Smart Care

SmartCare
SmartCare is a solution for lean All-IP network operation and it helps operators build a network O&M system that can visualize the All-IP network, reflect true subscriber experience, quickly identify the causes of network problems, and analyze subscriber behaviors. Below are details about the SmartCare supporting platform.
SmartCare SEQ Analyst

SEQ Analyst is a platform for business quality monitoring and management by individual user and multiple vendors in a quasi-realtime and retraceable manner. More
SmartCare VisualIP
Our SmartCare VisualIP is the first in the industry to visualize the IP bearer and core networks, enabling O&M engineers to maintain them on the same platform. It helps operators build reliable and efficient ALL-IP networks, such as real-time IP network monitoring, quick identification of network faults, and active network operation and maintenance (O&M).
SEQ Analyst
SEQ Analyst is a platform for business quality monitoring and management by individual user and multiple vendors in a quasi-realtime and retraceable manner. As an indispensable part of the operation support system for modern telecommunications networks, our SmartCare SEQ Analyst is widely used for service commissioning, subscriber complaint handling, troubleshooting, subscriber experience management, and value-added service deployment. It also contributes toward lean operation principles. It collects various signaling and protocol data (by using methods such as high-impedance cross-connection, port mirroring, Ethernet Splitter(TAP), and optical splitter), decodes signaling messages, consolidates call detail records (CDRs), simulates service connection processes, and analyzes network and service indicators. With our SmartCare SEQ Analyst, you can monitor the network and services statuses in real-time and also customize signaling monitoring tasks and run them without affecting the network.
Features
Our SmartCare SEQ Analyst provides end-to-end signaling collection and analysis. It helps carriers improve O&M efficiency, allocate network resources more cost-effectively, and improve subscriber experience, while detecting and analyzing subscriber behavior, both informative and illicit. With SmartCare SEQ Analyst, operators can enhance the quality of their networks and services.
Improve O&M Efficiency Our SmartCare SEQ Analyst can obtain the end-to-end signaling procedure of each call by querying CDRs. By analyzing the signaling messages generated during this end-to-end procedure, the SmartCare SEQ Analyst can identify the causes of service failures and improve the efficiency with which subscriber concerns are addressed. Optimize Network Resource Allocation The SmartCare SEQ Analyst analyzes inter-network traffic trends, which operators can use when traffic is heavy to decide whether to expand capacity or make necessary contingency plans. The SmartCare SEQ Analyst analyzes the distribution of traffic in different office directions and allocates transmission resources (such as inter-office trunk links) according to the real-time traffic volume. By doing so, it ensures cost-effective resource allocation and optimal service quality at the same time. Enhance Subscriber Experience SmartCare SEQ Analyst evaluates subscriber experience based on Quality of Experience (QoE) system indicators, such as accessibility, integrity, and retention, all of which are defined by ITU-T. It focuses on the experience of VIP and VAP subscribers. It provides special QoE reports for each VIP subscriber and monitors and handles their problems in real-time. It also identifies VAP subscribers based on the thresholds defined in the QoE system, allowing operators to continuously improve service quality for them and reduce the customer churn rate. Identify Informative and Illicit Subscriber Behaviors Our SmartCare SEQ Analyst analyzes subscriber behaviors and provides the information based on these analyses for operators to use in developing value-added services. For example, with the real-time subscriber location information provided by our SmartCare SEQ Analyst, local operators can send short messages to inform subscribers that they have entered a roaming area and welcome them. Local businesses can also send advertisements to subscribers in the vicinity. In addition, it monitors fraudulent subscriber behavior, such as cloning SIM cards, excessive use of network resources without paying for them, and internetwork settlement fraud.
Applications & Benefits

The 26th Universiade will be held in Shenzhen in August 2011. Shenzhen Mobile has chosen SmartCare NetView to monitor its MSC Pool networks and subscribers. The primary focus will be the following three tasks: network performance analysis and optimization, subscriber
experience analysis and optimization, and real-time monitoring of emergencies and key areas. Our SmartCare NetView is perfect for building a reliable, efficient network for the 2011 Universiade.
VisualIP
With the trend toward ALL-IP network transformation, operators face more challenges in maintaining IP networks and identifying network faults. To make IP networks easier to manage and maintain, we provide SmartCare VisualIP to help operators build reliable and efficient ALLIP networks, such as real-time IP network monitoring, quick identification of network faults, and active network operation and maintenance (O&M).
Features
Real-time monitoring of All-IP networks Visualized networks: SmartCare VisualIP automatically generates a full topological view of the network to make it easier to visualize the entire network. SmartCare VisualIP also uses key performance indicators (KPIs) to rate the status of devices and individual ports. QoS rating: SmartCare VisualIP presents VoIP QoS in real time and provides information for operators to optimize their network. Quick fault identification on IP networks Network information review: SmartCare VisualIP saves network information in its database for future querying. You can set filter conditions to query stored network information and analyze network faults that occurred in the past to resolve current network issues. Intelligent diagnosis of network faults: With network status modeling and intelligent diagnosis algorithms, SmartCare VisualIP rapidly identifies network faults by narrowing the scope of devices presumed faulty on the core and bearer networks at the same time. Active network operation and maintenance (O&M) Network health inspection: SmartCare VisualIP monitors the status of the core and IP bearer networks in real time and detects signs of network QoS deterioration quickly. Network status warning: SmartCare VisualIP analyzes network trends and generates a warning if the transmission quality deteriorates, which helps operators prevent service failures.
Our SmartCare VisualIP is the first in the industry to visualize the IP bearer and core networks, enabling O&M engineers to maintain them on the same platform. With SmartCare VisualIP, O&M engineers will have a clearer overall view of the IP bearer network, as well as be able to monitor networks and handle network problems systematically. All these grant our SmartCare VisualIP the ability to help operators build optimal IP networks. Our SmartCare VisualIP offers the following benefits:
Helps to visualize the core and IP bearer networks and enables collaborated O&M for the core and IP bearer networks, which greatly improves IP network O&M efficiency and reduces OPEX. Helps to quickly identify the causes of IP network faults and reduce service interruptions. Performs active O&M and generates alarms for potential IP network problems. This helps operators build reliable IP networks and improve service quality.
SingleSDB
SingleSDB is a converged solution which helps operators effectively manage their increasingly huge subscriber data, by simplifying network, reducing OPEX, improving operation efficiency and speeding up service innovation, thus creating more value and profit from subscriber data.
GU HLR9820
Our GU HLR9820 provides the functions of HLR. It is shared by the circuit switch domain and the packet switch domain in the GSM and UMTS networks. The GU-HLR9820 stores subscription information, MS location information, MSISDNs, and IMSIs, and manages all the information. More
CDMA HLR9820
Our CDMA HLR9820 featuring a large capacity, distributed structure and high reliability, provides the functionality of HLR. It is shared by the circuit switch domain and the packet switch domain in the CDMA network. Looking ahead to data convergence, it provides both standard and open access data interfaces More
HSS9820
Our HSS9820 incorporates the functionality of the Home Subscriber Server (HSS) and the Subscription Locator Function (SLF) in the IMS. With a large capacity, high reliability and smooth evolution capability, the HSS9820 can help operators simplify network deployment, improve O&M efficiency, reduce OPEX and maximize return on investment. More
SAE-HSS9820
Our SAE-HSS9820 brings the functionality of the HSS into the SAE domain. It features distributed structure and modular design, and supports many reliability functions, including inmemory data management, multi-level data backup and seamless geographic redundancy solution. More
UPCC
UPCC provides policy control and charging rules function (PCRF) in the policy and charging controlarchitecture defined by the 3GPP standard. Via features like fair usage policy (FUP), limiting international roaming charges, and restriction of low-value service data volume, UPCC helps operators to provide differentiated services, reduce network construction costs, and increase revenue.
GU HLR9820
Our GU HLR9820 provides the functions of the HLR. It is shared by the circuit switched (CS) domain and the packet switched (PS) domain in the Global System for Mobile Communications (GSM) and Universal Mobile Telecommunications System (UMTS). The GU-HLR9820 stores subscription information (which includes the subscription of telecom services and subscriber status), MS location information, MSISDNs, and IMSIs, and manages all the information.
Features
High Reliability The GU HLR9820 adopts the OSTA 2.0 hardware platform, which is compatible with the Advanced Telecom Computing Architecture (ATCA). It also adopts a distributed structure and supports in-memory data management, seamless geographic redundancy solution and intelligent traffic control solution. The reliability of the whole system is up to 99.9999%, ensuring uninterrupted service processing.
High Integration Five subracks of a fully configured GU HLR9820 can store the dynamic data of 100 million subscribers or static data of 200 million subscribers. In addition, the capacity can be expanded to meet more demanding site requirements. The large capacity and centralized management minimize the Operation Expenditure (OPEX) by reducing the cost incurred for equipment maintenance and maintenance personnel, the number of NEs required in the network, as well as the electricity and rented space necessary for operation. Functions The GU HLR9820 provides subscriber data management, mobility management, call processing, supplementary service management and authentication functions. It can also be developed to provide more functions.

