no more orderable) For the correct operation of the Alcatel-Lucent 4059 application, the Hewlett Packard - Compaq manufacturer made modifications in Bios of the models listed above in order to take into account specificities of the keyboard of the AlcatelLucent 4059 application. Business Partners can: - either buy the Alcatel-Lucent 4059 application with PC integrated at the factory, - or buy only the Alcatel-Lucent 4059 application to install it on a PC of the same model as those abovebought in the trade. In both cases, Alcatel-Lucent ensures the Technical Support.
10.1.3 Migration memo
Items to be ordered: 4059 CD-ROM (for migration software) From 4058 to 4059 "Migration" PC upgrade if necessary Win OS upgrade to be done if the application ran under w3.1x Items to be ordered: Migration Package (including Multimedia Keyboard) PC & OS upgrade if necessary
From 4058 to 4059
No migration is available from 4812 BLF to 4059 BLF related service.
10.1.4 Related services When installing a 4059, attendant training should be discussed with the customer.

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10.2 OMNITOUCH UNIFIED COMMUNICATIONS HARDWARE AND SOFTWARE COMPATIBILITY

Get more details in OmniTouch UC Feature List R3, R4 and R5 (HW & SW requirements tab). 10.2.1 OmniTouch Unified Communication 3.0 compliant platforms (server side) Technical communication TC0638 describes the Compliant platforms (server side) with OmniTouch UC R3.0. 10.2.2 OmniTouch Unified Communication 4.0 & 4.1 compliant platforms (server side) Technical communication TC0790 describes the Compliant platforms (server side) with OmniTouch UC R4.0. 10.2.3 OmniTouch Unified Communications 5.0 compliant platforms (server side) Technical communication TCxxx describes the Compliant platforms (server side) with OmniTouch UC R5.0 & R5.1 10.2.4 OS server compatibility
Windows 2000 Professional/Server Unified Communication R3.0: My Assistant, My Messaging and My Phone applications Unified Communication R3.0 : My Teamwork application Unified Communication R4.0: My Assistant, My Messaging and My Phone applications Unified Communication R4.0 : My Teamwork application Unified Communication R4.1: My Assistant, My Messaging and My Phone applications Unified Communication R4.1 : My Teamwork application Unified Communications R5.0 Yes for My Phone application only Windows 2003 Professional/Server Yes for My Phone application only Linux Red Hat Linux Red Hat 7.3
No
No
Linux Red Hat 9.0 Linux Red Hat Enterprise ES v4 (*) Linux Red Hat 9.0 Linux Red Hat Enterprise ES v4 (*) Linux Red Hat Enterprise ES v4 Linux Red Hat Enterprise ES v4 (*)
Yes for My Phone application only
No
No
No
No
No
No

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Unified Communications R5.1
No
No
Linux Red Hat Enterprise ES v4 (*)
(*) Hardware agnostic. To check that your OmniTouch UC server is a Red Hat Enterprise Linux 4.0 ES certified platform, use the Red Hat Hardware Catalogue (a database containing certified and compatible hardware for Red Hat products) at following URL: http://bugzilla.redhat.com/hwcert .
Get more details in OmniTouch UC Feature Lists (HW & SW requirements tab).

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10.2.5 Mail Servers OS and 46x5 version compatibility

Mail Server Microsoft Exchange Unified Communication R3.0 & R4.0: My Assistant, My Messaging and My Phone applications Mail Server IBM Lotus Domino Mail Server IMAP4 Domino R5 & R6 / Exchange 2000 & 2003 / IMail R8.x, GroupWise R6.0 Voice Mail 4635 Voice Mail 4645
Exchange 2000 and 2003
Domino R5, R6
R5.2.x (*)
>=OXE R5.1.2
Unified Communication R4.1: My Assistant, My Messaging and My Phone applications
Domino R5, R6 & R7 / Exchange R5.2.x 2000 & 2003 / Domino R5, (*) IMail R8.x, R6 and GroupWise R6.0, R7(*) qmail 1.0.3 under And 5.3 Debian GNU/Linux OS Domino R6 & R7 / Exchange 2000 & 2003 / IMail R8.x, GroupWise R6.0, qmail 1.0.3 under Debian GNU/Linux OS Domino R7 & R8 / Exchange 2000 & 2003 / IMail R8.x, GroupWise R6.0, qmail 1.0.3 under Debian GNU/Linux OS
>=OXE R5.1.2
Domino R6 and R7
R5.2.x (*)
>=OXE R5.1.2
Domino R7 and R8
R5.2.x (*)
>=OXE R5.1.2
(*) Refer to the latest Technical Release Notes documents for the version(s) that must be used.
Get more details in OmniTouch UC Feature Lists (HW & SW requirements tab).
10.3
OMNITOUCH MY TEAMWORK HARDWARE AND SOFTWARE COMPATIBILITY
Compliant platforms (server side)

