RD020 Process Questionnaire

RD.
020 Process Questionnaire
8/22/2012
N o
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
OBM Level I
GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL GENERAL Financial Management Financial Management 107004082.xls.ms_office
OBM Level II
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified General Financial Accounting General Financial Accounting
OBM Level III

not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified Maintain General Ledger Maintain General Ledger
Category
Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Chart of Accounts Chart of Accounts 1 of 1188
RD.020 Process Questionnaire
8/22/2012
N o
24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44
OBM Level I
Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management GENERAL GENERAL GENERAL GENERAL GENERAL
OBM Level II
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting Treasury Treasury Treasury Treasury Treasury General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting not identified not identified not identified not identified not identified
OBM Level III

Maintain General Ledger Maintain General Ledger Maintain General Ledger Maintain General Ledger Maintain General Ledger Maintain General Ledger Manage Currency & Interest Risk Manage Currency & Interest Risk Manage Currency & Interest Risk Manage Currency & Interest Risk Manage Currency & Interest Risk Process General Ledger Process General Ledger Process General Ledger Process General Ledger Process General Ledger not identified not identified not identified not identified not identified
Category
Chart of Accounts Chart of Accounts Chart of Accounts Chart of Accounts Chart of Accounts Chart of Accounts Currency Currency Currency Currency Currency Periods Periods Periods Periods Periods Business Business Business Business Business
45 46 47 48 49
GENERAL GENERAL GENERAL GENERAL GENERAL 107004082.xls.ms_office
not identified not identified not identified not identified not identified
Business Business Business Business Business 2 of 1188
8/22/2012
N o
50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70
OBM Level I
GENERAL GENERAL Procurement Procurement Procurement Procurement Procurement Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management
OBM Level II
not identified not identified not identified not identified not identified not identified not identified General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
OBM Level III

not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified Manage Reporting Manage Reporting
Category
Business Reporting Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close Period Open/Close Reporting Reporting
71
Financial Management
Operations Analysis & Management Reporting
Manage Reporting
Reporting
72
Financial Management 107004082.xls.ms_office
Manage Reporting
Reporting
3 of 1188
8/22/2012
N o
73 74
OBM Level I
Financial Management Financial Management
OBM Level II
Operations Analysis & Management Reporting Operations Analysis & Management Reporting
OBM Level III

Manage Reporting Manage Reporting
Category
Reporting Reporting
75 76 77 78 79 80 81 82 83 84 85
Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management Financial Management
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting
Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting
86 87 88
Financial Management Financial Management Financial Management
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
Manage Reporting Manage Reporting Manage Reporting
Reporting Reporting Reporting
89 90
Financial Management Financial Management
Reporting Reporting
91
Procurement
not identified
not identified
Security
92 93
Procurement Procurement 107004082.xls.ms_office
not identified not identified
Security Security 4 of 1188
8/22/2012
N o
94 95 96
OBM Level I
Procurement Procurement Procurement
OBM Level II
not identified not identified not identified
OBM Level III

Category
Security Security Security
97 98
Procurement Procurement
not identified Sourcing
Validation Purchase Orders
99
Financial Management
Operations Analysis & Management Reporting not identified not identified Ordering Ordering Ordering Ordering Ordering
Manage Reporting not identified not identified not identified not identified not identified not identified not identified
Analysis Buyers Buyers Buyers Buyers Buyers Buyers Buyers
100 Procurement 101 Procurement 102 Procurement 103 Procurement 104 Procurement 105 Procurement 106 Procurement
107 Procurement
Ordering
not identified
Buyers
108 Procurement 109 Procurement 110 Financial Management 111 Financial Management 112 Financial Management 113 Financial Management 114 Financial Management 115 Financial Management 116 Financial Management 117 Procurement 107004082.xls.ms_office
Ordering Ordering Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Accounts Payable
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Buyers Buyers Encum-brances Encum-brances Encum-brances Encum-brances Encum-brances Encum-brances Encum-brances Matching Approval
&
5 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Accounts Payable Accounts Payable Accounts Payable Accounts Payable General Financial Accounting General Financial Accounting Operations Analysis & Management Reporting
OBM Level III

not identified not identified not identified not identified not identified not identified not identified
Category
Matching Approval Matching Approval Matching Approval Matching Approval Open/Close Periods Open/Close Periods Other & & & &
118 Procurement 119 Procurement 120 Procurement 121 Procurement 122 Financial Management 123 Financial Management 124 Financial Management
125 Financial Management
not identified
Other
126 Procurement 127 Procurement 128 Procurement 129 Procurement 130 Procurement 131 Procurement 132 Procurement 133 Procurement 134 Procurement 135 Procurement 136 Procurement 137 Procurement 138 Procurement 139 Procurement 140 Procurement 141 Procurement 107004082.xls.ms_office
Sourcing Ordering Ordering Ordering Ordering Ordering Sourcing Sourcing not identified not identified Ordering Ordering Ordering Ordering Ordering Ordering
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order 6 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

not identified
Category
Purchase Order
142 Procurement
Ordering
143 Procurement
Ordering
not identified
Purchase Order
144 Procurement
Ordering
not identified
Purchase Order
145 Procurement 146 Procurement 147 Procurement 148 Procurement 149 Procurement 150 Procurement 151 Procurement 152 Procurement 153 Procurement 154 Procurement 155 Procurement 156 Procurement
Ordering Ordering Ordering Ordering Ordering Ordering Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Order Purchase Orders
157 Procurement
Sourcing
not identified
Purchase Orders
158 Procurement
Sourcing
not identified
Purchase Orders
159 Procurement
Sourcing
not identified
Purchase Orders
160 Procurement 161 Procurement 107004082.xls.ms_office
Accounts Payable Accounts Payable
Purchase Orders Purchase Orders 7 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Receiving Receiving Receiving Receiving Receiving Receiving Receiving Receiving Receiving Requisitions Requisitions Requisitions Requisitions Requisitions Requisitions Requisitions Requisitions Requisitions Requisitions
162 Materials Management 163 Materials Management 164 Materials Management 165 Materials Management 166 Materials Management 167 Materials Management 168 Materials Management 169 Materials Management 170 Materials Management 171 Procurement 172 Procurement 173 Procurement 174 Procurement 175 Procurement 176 Procurement 177 Procurement 178 Procurement 179 Procurement 180 Procurement
Receiving & Inspection Receiving & Inspection Receiving & Inspection Receiving & Inspection Receiving & Inspection Receiving & Inspection Receiving & Inspection Receiving & Inspection Receiving & Inspection Ordering Ordering Ordering Ordering Ordering Ordering Ordering Ordering Ordering Ordering
181 Procurement 182 Procurement 183 Procurement 184 Procurement 185 Procurement
Ordering Ordering Ordering Ordering Ordering
Requisitions Requisitions Requisitions Requisitions Requisitions
186 Procurement 187 Procurement 188 Procurement 107004082.xls.ms_office
Ordering Ordering Sourcing
Requisitions Requisitions RFQ 8 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing Sourcing not identified not identified Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation
OBM Level III

not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
RFQ RFQ RFQ RFQ RFQ RFQ RFQ RFQ RFQ RFQ RFQ RFQ RFQ RFQ RFQ Vendors Vendors Vendors Vendors Vendors Vendors Vendors Vendors Vendors Vendors
189 Procurement 190 Procurement 191 Procurement 192 Procurement 193 Procurement 194 Procurement 195 Procurement 196 Procurement 197 Procurement 198 Procurement 199 Procurement 200 Procurement 201 Procurement 202 Procurement 203 Procurement 204 Procurement 205 Procurement 206 Procurement 207 Procurement 208 Procurement 209 Procurement 210 Procurement 211 Procurement 212 Procurement 213 Procurement
214 Procurement 215 Procurement 216 Procurement 217 Procurement 107004082.xls.ms_office
Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation
not identified not identified not identified not identified
Vendors Vendors Vendors Vendors 9 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation Supplier Management & Evaluation Ordering
OBM Level III

Category
Vendors Vendors Vendors Vendors Purchase Order
223 Procurement 224 Procurement 225 Procurement 226 Procurement 227 Procurement 228 Procurement 229 Procurement 230 Procurement
not identified Ordering Sourcing Supplier Management & Evaluation not identified not identified not identified not identified
not identified not identified not identified not identified not identified not identified not identified not identified
Purchase Order PurchaseOrder Purchase Orders Vendors Maintenance Maintenance Other Other
231 Procurement 232 Financial Management 233 Financial Management 234 Financial Management 235 Financial Management 236 Financial Management 237 Financial Management 238 Financial Management 239 Financial Management 240 Financial Management 107004082.xls.ms_office
not identified General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open 10 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

not identified
Category
Period Open
General Financial Accounting
not identified
Period Open/Close
243 Financial Management 244 Financial Management
General Financial Accounting Operations Analysis & Management Reporting
not identified Manage Reporting
Period Open/Close Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Reporting Reporting
Manage Reporting
Reporting
Reporting Reporting
255 Financial Management 256 Financial Management 107004082.xls.ms_office
Reporting Reporting 11 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Category
257 Financial Management 258 Financial Management 259 Financial Management
Manage Reporting
Reporting
Manage Reporting
Reporting
Reporting Reporting
Reporting Reporting
266 Procurement
not identified
not identified
Security
267 Procurement 268 Procurement 269 Procurement
270 Procurement
not identified
not identified
Security
271 Procurement
not identified
not identified
Security
272 Procurement 273 Procurement
not identified Accounts Payable
Validation Check Reconciliation Check Reconciliation
274 Procurement 107004082.xls.ms_office
Accounts Payable
not identified
12 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable
OBM Level III

Category
Check Reconciliation Disbursement Disbursement Disbursement Disbursement
Accounts Payable Accounts Payable Accounts Payable
Disbursement Disbursement Disbursement
283 Procurement 284 Procurement
Accounts Payable Accounts Payable
Disbursement Disbursement
285 Procurement 286 Procurement 287 Procurement 288 Procurement 289 Procurement 290 Procurement 291 Procurement 292 Procurement 293 Procurement
Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable
not identified not identified not identified not identified not identified not identified not identified not identified not identified
Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement
294 Procurement 295 Procurement 296 Procurement 297 Procurement 298 Procurement 299 Procurement 107004082.xls.ms_office
Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable
not identified not identified not identified not identified not identified not identified
Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement
13 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable
OBM Level III

not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Disbursement Invoicing Invoicing 14 of 1188
300 Procurement 301 Procurement 302 Procurement 303 Procurement 304 Procurement 305 Procurement 306 Procurement 307 Procurement 308 Procurement 309 Procurement 310 Procurement 311 Procurement 312 Procurement 313 Procurement 314 Procurement 315 Procurement 316 Procurement 317 Procurement 318 Procurement 319 Procurement 320 Procurement 321 Procurement 322 Procurement 323 Procurement 324 Procurement 325 Procurement 326 Procurement 327 Procurement 107004082.xls.ms_office
8/22/2012
N o
OBM Level I
OBM Level II
Accounts Payable Accounts Payable Accounts Payable Accounts Payable
OBM Level III

Category
Invoicing Invoicing Invoicing Invoicing
328 Procurement 329 Procurement 330 Procurement 331 Procurement
Accounts Payable Accounts Payable Accounts Payable
Invoicing Invoicing Invoicing
335 Procurement 336 Procurement 337 Procurement 338 Procurement 339 Procurement 340 Procurement 341 Procurement
Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable
Invoicing Invoicing Matching Approval Matching Approval Matching Approval Matching Approval Matching Approval
& & & & &
Accounts Payable Accounts Payable Accounts Payable Accounts Payable Accounts Payable
Matching Approval Matching Approval Matching Approval Matching Approval Matching Approval Matching Approval Open/Close Periods Open/Close Periods
& & & & &
&
347 Procurement 348 Financial Management 349 Financial Management 107004082.xls.ms_office
Accounts Payable General Financial Accounting General Financial Accounting
15 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting Supplier Management & Evaluation not identified not identified Supplier Management & Evaluation Supplier Management & Evaluation
OBM Level III

Category
Open/Close Periods Open/Close Periods Open/Close Periods Open/Close Periods Open/Close Periods Other Other Other Vendors Vendors
350 Financial Management 351 Financial Management 352 Financial Management 353 Financial Management 354 Financial Management 355 Procurement 356 Procurement 357 Procurement 358 Procurement 359 Procurement
360 Procurement 361 Financial Management 362 Financial Management
Supplier Management & Evaluation Budgeting Operations Analysis & Management Reporting
not identified not identified Manage Reporting
Vendors Encumbrances Reporting
363 Financial Management 364 Financial Management 365 Financial Management 366 Procurement 367 Financial Management 368 Financial Management 369 Financial Management 370 Financial Management 371 Financial Management
Operations Analysis & Management Reporting Operations Analysis & Management Reporting General Financial Accounting Supplier Management & Evaluation General Financial Accounting Asset Management Asset Management Asset Management Asset Management
Manage Reporting Manage Reporting not identified not identified not identified not identified not identified not identified not identified
Reporting Reporting Disbursement Disbursement Disbursements Maintenance Maintenance Other Other
372 Financial Management 107004082.xls.ms_office
Asset Management
not identified
Other
16 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management
OBM Level III

not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
373 Financial Management 374 Financial Management 375 Financial Management 376 Financial Management 377 Financial Management 378 Financial Management 379 Financial Management 380 Financial Management 381 Financial Management 382 Financial Management 383 Financial Management
Asset Management Asset Management
Asset Management
not identified
Reporting
Asset Management
not identified
Reporting
Asset Management
not identified
Reporting
Asset Management
not identified
Reporting
Asset Management
not identified
Reporting
Asset Management
not identified
Reporting
17 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Asset Management
OBM Level III

not identified
Category
Reporting
Asset Management
not identified
Reporting
Reporting Reporting
396 Financial Management 397 Financial Management 398 Financial Management 399 Financial Management 400 Financial Management 401 Financial Management
Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management
Reporting Reporting Reporting Reporting Reporting Reporting
Asset Management
not identified
Reporting
Reporting Reporting
Reporting Reporting
Asset Management
not identified
Security
408 Financial Management 409 Financial Management 410 Financial Management 107004082.xls.ms_office
Asset Management Asset Management Asset Management
Security Security Security 18 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

not identified
Category
Security
Asset Management
Asset Management
not identified
Security
413 Financial Management 414 Financial Management 415 Financial Management 416 Financial Management 417 Financial Management
Asset Management Asset Management Asset Management Asset Management Asset Management
Validation Aliases Aliases Aliases Categories
Asset Management
not identified
Categories
419 Financial Management 420 Financial Management 421 Financial Management 422 Financial Management 423 Financial Management 424 Financial Management 425 Financial Management 426 Financial Management 427 Financial Management 428 Financial Management 429 Financial Management 430 Financial Management 431 Financial Management 432 Financial Management 107004082.xls.ms_office
Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Categories Categories Categories Data Conversion Data Conversion Data Conversion Data Conversion Data Conversion Data Conversion Data Conversion Depreciation Depreciation Depreciation Depreciation 19 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Category
Depreciation Depreciation
Depreciation Depreciation Depreciation
438 Financial Management 439 Financial Management 440 Financial Management 441 Financial Management 442 Financial Management 443 Financial Management 444 Financial Management 445 Financial Management 446 Financial Management 447 Financial Management 448 Financial Management 449 Financial Management 450 Financial Management
Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Depreciation Depreciation Fixed Assets Fixed Assets Fixed Assets Fixed Assets Fixed Assets Fixed Assets Fixed Assets Fixed Assets Fixed Assets Fixed Assets Fixed Assets
451 Financial Management 452 Financial Management 453 Financial Management 454 Financial Management 455 Financial Management 456 Financial Management 457 Financial Management 107004082.xls.ms_office
Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management
Fixed Assets General General General General General Locations 20 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management Asset Management
OBM Level III

Category
Locations Locations Locations Security Security Security Security Security Set of Books Set of Books Set of Books
Set of Books Set of Books Set of Books
472 Financial Management 473 Financial Management 474 Financial Management 475 Financial Management
Asset Management Asset Management Asset Management Asset Management
Set of Books Set of Books Set of Books Set of Books
Set of Books Transactions Transactions
Asset Management
not identified
Transactions
Asset Management
not identified
Transactions 21 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Category
Transactions Transactions
Asset Management
not identified
Transactions
484 Financial Management 485 Financial Management 486 Financial Management 487 Financial Management 488 Financial Management 489 Procurement 490 Procurement 491 Procurement 492 Procurement 493 Procurement 494 Financial Management 495 Financial Management 496 Financial Management 497 Financial Management 498 Financial Management 499 Financial Management 500 Financial Management 501 Financial Management 502 Financial Management 503 Financial Management 107004082.xls.ms_office
Asset Management Asset Management Asset Management Asset Management Asset Management Ordering Ordering Ordering Ordering Ordering General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
not identified not identified not identified not identified not identified Process Expense Reports Process Expense Reports Process Expense Reports Process Expense Reports Process Expense Reports not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Transactions Transactions Transactions Transactions Transactions Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open 22 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

not identified
Category
Period Open/Close
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Reporting Reporting
515 Financial Management 516 Financial Management 517 Financial Management 518 Financial Management 519 Financial Management 520 Financial Management 521 Financial Management 522 Financial Management 107004082.xls.ms_office
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting
Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting 23 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Reporting
Manage Reporting
Reporting Reporting
Reporting Reporting
528 Procurement
not identified
not identified
Security
532 Procurement
not identified
not identified
Security
533 Procurement
not identified
not identified
Security
534 Procurement 535 Procurement 536 Procurement 537 Procurement 538 Procurement 539 Procurement
not identified Ordering Ordering Ordering Ordering Ordering
not identified Process Expense Reports Process Expense Reports Process Expense Reports Process Expense Reports Process Expense Reports
Validation Employees Employees Employees Employees Employees
540 Procurement 541 Procurement 107004082.xls.ms_office
Ordering Ordering
Process Expense Reports Process Expense Reports
Employees Employees 24 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Ordering Ordering Ordering
OBM Level III

Process Expense Reports Process Expense Reports Process Expense Reports
Category
Employees Employees Employees Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
542 Procurement 543 Procurement 544 Procurement 545 Order Fulfillment 546 Order Fulfillment 547 Order Fulfillment 548 Order Fulfillment 549 Order Fulfillment 550 Financial Management 551 Financial Management 552 Financial Management 553 Financial Management 554 Financial Management 555 Financial Management 556 Financial Management 557 Financial Management 558 Financial Management 559 Financial Management 560 Financial Management
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Manage Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting 25 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Manage Reporting
Reporting
Reporting Reporting
571 Financial Management 572 Financial Management 573 Financial Management 574 Financial Management 575 Financial Management 576 Financial Management 577 Financial Management 578 Financial Management
Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting
Manage Reporting
Reporting
Reporting Reporting
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
OBM Level III not identified not identified not identified not identified not identified not identified not identified
Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers
Category
Security
584 Order Fulfillment
585 Order Fulfillment 586 Order Fulfillment 587 Order Fulfillment
Security
Security
590 Order Fulfillment 591 Order Fulfillment 592 Order Fulfillment 593 Order Fulfillment 594 Order Fulfillment 595 Order Fulfillment 596 Order Fulfillment 597 Order Fulfillment 598 Order Fulfillment 599 Order Fulfillment 600 Order Fulfillment 601 Order Fulfillment 602 Order Fulfillment 603 Order Fulfillment 604 Order Fulfillment 605 Order Fulfillment 606 Order Fulfillment 107004082.xls.ms_office
Validation Customers Customers Customers Customers Customers Customers Customers Customers Customers Customers Customers Customers Customers Customers Customers Customers 27 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Customers
Order Entry & Scheduling
Manage Customers
608 Order Fulfillment 609 Order Fulfillment 610 Order Fulfillment 611 Order Fulfillment 612 Order Fulfillment
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers
Customers Customers Customers Customers Customers
613 Order Fulfillment 614 Order Fulfillment 615 Order Fulfillment 616 Order Fulfillment 617 Order Fulfillment
Manage Customers Manage Customers Manage Customers Manage Customers Manage Customers
Customers Customers Customers Customers Customers
618 Order Fulfillment 619 Order Fulfillment 620 Order Fulfillment 621 Order Fulfillment
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Invoicing and Collection
Manage Customers Manage Customers Manage Customers
Customers Customers Customers Invoicing
Invoicing and Collection Invoicing and Collection Invoicing and Collection
Invoicing Invoicing Invoicing
625 Order Fulfillment 626 Order Fulfillment 627 Order Fulfillment 628 Order Fulfillment 629 Order Fulfillment 630 Order Fulfillment 631 Order Fulfillment 632 Order Fulfillment 107004082.xls.ms_office
Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection
Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing 28 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing Invoicing 29 of 1188
633 Order Fulfillment 634 Order Fulfillment 635 Order Fulfillment 636 Order Fulfillment 637 Order Fulfillment 638 Order Fulfillment 639 Order Fulfillment 640 Order Fulfillment 641 Order Fulfillment 642 Order Fulfillment 643 Order Fulfillment 644 Order Fulfillment 645 Order Fulfillment 646 Order Fulfillment 647 Order Fulfillment 648 Order Fulfillment 649 Order Fulfillment 650 Order Fulfillment 651 Order Fulfillment 652 Order Fulfillment 653 Order Fulfillment 654 Order Fulfillment 655 Order Fulfillment 656 Order Fulfillment 657 Order Fulfillment 658 Order Fulfillment 659 Order Fulfillment 660 Order Fulfillment 661 Order Fulfillment 107004082.xls.ms_office
8/22/2012
N o
OBM Level I
OBM Level II
Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting Order Entry & Scheduling Order Entry & Scheduling
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Setup Order Process Setup Order Process
Category
Invoicing Invoicing Invoicing Open/Close Periods Revenue Revenue Revenue Revenue Revenue Revenue Revenue Revenue Revenue Sales Sales
662 Order Fulfillment 663 Order Fulfillment 664 Order Fulfillment 665 Order Fulfillment 666 Financial Management 667 Financial Management 668 Financial Management 669 Financial Management 670 Financial Management 671 Financial Management 672 Financial Management 673 Financial Management 674 Financial Management 675 Order Fulfillment 676 Order Fulfillment
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Setup Order Process Setup Order Process Setup Order Process
Sales Sales Sales
Setup Order Process
Sales
681 Order Fulfillment 682 Order Fulfillment 683 Order Fulfillment 684 Order Fulfillment 685 Order Fulfillment 107004082.xls.ms_office
Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Sales Sales Sales Sales Sales 30 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
OBM Level III

Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Category
Sales Sales Sales Sales Sales Sales Sales Sales Sales Sales Sales Sales Sales Sales Sales
686 Order Fulfillment 687 Order Fulfillment 688 Order Fulfillment 689 Order Fulfillment 690 Order Fulfillment 691 Order Fulfillment 692 Order Fulfillment 693 Order Fulfillment 694 Order Fulfillment 695 Order Fulfillment 696 Order Fulfillment 697 Order Fulfillment 698 Order Fulfillment 699 Order Fulfillment 700 Order Fulfillment
701 Financial Management 702 Order Fulfillment 703 Order Fulfillment 704 Order Fulfillment 705 Order Fulfillment 706 Order Fulfillment 707 Order Fulfillment 708 Order Fulfillment 709 Financial Management 710 Financial Management 711 Financial Management 107004082.xls.ms_office
Invoicing Customers Customers Maintenance Maintenance Other Other Other Period Close Period Close Period Close 31 of 1188
General Financial Accounting General Financial Accounting General Financial Accounting
8/22/2012
N o
OBM Level I
OBM Level II
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified
Manage Reporting
Category
Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Reporting Reporting
Manage Reporting
8/22/2012
N o
OBM Level I
OBM Level II
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
OBM Level III

Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting
Category
Reporting Reporting Reporting Reporting Reporting Reporting Reporting
731 Financial Management 732 Financial Management 733 Financial Management 734 Financial Management 735 Financial Management 736 Financial Management 737 Financial Management
Manage Reporting
Reporting
Reporting Reporting
Reporting Reporting
Security
Security
Security
749 Order Fulfillment 107004082.xls.ms_office
Validation 33 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Collections Collections Collections Collections Collections Collections Collections Collections Collections Collections Collections Collections Collections Collections Collections Collections
750 Order Fulfillment 751 Order Fulfillment 752 Order Fulfillment 753 Order Fulfillment 754 Order Fulfillment 755 Order Fulfillment 756 Order Fulfillment 757 Order Fulfillment 758 Order Fulfillment 759 Order Fulfillment 760 Order Fulfillment 761 Order Fulfillment 762 Order Fulfillment 763 Order Fulfillment 764 Order Fulfillment 765 Order Fulfillment
766 Order Fulfillment 767 Order Fulfillment 768 Order Fulfillment 769 Order Fulfillment 770 Order Fulfillment 771 Order Fulfillment
Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection
Collections Collections Collections Collections Collections Collections
772 Order Fulfillment 773 Order Fulfillment 774 Order Fulfillment 775 Order Fulfillment 776 Order Fulfillment 777 Order Fulfillment 778 Order Fulfillment 779 Order Fulfillment 107004082.xls.ms_office
Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection
Collections Collections Collections Invoicing Invoicing Invoicing Invoicing Invoicing 34 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection General Financial Accounting Invoicing and Collection Invoicing and Collection
OBM Level III not identified not identified not identified not identified
not identified Process Remittances Process Remittances
Category
Invoicing Invoicing Invoicing Invoicing Open/Close Periods Payments Payments
780 Order Fulfillment 781 Order Fulfillment 782 Order Fulfillment 783 Order Fulfillment 784 Financial Management 785 Order Fulfillment 786 Order Fulfillment
787 Order Fulfillment 788 Order Fulfillment 789 Order Fulfillment 790 Order Fulfillment 791 Order Fulfillment 792 Order Fulfillment 793 Order Fulfillment 794 Order Fulfillment 795 Order Fulfillment 796 Order Fulfillment 797 Order Fulfillment 798 Order Fulfillment 799 Order Fulfillment 800 Order Fulfillment 801 Order Fulfillment 802 Order Fulfillment 803 Order Fulfillment 804 Order Fulfillment 805 Order Fulfillment 806 Order Fulfillment 807 Order Fulfillment 808 Order Fulfillment 107004082.xls.ms_office
Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection
Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances Process Remittances
Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments Payments 35 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Invoicing and Collection General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Budgeting
OBM Level III

Process Remittances
Category
Payments Reconciliation Reconciliation Reconciliation Reconciliation Collections Collections Collections Collections Collections Collections Invoicing Invoicing Budget Preparation
809 Order Fulfillment 810 Financial Management 811 Financial Management 812 Financial Management 813 Financial Management 814 Order Fulfillment 815 Order Fulfillment 816 Order Fulfillment 817 Order Fulfillment 818 Order Fulfillment 819 Order Fulfillment 820 Order Fulfillment 821 Order Fulfillment 822 Financial Management
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
823 Financial Management 824 Financial Management 825 Financial Management 826 Financial Management 827 Financial Management 828 Financial Management 829 Financial Management 830 Financial Management 831 Financial Management 832 Financial Management 833 Financial Management 107004082.xls.ms_office
Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting
Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation 36 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Budgeting Budgeting
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Budget Preparation Budget Preparation
Budgeting
Budget Preparation
837 Financial Management 838 Financial Management 839 Financial Management 840 Financial Management 841 Financial Management 842 Financial Management 843 Financial Management 844 Financial Management 845 Financial Management 846 Financial Management 847 Financial Management 848 Financial Management 849 Financial Management 850 Financial Management 851 Financial Management 852 Financial Management 853 Financial Management 854 Financial Management 855 Financial Management 856 Financial Management 107004082.xls.ms_office
Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting
Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Preparation Budget Revisions Budget Revisions Budget Revisions Forecasting Forecasting 37 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Budgeting Operations Analysis & Management Reporting
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Manage Reporting
Category
Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Forecasting Interfaces Reporting
857 Financial Management 858 Financial Management 859 Financial Management 860 Financial Management 861 Financial Management 862 Financial Management 863 Financial Management 864 Financial Management 865 Financial Management 866 Financial Management 867 Financial Management 868 Financial Management 869 Financial Management 870 Financial Management 871 Financial Management 872 Financial Management 873 Financial Management 874 Financial Management 875 Financial Management 876 Financial Management 877 Financial Management
Manage Reporting
Reporting
Manage Reporting
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Reporting Budget Revisions Forecasting Forecasting Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
880 Financial Management 881 Financial Management 882 Financial Management 883 Financial Management 884 Financial Management 885 Financial Management 886 Financial Management 887 Financial Management 888 Financial Management 889 Financial Management 890 Financial Management 891 Financial Management 892 Financial Management 893 Financial Management 894 Financial Management 895 Financial Management 896 Financial Management 897 Financial Management 898 Financial Management 899 Financial Management
Operations Analysis & Management Reporting Budgeting Budgeting Budgeting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
Manage Reporting
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
General Financial Accounting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
Period Open/Close Reporting Reporting 39 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Reporting
Manage Reporting
Manage Reporting
Reporting
Reporting Reporting
Manage Reporting
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Manage Reporting
Category
Reporting
Manage Reporting
Security
Manage Reporting
Security
Manage Reporting
Security
929 Financial Management 930 Financial Management 931 Financial Management 932 Financial Management 933 Financial Management 934 Financial Management 935 Financial Management 936 Financial Management 937 Financial Management 938 Financial Management 939 Financial Management 940 Financial Management 941 Financial Management 942 Financial Management 943 Financial Management 944 Financial Management 107004082.xls.ms_office
Operations Analysis & Management Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting
Manage Reporting
Validation Allocations Allocations Allocations Allocations Allocations Allocations Allocations Consolidation Consolidation Consolidation Consolidation Currency Currency Currency Currency 41 of 1188
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
8/22/2012
N o
OBM Level I
OBM Level II
Financial Reporting General Financial Accounting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Currency Open/Close Periods Reporting Reporting Reporting Reporting Reporting Transactions Transactions Transactions Transactions Transactions
945 Financial Management 946 Financial Management 947 Financial Management 948 Financial Management 949 Financial Management 950 Financial Management 951 Financial Management 952 Financial Management 953 Financial Management 954 Financial Management 955 Financial Management 956 Financial Management
Transactions
Transactions Transactions Transactions Transactions Transactions Transactions Transactions Transactions
General Financial Accounting General Financial Accounting
Transactions Transactions 42 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Category
Transactions Transactions Transactions
Transactions
General Financial Accounting Financial Reporting Financial Reporting Financial Reporting Financial Reporting Financial Reporting
Transactions Reporting Reporting Reporting Reporting Reporting
Financial Reporting
Reporting
979 Financial Management 980 981 982 983 984 985 986 Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting
Financial Reporting Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management
Reporting Maintenance Maintenance Other Other Other Reporting Reporting
987
Planning and Forecasting
Demand Management
Reporting
988 989
Planning and Forecasting Planning and Forecasting 107004082.xls.ms_office
Demand Management Demand Management
8/22/2012
N o
990
OBM Level I
Planning and Forecasting
OBM Level II
Demand Management
Category
Reporting
991 992 993 994 995 996 997 998 999
Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting Planning and Forecasting
Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management
1000 Planning and Forecasting 1001 Planning and Forecasting
1002 Planning and Forecasting 1003 Planning and Forecasting 1004 Planning and Forecasting
Demand Management Demand Management Demand Management
Reporting Reporting
1007 Planning and Forecasting
Demand Management
Security
1008 Planning and Forecasting 1009 Planning and Forecasting 1010 Planning and Forecasting 107004082.xls.ms_office
Demand Management Demand Management Demand Management
Security Security Security 44 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Security Security
1013 Planning and Forecasting 1014 Planning and Forecasting 1015 Planning and Forecasting 1016 Planning and Forecasting 1017 Planning and Forecasting 1018 Planning and Forecasting 1019 Planning and Forecasting 1020 Planning and Forecasting 1021 Planning and Forecasting 1022 Planning and Forecasting 1023 Planning and Forecasting 1024 Planning and Forecasting 1025 Planning and Forecasting 1026 Planning and Forecasting 1027 Planning and Forecasting
Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management Demand Management
Validation Collection/Analysis Collection/Analysis Collection/Analysis Collection/Analysis Collection/Analysis Collection/Analysis Collection/Analysis Collection/Analysis Demand Forecast Demand Forecast Demand Forecast Demand Forecast Demand Forecast Demand Forecast
1028 Planning and Forecasting 1029 Planning and Forecasting 1030 Planning and Forecasting 1031 Planning and Forecasting
Demand Management Demand Management Demand Management Demand Management
Demand Forecast Demand Forecast Demand Forecast Forecast Level
1032 Planning and Forecasting 1033 Planning and Forecasting 107004082.xls.ms_office
Forecast Level Forecast Level 45 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Demand Management Demand Management Demand Management Demand Management Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Forecast Level Collection/Analysis Collection/Analysis Collection/Analysis Maintenance Maintenance Other Other Other Period Close
1034 Planning and Forecasting 1035 Planning and Forecasting 1036 Planning and Forecasting 1037 Planning and Forecasting 1038 Planning and Forecasting 1039 Planning and Forecasting 1040 Planning and Forecasting 1041 Planning and Forecasting 1042 Planning and Forecasting 1043 Planning and Forecasting
Manufacturing Plan
Reporting
Manufacturing Plan
Reporting
Manufacturing Plan
Reporting
Manufacturing Plan Manufacturing Plan
Reporting Reporting
Manufacturing Plan Manufacturing Plan Manufacturing Plan
1052 Planning and Forecasting 1053 Planning and Forecasting 107004082.xls.ms_office
8/22/2012
N o
OBM Level I
OBM Level II
Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan
Category
1054 Planning and Forecasting 1055 Planning and Forecasting 1056 Planning and Forecasting 1057 Planning and Forecasting 1058 Planning and Forecasting 1059 Planning and Forecasting
Manufacturing Plan
Reporting
Reporting Reporting
Reporting Reporting
Manufacturing Plan
Security
Manufacturing Plan Manufacturing Plan Manufacturing Plan
Manufacturing Plan
Security
Manufacturing Plan
Security
1071 Planning and Forecasting 1072 Planning and Forecasting 1073 Planning and Forecasting 1074 Planning and Forecasting 107004082.xls.ms_office
Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan
Validation Capacity Planning Capacity Planning Capacity Planning 47 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Manufacturing Plan Manufacturing Plan Manufacturing Plan Demand Management Demand Management Demand Management Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan Manufacturing Plan Distribution & Production Schedules Distribution & Production Schedules Distribution & Production Schedules
1075 Planning and Forecasting 1076 Planning and Forecasting 1077 Planning and Forecasting 1078 Planning and Forecasting 1079 Planning and Forecasting 1080 Planning and Forecasting 1081 Planning and Forecasting 1082 Planning and Forecasting 1083 Planning and Forecasting 1084 Planning and Forecasting 1085 Planning and Forecasting 1086 Planning and Forecasting 1087 Planning and Forecasting 1088 Planning and Forecasting 1089 Planning and Forecasting 1090 Planning and Forecasting
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Capacity Planning Capacity Planning Forecasting Forecasting Forecasting Planning Planning Planning Planning Planning Planning Planning WO & PO Release WO & PO Release WO & PO Release WO & PO Release
1091 Planning and Forecasting 1092 Planning and Forecasting 1093 Planning and Forecasting 1094 Planning and Forecasting 1095 Planning and Forecasting 1096 Planning and Forecasting 1097 Planning and Forecasting 1098 Operations 1099 Operations 1100 Operations 1101 Operations 1102 Operations 107004082.xls.ms_office
Distribution & Production Schedules Distribution & Production Schedules Distribution & Production Schedules Distribution & Production Schedules Distribution & Production Schedules Distribution & Production Schedules Distribution & Production Schedules Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling
WO & PO Release WO & PO Release WO & PO Release WO & PO Release WO & PO Release WO & PO Release Planning Maintenance Maintenance Other Other Other 48 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
1103 Operations 1104 Operations 1105 Operations 1106 Operations 1107 Operations 1108 Operations 1109 Operations 1110 Operations 1111 Operations 1112 Operations 1113 Operations
1114 Operations 1115 Operations
Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling
1116 Operations
Shop Floor Resource & Scheduling
Reporting
1117 Operations
Reporting
1118 Operations 1119 Operations 1120 Operations
Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling
1121 Operations 1122 Operations 107004082.xls.ms_office
8/22/2012
N o
OBM Level I
OBM Level II
Category
Reporting
1123 Operations
1124 Operations 1125 Operations 1126 Operations 1127 Operations 1128 Operations 1129 Operations 1130 Operations 1131 Operations
Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling
1135 Operations 1136 Operations
Reporting Reporting
1137 Operations
Security
1141 Operations
Security
1142 Operations 107004082.xls.ms_office
Security
50 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Validation Non-standard Workorders Non-standard Workorders Non-standard Workorders Non-standard Workorders Non-standard Workorders Non-standard Workorders Non-standard Workorders Non-standard Workorders Non-standard Workorders Production Type Production Type Production Type Production Type Production Type
1143 Operations 1144 Operations 1145 Operations 1146 Operations 1147 Operations 1148 Operations 1149 Operations 1150 Operations 1151 Operations 1152 Operations 1153 Operations 1154 Operations 1155 Operations 1156 Operations 1157 Operations
Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling
1158 Operations 1159 Operations 1160 Operations 1161 Operations 1162 Operations 1163 Operations 1164 Operations 1165 Operations 1166 Operations 1167 Operations 107004082.xls.ms_office
Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling
Production Type Production Type Production Type Production Type Production Type Production Type Production Type Production Type Repetitive Production Repetitive Production 51 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Repetitive Production Repetitive Production Shopfloor Document Shopfloor Document WIP Tracking WIP Tracking WIP Tracking
1168 Operations 1169 Operations 1170 Operations 1171 Operations 1172 Operations 1173 Operations 1174 Operations
1175 Operations 1176 Operations 1177 Operations 1178 Operations 1179 Materials Management 1180 Materials Management 1181 Materials Management 1182 Materials Management 1183 Materials Management 1184 Financial Management 1185 Financial Management 1186 Financial Management 1187 Financial Management 1188 Financial Management 1189 Financial Management 1190 Financial Management 1191 Financial Management 1192 Financial Management 107004082.xls.ms_office
Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling Shop Floor Resource & Scheduling
WIP Tracking WIP Tracking WIP Tracking WIP Tracking Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open 52 of 1188
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Category
Period Open Period Open/Close
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Reporting Reporting
Reporting Reporting Reporting Reporting Reporting Reporting Reporting 53 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Manage Reporting
Category
Reporting
Reporting Reporting
1218 Materials Management
Security
1219 Materials Management 1220 Materials Management 1221 Materials Management
Security
Security
1224 Materials Management 1225 Financial Management
Validation Grouping
1226 Materials Management 1227 Materials Management 1228 Materials Management 1229 Materials Management 1230 Materials Management 1231 Materials Management 107004082.xls.ms_office

