Beruflich Dokumente
Kultur Dokumente
Contents
KrisFlyer Elite Silver KrisFlyer Elite Gold Making the most of your membership online Benefits at a glance World-class partners Contact us
1 2 3 5 6 7
To ensure the correct mileage is credited into your KrisFlyer account, please quote your KrisFlyer membership number during reservation and present your KrisFlyer membership card upon check-in.
Home
Receive priority service at specially designated Star Alliance check-in counters featuring the KrisFlyer Elite Gold or Star Alliance Gold logo.
Benefits at a glance
KrisFlyer Elite Silver When you fly on Singapore Airlines, SilkAir, Virgin Atlantic or Star Alliance airlines Earn KrisFlyer miles that can be redeemed for travel awards Priority airport standby* Increased check-in baggage allowance Priority airport check-in Priority boarding when travelling in Economy class Priority baggage handling When you fly on Singapore Airlines, SilkAir or Star Alliance airlines Earn qualifying miles towards KrisFlyer Elite Silver and Elite Gold status Priority reservation waitlist When you fly on Singapore Airlines, SilkAir or Virgin Atlantic 25% tier bonus on actual miles flown When you fly on Singapore Airlines or Star Alliance airlines Star Alliance Gold lounge access** When you fly on Singapore Airlines or SilkAir Accrue PPS Value towards PPS Club qualification when you fly in First or Business Class, or in the Singapore Airlines Suites on the Singapore Airlines A380*** Use of SilkAir lounges****
* ** Except for KrisFlyer Elite Silver members on Virgin Atlantic. A guest can be invited as long as he/she is accompanied by the Elite Gold member and the guest is travelling on a Star Alliance airline on the same day.
*** If a member flies in First or Business Class on Singapore Airlines or SilkAir, or in the Singapore Airlines Suites on the Singapore Airlines A380, and chooses to credit the flight miles to a KrisFlyer airline partners frequent flyer programme, the flight will still be recognised for PPS Club qualification. Members need to present both the airline partners membership card and their valid KrisFlyer membership card at check-in to credit mileage. **** A guest can be invited as long as he/she is accompanied by the Elite Gold member and the guest is travelling on a SilkAir flight on the same day.
Home Benefits at a glance 5
World-class partners
AIRLINES/STAR ALLIANCE AIRLINES
Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, All Nippon Airways, Asiana Airlines, Austrian Airlines, Blue1, bmi, Brussels Airlines, Continental Airlines, Croatia Airlines, EgyptAir, LOT Polish Airlines, Lufthansa, SAS, South African Airways, Spanair, Swiss International Air Lines, TAM Airlines, TAP Portugal, Thai Airways, Turkish Airlines, United Airlines, US Airways Avis, Hertz
CAR RENTALS
TELECOMMUNICATIONS
M1, 3, Travelling Connect
OTHERS
Club 21, CruiseEscapes, Ctrip, Shell, Tradewinds, Hong Leong Finance
AIRLINES/OTHER AIRLINES
Air India, SilkAir, Virgin Atlantic Airlines
HOTELS/SERVICED APARTMENTS
Accor, The Ascott Limited, Global Hotel Alliance, Hilton Worldwide, Hyatt, Intercontinental Hotels Group, Langham Hotels International, Jumeirah Hotels & Resorts, Mandarin Oriental, Marriott International, Meritus, Millenium & Copthorne, New Otani Hotels, Okura Hotels & Resorts, Preferred Hotel Group, Fairmont Raffles Swisstel, Shangri-La, Sol Media Hotels & Resorts, Taj, The Peninsula, Concorde Hotels & Resorts, Starwood, Rendezvous Hospitality Group, The Leading Hotels of the World
CREDIT/CHARGE CARDS
American Express, ANZ, BCA, Bank Danamon, BII, Citibank, DBS, Diners Club, HSBC, ICICI Bank, Maybank, Metrobank, Mitsui Sumitomo, MUFG CARD, OCBC, RBS, Samsung, Standard Chartered Bank, St.George Bank and BankSA, The National Commercial Bank of Saudi Arabia, UOB, Westpac
Home
World-class partners
Contact us
By Phone
At KrisFlyer Membership Services, our customer service representatives are pleased to assist you, all day, every day. We have customer service representatives who are fluent in English, Bahasa Melayu, Bahasa Indonesia, Mandarin, Cantonese, Japanese, Korean, Thai, French and German.
IF YOU ARE IN: Singapore USA or Canada Australia Hong Kong New Zealand Europe (including United Kingdom) Other countries CALL: 6789 8188 213 4040 301 02 9350 0203 (65) 6789 8188 0800 750 760 44 207 531 2041 (65) 6789 8111
By Fax
You may also contact us by fax at this number: (65) 6789 8777
By Post
Please mail all KrisFlyer correspondence to: KrisFlyer Membership Services PO Box 177 Singapore Post Central Post Office Singapore 914006 Republic of Singapore
Home
Contact us
krisflyer.com