Windows 2000 Professional/Server My Teamwork standalone application No Windows 2003 Professional/Server No Linux Red Hat Linux Red Hat Enterprise ES v4

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10.4
OMNITOUCH AUTOMATED MESSAGE DELIVERY SYSTEM (AMDS) HARDWARE AND SOFTWARE COMPATIBILITY
OS server compatibility
Windows 2000 Professional/Server AMDS R3.2 No Windows 2003 Professional/Server No Linux Red Hat Linux Red Hat Enterprise ES v4 Linux Red Hat Enterprise ES v4 Linux Red Hat Enterprise ES v4
AMDS R5.0
No
No
AMDS R5.1
No
No
10.5
OMNITOUCH FAX SERVER
Compliant platforms
Linux Red Hat Omnitouch Fax Server R5.0 Linux Red Hat Enterprise ES v4
Omnitouch Fax Server R5.6.3
Linux RHES 4, 32 bits (not 64 bits )
10.6
ALCATEL-LUCENT TAPI PREMIUM SERVER
Windows compatibility (Server)
Windows 95/98/ME TAPI PREMIUM server R3.1.x TAPI PREMIUM server R3.2.x No/No/No No/No/No
Windows XP No No
Windows NT 4 Server (Note 2) Yes (SP 6 minimum) No
Windows 2000 Server Yes (SP 4 minimum) Yes (SP 4 minimum)
Windows 2003 Server No Yes
Note 2: Does not work with Windows NT Workstation or Windows 2000 Pro. Remark: On PC client side, TAPI Server R3.0 supports Windows 95/98/ME/XP(SP2)/ NT/NT WS/2000.

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10.7
ALCATEL-LUCENT TSAPI PREMIUM SERVER
OS compatibility (Server)
Version TSAPI R3.x R4.x R5.x R6.x R 3.3.8 R 4.2.3.1 R 5.0.11 R 6.0.1 : available Not available

.1 1.2 0 .1 .2 .0 . . R2 R3 R5 R5 R6 OmniPCX 4400 compatibility

6 P4 SP T S T 3 S 1 r S W P ve t 7, t 8 t 9 / W V/ SV ro S Ser Ha Ha Ha P 03 4 S 00 ed ed ed NT n 20 XP 20 ux R ux R ux R n in n in i i i W W W W L Lin Lin
O S Compatibility TSAPI Premium Server

(1)
available soon .1
Note: For R6.3.1 the minimum hardware requirements are as follows: Pentium IV 2GHz, 1GB RAM with 200 MB free Disk space. Pentium IV 2GHz, 1GB RAM with 200 MB free Disk space.
10.8
XML API (MY WEB SERVICES) : OS COMPATIBILITY SERVER (SERVER)

Windows NT 4 workstation/ Server No
Windows 95/98/Me API framework R2.x API framework R3.x API framework R5.x
Windows XP
Windows 2000 / 2003 No / Yes (SP1) No / Yes (SP1) No / Yes (SP1)
Linux
No/No/No
No
Yes (Red-Hat 7.3) Yes (Red-Hat Es 4.0) Yes (Red-Hat ES 4.x)
No/No/No
No
No
No/No/No
No
No

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11.
ALCATEL-LUCENT OMNIMESSAGE APPLICATION
11.1 ALCATEL-LUCENT 4635H HARDWARE AND SOFTWARE COMPATIBILITY