By the fourth quarter of 2010, our GU HLR had already provided services for more than 250 operators in 142 countries all over the world. Over the course of the past three years, the next generation HLR has served for the main operators include China, the U.S., Canada, Peru, Venezuela, Philippines and so on. In 2007, Huawei also helped Pakistan Telenor to establish a next generation HLR with the largest capacity in the world, which reduced operating costs by 60%. Peter Anthony Dindial, the CTO of Telenor Pakistan, spoke highly of Huawei, saying: "We are very satisfied with Huawei' s performance in this project. Huawei has a very customer focused attitude. This, together with constant R&D support and involvement, enabled us to achieve timely and smooth deployment of next generation HLR in our network."
CDMA HLR9820
Our CDMA HLR9820 provides the functionality of the HLR. It is shared by the circuit switched (CS) domain and the packet switched (PS) domain on the CDMA network. The HLR9820 features a distributed structure and modular design and supports the in-memory data management, multi-level data backup and seamless geographic redundancy solution. Also, looking ahead to data convergence, it provides both standard and open access data interfaces.
Features
The HLR9820 provides the following functions: Subscriber Data Management The HLR9820 stores and manages the following data related to its home subscribers:
identification data, basic service subscription data, supplementary service subscription data, feature service subscription data, roaming restriction data, Intelligent Network (IN) service subscription data and template configuration data. In order to prevent unauthorized subscribers from accessing the network, and to ensure communication security for mobile subscribers, the HLR9820 also stores authentication data. Mobility Management The HLR9820 supports mobility management for mobile subscribers in the CS domain over the Mobile Application Part (MAP) interface. Mobility management involves location registration, location cancellation, and dynamic data query. Call-related Processing The HLR9820 properly responds to send routing information (SRI) requests sent from the MSC and provides mobile station roaming numbers (MSRNs) in mobile-terminated calls (MTCs). Support Over-the-Air Function The over-the-air (OTAF) function enables the HLR to modify subscription data and mobile station (MS) parameters. Authentication The CDMA HLR is used to authenticate the subscriber to ensure that access is limited exclusively to authorized subscribers.

As a product with a large capacity, distributed structure and high reliability, CDMA HLR helps operators simplify network deployment, improve operation and maintenance (O&M) efficiency, reduce the operation expenditure (OPEX) and maximize return on investment.
HSS9820
Our HSS9820 incorporates the functionality of the Home Subscriber Server (HSS) and the Subscription Locator Function (SLF) in the IP Multimedia Subsystem (IMS). It features a distributed structure and modular design and supports in-memory data management, multilevel data backup and seamless geographic redundancy solution. Also, looking ahead to data convergence, it provides both standard and open access data interfaces.
Features
The HSS9820 implements the following functions: subscriber data management, registration, service barring, roaming awareness, authentication, and route query. Data Management The HSS9820 supports subscriber data management in the IMS. It employs the simple object access protocol (SOAP) interface to communicate with third-party provisioning systems to deliver and manage subscriber data. If the access server (AS) does not have its own database, the HSS9820 stores and manages repository data for it. Service Barring The service barring function enables the operator to restrict a subscriber's registration to the IMS network. After a subscriber is barred, the subscriber cannot register with the network and cannot utilize any IMS services. Roaming Awareness The roaming awareness function implements roaming restrictions and nomadic controls on subscribers, enabling the HSS to specify the areas to which IMS subscribers and Network Attachment Subsystem (NASS) subscribers can roam. Authentication The HSS9820 supports multiple authentication schemes and makes it possible to select an authentication scheme with the highest priority to authenticate subscribers. The authentication schemes supported by the HSS9820 are IMS AKA Authentication, CAVE AKA Authentication, Early AKA Authentication, Early IMS Authentication, HTTP Digest Authentication, SIP Digest Authentication, NASS Bundled Authentication, and TAA Authentication. Route Query If multiple HSSs are deployed in a network, the HSS9820, serving as the SLF, queries for the host addresses of the HSSs.
By the fourth quarter of 2010, our HSS had been widely adopted by a number of operators, including China. With a large capacity, high reliability and smooth evolution capability, the HSS can help operators simplify network deployment, improve operation and maintenance (O&M) efficiency, reduce operation expenditure (OPEX) and maximize return on investment.
SAE-HSS9820
Our SAE-HSS9820 brings the functionality of the HSS into the SAE domain. It features distributed structure and modular design, and supports many reliability functions, including inmemory data management, multi-level data backup and seamless geographic redundancy solution. Also, looking ahead to data convergence, it provides both standard and open access data interfaces.
Features
Subscriber Data Management The SAE-HSS9820 is capable of defining subscribers, deleting subscription data, reissuing cards, changing MDNs, providing, withdrawing, and querying basic subscriber services, and querying dynamic subscriber data. Regional Roaming Restriction The regional roaming restriction function enables the SAE-HSS to specify the areas in which subscribers can roam. If the subscribers roam outside of the specified areas, they cannot make or receive calls. This saves unnecessary roaming costs for subscribers. Service Barring The SAE-HSS implements the following barring services: the barring of all data services, the barring of roaming by the Home Public Land Mobile Network (HPLMN), and the barring of roaming by the Visited Public Land Mobile Network (VPLMN). Access Type Restriction The SAE network provides multiple access modes including the GSM/EDGE radio access network (GERAN), the Universal Terrestrial Radio Access Network (UTRAN), the Evolved Universal Terrestrial Radio Access Network (E-UTRAN), and the non-3GPP. It uses the access mode function to control subscriber access to the SAE network.
By the fourth quarter of 2010, our SAE HSS products had been widely used by a number of operators. The SAE HSS9820 has helped Netcom-the subnet of Norway TeliaSonera establish the first LTE/SAE business network in the world and become the exclusive provider of LTE/SAE
subscriber data services for the stadiums of the 2010 Asian Games held in Guangzhou.
UPCC
The Unified Policy and Charging Controller (UPCC) provides policy control and charging rules function (PCRF) in the policy and charging control (PCC) architecture defined by the 3rd Generation Partnership Project (3GPP) standard. The UPCC adopts the Advanced Telecommunications Computing Architecture (ATCA) hardware platform. Operators can use the UPCC to provide differentiated services, reduce network construction costs, and increase revenue. The UPCC makes these benefits possible through features such as fair usage policy (FUP), limiting international roaming charges, and restriction of low-value service data volume.
Features
Value-added Service Provision The UPCC enables operators to provide the following features to improve network operation efficiency and subscriber experience:

FUP Limiting international roaming charges Restricting access to certain websites Reducing low-value data service volume Guaranteeing quality of service (QoS) for high-value applications Flexible Policy Control To address the need for rapid development and market change, the UPCC allows operators to apply policy control on broadband subscribers flexibly. For example, controls can be based on subscriber location, category, terminal type, application type, access network type, time, network congestion status, and usage record. Convergence The UPCC provides unified policy control in a variety of networks, including GSM, UMTS, LTE, CDMA, Wi-Fi, WIMAX, and fixed network. This versatility reduces device investment costs for operators as well as offering a consistent experience across the network.
As of the fourth quarter of 2010, the UPCC had been serving over 80 operators in China, Japan and so on.
UEIR
Our UEIR supports the Equipment Identity Register (EIR) to store the status of International Mobile Equipment Identities (IMEIs) of subscribers, which in turn is used to determine whether a subscriber is allowed to access the network.
Features
Carrier-class Service Platform Our UEIR adopts the Advanced Telecom Computing Architecture (ATCA) hardware platform, which provides a reliability of up to 99.9999% and low-power consumption (only 28W per million subscribers). Rich Service Functions Except for the validity check function, the UEIR provides the following value-added functions:
Clone Detection This function includes the cloned mobile phone detection service and cloned card detection service.
Easy Barring This function allows a subscriber to claim a mobile phone as lost by reporting the mobile phone number.
Call Detail Record (CDR) This function records the subscriber data with which operators can explore new ways to accelerate their business growth.
Virtual EIR This function
reduces maintenance costs and performs the Mobile Virtual Network Operator (MVNO) service. Flexible Deployment Our UEIR can be deployed independently or be integrated with other NEs to meet the requirements for flexible networking.
Our EIR has been widely used by operators all over the world. In 2010, Huawei deployed Multiple EIRs for Telefnica in Mexico to provide EIR service for subscribers in Mexico, Guatemala, Salvador, Nicaragua and Panama.
SG7000
Our SG7000 serves as an independent signaling transfer device and processes and transfers the SS7 and SIGTRAN signaling messages between the TDM network and the IP network. With its high processing capability, the SG7000 connects large-scale network nodes in order to simplify network structure and meet the requirements for the signaling gateway of the 2G and 3G networks.
Features
The SG7000 features high capacity, high reliability and high O&M efficiency. High capacity The SG7000 supports up to 12096 64Kbps links, 1128 2Mbps links, and 5120 SCTP associations. Customers can add expansion boards and frames to implement smooth capacity expansion. This meets customers' requirements on smooth expansion. High reliability The SG7000 adopts a fully distributed architecture, provides network-level, route-level, and board-level disaster recovery mechanism, in addition to providing other measures for preventing, locating, and rectifying faults. High O&M efficiency The SG7000 provides various O&M tools to enable functions such as message trace,
intelligent report, and import and export of NP data. This helps improve the O&M efficiency of operators.