Picking and Shipping Picking and Shipping Picking and Shipping
Grouping Grouping Grouping Types Types Types 54 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Picking and Shipping Picking and Shipping
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Types Types Types Types Types Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
1232 Materials Management 1233 Materials Management 1234 Materials Management 1235 Materials Management 1236 Materials Management 1237 Quality Management 1238 Quality Management 1239 Quality Management 1240 Quality Management 1241 Quality Management 1242 GENERAL 1243 Financial Management 1244 Financial Management 1245 Financial Management 1246 Financial Management 1247 Financial Management 1248 Financial Management 1249 Financial Management 1250 Financial Management 1251 Financial Management 1252 Financial Management
not identified
Picking and Shipping
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
Period Open/Close Reporting 55 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Reporting
Manage Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Reporting Reporting
Manage Reporting
Reporting
Reporting Reporting
56 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Reporting Reporting
1276 Quality Management
Security
1277 Quality Management 1278 Quality Management 1279 Quality Management
Security
Security
1282 Quality Management 1283 Quality Management 1284 Quality Management 1285 Quality Management 1286 Quality Management 1287 Quality Management
Validation ALL ALL ALL ALL ALL
ALL
1289 Quality Management 1290 Quality Management
ALL ALL
ALL
1292 Quality Management 107004082.xls.ms_office
ALL
57 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
ALL
1294 Quality Management 1295 Quality Management 1296 Quality Management 1297 Quality Management
ALL ALL ALL ALL
ALL
1299 Quality Management 1300 Quality Management 1301 Quality Management 1302 Quality Management 1303 Quality Management 1304 Quality Management 1305 Quality Management 1306 Quality Management 1307 Quality Management 1308 Quality Management 1309 Quality Management 1310 Quality Management 1311 Quality Management
ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
1312 Quality Management 1313 Quality Management 1314 Quality Management 1315 Quality Management 1316 Quality Management 107004082.xls.ms_office
ALL ALL ALL ALL ALL 58 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
ALL ALL ALL ALL ALL Monitor controls Monitor controls Monitor controls Monitor controls Monitor controls Monitor controls Monitor controls
1317 Quality Management 1318 Quality Management 1319 Quality Management 1320 Quality Management 1321 Quality Management 1322 Quality Management 1323 Quality Management 1324 Quality Management 1325 Quality Management 1326 Quality Management 1327 Quality Management 1328 Quality Management
In-process In-process In-process In-process In-process In-process In-process
Monitor In-process controls Collect Results Collect Results Collect Results Collect Results Collect Results Collect Results Collect Results Quality Quality Quality
Quality Quality Quality Quality
not identified
not identified
Collect Results
Quality 59 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Collect Results Collect Results Collect Results Collect Results Collect Results Collect Results Collect Results Collect Results Collect Results Collect Results Quality Quality Quality
Quality Quality
Quality
Quality Quality Quality
Quality
Return Material Return Material Return Material
Test/Inspect Test/Inspect Test/Inspect
1354 Quality Management 1355 Quality Management 1356 Quality Management 1357 Quality Management 1358 Quality Management 107004082.xls.ms_office
Test/Inspect Test/Inspect Test/Inspect Test/Inspect Diagnose Quality Event 60 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Diagnose Event Diagnose Event Disposition conforming material Disposition conforming material Disposition conforming material Disposition conforming material Disposition conforming material Quality
Quality non-
non-
non-
non-
non-
Repair or Replace Take Action Take Action Take Action Corrective Corrective Corrective
1370 Quality Management 1371 Quality Management 1372 Quality Management 1373 Quality Management 1374 Quality Management
Take Action Take Action Take Action Take Action Take Action Capture Quality Capture Quality
Corrective Corrective Corrective Corrective Corrective
Cost Cost
of of
1375 Quality Management 1376 Quality Management 107004082.xls.ms_office
61 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Capture Quality Cost of
Adjust Accounts Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Analyze Results Quality Quality Quality Quality Quality
Quality Quality Quality Quality Quality
Quality Quality Quality Quality Quality
Quality Quality
not identified
not identified
Analyze Results
Quality
62 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Analyze Results Quality
1398 Quality Management 1399 Quality Management 1400 Quality Management 1401 Quality Management 1402 Quality Management 1403 Quality Management
Enhance Quality Collection Plans Enhance Quality Collection Plans Specifications Specifications Specifications Specifications
Specifications Specifications
Specifications
Collection Plans
Collection Plans
Collection Plans
Collection Plans Collection Plans
1414 Quality Management 1415 Quality Management 107004082.xls.ms_office
63 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Collection Plans Process Audit ASL
ASL History History
History
History History
Management
Management
Management Management Management Management
Management
Management
Management
64 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified

Product Maintenance Product Maintenance Product Maintenance Product Maintenance Product Maintenance Product Maintenance
Category
Management Management Management Maintenance Maintenance Other Other Other Reporting
1434 Quality Management 1435 Quality Management 1436 Quality Management 1437 Product Development 1438 Product Development 1439 Product Development 1440 Product Development 1441 Product Development 1442 Product Development
1443 Product Development
Product Maintenance
Reporting
Document Release
Reporting
Document Release
Reporting
1446 Product Development 1447 Product Development
Document Release Document Release
Reporting Reporting
1448 Product Development 1449 Product Development 1450 Product Development
Document Release Document Release Document Release
1451 Product Development 1452 Product Development 1453 Product Development 107004082.xls.ms_office
Reporting Reporting Reporting 65 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Document Release Document Release Document Release Document Release Document Release
Category
Reporting Reporting Reporting Reporting Reporting
1454 Product Development 1455 Product Development 1456 Product Development 1457 Product Development 1458 Product Development
Document Release
Reporting
Reporting Reporting
Reporting Reporting
Document Release
Security
Document Release
Security
Document Release
Security
1470 Product Development 1471 Product Development 1472 Product Development 1473 Product Development 107004082.xls.ms_office
Document Release Design Engineering Design Engineering Design Engineering
Validation Change Policy Change Policy Change Policy 66 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Design Engineering Design Engineering Design Engineering
Category
Change Policy Change Policy Change Policy
Design Engineering
Change Policy
1478 Product Development 1479 Product Development 1480 Product Development 1481 Product Development
Design Engineering Design Engineering Design Engineering Design Engineering
Change Policy Change Policy Change Policy Change Policy
Design Engineering
Change Policy
1483 Product Development 1484 Product Development 1485 Product Development 1486 Product Development 1487 Product Development 1488 Product Development 1489 Product Development 1490 Product Development 1491 Product Development 1492 Product Development 1493 Product Development
Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering
Change Policy Control Rules Control Rules Control Rules Control Rules Control Rules Control Rules Control Rules Control Rules Control Rules Control Rules
1494 Product Development 1495 Materials Management 107004082.xls.ms_office
Design Engineering
Control Rules Maintenance 67 of 1188
not identified
8/22/2012
N o
OBM Level I
1496 Materials Management 1497 Materials Management 1498 Materials Management 1499 Materials Management 1500 Financial Management 1501 Financial Management 1502 Financial Management 1503 Financial Management 1504 Financial Management 1505 Financial Management 1506 Financial Management 1507 Financial Management 1508 Financial Management 1509 Financial Management 1510 Financial Management
OBM Level II not identified not identified not identified not identified
OBM Level III not identified not identified not identified not identified
Category
Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
68 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Manage Reporting
Category
Reporting
Manage Reporting
Reporting
Reporting Reporting
Reporting Reporting
Security
1535 Materials Management 1536 Materials Management 107004082.xls.ms_office
Security Security
69 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified
Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Security
Security
Security
1540 Materials Management 1541 Materials Management 1542 Materials Management 1543 Materials Management 1544 Materials Management 1545 Materials Management 1546 Materials Management 1547 Materials Management 1548 Materials Management 1549 Materials Management 1550 Materials Management 1551 Materials Management 1552 Materials Management 1553 Materials Management 1554 Materials Management 1555 Materials Management 1556 Materials Management 1557 Materials Management 1558 Materials Management 107004082.xls.ms_office
Validation Accuracy Programs Accuracy Programs Accuracy Programs Cycle Process Cycle Process Cycle Process Cycle Process Cycle Process Cycle Process Inventory Adjustment Inventory Adjustment Inventory Adjustment Inventory Adjustment Inventory Adjustment Inventory Adjustment Inventory Adjustment Inventory Adjustment
Count Count Count Count Count Count
Physical Inventory
70 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Warehouse Management Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing not identified not identified not identified
Category
Physical Inventory Physical Inventory Physical Inventory Physical Inventory Physical Inventory Physical Inventory Physical Inventory Accuracy Programs Accuracy Programs Accuracy Programs Accuracy Programs Accuracy Programs Accuracy Programs Cycle Count Process Physical Inventory Physical Inventory Maintenance Maintenance Other Other Other Period Close Period Close Period Close 71 of 1188
1559 Materials Management 1560 Materials Management 1561 Materials Management 1562 Materials Management 1563 Materials Management 1564 Materials Management 1565 Materials Management 1566 Materials Management 1567 Materials Management 1568 Materials Management 1569 Materials Management 1570 Materials Management 1571 Materials Management 1572 Materials Management 1573 Materials Management 1574 Materials Management 1575 Financial Management 1576 Financial Management 1577 Financial Management 1578 Financial Management 1579 Financial Management 1580 Financial Management 1581 Financial Management 1582 Financial Management 107004082.xls.ms_office
8/22/2012
N o
OBM Level I
OBM Level II
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
OBM Level III

not identified not identified not identified not identified not identified not identified not identified not identified not identified Manage Reporting Manage Reporting
Category
Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close Period Open/Close Reporting Reporting
Manage Reporting
Reporting
Reporting Reporting Reporting Reporting Reporting Reporting Reporting 72 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
OBM Level III

Manage Reporting Manage Reporting Manage Reporting Manage Reporting
Category
Reporting Reporting Reporting Reporting
1605 Financial Management 1606 Financial Management 1607 Financial Management 1608 Financial Management
Reporting Reporting
Manage Product Costing
Security
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing
Security Security Security Security Security
1620 Financial Management 1621 Financial Management 1622 Financial Management 1623 Financial Management 1624 Financial Management 1625 Financial Management 1626 Financial Management 1627 Financial Management 1628 Financial Management 107004082.xls.ms_office
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing
Validation Cost Analysis Cost Analysis Cost Analysis Cost Analysis Cost Analysis Cost Analysis Cost Analysis Cost Analysis 73 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting General Financial Accounting General Financial Accounting General Financial Accounting Design Engineering Design Engineering Design Engineering Design Engineering
OBM Level III

Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing not identified not identified not identified not identified not identified not identified not identified
Category
Cost Method Cost Method Cost Method Cost Method Period Close Period Close Period Close Maintenance Maintenance Other Other
1629 Financial Management 1630 Financial Management 1631 Financial Management 1632 Financial Management 1633 Financial Management 1634 Financial Management 1635 Financial Management 1636 Product Development 1637 Product Development 1638 Product Development 1639 Product Development
1640 Product Development 1641 Financial Management
Design Engineering Operations Analysis & Management Reporting
Other Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Manage Reporting
Category
Reporting
Reporting Reporting
Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting
Reporting Reporting Reporting Reporting Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Reporting Reporting
Reporting Reporting
Design Engineering
not identified
Security
Design Engineering Design Engineering Design Engineering
107004082.xls.ms_office
75 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

not identified
Category
Security
Design Engineering
Design Engineering
not identified
Security
Design Engineering
not identified
Validation
1670 Product Development 1671 Product Development 1672 Product Development 1673 Product Development 1674 Product Development 1675 Product Development 1676 Product Development 1677 Product Development 1678 Product Development 1679 Product Development 1680 Product Development 1681 Product Development 1682 Product Development 1683 Product Development 1684 Product Development 1685 Product Development
Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering Design Engineering
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Costing Costing Costing ECN Initiating Products Initiating Products Initiating Products Initiating Products Initiating Products Pricing Pricing Pricing Procurement Procurement Procurement Procurement
New New New New New
1686 Product Development 1687 Product Development 1688 Product Development 1689 Product Development 107004082.xls.ms_office
Design Engineering Design Engineering Design Engineering Design Engineering
Procurement Prototype Prototype Prototype 76 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Design Engineering Design Engineering Design Engineering Design Engineering not identified not identified not identified not identified not identified General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III

not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Prototype Prototype Costing ECN Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
1690 Product Development 1691 Product Development 1692 Product Development 1693 Product Development 1694 Order Fulfillment 1695 Order Fulfillment 1696 Order Fulfillment 1697 Order Fulfillment 1698 Order Fulfillment 1699 Financial Management 1700 Financial Management 1701 Financial Management 1702 Financial Management 1703 Financial Management 1704 Financial Management 1705 Financial Management 1706 Financial Management 1707 Financial Management 1708 Financial Management 1709 Financial Management
1710 Financial Management 1711 Product Development
General Financial Accounting Design Engineering
Manage Reporting
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Manage Reporting
Category
Reporting
Manage Reporting
Reporting
Reporting Reporting
Manage Reporting
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Manage Reporting
Category
Reporting
not identified
not identified
Security
not identified
not identified
Security
not identified
not identified
Security
1739 Order Fulfillment 1740 Sales and Market Management 1741 Sales and Market Management 1742 Sales and Market Management 1743 Sales and Market Management 1744 Sales and Market Management 1745 Sales and Market Management 1746 Order Fulfillment 1747 Order Fulfillment 1748 Order Fulfillment 1749 Order Fulfillment 1750 Order Fulfillment 1751 Order Fulfillment 1752 Order Fulfillment
not identified Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
not identified not identified not identified not identified not identified not identified not identified Manage Customers Manage Customers Manage Customers Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Validation Commissions Commissions Commissions Commissions Commissions Commissions Customer Information Customer Information Customer Information Exception Handling Exception Handling Exception Handling Exception Handling
1753 Order Fulfillment 1754 Order Fulfillment 107004082.xls.ms_office
Order Entry & Scheduling Order Entry & Scheduling
Setup Order Process Setup Order Process
Order Pricing Order Pricing 79 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
OBM Level III

Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Category
Order Pricing Order Pricing Order Pricing Order Pricing Order Pricing Order Pricing Order Pricing Order Pricing Order Pricing Order Pricing Order Pricing Order Pricing Order Taking Order Taking Order Taking Order Taking Order Taking Order Taking Order Taking Order Taking Order Taking Order Taking Order Taking Order Taking
1755 Order Fulfillment 1756 Order Fulfillment 1757 Order Fulfillment 1758 Order Fulfillment 1759 Order Fulfillment 1760 Order Fulfillment 1761 Order Fulfillment 1762 Order Fulfillment 1763 Order Fulfillment 1764 Order Fulfillment 1765 Order Fulfillment 1766 Order Fulfillment 1767 Order Fulfillment 1768 Order Fulfillment 1769 Order Fulfillment 1770 Order Fulfillment 1771 Order Fulfillment 1772 Order Fulfillment 1773 Order Fulfillment 1774 Order Fulfillment 1775 Order Fulfillment 1776 Order Fulfillment 1777 Order Fulfillment 1778 Order Fulfillment
1779 Order Fulfillment 1780 Order Fulfillment 1781 Order Fulfillment 1782 Order Fulfillment 1783 Order Fulfillment 1784 Order Fulfillment 1785 Order Fulfillment 107004082.xls.ms_office
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Order Taking Order Taking Order Taking Order Taking Order Taking Order Taking Order Taking 80 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
OBM Level III

Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Category
Order Taking Order Types Order Types Order Types Order Types Order Types Order Types Order Types Order Types Product Types Product Types Product Types Product Types Product Types Product Types
1786 Order Fulfillment 1787 Order Fulfillment 1788 Order Fulfillment 1789 Order Fulfillment 1790 Order Fulfillment 1791 Order Fulfillment 1792 Order Fulfillment 1793 Order Fulfillment 1794 Order Fulfillment 1795 Order Fulfillment 1796 Order Fulfillment 1797 Order Fulfillment 1798 Order Fulfillment 1799 Order Fulfillment 1800 Order Fulfillment
1801 Order Fulfillment 1802 Order Fulfillment 1803 Order Fulfillment 1804 Order Fulfillment 1805 Order Fulfillment 1806 Order Fulfillment 1807 Order Fulfillment 1808 Order Fulfillment 1809 Order Fulfillment 1810 Order Fulfillment 1811 Order Fulfillment 1812 Order Fulfillment 1813 Order Fulfillment 107004082.xls.ms_office
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Product Types Product Types Product Types Product Types Product Types Product Types Product Types Product Types Product Types Order Taking Order Taking Order Taking Order Types 81 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III

Setup Order Process Setup Order Process Setup Order Process Manage Customers Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Order Types Order Types Order Types Customer Information Order Pricing Order Taking Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
1814 Order Fulfillment 1815 Order Fulfillment 1816 Order Fulfillment 1817 Order Fulfillment 1818 Order Fulfillment 1819 Order Fulfillment 1820 Order Fulfillment 1821 Order Fulfillment 1822 Order Fulfillment 1823 Order Fulfillment 1824 Order Fulfillment 1825 Financial Management 1826 Financial Management 1827 Financial Management 1828 Financial Management 1829 Financial Management 1830 Financial Management 1831 Financial Management 1832 Financial Management 1833 Financial Management 1834 Financial Management 1835 Financial Management
Manage Reporting
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Manage Reporting
Category
Reporting
Reporting Reporting
83 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Security
Setup Order Process
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Setup Order Process Setup Order Process Setup Order Process
Setup Order Process
Security
Setup Order Process
Security
1865 Order Fulfillment 1866 Order Fulfillment 1867 Order Fulfillment 1868 Order Fulfillment
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Setup Order Process Manage Orders Manage Orders Manage Orders
Validation Backorders Backorders Backorders
1869 Order Fulfillment 1870 Order Fulfillment 1871 Order Fulfillment 1872 Order Fulfillment 1873 Order Fulfillment 1874 Order Fulfillment 1875 Order Fulfillment 1876 Order Fulfillment 1877 Order Fulfillment 1878 Order Fulfillment 1879 Order Fulfillment 1880 Order Fulfillment 107004082.xls.ms_office
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Manage Orders Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Backorders Documents Documents Documents Documents Documents Documents Documents Documents Exception Handling Exception Handling Exception Handling 84 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
OBM Level III

Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Category
Exception Handling Exception Handling Ship Confirmation Ship Confirmation Ship Confirmation Ship Confirmation Ship Confirmation Ship Confirmation Ship Confirmation Ship Confirmation Shipment Release Shipment Release
1881 Order Fulfillment 1882 Order Fulfillment 1883 Order Fulfillment 1884 Order Fulfillment 1885 Order Fulfillment 1886 Order Fulfillment 1887 Order Fulfillment 1888 Order Fulfillment 1889 Order Fulfillment 1890 Order Fulfillment 1891 Order Fulfillment 1892 Order Fulfillment
1893 Order Fulfillment 1894 Order Fulfillment 1895 Order Fulfillment 1896 Order Fulfillment 1897 Order Fulfillment 1898 Order Fulfillment
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Shipment Release Shipment Release Shipment Release Shipment Release Shipment Release Shipment Release
1899 Order Fulfillment 1900 Order Fulfillment 1901 Order Fulfillment 1902 Order Fulfillment 1903 Order Fulfillment 1904 Order Fulfillment 1905 Order Fulfillment 107004082.xls.ms_office
Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process Setup Order Process
Shipment Release Peak Statistics Peak Statistics Peak Statistics Peak Statistics Peak Statistics Backorders 85 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Order Entry & Scheduling Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III

Setup Order Process
Category
Documents Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
1906 Order Fulfillment 1907 Order Fulfillment 1908 Order Fulfillment 1909 Order Fulfillment 1910 Order Fulfillment 1911 Order Fulfillment 1912 Financial Management 1913 Financial Management 1914 Financial Management 1915 Financial Management 1916 Financial Management 1917 Financial Management 1918 Financial Management 1919 Financial Management 1920 Financial Management 1921 Financial Management 1922 Financial Management
Manage Reporting
Reporting
Manage Reporting
Reporting
86 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Manage Reporting
Reporting
Reporting Reporting
Manage Reporting
Reporting
Reporting Reporting
8/22/2012
N o
OBM Level I
OBM Level II
Category
Security
Customer Returns
Customer Returns Customer Returns Customer Returns
Customer Returns
Security
Customer Returns
Security
1952 Order Fulfillment 1953 Order Fulfillment 1954 Order Fulfillment 1955 Order Fulfillment 1956 Order Fulfillment 1957 Order Fulfillment 1958 Order Fulfillment 1959 Order Fulfillment
Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns
Validation Cost Cost Cost Credit Credit Credit Credit
1960 Order Fulfillment 1961 Order Fulfillment 1962 Order Fulfillment 1963 Order Fulfillment 1964 Order Fulfillment 1965 Order Fulfillment 1966 Order Fulfillment 1967 Order Fulfillment 1968 Order Fulfillment 107004082.xls.ms_office
Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns
Credit Credit Credit Credit Credit Inventory Inventory Repair Repair 88 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns
1969 Order Fulfillment 1970 Order Fulfillment 1971 Order Fulfillment 1972 Order Fulfillment 1973 Order Fulfillment 1974 Order Fulfillment 1975 Order Fulfillment 1976 Order Fulfillment 1977 Order Fulfillment 1978 Order Fulfillment 1979 Order Fulfillment 1980 Order Fulfillment 1981 Order Fulfillment 1982 Order Fulfillment
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Return Shipment Return Shipment Return Shipment Return Shipment Rework Rework Rework RMA RMA RMA RMA RMA RMA RMA
1983 Order Fulfillment 1984 Order Fulfillment 1985 Order Fulfillment 1986 Order Fulfillment 1987 Order Fulfillment 1988 Order Fulfillment 1989 Order Fulfillment 1990 Planning and Forecasting 1991 Planning and Forecasting 1992 Planning and Forecasting 1993 Planning and Forecasting 1994 Planning and Forecasting 1995 Planning and Forecasting
Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan
RMA RMA RMA RMA RMA RMA Receiving RMA Receiving Maintenance Maintenance Other Other Other Reporting
1996 Planning and Forecasting 107004082.xls.ms_office
Distribution Resources Plan
Reporting
89 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan
Category
Reporting Reporting Reporting Reporting Reporting Reporting Reporting
1997 Planning and Forecasting 1998 Planning and Forecasting 1999 Planning and Forecasting 2000 Planning and Forecasting 2001 Planning and Forecasting 2002 Planning and Forecasting 2003 Planning and Forecasting
Reporting
Distribution Resources Plan Distribution Resources Plan
Reporting Reporting
Distribution Resources Plan Distribution Resources Plan
Reporting Reporting
Security
Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan
Security
Security
2015 Planning and Forecasting 107004082.xls.ms_office
Validation 90 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan
Category
Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Distribution Network Inter-warehouse Fulfillment Inter-warehouse Fulfillment Inter-warehouse Fulfillment Inter-warehouse Fulfillment Inter-warehouse Fulfillment 91 of 1188
2016 Planning and Forecasting 2017 Planning and Forecasting 2018 Planning and Forecasting 2019 Planning and Forecasting 2020 Planning and Forecasting 2021 Planning and Forecasting 2022 Planning and Forecasting 2023 Planning and Forecasting 2024 Planning and Forecasting 2025 Planning and Forecasting
2026 Planning and Forecasting 2027 Planning and Forecasting 2028 Planning and Forecasting 2029 Planning and Forecasting 2030 Planning and Forecasting 2031 Planning and Forecasting 2032 Planning and Forecasting 2033 Planning and Forecasting 2034 Planning and Forecasting
Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan
2035 Planning and Forecasting 2036 Planning and Forecasting 2037 Planning and Forecasting 107004082.xls.ms_office
Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan
8/22/2012
N o
OBM Level I
OBM Level II
Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan
Category
Inter-warehouse Fulfillment Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Material Planning Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close 92 of 1188
2038 Planning and Forecasting 2039 Planning and Forecasting 2040 Planning and Forecasting 2041 Planning and Forecasting 2042 Planning and Forecasting 2043 Sales and Market Management 2044 Materials Management 2045 Materials Management 2046 Materials Management 2047 Materials Management 2048 Materials Management 2049 Materials Management 2050 Planning and Forecasting 2051 Planning and Forecasting 2052 Planning and Forecasting 2053 Planning and Forecasting 2054 Planning and Forecasting 2055 Sales and Market Management 2056 Sales and Market Management 2057 Sales and Market Management 2058 Sales and Market Management 2059 Sales and Market Management 2060 Financial Management 2061 Financial Management 2062 Financial Management 2063 Financial Management 107004082.xls.ms_office
not identified
Transportation Planning Transportation Planning Transportation Planning Transportation Planning Transportation Planning Transportation Planning Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan Distribution Resources Plan
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
8/22/2012
N o
OBM Level I
OBM Level II
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III

Category
Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
2064 Financial Management 2065 Financial Management 2066 Financial Management 2067 Financial Management 2068 Financial Management 2069 Financial Management 2070 Financial Management
Manage Reporting
Reporting
Manage Reporting
Reporting
Manage Reporting
Reporting
Reporting Reporting
8/22/2012
N o
OBM Level I
OBM Level II
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
OBM Level III

Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting Manage Reporting
Category
Manage Reporting
Reporting
Reporting Reporting
Reporting Reporting
2094 Sales and Market Management
Security
2095 Sales and Market Management 2096 Sales and Market Management 2097 Sales and Market Management
Security
Security
2100 Sales and Market Management 2101 Sales and Market Management 107004082.xls.ms_office
Validation General 94 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
General
General
General General General
2110 Sales and Market Management 2111 Sales and Market Management
General General
General
General
2114 Sales and Market Management 2115 Sales and Market Management 2116 Sales and Market Management 2117 Sales and Market Management 2118 Sales and Market Management
General General General General General
2119 Sales and Market Management 2120 Sales and Market Management 107004082.xls.ms_office
General General
95 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
General General General General General General General General General General Disconnected Disconnected Disconnected
2121 Sales and Market Management 2122 Sales and Market Management 2123 Sales and Market Management 2124 Sales and Market Management 2125 Sales and Market Management 2126 Sales and Market Management 2127 Sales and Market Management 2128 Sales and Market Management 2129 Sales and Market Management 2130 Sales and Market Management 2131 Sales and Market Management 2132 Sales and Market Management 2133 Sales and Market Management
Manage Reporting
Reporting
Reporting Reporting Reporting 96 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity
OBM Level III

Category
Reporting Reporting Reporting Contact Management Contact Management Contact Management Contact Management Contact Management
2144 Financial Management 2145 Financial Management 2146 Financial Management 2147 Sales and Market Management 2148 Sales and Market Management 2149 Sales and Market Management 2150 Sales and Market Management 2151 Sales and Market Management
Pre-Sales Activity
not identified
Contact Management
Pre-Sales Activity Pre-Sales Activity
Contact Management Contact Management
2155 Sales and Market Management 2156 Sales and Market Management 2157 Sales and Market Management 2158 Sales and Market Management 2159 Sales and Market Management 2160 Sales and Market Management 107004082.xls.ms_office
Generate Opportunities
Contact Management Contact Management Contact Management Product Product Product 97 of 1188

Manage Product Manage Product
not identified
Product Strategy Product Strategy Product Strategy
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified

Pre-Sales Activity
OBM Level III not identified not identified

Develop Opportunities
Category
Product Product Opportunity Management Opportunity Management Opportunity Management Opportunity Management Opportunity Management Opportunity Management Opportunity Management Territory Management Territory Management Territory Management Territory Management Territory Management Territory Management Territory Management Territory Management Territory Management Territory Management Territory Management Forecasting Forecasting 98 of 1188
Generate Opportunities Generate Opportunities
not identified
Forecast Sales
2168 Sales and Market Management 2169 Sales and Market Management 2170 Sales and Market Management 2171 Sales and Market Management 2172 Sales and Market Management 2173 Sales and Market Management 2174 Sales and Market Management 2175 Sales and Market Management 2176 Sales and Market Management 2177 Sales and Market Management
Pre-Sales Activity Pre-Sales Activity Distribution Program Distribution Program Distribution Program Distribution Program Distribution Program Distribution Program Distribution Program Distribution Program
Manage Opportunity
not identified
Create Distribution Strategy Create Distribution Strategy Create Distribution Strategy Create Distribution Strategy Create Distribution Strategy Create Distribution Strategy
not identified
Create Distribution Strategy
2178 Sales and Market Management 2179 Sales and Market Management 2180 Sales and Market Management 2181 Sales and Market Management 2182 Sales and Market Management 107004082.xls.ms_office
Pre-Sales Activity Pre-Sales Activity Distribution Program Pre-Sales Activity Compensation Strategy

Create Distribution Strategy Forecast Sales
not identified
8/22/2012
N o
OBM Level I
OBM Level II
Compensation Strategy Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Product Strategy Product Strategy Product Strategy
OBM Level III not identified

Forecast Sales Forecast Sales Forecast Sales Forecast Sales Position Products Position Products Position Products
Category
Forecasting Forecasting Forecasting Forecasting Forecasting Promotion Management Promotion Management Promotion Management Promotion Management Promotion Management Event Management Event Management Event Management Event Management Event Management Event Management Event Management Event Management Event Management Event Management Event Management 99 of 1188
2183 Sales and Market Management 2184 Sales and Market Management 2185 Sales and Market Management 2186 Sales and Market Management 2187 Sales and Market Management 2188 Sales and Market Management 2189 Sales and Market Management 2190 Sales and Market Management
2191 Sales and Market Management 2192 Sales and Market Management 2193 Sales and Market Management 2194 Sales and Market Management 2195 Sales and Market Management 2196 Sales and Market Management 2197 Sales and Market Management 2198 Sales and Market Management 2199 Sales and Market Management 2200 Sales and Market Management 2201 Sales and Market Management 2202 Sales and Market Management 2203 Sales and Market Management 107004082.xls.ms_office
Product Strategy Product Strategy Product Strategy Product Strategy Product Strategy Product Strategy Product Strategy Product Strategy Product Strategy Product Strategy Product Strategy Product Strategy Product Strategy
Position Products Position Products Position Products Position Products Position Products Position Products Position Products Position Products Position Products Position Products Position Products Position Products Position Products
8/22/2012
N o
OBM Level I
OBM Level II
Product Strategy
OBM Level III

Position Products
Category
Event Management Literature Fulfillment Literature Fulfillment Literature Fulfillment Literature Fulfillment Literature Fulfillment Literature Fulfillment Literature Fulfillment Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close 100 of 1188
Product Strategy
Position Products
Product Strategy
Position Products
Product Strategy
Position Products
Product Strategy
Position Products
Product Strategy
Position Products
Product Strategy
Position Products
2211 Sales and Market Management 2212 Sales and Market Management 2213 Sales and Market Management 2214 Sales and Market Management 2215 Sales and Market Management 2216 Sales and Market Management 2217 Sales and Market Management 2218 Sales and Market Management 2219 Sales and Market Management 2220 Sales and Market Management 2221 Sales and Market Management 2222 Sales and Market Management 107004082.xls.ms_office
Product Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy
Position Products
8/22/2012
N o
OBM Level I
OBM Level II
Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Period Open Period Open Period Open Period Open Period Open/Close
2223 Sales and Market Management 2224 Sales and Market Management 2225 Sales and Market Management 2226 Sales and Market Management 2227 Sales and Market Management
Compensation Strategy Compensation Strategy
Compensation Strategy
Reporting
Reporting
Reporting
Reporting Reporting
Compensation Strategy Compensation Strategy Compensation Strategy
2238 Sales and Market Management 2239 Sales and Market Management 2240 Sales and Market Management 2241 Sales and Market Management 107004082.xls.ms_office
Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy
Reporting Reporting Reporting Reporting 101 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Reporting Reporting Reporting Reporting
2242 Sales and Market Management 2243 Sales and Market Management 2244 Sales and Market Management 2245 Sales and Market Management
Reporting
Reporting Reporting
Reporting Reporting
Security
Security
Security
Validation Collection
Create Compensation Plans
Collection
2260 Sales and Market Management 107004082.xls.ms_office
not identified
Collection
102 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III not identified not identified not identified not identified not identified
Category
Collection
Collection Collection Collection
Collection
Collection
Comp Plan
Comp Plan Comp Plan Comp Plan
Comp Plan
Compensation Strategy Compensation Strategy Distribution Program
Comp Plan Comp Plan Comp Plan
103 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Comp Plan
Comp Plan
Comp Plan
Comp Plan
2279 Sales and Market Management 2280 Sales and Market Management 2281 Sales and Market Management 2282 Sales and Market Management 2283 Sales and Market Management 2284 Sales and Market Management 2285 Sales and Market Management 2286 Sales and Market Management 2287 Sales and Market Management 2288 Sales and Market Management 2289 Sales and Market Management 2290 Human Resource Management 2291 Human Resource Management 107004082.xls.ms_office
Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Compensation Strategy Information Management Information Management
Create Compensation Plans Create Compensation Plans Create Compensation Plans Create Compensation Plans Create Compensation Plans Create Compensation Plans Create Compensation Plans Create Compensation Plans Create Compensation Plans Create Compensation Plans Create Compensation Plans not identified not identified
Comp Plan Payment Payment Organization Organization Organization Organization Organization Reporting Reporting Reporting Maintenance Maintenance 104 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Information Management Information Management Information Management General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III