11.1.1 Boards versus release compatibility
4635H
OmniPCX Enterprise Release R5.1 / R5.1.1 / R5.1.2
OmniPCX Enterprise Release R6.0 / R6.0.1/R6.1/R6.2/R7.0/R7.1/R8.0/R8.0.1/R9.0
SPA3 MSBI VPM 35 with 64 MB from 4.0.4 to 5.2.6
Yes Yes Yes
Yes Yes Yes
11.1.2 Minimum configuration
4635H Release 4 Release 4 & VPIM
RAM size 32 MB 64 MB 64 MB (to support VPIM and /or IMAP4)
Disk 1.4 GB IDE (Note 1) 1.4 GB IDE (Note 1) 2.16 GB
Release 5
Most systems from R1.3.z were shipped with 2.16 GB disk drives. 6 GB hard disks are fully supported from R3.0.3 onwards (voice storage capacity is unchanged). Note 1: Product limits on number of languages and capacity

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11.1.3 Migration memo
4635H
To 4635 H-2 release 4.0 minimum VPCPU replacement with VPM35 INT1 replacement with INTOF (see remarks) MSB replacement with MSBI if more than one disk SCSI disks replacement with ATB2 or ATB3I connector Disk conversion (a VPCPU-1 board is needed as tool for this conversion) VPCPU replacement with VPM35 INT1 replacement with INTOF (see notes) MSBI board could be required depending on the number of original system disks
From 4635H release 1.x
From 4635H-1 release 1.x
Notes: VPM35 cannot be used to upgrade existing 4635H systems using INT1 boards. Mandatory replacement of INT1 with INTOF or moving the 4635 to the main crystal is required. Alcatel-Lucent 4635 release 2 needs 32 Mb RAM, regardless of the number of ports.
11.1.4 Recommendation and requirement Recommendation is to migrate toward Alcatel-Lucent 4635H R4.1, shipped since March 2002.

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11.2 ALCATEL-LUCENT 4635J HARDWARE AND SOFTWARE COMPATIBILITY

11.2.1 Boards versus release compatibility
4635J
Releases
OmniPCX Enterprise Releases R5.1/R5.1.1/ R5.1.2
OmniPCX Enterprise Releases R6.0 / R6.0.1
OmniPCX Enterprise Releases R6.1/R6.2
OmniPCX Enterprise Release R7.0/R7.1
VPS35 with 32 MB RAM 8 port VPU 5 board
From 4.0.4 to 5.3.0 From 4.1.5 to 5.3.0 From 5.0.1 to 5.3.0
Yes
Yes
No
No
Yes
Yes
Yes
Yes
16 ports VPU5
Yes
Yes
Yes
Yes
11.2.2 Minimum configuration
4635J
RAM size
Disk
Release 4
32 MB 64 MB (to support VPIM and /or IMAP4)
1.4 GB
Release 5
2.16 GB
11.2.3 Migration
Most systems were shipped with 2.16 GB IDE disk drives. 6 GB hard disks are fully supported from 3.0.3 onwards (voice capacity is unchanged).
R1 to R4, memory expansion from 16 MB to 32 MB minimum.

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11.3 VISUAL MESSENGER HARDWARE AND SOFTWARE COMPATIBILITY

11.3.1 Server SW compatibility Windows NT 4 workstation Access Server Yes (SP4 min.) Windows NT 4 server Yes (SP4 min.) Windows 2000 Pro Yes (SP3) Windows 2000 Server Yes (SP3) Windows XP
No
11.3.2 Client SW compatibility Windows 95/98 Visual Messenger Yes Windows NT 4 workstation Yes Windows 2000 Yes (*) Windows ME No Windows XP Yes
(*) Available from Visual Messenger R2.008 01 onwards. 11.3.3 Application SW compatibility Internet Explorer NA
4980 Visual Messenger R2 min
Outlook 97/98/2000/200 2 (XP) (Note 1)
Notes 4.6/5.0
Netscape NA
Note 1: Outlook XP to be defined. 11.3.4 Recommended server PC configuration Alcatel-Lucent server to be configured on new order (Note 1) Server Pack 1 Win-NT4 w/s EN Server Pack 1 Win-NT4 w/s EN
CPU Access Server for less than 1000 users Access Server for more than 1000 users Pentium III 300 MHz Pentium III 500 MHz
RAM size
Disk space 2 GB 4 GB
128 MB 256 MB
Note 1: Specification of Alcatel-Lucent server pack or PC platform is subject to evolution to match standard of PC market. Specification of PC server 4 in 98 is not the same as in 00. 11.3.5 Recommended client PC configuration RAM size CPU Pentium 133 MHz Windows 95/98 32 MB WNT4 Workstation 64 MB Disk space
Visual Messenger
50 MB