SG7000 provides the following benefits for operators:

The high capacity and smooth expansion capability of the SG7000 helps maximize the return on investment of operators. The high reliability of the SG7000 ensures the stability of operators' network and user experience. The high O&M efficiency of the SG7000 helps reduce operators' O&M costs.

SingleEPC
SingleEPC solution helps operators visualize the pipeline, optimize bandwidth utilization and enhance end-to-end QoS, thus ensuring the successful transformation of traditional network toward smart MBB for operators.
USN
The USN9810 is our proprietary unified serving node, which integrates the serving GPRS support node (SGSN) and the mobility management entity (MME). It can provide functions of the SGSN, MME, or both, and is maintained using the same operation and maintenance system (OMS) regardless of the provided functions. More
UGW
The UGW9811 is our proprietary unified packet gateway. By integrating the functions of the GGSN, S-GW, and P-GW, our UGW9811 helps reduce OPEX and improves network deployment capability. When deployed on one UGW9811, the GGSN, S-GW, and P-GW share the UGW9811's hardware, cutting down operators' deployment costs. More
PDSN
The packet data serving node (PDSN) is a core network element in a CDMA network. Combining the core hardware platform of our CN-PS gateways, the PDSN9660 features high integrity, high performance, high reliability, and easy maintenance, meeting the carrier-class operation requirements of telecom network. More
WASN
Our WASN9770 is a packet gateway device used in the WiMAX system, which complies with the TIA/EIA standards and WiMAX network working group (NWG) protocols. WASN9770 enables UEs to access a packet data network (PDN) such as the IP network, and provides packet data services for the UEs.
USN9810
The USN9810 is our proprietary unified serving node. It can be used in the 2.5G General Packet Radio Service (GPRS) system, 3G Universal Mobile Telecommunications System (UMTS), and evolved packet core (EPC) system. The USN9810 integrates the serving GPRS support node (SGSN) and the mobility management entity (MME). It can provide functions of the SGSN, MME, or both, and is maintained using the same operation and maintenance system (OMS) regardless of the provided functions.
Features
Large capacity and high integration The USN9810 uses a high-speed forwarding processor to forward data on the user plane, which improves the processing efficiency and system integration. Advanced ATCA platform The USN9810 uses the Open Standard Telecom Architecture (OSTA2.0) hardware platform, which is a server system featuring high density and high performance. The OSTA2.0 hardware platform enables the USN9810 to provide reliable data processing services for carrier-class telecommunications applications. A series of specifications related to boards, backplanes, and software for the next generation telecom devices are stipulated based on the OSTA2.0 hardware platform. The OSTA2.0 hardware platform is developed based on the ATCA standard architecture and conforms to the network equipment building system (NEBS) and European Telecommunications Standards Institute (ETSI) standards. High reliability Automatic backup of critical data The USN9810 automatically backs up important data, such as configuration data, performance data, and operation logs. Operation security The USN9810 assigns different permission levels to different users and provides strict identity verification mechanism. It also records operation details of users in the operation log, ensuring the system security.
Hardware redundancy All critical boards are configured to work in 1+1 backup mode to ensure high reliability of the system. Fault protection The USN9810 can protect the system if any of the following exceptions occurs:

System power off Misoperation on the system power switch Lightning surge on the system power High voltage and low voltage Short circuit of the power supply Over-current and over-voltage for power modules and interfaces Overload control When CPU overload and resource congestion occur, the USN9810 adjusts the traffic properly to prevent system breakdown. Board and process lock and system shutdown If necessary, board processes and ongoing services can be gradually ended to avoid abrupt service interruption.

The flexible networking helps reduce the operational expenditure (OPEX) of operators.

The unified platform helps operators smoothly upgrade the network to reduce investment risks. The high performance and high integration help operators prevent traffic storms of mobile broadband. The high reliability helps operators easily cope with peak traffic.
UGW9811
The UGW9811 is our proprietary unified packet gateway. It is intended for use in the Enhanced 3G (E3G) Long Term Evolution/System Architecture Evolution (LTE/EPC) network. Deployed on the EPC network, UGW9811 can function as a gateway GPRS support node (GGSN), a serving gateway (S-GW), or a PDN gateway (P-GW). It combines the functions of the GGSN, S-GW, and PDN, but can be conveniently managed as a single UGW.
Features
Our UGW9811 has the following features: Support for multiple access modes, including:

General packet radio service (GPRS) Universal mobile telecommunications system (UMTS) LTE Code division multiple access 2000 (CDMA2000) High rate packet data (HRPD)
Support for smooth upgrade from the GGSN9811 to the UGW9811 High reliability design, which provides:
Hot swapping and redundancy backup, double power supplies, and overvoltage and overcurrent protection for key boards Overload control, flow control, resource check, self fault detection, system software backup, and configure consistency check for stable and reliable system operation CDR cache function for charging reliability Hot patch technique for software operation reliability Route backup and route load-sharing modes for preventing single-point failures and ensuring high network reliability High security guarantee, which provides:
Strict operator identity check Multiple authentication modes, including PPP, PAP, and CHAP
Packet filtering and access control list (ACL) to filter packets based on specified conditions Gi interface redirection to prevent packet attacks between mobile subscribers on the same UGW9811 Support for IPSec, which provides IP packets with high-quality, interoperable, and cryptology-based security
By integrating the functions of the GGSN, S-GW, and P-GW, our UGW9811 helps reduce OPEX and improves network deployment capability. The functions of GGSN, S-GW, and PGW can be deployed on one or different UGW9811s. When deployed on one UGW9811, the GGSN, S-GW, and P-GW share the UGW9811's hardware, cutting down operators' deployment costs.
PDSN9660
The packet data serving node (PDSN) is a core network element (NE) in a code division multiple access (CDMA) network. The PDSN is a gateway for a mobile station (MS) to access a public data network (PDN). It is located at the junction of the CDMA core network-packet switched (CN-PS) domain and the PDN. It connects the MS to an IP network, providing packet services to the MS. In mobile IP access mode, the PDSN serves as both a gateway and a foreign agent (FA) to the network accessed by the MS.
Features
Carrier-class platform The hard ware platform of the PDSN9660 is our universal switching router (USR), which is a carrier-class network switching device, and complies with the well-developed telecommunication industry standards. The PDSN9660 adopts a compact hardware structure. The PDSN9660 software inherits the technologies used by Huawei versatile routing platform (VRP), such as the integrated routing technology, IP quality of service (QoS), virtual private network (VPN), and security technology. In addition, the PDSN9660 software provides extended wireless telecommunication functions. High reliability The PDSN9660 is designed with reliable hardware, software, and networking to ensure the smooth running.
Large capacity The hardware platform of the PDSN9660 is a fifth-generation core router. In the PDSN9660, the signaling/control plane is separated from the data plane. The signaling/control plane consists of multiple high-performance interchangeable processors. The data plane consists of multiple network processors (NPs) with high performance and high forwarding capability. The PDSN9660 provides a throughput of 20Gbps, higher than any PDSN developed by any other vendor. High security The PDSN9660 takes the following security measures:

Strict authentication of operator identity Point-to-point protocol (PPP) authentication in password authentication protocol (PAP) and challenge handshake authentication protocol (CHAP) mode Packet filtering and access control list (ACL) mechanism to filter packets based on preset conditions Pi interface redirection function, which can defend against attacks between mobile users connected to one PDSN IP Security (IPSec) protocol, which provides IP packets with high-quality, interoperable, and cryptology-based security
Based on years of development experience in data communications and wireless fields and deep understanding of telecommunication services and operations, our proprietary PDSN9660 can meet the service requirements of mobile operators. Combining the core hardware platform of our CN-PS gateways, the PDSN9660 features high integrity, high performance, high reliability, and easy maintenance, meeting the carrier-class operation requirements of telecom network. Currently, the PDSN9660 serves 28 of the world's top 50 operators, with delivery of more than 310,000,000 lines to over 100 countries all over the world.
WASN9770
Our WASN9770 is a packet gateway device used in the Worldwide Interoperability for Microwave Access (WiMAX) system, which complies with the Telecommunications Industry Association/Electronics Industry Association (TIA/EIA) standards and WiMAX network working
group (NWG) protocols. WASN9770 enables UEs to access a packet data network (PDN) such as the IP network, and provides packet data services for the UEs.
Features
Carrier-class platform With the hardware platform of the universal switching router (USR) that provides high reliability and large data throughput, and the software platform that seamlessly integrates the wireless telecommunications technologies and data communications technologies, the WASN9770 provides an ideal and flexible solution for wireless data communications for network operators. High reliability The WASN9770 is designed with reliable hardware, software, and networking to ensure normal operations. Excellent security capability The WASN9770 has the following functions to guarantee customer benefits: Supports strict verification of operator identity. Supports multiple authentication modes, including:

Password Authentication Protocol (PAP) Challenge Handshake Authentication Protocol (CHAP) Extensible Authentication Protocol (EAP) Tunneled Transport Layer Security (EAP-TTLS) EAP Transport Layer Security (EAP-TLS) EAP authentication and key agreement (EAP-AKA) EAP subscriber identity module (EAP-SIM) Provides packet filtering and access control list (ACL) mechanisms, which can be used to filter packets based on predefined conditions. Provides the R3 interface redirection function, which prevents packet attacks between mobile users of one WASN9770. Supports the IP Security (IPSec) protocol, which provides IP packets with high-quality, interoperable, and cryptology-based security.
Abundant physical interfaces The WASN9770 provides the following interfaces:

10/100 M auto-adaptive Ethernet electrical interfaces 1000 M Ethernet GBIC electrical interfaces 1000 M Ethernet single-mode/multi-mode GBIC optical interfaces
By the end of 2010, WASN9770 has served 14 million end users at 91 commercial sites around the world, with adoption by operators including U.S. Clearwire and Global Telecom in the Philippines.
SingleCORE
SingleCORE, the simple solution for transformation, provides a single core network solution to enable network's smooth evolution and smart operation, while bringing convered, enhanced and rich experience to users.
GU CS
The MSOFTX3000 serves as a mobile softswitch at the control layer of the GSM and WCDMA core networks. Featuring a unified hardware platform, large capacity, and high integration, it requires less equipment space and consumes less power, which helps operators to reduce operational expenditure. More
CDMA CS
Using our uniform core network platform, CDMA2000 mobile switching centers aim to build green, high-performance, future-proof, and easy-to-operate mobile core networks for operators. Being cost effective, they can reduce O&M costs considerably, and protect operator investment in the live network. More
Fixed Softswitch
The SoftX3000 is a core component for our fixed core network solutions. It implements call control and signaling & protocol processing to provide basic services and supplementary services. It also interworks with application server (AS) to provide diversified value-added services to subscribers. More
SBC
Our session border controller (SBC) is deployed at the border of the IP voice network. It implements voice session network address translation (NAT) to provide secure IP communications and guarantee voice quality. The SBC is based on the NE40E platform, and has outstanding IP interworking capability. More
IMS Core
IMS Core is the control component of our IMS solution developed based on standard protocols (3GPP, TISPAN, ETSI, and I-TUT). It is the key component of our VoIP and multimedia solutions that combine mobile and fixed applications. More
IMS AS
The ATS9900 functions as the Telephony Application Server in our IMS solution, providing basic voice services, supplementary services, and multimedia services for both personal and enterprise users. More
UMG for Mobile Voice

The UMG8900 is a core network product used in our SingleCORE@Mobile and SingleCORE@One Network solution. Available in the GSM, WCDMA, and CDMA2000 network, it is designed to help operators construct a profitable, low-cost, and future-orientated mobile telecommunication network. More
UMG for NGN

The UMG8900 is a core network product used in our SingleCORE@Fixed solution. It provides TDM-IP conversion, enables interworking between different networks, and processes service stream formats. More
UMG for IMS

