Chapter 5 IT Essentials: PC Hardware and Software (Version 4.1) 1.

Once minimum hardware requirements are satisfied, where should a technician look to determine if the computer hardware has been tested with Windows XP? * the Windows XP Hardware Compatibility List 2. A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action should be taken to upgrade the file system to NTFS? * Run the Microsoft Convert utility 3. Which set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system? * API 4. A technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly? * Use the Device Manager utility to ensure that all the devices are operational 5. A technician thinks that the file system on a computer has a problem because Windows XP is reporting data integrity issues. Which Windows XP utility will check the file system for errors? * Chkdsk 6. A technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to attempt a repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk? * Recovery Console 7. A user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system. Which software can be used to achieve this? * Windows User State Migration Tool 8. Which operating mode is used by Windows XP to run a DOS application? * virtual real mode 9. What are three features of the Microsoft Management Console (MMC)? (Choose three.) * It organizes operating system snap-ins * It can be used to create customized MMCs * It requires administrative privileges to access 10.A technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted images. What startup mode can the technician use to access a new driver on the network? * Safe Mode with Networking Support

11.A company with 40 computers needs to reduce repair costs, decrease downtime, and improve reliability. Which task will ? * Develop a preventive maintenance plan 12.When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue? * Roll back the driver 13.What would be the result of having a corrupt Master Boot Record? * The operating system will fail to start 14.Which mode allows applications that are not compatible with the current operating system to run in an environment that simulates an earlier operating system? * compatibility mode 15.Which directory contains Windows XP OS system files? * C:\WINDOWS 16.What is the term for the ability of an operating system to run multiple applications at the same time? * multitasking 17.Which two operating systems can function correctly on a system with 64 MB of RAM? (Choose two.) * Windows XP Home * Windows XP Professional 18.How much RAM can be addressed by a 64-bit operating system? * 128 GB or more 19.Which registry file contains information about the hardware and software in the computer system? * HKEY_LOCAL_MACHINE 20.When a computer boots from the Windows Vista disc, which three functions are performed if the Custom (advanced) option is selected? (Choose three.) * Changes to disk partitions can be made * A clean copy of Windows Vista is installed * The location of the Windows installation can be selected