Category
Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
2292 Human Resource Management 2293 Human Resource Management 2294 Human Resource Management 2295 Financial Management 2296 Financial Management 2297 Financial Management 2298 Financial Management 2299 Financial Management 2300 Financial Management 2301 Financial Management 2302 Financial Management 2303 Financial Management 2304 Financial Management 2305 Financial Management
2306 Financial Management 2307 Human Resource Management
General Financial Accounting Information Management
not identified Perform Reporting
2308 Human Resource Management
Information Management
Perform Reporting
Reporting
Perform Reporting
Reporting
Perform Reporting
Reporting
2311 Human Resource Management 107004082.xls.ms_office
Perform Reporting
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Perform Reporting
Category
Reporting
2313 Human Resource Management 2314 Human Resource Management 2315 Human Resource Management
Information Management Information Management Information Management
Perform Reporting Perform Reporting Perform Reporting
2316 Human Resource Management 2317 Human Resource Management 2318 Human Resource Management 2319 Human Resource Management 2320 Human Resource Management 2321 Human Resource Management 2322 Human Resource Management 2323 Human Resource Management
Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management
Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting
Perform Reporting
Reporting
2325 Human Resource Management 2326 Human Resource Management
Information Management Information Management
Perform Reporting Perform Reporting
Reporting Reporting
Reporting Reporting
not identified
not identified
Security
2330 Human Resource Management 2331 Human Resource Management 107004082.xls.ms_office
Security Security
106 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
not identified
OBM Level III

not identified
Category
Security
not identified
not identified
Security
not identified
not identified
Security
not identified
not identified
Validation
2336 Human Resource Management 2337 Human Resource Management 2338 Human Resource Management 2339 Human Resource Management 2340 Human Resource Management 2341 Human Resource Management 2342 Human Resource Management 2343 Human Resource Management
Total Compensation Total Compensation Total Compensation Total Compensation Total Compensation Total Compensation Total Compensation Total Compensation
Administrate Benefits Administrate Benefits Administrate Benefits Administrate Benefits Administrate Benefits Administrate Benefits Administrate Benefits Administrate Benefits
Benefits Benefits Benefits Benefits Benefits Benefits Benefits Benefits
Total Compensation Total Compensation Total Compensation
Administrate Benefits Administrate Benefits Administrate Benefits
Benefits Benefits Benefits
Total Compensation
Administrate Benefits
Benefits
2348 Human Resource Management 2349 Human Resource Management 2350 Human Resource Management 2351 Human Resource Management 2352 Human Resource Management 2353 Human Resource Management 107004082.xls.ms_office
Total Compensation Total Compensation Total Compensation Total Compensation Total Compensation Total Compensation
Administrate Benefits Administrate Benefits Administrate Benefits Administrate Benefits Administrate Benefits Administrate Benefits
Benefits Benefits Benefits Benefits Benefits Benefits 107 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Total Compensation
OBM Level III

Category
Benefits
2355 Human Resource Management 2356 Human Resource Management 2357 Human Resource Management 2358 Human Resource Management
Total Compensation Total Compensation Total Compensation Total Compensation
Administrate Benefits Administrate Benefits Administrate Benefits Administrate Benefits
Benefits Benefits Benefits Benefits
Total Compensation
Benefits
2360 Human Resource Management 2361 Human Resource Management 2362 Human Resource Management 2363 Human Resource Management 2364 Human Resource Management
Total Compensation Employee Relations Employee Relations Employee Relations Employee Relations
Benefits EmployeeMaintena nce Employee Maintenance Employee Maintenance Employee Maintenance Employee Maintenance Employee Maintenance Employee Maintenance Employee Maintenance Employee Maintenance Employee Maintenance Employee Maintenance Employee Maintenance Employee Maintenance Employee Tracking 108 of 1188
2365 Human Resource Management 2366 Human Resource Management 2367 Human Resource Management 2368 Human Resource Management 2369 Human Resource Management 2370 Human Resource Management 2371 Human Resource Management 2372 Human Resource Management 2373 Human Resource Management 2374 Human Resource Management 107004082.xls.ms_office
Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations
8/22/2012
N o
OBM Level I
OBM Level II
Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations
Category
Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking
2375 Human Resource Management 2376 Human Resource Management 2377 Human Resource Management 2378 Human Resource Management 2379 Human Resource Management 2380 Human Resource Management 2381 Human Resource Management 2382 Human Resource Management 2383 Human Resource Management
Employee Relations
Employee Tracking
Employee Relations
Employee Tracking
2386 Human Resource Management 2387 Human Resource Management 2388 Human Resource Management 2389 Human Resource Management 2390 Human Resource Management 2391 Human Resource Management 2392 Human Resource Management 2393 Human Resource Management 2394 Human Resource Management 2395 Human Resource Management 2396 Human Resource Management 107004082.xls.ms_office
Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations Employee Relations
Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking Employee Tracking General
not identified
109 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
General General
General General
General General
General
General
not identified
not identified
General
General General General General General
2414 Human Resource Management 2415 Human Resource Management 107004082.xls.ms_office
General General 110 of 1188
8/22/2012
N o
OBM Level I
Category
General
General
2418 Human Resource Management 2419 Human Resource Management 2420 Human Resource Management 2421 Human Resource Management 2422 Human Resource Management 2423 Human Resource Management 2424 Human Resource Management
General General General General General General General
Staffing
New Hires
Staffing
New Hires
Staffing
New Hires
Staffing Staffing
New Hires New Hires
2433 Human Resource Management 2434 Human Resource Management 2435 Human Resource Management 2436 Human Resource Management 2437 Human Resource Management 107004082.xls.ms_office
Staffing Staffing Staffing Staffing Staffing
New Hires New Hires New Hires New Hires New Hires 111 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Staffing Staffing Staffing Staffing
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
New Hires New Hires New Hires New Hires
Information Management Information Management Information Management Information Management
Organizational Organizational Organizational Organizational
2446 Human Resource Management 2447 Human Resource Management 2448 Human Resource Management 2449 Human Resource Management 2450 Human Resource Management 2451 Human Resource Management 2452 Human Resource Management 2453 Human Resource Management 2454 Human Resource Management 2455 Human Resource Management 2456 Human Resource Management 2457 Human Resource Management 2458 Human Resource Management 2459 Human Resource Management 2460 Human Resource Management 2461 Human Resource Management 2462 Human Resource Management 2463 Human Resource Management 2464 Human Resource Management 107004082.xls.ms_office
Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management
Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Organizational Other 112 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Category
Other
Other
2467 Human Resource Management 2468 Human Resource Management 2469 Human Resource Management 2470 Human Resource Management 2471 Human Resource Management 2472 Human Resource Management 2473 Human Resource Management 2474 Human Resource Management 2475 Human Resource Management 2476 Human Resource Management 2477 Human Resource Management 2478 Human Resource Management 2479 Human Resource Management 2480 Human Resource Management 2481 Human Resource Management
Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management
Other Other Other Other Other Other Other Other Other Other Other Other Other Other Other
Other
Reporting
2484 Human Resource Management 2485 Human Resource Management 2486 Human Resource Management 2487 Human Resource Management 2488 Human Resource Management 107004082.xls.ms_office
Information Management Information Management Information Management Information Management Information Management
Reporting Reporting Reporting Reporting Reporting 113 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Category
Reporting Reporting Reporting Salary Salary Salary Salary Salary Salary Salary
2489 Human Resource Management 2490 Human Resource Management 2491 Human Resource Management 2492 Human Resource Management 2493 Human Resource Management 2494 Human Resource Management 2495 Human Resource Management 2496 Human Resource Management 2497 Human Resource Management 2498 Human Resource Management
Information Management Information Management Information Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management
Payroll Management Payroll Management Payroll Management
Salary Salary Salary
Payroll Management
Salary
2503 Human Resource Management 2504 Human Resource Management 2505 Human Resource Management 2506 Human Resource Management 2507 Human Resource Management 2508 Human Resource Management 2509 Human Resource Management 2510 Human Resource Management 2511 Human Resource Management 107004082.xls.ms_office
Payroll Management Payroll Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management
Salary Salary Security Security Security Security Security Security Security 114 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Information Management Information Management Organization and Workforce Development Organization and Workforce Development

Manage Skills and Competency Manage Skills and Competency
Category
Security Security Skills Skills
2516 Human Resource Management 2517 Human Resource Management 2518 Human Resource Management 2519 Human Resource Management 2520 Human Resource Management 2521 Human Resource Management 2522 Financial Management 2523 Financial Management 2524 Financial Management 2525 Financial Management 2526 Financial Management 2527 Financial Management 2528 Financial Management 2529 Financial Management 2530 Financial Management 2531 Financial Management 2532 Financial Management 2533 Financial Management 2534 Human Resource Management 2535 Human Resource Management
Organization and Workforce Development Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting Information Management Information Management
Manage Skills and Competency
Skills Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close Period Open/Close Reporting Reporting
not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified Perform Reporting Perform Reporting
115 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III
Category
Reporting
Perform Reporting
2537 Human Resource Management 2538 Human Resource Management 2539 Human Resource Management 2540 Human Resource Management 2541 Human Resource Management 2542 Human Resource Management 2543 Human Resource Management 2544 Human Resource Management 2545 Human Resource Management 2546 Human Resource Management 2547 Human Resource Management 2548 Human Resource Management 2549 Human Resource Management 2550 Human Resource Management
Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management
Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting
Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting
Information Management Information Management Information Management
Perform Reporting Perform Reporting Perform Reporting
Reporting Reporting
2556 Human Resource Management 107004082.xls.ms_office
not identified
Security
116 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Category
Information Management Information Management Information Management Information Management Information Management
2562 Human Resource Management 2563 Human Resource Management 2564 Human Resource Management 2565 Human Resource Management 2566 Human Resource Management 2567 Human Resource Management 2568 Human Resource Management 2569 Human Resource Management 2570 Human Resource Management 2571 Human Resource Management 2572 Human Resource Management 2573 Human Resource Management 2574 Human Resource Management 2575 Human Resource Management 2576 Human Resource Management
Validation General General General General General General General Other Other Other Other Other Other Other
Information Management Information Management Information Management Information Management Information Management Information Management Information Management
Other
Information Management Information Management Information Management Payroll Management Payroll Management Payroll Management
Other Other Other Payroll Payroll Payroll 117 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Payroll Payroll Payroll Payroll Payroll Payroll
2584 Human Resource Management 2585 Human Resource Management 2586 Human Resource Management 2587 Human Resource Management 2588 Human Resource Management 2589 Human Resource Management
2590 Human Resource Management 2591 Human Resource Management 2592 Human Resource Management 2593 Human Resource Management 2594 Human Resource Management 2595 Human Resource Management 2596 Human Resource Management
Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management
Payroll Payroll Payroll Payroll Payroll Payroll Payroll
Payroll Management Payroll Management Payroll Management Payroll Management
Payroll Payroll Payroll Payroll
Payroll Management Payroll Management Payroll Management
Payroll Payroll Payroll
Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management
Payroll Payroll Payroll Payroll Payroll Payroll 118 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management
OBM Level III not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Category
Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll
2610 Human Resource Management 2611 Human Resource Management 2612 Human Resource Management 2613 Human Resource Management 2614 Human Resource Management 2615 Human Resource Management 2616 Human Resource Management 2617 Human Resource Management 2618 Human Resource Management 2619 Human Resource Management 2620 Human Resource Management 2621 Human Resource Management 2622 Human Resource Management 2623 Human Resource Management 2624 Human Resource Management 2625 Human Resource Management 2626 Human Resource Management 2627 Human Resource Management 2628 Human Resource Management 2629 Human Resource Management 2630 Human Resource Management 2631 Human Resource Management 2632 Human Resource Management 2633 Human Resource Management 2634 Human Resource Management 2635 Human Resource Management
2636 Human Resource Management 2637 Human Resource Management 2638 Human Resource Management 2639 Human Resource Management 107004082.xls.ms_office
Payroll Management Payroll Management Payroll Management Payroll Management
Payroll Payroll Payroll Payroll 119 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Payroll Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management Information Management
2640 Human Resource Management 2641 Human Resource Management 2642 Human Resource Management 2643 Human Resource Management 2644 Human Resource Management 2645 Human Resource Management 2646 Human Resource Management 2647 Human Resource Management 2648 Human Resource Management 2649 Human Resource Management 2650 Human Resource Management 2651 Human Resource Management 2652 Human Resource Management 2653 Human Resource Management 2654 Human Resource Management 2655 Human Resource Management 2656 Human Resource Management 2657 Human Resource Management 2658 Human Resource Management 2659 Human Resource Management 2660 Human Resource Management 2661 Human Resource Management 2662 Human Resource Management 2663 Financial Management 2664 Financial Management 2665 Financial Management 2666 Financial Management 2667 Financial Management 2668 Financial Management 2669 Financial Management 2670 Financial Management 107004082.xls.ms_office
Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting Perform Reporting
Category
Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Payroll Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Maintenance Maintenance Other Other Other Period Close Period Close Period Close 120 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Category
Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close
Manage Reporting
Reporting
Manage Reporting
Reporting
2686 Financial Management 2687 Financial Management 2688 Financial Management 2689 Financial Management 2690 Financial Management 107004082.xls.ms_office
Reporting Reporting Reporting Reporting Reporting 121 of 1188
8/22/2012
N o
OBM Level I
OBM Level II
OBM Level III

Category
Reporting Reporting
Security
2708 Financial Management 2709 Enterprise Management 2710 Enterprise Management 2711 Financial Management 2712 Financial Management 2713 Financial Management 107004082.xls.ms_office
Validation General General General General General 122 of 1188
8/22/2012
N o
OBM Level I
OBM Level II not identified not identified


not identified
Category
General General Open/Close Periods Open/Close Periods Open/Close Periods Other Other Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Performance Monitoring Reporting Project Set Up Project Set Up 123 of 1188

Manage Reporting
2728 Financial Management 2729 Financial Management 2730 Financial Management 2731 Financial Management 2732 Financial Management 2733 Financial Management 2734 Financial Management 2735 Financial Management 2736 Financial Management 107004082.xls.ms_office
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting General Financial Accounting General Financial Accounting
8/22/2012
N o
OBM Level I
OBM Level II
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
Category
Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Performance Monitoring Project Set Up
2737 Financial Management 2738 Financial Management 2739 Financial Management 2740 Financial Management 2741 Financial Management 2742 Financial Management 2743 Financial Management 2744 Financial Management 2745 Financial Management 2746 Financial Management 2747 Financial Management 2748 Financial Management 2749 Financial Management 2750 Financial Management 2751 Financial Management 2752 Financial Management 2753 Financial Management
Operations Analysis & Management Reporting General Financial Accounting
2756 Financial Management 2757 Financial Management 2758 Financial Management 2759 Financial Management 2760 Financial Management 107004082.xls.ms_office
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up 124 of 1188
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General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
Category
Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Set Up Project Tracking
2761 Financial Management 2762 Financial Management 2763 Financial Management 2764 Financial Management 2765 Financial Management 2766 Financial Management 2767 Financial Management 2768 Financial Management 2769 Financial Management 2770 Financial Management 2771 Financial Management 2772 Financial Management 2773 Financial Management 2774 Financial Management 2775 Financial Management 2776 Financial Management 2777 Financial Management 2778 Financial Management 2779 Financial Management 2780 Financial Management 2781 Financial Management 2782 Financial Management 2783 Financial Management
Project Tracking Project Tracking
Project Tracking Project Tracking
Project Tracking Project Tracking 125 of 1188
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Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
OBM Level III

Category
Reporting Reporting Reporting Reporting Reporting RFP RFP RFP RFP RFP Security Security Security Time & Expense Entry Time & Expense Entry Time & Expense Entry Time & Expense Entry Time & Expense Entry
2790 Financial Management 2791 Financial Management 2792 Financial Management 2793 Financial Management 2794 Financial Management 2795 Order Fulfillment 2796 Order Fulfillment 2797 Order Fulfillment 2798 Order Fulfillment 2799 Order Fulfillment 2800 Financial Management 2801 Financial Management 2802 Financial Management 2803 Financial Management 2804 Financial Management 2805 Financial Management
Manage Product Costing Manage Product Costing Manage Product Costing

Manage Product Costing Manage Product Costing
2808 Financial Management 2809 Financial Management 2810 Financial Management 2811 Financial Management 2812 Financial Management 2813 Financial Management 107004082.xls.ms_office
Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing
Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry
& Expense & Expense & Expense & Expense & Expense & Expense
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Manage Product Costing
Category
Time & Expense Entry
Manage Product Costing Manage Product Costing Manage Product Costing
Time & Expense Entry Time & Expense Entry Time & Expense Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry Time Entry & Expense & Expense & Expense & Expense & Expense & Expense & Expense & Expense & Expense
2818 Financial Management 2819 Financial Management 2820 Financial Management 2821 Financial Management 2822 Financial Management 2823 Financial Management 2824 Financial Management 2825 Financial Management 2826 Financial Management
Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting
Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing
& Expense & Expense & Expense & Expense & Expense & Expense & Expense & Expense
2827 Financial Management 2828 Financial Management 2829 Financial Management 2830 Financial Management 2831 Financial Management 2832 Financial Management 2833 Financial Management 2834 Financial Management 107004082.xls.ms_office
Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing
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Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting General Financial Accounting General Financial Accounting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting Operations Analysis & Management Reporting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III

Manage Product Costing Manage Product Costing Manage Product Costing Manage Product Costing
Category
Time Entry Time Entry Time Entry Time Entry & Expense & Expense & Expense & Expense
2835 Financial Management 2836 Financial Management 2837 Financial Management 2838 Financial Management 2839 Financial Management 2840 Financial Management 2841 Financial Management 2842 Financial Management 2843 Financial Management 2844 Financial Management 2845 Financial Management 2846 Financial Management 2847 Financial Management 2848 Financial Management 2849 Financial Management 2850 Financial Management 2851 Financial Management 2852 Financial Management 2853 Financial Management 2854 Financial Management 2855 Financial Management 2856 Financial Management 2857 Financial Management 2858 Financial Management 2859 Financial Management 2860 Financial Management 107004082.xls.ms_office

Manage Reporting Manage Product Costing Manage Product Costing
Project Set Up Project Set Up Project Tracking Reporting Time & Expense Entry Time & Expense Entry Maintenance Maintenance Other Other Other Period Close Period Close Period Close Period Close Period Close Period Close Period Open Period Open Period Open Period Open Period Open/Close 128 of 1188
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Category
Reporting
Reporting
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Category
Reporting
Reporting Reporting
Security
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
Validation Collections Collections Collections Collections Customers Customers Customers Customers Customers Customers
Customers Other Other 130 of 1188
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Category
Other Other Other Performance Monitoring Performance Monitoring Project Billing Project Billing
2911 Financial Management 2912 Financial Management 2913 Financial Management 2914 Financial Management 2915 Financial Management 2916 Financial Management 2917 Financial Management 2918 Financial Management 2919 Financial Management 2920 Financial Management 2921 Financial Management 2922 Financial Management 2923 Financial Management
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing
Project Billing
Project Billing
Project Billing 131 of 1188
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General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting
OBM Level III
Category
Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing 132 of 1188
2927 Financial Management 2928 Financial Management 2929 Financial Management 2930 Financial Management 2931 Financial Management 2932 Financial Management 2933 Financial Management 2934 Financial Management 2935 Financial Management 2936 Financial Management 2937 Financial Management 2938 Financial Management 2939 Financial Management 2940 Financial Management 2941 Financial Management 2942 Financial Management 2943 Financial Management 2944 Financial Management 2945 Financial Management 2946 Financial Management 2947 Financial Management 2948 Financial Management 2949 Financial Management 2950 Financial Management 2951 Financial Management 2952 Financial Management 2953 Financial Management 2954 Financial Management 2955 Financial Management 2956 Financial Management 2957 Financial Management 2958 Financial Management 2959 Financial Management 107004082.xls.ms_office
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N o
OBM Level I
OBM Level II
General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting General Financial Accounting Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity Pre-Sales Activity
OBM Level III
Category
Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing Project Billing
2960 Financial Management 2961 Financial Management 2962 Financial Management 2963 Financial Management 2964 Financial Management 2965 Financial Management 2966 Financial Management 2967 Sales and Market Management 2968 Sales and Market Management 2969 Sales and Market Management 2970 Sales and Market Management 2971 Sales and Market Management 2972 Sales and Market Management 2973 Sales and Market Management 2974 Sales and Market Management 2975 Sales and Market Management 2976 Sales and Market Management 2977 Sales and Market Management 2978 Sales and Market Management 2979 Sales and Market Management 2980 Sales and Market Management 2981 Sales and Market Management
Manage Quotes Manage Quotes Manage Quotes Generate Opportunities Generate Opportunities Generate Opportunities Generate Opportunities Generate Opportunities Generate Opportunities Generate Opportunities Generate Opportunities Generate Opportunities Generate Opportunities Generate Opportunities Generate Opportunities
Quotes Quotes Quotes Telesales Telesales Telesales Telesales Telesales Telesales Telesales Telesales Telesales Telesales Telesales Telesales
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Process Analysis Questions

What type of industry are you in? What products and services do you provide? Number of employees?
Type Setup Metric

Process Process Metric
= Application
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific GL GL 238 of 1188 N
Response
Revisit Y/N
Describe/share your Corporate/Organizational Vision Statement. Process Describe/share your Departmental/Divisional mission Statement. Process What business areas and/or operations are targeted for improvement? Process Which of these business areas and/or operations are highest priority? Process Which of these business areas and/or operations are medium priority? Process Which of these business areas and/or operations are low priority? Process Can you provide a systems flow diagram of connectivity between your core business applications? Process What is your organizational structure? How many businesses are in your company? Process Metric
What is the structure or relationships of these businesses? Process On how many sites are these companies located? What are these sites? Metric,Process Do all the locations have the same chart of accounts? Do all the locations have the same calendar? Setup Setup
Do all the locations have the same functional currency? Setup Do you use more than one Set of Books? Do all the businesses have assets? Do all the cost centers have assets? Setup,Process Process Process
What is your accounting calendar? Process,Setup What does your current chart of accounts look like? Provide listings. Setup Do you plan to have a new chart of accounts? 107004082.xls.ms_office Setup
8/22/2012

Are your account values in any order or range pattern?
Type Setup Metric

Setup
= Application
GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL Not module specific Not module specific Not module specific Not module specific Not module specific
Response
Revisit Y/N
What are the account parent or grandparent structures? Setup Do you use unique accounts to capture statistics? Who is going to maintain the segment values once entered? Is there a need for a mapping from an old COA to a new COA? Are certain segment values only valid with specific other segment values? Do you use multiple currencies in your business? How many currencies do you use and what are they? What is your policy on changing currency rates? What is the primary currency you have? Setup Setup Setup Setup Setup Setup Process Setup
Do you enter data in multiple currencies? Process When is the beginning of your year? Setup What is the period type? How many periods in your year? Setup Do all the companies have the same calendar? Explain Do you have a naming convention for the periods? What accounting periods are in your quarters? What is your organizational structure? How many businesses are in your company? What is the structure or relationships of these businesses? Which business functions are performed centrally, which business functions are decentralized ? What information is shared across different businesses? Setup Setup Setup Process Metric Process Process MetricProcess
How many sites are these companies located? What are these sites? Where are these sites located ? Metric,Process Do all the locations have the same chart of accounts? Do all the locations have the same calendar? Do all the locations have the same functional currency?If not what are they? Do you use more than one Set of Books? If so what are they? 107004082.xls.ms_office Setup Setup Setup Setup,Process
Not module specific Not module specific Not module specific Not module specific Not module specific 239 of 1188
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Type Setup Metric
= Application
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific GL Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Response
Revisit Y/N
Do you have more than one legal entity within the same set of Books Setup What across business reporting is currently performed How do you maintain your Procurement data? How do you audit your Procurement data? Which operations/processes do you want to streamline for Procurement? Which operations/processes do you want to eliminate for Procurement? Are there any requester Procurement operations/processes that need to be addressed? How do you close an accounting period for Procurement? Is the schedule to close an accounting period for Procurement documented? How long does it take to close an accounting period for Procurement? How long should it take to close an accounting period for Procurement? Is closing an accounting period for Procurement a hard close or a soft close? How are adjustments to closed periods for Procurement handled? How do you open an accounting period for Procurement? Is the schedule to open an accounting period for Procurement documented? How long does it take to open an accounting period for Procurement? Who performs the tasks associated with opening an accounting period for Procurement? Who performs the tasks associated with closing an accounting period for Procurement? Where in your accounting cycle do you run standard reports and statements for Procurement? What business performance statistics do you monitor for Procurement? What are your Procurement reporting requirements with respect to functional vs. foreign currencies? Setup Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Setup, Process
What are your Procurement reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Procurement reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process 107004082.xls.ms_office
Not module specific
Not module specific
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Type Setup Metric
= Application
Not module specific Not module specific
Response
Revisit Y/N
Is there any Procurement reporting requirement that your current set of reports does not meet? Setup Are Procurement reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Procurement reports standard across multiple levels within a Set of Books, for example, divisions? What account codes and/or descriptions are required on Procurement reports? Do you provide a "key" of content/information somewhere on the Procurement report? What Procurement reports are grouped together on a regular basis and printed in one print run? Who receives a copy of the Procurement reports? What is the criteria for determining who should receive a copy of any Procurement report? How do you update a Procurement reports distribution list? Is the process to update a Procurement reports distribution list documented? How long does it take to update a Procurement reports distribution list? How long should it take to update a Procurement reports distribution list? Who performs the tasks associated with updating a Procurement reports distribution list?
Setup Setup Setup Setup,Process Process Process Process Process Process Process Process
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Is there any requirement for on-line (softcopy) distribution and/or remote location printing for Procurement reports? Not module specific Setup,Process Do some of these Procurement reports belong in report sets? Always being run together? Not module specific Setup Do the separate business units run their own Procurement reports? Not Process,Performance module specific What type of printers do you run Procurement reports (including checks, purchase orders and so on) on? Where are they located? Not Setup,Performance module specific Do you run Procurement reports for different companies or cost centers? Not module specific Process Do you have security requirements on who can enter data for Procurement? (for example, by company? by cost center?) Process Do you have security reports on who can run Procurement reports? (by company, by cost center and so on) Setup,Process Will there need to be terminal security for Procurement? Setup 107004082.xls.ms_office
Not module specific
Not module specific Not module specific 241 of 1188
8/22/2012
Type Setup Metric
= Application
Not module specific Not module specific Not module specific
Response
Revisit Y/N
Do you run security reports on a regular basis for Procurement? Process Do you have documentation on your current system security requirements for Procurement? Process Map each GL user to a menu structure. Will any new ones need to be created for Procurement? Setup,Process Do you review requirements for validation rules, allowing certain Procurement accounts to be valid with only certain other values. Setup How are RFQs presently handled, with respect to creation, transmittal, and approval? Process Are statistics kept on any purchasing, vendors or receipt information? If yes, price? quality? delivery? what types? Metric Who are your buyers? How many are there? Where are they located? Setup Are your buyers assigned to certain vendors or items? How? Setup Are buyers assigned by part, commodity, plant, randomly, other? Setup What is the approval process for each buyer? Setup What are the purchasing limits for each buyer? Setup Does the buyer merge requisitions together for a single order? Process Is a buyer required to purchase from a requested vendor? Setup Can a buyer modify a PO or requisition without a corresponding change request / authorization from the requisitioner? Setup How does a buyer communicate a modified PO or requisition if no change request/authorization from the requisitioner is needed? Process How many expediters are there? Setup Will you be checking for available funds when creating your requisitions or purchase orders? Setup Do you want to reserve funds for your requisitions or purchase orders? Setup How do you define your encumbrance types? Setup Do you want to prevent someone from reserving funds if you do not have enough funds available? Setup Do all your companies/entities reserve funds? Setup Do you post receipt information for encumbrance accounting? Setup Do you create budgets for all your accounts? Setup Do you match your AP invoice with the PO's? 107004082.xls.ms_office Setup
Not module specific PO
PO PO, AP PO PO PO PO PO PO
PO
PO PO PO PO PO PO PO PO PO, GL PO, AP 242 of 1188
8/22/2012
Type Setup Metric
= Application
AP, PO AP, PO, FA PO, INV PO, GL PO, GL PO, GL AP, PA, GL
Response
Revisit Y/N
How do you match purchase order information to AP invoice information? Process How do you match vendor information to your fixed assets systems when purchasing assets? Process Do you match PO's with receipts? Do you perform 2, 3, or 4 way matching in purchasing? How often do you post to the General Ledger? Do you post summary or detail information? Process Process Process, Setup Process
Do you allocate or attribute overhead costs to projects? Process Explain the techniques to allocate or attribute overhead costs to projects (burdening rates, cost multipliers, and so on) that you use. Setup,Process Are contracts on projects going to be used? If so, will they be associated with a line item on a requisition or purchase order? Process What types of purchase orders do you use? (for example, Standard, Blanket, Contract and so on) Setup How do you define each purchase order type? Setup Who has access to defining each type of purchase order? Setup How many purchase orders do you issue monthly? What is the approval process for purchase orders? How do you decide who to buy from? Do you take advantage of discounts or price breaks? Is purchasing centralized or decentralized in your organization? If purchasing is decentralized, how many plants or locations do purchasing? How many different formats do you have for printed purchase orders? Obtain a copy of each type of PO format Do you modify existing purchase orders?. Do you use unit of measure conversion for POs? If so, which ones? What percentage of purchased parts are intended for manufacturing use? What percentage of purchased parts are intended for non-manufacturing use? 107004082.xls.ms_office Metric Process Process Process Setup Setup Setup Setup Setup Setup Metric Metric
PA
PO PO PO PO PO PO PO PO PO, INV PO, INV,MRP PO PO PO PO, INV PO, INV,MRP PO 243 of 1188
8/22/2012
Type Setup Metric
= Application
PO, INV,MRP
Response
Revisit Y/N
What is the current process of creating a new purchase order for manufacturing use? (direct material) Process Are MRP planned purchase orders automatically assigned to a specific vendor? If so, based on what criteria? Process Are MRP planned purchase orders automatically assigned to an existing master or blanket order? If so, based on what criteria? Process Do you want to be able to update or change the accounting distribution information for line items in your purchase orders? Process Do you create purchase orders from on-line requisitions? Process Do you want to control modifications to your purchase orders? Setup Do you want to close purchase orders before they have been truly received & invoiced? Setup Do you want to attach text to your purchase order? How much? Process Do you automatically or manually create purchase order numbers? Setup What do you do when you want to stop purchasing from a particular vendor? Process How do you handle subcontracting? Process Is commodity class coding being used? Are foreign currency conversions used? If so, how are exchange rates updated? Do you want to be able to override the item description by document? Do you enter purchase orders for items that do not require "receipting"? Setup Setup Setup Setup,Process
NS
NS
AP, PO, GL PO PO PO PO PO PO PO, INV,WIP PO, INV PO, GL PO, INV PO
Do you wish to prevent purchase orders being sent to Vendors that are on hold in Accounts Payable? Process Are there non-payment vendor sites, not defined in Accounts Payable, that need to be defined for Purchasing to order goods/services? Process Are the non-payment vendor sites, not defined in Accounts Payable, that need to be defined for Purchasing, "RFQ Only" sites? Process Are there payment terms, not defined in Accounts Payable, that need to be defined for Purchasing to order goods/services? Metric Will tax names and rates, defined in Accounts Payable, have to be revised in any way? Setup 107004082.xls.ms_office
PO, AP
PO, AP
PO, AP
PO, AP PO, AP 244 of 1188
8/22/2012
Type Setup Metric
= Application
PO, INV PO, INV PO, INV PO, INV PO, INV PO, INV PO, AP,GL PO, INV PO, INV PO PO, INV PO, INV PO PO PO PO PO PO, INV INV
Response
Revisit Y/N
Do you want to prevent receivers from seeing the quantity ordered or quantity remaining to receive (blind receiving)? Setup Are items received directly into inventory? Process How are items delivered to the requester? Do you inspect items at receiving? Process Setup
What are the rules on item inspection? Process Do you use a receipt amount or dollar amount tolerance? Setup Do you accrue your receipts to the General Ledger? Do you receive substitute items? How are items received? Do you issue requisitions? Are requisitions automated or manual? Explain. How are requisitions issued? What is the approval process for requisitions? Process Process Process Process Setup Process Process
Can the requesters approve their own requisitions? Setup What are the criteria for approval of requisitions? Money, commodity, plant, budget, other? Setup What is the approval process for rejected requisitions? Process Who creates requisitions? Process Are requisitions entered in a central location or will they come from multiple locations? Process Do you import requisitions from outside systems? from a MRP? from an inventory system? Process Is ordering done by part number, vendor part number, part number revision level? description? other? Setup Are requisitions combined for purchase order creation? Are vendors and prices always entered on the requisition or are not required? Do you automatically or manually generate requisition numbers? Do you order some items frequently enough to justify using express requisitions? Process Setup Setup Setup
PO, INV PO PO PO PO
Can any employees potentially submit a requisition and/or PO? If not, what type of employees can? What percent of your employee base does this include? Process What goods or services do you order regularly? Process Do you use request for bids/quotations? 107004082.xls.ms_office Process
PO PO PO 245 of 1188
8/22/2012
Type Setup Metric
= Application
PO PO PO PO PO PO PO PO PO PO PO PO PO PO PO PO, AP PO, INV AP, PO PO PO, AP PO, AP PO, AP PO, AP PO, AP PO, AP
Response
Revisit Y/N
How do you request for bids from your vendors? Process How do you enter quotations and other information from your vendors? Process How do you decide which quotations are available to reference on your purchase orders? Process Are quotations collected for all items to be purchased? Process How many RFQ's do you issue per month? Metric Do you obtain quotations from phone, catalogs or by other means? Process Do you maintain quotation history? How long? Process Are request for quotes automated? Setup Do you use unit of measure conversion for RFQs? Setup Are your RFQ's associated with requisitions or PO's? How? Process Do you keep track of price breaks on volumes? Process Do you want to be notified when a quotation is about to expire? Setup Do you require RFQ's before you create a purchase order? Process Who typically invoices an RFQ? Process What paperwork is involved to submit a requisition? Do you have single or multiple bill to locations? Do you have single or multiple ship to locations? Process Setup Setup
What is the basis for your vendor category breakdown? Setup Who maintains the vendor files, PO or AP? Process Do you have a single consolidated vendor list? Setup
Do you have vendors listed in your files multiple times? Setup How do you handle vendors with multiple addresses? Setup Do you have preferred vendors? How do you identify them? Setup How do you handle vendor numbering? Setup Do you put employees as vendors? If not, how do you pay employee expenses? Setup Do you have a standard naming convention for vendors when the name is like "John Smith"? Is it "Smith John" or "John Smith"? Setup Do you have shared vendors between companies? How many? Setup How many vendors do you have? Metric What type of vendor analysis do you perform? 107004082.xls.ms_office Process
PO, AP PO, AP PO AP, PO 246 of 1188
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What type of vendor negotiating tools do you use? Does commodity coding help identify vendors?
Type Setup Metric