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12.
OMNIVISTA 4760 HARDWARE AND SOFTWARE COMPATIBILITIES
12.1 OMNIVISTA 4760 R3.0

12.1.1 Server configuration requirements CPU speed (Intel or AMD) Recommended Alcatel-Lucent platform
Number of subscribers
Less than 250 subscribers /one node / IP connection/ Accounting and config only Up to 5000 subscribers From 5001 subscribers
RAM size
Disk size
Notes
Non-dedicated server
1.4 Ghz or higher
512 MB
18 GB
Configured by ACTIS
For small capacity
Dedicated server Dedicated server
2 Ghz or higher Dual processor 2.4 Ghz or higher
640 MB
18 GB
Configured by ACTIS Configured by ACTIS
Medium range server High range server Raid 5 OS Windows Server
1.5 GB
45 GB
12.1.2 Common requirements Win 2000 professional or Server SP4 minimum Win XP SP1 or Win 2003 Mandatory 4 MB 1024 X768 16 Million colors Ethernet 10/100bT 17" minimum Netscape Communicator R4.7 or higher or Internet Explorer R5 or higher 19" recommended -
Operating system CD-ROM and floppy disk Video hardware Network card Display Internet Browser
Administration client configuration requirements Administration client installed on another PC than the server is recommended for better performance. Non-dedicated PC.
-
Operating system: Win 2000 SP4 professional or Server / Windows XP SP1, Win 2003 WEB browser: Netscape Communicator 7.0 or Internet Explorer 6.0. Hardware: CPU Speed 766 MHz or more. 384 Mbytes RAM. 3 GB hard disk. Video Hardware allowing 1024x768 in 16 M colors (4 Mbytes memory or more). 17 or 19 inch screen. CD-ROM drive. 64/72 ref: 8AL020033175TCARA 10

May 2005

Minimum hardware configuration:
Model
Client
Server small capacity < 250, 1 node; IP connection, Account/Config
Server medium capacity
Server high capacity
Server very high capacity From 20,000 Dual 3 GHz
Capacity (users) Processor Monitor 766 MHz
250 - 5,000 2 GHz
5,000-20,000 Dual 2.4 GHz
1.4 GHz
17" (19" recommended) 45 GB - 15 K rpm - RAID5 with 128 KB cache memory 1.5 GB 72 GB - 15 K rpm - RAID5 with 128 KB cache memory 2 GB
Hard disk RAM Graphic board Partition
3 GB
18 GB
18 GB
384 MB
512 MB
640 MB
VRAM: 4 MB supporting 1024x768 resolution, 16 M color NTFS to be able to install Netscape LDAP server
Netscape version 7.0 and above Internet browsers Internet Explorer version 6.0 and above Mozilla Firefox R1.0 Disk/CD-ROM Compatibility Mandatory. DVD is recommended. Non dedicated server (1) Dedicated server (2)
(1) Combined use with other applications (such as Office applications, MS Word, Excel, etc.) on the same PC is possible, but the PC should not be a server for other applications, except on FTP server.
(2) Domain controller functions, Web server, etc. delivered with the OS must not be installed Nota: ACTIS 9.1 defines a PC Pack 4 (Celeron D330-2,66 GHz/RAM 1 Go/HD 40 Go) for client and a server Pack 3 (Xeon 3GHz/RAM 2Go/HD 216Go for the server)

Minimum hardware configuration: same as OmniVista 4760 R3.1

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12.4 OMNIVISTA 4760 R4.0/R4.1

Minimum hardware configuration: Model Capacity (users) Processor Monitor 766 MHz Client Server small capacity
< 250
Server medium capacity 250 - 5,000 2,4 GHz
Server high capacity > 5,000 Dual 3 GHz
2 GHz
17" (19" recommended) 72 GB - 15 K rpm RAID5 with 128 KB cache memory 2 GB
Hard disk
3 GB
18 GB
18 GB
RAM Graphic board PFartition Internet browsers Disk/CD-ROM
384 MB
512 MB
1 GB
VRAM: 4 MB supporting 1024x768 resolution, 16 M color NTFS to be able to install Netscape LDAP server Internet Explorer version 6.0 and above, Mozilla, Firefox R1.0 Mandatory. DVD is recommended.

