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16 - 17 October 2012 One-day connected forum and two post-forum workshops Rydges Swanston, Melbourne
CONNECTED FORUM
Tuesday, 16 October 2012
The Emotional Economy at Work DAFF Deutsche Bank (Philippines) IAIDQ Asia Pacific BPM LInk
SUPPORTED BY:
www.bpmasiapacific.com
8:30 9:00
1:15
BPM and managing change within the organisation: Optimising BPM through effective change management Creating the best environment for BPM through effective key sponsorship, project management and change management strategies Building effective communication strategies for BPM success as part of the change strategy Identifying and managing key stakeholders (advocates and adversaries) for successful change Maintaining stakeholder support and acceptance postimplementation
Imre Hegedus, Managing Director, Imre Hegedus Consulting; Director, BPM Link
9:15 Opening Keynote presentation: Breaking down the silo mentality to promote enterprise-wide BPM Effective visualisation insights for process professionals Communicating the value of BPM to different department executives Enterprise Architecture (EA) as an organising construct
Imre Hegedus, Managing Director, Imre Hegedus Consulting; Director, BPM Link
Simon Lynch, Executive Manager, HR & Organisational Development; Robert Holland, Manager, Project Improvement and Change, CSIRO
2:00 Understanding the role of BPM for managing regulatory compliance Aligning business processes with compliance obligations Overcoming the evident disconnect between business and compliance functions How shared understanding can promote synergy between the two functions
9:45
Best practice models for creating a BPM Centre of Excellence Best practice framework for creating a BPM Centre of Excellence Change management functional hierarchy and the 'four pillars' of BPM (people, process, governance and technology) Assessing the success factors as well as some of the more common pitfalls to avoid 2:45 3.15
Shazia Sadiq, Associate Professor, School of Information Technology and Electrical Engineering, The University of Queensland; Director Communications, IAIDQ Asia Pacific
Afternoon refreshments and networking Practical application of process model in DAFF Examining the Enterprise-Wide Business Model Analysing and improving processes Improving process efficiency and managing change
Chris Miller, Director, Process Improvement, Department of Agriculture, Fisheries and Forestry
4.00 It Is Time We Reframed Our BPM Lens from Diagnosing & Eradicating Waste to Discovering & Extending Strengths Engaging people on the BPM Journey The emergence of strengths based management (SBM) - what can we learn from SBM in our efforts to engage people in BPM? Mapping what works in our processes and organisation systems, not what is broken or wasteful
David Bell, uPraxis Global Limited, former Head of BPM Technology at Deutsche Bank (Philippines)
11:45 Making BPM relevant and incorporating it in to the fabric of the organisation: a Metcash Trading Limited case Understanding whats relevant and why the importance of Values Connecting what you do and how you do it, to why you do it, what you value, and how you measure it Effective ways to model and capture whats relevant that the foundation for value creation Value-adding BPM - moving beyond process definition and documentation 5:15 4.45
The story of Big Mountain Shire Jeremy Scrivens, Director, The Emotional Economy at work
Concluding interactive discussion and closing remarks Reflecting on what youve learnt during the forum Discussing and summarising the best practices in BPM Sharing practical take-away tips and tools to apply in your own organisation
Facilitated by: Imre Hegedus, Managing Director, Imre Hegedus Consulting; Director, BPM Link
End of Forum Business value of the intranet expert: Andrew Wright, Manager,
The workshop will be highly interactive and engaging providing new and innovative content and building upon foundational improvement principles in insightful ways. For those who have a role in change management, process management, process improvement, and enterprise architecture.
This workshop is highly interactive and will include case studies and participative exercises including Dr Demings famous "the red beads experiment".
5 way s t o B o o k yo u r p l a c e at t h I s e v e n t
PhOnE: +61 1300 550 662 +61 (02) 8913 4000 fAx: +61 1300 550 663 +61 (02) 8913 4099 EMAil: aga@arkgroupasia.com WEB: www.arkgroupaustralia.com.au POSt: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060
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Early Bird offer Book before 13 April 2012 Receive a free Kindle Wi-Fi 6 e-Reader
Connected forum + workshops o Save $300 $2785+ GST = $3063.50 o Save $400 $2685+ GST = $2953.50 o Save $500 $2585 + GST = $2843.50 Connected forum + workshop o A o B o Save $200 $2190 + GST = $2409 o Save $300 $2090+ GST = $2299
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Connected forum only o $1695 + GST = $1864.50 o Save $200 $1495+ GST = $1644.50 o Save $250 $1445 + GST = $1589.50
Post-forum workshops oA oB o $695+ GST = $764.50 o Save $60 $ 635+ GST = $698.50 o Save $100 $595 + GST = $654.50
Standard pricing
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Venue and Accomodation Rydges on Swanston Melbourne 701 Swanston Street, Carlton VIC 3053 Ph: 03 9347 7811 Preferential rates have been arranged at Rydges Swanston for event attendees. Please contact the Event Manager by e-mail on cserianni@arkgroupasia.com to arrange bookings.
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Booking conditions 1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: Cancellations notified over 45 days prior to the event will not incur a cancellation fee. In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged.
For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions. All cancellations must be received in writing. Ark Group Australia will not be held liable for circumstances beyond their control which lead to the cancellation or variation of the programme. All bookings, whether Australian or overseas will be charged Australian GST at the prevailing rate at the time of booking. Delegates are responsible for their own travel, accommodation and visa requirements. 5. 6. 7. 8. 9.
Sponsorship or Exhibition Opportunities If you are interested in sponsoring or exhibiting at this event please contact Bhuwan Rai Phone: 1300 550 662 Email:aga@arkgroupasia.com
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