Process Setup
= Application
NS PO AP, PO AP, PO PO
Response
Revisit Y/N
Are vendors categorized for reporting purposes? Setup Are vendors categorized for financial tracking purposes? Setup Are products purchased by one legal entity on behalf of another legal entity? Setup,Process If purchasing is decentralized, how many operating units are required to support purchasing security requirements. Setup Are the purchase orders created from requisitions generated in other businesses? ProcessSetup Will different businesses be supplied with the same items ? Setup Do you have a single consolidated vendor list, for each set of books? Setup How do you maintain your Invoice and Disbursement data? Process How do you audit your Invoice and Disbursement data? Process Which operations/processes do you want to streamline for Invoice and Disbursement? Process Which operations/processes do you want to eliminate for Invoice and Disbursement? Process Are there any time-intensive Invoice and Disbursement operations/processes that need to be addressed? How do you close an accounting period for Invoice and Disbursement? Is the schedule to close an accounting period for Invoice and Disbursement documented? How long does it take to close an accounting period for Invoice and Disbursement? How long should it take to close an accounting period for Invoice and Disbursement? Is closing an accounting period for Invoice and Disbursement a hard close or a soft close? How are adjustments to closed periods for Invoice and Disbursement handled? How do you open an accounting period for Invoice and Disbursement? Is the schedule to open an accounting period for Invoice and Disbursement documented? How long does it take to open an accounting period for Invoice and Disbursement? 107004082.xls.ms_office
PO, INV,MRP PO PO PO, AP Not module specific Not module specific Not module specific Not module specific
Process Process Process Process Process Process Process Process Process Process
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific 247 of 1188
8/22/2012
Type Setup Metric
= Application
Not module specific
Response
Revisit Y/N
Who performs the tasks associated with opening an accounting period for Invoice and Disbursement? Process Who performs the tasks associated with closing an accounting period for Invoice and Disbursement? Process Where in your accounting cycle do you run standard reports and statements for Invoice and Disbursement? Process What business performance statistics do you monitor for Invoice and Disbursement? Process What are your Invoice and Disbursement reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Invoice and Disbursement reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Invoice and Disbursement reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Invoice and Disbursement reporting requirement that your current set of reports does not meet? Setup Are Invoice and Disbursement reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Invoice and Disbursement reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Invoice and Disbursement reports? Setup Do you provide a "key" of content/information somewhere on the Invoice and Disbursement report? Setup What Invoice and Disbursement reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Invoice and Disbursement reports? Process What is the criteria for determining who should receive a copy of any Invoice and Disbursement report? Process How do you update a Invoice and Disbursement reports distribution list? Process 107004082.xls.ms_office
Not module specific
Not module specific
Not module specific
Not module specific
Not module specific
Not module specific
Not module specific
8/22/2012
Type Setup Metric
= Application
Response
Revisit Y/N
Is the process to update a Invoice and Disbursement reports distribution list documented? Process How long does it take to update a Invoice and Disbursement reports distribution list? Process How long should it take to update a Invoice and Disbursement reports distribution list? Process Who performs the tasks associated with updating a Invoice and Disbursement reports distribution list? Process Is there any requirement for on-line (softcopy) distribution and/or remote location printing for Invoice and Disbursement reports? Setup,Process
Not module specific
Not module specific
Do some of these Invoice and Disbursement reports belong in report sets? Always being run together? Setup Not module specific Do the separate business units run their own Invoice and Disbursement reports? Process,Performance module specific Not What type of printers do you run Invoice and Disbursement reports (including checks, purchase orders etc.) on? Where are they located? Setup,Performance module specific Not Do you run Invoice and Disbursement reports for different companies or cost centers? Process Not module specific Do you have security requirements on who can enter data for Invoice and Disbursement? (for example, by company? by cost center?) Process Not module specific Do you have security reports on who can run Invoice and Disbursement reports? (by company, by cost center and so on) Setup,Process Not module specific Will there need to be terminal security for Invoice and Disbursement? Setup Not module specific Do you run security reports on a regular basis for Invoice and Disbursement? Process Not module specific Do you have documentation on your current system security requirements for Invoice and Disbursement? Process Map each GL user to a menu structure. Will any new ones need to be created for Invoice and Disbursement? Setup,Process Do you review requirements for validation rules, allowing certain Invoice and Disbursement accounts to be valid with only certain other values. Setup How long do you do check reconciliation? Process Do you get a tape from the bank for check reconciliation? If yes, can I get the format of the bank tape? Process,Setup 107004082.xls.ms_office
Not module specific
Not module specific
Not module specific AP
AP
249 of 1188
8/22/2012
Type Setup Metric
= Application
AP AP AP, GL AP AP
Response
Revisit Y/N
Is there a requirement to do on-line bank reconciliations? Process What are the requirements for reporting tax payments (e.g. company, rate or tax authority)? Setup How do you record taxes within the GL? Setup Is there a requirement to support multiple bank accounts? Setup Is there a requirement to support foreign currency bank accounts? Setup What disbursement (document) types are currently processed through these bank accounts? Setup How are your current payment terms structured? Setup Do you use percentage due or amount due? Setup Are due dates calculated based on a specific day of the month or on a number of days from the payment terms date? Setup Is there a provision for discounts within the current payment terms? Setup How are discount dates calculated - based on a specific day of the month or on a number of days from the payment terms date? Setup Is there a requirement to use multiple discount levels at present or in the future? Setup How many different sites issue checks? Metric How many checks do you write/produce per period? Metric Is there a requirement to use Computer Generated checks? Process What is your policy to cancel checks? Process Is there a requirement to use Electronic Funds Transfer? Process Is there a requirement to use Wire Transfers? Process Is there a requirement to process Automatic Payments? Process Is there a requirement to process Manual Payments? If so, is a separate bank account used? Process Is there a requirement to process Partial Payments? Is there a requirement to process Pre-Payments? Process Process
AP AP AP
AP AP
AP AP AP AP AP AP AP AP AP
AP AP AP AP AP AP 250 of 1188
Is there a requirement to process Recurring Payments? Process Is there a requirement to process Quick Checks? Process What is the current procedure for vendor advances? 107004082.xls.ms_office Process
8/22/2012
Type Setup Metric
= Application
AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP AP 251 of 1188
Response
Revisit Y/N
How are vendor advances reconciled when the invoice is submitted? Process Do you have a priority system for payments? Process Would you use a priority system for payments? Process What is your current payment cycle? (How often do you print checks?) Process If recurring payments are used, what is the normal period cycle for these payments? Process Are all invoices paid in local currency? Process Is/will there be a requirement to use multiple currencies? Process Do check payments have to be approved before they are run? Process Do you have a minimum or maximum payment amount per check? Process Do you have a minimum or maximum payment amount per run? Process What is the current check layout for computer generated checks? Setup,Process How many formats do you have? Metric Do you print the check number on the check/remittance or is it pre-printed? Setup,Process Should a remittance advice note be produced, and when? Process How should an overflow situation be handled? Process Is there any special sequencing of checks when printing? Process Is there a dedicated printer for checks? Setup What type of printer is used for checks? Setup What period types would be used for these reports, e.g. weekly, monthly or quarterly? Process Where are the pre-printed checks stored? Process Is there a requirement to restrict the access to the check printing function? Process What is the policy/procedures for handling stop payments? Process What is the policy /procedures for handling void payments if they have been recorded? Process What is the policy /procedures for handling void payments if they have not been recorded? Process Do you pay any vendors on a priority basis according to funds available? Setup,Process Is there a requirement to prioritize payments? Setup Do you require batch control to manage invoice entry? Who enters invoices and how often? 107004082.xls.ms_office Setup,Process Process
8/22/2012
Type Setup Metric
= Application
AP AP AP AP
Response
Revisit Y/N
Do you receive invoices at a central location? Process How do you physically store invoices once entered into the computer? Process Are invoices billed to distinct companies, cost centers or other? Process How many invoices per period do you enter? Metric Do you have security requirements on who can enter data (invoice processing, payment processing, and check processing)? Setup,Process How are invoices identified (numbered)? vendors invoice number, date, or next allocated number? Setup How many liability accounts do you use? Metric,Setup Can you identify any frequently used expense distributions within your current system (for example, rent or telephone payments)? Are these recurring expenses for fixed or varying amounts? Is there a requirement to match invoices to related purchase orders? How are you currently matching invoices to purchase orders?
AP AP AP, GL
Setup Setup Setup Process
AP AP AP AP AP AP AP
Will some invoices never have purchase orders? Process Should invoices be matched completely, partially or both? Setup Do you perform 2, 3, or 4 way matching of invoices? Do you currently have any tolerance levels for matching? (Price Tolerance, Quantity Ordered Tolerance, Quantity Received Tolerance, or Tax Tolerance?) Would you like to approve your invoices on-line, by batch or have both options? What is the internal approval process for an invoice in your organization at present? Are there situations where an invoice needs to be placed on hold and then manually released? Describe the approval process when invoices need to be placed on hold and manually released? Setup,Process
Setup Setup Process Setup,Process
AP AP AP AP AP
Process Where an invoice needs to be placed on hold and then manually released, can these invoices be "posted" to the General Ledger? Setup,Process How often do you "post" information to your General ledger? Process,Metric Do you use Cash or Accrual Based Accounting? 107004082.xls.ms_office Process
AP AP, GL AP 252 of 1188
8/22/2012
Type Setup Metric
= Application
AP, GL AP AP AP AP AP AP AP AP, PO
Response
Revisit Y/N
Do you post (or wish to post) in detail or in summary to the general ledger? Process When do you start your AP close? Do you have any documentation on your AP close? Process Process
Do you allow posting invoices back to prior periods? Process If you have multiple organizations, do they all close at the same time or separately? Process Is there a requirement to track duplicate vendor information within the Payables system? Process What other audit requirements are needed? Process Do you need to restrict access to certain functions? Process Is there a requirement to group vendors for payment purposes? Setup,Process Which vendors should be grouped and why? Setup,Process
AP Is there a requirement to define vendor sites which can receive payments and sites which cannot receive payments Setup AP Do you use encumbrance accounting? How do you use it? Process, Performance AP For the purpose of Invoice Aging Reports, what aging periods are currently in use? Process,Performance AP Is there a requirement to produce Key Indicators Reports to review productivity and pinpoint problem areas? Performance AP Is there a need to define any additional aging periods? Do you have to pay other businesses in different Set of Books within the same GL Do you have a central registry of vendors which supports more than one business? Will you need to make payments to businesses in different GL set of books How do you maintain your Fixed Asset Accounting data? Process,Performance AP Setup Process Process Process AP AP AP FA FA FA FA
How do you audit your Fixed Asset Accounting data? Process Which operations/processes do you want to streamline for Fixed Asset Accounting? Process Which operations/processes do you want to eliminate for Fixed Asset Accounting? Process Are there any time-intensive Fixed Asset Accounting operations/processes that need to be addressed? Process 107004082.xls.ms_office
FA
253 of 1188
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How do you close an accounting period for Fixed Asset Accounting? Is the schedule to close an accounting period for Fixed Asset Accounting documented? How long does it take to close an accounting period for Fixed Asset Accounting? How long should it take to close an accounting period for Fixed Asset Accounting? Is closing an accounting period for Fixed Asset Accounting a hard close or a soft close? How are adjustments to closed periods for Fixed Asset Accounting handled? How do you open an accounting period for Fixed Asset Accounting? Is the schedule to open an accounting period for Fixed Asset Accounting documented? How long does it take to open an accounting period for Fixed Asset Accounting? Who performs the tasks associated with opening an accounting period for Fixed Asset Accounting? Who performs the tasks associated with closing an accounting period for Fixed Asset Accounting?
Type Setup Metric

Process Process Process Process Process Process Process Process Process Process Process
= Application
FA FA FA FA FA FA FA FA FA FA FA
Response
Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Fixed Asset Accounting? Process What business performance statistics do you monitor for Fixed Asset Accounting? Process What are your Fixed Asset Accounting reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Fixed Asset Accounting reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Fixed Asset Accounting reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Fixed Asset Accounting reporting requirement that your current set of reports does not meet? Setup Are Fixed Asset Accounting reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Fixed Asset Accounting reports standard across multiple levels within a Set of Books, for example, divisions? Setup 107004082.xls.ms_office
FA FA
FA
FA
FA
FA
FA
FA
254 of 1188
8/22/2012
Type Setup Metric
= Application
FA
Response
Revisit Y/N
What account codes and/or descriptions are required on Fixed Asset Accounting reports? Setup Do you provide a "key" of content/information somewhere on the Fixed Asset Accounting report? Setup What Fixed Asset Accounting reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Fixed Asset Accounting reports? Process What is the criteria for determining who should receive a copy of any Fixed Asset Accounting report? How do you update a Fixed Asset Accounting reports distribution list? Is the process to update a Fixed Asset Accounting reports distribution list documented? How long does it take to update a Fixed Asset Accounting reports distribution list? How long should it take to update a Fixed Asset Accounting reports distribution list? Who performs the tasks associated with updating a Fixed Asset Accounting reports distribution list?
FA
FA FA
Process Process Process Process Process
FA FA FA FA FA FA
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Fixed Asset Accounting reports? Setup,Process
FA
Do some of these Fixed Asset Accounting reports belong in report sets? Always being run together? Setup FA Do the separate business units run their own Fixed Asset Accounting reports? Process,Performance FA What type of printers do you run Fixed Asset Accounting reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance FA Do you run Fixed Asset Accounting reports for different companies or cost centers? Process FA Do you have security requirements on who can enter data for Fixed Asset Accounting? (for example, by company? by cost center?) Process FA Do you have security reports on who can run Fixed Asset Accounting reports? (by company, by cost center, and so on) Setup,Process FA Will there need to be terminal security for Fixed Asset Accounting? Setup FA Do you run security reports on a regular basis for Fixed Asset Accounting? Process FA 107004082.xls.ms_office 255 of 1188
8/22/2012
Type Setup Metric
= Application
FA
Response
Revisit Y/N
Do you have documentation on your current system security requirements for Fixed Asset Accounting? Process Map each GL user to a menu structure. Will any new ones need to be created for Fixed Asset Accounting? Setup,Process Do you review requirements for validation rules, allowing certain Fixed Asset Accounting accounts to be valid with only certain other values. Setup Do you have any category aliases? Setup, Process Do you have any location aliases? Setup, Process
FA
FA FA FA FA FA
Do you have any accounting aliases (if not done in GL)? Setup, Process How do you categorize your fixed assets now? Process Are your asset categories unique for each combination of asset cost account in your general ledger, depreciation method, useful life and prorate convention? Setup, Process Are fixed assets which use the same asset account in your general ledger, ever split into more than one group for accounting or tax depreciation purposes? Setup, Process Do you group fixed assets which use different asset accounts for reporting purposes? Setup, Process Do you have a special name (alias) for each category? Process Data Conversion (note: refer to sizing questions previously asked) How is your corporate and tax information stored now? Do you have your vendor information in electronic form? Do you have your employee information in electronic form? Do you have your location information in electronic form? What systems are you using to store asset, vendor, employee and location information now? Process Process Process Process Process
FA
FA FA FA FA FA FA FA FA FA FA FA FA FA FA 256 of 1188
What is the current accuracy of your asset information? Process What are your prorate conventions? Process Do you have any depreciation ceilings? For luxury items? Process What are your Investment Tax Credit rates, recapture rates and ceiling rates? Process Identify price indexes. Process 107004082.xls.ms_office
8/22/2012

What are your depreciation methods? What are your useful lives?
Type Setup Metric

Process Process
= Application
FA FA
Response
Revisit Y/N
How do you account for prior period additions, retirements or other transactions in your general ledger? Process Do you use ITC for any fixed assets still in service? Process Do you depreciate leased items, or leasehold improvements? Process Does any department or departments receive the depreciation expense for assets used by another department? If so, do these expenses eventually get redistributed to asset users? Explain how your cost centers or departments are organized? How many fixed assets does your company own? How are they numbered? Do you need to track fixed assets that are not depreciated? Do you track different information for different types of fixed assets?
FA FA FA
Process Process Process, Metric Process Process, Setup
FA FA FA FA FA FA FA FA FA FA FA FA FA
What basic information about each asset do you store? Process Are your fixed assets located in several countries? How do you number your fixed assets? Do you have physical tags on your fixed assets? Process Process Setup, Process
Do you track leased assets using Oracle Assets? Process What is your oldest date placed in service for your fixed assets? Process Do you have standard depreciation for your fixed assets? Process Do you associate your fixed assets with vendors? Process Do you use multiple currencies when purchasing, depreciating, reporting or posting financial information about you fixed assets? What system do you use presently to do your fixed asset accounting? What systems do you use to track and inventory your fixed assets? Does your current system track asset possession by employee, department, or cost center? What property types do you use (Personal 1245, Real 1250, and so on) What are your monthly reporting requirements? Where are your fixed assets located? 107004082.xls.ms_office
Process, Setup Process Process Process Process Process Process
FA FA FA FA FA FA FA 257 of 1188
8/22/2012

How do you report property values for tax purposes?
Type Setup Metric

Process
= Application
FA FA FA FA FA FA FA FA FA FA FA
Response
Revisit Y/N
Do you have special names for each location (aliases)? Process Do you assign fixed assets to employees? Process Do you have security requirements on who can enter data? Process Who can enter data in different companies/cost centers? Process Do you have documentation on your current system security requirements? Process Do they run security reports on a regular basis? Process What security measures do you require for your asset information? Process How many different companies in your organization own fixed assets? Process In what countries are your fixed assets located? Process Who tracks financial and tax information in each country? Process Explain the accounting structure and reporting methods used to consolidate your asset cost and depreciation expenses? Process Do you post your asset financial information in summary or detail to your general ledger? Process How many corporate depreciation books do you maintain? If more than one, why? Process How many different tax depreciation books do you maintain in each of your companies? How are they used? Process Do you adjust depreciation in your tax books? Process Do you maintain any other types of depreciation or asset valuation books? Process What are your capital budgeting requirements? Process How often do you calculate depreciation for corporate accounting, tax, and capital budgeting purposes? Process Transactions (note: refer to sizing questions previously asked) How many fixed assets do you purchase each accounting period? Metric How often do you transfer large numbers of fixed assets from one person, cost center, or location to another? Metric How often, and for what reasons, do you change fixed asset depreciation method or life for a single asset? Metric 107004082.xls.ms_office
FA FA FA
FA FA FA FA
FA FA FA
FA
FA 258 of 1188
8/22/2012
Type Setup Metric
= Application
FA FA
Response
Revisit Y/N
How often do you change the useful life, depreciation method, or prorate convention of all fixed assets in a category? Metric How many retirements do you do per period? Metric Do you amortize adjustments made in the prior period over the remaining useful life of the asset or do you expense the catch- up depreciation in the current period? Process Do you want your fixed assets automatically added from your feeder Accounts Payable system? Process What Accounts Payable system do you use? Process Do you ever retire fixed assets in the same period they were purchased? Process How often do you perform physical inventories of your fixed assets? Process Do you cycle count your assets? Process How do you maintain your Employee Expense data? How do you audit your Employee Expense data? Which operations/processes do you want to streamline for Employee Expense? Which operations/processes do you want to eliminate for Employee Expense? Are there any time-intensive Employee Expense operations/processes that need to be addressed? How do you close an accounting period for Employee Expense? Is the schedule to close an accounting period for Employee Expense documented? How long does it take to close an accounting period for Employee Expense? How long should it take to close an accounting period for Employee Expense? Is closing an accounting period for Employee Expense a hard close or a soft close? How are adjustments to closed periods for Employee Expense handled? How do you open an accounting period for Employee Expense? Is the schedule to open an accounting period for Employee Expense documented? How long does it take to open an accounting period for Employee Expense? Who performs the tasks associated with opening an accounting period for Employee Expense? 107004082.xls.ms_office Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process
FA
FA FA FA FA FA Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific 259 of 1188
8/22/2012
Type Setup Metric
= Application
Not module specific
Response
Revisit Y/N
Who performs the tasks associated with closing an accounting period for Employee Expense? Process Where in your accounting cycle do you run standard reports and statements for Employee Expense? Process What business performance statistics do you monitor for Employee Expense? Process What are your Employee Expense reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Employee Expense reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Employee Expense reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Employee Expense reporting requirement that your current set of reports does not meet? Setup Are Employee Expense reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Employee Expense reports standard across multiple levels within a Set of Books, i e., divisions? Setup What account codes and/or descriptions are required on Employee Expense reports? Setup Do you provide a "key" of content/information somewhere on the Employee Expense report? Setup What Employee Expense reports are grouped together on a regular basis and printed in one print run? Who receives a copy of the Employee Expense reports? What is the criteria for determining who should receive a copy of any Employee Expense report? How do you update a Employee Expense reports distribution list? Is the process to update a Employee Expense reports distribution list documented? How long does it take to update a Employee Expense reports distribution list? How long should it take to update a Employee Expense reports distribution list? Who performs the tasks associated with updating a Employee Expense reports distribution list? 107004082.xls.ms_office
Not module specific
Not module specific
Not module specific
Setup,Process Process Process Process Process Process Process Process
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific 260 of 1188
8/22/2012
Type Setup Metric
= Application
Not module specific
Response
Revisit Y/N
Is there any requirement for online (softcopy) distribution and/or remote location printing for Employee Expense reports? Setup,Process
Do some of these Employee Expense reports belong in report sets? Always being run together? Not module specific Setup Do the separate business units run their own Employee Expense reports? Not Process,Performance module specific What type of printers do you run Employee Expense reports (including checks, purchase orders and so on) on? Where are they located? Not Setup,Performance module specific Do you run Employee Expense reports for different companies or cost centers? Not module specific Process Do you have security requirements on who can enter data for Employee Expense? (for example, by company? by cost center?) Process Do you have security reports on who can run Employee Expense reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Employee Expense? Setup Do you run security reports on a regular basis for Employee Expense? Process Do you have documentation on your current system security requirements for Employee Expense? Process Map each GL user to a menu structure. Will any new ones need to be created for Employee Expense? Setup,Process Do you review requirements for validation rules, allowing certain Employee Expense accounts to be valid with only certain other values. Setup Is there a requirement to process employee expense reports? Process Is there a standard employee expense claim form? Setup, Process What is the current process to generate expense payments to employees? Process How frequently are employee expense claims processed? Metric How many employee expense claims are processed? Metric Are these expense claims assigned a special pay priority - high or low? (Before/after other vendor payments for example.) Process,Setup What is the current procedure for employee advances? Process 107004082.xls.ms_office
Not module specific
Not module specific
Not module specific
Not module specific AP AP AP AP AP
AP AP 261 of 1188
8/22/2012
Type Setup Metric
= Application
AP AP AP Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Response
Revisit Y/N
How are these reconciled when the expense claim is submitted? Process Do your employees have company credit cards? Process How are company credit cards handled? How do you maintain your Invoice Generation data? How do you audit your Invoice Generation data? Which operations/processes do you want to streamline for Invoice Generation? Which operations/processes do you want to eliminate for Invoice Generation? Are there any time-intensive Invoice Generation operations/processes that need to be addressed? How do you close an accounting period for Invoice Generation? Is the schedule to close an accounting period for Invoice Generation documented? How long does it take to close an accounting period for Invoice Generation? How long should it take to close an accounting period for Invoice Generation? Is closing an accounting period for Invoice Generation a hard close or a soft close? How are adjustments to closed periods for Invoice Generation handled? How do you open an accounting period for Invoice Generation? Is the schedule to open an accounting period for Invoice Generation documented? How long does it take to open an accounting period for Invoice Generation? Who performs the tasks associated with opening an accounting period for Invoice Generation? Who performs the tasks associated with closing an accounting period for Invoice Generation? Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process
Where in your accounting cycle do you run standard reports and statements for Invoice Generation? Process What business performance statistics do you monitor for Invoice Generation? Process What are your Invoice Generation reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Invoice Generation reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process 107004082.xls.ms_office
Not module specific
Not module specific 262 of 1188
8/22/2012
Type Setup Metric
= Application Response Revisit Y/N
What reports do you currently generate to meet your Invoice Generation reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Invoice Generation reporting requirement that your current set of reports does not meet? Setup Are Invoice Generation reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Invoice Generation reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Invoice Generation reports? Setup Do you provide a "key" of content/information somewhere on the Invoice Generation report? Setup What Invoice Generation reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Invoice Generation reports? What is the criteria for determining who should receive a copy of any Invoice Generation report? How do you update a Invoice Generation reports distribution list? Is the process to update a Invoice Generation reports distribution list documented? How long does it take to update a Invoice Generation reports distribution list? How long should it take to update a Invoice Generation reports distribution list? Who performs the tasks associated with updating a Invoice Generation reports distribution list? Process Process Process Process Process Process
Not module specific
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Invoice Generation reports? Setup,Process
Not module specific
Do some of these Invoice Generation reports belong in report sets? Always being run together? Not module specific Setup Do the separate business units run their own Invoice Generation reports? Not Process,Performance module specific What type of printers do you run Invoice Generation reports (including checks, purchase orders and so on) on? Where are they located? Not Setup,Performance module specific Do you run Invoice Generation reports for different companies or cost centers? Not module specific Process 107004082.xls.ms_office 263 of 1188
8/22/2012
Type Setup Metric
= Application
Not module specific
Response
Revisit Y/N
Do you have security requirements on who can enter data for Invoice Generation? (for example, by company? by cost center?) Process Do you have security reports on who can run Invoice Generation reports? (by company, by cost center and so on) Setup,Process Will there need to be terminal security for Invoice Generation? Setup Do you run security reports on a regular basis for Invoice Generation? Process Do you have documentation on your current system security requirements for Invoice Generation? Process Map each GL user to a menu structure. Will any new ones need to be created for Invoice Generation? Setup,Process Do you review requirements for validation rules, allowing certain Invoice Generation accounts to be valid with only certain other values. Setup What types of customers do you have? Process How do you group your customers for credit limits/credit checks? Process,Setup How do you group your customers for statements? Process,Setup How do you group your customers for interest charges for late payments? Process,Setup How do you group your customers for payment rules? How many customers do you have? What type of payment terms do you provide? Do you provide split term payment terms? Do you provide discount payment terms? Do you use customer agreements/contracts specific price lists? Do you use customer agreements/contracts specific discounts? Do you use customer agreements/contracts specific payment terms? Do you use customer agreements/contracts specific invoicing policies? to manage Process to manage Process to manage Process to manage Process,Setup Metric Setup Setup Setup
Not module specific
Not module specific
Not module specific AR AR AR AR AR AR AR AR AR OE, AR OE, AR OE, AR OE, AR OE, AR AR AR 264 of 1188
Process How do you track customer contact people? Process Do you automatically number new customers as they are created? Process Do you automatically number customer business purposes as they are created? Process 107004082.xls.ms_office
8/22/2012
Type Setup Metric
= Application
AR
Response
Revisit Y/N
Do you track and record relationships between customers for example, franchises, subsidiaries, and so on? Process Do you create reciprocal customer relationships whenever you create a relationship between customers for tracking purposes? Process Do you send customers statements? Process Do you have multiple "remit tos"? Process How are multiple "remit tos" determined for each customer? Process What credit information is tracked for each customer? Process Do terms and conditions of customer agreements and/or payment terms change based upon the status of their accounts? Process How do you maintain/audit your customer data? Process Do you have a prospect system separate from the receivables customers? Process How do you receive notice to create/generate a customer order? Process Who has access to your customer database? Process Do you have the same customers repeated multiple times in the datafiles or the same customer for different operating units? Process How do you track customers with different or multiple bill-to and ship-to addresses? Process Who maintains your customer information? Process How do you receive notice to create/generate an invoice to bill a customer? Process How do you link the specific products/services that you sell, with general ledger accounts at Invoice Entry? Setup,Process Do you regularly invoice customers for the same items? Process Do you use standard invoice lines with default pricing and default accounting information? Setup,Process Do you ever use invoice forms and/or the invoice entry process for transactions other than billing customers? Process Do you use Debit Memos? Process How are Debit Memos accounted for? Why are Debit Memos used? What items appear on Debit Memos? Do you use Customer Account Credit Memos? How are Customer Account Credit Memos used? Why are Customer Account Credit Memos used? 107004082.xls.ms_office Process Process Process Process Process Process
AR AR AR AR AR
AR AR AR OE AR
AR AR AR AR
AR, GL AR AR
AR AR AR AR AR AR AR AR 265 of 1188
8/22/2012
Type Setup Metric
= Application
AR AR AR AR AR AR AR AR, GL AR, GL AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR 266 of 1188
Response
Revisit Y/N
What items appear on Customer Account Credit Memos? Process Do you enter invoices in batches? Process How are batch invoices defined? Do you use batch controls, such as counts and amounts? What are the units of measure you use when you bill customers for products and/or services? Do you require taxes to be established for use when preparing invoices? Do you validate the tax rate against a Customers Ship To address when preparing invoices? Do you have any subsidiaries that bill customers in a foreign currency? Are there any other foreign currency issues regarding invoice generation? How many invoice types do you have? Setup Process Setup,Process Setup Setup Process Process Setup,Metric
How frequently do you invoice your customers? Metric How do you track sales revenue on invoices? How is it reported? Process What different shipping methods do you use? Process How do you number your invoices? Process
Do you have standard default line items that you use? Process Do you have standard default line items that you use or are most lines free format? Process What type of units of measure do you use? Process Do you have different price schedules dependent on customer or volumes? Process Where are your price schedules maintained? Process How often are sales orders invoiced? Metric What is the criteria to invoice? Process What items appear on your invoices (inventory? noninventory?) Process Who maintains your valid payment terms? What are they? Process What paper stock is used to print the invoices? Process Where are the invoices printed? How many printers and where are they? Pre-printed forms? Process What remit to address is assigned for your invoices? Do you assign shipping charges for your invoices? Process
Process How are shipping charges calculated? Process How do you calculate your tax charges? What are the rates? 107004082.xls.ms_office Process
8/22/2012

How do you keep your tax rate information up to date?
Type Setup Metric
= Application
AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR
Response
Revisit Y/N
Process Why are credit memos used? Process How are the revenue, receivable, freight and tax accounts configured for each invoice type? Process How are adjustments to closed periods handled? Process Do you ever recognize revenue from a single transaction over multiple periods? Process When do you recognize revenue? Process How many General Ledger accounts do you distribute to? Setup, Process When do you create or recognize outstanding receivables? Process Do you distribute earned and unearned revenue? What are the GL accounts? Setup,Process Do you have unbilled receivables? Process Is revenue assignment associated with sales people information? Process Do you assign non-revenue credit to sales people? Process Do you have special revenue recognition for long-term agreements? Process How do you maintain and assign salespeople to customers? Process, Setup Do you track Sales Territory Information? Process How is Sales Territory Information for tracking purposes derived? (for example, customer, salesperson, and so on) Process What are the milestones of your sales order cycle? Does your sales order cycle involve product shipment? Setup
AR OE OE, AR
Setup,Process If your sales order cycle involves product shipment, how do you manage partial shipments and resulting backorders? Setup,Process Do you maintain mandatory and/or optional reviews in your orders cycle for credit risk, legal compliance, and/or other approvals? Process Do you use standard item codes with default pricing and default accounting information? Setup,Process Do you enter orders in batches? Process How are batch orders defined? Setup Do you use batch controls, such as counts and amounts? Process 107004082.xls.ms_office
OE, AR
AR OE, AR OE, AR, GL OE, AR, GL OE, AR, GL 267 of 1188
8/22/2012
Type Setup Metric
= Application
OE, AR, GL OE, AR, GL OE, AR, GL OE, AR, GL OE, AR, GL OE, AR, GL OE, AR, GL OE, AR, GL OE, AR, GL OE, AR, GL OE, AR, GL AR AR AR AR
Response
Revisit Y/N
What are the units of measure you use when you order items? Setup,Process Do you have customers who order for other customers? Process How do you handle orders without shipment information? Process How do you handle orders from unknown customers? Process What are your policies and procedures about adjusting orders? Process What are your policies and procedures about canceling orders? Process How often do you adjust orders? Metric How often do you cancel orders? How many orders do you receive in a month? How many orders are canceled in a period? What are the reasons for canceled orders? Do you have sales representatives? How many? How do you breakup territory for sales? How do you assign commissions? Do you track non-revenue sales credits? Metric Metric Metric, Process Metric,Process Process,Metric Process Process Process
Do you automatically determine the general ledger accounts for specific transactions (for example, receivables, freight, tax, unearned revenue, unbilled receivables, and so on) during Invoice Entry? Setup Do you have a central registry of customers which supports more than one business? Process Will customers of different businesses be supplied with the same items ? Process How do you maintain your Customer Payment data? How do you audit your Customer Payment data? Which operations/processes do you want to streamline for Customer Payment ? Which operations/processes do you want to eliminate for Customer Payment ? Are there any time-intensive Customer Payment operations/processes that need to be addressed? How do you close an accounting period for Customer Payment ? Is the schedule to close an accounting period for Customer Payment documented? How long does it take to close an accounting period for Customer Payment ? 107004082.xls.ms_office Process Process Process Process Process Process Process Process
AR AR AR Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific 268 of 1188
8/22/2012

How long should it take to close an accounting period for Customer Payment ? Is closing an accounting period for Customer Payment a hard close or a soft close? How are adjustments to closed periods for Customer Payment handled? How do you open an accounting period for Customer Payment ? Is the schedule to open an accounting period for Customer Payment documented? How long does it take to open an accounting period for Customer Payment ? Who performs the tasks associated with opening an accounting period for Customer Payment ? Who performs the tasks associated with closing an accounting period for Customer Payment ?
Type Setup Metric

Process Process Process Process Process Process Process Process
= Application
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Response
Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Customer Payment ? Process What business performance statistics do you monitor for Customer Payment ? Process What are your Customer Payment reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Customer Payment reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Customer Payment reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Customer Payment reporting requirement that your current set of reports does not meet? Setup Are Customer Payment reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Customer Payment reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Customer Payment reports? Setup Do you provide a "key" of content/information somewhere on the Customer Payment report? Setup What Customer Payment reports are grouped together on a regular basis and printed in one print run? Setup,Process 107004082.xls.ms_office
Not module specific
Not module specific
Not module specific
8/22/2012

Who receives a copy of the Customer Payment reports? What is the criteria for determining who should receive a copy of any Customer Payment report? How do you update a Customer Payment reports distribution list? Is the process to update a Customer Payment reports distribution list documented? How long does it take to update a Customer Payment reports distribution list? How long should it take to update a Customer Payment reports distribution list? Who performs the tasks associated with updating a Customer Payment reports distribution list?
Type Setup Metric