Minimum hardware configuration: Model Capacity (users) Processor Monitor 1G Hz Client Server small capacity
Same as Medium Same as Medium
Server medium capacity 1 - 5,000 2,4 GHz
Server high capacity > 5,000 Dual 3 GHz
17" (19" recommended) 72 GB - 15 K rpm RAID5 with 512 KB cache memory 2 GB
Hard disk
40 GB
Same as Medium
40 GB
RAM Graphic board Partition Internet browsers Disk/CD-ROM
1 GB
Same as Medium
1 GB
VRAM: 4 MB supporting 1024x768 resolution, 16 M color NTFS to be able to install Netscape LDAP server Internet Explorer version 6.0 and above, Mozilla, Firefox R1.0 Mandatory. DVD is recommended.

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13.
BUSINESS INTEGRATED COMMUNICATION SERVER ( BICS )
13.1 BUSINESS INTEGRATED COMMUNICATION SERVER R1.0

13.1.1 Server configuration requirement BiCS is devivered on a pre integrated PC ( BTCO ) PC is a IBMs eServer x3250 ( Mabolas )
Config. type
Description
Qty
OS Customer provided and installed Unknown or not required Rack Kit CPU Retention Module Base Hardware 3.5 DASD cage SATA FILLER 3.5 BIOS GBM Front Bezel Internal RAID - Cabled and Setup RAID 1 - Primary Array (SATA) - 2 HDDs required 4365CTO Dual Core Xeon CD-RW/DVD Combo V Ultrabay Enhanced 2.13GHz 4G-RAM SS SATA 2x160GB 160GB 7200 RPM 3.5 Simple-Swap SATA HDD RAID1 Mouse Rack power cable - 2.8m, 100-240V, C13 to IEC 320-C14 (WW) 2.8m, 10A/230V, C13 to CEE7-VII (Europe) IBM 2 Button Optical Wheel Mouse - Black USB Dual-Core Intel Xeon 3050 (2.13GHz/1066MHz FSB, 2MB L2) 1GB DDR2 667 SDRAM DIMM Memory System Documentation and Software-UK English System Packaging - EMEA Simple Swap SATA RAID Kit x3250 System Planar IBM PREFERRED PRO KEYBOARD - USB
1 1 1 1 1 1 2 1 1 1 1 1 2 1 1 1 1 4 1 1 1 1
13.1.2 Software compatibilities Product line delivered with BiCS R1.0 are: OXE R8.0 OmniVista 4760 R4.2

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OTCC R7.1 OTUC R5.0
13.2 BUSINESS INTEGRATED COMMUNICATION SERVER R2.0

13.2.1 Server configuration requirement BiCS is devivered on a pre integrated PC ( BTCO ) PC is a IBMs eServer x3250 M2 ( Maolin )
Config. type
Part number
Description
Qty
4194CTO_43W5107 4194CTO_43W5108 4194CTO_32P8873 4194CTO_25P2853 4194CTO_39M4527 4194CTO_39Y5533 4194CTO_02R1750 4194CTO_02R8716 4194CTO_42C1127 4194CTO_43W5074 4194CTO_43W5073 4194CTO_39Y6558 4194CTO_41Y2730 4194CTO_39R8888 4194CTO_43W5077 4194CTO_43W8263 4194CTO_44R5766 4194CTO_43W5071 4194CTO_43W5082 4194CTO_43W5079 4194CTO_44T2004
BICS DC E3110 8GB 2x250GB
Heatsink Retention Module x3250 M2 Front Bezel Internal SATA RAID - Cabled and Setup by IBM Unknown or not required 250GB 7200 RPM 3.5" Hot-Swap SATA II Rack power cable - 2.8m, 100-240V, C13 to IEC 320-C14 (WW) OS Customer provided and installed Rack Kit 3.5" DASD cage Base Hardware BIOS GBM 2.8m, 10A/230V, C13 to CEE7-VII (Europe) 2GB DDR2 667 SDRAM DIMM Memory RAID 1 - Primary Array (SATA) - 2 HDDs required Hot-Swap SAS/SATA Kit 3.5" UltraSlim Enhanced Multi-Burner Dual-Core Intel Xeon E3110 (3.00GHz/1333MHz FSB, 6MB L2) x3250 M2 System Planar System Documentation and Software-UK English System Packaging - WW Riser assembly PCI-E
1 1 1 1 2 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1
13.2.2 Software compatibilities Product line delivered with BiCS R2.0 are: OXE R9.0 OmniVista 4760 R5.0 with DMS 1.0.0 OTCC R8.0.5