The UMG8900 is a core network product used in our SingleCORE@Fixed solution. It is designed to help operators construct a profitable, low-cost, and future-orientated mobile telecommunication network. With TDM-IP conversion and transcoding, it facilitates communication between PSTN, PLMN, and IMS.
G&U CS MSOFTX3000
The MSOFTX3000 serves as a mobile softswitch at the control layer of the Global System for Mobile Communications (GSM) and Wideband Code Division Multiple Access (WCDMA) core networks. In addition, it supports the GSM and WCDMA protocols and their functions. It helps operators migrate from the GSM network to the WCDMA network.
Features
High Compatibility The MSOFTX3000 is able to interwork with the NSS, BSS, and RAN provided by all the leading vendors in the existing network. Multi-function Convergence In mobile communication networks, the MSOFTX3000 can serve as the following functional entities simultaneously: MSC server, GMSC server, VLR, SSP, and SG. Multiple Networking Support The MSOFTX3000 is applicable to the GSM, 3GPP R99, and 3GPP R4 networks. It supports 2G/3G access and allows smooth upgrade and expansion. It also supports IP/ATM/TDM networking as required. High Reliability The MSOFTX3000 supports a dual-homing solution. The remote redundancy function guarantees high reliability. Various reliability designs, such as active/standby backup, load sharing, and redundancy configuration, are adopted to improve system maintenance. Therefore, the system maintainability is improved. Diversified Services The MSOFTX3000 provides both basic communication services and supplementary services, such as the videophone (VP) service, intelligent network service, multimedia ring back tone service, and MSISDN multiple SIMs.
The MSOFTX3000 features a unified hardware platform, large capacity, and high integration. It requires less equipment space and consumes less power, which helps operators to reduce operational expenditure. The MSOFTX3000 provides an end-to-end All-IP solution to help operators construct a flat, highly effective, and upgradeable network. In this way, the MSOFTX3000 enables operators to reduce Total Cost of Operation (TCO).
CDMA2000 CSOFTX3000 Mobile Switching Center
Using our uniform core network platform, CDMA2000 CSOFTX3000 mobile switching centers aim to build green, high-performance, future-proof, and easy-to-operate mobile core networks for operators. Being cost effective, they can reduce O&M costs considerably, and protect operator investment in the live network.
Features
Green and efficient The ATCA-based OSTA 2.0 hardware platform features a large capacity, high performance, high integration, and low power consumption, which lowers the operational expenditure (OPEX). Advanced IP network O&M solutions help to visualize the IP network structure and enable self-diagnosis and self-recovery of IP network problems, greatly improving the O&M efficiency. The MSC Pool solution effectively balances traffic load and helps to simplify the network structure. In addition, comprehensive call records and the call simulation system ensure that subscriber concerns are handled quickly and efficiently. Seamless migration The fax and call services are compatible between the CDMA2000 network, next generation network (NGN), and even IP multimedia subsystem (IMS). The ATCA-based SingleCORE solution supports migration to the ICS architecture, protecting the operators' investment. Safe operation Emergency communications and intelligent flow control ensure service security, real-time network QoS monitoring ensures prompt attention to voice quality issues, resulting in better subscriber experience, and anti-fraud solutions help to build a safer network. Guaranteed delivery Our outstanding project delivery capability and experience in network migration effectively protects existing services on the live network, and ensures quick and on-time project delivery, helping operators seize business opportunities.
Our CDMA2000 CSOFTX3000 mobile switching centers are currently deployed in more than 80 countries and regions all over the world. In June 2010, ATCA-based CDMA2000 mobile switching centers were successfully deployed for the first time by Movistar in Peru, which greatly helped Movistar simplify its network structure and improve the O&M efficiency. With remarkable scalability and seamless network migration capability, the CDMA2000 mobile
switching centers have paved the way for Movistar to develop integrated services in the future. In November 2010, ATCA-based CDMA2000 mobile switching centers were used to migrate the network of Asia Pacific Telecom (APT) in Taiwan into an All-IP network which features higher transmission efficiency and requires lower OPEX. In addition, the deployment of the MSC Pool solution in Taiwan, a geologically active region with frequent earthquakes, helps to balance traffic load and improve the disaster recovery capability of the network.
SoftX3000
The SoftX3000 is a core component for our fixed core network solutions. It implements call control and signaling & protocol processing to provide basic services and supplementary services. It also interworks with application server (AS) to provide diversified value-added services to subscribers. It can also function as AGCF, enabling smooth network evolution and protecting operators' existing investment.
Features
The SoftX3000 uses carrier-class Open Standards Telecom Architecture (OSTA) Platform as its hardware platform and uses Distributed Object-oriented Programmable Realtime Architecture (DOPRA) as its software platform. It supports hot plug. The key boards support 1+1/N+1 hot backup. It adopts modular design, consisting of interface module, system support module, signaling processing module, service processing module and back administration management (BAM) module. High Integration and Powerful Processing Capability The SoftX3000 has a processing capability of 16M BHCA. It can serve a maximum of 2 million users or equivalent 360,000 trunks. Diversified Service Provisioning Capabilities The SoftX3000 not only provides all services provided by the PSTN network, including Centrex services and intelligent services, but also provides new services, such as multimedia services, voice over IP (VoIP) services, short message (SM) services, supporting remote collaborative work services and unified communication only within an enterprise. It has open and standard interface to interwork with devices manufactured by other companies and functions as AGCF in the IMS network. All this helps to win customers and reduce operation and maintenance cost. Strong Communication Capability The SoftX3000, serving as the tandem office (C4), the toll office and the gateway office, processes diversified signaling, and provides services, including service switching point (SSP), black and white lists with large capacity, authentification, charging, and equal access. It also
interworks with devices on other networks, such as time division multiplexing (TDM) network, third-party AS network, intelligent (IN) network, H323/session initiation protocol (SIP) network, public land mobile network (PLMN) network, IP multimedia subsystem (IMS) network, code division multiple access (CDMA) WLL wireless access, and hybrid fiber coaxial (HFC) access network.
Huawei has become the global leader in softswitch market and the best partner for operators dedicated to network transformation. By the fourth quarter of 2010, Huawei had sold fixed softswitches with a total of 190,000,000-odd ports. According to statistics provided by Ditterner, Huawei has maintained top 1 in the global NGN market for 5 consecutive years. Up to now, the SoftX3000 has been deployed in more than 100 countries or areas, such as Britain, Germany, America, Russia, Portugal, Spain, United Arab Emirates, Brazil, and China. With NGN solutions based on the fixed softswitch, Huawei has gained plenty of experience in total cost of ownership (TCO) reduction, inheritance of traditional and supplementary services, open structure, introduction of new services, security and reliability, successful PSTN migration, and smooth evolution to IMS network. This solution has been adopted by many mainstream operators for their network transformations, such as the intelligent network reform of China Telecom, STC network reform of Saudi Arabia, TM network reform of Malaysia, and Etisalat network reform of Dubai. Huawei NGN C4 solution has helped many carriers to set up networks providing national toll calls and international toll calls, such as national toll and international toll NGN networks of Russian Trans Telecom crossing nine time zones and 8 cities, German QSC crossing over 200 cities and the largest VoIP toll network in Europe. Huawei NGN solution on gateway office is widely used. For example, it helps China Telecom to build up an international gateway office with large capacity. It also helps DiGi build up the largest NGN international gateway office in Malaysia.
SBC
Our session border controller (SBC) is deployed at the border of the IP voice network. It implements voice session network address translation (NAT) to provide secure IP communications and guarantee voice quality. The SBC is based on the NE40E platform, and has outstanding IP interworking capability.
Features
Industry-leading platform
Adopting the IP routing design of the NE40E, the SBC is the first hardware platform to support the 10GE optical interface. One SBC can provide a maximum of 640 Gbps throughput. By adopting such an advanced platform, the SBC can support a maximum of 600,000 registered users and 60,000 concurrent calls, a capacity that is much better than its peer is capable of providing. Excellent security capability The SBC supports a hierarchical security mechanism, which guarantees security for IP communications, signaling and media, and service applications. For example, in the case of session security, the SBC is able to act as a signaling firewall to detect session requests. By controlling session request rates and session packet contents, the SBC eliminates signaling storms, prevents malformed packets from consuming system resources, and avoids phone fraud. Hierarchical reliability The SBC provides device-level, system-level, and network-level reliabilities. Device-level reliability Boards, power modules, and fan modules on the SBC work in 1+1 backup mode to avoid single point failures and provide non-stop services in case of a fault. System-level reliability: The SBC software uses modular architecture. The fault on one module does not affect the entire system. The SBC supports real-time monitoring and system resource overload protection. The SBC also supports the hot patch technique. Network-level reliability The SBC supports bidirectional forwarding detection (BFD), geographical redundancy, and dual-homing. Offering 99.999% reliability, the SBC fully meets carrier-class reliability requirements and lays a firm foundation for implementing carrier-class services. Green design idea Energy saving and emission reduction is taken into consideration during the design. Using the industry-leading cooling and energy saving system, the SBC is a leader in energy saving. With the advanced ventilation path design, optimal heat dissipation design, intelligent fan design,
and distributed power supply design, the SBC implements automatic temperature sensing and adjustment, greatly improving the power usage.
The SBC has served about 100 million users around the world and plays a significant role in the mobile, fixed, and multimedia networks. In June 2009, the SE2600 (latest model of the SBC) helped the Vodafone Group in Italy to replace the existing devices on the live network. With its high performance and security, the SBC provides an overall secure interworking solution for operators and helps them develop the IP network.
IMS Core
IMS Core is the control component of the IMS solution developed by Huawei based on standard protocols (3GPP, TISPAN, ETSI, and I-TUT). It performs the roles of core control and user data storage, providing network authentication, session control, roaming and mobility management, bearer QoS and media resource control functions for IMS users. It is the key component of our VoIP and multimedia solutions that combine mobile and fixed applications.
Features
High capacity and high degree of integration The IMS Core supports 10 million concurrent online users and a traffic volume of 20 million BHSAs (Busy Hour Session Attempts) as well as the configuration of P-CSCF, I-CSCF, SCSCF, E-CSCF, and BGCF and MRFC on the same board. High reliability The IMS Core is based on the next-generation standard telecom hardware platform ATCA, which is widely recognized in the industry. It supports layered reliability solutions at the board level, including active/standby redundancy, load sharing, and geographical redundancy. The distributed database structure ensures that the system continues to provide services, as the load of an entity, if it becomes faulty, can be automatically taken over by other entities. The IMS Core supports the redundant design of the dual-power supply system, with functions such as surge protection, power-off protection, and overvoltage and overcurrent protection. Multiple access modes The IMS Core supports various access modes, including:
xDSL and POTS through DSLAM, MSAN, and LAN
Enterprise user access through VPN and NAT, Cable TV user access through cables UMTS/GPRS and CDMA2000 terminal access through GGSN and PDSN Other mobile terminal access through WLAN, LTE, and WiMAX Diverse functions and standard interfaces The IMS Core supports nondestructive upgrade and expansion, with minimal impact on equipment operation and short interruption of service. It supports multiple authentication mechanisms, and provides security functions such as IPSec ESP, SIP signaling filtering, and network topology hiding. Developed in complete compliance with 3GPP, TISPAN, ETSI, and ITUT standards, it provides standard interfaces. IMS Core supports IPv4 and IPv4/IPv6 dualstack functionality to enable the connection of a newly deployed IPv6 network to the existing IPv4 network. Most complete components Our IMS Core solution includes the following products: CSC3300 that implements the Call Session Control Function (CSCF) and the Media Resource Function Controller (MRFC) function, HSS9820 that implements the Home Subscriber Server (HSS) function and the Subscriber Location Function (SLF), MRP6600 that implements the Media Resource Function Processor (MRFP) function, UGC3200 that implements the Media Gateway Control Function (MGCF), and AIM6300 that implements the Network Attachment Subsystem (NACF/CLF) function.
Our IMS Core is widely applied in fixed and mobile networks worldwide. By the end of 2010, Huawei had signed more than 140 contracts for commercial and pilot use of the IMS with tier-1 multinational telecom operators, including France Telecom, Deutsche Telekom, Telefonica, China Telecom, and China Mobile. Take the project for China Mobile as an example. Throughout the project, we used the IMS solution to help China Mobile deploy a fixed-mobile core network that can evolve towards future network architecture. The deployment of such a core network dramatically reduces CAPEX and OPEX of the telecom operator. The benefits include simplified network design, reduced spare parts, reduced facility footprint, reduced power consumption, faster integration with the existing network, simplified O&M operations, and quick deployment of new services.
ATS9900
The ATS9900 functions as the Telephony Application Server in our IMS solution, providing basic voice services, supplementary services, and multimedia services for both personal and enterprise users. Taking advantage of the access independence of the IMS platform, the ATS9900 can cover multiple user access modes, including DSL, PON, MSAN, cables, 2G, 3G, and LTE. The ATS9900 helps telecom operators provide end-to-end personal VoBB service, enterprise Centrex service, and fixed-mobile convergence (FMC) services.
Features
The ATS9900 can be used in various IMS application scenarios such as PSTN network renovation, VoBB deployment, convergent Centrex service, and FMC services. The ATS9900 has a leading edge in the industry in terms of service offerings, standardization, openness, and hardware platform. Ability to inherit traditional services One of the biggest concerns that telecom operators have in using IMS to build a new VoBB network or renovate an old PSTN network is whether to inherit traditional PSTN services. Our ATS9900 provides more than 150 supplementary services, including traditional telephone services such as caller display, call forwarding, call forwarding by pressing the hookflash, call restriction, and billing. To meet the differentiated needs of customers in various countries, the ATS9900 can provide multi-level service customization engines. The service customization capabilities of the ATS9000 can accelerate the development and commercial application for customers from service logic configuration and program development to opening up the APIs. Standards compliance and openness As a telecom architecture and network element defined by standards, the ATS9900's standards compliance has been proven through tests administered by various tier-1 telecom operators and standard organizations. Its performance is the best. Standardization: The ATS9900 conforms to related standards such as 3GPP, TISPAN, and ETSI, and now can also support the service process required in the latest 3GPP R8. In the tests administered by France Telecom, Deutsche Telekom, and ETSI, the ranking of the ATS9900's compliance was high. Openness: The ATS9900 can open APIs to third parties, and can provide services such as "click to dial" and user status notification. With these functions, it can enrich telecom operators' innovative applications as well as shorten the time-to-market of new services.
Leading ATCA hardware platform Our IMS solution uses the same ATCA hardware platform: Highly integrated: In an IMS system, the ATS9900 uses just two-frame ATCA boards to serve up to 10 million personal users. Energy efficient: The ATS9900 uses a low-power design, and the ATCA board can automatically implement underclocking. Highly reliable: The ATS9900 supports a two-level disaster recovery mechanism: board-level disaster recovery and site-level disaster recovery.
By the end of 2010, the ATS9900 had been successfully deployed at more than 130 sites worldwide. While quickly inheriting traditional services, it has also enabled a wide range of innovative services for telecom operators, such as the Convergent Inter-personal Service and Reachability AS in cooperation with SFR of France as well as the innovative "Travel Freely" service in cooperation with China Mobile. In the process of shifting towards IP-based networks and broadband access, the ATS9900 is the key component for telecom operators to provide broadband voice services, convergent fixed-mobile services, and ICT services.
UMG8900 for Mobile Voice