Process Process Process Process Process Process
= Application
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Response
Revisit Y/N
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Customer Payment reports? Setup,Process
Not module specific
Do some of these Customer Payment reports belong in report sets? Always being run together? Not module specific Setup Do the separate business units run their own Customer Payment reports? Not Process,Performance module specific What type of printers do you run Customer Payment reports (including checks, purchase orders, and so on) on? Where are they located? Not Setup,Performance module specific Do you run Customer Payment reports for different companies or cost centers? Not module specific Process Do you have security requirements on who can enter data for Customer Payment ? (for example, by company? by cost center?) Process Do you have security reports on who can run Customer Payment reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Customer Payment ? Setup Do you run security reports on a regular basis for Customer Payment ? Process Do you have documentation on your current system security requirements for Customer Payment ? Process Map each GL user to a menu structure. Will any new ones need to be created for Customer Payment ? Setup,Process Do you review requirements for validation rules, allowing certain Customer Payment accounts to be valid with only certain other values. Setup 107004082.xls.ms_office
Not module specific
Not module specific
Not module specific
8/22/2012
Type Setup Metric
= Application
AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR
Response
Revisit Y/N
How do you enter/manage a credit amount owed to the customer by your company? Process How do you enter/manage a credit amount owed to your company by the customer Process Do you send customers statements? Process Do you ever adjust receivables? How do you adjust receivables? Do you limit the amounts when adjusting receivables? What do your agings look like? Do you have multiple "remit tos"? Process Process Process Process Process
How are multiple "remit tos" determined for a customer? Process What credit information is tracked for each customer? Do you charge finance charges? How do you charge finance charges? Do you send dunning letters to customers? Do collectors actively call customers on delinquent items? What is the process for tracking actions to collect on delinquent accounts? Is the process for tracking actions to collect on delinquent accounts automated? Process Process Process Process Process Process
Process Do terms and conditions of customer agreements and/or payment terms change based upon the status of their accounts? Process Do you monitor your collectors performance? Process What metrics are used to monitor collections performance? Metric Do you run a detailed expense statement periodically? Process How often is a detailed expense statement run and to whom is it distributed? Process Do you do cash requirements forecasting? Process What sort of buckets do you use for cash requirements forecasting? (for example, 30, 60, 90...) Process How do you monitor customer account status? Process Do you have a separate aging for collectors? Do you use Debit Memos? How are Debit Memos accounted for? Why are Debit Memos used? What items appear on Debit Memos? Do you use Customer Account Credit Memos? 107004082.xls.ms_office Process Process Process Process Process Process
AR AR AR AR AR AR
AR AR AR AR AR AR AR AR 271 of 1188
8/22/2012
Type Setup Metric
= Application
AR AR AR AR, GL AR AR AR
Response
Revisit Y/N
How are Customer Account Credit Memos accounted for? Process Why are Customer Account Credit Memos used? Process What items appear on Customer Account Credit Memos? Process How do you maintain/audit your customer data? Process How are adjustments to closed periods handled? Do you enter your payments in batches? How are batches identified? Process Setup Setup
How do your customers generally pay invoices?single check -- single invoicesingle check -- multiple invoicesmultiple checks -- multiple invoices Process Do you use batch control counts and amounts? Setup Do you use more than one bank account and/or cash account? Setup Do you have customers who pay other customers invoices? Process Do you use lockboxes? Process How many lockboxes do you use? Metric What types of payments are received and input? (for example, check, cash, and so on) Setup,Process How do you receive and input payments? Setup,Process Do you receive deposits and/or prepayments? Process Do you receive non-customer related payments? Process How are non-customer related payments accounted for? Process How do you handle payments without remittance information? Process How do you handle payments from unknown sources? Process What are your policies and procedures about adjusting payments? Process What are your policies and procedures about reversing payments? Process How often do you adjust payments? Metric How often do you reverse payments? How many payments do you receive in a month? Metric Metric
AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR 272 of 1188
How many checks are returned by the bank in a period? Metric, Process What are the reasons for checks being returned by the bank? Process Who applies cash? Process How is cash applied? 107004082.xls.ms_office Process
8/22/2012
Type Setup Metric
= Application
AR AR AR AR AR AR AR AR AR AR AR AR, GL AR GL
Response
Revisit Y/N
Do you create chargebacks (Debit Items) for customer deductions? Process Do you reconcile payments with the bank? Process How do you reconcile payments with the bank? How often do you reconcile payments with the bank? How are bank reconciliation errors handled? Do you forecast cash collection for collectors? What are your goals for cash collection and DSO? How do you enter/manage a credit amount owed to the customer by your company? How do you enter/manage a credit amount owed to your company by the customer Do you have a central registry of customers which supports more than one business? Process Process Process Performance Performance Process Process
Process Do you send dunning letters to customers? Process Are there businesses in different GL Set of Books whom you will need to invoice ? Process Will you need to invoice for the same items from different businesses ? Process Does your company prepare budgets? What types of budgets do you prepare? (for example, revenue & expenses, balance sheets, capital, project, and so on) Do your companys key performance indicators drive the budgets? How many budgets do you prepare for an individual fiscal year? Do you prepare more than one budget per Set of Books? What is the range of accounting periods for each budget? At what organization level (for example, cost center, division, or region) do you budget? Do budgets require approval? What levels of approvals are required for budgets? Process
Process Process Metric Process Process Process Process Process
GL, PA GL GL GL GL GL GL GL GL GL GL 273 of 1188
How many budget "organizations" do you have? Metric What are the budget organizations and what is the convention or rule behind their names? Setup Have you developed security procedures to prohibit access to certain budget organizations? Process 107004082.xls.ms_office
8/22/2012
Type Setup Metric
= Application
GL GL
Response
Revisit Y/N
What security procedures have you developed to prohibit access to certain budget organizations? Setup Will budget organization security be required in the future? Setup Do you create new budgets based on existing budgets (for example, new budget = 10% decrease from previous budget)? Process At what account level do you currently budget? Is this the same level of detail that actuals are captured? Process Is your budgeting process centralized or decentralized? Setup Are reorganizations likely that affect how budgets should be prepared and/or reported? Setup Do you only budget in dollars, or are statistics budgeted also (for example, headcount)? Process Do you require consolidated budgets? Are all budgets prepared in the same currency? Do you use Lotus, Excel, or another spreadsheet program to prepare budgets? Which spreadsheet products and which version do/will you use? How do you close or "freeze" a budget once it is approved? Is the process to close or "freeze" a budget once it is approved documented? How long does it take to close or "freeze" a budget? How long should it take to close or "freeze" a budget? Is closing or "freezing" a budget a hard close or a soft close? Who performs the tasks associated with closing or "freezing" the budget? How are adjustments to closed periods and/or frozen budgets handled? Setup Setup Process Setup Process Process Process Process Process Process Process
GL
GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL 274 of 1188
Are budgets altered frequently during the fiscal year? Process Do you need to retain original (prerevision) budgets throughout the year? Setup Is a budget download required to facilitate budget creation or maintenance? Setup Do you derive any type of forecast from budgets? Setup Does your company prepare financial forecasts? 107004082.xls.ms_office Process
8/22/2012
Type Setup Metric
= Application
GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL
Response
Revisit Y/N
What types of financial forecasts does your company prepare? Process How do you prepare financial forecasts? Process Is the financial forecasting process documented? How long does it take to prepare financial forecasts? How long should it take to prepare financial forecasts? Are financial forecasts a hard or soft close? Who performs the tasks associated with preparing financial forecasts? How many forecasts do you prepare during an individual fiscal year? How far out do you project (range of accounting periods) for each financial forecast iteration? How do forecasts differ from budgets in the area of Statistics? How do forecasts differ from budgets in the area of consolidation? How do forecasts differ from budgets in the area of currency? How do forecasts differ from budgets in the area of number of forecasts per year? How do forecasts differ from budgets in the area of approvals? How do forecasts differ from budgets in the area of security? How do forecasts differ from budgets in the area of forecast maintenance? How do forecasts differ from budgets in the area of reporting requirements? How do forecasts differ from budgets in the area of preparation tools? How do forecasts differ from budgets in the area of freezing? Is an automated interface required from the budget preparation tool to Oracle? Are all budgets reported from the GL in the same currency? Process Process Process Process Process Metric Metric Process Process Process Process,Metric Process Process Process Process Process Process Setup Setup
What time periods of budget reporting do you require (current YTD, PTD, PJTD Prior YTD, PTD, or PJTD)? Setup What are your budget reporting requirements during preparation and after budget is approved and in use? Process 107004082.xls.ms_office
GL
GL 275 of 1188
8/22/2012

Is the level of detail the budget is prepared in the same as the level budgets are reported against actuals? Are budget revisions more frequent at certain times of the year? How do forecasts differ from budgets in the area of retaining historical data? How do forecasts differ from budgets in the aa to of level of information included? How do you maintain your Financial Reporting data? How do you audit your Financial Reporting data? Which operations/processes do you want to streamline for Financial Reporting? Which operations/processes do you want to eliminate for Financial Reporting? Are there any time-intensive Financial Reporting operations/processes that need to be addressed? How do you close an accounting period for Financial Reporting? Is the schedule to close an accounting period for Financial Reporting documented? How long does it take to close an accounting period for Financial Reporting? How long should it take to close an accounting period for Financial Reporting? Is closing an accounting period for Financial Reporting a hard close or a soft close? How are adjustments to closed periods for Financial Reporting handled? How do you open an accounting period for Financial Reporting? Is the schedule to open an accounting period for Financial Reporting documented? How long does it take to open an accounting period for Financial Reporting? Who performs the tasks associated with opening an accounting period for Financial Reporting? Who performs the tasks associated with closing an accounting period for Financial Reporting?
Type Setup Metric
= Application
GL GL
Response
Revisit Y/N
Performance Performance
Process,Performance GL Process,Performance GL Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL
Where in your accounting cycle do you run standard reports and statements for Financial Reporting? Process What business performance statistics do you monitor for Financial Reporting? Process What are your Financial Reporting requirements with respect to functional vs. foreign currencies? Setup, Process 107004082.xls.ms_office
GL GL GL 276 of 1188
8/22/2012
Type Setup Metric
= Application
GL
Response
Revisit Y/N
What are your Financial Reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Financial Reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Financial Reporting requirement that your current set of reports does not meet? Setup Are Financial Reporting reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Financial Reporting reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Financial Reporting reports? Setup Do you provide a "key" of content/information somewhere on the Financial Reporting report? Setup What Financial Reporting reports are grouped together on a regular basis and printed in one print run? Who receives a copy of the Financial Reporting reports? What is the criteria for determining who should receive a copy of any Financial Reporting report? How do you update a Financial Reporting reports distribution list? Is the process to update a Financial Reporting reports distribution list documented? How long does it take to update a Financial Reporting reports distribution list? How long should it take to update a Financial Reporting reports distribution list? Who performs the tasks associated with updating a Financial Reporting reports distribution list?
GL GL GL
GL GL GL
Setup,Process Process Process Process Process Process Process
GL GL GL GL GL GL GL GL
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Financial Reporting reports? Setup,Process
GL
Do some of these Financial Reporting reports belong in report sets? Always being run together? Setup GL Do the separate business units run their own Financial Reporting reports? Process,Performance GL What type of printers do you run Financial Reporting reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance GL 107004082.xls.ms_office 277 of 1188
8/22/2012
Type Setup Metric
= Application
GL
Response
Revisit Y/N
Do you run Financial Reporting reports for different companies or cost centers? Process Do you have security requirements on who can enter data for Financial Reporting? (for example, by company? by cost center?) Process Do you have security reports on who can run Financial Reporting reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Financial Reporting? Setup Do you run security reports on a regular basis for Financial Reporting? Process Do you have documentation on your current system security requirements for Financial Reporting? Process Map each GL user to a menu structure. Will any new ones need to be created for Financial Reporting? Setup,Process Do you review requirements for validation rules, allowing certain Financial Reporting accounts to be valid with only certain other values. Setup Do you perform allocations? What types? When? Setup,Process What types of formulas do you use in your allocations? Provide examples. Setup Do you use step down allocations? Setup What are your allocations based on? Do you always allocate 100% of the account your allocating? Do you create offset accounts or remove monies from the allocation accounts. Do you currently have automated step down allocation functionality? Will you require this? Do you require financial consolidations? How often do you perform financial consolidations? Setup Setup,Process Setup Setup Process Metric
GL
GL GL GL
GL
GL
GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL GL 278 of 1188
What is the COA mapping during the consolidation? Setup Do you perform consolidation between various businesses that use different currencies? Setup,Process Do you do translations monthly into foreign currencies? What account values do you use for cumulative gain or loss? Do you perform re-valuation of assets and liabilities on a regular basis? When? Do you perform special audits for foreign currency accounts? 107004082.xls.ms_office Process Setup Process Process
8/22/2012
Type Setup Metric
= Application
GL GL GL GL GL GL GL GL GL GL GL GL
Response
Revisit Y/N
Do you require inquiry into original entered currency balances? Metric,Process When closing at year end do you use a 13th period? What are your reporting requirements with respect to Trial Balances? What are your reporting requirements with respect to sub-ledgers/feeder systems? What are your reporting requirements with respect to account analyses? Does each business/cost center perform financial reporting? Do your financial statements require special printing features (bold, italics,...)? Do you track journal sources? What types? Do you track journal categories? What ones? Setup,Process Setup, Process Setup, Process Setup, Process Process Setup Setup Setup
Do you enter statistical accounts regularly? How often? Process Do you use batches to enter journals? Setup,Process Do you reverse journals on a regular basis? Explain. Process Do you have standard journals that recur with the same accounting information (but changing amounts)? Provide examples. Setup,Process Do you have standard journals that recur with the same accounting information (but the same amounts)? Provide examples. Setup,Process Do you use control totals when entering journals? Setup,Process How often do you post journals to your General Ledger balances? Process What are the procedures you use to post these journals? Process Who posts the journal batches? Who approves the posting? Process Do you allow for posting out of balances journals into a suspense account? Setup,Process Do you have multiple suspense accounts? Setup Do you have any input documents that you currently use? Process Do you need to categorize your journals in any way (for example, by source, accounts payable, by type, or accrual)? How are these categories useful? Setup Do you need to associate special statistical figures to certain journal entries? Setup,Process 107004082.xls.ms_office
GL
GL GL GL GL GL GL GL GL
GL GL 279 of 1188
8/22/2012
Type Setup Metric
Do you have any audit requirements that might be unique? Process GL Do you currently use encumbrance accounting? Setup GL What type of authorization does it take to make adjusting entries in prior periods? Process GL Do these reports have different rounding in $? (for example, the preliminary report is in pennies and the final in whole dollars) Setup GL What are your intercompany processing requirements (for example, eliminations, internal invoices, or reporting) Setup,Process GL Do you ever run financial reports mid-period? Process,Performance GL How long are reports kept on-line or are they re-run if needed again? Performance GL Do you have online account balance lookup? If needed, which accounts and how often? Process,Performance GL Do you currently do periodic consolidation of these locations in reporting? Process,Performance GL Do you run preliminary financial reports and final financial reports? Process,Performance GL Do you require online inquiry for journal entry detail? Who should have authority to view this information? Process,Performance GL Do you require online inquiry for funds available? Who should have authority to view this information? Process, Performance GL How do you maintain your Forecasting data? Not module specific Process How do you audit your Forecasting data? Which operations/processes do you want to streamline for Forecasting? Which operations/processes do you want to eliminate for Forecasting? Are there any time-intensive Forecasting operations/processes that need to be addressed? What business performance statistics do you monitor for Forecasting? What are your Forecasting reporting requirements with respect to functional vs. foreign currencies? Process Process Process Process Process Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Setup, Process What are your Forecasting reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Forecasting reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Forecasting reporting requirement that your current set of reports does not meet? Setup 107004082.xls.ms_office
Not module specific
8/22/2012
Type Setup Metric
= Application
Not module specific
Response
Revisit Y/N
Are Forecasting reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Forecasting reports standard across multiple levels within a Set of Books, for example, divisions? What account codes and/or descriptions are required on Forecasting reports? Do you provide a "key" of content/information somewhere on the Forecasting report? What Forecasting reports are grouped together on a regular basis and printed in one print run? Who receives a copy of the Forecasting reports? What is the criteria for determining who should receive a copy of any Forecasting report? How do you update a Forecasting reports distribution list? Is the process to update a Forecasting reports distribution list documented? How long does it take to update a Forecasting reports distribution list? How long should it take to update a Forecasting reports distribution list? Who performs the tasks associated with updating a Forecasting reports distribution list?
Setup Setup Setup Setup,Process Process Process Process Process Process Process
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Not module specific Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Forecasting reports? Not module specific Setup,Process Do some of these Forecasting reports belong in report sets? Always being run together? Not module specific Setup Do the separate business units run their own Forecasting reports? Not Process,Performance module specific What type of printers do you run Forecasting reports (including checks, purchase orders, and so on) on? Where are they located? Not Setup,Performance module specific Do you run Forecasting reports for different companies or cost centers? Not module specific Process Do you have security requirements on who can enter data for Forecasting? (for example, by company? by cost center?) Process Do you have security reports on who can run Forecasting reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Forecasting? Setup Do you run security reports on a regular basis for Forecasting? Process 107004082.xls.ms_office
Not module specific
Not module specific Not module specific Not module specific 281 of 1188
8/22/2012
Type Setup Metric
= Application
Response
Revisit Y/N
Do you have documentation on your current system security requirements for Forecasting? Process Map each GL user to a menu structure. Will any new ones need to be created for Forecasting? Setup,Process Do you review requirements for validation rules, allowing certain Forecasting accounts to be valid with only certain other values. Setup Do you group demand forecasts for planning or consumption or order promising purposes? Setup What demands do you satisfy by using forecast? How do you track market demand for your products? Do you use historical demand to assist the forecasting process? Do you use formal methods and/or PC based tools to assist the forecasting process? Do you track forecast accuracy, and change your plans accordingly? What types of drivers would cause forecast changes and adjustments? Process Process Process Setup Metric Process
Not module specific MPS MPS MPS,OE MPS, OE,INV MPS INV,MPS MPS MPS MPS MRP,OE INV,MPS INV,MPS MPS INV,MPS
What are your forecast demand sources? Setup Do you separate your demand forecast from the forecast used to drive production? Process Do you drive near term production from sales orders? Do you have seasonal or highly variable demand? Do you stock material to respond to seasonal or highly variable demand? How quickly can you respond to rapid demand changes? Do you keep extra capacity available because of demand fluctuations? Process Process Setup Metric Setup
How often do you have to change materials to respond to changes on demand? (For example, if you are in the clothing business, change from wool to cotton). Metric How long does the typical forecast cycle take (from source to consolidation of forecast)? Metric Where is the last point in the current system that allows you to change forecasts? Process Do you forecast configured products? Process Do you forecast by product family or by configuration model or by item or in some combination? Process Do you satisfy end item and spares demand? Process 107004082.xls.ms_office
MPS,MRP MPS MPS,MRP MPS
MPS MPS,INV 282 of 1188
8/22/2012
Type Setup Metric
= Application
MPS MPS,OE MPS MPS Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Response
Revisit Y/N
Do you use a two-level master schedule for configured products? Process Do you have regional market demand? Performance How many and on what level for an item do you forecast on a weekly basis? Performance What is the forecast system processing time during the peak forecast period? Performance How do you maintain your Master Scheduling data? How do you audit your Master Scheduling data? Which operations/processes do you want to streamline for Master Scheduling? Which operations/processes do you want to eliminate for Master Scheduling? Are there any time-intensive Master Scheduling operations/processes that need to be addressed? How do you close an accounting period for Master Scheduling? Process Process Process Process Process
Process What are your Master Scheduling reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Master Scheduling reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Master Scheduling reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Master Scheduling reporting requirement that your current set of reports does not meet? Setup Are Master Scheduling reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Master Scheduling reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Master Scheduling reports? Setup Do you provide a "key" of content/information somewhere on the Master Scheduling report? Setup What Master Scheduling reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Master Scheduling reports? Process 107004082.xls.ms_office
Not module specific
Not module specific
Not module specific
8/22/2012

What is the criteria for determining who should receive a copy of any Master Scheduling report? How do you update a Master Scheduling reports distribution list? Is the process to update a Master Scheduling reports distribution list documented? How long does it take to update a Master Scheduling reports distribution list? How long should it take to update a Master Scheduling reports distribution list? Who performs the tasks associated with updating a Master Scheduling reports distribution list?
Type Setup Metric

= Application
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific
Response
Revisit Y/N
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Master Scheduling reports? Setup,Process
Not module specific
Do some of these Master Scheduling reports belong in report sets? Always being run together? Not module specific Setup Do the separate business units run their own Master Scheduling reports? Not Process,Performance module specific What type of printers do you run Master Scheduling reports (including checks, purchase orders, and so on) on? Where are they located? Not Setup,Performance module specific Do you run Master Scheduling reports for different companies or cost centers? Not module specific Process Do you have security requirements on who can enter data for Master Scheduling? (for example, by company? by cost center?) Process Do you have security reports on who can run Master Scheduling reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Master Scheduling? Setup Do you run security reports on a regular basis for Master Scheduling? Process Do you have documentation on your current system security requirements for Master Scheduling? Process Map each GL user to a menu structure. Will any new ones need to be created for Master Scheduling? Setup,Process Do you review requirements for validation rules, allowing certain Master Scheduling accounts to be valid with only certain other values. Setup Do you basically assume infinite capacity? Setup Do you have a finite capacity planning tool? Do you level load your production lines? 107004082.xls.ms_office Setup Setup
Not module specific
Not module specific
Not module specific
Not module specific MRP NS MRP 284 of 1188
8/22/2012

Are make/buy decisions impacted by capacity? Do you run capacity simulations?
Type Setup Metric

Process Process
= Application
MRP MRP MPS MRP MRP MRP MRP MPS MRP MRP WIP,MRP MRP MRP,WIP MRP MRP, PO,WIP MRP,PO
Response
Revisit Y/N
How do demand forecasts feed master scheduling? Process Do you manipulate forecasts and automatically turn them into the MPS? Describe your techniques. Process How long does the MPS take to finalize? Metric Do you plan any repetitive production? Process Do you plan only discrete production? Process How often do you generate a master schedule or material plan? Process What is your typical planning horizon? Setup Do you run material plan simulations? Do you have to schedule tooling requirements? Do you plan for preventive maintenance? Process Process Process
How do you schedule production? Setup How often do you launch work orders or purchase orders? Setup Do you automatically generate and confirm released workorders and purchase orders? Process Do you autorelease to suppliers based on MPS? Process
Do shortages play a major role in scheduling and launching work orders? Do you 'kit short' shop orders? Process Do you hit your production schedules within your tolerance? Metric Do you have separate planning/scheduling groups? Do you have planner/ buyers? Setup What kind of on-line planning tool do you use? Process Do you have just-in-time needs for purchasing or production? Setup What do your planning reports look like? Setup How long does the system take to create an MPS at peak periods? Performance How do you maintain your Work In Process data? Process How do you audit your Work In Process data? Which operations/processes do you want to streamline for Work In Process? Which operations/processes do you want to eliminate for Work In Process? Are there any time-intensive Work In Process operations/processes that need to be addressed? 107004082.xls.ms_office Process Process Process Process
MRP,WIP WIP MRP MRP,WIP MRP,WIP MRP MRP WIP WIP WIP WIP WIP 285 of 1188
8/22/2012

How do you close an accounting period for Work In Process? Is the schedule to close an accounting period for Work In Process documented? How long does it take to close an accounting period for Work In Process? How long should it take to close an accounting period for Work In Process? Is closing an accounting period for Work In Process a hard close or a soft close? How are adjustments to closed periods for Work In Process handled? How do you open an accounting period for Work In Process? Is the schedule to open an accounting period for Work In Process documented? How long does it take to open an accounting period for Work In Process? Who performs the tasks associated with opening an accounting period for Work In Process? Who performs the tasks associated with closing an accounting period for Work In Process?
Type Setup Metric

Process Process Process Process Process Process Process Process Process Process Process
= Application
WIP WIP WIP WIP WIP WIP WIP WIP WIP WIP WIP
Response
Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Work In Process? Process What business performance statistics do you monitor for Work In Process? Process What are your Work In Process reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Work In Process reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Work In Process reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Work In Process reporting requirement that your current set of reports does not meet? Setup Are Work In Process reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Work In Process reports standard across multiple levels within a Set of Books, i e., divisions? Setup What account codes and/or descriptions are required on Work In Process reports? Setup 107004082.xls.ms_office
WIP WIP
WIP
WIP
WIP WIP WIP
WIP WIP 286 of 1188
8/22/2012
Type Setup Metric
= Application
WIP
Response
Revisit Y/N
Do you provide a "key" of content/information somewhere on the Work In Process report? Setup What Work In Process reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Work In Process reports? What is the criteria for determining who should receive a copy of any Work In Process report? How do you update a Work In Process reports distribution list? Is the process to update a Work In Process reports distribution list documented? How long does it take to update a Work In Process reports distribution list? How long should it take to update a Work In Process reports distribution list? Who performs the tasks associated with updating a Work In Process reports distribution list? Process Process Process Process Process Process
WIP WIP WIP WIP WIP WIP WIP
Process WIP Is there any requirement for online (softcopy) distribution and/or remote location printing for Work In Process reports? Setup,Process WIP Do some of these Work In Process reports belong in report sets? Always being run together? Setup WIP Do the separate business units run their own Work In Process reports? Process,Performance WIP What type of printers do you run Work In Process reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance WIP Do you run Work In Process reports for different companies or cost centers? Process WIP Do you have security requirements on who can enter data for Work In Process? (for example, by company? by cost center?) Process WIP Do you have security reports on who can run Work In Process reports? (by company, by cost center, and so on) Setup,Process WIP Will there need to be terminal security for Work In Process? Setup WIP Do you run security reports on a regular basis for Work In Process? Process WIP Do you have documentation on your current system security requirements for Work In Process? Process Map each GL user to a menu structure. Will any new ones need to be created for Work In Process? Setup,Process 107004082.xls.ms_office
WIP
WIP
287 of 1188
8/22/2012
Type Setup Metric
= Application
WIP WIP WIP, INV OE, INV,WIP OE, INV,WIP WIP WIP, COST WIP WIP, INV WIP, INV WIP WIP NS WIP WIP, PO,INV
Response
Revisit Y/N
Do you review requirements for validation rules, allowing certain Work In Process accounts to be valid with only certain other values. Setup Describe the process for manufacturing rework? Describe the process for storing distribution rework? Do you repair customer products? Do you perform product upgrades? Process Process Process Process
How do you schedule these types of non-standard jobs? Process Do you tie non-standard jobs to specific expense accounts? Setup Do you tie non-standard to internal or external accounts for processing? Setup Do you perform tear-down operations? Process Where do you source spare parts for non-standard jobs? Setup Do you manufacture on a repetitive basis? Setup Do you manufacture discrete work orders? Setup Do you manufacture both discrete and repetitive on the same line? Setup Do you build lot size, piece size or both? Process Do you do any outside processing? Process
Do you use lead time offsets for the components and issue to the floor based on operations scheduling? Process Do you use work orders or schedules to control material movement? Setup Do you use routings and alternate routings? Setup What are the average number of operations for each routing? Metric Do you use work orders or schedules to collect actual costs? Setup Do you use work orders or schedules to record material transactions only? Setup Is there a work order - part number - customer relationship? Process Do you backflush component material? Process Do you use pull tickets for repetitive schedule replenishment? Process Do you keep any components for repetitive on the production floor? Setup 107004082.xls.ms_office
WIP,MRP WIP BOM WIP,BOM COST,WIP WIP,INV INV,WIP WIP WIP WIP,INV 288 of 1188
8/22/2012
Type Setup Metric
= Application
WIP WIP WIP WIP WIP WIP NS
Response
Revisit Y/N
Do you use repetitive count points to collect labor and material through a repetitive process? Metric Do you have any "mixed-mode" manufacturing on your production line? Process What are the types of documents that you generate? Do you use custom WIP instructions? Process
Setup Who records transactions in your system? Process Do you process move transactions real-time or periodically? Process Do you use a bar-code interface to process move transactions real-time? Process What is the average number of component requirements on a work order or repetitive schedule? Metric How many work orders do you release each day? Metric Do you "kit complete" into a finished goods staging area? Process Do you allow partial completions of work orders? Process How do you maintain your Material Handling data? How do you audit your Material Handling data? Which operations/processes do you want to streamline for Material Handling? Which operations/processes do you want to eliminate for Material Handling? Are there any time-intensive Material Handling operations/processes that need to be addressed? How do you close an accounting period for Material Handling? Is the schedule to close an accounting period for Material Handling documented? How long does it take to close an accounting period for Material Handling? How long should it take to close an accounting period for Material Handling? Is closing an accounting period for Material Handling a hard close or a soft close? How are adjustments to closed periods for Material Handling handled? How do you open an accounting period for Material Handling? Is the schedule to open an accounting period for Material Handling documented? How long does it take to open an accounting period for Material Handling? 107004082.xls.ms_office Process Process Process Process Process Process Process Process Process Process Process Process Process Process
WIP,BOM WIP WIP WIP Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific 289 of 1188
8/22/2012
Type Setup Metric
= Application
Response
Revisit Y/N
Who performs the tasks associated with opening an accounting period for Material Handling? Process Who performs the tasks associated with closing an accounting period for Material Handling? Process Where in your accounting cycle do you run standard reports and statements for Material Handling? Process What business performance statistics do you monitor for Material Handling? Process What are your Material Handling reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Material Handling reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Material Handling reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Material Handling reporting requirement that your current set of reports does not meet? Setup Are Material Handling reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Material Handling reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Material Handling reports? Setup Do you provide a "key" of content/information somewhere on the Material Handling report? Setup What Material Handling reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Material Handling reports? What is the criteria for determining who should receive a copy of any Material Handling report? How do you update a Material Handling reports distribution list? Is the process to update a Material Handling reports distribution list documented? How long does it take to update a Material Handling reports distribution list? How long should it take to update a Material Handling reports distribution list? 107004082.xls.ms_office Process Process Process Process Process Process
Not module specific
Not module specific
Not module specific
Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific Not module specific 290 of 1188
8/22/2012
Type Setup Metric
Who performs the tasks associated with updating a Material Handling reports distribution list? Not module specific Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Material Handling reports? Not module specific Setup,Process Do some of these Material Handling reports belong in report sets? Always being run together? Not module specific Setup Do the separate business units run their own Material Handling reports? Not Process,Performance module specific What type of printers do you run Material Handling reports (including checks, purchase orders, and so on) on? Where are they located? Not Setup,Performance module specific Do you run Material Handling reports for different companies or cost centers? Not module specific Process Do you have security requirements on who can enter data for Material Handling? (for example, by company? by cost center?) Not module specific Process Do you have security reports on who can run Material Handling reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Material Handling? Setup Do you run security reports on a regular basis for Material Handling? Process Do you have documentation on your current system security requirements for Material Handling? Process Map each GL user to a menu structure. Will any new ones need to be created for Material Handling? Setup,Process Do you review requirements for validation rules, allowing certain Material Handling accounts to be valid with only certain other values. Setup How do you track cost on miscellaneous transactions? Metric
Not module specific
Not module specific
Not module specific INV, COST
Can you break out your miscellaneous transactions from more standard transaction processing? Metric Are miscellaneous transactions costing more than standard material transactions? Metric Are you running your business with reliance on miscellaneous transactions? Process Do you use miscellaneous issue transactions? Process Where do you send parts that you issue in this fashion? Process Do you use miscellaneous issues to production? Process 107004082.xls.ms_office
INV INV, COST INV INV INV INV, WIP 291 of 1188
8/22/2012

Do you issue standard production to the floor using miscellaneous issue transactions? Do you ship any product to customers using a miscellaneous issue transaction? Do you adjust inventory using miscellaneous transactions? Do you have any authorizations as to who can use a miscellaneous material issue transaction? How many miscellaneous transactions do you perform in a week? How do you maintain your Quality Management data? How do you audit your Quality Management data? Which operations/processes do you want to streamline for Quality Management? Which operations/processes do you want to eliminate for Quality Management? Are there any time-intensive Quality Management operations/processes that need to be addressed? How do you close an accounting period for Quality Management? Is the schedule to close an accounting period for Quality Management documented? How long does it take to close an accounting period for Quality Management? How long should it take to close an accounting period for Quality Management? Is closing an accounting period for Quality Management a hard close or a soft close? How are adjustments to closed periods for Quality Management handled? How do you open an accounting period for Quality Management? Is the schedule to open an accounting period for Quality Management documented? How long does it take to open an accounting period for Quality Management? Who performs the tasks associated with opening an accounting period for Quality Management? Who performs the tasks associated with closing an accounting period for Quality Management?
Type Setup Metric

Process Process Process Setup Metric Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process
= Application
INV, WIP INV INV, COST NS INV ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
Response
Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Quality Management? Process What business performance statistics do you monitor for Quality Management? Process 107004082.xls.ms_office
ALL ALL 292 of 1188
8/22/2012
Type Setup Metric
= Application
ALL
Response
Revisit Y/N
What are your Quality Management reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Quality Management reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Quality Management reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Quality Management reporting requirement that your current set of reports does not meet? Setup Are Quality Management reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Quality Management reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Quality Management reports? Setup Do you provide a "key" of content/information somewhere on the Quality Management report? Setup What Quality Management reports are grouped together on a regular basis and printed in one print run? Who receives a copy of the Quality Management reports? What is the criteria for determining who should receive a copy of any Quality Management report? How do you update a Quality Management reports distribution list? Is the process to update a Quality Management reports distribution list documented? How long does it take to update a Quality Management reports distribution list? How long should it take to update a Quality Management reports distribution list? Who performs the tasks associated with updating a Quality Management reports distribution list?
ALL
ALL
ALL ALL
ALL ALL ALL
ALL ALL ALL ALL ALL ALL ALL ALL
Process Is there any requirement for on-line (softcopy) distribution and/or remote location printing for Quality Management reports? Setup,Process
ALL
Do some of these Quality Management reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own Quality Management reports? Process,Performance ALL 107004082.xls.ms_office
293 of 1188
8/22/2012
Type Setup Metric
What type of printers do you run Quality Management reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance ALL Do you run Quality Management reports for different companies or cost centers? Process ALL Do you have security requirements on who can enter data for Quality Management? (for example, by company? by cost center?) Process ALL Do you have security reports on who can run Quality Management reports? (by company, by cost center, and so on) Setup,Process ALL Will there need to be terminal security for Quality Management? Setup ALL Do you run security reports on a regular basis for Quality Management? Process ALL Do you have documentation on your current system security requirements for Quality Management? Process Map each GL user to a menu structure. Will any new ones need to be created for Quality Management? Setup,Process Do you review requirements for validation rules, allowing certain Quality Management accounts to be valid with only certain other values. Setup Does a current process baseline already exist for this process, and is it available for review? Process Do policies and procedures exist? Process Who or what group/organization is the primary Customer for this process? Process What is the key output of the process? Process What is the Customers request or event that launches the process? Process What are the event mechanisms, or allowable ways in which the event may be recognized (causing the process to begin)? Process How is the Customers request fulfilled? (for example, how to recognize that the process has been completed?) Process What are the business functions that must be accomplished in order to complete the process? Process List and classify each business function by type (a combination of Manual or System-assisted, and Internal or External) and responsible agent (owner). Process What decision steps are involved in the process, what are the outcomes and % likelihood for each outcome? Process 107004082.xls.ms_office
ALL
ALL
ALL ALL ALL ALL ALL ALL
ALL
ALL ALL
ALL
ALL
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What are the key decisions that drive the process?
Type Setup Metric