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OTUC R5.1 and OFS fax server 5.6.3
14.
OMNITOUCH CONTACT CENTER SUITE OPERATING SYSTEM AND HARDWARE COMPATIBILITIES
14.1 OPERATING SYSTEM COMPATIBILIES

14.1.1 OmniTouch Contact Center Suite See table in section 4.18.3 14.1.2 OmniTouch Contact Center Premium Edition See table in section 4.18.4
14.2 HARDWARE COMPATIBILITY: MINIMUM PC REQUIREMENT

14.2.1 CCS Supervision
CPU Min/rec CCSUPERVISION R6.0/R6.0.1 CCSUPERVISION R6.1/R6.2/R7.0/R8.0
RAM size Min/rec 512 MB
Disk space
Alcatel-Lucent server to be configured on new order (note 1) PC platform 4
Pentium IV 2 Ghz Pentium IV 2 Ghz
20GB
1GB
40GB
PC platform 4
PC configuration is defined for up to 300 agents and 25 objects per Excel sheet The following items are needed: CD-ROM reader 1024x768 17 inch color monitor with small font (minimum) Keyboard and mouse 1 LAN interface board Excel 7.0 up to Excel 2003
Use of Alcatel-Lucent PC platform is strongly recommended. It is the Business Partners responsibility to check and to test the compatibility of CCSUPERVISION software on the target machine when using another PC platform. Note 1: Characteristics of Alcatel-Lucent server pack or PC platform is subject to evolution to match standard of PC market. Characteristics of PC server 4 in 98 are not the same as in 02.

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14.2.2 CCS Server

CPU Min RAM size Min Disk space Alcatel-Lucent server to be configured on new order
CCS Server R6.0/R6.0.1 CCS Server R6.1/R7.0/R8.0
Pentium IV 2 Ghz
512 MB
100 MB available 144 GBytes
Xeon 3,4 Gigas
1GB
PC platform 4
14.2.3 CCWallboard WBM is installed on CCS platform - see related chapter. 14.2.4 CCA PC client (agent) requirements
CPU CCA R6.0\R6.0.1 CCA R6.1/R6.2/R7.0/R8.0

Pentium IV 2 Ghz Pentium IV 2 Ghz
RAM size 512 MB 512 MB
Disk space 20Mb available 20Mb available
14.2.5 A4400 Call Center agent (CCA) server Alcatel-Lucent Call Center Agent Server was formerly known as the server counterpart of CCA. It was formerly known as Call Center Manager (CCM).
CPU OmniPCX Enterprise CCA server R6.0 / R6.0.1 OmniPCX Enterprise CCA server R6.1/R6.2/R7.0/R8.0 Pentium IV 2 Ghz Xeon 3,4 Gigas
RAM size
Disk space
Alcatel-Lucent recommended server See ACTIS
512 MB
1Mb available
1GB
144 GBytes
See ACTIS
14.2.6 Ccweb CCemail powered by genesys The minimum server configuration is Pentium III 1GHz / RAM: 1 GB / HD: 9 GB. The server configuration is performed by Actis. Remark: If for security reasons a DMZ has to be created, the different functional servers have to be split on different hardware platforms. MS SQL server: The minimum server configuration is Pentium III 1 GHz / RAM: 512 MB / HD: 36 GB.

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14.2.7 CCemail PC platform requirement Two dedicated server platforms are used: CCemail server: The minimum server configuration is Pentium III 1 GHz / RAM: 1 GB / HD: 9 GB The server configuration is performed by Actis R4.2 MS SQL server: The minimum server configuration is Pentium III 1 GHz / RAM: 512 MB / HD: 36 GB 14.2.8 Database requirement Data base MS SQL MS SQL 7 SP2 or MS SQL 2000 standard edition
14.2.9 Ccoutbound Platform requirements The minimum server configuration is Pentium IV 2GHz / 512 MB RAM / HD 40 GB.