The UMG8900 is a core network product used in our SingleCORE@Mobile and SingleCORE@One Network solution. Available in the GSM, WCDMA, and CDMA2000 network, it is designed to help operators construct a profitable, low-cost, and future-orientated mobile telecommunication network.
Features
Powerful Hardware Platform Employing a dual-plane hardware architecture, the UMG8900 is capable of switching TDM and IP packets and converting between TDM and IP packets. Improved Codec Conversion
UMG8900 supports widely used codecs for mobile and fixed domain. The interworking between different networks balances QoS and improves voice quality. Flexible and Effective Networking With the UMG8900 deployed, TDM/IP networking and 2G/3G establishing becomes possible and the legacy TDM network can smoothly evolve towards an IP network. By a variety of bandwith compression technology for VoIP, UMG8900 saves transmission resources considerably. High Reliability and Security

The UMG8900 has such functions: Providing high network reliability with the use of dual homing and Mini FlexEnsuring devicelevel reliability with a distributed clock system, a modular software and hardware structure, and a real-time alarming mechanism Securing operation and maintenance with the use of data back and such technologies as SSH, ACL, IPSEC, and SSH Built-in VIG and SG The built-in video networking gateway and signaling link gateway simplifies networking structure.
HUAWEI UMG8900 cooperates with HUAWEI MSOFTX3000 closely to help customers move towards all-IP, reduce TCO and protect their returns on investment.
UMG8900 for NGN

The UMG8900 is a core network product used in our SingleCORE@Fixed solution. It provides TDM-IP conversion, enables interworking between different networks, and processes service stream formats. As it can be used in the NGN network to provide TG and SG functions in conjunction with switches, operators can benefit from a low-cost, future-orientated mobile telecommunication network.
Features
Powerful Hardware Platform
Employing a dual-plane hardware architecture with cascaded frames, the UMG8900 provides 8E1-7168E1 paths and optimal configuration for different transmission modes of SDH, E1/T1, and E3/T3. Flexible and Effective Networking With the TDM/IP networking, the smooth evolution from the PSTN to the IMS, the existing hardware resources, and VAD, RTP multiplexing, the UMG8900 saves transmission resources considerably. Improved Signaling Link Receiving Capacity The UMG8900 enables the MTP2-M2UA/PRA-IUA/V5-V5UA in the embedded signaling link gateway and the adaptation of R2/R1/R1.5/NO.1/NO.5 in different countries. High Reliability and Security The UMG8900 has such functions:

Providing high network reliability with the use of dual homing Ensuring device-level reliability with a distributed clock system, a modular software and hardware structure, and a real-time alarming mechanism Securing operation and maintenance with the use of data back and such technologies as SSH, ACL, IPSEC, and SSH
HUAWEI UMG8900 cooperates with HUAWEI SoftX3000 closely to help customers move towards all-IP, reduce TCO and protect their returns on investment.
UMG8900 for IMS

The UMG8900 is a core network product used in our SingleCORE@Fixed solution. It is designed to help operators construct a profitable, low-cost, and future-orientated mobile telecommunication network. With TDM-IP conversion and transcoding, it facilitates communication between PSTN, PLMN, and IMS.
Features
Powerful Hardware Platform Adopting a dual-plane hardware architecture, the UMG8900 is capable of switching TDM and
IP packets and converting between TDM and IP packets. Improved Codec Conversion UMG8900 supports widely used codecs for mobile and fixed domain and realizes media interworking between different networks. Flexible and Effective Networking With the UMG8900 deployed, bearer control is separated from call control and the legacy TDM network can smoothly evolve towards an IP network. Through a variety of bandwith compression technology, UMG8900 helps to save transmission resources considerably. High Reliability and Security The UMG8900 povides high network reliability with the use of dual homing. It ensures devicelevel reliability with a distributed clock system, a modular software and hardware structure, and a real-time alarming mechanism. And it also secures operation and maintenance with the use of data back and such technologies as SSH, ACL, IPSEC, and SSH
HUAWEI UMG8900 acts as IM-MGW for HUAWEI IMS solution and helps customers move towards all-IP, reduce TCO and protect their returns on investment.
BSS
Huawei BSS occupation ranks NO.1 in worlds emerging markets, and becomes the leader of next generation network innovation. With the simple, open, convergent, agile and smart end to end solution, Huawei BSS serves worlds more than 160 operators, such as China Mobile, Vodafone, MTN, Etisalat and Singtel.
NGBSS Solution
Based on TM Forum Frameworx standard and SOA integration framework, we provide an endto-end, out-of-the-box and best-of-suite solution, NGBSS, which can support operators to increase revenue and profit, improve operation efficiency, customer experience, and achieve sustainable business success. More
CRM Solution
The CRM solution is founded on best practices and guided by the criteria of TMF eTOM. It integrates BI, IPCC and other relevant IT/CT components to provide an end-to-end solution
based on the 360-degree customer information view. This enables operators to better manage customers and products, improve understanding of customer behavior and customer value, and enhance customer service and loyalty. More
NGRM Solution
Besides a flexible and efficient business support system, operators need to improve network resources efficiency and provide products that cater to customer requirements in order to improve customer satisfaction and increase revenue. Huawei NGRM can help. More
OSS/BSS Managed Service Solution

Huawei BSS Managed Service Solution encompasses end-to-end ITO, BPO and transformation service offerings tailored to meet telecom operators requirements. We provide packaged one-stop managed services to address telecom operators key outsourcing demands.
OSS
Huawei OSS solution includes telecom network planning and design, IP maintenance, resource management, provisioning and activation, network diagnosis&monitoring, system architecture and end-to-end professional service. Huawei OSS is dedicated to helping operators to achieve network evolution and transformation successfully, manage All-IP and FMC network efficiently, assure All-IP business innovation, and improve QoE and QoS in the All-IP era.
FBB O&M
Besides centralized monitoring, management and maintenance, the fixed network O&M focus is shifting from equipment to QoE. In this context, Huawei has launched the unified management and visualized O&M solution to help operators streamline their O&M process, reduce OPEX and build a green network. More
MBB O&M
Our uBro and Pico O&M solution performs all HomeAPs and ePicos related operations such as configuration, diagnosis, and upgrade, thus implementing realizing remote maintenance of HomeAPs and ePicos in a centralized mode. More
FBB O&M Product Series