Process
= Application
ALL
Response
Revisit Y/N
Create a pareto chart of causes or decision drivers of outcomes ("x" % of the time "y" happens because...). Process What are the policies that govern how the process will function? Process What are the constraints that limit or control the process? Process Do standards exist for process steps? Process What technology and tools are needed at the business function (process step) level for data gathering, measurement or inspection? Process What are the system transactions (list by "type" such as: control, status, movement, logistics, change, quality, balancing, and reconciliation)? Process What is the primary information captured and used? What is the source of each set of key information? What are the data capture methods? Does a schematic exist that depicts all storage points for material? Does a schematic exist that depicts all storage points for information? What types of security and controls are used regarding key information? Process Process Process Process Process
ALL ALL ALL ALL
ALL
ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
Performance How is data entry audited? Performance What are the activity drivers and how are they measured and valued? Performance Where are the process bottlenecks? Performance What are representative transaction volumes for key process steps? Performance What are the drivers of transaction volume surge and peak loads? Performance How stable is the transaction throughput? Performance What are the control points for performance measurement and management? Status? Value? Location? Performance How do you measure value for key process steps? Performance How do you measure efficiency? Performance How do you measure response or service to the customer? Performance How do you measure the stability of key process steps? Performance 107004082.xls.ms_office
8/22/2012

What are the opportunities for improving the process? Where are the current weak areas? What are the redundancies (particularly data entry)? What are the reasons for acquiring the new application system relevant to this business area? What families of products or inputs carry the most value through the process? Do you monitor serial cycle history (like multiple passes through testing or debugging)? Do you maintain statistical process controls (SPC)? Do you maintain SPC for supplier production processes? What are the key variables and attributes that are monitored during production? To what extent are Cp, Cpk and other process capability statistics maintained and used?
Type Setup Metric

Performance Performance Performance Performance Performance Process Process Process Process Performance
= Application
ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
Response
Revisit Y/N
To what extent are correlation statistics maintained? Process How do you alert the appropriate personnel when quality nonconformance occurs? Process Does the quality system take or recommend action based on sampling or analysis of a series of outputs? Process How do you integrate your quality systems with other operating subsystems (like Purchasing, Inventory, Manufacturing, and so on)? Process What are the operating systems transactions from which quality results must be collected? Process How is failure data collected? What % is being entered manually? Process Do you collect information "on everything", and not just failures (tests run, environmental factors, etc.)? Process Do you collect time-to-failure statistics? Process Is the current system transparent across suppliers (for both collection and reporting)? Process Do current procedures call for logging time spent debugging or troubleshooting failures? Process When gathering quality collection results from test or other automated equipment, how do you filter, screen or otherwise avoid a lot of unimportant excess data? Process 107004082.xls.ms_office
ALL
ALL ALL ALL
ALL ALL ALL ALL
ALL 296 of 1188
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Type Setup Metric
= Application
ALL ALL ALL
Response
Revisit Y/N
Do you need to be able to back out any collected results? Process Is Cycle time a quality collection element? Process How do you gather failure analysis data from Suppliers and translate codes between systems? Process Are collection elements derived from other elements (like Symptom Code from comparison of results to specs)? Process Is the current system able to auto-populate collection elements? Process Describe how quality results must be collected in "background" (for example, no operator intervention)? Process Are collection elements ever calculated as a function of other elements (in addition to constants)? Process Do you capture and report Supplier process factors that are affecting product quality? Process What collection import programs are in use? Process Describe the procedure and level of difficulty encountered when new quality collection elements must be added to existing plans. Process Are field info (like returns) incorporated? Process What is the linkage between service systems, RMAs and serialized items? Process Will you accept obsolete products for return? Process Are inspection control areas organized in these ways: internal (for characteristics), external (like packaging and handling), source process and administrative process (documentation)? Setup Are test and inspection instructions available at critical steps throughout the supply chain? Setup What sampling programs are in-place and what is their basis? Setup What types of "holds" are used after a quality event has occurred and before disposition is made? Setup What criteria is used to "pass" material during inspection? Process What percent of material passes during the first inspection? Performance Do you track "first-pass" inspection? Performance Does the system prompt suggested test or debug steps based on preliminary collection results? Process 107004082.xls.ms_office
ALL ALL
ALL
ALL ALL ALL
ALL ALL ALL ALL
ALL ALL ALL
8/22/2012
Type Setup Metric
= Application
ALL
Response
Revisit Y/N
How is the Supplier quality event capture through corrective action managed? Process Are action rules and systematic notifications used when in-house quality events occur? Are these filtered by parameters in any way? Process
ALL
How are material review board workflows enabled?
Process
ALL
Are responsibilities for dispositioning nonconformances established by name? Department? Role? Process
ALL
What percentage of material is returned for re-work?
Performance
ALL
What percentage of material is scrapped?
Performance
ALL
How long does it take you to disposition discrepant material? Performance What are the policies governing repair vs. replace? Process Is the corrective action loop closure automated or based heavily on manual methods and transmittal of hard-copy forms? Process Is the corrective action loop based on any workflow technology? Process To what extent are system-based supplier certification records maintained? Process Do you track corrective actions from MRB or Supplier audit event through analysis, action, change control (like ECO), and pre-control planning? Process Do you need to collect Symptom, Cause and Action codes along the corrective action loop? Process Do all process outputs serve as events for other quality or management processes? Process Do you measure re-work production volumes or costs? Do you do re-work off-line or during production? Performance Process
ALL ALL
ALL ALL ALL
ALL ALL ALL ALL ALL
What are the components of enterprise wide quality costs and how are they gathered (including sources)? Performance Do you collect actual costs for re-work and repair orders? Performance 107004082.xls.ms_office
ALL ALL 298 of 1188
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Type Setup Metric
= Application
ALL ALL
Response
Revisit Y/N
How do you cost parts and labor for repairs to returned repairs? Performance Do you automatically take credit for returned goods in payables? Process Does failure-based system cover in-house as well as Suppliers so that a total picture (denominator) of production can be captured? Process Is there an integration with generalized reporting, especially graphics, paretos, and so on? Process Do you track PPM (parts per million) tracking the business functions? Process Are Pareto charts produced like: assembly type by diagnostic symptom? Process Is there product line quality information retrieval without resorting to manual entry? Process For Pareto charting, can you perform an initial selection to determine a subset from the universe of parts to include? Process Do time series charts include USL/LSL and UCL/LCL lines? Process Is it necessary to plot multiple characteristics on the same time series chart? Process What out-of-control conditions do you monitor (and what patterns) on control charts? Process Must collections plans be grouped for reporting purposes? Process Is it necessary to be able to report/chart/query results from a "list" of quality Collection Plans rather than from just one plan at a time? Process Does current charting system print multiple charts on the same page? Process Is it necessary to consolidate across systems? Process To what extent are Serial/Lot history records maintained? Process Is serial genealogy a business requirement? Process Do you currently report total defects per unit and defects per million for each Supplier-related material transaction? Process Are failure analyses reported by problem and product? Process
ALL ALL ALL ALL ALL
ALL ALL ALL ALL ALL
ALL ALL ALL ALL ALL
ALL ALL
Are there delays between quality event occurrence and reporting/analysis? What are the average delays by: reason? Product Family? Process? Performance 107004082.xls.ms_office
ALL 299 of 1188
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Type Setup Metric
= Application
ALL
Response
Revisit Y/N
What are the primary quality analysis reports in use? How are they used? By whom? Frequency? Performance How are quality collection plans revised, improved and generally updated based on corrective action cycles? Process To what extent can collection plans be user-defined (including key information)? Setup Do you maintain Specifications by Item & Operation? Setup
Do you maintain Specifications by input characteristic? Setup Do you maintain Specifications by a combination of Item and input characteristic? Supplier? Customer? Setup Are variable inspection modes limited to first article or is 100% inspection used? Setup Is it necessary to store schematics and other drawings on-line as electronic documents for inspection purposes? Setup Do you maintain on-line specifications using: target values? Validation ranges? Lists of values? Setup Do you maintain USL/LSL and UCL/LCL ranges on-line, and, if so, for what elements or characteristics are they maintained? Setup Do you have the capability to determine what quality characteristics must be entered based on other entries or actions? Setup Do you need the results on quality collection to initiate another program (like transfer material to a hold area (subinventory)? Setup Must it be possible to link collection results together (for instance to calculate yield across several alternate paths within a routing)? Setup To what extent are systematic incoming inspection quality collection plans used to inspect Supplier products? Setup Do you reuse system-assisted, pre-built Quality Plans to simplify receiving inspection? Setup What are the important characteristics and elements you plan to collect? (class by type: identification, reference, variables, attributes) Setup Is data gathering restricted to subsets by family or other grouping to reduce volume? Setup To what extent can elements be user-defined on collection plans (including lengths and precision, and validation logic)? Setup Must users develop collection plans that vary by site or organization for the same transaction? Setup 107004082.xls.ms_office
ALL ALL
ALL
ALL
ALL
ALL
ALL ALL
ALL ALL
ALL ALL
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Type Setup Metric
= Application
ALL ALL ALL
Response
Revisit Y/N
What are the types of predefined actions you can specify to be taken based on quality events (electronic mail, alerts, display to operator, etc.)? Setup Do you capture Supplier site and process audit results (Non-conformance, Corrective Actions)? Process How do authorized supplier lists tie in with the quality system? Setup Do you maintain Supplier certification status optionally at site, site-product and site-process levels? Setup Do you have difficulty viewing Serial or Lot history with the current system? Setup Is it necessary to be able to maintain "history" records? Setup Do you maintain quality event and corrective action history for Serial/Lot/Item from receiving through WIP, rework, finished goods and material returns? Setup When characteristics or elements are no longer tracked, what happens to history? How is further input prevented? Setup To what other systems is quality information exported? Process
ALL ALL ALL
ALL
ALL ALL
How do you determine which products and business processes require quality control and reporting? Performance What are the key indicators that are measured with the domain of the quality management system? Performance What is the frequency of data collection and reporting by representative product? Family of products? Business process? Performance How are reporting responsibilities assigned? Performance What are the drivers for updating reporting requirements? Performance How do you manage and control quality information dissemination? Performance Does operating policy support concurrent engineering methods by linking Supplier-generated quality characteristics and specifications plus Supplier corrective action history to Engineering prototype development? Process Do you compare quality trends to trends in productivity, supplier compliance, plant and equipment utilization and custom satisfaction? Performance How does the quality management system interface with total preventive and predictive maintenance programs? Performance 107004082.xls.ms_office
ALL
ALL
ALL ALL ALL ALL
ALL
ALL
ALL
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Type Setup Metric
= Application
ALL ALL ALL ALL ALL ALL ALL ALL ALL
Response
Revisit Y/N
Are quality control programs linked with design-ofexperiments? Performance Do you segregate suspect material for planning purposes? Setup Do you segregate suspect material for costing and/or scrapping purposes? Setup How do you maintain your Engineering Change data? How do you audit your Engineering Change data? Which operations/processes do you want to streamline for Engineering Change? Which operations/processes do you want to eliminate for Engineering Change? Are there any time-intensive Engineering Change operations/processes that need to be addressed? What business performance statistics do you monitor for Engineering Change? Process Process Process Process Process
Process What are your Engineering Change reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Engineering Change reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Engineering Change reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, number of copies. Setup,Process Is there any Engineering Change reporting requirement that your current set of reports does not meet? Setup Are Engineering Change reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Engineering Change reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Engineering Change reports? Setup Do you provide a "key" of content/information somewhere on the Engineering Change report? Setup What Engineering Change reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Engineering Change reports? Process What is the criteria for determining who should receive a copy of any Engineering Change report? Process 107004082.xls.ms_office
ALL
ALL
ALL
ALL ALL
ALL ALL ALL
ALL ALL ALL 302 of 1188
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How do you update a Engineering Change reports distribution list? Is the process to update a Engineering Change reports distribution list documented? How long does it take to update a Engineering Change reports distribution list? How long should it take to update a Engineering Change reports distribution list? Who performs the tasks associated with updating a Engineering Change reports distribution list? Is there any requirement distribution and/or remote Engineering Change reports? for online (softcopy) location printing for
Type Setup Metric

= Application
ALL ALL ALL ALL ALL
Response
Revisit Y/N
Setup,Process
ALL
Do some of these Engineering Change reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own Engineering Change reports? Process,Performance ALL What type of printers do you run Engineering Change reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance ALL Do you run Engineering Change reports for different companies or cost centers? Process ALL Do you have security requirements on who can enter data for Engineering Change? (for example, by company? by cost center?) Process ALL Do you have security reports on who can run Engineering Change reports? (by company, by cost center, and so on) Setup,Process ALL Will there need to be terminal security for Engineering Change? Setup ALL Do you run security reports on a regular basis for Engineering Change? Process ALL Do you have documentation on your current system security requirements for Engineering Change? Process Map each GL user to a menu structure. Will any new ones need to be created for Engineering Change? Setup,Process Do you review requirements for validation rules, allowing certain Engineering Change accounts to be valid with only certain other values. Setup What is the rate at which you introduce changes? Metric Do you have a change control board or a configuration control group? Setup Do you use change requests as well as official change control orders? Process 107004082.xls.ms_office
ALL
ALL
ALL ENG ENG ENG 303 of 1188
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Do you retain change control history? Do you have a document control group? How do you get document approvals?
Type Setup Metric

Process Setup Process
= Application
ENG ENG NS
Response
Revisit Y/N
How many different kinds of Bills of Material do you maintain? (Manufacturing, Costed, Planned As-Built, AsDesigned, As-Sold, and so on) Setup Does ECN Implementation increase the revision number or constitute a different part number for the end product? How many people initiate, process and implement ECNs? Do you comply with corporate level engineering changes? What is the typical lead time for implementing ECNs? This question may depend on type of ECN.
BOM
Setup Setup Setup
BOM BOM BOM BOM
Setup How are engineering changes communicated to manufacturing, distribution, order processing, shipping and other key organizations? Setup Do you create ECNs as a result of product failure, customer returns, or purely from research and development? Describe this process. Process Do you follow form - fit - function rules of interchangeability? Process Do you manage engineering changes for configured product offerings? Process Do you need to integrate changes in optioned bills of material with sales order changes? Process Do you use up all the material that you plan to obsolete? Process What type of effectiveness do you use? (Date, Lot, or Serial) Process How do you deal with open shop orders when component revisions change? Process Do you differentiate between ECO and ECN, NORs, waivers? Process Do you need to do revision tracking for government manufacturing? Process To what level do you have to track revisions for government (documents or parts)? Process Do you build product if obsolete bills of material are required for a production run? (Government build) Process If engineering changes require different purchased parts of subassemblies, how does the ECN initiate replacement part of purchase process? Process How do you maintain your Inventory Accuracy data? 107004082.xls.ms_office Process
BOM
ENG, BOM BOM NS BOM BOM BOM WIP,ENG ENG ENG,BOM BOM BOM,WIP
ENG, BOM, MRP, PO ALL 304 of 1188
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How do you audit your Inventory Accuracy data? Which operations/processes do you want to streamline for Inventory Accuracy? Which operations/processes do you want to eliminate for Inventory Accuracy? Are there any time-intensive Inventory Accuracy operations/processes that need to be addressed? How do you close an accounting period for Inventory Accuracy? Is the schedule to close an accounting period for Inventory Accuracy documented? How long does it take to close an accounting period for Inventory Accuracy? How long should it take to close an accounting period for Inventory Accuracy? Is closing an accounting period for Inventory Accuracy a hard close or a soft close? How are adjustments to closed periods for Inventory Accuracy handled? How do you open an accounting period for Inventory Accuracy? Is the schedule to open an accounting period for Inventory Accuracy documented? How long does it take to open an accounting period for Inventory Accuracy? Who performs the tasks associated with opening an accounting period for Inventory Accuracy? Who performs the tasks associated with closing an accounting period for Inventory Accuracy?
Type Setup Metric

Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process
= Application
ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
Response
Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Inventory Accuracy? Process What business performance statistics do you monitor for Inventory Accuracy? Process What are your Inventory Accuracy reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Inventory Accuracy reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Inventory Accuracy reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Inventory Accuracy reporting requirement that your current set of reports does not meet? Setup 107004082.xls.ms_office
ALL ALL
ALL
ALL
ALL
ALL
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Type Setup Metric
= Application
ALL
Response
Revisit Y/N
Are Inventory Accuracy reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Inventory Accuracy reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Inventory Accuracy reports? Setup Do you provide a "key" of content/information somewhere on the Inventory Accuracy report? Setup What Inventory Accuracy reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Inventory Accuracy reports? What is the criteria for determining who should receive a copy of any Inventory Accuracy report? How do you update a Inventory Accuracy reports distribution list? Is the process to update a Inventory Accuracy reports distribution list documented? How long does it take to update a Inventory Accuracy reports distribution list? How long should it take to update a Inventory Accuracy reports distribution list? Who performs the tasks associated with updating a Inventory Accuracy reports distribution list? Process Process Process Process Process Process
ALL ALL ALL
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Inventory Accuracy reports? Setup,Process
ALL
Do some of these Inventory Accuracy reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own Inventory Accuracy reports? Process,Performance ALL What type of printers do you run Inventory Accuracy reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance ALL Do you run Inventory Accuracy reports for different companies or cost centers? Process ALL Do you have security requirements on who can enter data for Inventory Accuracy? (for example, by company? by cost center?) Process ALL Do you have security reports on who can run Inventory Accuracy reports? (by company, by cost center, and so on) Setup,Process ALL Will there need to be terminal security for Inventory Accuracy? Setup ALL 107004082.xls.ms_office
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Type Setup Metric
= Application
ALL
Response
Revisit Y/N
Do you run security reports on a regular basis for Inventory Accuracy? Process Do you have documentation on your current system security requirements for Inventory Accuracy? Process Map each GL user to a menu structure. Will any new ones need to be created for Inventory Accuracy? Setup,Process Do you review requirements for validation rules, allowing certain Inventory Accuracy accounts to be valid with only certain other values. Setup How do you measure inventory accuracy? Are material shortages an issue for your operation? Is the goal stated as policy or a formal MBO Program? Do you use ABC Classifications? What criteria do you use to derive ABC values? How do you group material to count? Do you group by inventory location? How of ten do you count all your items in any given inventory location? Who is responsible for Cycle Counts? Do you do automatic cycle counts for items that show "zero" on hand? Do you cycle count while inventory is being transacted for other business purposes? Do you allow inventory adjustments independent of cycle counts and physicals? Who is allowed to do inventory adjustments? Metric Metric Process Setup Process Process Process Process Process Process Process
ALL
ALL
ALL INV INV INV INV INV INV INV INV INV INV INV NS INV INV INV INV INV INV
Do adjustments need management approval? Process Do you need management sign-off for adjustments beyond a certain dollar value? Process Is there a tolerance level for physical inventory? What are your Inventory tolerances? Do you require recounts on out of tolerance parts? Do you research inventory variances? Are your physicals "wall-to-wall"? 107004082.xls.ms_office Setup Metric Process Process Process
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Type Setup Metric
= Application
INV INV INV INV INV INV INV INV INV INV INV INV INV INV INV INV, WIP ALL ALL ALL ALL ALL ALL ALL ALL 308 of 1188
Response
Revisit Y/N
Do you shut down production for wall-to-wall physicals? Process Do you have a separate Physical Inventory database? Do you freeze Inventory? Do you create Inventory tags? Setup Process Process
How long does a Wall-to-Wall physical take? Process Do you actually count components in WIP or just value the location? Metric Do you reconcile transaction logs on a regular basis? Performance Is inventory accuracy a part of group and individual performance ratings? Performance Is there an incentive system for maintaining or improving the inventory accuracy goals? Performance What is the overall accuracy goal? When was your last inventory accuracy measurement? How often is production stopped due to shortages? Performance Performance Performance
How many parts are on a daily shortage list? Performance What is the accuracy by inventory location and/ or by ABC class? Performance How often do you take physical inventories? Do you physical inventory WIP? How do you maintain your Costing data? How do you audit your Costing data? Which operations/processes do you want to streamline for Costing? Which operations/processes do you want to eliminate for Costing? Are there time-intensive Costing operations/processes that need to be addressed? Performance Performance Process Process Process Process Process
How do you close an accounting period for Costing? Process Is the schedule to close an accounting period for Costing documented? Process How long does it take to close an accounting period for Costing? Process 107004082.xls.ms_office
8/22/2012
Type Setup Metric
= Application
ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
Response
Revisit Y/N
How long should it take to close an accounting period for Costing? Process Is closing an accounting period for Costing a hard close or a soft close? Process How are adjustments to closed periods for Costing handled? Process How do you open an accounting period for Costing? Is the schedule to open an accounting period for Costing documented? How long does it take to open an accounting period for Costing? Who performs the tasks associated with opening an accounting period for Costing? Who performs the tasks associated with closing an accounting period for Costing? Where in your accounting cycle do you run standard reports and statements for Costing? What business performance statistics do you monitor for Costing? What are your Costing reporting requirements with respect to functional vs. foreign currencies? Process Process Process Process Process Process Process
Setup, Process What are your Costing reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Costing reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Costing reporting requirement that your current set of reports does not meet? Setup Are Costing reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Costing reports standard across multiple levels within a Set of Books, for example, divisions? What account codes and/or descriptions are required on Costing reports? Do you provide a "key" of content/information somewhere on the Costing report? What Costing reports are grouped together on a regular basis and printed in one print run?
ALL
ALL ALL ALL
Setup Setup Setup
ALL ALL ALL ALL ALL ALL ALL 309 of 1188
Setup,Process Who receives a copy of the Costing reports? Process What is the criteria for determining who should receive a copy of any Costing report? Process How do you update a Costing reports distribution list? 107004082.xls.ms_office Process
8/22/2012

Is the process to update a Costing reports distribution list documented? How long does it take to update a Costing reports distribution list? How long should it take to update a Costing reports distribution list? Who performs the tasks associated with updating a Costing reports distribution list?
Type Setup Metric

Process Process Process
= Application
ALL ALL ALL
Response
Revisit Y/N
Process ALL Is there any requirement for online (softcopy) distribution and/or remote location printing for Costing reports? Setup,Process ALL Do some of these Costing reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own Costing reports? Process,Performance ALL What type of printers do you run Costing reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance ALL Do you run Costing reports for different companies or cost centers? Process ALL Do you have security requirements on who can enter data for Costing? (for example, by company? by cost center?) Process ALL Do you have security reports on who can run Costing reports? (by company, by cost center, and so on) Setup,Process Is terminal security required for Costing? Setup Do you run security reports on a regular basis for Costing? Process Do you have documentation on your current system security requirements for Costing? Process Map each GL user to a menu structure. Will any new ones need to be created for Costing? Setup,Process Do you review requirements for validation rules, allowing certain Costing accounts to be valid with only certain other values. Setup Do you collect labor and material costs? Metric How do you collect labor? How do collect material variances? Do you do any actual costing? Is set-up a separate operation? Process Process Process Setup
ALL ALL ALL ALL ALL
ALL COST WIP WIP INV,WIP WIP COST WIP WIP,INV
Do you post WIP variances? Process What is the average WIP dollar value over a given period? Metric What analysis is done on variances at period close? 107004082.xls.ms_office Process
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Do you use standard cost rollups? Do you simulate costs? Do you use activity based costs?
Type Setup Metric

Process Process Setup
= Application
INV,BOM INV,BOM COST INV,BOM WIP,INV WP,INV INV, WIP,COST ALL ALL ALL ALL
Response
Revisit Y/N
How often do you update product costs? Process How do you measure the time it takes to close your accounting period? Metric How do you measure the labor resources involved to close your accounting period? Metric How long does it take to close your accounting period? Performance How do you maintain your New Product Introduction data? Process How do you audit your New Product Introduction data? Process Which operations/processes do you want to streamline for New Product Introduction? Process Which operations/processes do you want to eliminate for New Product Introduction? Process Are there any time-intensive New Product Introduction operations/processes that need to be addressed? Process What business performance statistics do you monitor for New Product Introduction? Process What are your New Product Introduction reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your New Product Introduction reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your New Product Introduction reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any New Product Introduction reporting requirement that your current set of reports does not meet? Setup Are New Product Introduction reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are New Product Introduction reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on New Product Introduction reports? Setup 107004082.xls.ms_office
ALL ALL
ALL
ALL
ALL
ALL
ALL
ALL ALL 311 of 1188
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Type Setup Metric
= Application
ALL
Response
Revisit Y/N
Do you provide a "key" of content/information somewhere on the New Product Introduction report? Setup What New Product Introduction reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the New Product Introduction reports? Process What is the criteria for determining who should receive a copy of any New Product Introduction report? How do you update a New Product Introduction reports distribution list? Is the process to update a New Product Introduction reports distribution list documented? How long does it take to update a New Product Introduction reports distribution list? How long should it take to update a New Product Introduction reports distribution list?
ALL ALL
ALL ALL ALL ALL ALL
Who performs the tasks associated with updating a New Product Introduction reports distribution list? Process Is there any requirement for online (softcopy) distribution and/or remote location printing for New Product Introduction reports? Setup,Process
ALL
ALL
Do some of these New Product Introduction reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own New Product Introduction reports? Process,Performance ALL What type of printers do you run New Product Introduction reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance ALL Do you run New Product Introduction reports for different companies or cost centers? Process ALL Do you have security requirements on who can enter data for New Product Introduction? (for example, by company? by cost center?) Process ALL Do you have security reports on who can run New Product Introduction reports? (by company, by cost center, and so on) Setup,Process ALL Will there need to be terminal security for New Product Introduction? Setup ALL Do you run security reports on a regular basis for New Product Introduction? Process ALL
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Type Setup Metric
= Application
ALL
Response
Revisit Y/N
Do you have documentation on your current system security requirements for New Product Introduction? Process Map each GL user to a menu structure. Will any new ones need to be created for New Product Introduction? Setup,Process Do you review requirements for validation rules, allowing certain New Product Introduction accounts to be valid with only certain other values. Setup Do you track the cost of a new product introduction separately from you established production costs? Metric How do you cost the new product? Setup Do you establish a project for the new product? Process Do you have an engineering production line for new products? Setup How often does your Company introduce new products? Process How many new products do you introduce over a fiscal year? Metric Do your customers drive the new product introduction? Process Does your marketing department drive the new product introduction? Process Does general technology change in your industry drive new product introduction? Process How is the price of the product set? Process Is the price set independent of the cost of manufacture? Process Is the price set only on a competitive basis? Process Do you have a new product procurement procedure? Do you usually have to buy new tooling for new product introduction? Do you have buyers and planners who work specifically with new product introduction? Do your planners buy material based on a build forecast? Setup Setup Setup
ALL
ALL
ENG, COST PO, ENG, COST PA ENG OE, WIP, INV, BOM, ENG OE OE NS ENG COST, OE COST, OE COST, OE ENG, PO PO INV, PO, MRP MPS
Metric Do you allow enough lead-time for the planners and buyers to get in the correct material for the first production run? Metric Do you build prototypes? Process Do you sell the prototypes? Process Do you do any design and prototyping prior to public announcements? Process 107004082.xls.ms_office
PO, WIP, INV WIP OE WIP, ENG 313 of 1188
8/22/2012

Who builds prototypes, Production or Engineering?
Type Setup Metric

Process
= Application
WIP OE WIP ENG, WIP, BOM ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
Response
Revisit Y/N
When do you release the new product to production? Process Do you have departments charge their time against these projects? Performance How many significant upgrades have you done to your current product over the past three years? Performance How do you maintain your Order Placement data? Process How do you audit your Order Placement data? Which operations/processes do you want to streamline for Order Placement? Which operations/processes do you want to eliminate for Order Placement? Are there any time-intensive Order Placement operations/processes that need to be addressed? How do you close an accounting period for Order Placement? Is the schedule to close an accounting period for Order Placement documented? How long does it take to close an accounting period for Order Placement? How long should it take to close an accounting period for Order Placement? Is closing an accounting period for Order Placement a hard close or a soft close? How are adjustments to closed periods for Order Placement handled? How do you open an accounting period for Order Placement? Is the schedule to open an accounting period for Order Placement documented? How long does it take to open an accounting period for Order Placement? Who performs the tasks associated with opening an accounting period for Order Placement? Who performs the tasks associated with closing an accounting period for Order Placement? Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process
Where in your accounting cycle do you run standard reports and statements for Order Placement? Process What business performance statistics do you monitor for Order Placement? Process What are your Order Placement reporting requirements with respect to functional vs. foreign currencies? Setup, Process 107004082.xls.ms_office
ALL ALL
ALL 314 of 1188
8/22/2012
Type Setup Metric
= Application
ALL
Response
Revisit Y/N
What are your Order Placement reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Order Placement reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Order Placement reporting requirement that your current set of reports does not meet? Setup Are Order Placement reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Order Placement reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Order Placement reports? Setup Do you provide a "key" of content/information somewhere on the Order Placement report? Setup What Order Placement reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Order Placement reports? What is the criteria for determining who should receive a copy of any Order Placement report? How do you update a Order Placement reports distribution list? Is the process to update a Order Placement reports distribution list documented? How long does it take to update a Order Placement reports distribution list? How long should it take to update a Order Placement reports distribution list? Who performs the tasks associated with updating a Order Placement reports distribution list? Process Process Process Process Process Process
ALL
ALL ALL
ALL ALL ALL
ALL ALL ALL ALL ALL ALL ALL
Process ALL Is there any requirement for online (softcopy) distribution and/or remote location printing for Order Placement reports? Setup,Process ALL Do some of these Order Placement reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own Order Placement reports? Process,Performance ALL What type of printers do you run Order Placement reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance ALL 107004082.xls.ms_office 315 of 1188
8/22/2012
Type Setup Metric
= Application
ALL
Response
Revisit Y/N
Do you run Order Placement reports for different companies or cost centers? Process Do you have security requirements on who can enter data for Order Placement? (for exampe, by company? by cost center?) Process Do you have security reports on who can run Order Placement reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Order Placement? Setup Do you run security reports on a regular basis for Order Placement? Process Do you have documentation on your current system security requirements for Order Placement? Process Map each GL user to a menu structure. Will any new ones need to be created for Order Placement? Setup,Process Do you review requirements for validation rules, allowing certain Order Placement accounts to be valid with only certain other values. Setup Do you pay commissions? Process Do you recognize commissions at time of booking? Do you split commissions? Which commissions system do you use? Do you use channel sales? Do you have different sales territories? Process Process Process Setup Setup
ALL
ALL ALL ALL
ALL
ALL
ALL NS NS OE NS OE OE OE,AR OE,AR OE,AR OE OE OE OE
Who maintains customer information? Process Do you default other information (payment terms, shipping, tax) at the Customer Level? Process Can this information be changed and updated at the time of order entry? Process What are the factors that can place orders on hold? Setup
Under what circumstances do you hold a booked order? Process Who is responsible for putting orders on hold? Who is responsible for removing order holds? Process Process
Do you have rules based pricing? (for example, such as a matrix for computer product and CPU model) Setup Do you compute the average selling price of a product on a regular basis? Metric 107004082.xls.ms_office
OE OE 316 of 1188
8/22/2012
Type Setup Metric
= Application
OE OE OE OE OE OE OE OE OE OE OE OE OE OE NS NS OE NS OE OE OE OE,INV OE OE
Response
Revisit Y/N
Do you have GSA contracts that limit your commercial pricing? Setup Do you have default price lists? Setup How many active price lists do you have? What default information do you use for price lists? How do you attach customers to price lists? Are all customers attached to a price list? Can price list be overridden at time of order entry? What types of discounts do you use? Do you discount by customer or customer site? Do you discount by quantity? Do you discount by product/product line? Metric Setup Setup Setup Process Setup Setup Setup Setup
Do you have promotional discounts? Setup Do you enter orders while the customer is on the phone? Setup Are your order takers assigned to a specific order type? Setup Do you use a Quotation system? Process How do you convert quotes to orders? Do you tell the customer the price of the order while on the phone? Do you tell the customer the freight and tax amount while on the phone? Do you promise orders based on a master schedule plan? Do you measure re-schedules? Process Process Process Process Metric
Do you track requested to actual ship dates by product? Metric Do you ship from multiple locations? Setup How is the shipping location determined? (i.e. by geography or product availability? Process How is a backorder placed? Process When is an order considered a committed order? (for example, at order entry, booking, when ship date promised) Process Do you send order acknowledgments? Process How many of your locations take Orders? Process Do you require hard copy of the customer purchase order prior to order entry? Process Do you require hard copy of the international customer P.O. prior to order entry? Process What is your procedure for currency conversion? Setup Do you do check customer credit prior to entering an order? 107004082.xls.ms_office Process
OE NS OE OE,AR NS NS OE,AR 317 of 1188
8/22/2012
Type Setup Metric
= Application
OE,AR OE OE NS OE OE OE OE OE OE OE OE OE,INV OE,INV OE, BOM,WIP
Response
Revisit Y/N
Do you take orders only from approved customers? Process What are the types of orders that you process? (for example, goods, services, or returns) Setup Do you take international orders? Process Do you use blanket orders? What are the processing steps for each type of order? Process
Setup Is there an approval cycle for each type of order? Process Do you have specific procedures for the taking of each type of order? Process Is there a different paper trail for each order type? Process What do you like about your current order entry system? Process Do you accept configured sales orders? Process What percent of all orders are configured? Do you have a special price list for configured products? How do you check Available to Promise for configured orders? Do you give the customer a ship date while on the phone? Do you promise configured orders based on a master schedule plan? Metric Process Process Process
Process When is a configured order considered a committed order? (for exmample, at order entry, booking, when ship date promised) Process Do customers order products by revision level? Process Do customers order products by lot or serial no.? Process
OE, BOM,WIP NS NS NS NS OE,INV OE,INV OE,INV OE,INV NS OE,INV OE,INV OE 318 of 1188
Do customers reference their part numbers or yours? Process Is there an automatic cross reference to the customer part number? Setup How many orderable products do you have? Metric Do you sell multiple units of measure for a single product? Process Do you sell expiration dated material? Setup Do you have a material catalogue? Do you track quotation success/failure rates? Do you give the customer a ship date while on the phone? Do you check Available to Promise prior to quoting ship date? What is the average number lines per order by order type? 107004082.xls.ms_office Setup Performance Performance Performance Performance
8/22/2012

Is your order volume steady or seasonal? How may shipments per month?
Type Setup Metric