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15.
APPENDIX
15.1 ACTUAL OMNIPCX ENTERPRISE /4400 RELEASED SOFTWARE RELEASES

As of the 7th January 2008, the following releases are available:
Commercial release
R6.1.1 R6.2 R7.0 R7.1 R8.0 R8.0/R8.01 R9.0
Maintenance release
F2.502.30 F3.301.36.a F4.401.24.b F5.401.21.f G1.302.6.e G1.503.9 H1.301.24
End of document

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Communication Servers Business Unit Large Enterprise / Product Line Management

ALCATEL-LUCENT OMNIPCX ENTERPRISE RELEASE 9.0 APPLICATIONS/TERMINALS CROSS COMPATIBILITY

7.1.7 7.1.8 7.1.9 8.

1.1 PURPOSE OF THE DOCUMENT

1.2 IMPROVEMENTS AND ADD-ONS

2.1 OMNIPCX SOFTWARE PHASE-OUT POLICY

2.2 TECHNICAL DOCUMENTS

HOW TO USE THIS DOCUMENT

3.1 WHICH APPLICATION MUST BE MIGRATED DURING OMNIPCX SOFTWARE UPGRADE?

COMPLIANCE OF APPLICATION VERSIONS & TERMINALS WITH OMNIPCX ENTERPRISE RELEASES

4.1 EARLY ALCATEL-LUCENT 4400 SOFTWARE RELEASES

4.2 ALCATEL-LUCENT 4400 R3.0

4.3 OMNIPCX 4400 R3.2/3.2M

4.4 OMNIPCX 4400 R4.1.1

4.5 OMNIPCX 4400 R4.2

4.6 OMNIPCX 4400 R5.0 UX

4.7 OMNIPCX ENTERPRISE R5.0 LX

4.8 OMNIPCX ENTERPRISE R5.1.2

4.9 OMNIPCX ENTERPRISE R6.0

4.10 OMNIPCX ENTERPRISE R6.0.1

4.11 OMNIPCX ENTERPRISE R6.1 /6.1.1

4.12 OMNIPCX ENTERPRISE R6.2

4.13 OMNIPCX ENTERPRISE R7.0

4.14 OMNIPCX ENTERPRISE R7.1

4.15 OMNIPCX ENTERPRISE R8.0

4.16 OMNIPCX ENTERPRISE R8.0.1

4.17 OMNIPCX ENTERPRISE R9.0

4.18 OMNIPCX ENTERPRISE / APPLICATION COMPATIBILITY TABLES

4.18.1 Call handling

R4.016.12 Not supported

Not Not Not supported supported supported

Not Not Not Not supported supported supported supported R5.0.4

4615 4635H-2 (VPM 35) R5.1

Not supported R5.1.5

Not supported R5.1.5

Not supported R5.1.5

Not supported Not supported

Not supported Not supported

4635H-2 (VPM 35) R5.2

4635J (VPS 35)

R5.2.6 R5.3.0 R2.015

R5.2.10 (note 2) R5.3.0 Note 1

R5.3.0 R5.3.0 Note 1

R5.3.0 R5.3.0 Note 1

R5.4.4 (note3) R5.4.4 (note3) Note 1

4.18.3 OmniTouch Contact Center suite

L L oX X w/ ith .2 7.0 .1 8.0 .0 w 9.0 R6 R 7 R 8 R D D D D D D CC CC CC CC CC CC

minimum CCS : 4.7.75.3 minimum CCS : 4.7.75.3

Alcatel-Lucent version : 31/10/08

4.18.4 OmniTouch cc Premium Edition

OTCC PE Version OTPE Server R7.0 R7.1 1.0.00.07002F 1.0.01.03002C2

: compatible blank : not compatible N R N ot relevant

Alcatel-Lucent version : 31/10/08

4.18.5 Alcatel-Lucent OmniTouch Unified Communication

OmniTouch Unified Communications

Not supported Not supported

Not supported Not supported

Not supported Not supported

Not supported Not supported

Unified Communication R4.1 (2): My Teamwork application

Unified Communications R5.0 (1)

Unified Communications R5.1 (1)