Containing products like iManager U2000 and iManager N2510, the fixed broadband (FBB) O&M product series can help streamline your O&M process, reduce OPEX, and enhance O&M efficiency.
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MBB O&M Product Series

iManager OSS is a wireless network management system designed to manage full-phase communication networks including GSM/UMTS/LTE/CDMA/WIMAX/IP, core networks, and IMS networks. The iManager OSS also provides a unified network management platform, enhanced operation and maintenance, and improved management capabilities.
iManager M2000
To address increasing O&M complexities in the MBB era, iManager M2000 (M2000 for short) provides operators with a centralized and Intelligent O&M solution to improve O&M system, thus enhance O&M efficiency and network quality. M2000 manages Huawei radio access network elements covering various systems, such as GSM (including GPRS), UMTS, LTE, CDMA, uBro solution, and WiMAX. In addition to radio access equipment, M2000 can also manage,core network for FMC and IMS, as well as part of Huawei transmission and data communication equipment.
Solution Features
Open Structure Allows for Smooth Evolution The M2000 is a future-proof solution for managing mobile networks. It provides a centralized network management platform to support operators in their long-term network evolution and shielding the differences between various network technologies. M2000 takes into account of operators previous experience and tries to maintain the O&M practice. Powerful Network Management Centralized management of large-scale networks requires high system performance. In addition, today's market demand focuses on hardware reuse and smooth expansion. To meet the demand, M2000 provides the multi-server load-sharing (SLS) system based on the Sun platform and the cluster solution based on the ATAE platform. This guarantees the smooth expansion of networks. During network expansion, operators can enhance the management capability of the M2000 by adding a server in the SLS system or adding a service blade in the ATAE cluster system. This protects operators hardware investments and reduces network deployment costs. Efficient and Intelligent Functions Reduce OPEX The Configuration Management Express (CME), a radio configuration solution, provides powerful functions through wizards, templates, and GUIs. It enables users to plan configuration items, check the data of the entire network, and compare the configuration data of cells with that of the baseline cell. This facilitates data configuration of the entire radio access network. The CME enables users to create sites in batches remotely, expand network capacity quickly, optimize network efficiently, and reparent base stations easily. This improves the configuration efficiency and accuracy. The iSStar enhancement maintenance platform enables O&M engineers to customize the service process by editing programs. Thus, M2000 can automatically handle O&M tasks in batches.
In addition, M2000 provides a series of featured functions, including the network health check, remote upgrade and batch upgrade of NEs, automatic planning of base stations, automatic optimization of neighboring cell relationships, remote commissioning of base stations, device panel, maintenance-mode alarm setting, and RAN sharing management. These functions greatly improve the working efficiency of O&M engineers and thus reduce the total cost of operation.

M2000 has been deployed in more than 600 networks for over a hundred operators worldwide, in which different technology networks can be managed in a centralized manner.
iManager Nastar
Nastar is a system used for the analysis and troubleshooting of quality-related problems on the wireless networks, such as GSM, UMTS, LTE, CDMA and TD-SCDMA. This system supports multi-user operations and different types of wireless network performance analysis methods. It provides a basic supporting platform for thorough wireless network analysis and troubleshooting.
Features
Nastar provides four sub-solutions: RF Optimization Traditional drive tests (DTs) and call quality tests (CQTs) cannot obtain comprehensive data because performing tests on the entire network is not feasible. The Nastar obtains a large amount of data generated during the calls of subscribers from the network, analyzes the data with configuration data and engineering parameters based on mature performance algorithms, supports correlation analysis, and provides multiple optimization analysis themes including coverage, neighboring cell, GSM frequency, uplink interference, pilot pollution, and cell performance analysis, and analyzes all the network problems. In this way, the Nastar can reduce the costs of DTs and manual analysis, reduce the OPEX, and improve the accuracy of problem analysis. Interworking Nastar supports multiple network systems such as GSM, UMTS, LTE, CDMA and TD-SCDMA network systems. It also supports the interoperations between different network systems, such as GSM/UMTS neighboring cell analysis and GSM/TD-SCDMA neighboring cell analysis. Thus, it ensures smooth network evolution.
User Experience Optimization The traditional KPI monitoring can provide only the overall situation of the entire network instead of the detailed information about subscribers and subscriber groups, thus failing to reflect the actual subscriber experience. The Nastar obtains user call event records, which can reflect the quality of radio links and actual experience of subscribers, from the network and detects and thoroughly analyzes the network problems that affect subscriber experience. In this way, the Nastar overcomes the defects of the traditional KPI monitoring, and thus significantly improves subscriber experience. User Experience Optimization provides three functions including VIP analysis, complaint analysis and terminal analysis. Service Geographic Observation This feature enables the Nastar to display the network coverage, traffic, abnormal events, and data services on a map in grid granularity and to analyze statistical data. This helps users to identify hotspots and problem areas on the network so that they can decrease the number of DTs to reduce DT costs.

Nastar solution has been applied by many leading operators around the world, such as China Mobile, China Unicom, China Telecom, Vodafone, Orange, Telefonica, T-Mobile, Vodacom, Telecom Italia. During world cup 2010 in South Africa, Nastar helped Vodacom to pro-actively monitor more than 5000 VIP subscribers whose satisfaction level was improved by 85%. In addition, the efficiency for VIP problem solving has been increased by 20 times.
iManager PRS
iManager Performance Report System (PRS) monitors and analyzes network performance by taking the following measures: Supporting key performance indicator (KPI) correlation query and drilling Predicting and customizing reports Generating and delivering reports on schedule Providing the KPI dashboard Providing the KPI benchmark Predicting traffic trends Supporting the geographic information system (GIS) Browsing reports on Web pages Managing NEs based on areas
In addition, the PRS is able to manage the performance data collected by a range of network equipment in a centralized manner, including WRAN, GBSS, SingleRAN devices, Core network, CDMA, WiMAX, TD-SCDMA, LTE, uBro and IMS equipment.
Features
Centralized Performance Management Oriented Towards the Entire Network The PRS provides open performance interfaces for managing the performance data of multiple operation support systems (OSSs) in a centralized manner. The PRS improves the efficiency of querying performance data by aggregating performance data in multiple dimensions, providing specific data storage policies, and storing key data for a long period of time. Efficient Performance Monitoring and Analysis By providing KPI benchmarking for calculating average historical KPIs, the PRS enables users to monitor the performance fluctuations of monitored objects, and compare data before and after network relocation. Based on the data, users can improve the quality of a relocated network by stipulating network optimization policies. By providing powerful display of performance reports, the PRS displays KPIs in various forms, such as tables and charts. The PRS supports KPI drilling and correlation query in multiple dimensions, such as in object and time dimensions, which enables users to quickly locate performance problems. The PRS provides various predefined reports integrated with Huawei's rich experience in network optimization. Based on these reports, users can easily monitor network performance and improve the efficiency of analyzing network performance. End-to-End Platform for Customizing Reports
Figure shows the procedure for customizing reports in the PRS.

PRS has been selected by more than 80 operators from over 60 countries and regions. Many leading operators, such as China Mobile, China Unicom, China Telecom, Vodafone, Orange, Etisalat, Telenor, T-Mobile, MTN, Telefonica O2, Sprint, VimpelCom, and TATA, have seen enhanced network quality derived from the following benefits. Intelligent Network Performance Analysis Users can view the statistical data of reports on a client. They can also query reports by default or by specifying query criteria, and sort, filter, export, and print query results as required. When the network performance of certain areas or objects is poor, users can analyze and locate network problems by using the KPI analysis, correlation query, and object drilling functions provided by the PRS. During network adjustment such as network relocation and NE upgrade, users can compare the network performance before and after the adjustment by using the KPI benchmarking function. Automatic Performance Reports A report is generated automatically according to the pre-set time and period. After relevant settings are complete, the PRS generates reports automatically and requires no manual intervention. Accordingly, the operation efficiency is improved. Then, reports generated on schedule are sent to a specified email address or FTP server. In this way, users can obtain the report data by receiving emails or viewing files on the FTP server anytime and anywhere.
NetEco
NetEco is a product designed for the Huawei site power and environment management solution. It realizes centralized management by using all-in-one controllers. The product helps operators monitor, manage and optimize the power consumptions of base stations.
Features
NetEco provides functions such as alarm management, configuration management, performance management, real-time monitoring, software management, security management and northbound interface. NetEco realizes remote monitor and management of energy and environment facilities. Energy systems include mains, manages various energy and environment devices remotely, energy devices includes solar system, mains system, diesel generator.and battery hybrid system, wind turbine and solar hybrid system, solar and diesel generator hybrid system, wind turbine, solar, and diesel generator hybrid system. The environment system monitors environment variables such as water damage, door control, smoke, temperature, and humidity. It collects data from the sensors, which are centrally controlled by the EPAC. The EPAC generates an alarm when the environment turns abnormal. NetEco can manage energy and environment devices with in-band and out-band transmission. The out-band networking can be IP, GPRS and SMS. In-band transmission enables the information about BTS energy equipment transfer through the transmission links between BTSs and BSCs. No additional transmission bandwidth is required for in-band transmission. Therefore, the CAPEX is reduced and network construction efficiency is improved. NetEco supports co-deployment with the M2000. That is, NetEco is installed on the M2000 server as a component. Thus the alarms of energy devices and base stations can be monitored at the same platform, and the base stations and energy devices can execute the policy of energy saving, balance base station service duration and energy consumption.