Performance Performance
= Application
OE OE OE OE,AR OE OE ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
Response
Revisit Y/N
How many invoices per month? Performance Do you have a central registry of customers which supports more than one business? Process Do you maintain intercompany price lists? Metric,Setup Are orders taken by one business which are then shipped from another business ? Process,Setup How do you maintain your Order Fulfillment data? Process How do you audit your Order Fulfillment data? Which operations/processes do you want to streamline for Order Fulfillment? Which operations/processes do you want to eliminate for Order Fulfillment? Are there any time-intensive Order Fulfillment operations/processes that need to be addressed? How do you close an accounting period for Order Fulfillment? Is the schedule to close an accounting period for Order Fulfillment documented? How long does it take to close an accounting period for Order Fulfillment? How long should it take to close an accounting period for Order Fulfillment? Is closing an accounting period for Order Fulfillment a hard close or a soft close? How are adjustments to closed periods for Order Fulfillment handled? How do you open an accounting period for Order Fulfillment? Is the schedule to open an accounting period for Order Fulfillment documented? How long does it take to open an accounting period for Order Fulfillment? Who performs the tasks associated with opening an accounting period for Order Fulfillment? Who performs the tasks associated with closing an accounting period for Order Fulfillment? Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process
Where in your accounting cycle do you run standard reports and statements for Order Fulfillment? Process What business performance statistics do you monitor for Order Fulfillment? Process What are your Order Fulfillment reporting requirements with respect to functional vs. foreign currencies? Setup, Process 107004082.xls.ms_office
ALL ALL
ALL 319 of 1188
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Type Setup Metric
= Application
ALL
Response
Revisit Y/N
What are your Order Fulfillment reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Order Fulfillment reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, number of copies. Setup,Process Is there any Order Fulfillment reporting requirement that your current set of reports does not meet? Setup Are Order Fulfillment reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Order Fulfillment reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Order Fulfillment reports? Setup Do you provide a "key" of content/information somewhere on the Order Fulfillment report? Setup What Order Fulfillment reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Order Fulfillment reports? What is the criteria for determining who should receive a copy of any Order Fulfillment report? How do you update a Order Fulfillment reports distribution list? Is the process to update a Order Fulfillment reports distribution list documented? How long does it take to update a Order Fulfillment reports distribution list? How long should it take to update a Order Fulfillment reports distribution list? Who performs the tasks associated with updating a Order Fulfillment reports distribution list? Process Process Process Process Process Process
ALL ALL ALL
ALL ALL ALL
Process ALL Is there any requirement for online (softcopy) distribution and/or remote location printing for Order Fulfillment reports? Setup,Process ALL Do some of these Order Fulfillment reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own Order Fulfillment reports? Process,Performance ALL What type of printers do you run Order Fulfillment reports (including checks, purchase orders etc.) on? Where are they located? Setup,Performance ALL Do you run Order Fulfillment reports for different companies or cost centers? Process ALL 107004082.xls.ms_office
320 of 1188
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Type Setup Metric
= Application
ALL
Response
Revisit Y/N
Do you have security requirements on who can enter data for Order Fulfillment? (for example, by company? by cost center?) Process Do you have security reports on who can run Order Fulfillment reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Order Fulfillment? Setup Do you run security reports on a regular basis for Order Fulfillment? Process Do you have documentation on your current system security requirements for Order Fulfillment? Process Map each GL user to a menu structure. Will any new ones need to be created for Order Fulfillment? Setup,Process Do you review requirements for validation rules, allowing certain Order Fulfillment accounts to be valid with only certain other values. Setup How do you handle shipment of backorders? Process What percentage of orders have backordered lines? Metric Do you generate separate picklists for backordered product? Process Do you ever pick product destined to a different customer, ship it to a higher priority customer, and backorder the previous customer? Process What are the types of documents that you generate? Process Do you use the invoice as a ship confirmation to the customer? Process Do you allow partial payments of invoices? Process When do you send the invoice. With each shipment? Process How many "bill-tos" do you maintain for each customer? Metric How do you interface to your invoice system? Process Do you generate pro-forma invoices? Process
ALL ALL ALL
ALL
ALL
ALL OE OE OE
OE OE,INV OE,AR OE,AR OE,AR OE,AR OE,AR NS NS NS NS OE,INV 321 of 1188
Do you have custom international shipping documents? Process Do you have a shipping quality assurance function? Do you keep statistics on outgoing quality? Do you track lot or serial numbers in shipments? 107004082.xls.ms_office Metric Metric Process
8/22/2012
Type Setup Metric
= Application
NS NS OE OE,INV OE OE OE INV,OE OE NS OE OE
Response
Revisit Y/N
Do you obsolete parts that currently have open orders? Process How do you handle the open orders if there is an engineering change? Process How many shipments do you confirm each day? Metric Do you confirm shipments before or after goods leave the dock? Process Who confirms the shipments? Process Who is informed of shipment confirmation? Does your company stage shipments? How many locations do you ship from? Process Process Metric
Do you measure confirmation to actual shipment? Metric Do you have special procedures for international shipments? Process What triggers the release of orders for shipment? Process What type of documents do you use when picking the shipments? Process How do you arrange an order on a shipping release or pick list? (location, shipper, date, and so on). Setup What is the average number of picking lines per order? Metric Do you or your customers allow partial shipments? Or, do you ship complete only? Setup Do you ever reprint pick lists? Do you have specific locations for specific shipments? Do you consolidate shipments in those locations? Process Process Process
OE OE OE OE OE,INV NS
If one warehouse does not have sufficient goods for the order, do you transfer goods from other warehouses? Process How many orders do you enter on a peak day? Performance What is the average number of lines per order per day? Performance How many orders do you pick release on a peak day? How many backorders do you process on a peak day? Performance Performance
OE,INV OE OE OE OE OE OE 322 of 1188
How many invoices do you generate on a peak day? Performance Do you generate separate picklists for backordered product? Process 107004082.xls.ms_office
8/22/2012
Type Setup Metric
= Application
OE,AR ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
Response
Revisit Y/N
Do you use the invoice as a ship confirmation to the customer? Process How do you maintain your Customer Returns data? How do you audit your Customer Returns data? Which operations/processes do you want to streamline for Customer Returns ? Which operations/processes do you want to eliminate for Customer Returns ? Are there any time-intensive Customer Returns operations/processes that need to be addressed? How do you close an accounting period for Customer Returns ? Is the schedule to close an accounting period for Customer Returns documented? How long does it take to close an accounting period for Customer Returns ? How long should it take to close an accounting period for Customer Returns ? Is closing an accounting period for Customer Returns a hard close or a soft close? How are adjustments to closed periods for Customer Returns handled? How do you open an accounting period for Customer Returns ? Is the schedule to open an accounting period for Customer Returns documented? How long does it take to open an accounting period for Customer Returns ? Who performs the tasks associated with opening an accounting period for Customer Returns ? Who performs the tasks associated with closing an accounting period for Customer Returns ? Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process
Where in your accounting cycle do you run standard reports and statements for Customer Returns ? Process What business performance statistics do you monitor for Customer Returns ? Process What are your Customer Returns reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Customer Returns reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process
ALL ALL
ALL
ALL
323 of 1188
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Type Setup Metric
What reports do you currently generate to meet your Customer Returns reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Customer Returns reporting requirement that your current set of reports does not meet? Setup Are Customer Returns reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Customer Returns reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Customer Returns reports? Setup Do you provide a "key" of content/information somewhere on the Customer Returns report? Setup What Customer Returns reports are grouped together on a regular basis and printed in one print run? Who receives a copy of the Customer Returns reports? What is the criteria for determining who should receive a copy of any Customer Returns report? How do you update a Customer Returns reports distribution list? Is the process to update a Customer Returns reports distribution list documented? How long does it take to update a Customer Returns reports distribution list? How long should it take to update a Customer Returns reports distribution list? Who performs the tasks associated with updating a Customer Returns reports distribution list?
ALL
ALL ALL
ALL ALL ALL
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Customer Returns reports? Setup,Process
ALL
Do some of these Customer Returns reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own Customer Returns reports? Process,Performance ALL What type of printers do you run Customer Returns reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance ALL Do you run Customer Returns reports for different companies or cost centers? Process ALL 107004082.xls.ms_office 324 of 1188
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Type Setup Metric
= Application
ALL
Response
Revisit Y/N
Do you have security requirements on who can enter data for Customer Returns ? (for example, by company? by cost center?) Process Do you have security reports on who can run Customer Returns reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Customer Returns ? Setup Do you run security reports on a regular basis for Customer Returns ? Process Do you have documentation on your current system security requirements for Customer Returns ? Process Map each GL user to a menu structure. Will any new ones need to be created for Customer Returns ? Setup,Process Do you review requirements for validation rules, allowing certain Customer Returns accounts to be valid with only certain other values. Setup How do you cost parts and labor for returned goods repairs? Metric Do you estimate the costs of repairs prior to the actual repair process? Process Do you track the actual repair cost to the estimate? Metric Who owns the returned product? Process Do you have returns for credit? Process What kind of credit do you offer? (Cash, Goods, and so on) Process If the return is for credit, who is responsible for credit? Process
ALL ALL ALL
ALL
ALL
ALL NS NS COST, WIP OE, AR OE, AR OE OE, INV, AR
Will credit memos be issued automatically upon return, or will you have special procedures for credit memos? Process Is Accounts Receivable responsible for return credit? Setup How does the credit department get the return goods information? Process Is a hard copy credit memo issued? Process Do you have return rules that initiate credit memos? Process Do you have a special subinventory for Returned Goods? Process Will you keep obsolete parts to repair customer returns? Process Do you use a separate line for repair work? Process When is repair not an option? 107004082.xls.ms_office Process
OE, INV,AR OE, AR OE, INV,AR AR AR INV INV INV, WIP INV, WIP 325 of 1188
8/22/2012

How do you ship replacement product?
Type Setup Metric

Process
= Application
INV, OE INV, OE INV, OE NS WIP INV, WIP INV, WIP OE OE INV INV NS OE OE
Response
Revisit Y/N
Is the replacement order a non-revenue shipment? Process Does the return shipment reference the original Sales Order? Process Do you measure returns against original shipments? Who is responsible for rework in Production? How do you account for scrap due to rework? Metric Process Metric
Does rework impact standard production capacity? Process How many customer returns do expect in an average month? Metric Do you have a standard process for customer returns? How do you receive product into your plant? Do you receive returns to a Repair Center? Do you receive returns to a 3rd party? Do you use Return Material Authorizations? Who assigns the "RMA" number? Process Process Process Process Process Process
Is there a connection between your Return Authorization number and the original Sales Order Number? Process Do you have a formal Material Review Board for Returned Goods Disposition? Process Do you have return for replacement? Process Do you have return for repair? Will you accept obsolete product for return? Do you track serial numbers when product is returned? Do you track lot numbers when product is returned? How do you maintain your Distribution Planning data? How do you audit your Distribution Planning data? Which operations/processes do you want to streamline for Distribution Planning? Which operations/processes do you want to eliminate for Distribution Planning? Are there any time-intensive Distribution Planning operations/processes that need to be addressed? Do you provide a "key" of content/information somewhere on the Distribution Planning report? Process Process Process Process Process Process Process Process Process Setup
OE INV OE OE OE, INV INV INV ALL ALL ALL ALL ALL ALL
What Distribution Planning reports are grouped together on a regular basis and printed in one print run? Setup,Process 107004082.xls.ms_office
ALL
326 of 1188
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Who receives a copy of the Distribution Planning reports? What is the criteria for determining who should receive a copy of any Distribution Planning report? How do you update a Distribution Planning reports distribution list? Is the process to update a Distribution Planning reports distribution list documented? How long does it take to update a Distribution Planning reports distribution list? How long should it take to update a Distribution Planning reports distribution list? Who performs the tasks associated with updating a Distribution Planning reports distribution list? Is there any requirement distribution and/or remote Distribution Planning reports? for online (softcopy) location printing for
Type Setup Metric

Process Process Process Process Process Process Process
= Application
Response
Revisit Y/N
Setup,Process
ALL
Do some of these Distribution Planning reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own Distribution Planning reports? Process,Performance ALL What type of printers do you run Distribution Planning reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance ALL Do you run Distribution Planning reports for different companies or cost centers? Process ALL Do you have security requirements on who can enter data for Distribution Planning? (for example, by company? by cost center?) Process ALL Do you have security reports on who can run Distribution Planning reports? (by company, by cost center, and so on) Setup,Process ALL Will there need to be terminal security for Distribution Planning? Setup ALL Do you run security reports on a regular basis for Distribution Planning? Process ALL Do you have documentation on your current system security requirements for Distribution Planning? Process Map each GL user to a menu structure. Will any new ones need to be created for Distribution Planning? Setup,Process Do you review requirements for validation rules, allowing certain Distribution Planning accounts to be valid with only certain other values. Setup 107004082.xls.ms_office
ALL
ALL
ALL 327 of 1188
8/22/2012
Type Setup Metric
= Application
INV INV INV,WIP NS INV INV ENG INV INV,WIP PO,MRP
Response
Revisit Y/N
Do you have warehouses and manufacturing organizations in different geographic locations? Setup Are these locations regionalized? Setup Do you manufacture or perform any value-added functions at your remote sites? Setup Do you maintain service locations? Setup Do you differentiate service locations from warehouse and manufacturing sites? Setup Do you maintain products at multiple sites? Process Do you have a central engineering design center that supports multiple sites? Setup Is there a central item maintenance function? Setup
Do you manufacture the same product at multiple sites? Process Do you have central planning and purchasing functions? Process Do you have central purchasing contract negotiations, but decentralized purchasing functions? Process How do you cost and value inventory at each of the sites? Setup Do you ship products between sites? Process
MPS,MRP INV INV, OE,PO INV, OE,PO NS NS NS INV, OE,PO INV, OE,PO
Do you drop-ship from your remote sites to customers? Process Do you consolidate customer shipments? Do you ship from a main finished goods site? Do you track on-time deliveries at each site? Process Process Metric
Do you use an internal requisition system? Process Do you use sales orders to ship against warehouse purchase orders? Process Do you differentiate shipments to and from your warehouses from shipments to outside customers? Setup Do you use a min-max inventory replenishment system? Process Do you use MRP orders? 107004082.xls.ms_office Process
OE INV MRP,MPS 328 of 1188
8/22/2012
Type Setup Metric
= Application
NS MPS MPS WIP,MRP WIP NS NS OE OE OE NS OE, INV NS INV,PO MPS PO,INV MPS ALL ALL ALL ALL ALL ALL ALL ALL ALL 329 of 1188
Response
Revisit Y/N
Do you use EDI technology to see demand from remote sites? Process How does each site or region see demand? Process Do you maintain a delivery schedule to your regions or to your sites? Process Do you build to the demand of the different sites? Process Do you build to the delivery schedule to each region? (That is, build to a truck schedule). Process Do you have a formal delivery schedule system in place? Setup Is a delivery schedule system integral with your current business software? Setup How do you generate shipping schedules? Process Are they based on customer due date? Are they based on shipment to regional areas? Are they based on transportation availability? Are they based on inventory needs at your regional sites? Are you satisfied with the DRP you have In place at the present time? What is the average lead-time from requisition to delivery? Process Process Process Process Process Metric
On what level do you forecast replenishment demand? Performance How many replenishment orders do you request at peak periods? Performance How many items do you forecast replenishment demand for per period? Performance How do you maintain your Sales and Marketing data? How do you audit your Sales and Marketing data? Which operations/processes do you want to streamline for Sales and Marketing? Which operations/processes do you want to eliminate for Sales and Marketing? Are there any time-intensive Sales and Marketing operations/processes that need to be addressed? How do you close an accounting period for Sales and Marketing? Is the schedule to close an accounting period for Sales and Marketing documented? How long does it take to close an accounting period for Sales and Marketing? How long should it take to close an accounting period for Sales and Marketing? 107004082.xls.ms_office Process Process Process Process Process Process Process Process Process
8/22/2012

Is closing an accounting period for Sales and Marketing a hard close or a soft close? How are adjustments to closed periods for Sales and Marketing handled? How do you open an accounting period for Sales and Marketing? Is the schedule to open an accounting period for Sales and Marketing documented? How long does it take to open an accounting period for Sales and Marketing? Who performs the tasks associated with opening an accounting period for Sales and Marketing? Who performs the tasks associated with closing an accounting period for Sales and Marketing?
Type Setup Metric

Process Process Process Process Process Process Process
= Application
Response
Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Sales and Marketing? Process What business performance statistics do you monitor for Sales and Marketing? Process What are your Sales and Marketing reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Sales and Marketing reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Sales and Marketing reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Sales and Marketing reporting requirement that your current set of reports does not meet? Setup Are Sales and Marketing reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Sales and Marketing reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Sales and Marketing reports? Setup Do you provide a "key" of content/information somewhere on the Sales and Marketing report? Setup What Sales and Marketing reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Sales and Marketing reports? Process 107004082.xls.ms_office
ALL ALL
ALL
ALL
ALL
ALL ALL
ALL ALL ALL
ALL ALL 330 of 1188
8/22/2012

What is the criteria for determining who should receive a copy of any Sales and Marketing report? How do you update a Sales and Marketing reports distribution list? Is the process to update a Sales and Marketing reports distribution list documented? How long does it take to update a Sales and Marketing reports distribution list? How long should it take to update a Sales and Marketing reports distribution list? Who performs the tasks associated with updating a Sales and Marketing reports distribution list?
Type Setup Metric

= Application
Response
Revisit Y/N
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Sales and Marketing reports? Setup,Process
ALL
Do some of these Sales and Marketing reports belong in report sets? Always being run together? Setup ALL Do the separate business units run their own Sales and Marketing reports? Process,Performance ALL What type of printers do you run Sales and Marketing reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance ALL Do you run Sales and Marketing reports for different companies or cost centers? Process ALL Do you have security requirements on who can enter data for Sales and Marketing? (for example, by company? by cost center?) Process ALL Do you have security reports on who can run Sales and Marketing reports? (by company, by cost center, and so on) Setup,Process ALL Will there need to be terminal security for Sales and Marketing? Setup ALL Do you run security reports on a regular basis for Sales and Marketing? Process ALL Do you have documentation on your current system security requirements for Sales and Marketing? Process Map each GL user to a menu structure. Will any new ones need to be created for Sales and Marketing? Setup,Process Do you review requirements for validation rules, allowing certain Sales and Marketing accounts to be valid with only certain other values. Setup What was the reason for purchasing/upgrading to this Oracle Sales and Marketing application? Process 107004082.xls.ms_office
ALL
ALL
ALL ALL 331 of 1188
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Type Setup Metric
= Application
ALL
Response
Revisit Y/N
What is the purpose of the relevant sales and marketing systems/processes? Process What is the origin of the relevant sales and marketing systems/processes (vendor or in-house)? Process Is there an existing entity relationship (E-R) diagram of the current sales and marketing application? Process Is there an existing diagram of the current sales and marketing processes? Process What is your current sales and marketing application? Process
ALL
ALL ALL ALL
Describe the current geographical distribution of your business and/or employees - present and future. Setup, Process What business areas and/or operations are targeted for improvement? Process, Metric What business areas and/or operations are targeted for re-engineering? Process, Metric Which of these business areas and/or operations are highest priority? Medium priority? Low priority? Setup, Process How do you see the application resolving your current deficiencies/issues? Metric Can you provide a system flow diagram of connectivity between your core business applications? Process What type of information is exchanged between the current sales and marketing application and your other systems/processes? Process Can you provide information flow schematics of the data passed/required between sales and marketing and other connected/interfaced systems? What are your requirements for importing and exporting data from Sales and Marketing? What application are you using for placing orders and order fulfillment? What are your online help/documentation requirements? What manual operations/processes do you need to automate?
ALL ALL ALL
ALL ALL
ALL
ALL
ALL ALL ALL ALL ALL
What is the total number of users who have/will have access to the sales and marketing application? Metric How many users will have access to the sales and marketing application for updating information? Metric 107004082.xls.ms_office
ALL ALL
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Type Setup Metric
= Application
ALL ALL
Response
Revisit Y/N
Classify your Sales and Marketing users into different functional user groups. Process What historical information do you currently maintain? What types of PCs do the users have? Process
Performance, Process ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL
What word processing package do the users use? Setup How many accounts and contacts to you anticipate tracking? Metric What other Oracle applications do you have? Process How many users will be accessing the sales and Performance, marketing application at the same time? Metric Will users be accessing the sales and marketing Performance, application remotely? Process What are your language requirements? How do you audit your sales and marketing information? Will users be accessing the sales and marketing application remotely? What Communications hardware/software will the users be using? What information do users need access to while "disconnected" from the database? Setup Process Performance, Process Performance Setup, Process
What reports do you currently use to meet your sales and marketing requirements? Provide examples of each. Include source, user, frequency, number of copies, and level of importance. Setup, Process Is there any sales and marketing reporting requirement that your current set of reports does not meet? Setup What sales and marketing reports are grouped together on a regular basis and printed in one run? Setup, Process Who needs to be able to run reports? Setup, Process Who receives a copy of the sales and marketing reports? Process What is the criteria for who should receive a copy of a sales and marketing report? Process How do you update a sales and marketing report distribution list? Process Is there any requirement for online distribution and/or remote location printing for sales and marketing reports? Setup, Process Do the separate business units own their own sales and Process, marketing reports? Performance What type of printers do you run sales and marketing Setup, reports on? Where are they located? Performance 107004082.xls.ms_office
ALL
ALL ALL ALL 333 of 1188
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Type Setup Metric
= Application
Response
Revisit Y/N
Do you run sales and marketing reports for different companies or cost centers? Process Who is currently responsible for creating/changing reports? Process Process, Do you have tools to do on-demand reports or queries? Performance What type of company or account information do you track for prospects? Process What type of company or account information do you track for customers? Process What type of contact information do you track? Process How does account and contact information get entered into the current system? Setup, Process How does account and contact information get updated in the current system? Setup, Process Do you currently have a system for purging account and contact information? If so, what is the criteria for purging the information? Is it archived? Process Who needs to access account and contact information? Where do they access the information from (for Process, example, home, office, or hotel)? Performance How do you currently control account or contact duplication? Process
OSM OSM
OSM
OSM OSM
What type of information do you track on competitors?
Process How many accounts and contacts do you anticipate tracking? Metric What type of information do you track for sales partners? Process What do you sell? Setup Who do you generally sell to? Do you bundle specific products or services? 107004082.xls.ms_office Process Setup
OSM OSM OSM OSM OSM OSM

334 of 1188
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Type Setup Metric
= Application OSM OSM OSM OSM OSM OSM OSM Response Revisit Y/N
How often do you have new products or services? Process How many different types of products or services do you have? Setup Describe the business process in which a lead becomes a customer in your organization. Process How do you qualify leads? Do you rank leads based on certain criteria? If so, what is the criteria and what are the available ranks? Process How do you generate leads? Process Is there a standard selling method across your organization? Across business lines? Across divisions? Process How do you create a forecast from opportunities in your pipeline? Process At what point do you consider an opportunity lost and remove it from your pipeline? Process How long is your average sales cycle? Process
OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM
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Describe how your territories are organized. Setup What are the qualifiers you use to place an account in a specific territory? Setup Who manages territory assignments? Setup How often are territories re-organized? When are they re-organized? Setup What is the turnover rate for the sales force? How is your sales force organized? Setup Setup
In general, how many reps work on an account? Setup Do you restrict access to information by employee or sales territory? Setup How are action items assigned to sales reps? How is it communicated that an action item has been completed? Process Describe how sales reps who are working on an account together communicate. Process Do you have territories that are assigned to sales partners? Setup How do you define your forecasting periods? Setup How do you set up your sales quotas? By salesrep, product, etc. Setup, Process 107004082.xls.ms_office
8/22/2012

Who is responsible for determining and entering sales quotas? At what point in the sales cycle is an opportunity forecasted? When an opportunity is forecasted, is it forecasted at 100% or is it weighted by win probability? At what level does your organization forecast (for example, item, product category)? What are the sales management requirements in terms of forecasting information? What types of promotions do you currently use (for example, advertisements, mailings)? How do you currently track details, cost, and effectiveness of promotions? Describe the business process in which a promotion is carried out.
Type Setup Metric

Process Process Setup, Process Setup, Process Setup Setup, Process Process
= Application OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM
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Response
Revisit Y/N
Process Do you use mail or call scripts? If so, who processes the responses? What sort of action items result from different responses? Process Approximately how many promotions do you have every year? Metric What types of events do you hold? Process
Describe the business process in which an event is organized and managed. Process Approximately how many events do you hold every year? Metric How are you currently managing the details, cost, and effectiveness of an event? Process Do you send letters of confirmation or evaluation letters to people enrolled in events? Process Who enrolls people in events? Process
Do you generally use the same facilities for different events? Process How do you choose a facility for an event? Process
Do you have a record of facilities that you have used for events in the past? Process Who manages events that your organization puts on? How do you invite contacts to events? 107004082.xls.ms_office Process Process
8/22/2012

Do you rank event facilities?
Type Setup Metric

Process
= Application OSM Response Revisit Y/N
Describe your business process for sending a letter or collateral to a contact. Process Who in your organization will require the ability to request that a letter or collateral be sent? Process, Setup Who in your organization will require the ability to fulfill literature requests? Process, Setup
OSM
OSM
OSM
How do you currently inventory your collateral?
Process, Setup
OSM
Who sends collateral?
Process, Setup
OSM
Do you have collateral organized in Kits?
Process, Setup
OSM
Do you send collateral based on answers from mail or phone questionnaires? Process, Setup How do you maintain your Sales Compensation data? How do you audit your Sales Compensation data? Which operations/processes do you want to streamline for Sales Compensation? Which operations/processes do you want to eliminate for Sales Compensation? Are there any time-intensive Sales Compensation operations/processes that need to be addressed? How do you close an accounting period for Sales Compensation? Is the schedule to close an accounting period for Sales Compensation documented? How long does it take to close an accounting period for Sales Compensation? How long should it take to close an accounting period for Sales Compensation? Is closing an accounting period for Sales Compensation a hard close or a soft close? How are adjustments to closed periods for Sales Compensation handled? 107004082.xls.ms_office Process Process Process Process Process Process Process Process Process Process Process
OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM
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How do you open an accounting period for Sales Compensation? Is the schedule to open an accounting period for Sales Compensation documented? How long does it take to open an accounting period for Sales Compensation? Who performs the tasks associated with opening an accounting period for Sales Compensation? Who performs the tasks associated with closing an accounting period for Sales Compensation?
Type Setup Metric

= Application OSM OSM OSM OSM OSM OSM OSM OSM OSM Response Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Sales Compensation? Process What business performance statistics do you monitor for Sales Compensation? Process What are your Sales Compensation reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Sales Compensation reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Sales Compensation reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Sales Compensation reporting requirement that your current set of reports does not meet? Setup Are Sales Compensation reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Sales Compensation reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Sales Compensation reports? Setup Do you provide a "key" of content/information somewhere on the Sales Compensation report? Setup What Sales Compensation reports are grouped together on a regular basis and printed in one print run? Who receives a copy of the Sales Compensation reports? What is the criteria for determining who should receive a copy of any Sales Compensation report? How do you update a Sales Compensation reports distribution list? 107004082.xls.ms_office
OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM
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Setup,Process Process Process Process
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Is the process to update a Sales Compensation reports distribution list documented? How long does it take to update a Sales Compensation reports distribution list? How long should it take to update a Sales Compensation reports distribution list? Who performs the tasks associated with updating a Sales Compensation reports distribution list?
Type Setup Metric

= Application OSM OSM OSM OSM OSM Response Revisit Y/N
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Sales Compensation reports? Setup,Process
Do some of these Sales Compensation reports belong in report sets? Always being run together? Setup OSM Do the separate business units run their own Sales Compensation reports? Process,Performance OSM What type of printers do you run Sales Compensation reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance OSM Do you run Sales Compensation reports for different companies or cost centers? Process OSM Do you have security requirements on who can enter data for Sales Compensation? (for example, by company? by cost center?) Process OSM Do you have security reports on who can run Sales Compensation reports? (by company, by cost center, and so on) Setup,Process OSM Will there need to be terminal security for Sales Compensation? Setup OSM Do you run security reports on a regular basis for Sales Compensation? Process OSM Do you have documentation on your current system security requirements for Sales Compensation? Process Map each GL user to a menu structure. Will any new ones need to be created for Sales Compensation? Setup,Process Do you review requirements for validation rules, allowing certain Sales Compensation accounts to be valid with only certain other values. Setup How are you currently paying commissions? What is the source of transactions you pay commissions from? Oracle Apps, other apps, or custom apps? Can you bring over all the relevant data from your receivables application? Ex: Rep, date, amount, and product. 107004082.xls.ms_office
OSM OSM OSM

OSM
OSM
OSM
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Roughly how many lines will come over in an average month? How many different products and/or services do you compensate your salesforce on? Can these be hierarchically ordered? In which application are salesreps assigned to orders? How are they assigned? How many and what types of manual adjustments do you make? Does your order entry system allow multiple reps per line, either as a split or as a double comp situation? At what point in the order cycle do you pay commissions: Booking, invoice, payment, and so on.
Type Setup Metric
= Application
OSM
Response
Revisit Y/N
OSM OSM OSM
OSM
OSM
Do sales managers receive roll up credit from their subordinates?
OSM
How many different kinds of compensation plans are there for your salesforce? Could 2 sales reps on the same plan have different rates? What is the duration of your comp plans (annual, biannual)?
OSM OSM OSM
Are commissions paid at a flat rate or are the plans based on a tiered approach?
OSM
Do you allow your sales reps to receive draws? If so, are they recoverable or non-recoverable? Do you pay independent agents such as resellers or vendors commissions? Do you pay rebates to customers?
OSM OSM OSM
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Type Setup Metric
What do you base a sales reps commission rate on? Dollars sold, units, % discount given, or margin?
OSM
Are reps paid on booking, invoice or payment? Other?
OSM
Are bonuses based on subjective or objective criterion? What are the objective bonuses based on (P&Ls, margin, and so on)?
OSM
Are there elements?
commonalities
across
plans?
Shared OSM
Are different lines of business incented differently? How often do you pay commissions, bonuses, draws, etc.? What application do you use to pay (not calculate) commissions? How many different reps will you pay through OSC? Is it possible that the same deal could roll up to two different reps in the same management chain? Will OSC be implemented at multiple sites? Do you have any multiple currency requirements? Do you have any multi-org requirements? What are your commissions reporting requirements? Will anyone other than the comp analysts have access to commissions data? Do you have a requirement for OSC to touch the GL (accruals, adjustments)? How do you maintain your Human Resources data? How do you audit your Human Resources data? 107004082.xls.ms_office Process Process
OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM OSM HR HR 341 of 1188
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Which operations/processes do you want to streamline for Human Resources? Which operations/processes do you want to eliminate for Human Resources? Are there any time-intensive Human Resources operations/processes that need to be addressed? How do you close an accounting period for Human Resources? Is the schedule to close an accounting period for Human Resources documented? How long does it take to close an accounting period for Human Resources? How long should it take to close an accounting period for Human Resources? Is closing an accounting period for Human Resources a hard close or a soft close? How are adjustments to closed periods for Human Resources handled? How do you open an accounting period for Human Resources? Is the schedule to open an accounting period for Human Resources documented? How long does it take to open an accounting period for Human Resources? Who performs the tasks associated with opening an accounting period for Human Resources? Who performs the tasks associated with closing an accounting period for Human Resources?
Type Setup Metric

Process Process Process Process Process Process Process Process Process Process Process Process Process Process
= Application
HR HR HR HR HR HR HR HR HR HR HR HR HR HR
Response
Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Human Resources? Process What business performance statistics do you monitor for Human Resources? Process What are your Human Resources reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Human Resources reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Human Resources reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Human Resources reporting requirement that your current set of reports does not meet? Setup 107004082.xls.ms_office
HR HR
HR
HR
HR
HR 342 of 1188
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Type Setup Metric
= Application
HR
Response
Revisit Y/N
Are Human Resources reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Human Resources reports standard across multiple levels within a Set of Books, for example, divisions? Setup What account codes and/or descriptions are required on Human Resources reports? Setup Do you provide a "key" of content/information somewhere on the Human Resources report? Setup What Human Resources reports are grouped together on a regular basis and printed in one print run? Setup,Process Who receives a copy of the Human Resources reports? What is the criteria for determining who should receive a copy of any Human Resources report? How do you update a Human Resources reports distribution list? Is the process to update a Human Resources reports distribution list documented? How long does it take to update a Human Resources reports distribution list? How long should it take to update a Human Resources reports distribution list? Who performs the tasks associated with updating a Human Resources reports distribution list? Process Process Process Process Process Process
HR HR HR
HR HR HR HR HR HR HR HR
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Human Resources reports? Setup,Process
HR
Do some of these Human Resources reports belong in report sets? Always being run together? Setup HR Do the separate business units run their own Human Resources reports? Process,Performance HR What type of printers do you run Human Resources reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance HR Do you run Human Resources reports for different companies or cost centers? Process HR Do you have security requirements on who can enter data for Human Resources? (for example, by company? by cost center?) Process HR Do you have security reports on who can run Human Resources reports? (by company, by cost center, and so on) Setup,Process HR Will there need to be terminal security for Human Resources? Setup HR 107004082.xls.ms_office
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Type Setup Metric
= Application
HR
Response
Revisit Y/N
Do you run security reports on a regular basis for Human Resources? Process Do you have documentation on your current system security requirements for Human Resources? Process Map each GL user to a menu structure. Will any new ones need to be created for Human Resources? Setup,Process Do you review requirements for validation rules, allowing certain Human Resources accounts to be valid with only certain other values. Setup What types of benefit plans do you offer? List all the different benefits offered by your organizations (for example, Health and welfare, defined contribution, defined benefit, spending accounts, and flexible benefits) Setup,Process How is eligibility to your benefit plans determined? Process Are there waiting periods for your benefit plans? What are the criteria for your benefit plans? When is your open enrollment period? Process Process Process
HR
HR
HR
HR HR HR HR HR HR HR HR
How do you handle interim enrollments? Process How are benefits costs/price tags calculated and stored? (Employee costs, employer costs, etc.) Process How do you handle COBRA? Process How are benefit costs/price tags calculated and stored? (Employee costs, employer costs, and so on) Describe the rounding rules used. Process What is the current or planned effective date of the benefit plan? Process Who are the carriers for this benefit plan? Process What are the dependent eligibility factors? (types of dependents and any restrictions or coverage differences) Process What are the continuing eligibility rules for leave of absence, long term disability, short term disability? Are there any changes in the cost of the benefit? How is the money collected if the participant is not receiving a paycheck? What are the termination rules for active employee with a terminated benefit? What are the termination rules for dependent terminated from a benefit? What are the termination rules for terminated active employee? What are the termination rules for death? What are the termination rules for transfers? 107004082.xls.ms_office
HR HR HR
HR
Process Process Process Process Process Process
HR HR HR HR HR HR 344 of 1188
8/22/2012
Type Setup Metric
= Application
HR
Response
Revisit Y/N
What are the termination rules for terminated COBRA participant? Process What are the Beneficiary eligibility rules? What are the rules regarding allocation amounts or percentages? Process What are the participation rules? What is the waiting period or grandfather rules? Process What are your deferred comp plan requirements? Process How do you handle benefit elections for active employees vs. COBRA participants? Process What are the allowed changes for COBRA participants vs. active employees? (Such as changing dependent status, changing plans (adding/terminating/changing), or changing coverage amounts) Process What are the employee eligibility factors? (company, location, union association, salary, or job code) Process Are COBRA actives treated differently than terminations? Process How do you handle terminations? How do you handle layoffs? How do you handle seasonal reductions in workforce? What type of employee status changes occur and how are they handled? (FT to PT, LOA, or union to nonunion) Do these status changes affect an employee's benefits and tax elections? How do status changes affect an employees benefits and tax elections? How do you handle inter-departmental employee transfers? Process Process Process
HR HR HR HR
HR
HR HR HR HR HR
Process Setup,Process Process Process
HR HR HR HR HR HR HR HR HR HR 345 of 1188
How do you handle inter-divisional employee transfers? Process How do you handle inter-company employee transfers? Process What does your retiree processing entail? Process What other events are significant in your management of human resources? Explain. Process How do terminations affect other departments? Will employees be tracked? 107004082.xls.ms_office Process Setup,Process
8/22/2012

Will ex-employees be tracked? Will retirees be tracked? Will contractors be tracked? Will recruiters be tracked? Will other contacts be tracked? Will volunteers be tracked? Will trustees be tracked?
Type Setup Metric