With its remote and centralized management, NetEco can greatly reduce OPEX of site maintenance through fewer site visits. Moreover, the lifespan of energy device is prolonged and the efficiency of the energy consumption is improved.
SmartCare
Restore SmartCare, as an end-to-end service assurance solution, enables end-to-end O&M capabilities that support joint management of all types of networks and allow lean operation of an All-IP network. With SmartCare, operators can shift their focus from network performance management to service quality and user experience management.
Challenges
As networks convergence and the development of Information and Communications Technology (ICT) continue to grow, the era of lean operation has begun. Efficient user experience management benefits both operators and users, but user experience can be difficult to measure. Traditional KPI-based network quality assessment system cant reflect subscribers actual service experience. Moreover, effective means for end-to-end service quality monitoring and management are lacking, which hinders operators from improving their network quality. Transforming the way networks are managed is both necessary and urgent.
Our Solution
SmartCare, capable of processing a massive amount of data in real time, helps operators build a user-experience-centered network management system that offers visibility into all types of networks. With this system, operators can handle challenges in network O&M with ease.
E2E Network Visibility By analyzing and presenting data collected from the core network, IP bearer network, access network, and subscriber terminals provided by various equipment vendors, SmartCare offers end-to-end visibility into multiple service domains, such as CS, PS and IMS. SmartCare also provides recommended thresholds for KPI and KQIs based on Huawei's professional service experiences. With KPI and KQI thresholds, O&M engineers can be warned of potential network problems and take preventive measures.
Customer-centric Management SmartCare implements end-to-end service quality assessments and subscriber-level service experience analysis. In addition to network KPIs, SmartCare analyzes KQIs pertaining to accessibility, retainability, and integrity for individual subscribers, thereby giving operators the best assessment of the subscribers actual service experience. SmartCare monitors KQIs for VIP subscribers in real time and detects service problems before subscribers are even aware. It identifies VAP (Very Annoyed Person) subscribers, and provides information so that operators can optimize the network in the most cost-effective manner and reduce churn rate.
Real-time Big Data Processing While traditional network management systems collecting non-real-time KPI statistics, SmartCare shows the real-time network status, KPI and KQI trends, and subscriber-level service qualities. Based on this information, operators can take prompt measures to prevent network and service problems. With distributed storage architecture and use of cloud computing and storage technologies, SmartCare can process a massive amount of real-time data and be easily expanded.

SmartCare is built based on Huawei's rich experience in providing professional network services. It helps operators achieve lean operation of networks (visible, manageable, analyzable, and traceable) and allows them to shift their focus to user experience management while greatly improving their network O&M capabilities.
SmartCare: Care for your network

How can the user experience and service quality be ensured and managed? How can visualized network O&M be realized and efficiency enhanced? SmartCare solution provides an optimal answer. Mobile networks are marching through a broadband and IP-transport evolution. Broadband evolution has generated diversified applications and changed the user habits; while IP transport has packetized the services and content, increasing the challenge on service analysis and resolution. During the network evolution, diversified user habits and applications are demanding higher service quality, thus creating new challenges to operators in maintaining their networks. Network maintenance should not focus only on a single network element or KPI optimization, but the service quality required by users and network quality by service applications. How can the user experience and service quality be ensured and managed? How can visualized network O&M be realized and efficiency enhanced? SmartCare solution provides an optimal answer.
Challenges from broadband access and IP transport

How to quickly identify service quality issues A monitoring system and measurement standards are required to manage user experience and service quality. The monitoring system visualizes service quality, while measurement standard measures service quality. Apart from managing user experience and service quality, the second challenge of an operator is to quickly identify service quality issues. Currently, there are
two obstacles for quick problem identification: a long service chain that contains multiple equipment providers and packet services from IP transport. How to realize differentiated user experience management Diversified mobile services have created both opportunity and challenge on differentiated user management. User differentiation helps develop high-end users from the traditional user model, and increase operators revenue through value added services. At the same time, user differentiation has increased the difficulties in managing and assuring user experience. How can a differentiated user experience be provided? How can service quality be improved and assured? How can the unlimited utilization of network resources be controlled? These are the problems to be solved. How to fulfill comprehensive service quality management Broadband access has overthrown the service model of traditional voice service, and diversified service application has been made possible. The mobile broadband network has successfully untied the bond of the traditional fixed broadband network; the service applications in a high-speed mobile broadband network are more diversified compared with those in a fixed broadband network. Applications like mobile web browsing, mobile online gaming, mobile streaming, mobile mail, etc. are getting more popular. Operators have to move from managing single voice service quality to managing diversified and comprehensive service quality. The quality requirement for voice service is comparatively lower, as it emphasizes on assuring accessibility, retainability and mobility. Diversified services have created different requirements on quality; the overall throughput requirement for web services is not high, yet it is expected to have shorter delay from clicking to completing the content display; online gaming requires low latency during the entire service utilization; mobile streaming requires low codec error, less retransmission and so on. Mobile broadband network services are having more complex requirement on quality, and managing the service quality comprehensively has become a great challenge. How to achieve intelligent PS service analysis Mobile broadband has increased the capability requirements of the transport layer and promoted the development of high quality services. Meanwhile, the increasing user demand and network traffic has not delivered corresponding revenue growth for operators, especially for those who are leasing their pipeline as the main business model. This has led to a dilemma of increased traffic but not revenue. How to balance cost, revenue, user experience, and service quality has become an important issue for mobile operators.
Network traffic is closely related to the services. New service model and content will create different traffic loads on the network. The drivers for operators to have comprehensive service management include: identifying service model, in-depth analysis on service content, control on service, promoting service with higher return of investment (ROI).
SmartCare solution
SmartCare is a solution that helps operators address the challenges on broadband access and IP transport evolution. The solution has established quality assessment standards for diversified data services and user experience, including quick identification and resolution of service quality problems, and troubleshooting of potential user complaints. The solution also achieves differentiated user experience management and comprehensive service management. As part of the SmartCare solution, the service quality management platform incorporates functions like quality and user experience management, E2E monitoring and analysis, professional consulting, integration, audit and optimization service. Fully helping operators face the challenges of managing service quality during the mobile broadband and IP transport evolution, SmartCare provides a competitive edge for operators in a growing market. Visualized and E2E service quality monitoring SmartCare has a service quality assessment model that consists of QoE and key quality indicator (KQI) for diversified services. In this context, E2E data signaling from user to wireless access, transport, core network, and designated network is collected, stored, analyzed and automatically correlated. With flexible reporting and geographical customization, SmartCare helps achieve visualized and comprehensive and E2E service quality monitoring, including visualization of data service quality and QoE for different users on different services. In-depth service analysis and quick fault identification The service quality platform supports E2E and multi-vendor quality monitoring, including wireless, core and transport networks. This solves the difficulties in identifying faults across systems from multiple vendors, and is able to correlate voice domain (CS), packet domain (PS), multimedia (IMS), cloud computing and even CDN. Through the service quality platform, IP bearer network information is collected, analyzed and stored on a shared database. The information covers the core network, bearer network topology, service route, bearer equipment, bandwidth, traffic and the bearer network QoS. It is easy to identify whether the abnormal services are caused by equipment or bearer network faults.
In addition, SmartCare can quickly identify and solve the service quality issues through a solution knowledge base. The functions include: 1) identifying service quality issues based on different service types and service routes; and 2) resolving service quality issues quickly based on user location. Proactive care and differentiated experience management Differentiated user management mainly covers two types of users. First, Very Important Person (VIP), who is an important force in supporting the income of an operator. Assuring service quality and proactive care for VIP users can improve their satisfaction level and loyalty, avoiding the loss of key customers as well as the revenue. Second, Very Annoyed Person (VAP), who is the main pressure on network operation. Quickly identifying the VAP users, solving their service quality issues, and active care can help reduce the O&M pressure, churn rate and negative impact on brand image. SmartCare can deliver differentiated management for both VIP and VAP users, including the real-time monitoring of VIP/VAP service quality, and quick resolution of VIP/VAP service quality issues. SmartCare can also provide service quality assurance for VIP areas and key events like the Olympic Games, the World Cup and more. Through user service quality analysis and active tests, SmartCare can identify and solve the service quality problems of surrounding venues in advance, turning the passive O&M into active O&M. Smart pipeline for comprehensive data service analysis Along with the growth of high-speed networks and diversified applications, many operators are still relying heavily on the traditional profit model of pipeline leasing. The surge of network traffic does not generate corresponding revenue to operators; instead, it has required higher investment on network operation and maintenance. SmartCare can conduct in-depth analysis of different service types and content, helping operators develop policies to control low-profit services, accumulating statistics and experience for future business growth. With the service quality management platform, SmartCare can help operators better manage their mobile broadband network, realizing in-depth service analysis and comprehensive management. Moreover, SmartCare can help develop potential businesses covering web, WAP, email, IM, MMS, FTP, and streaming. Other functions provided by SmartCare include: 1) service model analysis based on terminal/user type; 2) network load analysis based on different services; 3) in-depth service analysis based on specific area and SP/CP.

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SmartCare: Care for your network

Challenges from broadband access and IP transport

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