Setup,Process Setup,Process Setup,Process Setup,Process Setup,Process Setup,Process Setup,Process
= Application
HR HR HR HR HR HR HR HR HR
Response
Revisit Y/N
Will board members be tracked? Setup,Process What personal information do you maintain: Personal? (Name, race, and so on) Setup What personal information do you maintain: Address? (Primary, secondary residence, and so on) Setup What personal information do you maintain: Emergency Contacts? (Name, address, and so on) Setup What other information do you currently maintain on employees and other people types that is important to your organization? Setup What benefit does this data provide to your organization as a whole? Process What benefit does this data provide to certain entities within the organization? Process What benefit will data that you currently do not store electronically provide to your organization? Process How are the hierarchies or organization charts structured? (Samples) Setup How are job grades structured? How do you track headcounts? positions/jobs?) Setup (by bodies, Setup
HR
HR
HR HR HR HR HR HR HR
What type of personal data do you need to maintain? Setup,Performance HR What job related (Assignment) data do you need to maintain? Setup,Performance HR What budgeting data do you need to maintain? Setup,Performance HR What was reason for purchasing/upgrading to this Oracle Human Resource application? Process HR 107004082.xls.ms_office
346 of 1188
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Type Setup Metric
= Application
HR HR
Response
Revisit Y/N
What is the purpose of the relevant human resources systems/processes? Process What is the origin of the relevant human resources systems/processes (vendor or in-house)? Process Is there an existing entity relationship (E-R) diagram of the current human resources application? Process Describe the current geographical distribution of your business and/or employees? Setup,Process Describe the geographical distribution of your business and/or employees in the foreseeable future? Setup,Process What business areas and/or operations are targeted for improvement? Process,Metric What business areas and/or operations are targeted for re-engineering? Process,Metric Which of these business areas and/or operations are highest priority? Medium priority? Low priority? Setup,Process How do you see the application resolving your current deficiencies/issues? Metric What type of information is exchanged between the current human resources application and these other systems/processes? Process Can you provide a system flow diagram of connectivity between your core business applications? Process Can you provide information flow schematics of the data passed/required between human resources and other connected/interfaced systems? Process Is there any external data accessed directly by the human resources application (for example, GL Chart of Accounts, Payroll Master, or Benefits plans)? Process What type of Personal historical data do you need to maintain? Process What job related (Assignment) historical data do you need to maintain? Process What are your deferred comp plan requirements? Process Define your interfaces/information to other systems/users for Time & Attendance Reporting? Process Define your interfaces/information to other systems/users for Labor Distribution Reconciliation? Process Define your interfaces/information to other systems/users for Benefits Carrier Reporting? Process 107004082.xls.ms_office
HR HR
HR HR HR
HR HR
HR
HR
HR
HR HR HR HR HR
HR HR 347 of 1188
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Define your interfaces/information to systems/users for Payroll System/Department? other
Type Setup Metric
= Application
HR
Response
Revisit Y/N
Process Do you currently use or plan to install an Interactive Voice Response (IVR) or scanning technology system for human resources/benefits? Process Are there any other interfaces to other systems (Mainframe, PC, or manual) you have not told us about? Process Do you have licensing or certification requirements? What type of performance tracking do you do? Do you track disciplinary information? Process Process Process
HR
HR HR HR HR HR HR HR
Do you do grievance tracking? Process What are our requirements for adding comments to your information? Process What are your online help/documentation requirements? Process Do you need to track employee relocation information for special employee groups? For example, executives and sales force. Process Define your requisition process Process Do you have any testing information requirements? Process What event triggers a requisition in your organization? (Department request, departure of an incumbent, and so on) Process Is there an approval process to initiate a requisition? (budget available, management sign-off, and so on) Process Please list details of pertinent information involved in the approval process, such as approval steps, authorizations, and so on. Process What type of recruiting activities occur? (Ad placement, interview scheduling, background checks, and so on.) Process How are interviews scheduled? Metric Do you track any information on your system concerning the interview? (Interview notes, comments, and so on) Process What information is tracked from the application or resume? Setup,Process Do you do any affirmative action planning or reporting? How is affirmative action planning or reporting done? How is the data gathered in the new hire process? 107004082.xls.ms_office Setup,Process Setup,Process Process
HR HR HR
HR
HR
HR
HR HR
HR HR HR HR HR 348 of 1188
8/22/2012
Type Setup Metric
= Application
HR HR HR HR
Response
Revisit Y/N
When is the system updated in the new hire process? Process How does the system update affect other departments? (payroll, benefits) Process Do you attach a budget to your positions? Setup How do you handle open positions? Process Number of other persons associated with organization/company (for example, Retirees, exemployees, volunteers, and Board members)? Metric Describe your management reporting structure? Setup,Process Describe your financial reporting structure? Setup,Process How many Federal and State Employer Identification Numbers (EINs) do you have? Metric How many Federal and State Employer Identification Numbers (EINs) do you plan to have in the next one-two years? Metric How are your organization charts generated? Process How many views of your organizations do you have? Setup,Process
HR HR HR HR
HR HR HR HR HR HR HR HR HR HR HR HR HR HR HR HR HR HR, PO ALL 349 of 1188
How often do your organizational structures change? Process How many worksites/locations does your organization/company operate? Metric In which countries are your company worksites located? Setup In which states are your company worksites located? Setup In which counties/localities are your company worksites located? Setup Does your organization/company have unions? Setup How many unions do you have? Metric How many bargaining units do you have? Metric Approximately what percentage of your employee population is associated with these unions? Metric Which divisions or companies or subsidiaries or locations have union affiliations? Setup What are the are the durations of your union contracts? Setup,Metric When will the existing union contract expire? Setup,Process How many different contracts are negotiated? Metric What differences/commonalties are there between the different contract benefits offerings? Setup,Process Describe your other reporting hierarchies? Setup Which manual operations/processes do you need to automate? Process 107004082.xls.ms_office
8/22/2012
Type Setup Metric
= Application
HR
Response
Revisit Y/N
What is the total number of users who have/will have access to the human resources applications? Metric How many users have/will have access to the human resources applications for updating information? Metric How many users have/will have access to the human resources applications for reporting needs only? Metric What historical information do you currently maintain? On what type of medium is this data maintained? Process Process
HR
HR HR HR HR HR HR HR HR HR HR HR
What type of media storage do you plan on using? Process What types of deductions do you need to track? (Benefits, child support, etc.) Setup Do you have a leave accounting system? (Vacation, Sick, or PTO) Setup,Process How do you track absences? Process Do you have any PC files in Lotus 1-2-3? Do you have any PC files in D-base? Do you have any PC files in Excel? Do you have any PC files in WordPerfect? Do you have any PC files in Word? Process Process Process Process Process
HR Do you have any PC files in other programs? Process HR How many key users have/will have access to the human resources applications? Metric, Performance HR How many casual users have/will have access to the human resources applications? Metric, Performance HR Is there information you wish to maintain on employees and other people types that you currently do not store electronically? Setup,Performance HR What are your federal/state mandated reporting requirements? (for example, EEO, Discrimination testing) Process HR Are you required to provide government/industry oversight reports? (for example, FCC, DOT, or DOE) Process Do you need company wide/consolidation reporting? Process Do you need divisional/departmental/cost center reporting? Process Who is currently responsible for creating or changing reports? Process How easy and timely is it to create or change reports? 107004082.xls.ms_office Process
HR HR HR HR HR 350 of 1188
8/22/2012
Type Setup Metric
= Application
HR
Response
Revisit Y/N
Concerning report generation, will the same responsibilities continue, or will they change? (for example, user responsible for report generation?) Process
Do you have a tool to do on-demand reports or queries? Process,Performance HR What are your management reporting needs? Process HR Do you administer salary/hourly step and ranges? Process How does your system handle salary/hourly step and ranges? Process How is the salary portion of your union contracts administered? Setup,Process When are your negotiation periods? Process Do you do any salary impact studies during your negotiations? Process Do you have a point-based weighting salary system? (for example, HAY) Setup,Process How is your point-based weighting salary system tracked on your system? Setup,Process What timing factors are involved in your salary and performance review process (Yearly, quarterly, or probationary?) Setup,Process Explain the processes involved in your salary and performance review process? Process What factors are involved in establishing a salary increase? Process Concerning your forecasting requirements, do you do any workforce analysis reporting ? (budgets, job reduction, right-sizing, and so on) Process Concerning your forecasting requirements, do you do any compensation analysis? (budgets, union negotiations, and so on) Process What types of earnings do you track? (Regular Pay, Overtime, and so on) Setup At what levels do you currently secure users? (Company, organization, or field) Setup,Process Who is responsible for maintaining your security profiles? (DBA, IS) Process By type of user, define what data is available for viewing? Setup,Process By type of user, define what data is available for updating? Setup,Process By type of user, define what data is available for deleting? Setup,Process By type of function, define what data is available for level of organization? Setup,Process By type of function, define what data is available for type of employee? Setup,Process 107004082.xls.ms_office HR HR HR HR HR HR HR
HR HR HR
HR
HR HR HR HR HR HR HR HR HR 351 of 1188
8/22/2012
Type Setup Metric
By type of function, define what data is available for type of data? Setup,Process HR Define any security requirements. Process,Performance HR Do you track skill assessments? How do you track skills assessments? Setup Process HR HR
How do you maintain training & development information? (Class attendance, schedules, and so on) Process How do you maintain your Payroll data? Process How do you audit your Payroll data? Which operations/processes do you want to streamline for Payroll? Which operations/processes do you want to eliminate for Payroll? Are there any time-intensive Payroll operations/processes that need to be addressed? How do you close an accounting period for Payroll? Is the schedule to close an accounting period for Payroll documented? How long does it take to close an accounting period for Payroll? How long should it take to close an accounting period for Payroll? Is closing an accounting period for Payroll a hard close or a soft close? How are adjustments to closed periods for Payroll handled? How do you open an accounting period for Payroll? Is the schedule to open an accounting period for Payroll documented? How long does it take to open an accounting period for Payroll? Who performs the tasks associated with opening an accounting period for Payroll? Who performs the tasks associated with closing an accounting period for Payroll? Where in your accounting cycle do you run standard reports and statements for Payroll? What business performance statistics do you monitor for Payroll? What are your Payroll reporting requirements with respect to functional vs. foreign currencies? Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process Setup, Process
HR PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY
352 of 1188
8/22/2012
Type Setup Metric
= Application
PAY
Response
Revisit Y/N
What are your Payroll reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Payroll reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Is there any Payroll reporting requirement that your current set of reports does not meet? Are Payroll reports standard across multiple Sets of Books, for example, subsidiaries? Are Payroll reports standard across multiple levels within a Set of Books, for example, divisions? What account codes and/or descriptions are required on Payroll reports? Do you provide a "key" of content/information somewhere on the Payroll report? What Payroll reports are grouped together on a regular basis and printed in one print run?
Setup,Process Setup Setup Setup Setup Setup
PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY
Setup,Process Who receives a copy of the Payroll reports? Process What is the criteria for determining who should receive a copy of any Payroll report? Process How do you update a Payroll reports distribution list? Is the process to update a Payroll reports distribution list documented? How long does it take to update a Payroll reports distribution list? How long should it take to update a Payroll reports distribution list? Who performs the tasks associated with updating a Payroll reports distribution list? Process Process Process Process
Process PAY Is there any requirement for online (softcopy) distribution and/or remote location printing for Payroll reports? Setup,Process PAY Do some of these Payroll reports belong in report sets? Always being run together? Setup PAY Do the separate business units run their own Payroll reports? Process,Performance PAY What type of printers do you run Payroll reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance PAY Do you run Payroll reports for different companies or cost centers? Process PAY Do you have security requirements on who can enter data for Payroll? (for example, by company? by cost center?) Process PAY 107004082.xls.ms_office
353 of 1188
8/22/2012
Type Setup Metric
= Application
PAY PAY PAY PAY PAY
Response
Revisit Y/N
Do you have security reports on who can run Payroll reports? (by company, by cost center, and so on) Setup,Process Will there need to be terminal security for Payroll? Setup Do you run security reports on a regular basis for Payroll? Process Do you have documentation on your current system security requirements for Payroll? Process Map each GL user to a menu structure. Will any new ones need to be created for Payroll? Setup,Process Do you review requirements for validation rules, allowing certain Payroll accounts to be valid with only certain other values. Setup Describe your companies organization. Setup Include any organization hierarchy charts. How many states and countries, if applicable, do you pay employees? Do you have any unions or bargaining units? (How many? What system(s) do you currently use to process your payrolls? How many users? How is the response time of your current system? Do you have any PC files in: Lotus 1-2-3 Dbase? Excel? WordPerfect? Word? Others? Setup Setup, Metric Process, Metric Process Performance Process Process Process Process Process Process Process
PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY
Performance, Metric PAY
Do you currently use or plan to install an Interactive Voice Response (IVR) system for payroll? Process Are there any other interfaces to other systems (Mainframe, PC, or manual) you have not told us about? Process Do you have needs for scanning? Process What are your online help/documentation needs? How many active employees do you have? (FTE, if applicable) How many terminated employees do you have? (FTE, if applicable) How many pension employees do you have? (FTE, if applicable) 107004082.xls.ms_office Process Metric Metric Metric
PAY
PAY PAY PAY PAY PAY PAY 354 of 1188
8/22/2012
Type Setup Metric
= Application
PAY PAY PAY PAY PAY PAY
Response
Revisit Y/N
How many dependent employees do you have? (FTE, if applicable) Metric How many non-employees (Contractors)do you have? (FTE, if applicable) Metric How many employees support your payroll department? Metric Include a current payroll department organization chart. Setup Is your payroll department centralized or decentralized? Setup Walk through your current process of entering a new hire into your payroll system. Process Include timing aspects of how the new hire data is gathered, entered into the system and when the payroll is run. Process, Metric Walk through your current time entry process. Process Include timing aspects of how and when time is collected and entered into the system. Process, Metric Include copies of time card/sheet if applicable. Process Walk through your current payroll processing cycle. What types of payroll frequencies? What is the volume of employee per payroll? Process Metric Metric
PAY PAY PAY PAY PAY PAY PAY
Include timing aspects of deadlines, elapsed time of process during payroll, and any production down time due to pay processing. Metric How many taxing entities do you have? Metric Do you pay in states requiring city or local taxing? What taxing methods are used? Process Process
PAY PAY PAY PAY
How are your employee statuss defined? (Ex. Active, on-leave, terminated, part-time, hourly, and so on) Process Are your employees automatically paid or time card required? Process Do you pay and track pension employees? Process If you have unions, do you track any additional information than you would for a non-bargaining employee? Process Do you have employees working in different shifts? Do you have any seasonal employees? What is your turnover rate? Process Process Metric
PAY PAY PAY
PAY PAY PAY PAY PAY PAY 355 of 1188
Are salary increases done mid-pay? Process What is the percent of salary employees vs. hourly employees? Metric 107004082.xls.ms_office
8/22/2012
Type Setup Metric
= Application
PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY
Response
Revisit Y/N
Do you have a need for mass rate increases? Do they need to be done retroactively? Process What types of standard hours are required? Process Do you have salary employees that have split their salary between multiple cost centers? Process Do you have any special pay processing requirements? Process Is your overtime calculation standard? Process Do you process any garnishments? (Volume?) How many different types of deductions are currently set up on your system? What kinds of deductions are currently set up on your system? Are there different deduction frequencies currently set up on your system? Process, Metric Metric Process
Process How are deductions entered? Process How many different payment types of deductions are currently set up on your system? Setup, Metric What kinds? Process Frequency? How are they entered? Do you process any shift differentials? Do you process any bonuses? Whats the calculation? Frequency? Do you pay commissioned employees? Do you do split week processing? What is the calculation? Is there a need for holiday pay to be automatically generated? Is there special processing required for holiday/PTO, etc. Are there different groups of employees that receive different holidays? Do you do tip processing? Do you pay 3rd party sick pay? What kinds of deferred comp plans do you have? Process Process Process Process Process Process Process Process Process Process Process Process
Metric, Performance PAY
Metric, Performance PAY
What kind of taxable perqs do you process (for example, company car, company plane, awards, contest, prizes, merchandise, employee discount, or relocation)? Process What kind of balances are kept? Process Do you need to pay annuities, profit sharing distributions, and so on? Process How much historical data do you currently have? Performance 107004082.xls.ms_office
PAY PAY PAY PAY 356 of 1188
8/22/2012

What types of data require history?
Type Setup Metric
= Application
PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY PAY
Response
Revisit Y/N
Performance What is your purge criteria? Performance What is your check format like? Is it the same for all employees? Process What type of auditing do you require? Process What other systems do you interface to? (General ledger, personnel, benefits, and so on) Process In what medium does the interface occur? Process Are the other systems Oracle systems? What outside vendors do you interface to? Do you process an ACH tape for direct deposits? Do you receive one back for reconciliation? Do you have other non-ACH deposits? Do you currently use a labor distribution system? Is it part of the payroll system you currently use? Process Process Process Process Process Process Process
Describe its structure. Process What other systems does labor distribution interface with? Process What types of reports do you currently have? Process Volume? Frequency? Performance Performance
Get 1 page sample of all reports. (Include sort & breaks) Process Who is responsible for submitting on-demand report requests? Process
Who is responsible for creating or modifying reports? Process PAY What tool does this person(s) use for creating or modifying reports? Process PAY How long does it take to create or modify reports? Metric, Performance PAY How do you maintain your Project Set Up data? How do you audit your Project Set Up data? Which operations/processes do you want to streamline for Project Set Up ? Which operations/processes do you want to eliminate for Project Set Up ? Are there any time-intensive Project Set Up operations/processes that need to be addressed? How do you close an accounting period for Project Set Up ? Is the schedule to close an accounting period for Project Set Up documented? How long does it take to close an accounting period for Project Set Up ? 107004082.xls.ms_office Process Process Process Process Process Process Process Process PA PA PA PA PA PA PA PA 357 of 1188
8/22/2012

How long should it take to close an accounting period for Project Set Up ? Is closing an accounting period for Project Set Up a hard close or a soft close? How are adjustments to closed periods for Project Set Up handled? How do you open an accounting period for Project Set Up ? Is the schedule to open an accounting period for Project Set Up documented? How long does it take to open an accounting period for Project Set Up ? Who performs the tasks associated with opening an accounting period for Project Set Up ? Who performs the tasks associated with closing an accounting period for Project Set Up ?
Type Setup Metric

Process Process Process Process Process Process Process Process
= Application
PA PA PA PA PA PA PA PA
Response
Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Project Set Up ? Process What business performance statistics do you monitor for Project Set Up ? Process What are your Project Set Up reporting requirements with respect to functional vs. foreign currencies? Set Up, Process What are your Project Set Up reporting requirements with respect to summary or detail formats? Obtain report listing. Set Up, Process What reports do you currently generate to meet your Project Set Up reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Set Up,Process Is there any Project Set Up reporting requirement that your current set of reports does not meet? Set Up Are Project Set Up reports standard across multiple Sets of Books, for example, subsidiaries? Set Up Are Project Set Up reports standard across multiple levels within a Set of Books, for example, divisions? What account codes and/or descriptions are required on Project Set Up reports? Do you provide a "key" of content/information somewhere on the Project Set Up report? What Project Set Up reports are grouped together on a regular basis and printed in one print run? Who receives a copy of the Project Set Up reports? 107004082.xls.ms_office
PA PA
PA
PA
PA PA PA
Set Up Set Up Set Up Set Up,Process Process
PA PA PA PA PA 358 of 1188
8/22/2012

What is the criteria for determining who should receive a copy of any Project Set Up report? How do you update a Project Set Up reports distribution list? Is the process to update a Project Set Up reports distribution list documented? How long does it take to update a Project Set Up reports distribution list? How long should it take to update a Project Set Up reports distribution list? Who performs the tasks associated with updating a Project Set Up reports distribution list?
Type Setup Metric

= Application
PA PA PA PA PA
Response
Revisit Y/N
Process PA Is there any requirement for online (softcopy) distribution and/or remote location printing for Project Set Up reports? Set Up,Process PA Do some of these Project Set Up reports belong in report sets? Always being run together? Set Up PA Do the separate business units run their own Project Set Up reports? Process,Performance PA What type of printers do you run Project Set Up reports (including checks, purchase orders, and so on) on? Where are they located? Set Up,Performance PA Do you run Project Set Up reports for different companies or cost centers? Process PA Do you have security requirements on who can enter data for Project Set Up ? (for example, by company? by cost center?) Process PA Do you have security reports on who can run Project Set Up reports? (by company, by cost center, and so on) Set Up,Process PA Will there need to be terminal security for Project Set Up ? Set Up PA Do you run security reports on a regular basis for Project Set Up ? Process PA Do you have documentation on your current system security requirements for Project Set Up ? Process PA Map each GL user to a menu structure. Will any new ones need to be created for Project Set Up ? Set Up,Process PA Do you review requirements for validation rules, allowing certain Project Set Up accounts to be valid with only certain other values. Set Up PA Please provide your organization hierarchy. Set Up PA What are the types of organizations? Which organizations are projects/tasks/employees? Please provide a list of job titles. Please provide overall system flow diagram. 107004082.xls.ms_office Set Up assigned Set Up Set Up Set Up PA PA PA 359 of 1188 PA
8/22/2012
Type Setup Metric
= Application
PA PA PA
Response
Revisit Y/N
Please provide any other documentation on the existing system. Set Up Do you perform project costing, project billing or both? Set Up Do your project periods differ from your accounting periods? Set Up Are there separate procedures necessary to open, close, and maintain project periods which are different from accounting periods? Process How are adjustments to closed periods handled? Process How do you maintain/audit your project data? Process Do you have a prospect system separate from the customer information? Process Do you monitor profitability/analysis by Project Type? Process Do you monitor profitability/analysis by Organization (cost center, division, region)? Process Do you monitor profitability/analysis by Business Line or Function Process Do you monitor profitability/analysis by Skill/Job? Process Do you monitor profitability/analysis by Revenue Category? Process Do you monitor profitability/analysis by Activity? Do you monitor profitability/analysis by Employee? Do you track Employee Utilization, for example, billable versus non-billable, costs versus revenues? Do you use projects to track Overhead activities and/or Product Development efforts? Is "activity-based costing" an issue that is important to your company? Do you monitor profitability/analysis by Industry/Market Sector? Do you monitor profitability/analysis by Customer/Customer Type? How many projects do you plan to monitor? How often are project performance reports generated? Process Process
PA PA, AR, GL PA, PA, AR, GL PA, GL PA, GL PA, GL PA, GL PA, GL PA, GL PA, GL, HR
Process Process Process Process Process Metric
PA, HR PA, GL PA, GL PA, GL PA, GL PA PA PA, AP PA 360 of 1188
Metric Do you use outside vendors in your project work? Process Are project numbers system generated or manually entered? Set Up 107004082.xls.ms_office
8/22/2012
Type Setup Metric
= Application
PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA
Response
Revisit Y/N
Are different organizations responsible for different projects? Process Does your company manage different types of projects? What are they? Set Up How many different project types does it manage? Metric To what degree does client management influence the volume and type of work a customer seeks? Process Do you complete work for public or private sector entities? Process Do you define a Work Breakdown Structure (WBS) for each project? Set Up,Process How many tasks are included in a typical WBS? Metric What tasks are involved in a typical WBS? Set Up Do you assign roles or responsibilities to employees for each project? Set Up,Process How many different roles are there for each project? Metric What are the roles for each project? Set Up Do you classify projects by sector, industry, or other category? Set Up,Process How many different classifications are there for project types? Metric What are the classifications for project types? Set Up Do you employ controls (dates, expense type, and so on) to restrict charges to a project? Set Up,Process How many different control types to restrict charges to a project do you employ? Metric What are the control types to restrict charges to a project? Set Up How many different project budget variables (total cost, labor hours, and so on) do you track when monitoring project performance? Metric What are the project budget variables you track when monitoring project performance? Process Do you use project budgets/plans for anticipated revenue, as well as cost, to track project performance? Do you budget revenues and costs at different or the same levels of detail? Do you validate project funding during preparation of the budget? What are your categories of projects? (Direct, Indirect, Capital, Expense, and so on) What types of work or service do tasks represent? 107004082.xls.ms_office
PA PA
Process Process Process Set Up Set Up
PA PA PA PA PA 361 of 1188
8/22/2012

What type of Work Breakdown Structure do you use? What is the maximum number of levels in the WBS? What is the maximum number of tasks in a project? Please provide a sample WBS. How are Work Breakdown Structures generated? Do you use templates for repetitive projects? How many customers per project? Are projects funded? How is funding recorded?
Type Setup Metric

Process Metric Metric Set Up Process Set Up Metric Set Up Process
= Application
PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA, AP, PO
Response
Revisit Y/N
What project status do you use? Metric How are projects approved for setup, charges, revenue, and invoicing? Process What is the project life cycle? Set Up How are projects initiated? Do you have indirect projects? At what WBS level are cost and revenue budgeted? Do you budget by type of expenditure? What budget versions do you maintain? What type of controls do you have on budgets? How are budget changes handled? Are hard limits on budgets enforced? Process Metric Set Up Set Up Set Up Process Process Metric
Do budgets include burdens? Metric Do you record customer contracts in the project accounting system? Set Up Do you track "Committed" as well as "Actual" costs for projects? Process What are the components/sources (requisitions, purchase orders, pending invoices, and so on) of a projects Committed costs? Set Up,Process Do you allocate or attribute overhead costs to projects? Process To what degree does your company track activities, costs, and revenues for "Services," performed for and reimbursed by a customer? Process Explain the techniques (burdening rates, cost multipliers, and so on) that you use. Set Up,Process Does your organization track shared resources, (for example, employee from Group A works on a project managed by Group B) with respect to revenue and cost? Process Are contracts used to fund multiple projects/tasks? 107004082.xls.ms_office Set Up
PA, AP, PO PA, AP, GL, PO
PA PA
PA, HR PA 362 of 1188
8/22/2012

Do you do commitment reporting? Please provide a sample commitment report. Are burdens separated out for reporting? Please provide samples of your major reports. How are reports distributed? Does your company respond to Request for Proposals (RFPs) to obtain work? How does your company monitor the Win/Loss rate in the RFP process? How does your company monitor Proposal Cost Recovery in the RFP process? How does your company monitor industries and market sectors in the RFP process? How does your company monitor customers or customer types in the RFP process? What is your present security scheme for project accounting? If you use roles, how many different roles have been identified?
Type Setup Metric

Set Up Set Up Set Up Set Up Process Process Process Process Process Process Set Up
= Application
PA PA PA PA PA PA PA PA PA PA PA PA PA PA, AP PA, AP PA, AP
Response
Revisit Y/N
Metric How is access to labor cost/rates controlled? Process How are sub-contracted costs included in the cost of a project? Process How many Time Reports are submitted? How many Expense Reports are submitted? Metric Metric
If employees submit Time Reports and Expense Reports on-line, what software and hardware are used? Process Do employees submit Time Reports and Expense Reports on paper Process Are costs that are associated with "borrowed" employees, (for example, employee from Group A works on a project managed by Group B) attributed to lending or project organization? Process Do you maintain a log used to attribute the use of equipment to specific projects? Set Up,Process Are purchases recorded against projects/tasks? What are your category of expenditures? Set Up Set Up
PA, AP PA, AP, HR
PA PA PA PA PA PA 363 of 1188
What type of expenditures are burdened? Set Up What types of adjustments/corrections are made to expenditures? Process 107004082.xls.ms_office
8/22/2012
Type Setup Metric
= Application
PA
Response
Revisit Y/N
What category and type of expenditures do you charge to projects? Set Up Please provide an accounting diagram of the transactions for each type of expenditure. Include natural account, clearing account, organization, debit and credit. Set Up How are intercompany or intracompany charges handled? Process Who approves timecards? Process
PA PA PA
Are timecards entered on-line by individuals, in preapproved batches, or imported from another system? Process Is time entered daily, or summarized for a period? Do you enter overtime? How is overtime charged? Process Set Up Process
PA PA PA PA PA PA PA PA PA
Do you bill overtime? Set Up Is overtime calculated by the system, or by the user before entry? Set Up What rules are used for system calculated overtime? Set Up
Which organizations are charged for labor cost? Set Up How do you account for borrowed/lent labor resources for timecard purposes? Process Please diagram how labor cost and revenue are accounted? Include cross charges, burdens, direct and indirect charges. Set Up Who approves expenses? How are expense report handled? Set Up adjustments/corrections Process Set Up Set Up Process Set Up Process
PA PA PA PA PA PA PA PA 364 of 1188
What cost elements are entered via expense reports? Are expenses entered in units or dollars? How are expense report costs accounted? What types of expenditures are entered as usages? How are usages recorded and entered? 107004082.xls.ms_office
8/22/2012

How is usage cost calculated and accounted? How are usage adjustments/corrections made? Are usages entered in units or dollars? How is revenue calculated and accounted? Please provide a sample of a project budget. Do you use time-phased budgets? What type of customer contracts do you track?
Type Setup Metric

Process Process Set Up Performance Performance Performance Performance
= Application
PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA 365 of 1188
Response
Revisit Y/N
What reporting is done against contracts? Performance What accounting functions are required for each type of expenditure? Performance At what level of detail are they recorded? (individual assets or pools) Performance How do you maintain your Project Billing data? Process How do you audit your Project Billing data? Which operations/processes do you want to streamline for Project Billing? Which operations/processes do you want to eliminate for Project Billing? Are there any time-intensive Project Billing operations/processes that need to be addressed? How do you close an accounting period for Project Billing? Is the schedule to close an accounting period for Project Billing documented? How long does it take to close an accounting period for Project Billing? How long should it take to close an accounting period for Project Billing? Is closing an accounting period for Project Billing a hard close or a soft close? How are adjustments to closed periods for Project Billing handled? How do you open an accounting period for Project Billing? Is the schedule to open an accounting period for Project Billing documented? How long does it take to open an accounting period for Project Billing? Who performs the tasks associated with opening an accounting period for Project Billing? Who performs the tasks associated with closing an accounting period for Project Billing? 107004082.xls.ms_office Process Process Process Process Process Process Process Process Process Process Process Process Process Process Process
8/22/2012
Type Setup Metric
= Application
PA PA
Response
Revisit Y/N
Where in your accounting cycle do you run standard reports and statements for Project Billing? Process What business performance statistics do you monitor for Project Billing? Process What are your Project Billing reporting requirements with respect to functional vs. foreign currencies? Setup, Process What are your Project Billing reporting requirements with respect to summary or detail formats? Obtain report listing. Setup, Process What reports do you currently generate to meet your Project Billing reporting requirements? Provide examples of each. Include source (could be manual), user, frequency, or number of copies. Setup,Process Is there any Project Billing reporting requirement that your current set of reports does not meet? Setup Are Project Billing reports standard across multiple Sets of Books, for example, subsidiaries? Setup Are Project Billing reports standard across multiple levels within a Set of Books, for example, divisions? What account codes and/or descriptions are required on Project Billing reports? Do you provide a "key" of content/information somewhere on the Project Billing report? What Project Billing reports are grouped together on a regular basis and printed in one print run? Who receives a copy of the Project Billing reports? What is the criteria for determining who should receive a copy of any Project Billing report? How do you update a Project Billing reports distribution list? Is the process to update a Project Billing reports distribution list documented? How long does it take to update a Project Billing reports distribution list? How long should it take to update a Project Billing reports distribution list? Who performs the tasks associated with updating a Project Billing reports distribution list?
PA
PA
PA PA PA
Setup Setup Setup Setup,Process Process Process Process Process Process Process
PA PA PA PA PA PA PA PA PA PA PA
Process Is there any requirement for online (softcopy) distribution and/or remote location printing for Project Billing reports? Setup,Process Do some of these Project Billing reports belong in report sets? Always being run together? Setup 107004082.xls.ms_office
PA PA 366 of 1188
8/22/2012
Type Setup Metric
Do the separate business units run their own Project Billing reports? Process,Performance PA What type of printers do you run Project Billing reports (including checks, purchase orders, and so on) on? Where are they located? Setup,Performance PA Do you run Project Billing reports for different companies or cost centers? Process PA Do you have security requirements on who can enter data for Project Billing? (for example, by company? by cost center?) Process PA Do you have security reports on who can run Project Billing reports? (by company, by cost center, and so on) Will there need to be terminal security for Project Billing? Do you run security reports on a regular basis for Project Billing? Do you have documentation on your current system security requirements for Project Billing? Map each GL user to a menu structure. Will any new ones need to be created for Project Billing? Do you review requirements for validation rules, allowing certain Project Billing accounts to be valid with only certain other values. Do you monitor project receivables agings and/or collections effectiveness? Do you monitor project receivables agings and/or collections effectiveness by manager? Do you monitor project receivables agings and/or collections effectiveness by customer? Do you monitor project receivables agings and/or collections effectiveness by organization? How do you group your customers for credit limits, credit checks?
Setup,Process Setup Process Process Setup,Process
PA PA PA PA PA
Setup Process Process Process Process Process
PA PA, AR, GL PA, AR, GL PA, AR, GL PA, AR, GL AR AR AR AR AR AR
How do you group your customers for statements? Process How do you group your customers for interest charges for late payments? Process How do you group your customers for payment rules? How many project customers do you have? Do you send customers statements? Process Metric Process
Do terms and conditions of customer agreements and/or payment terms change based upon the status of their accounts? Process How are adjustments to closed periods handled? Process Do you ever adjust receivables? 107004082.xls.ms_office Process
AR PA, AR, GL AR 367 of 1188
8/22/2012

How do you adjust receivables? Do you limit the amounts when adjusting receivables? Do you receive deposits and/or prepayments?
Type Setup Metric

= Application
AR AR AR
Response
Revisit Y/N
How do you determine whether indirect labor costs, such as overhead, are actually recovered through your billing practice? Process How do you determine whether the costs of non-labor assets are recovered with bill rates or mark-ups? Process Typically, how many project-related payments do you receive a month? Metric Does your company manage contract projects? Process How many different contract project types, (for example, billing method type) does your company manage? Metric What different contract types does your company manage? Setup To what degree does client management influence customer billing arrangements? Process Do you maintain standard bill rate schedules? Setup,Process How many different schedules bill rate schedules are there? Metric What are the schedule types (for example, employee, job title, or non-labor resources)? Setup Do you track distinct customer contact types, (for example, billing shipping, technical, and so on)? Process How many different customer contact types does your company track? Metric What are the different customer contact types? Setup Do you ever perform one project for multiple customers? Process Do you employ multiple billing methods? Process How many different billing methods do you employ? What are the different billing methods you employ? Metric Setup
PA, GL
PA AR PA
PA PA PA PA PA PA PA PA PA PA PA PA PA
Do you ever use one method to bill customers and a different to accrue revenue, for the same project? Process Do you employ controls (dates, expense type, and so on) to restrict billable, as well as non-billable, charges to a project? Setup,Process How many different control types do you employ to restrict billable and non-billable charges to a project? Metric 107004082.xls.ms_office
PA
PA
PA 368 of 1188
8/22/2012

What are the control types employed to restrict billable and non-billable charges to a project? Do you use standard invoice lines with default accounting information? Do you have any subsidiaries that bill customers in a foreign currency? Are there any other foreign currency issues regarding invoices and/or payments? What type of payment terms do you provide? Do you allow split payment terms?
Type Setup Metric

Setup Setup,Process Process Process Setup Setup
= Application
PA AR AR, GL AR, GL AR AR AR PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA PA 369 of 1188
Response
Revisit Y/N
Do you allow discount payment terms? Setup What types of expenditures are entered as vendor invoices? Setup Please diagram how vendor invoices and revenue are accounted? Process Please provide a sample vendor invoice. Setup How are vendor invoice adjustments and corrections made? Process At what level of the organization structure is revenue recognized? Setup How do you account for borrowed/lent resources for revenue purposes? Process Are limits on revenue enforced? Metric Please provide samples of revenue credit reports. Do you use write-ons and write-offs for revenue? How are write-ons and write-offs recorded? How are write-ons and write-offs accounted? How often are projects invoiced? How are invoices formatted? Setup Setup Process Process Metric Setup
Please provide a sample of each format used. Setup Are invoices printed from the system or manually typed? Setup Is retention applied? Setup How are invoices numbered? Process Are all invoices generated at the same time or spread over the month? Setup Are invoices subtotaled? Setup Are directs costs separate from burdens? Is invoice printing centralized or decentralized? Who generates and approves invoices? Are invoicing limits enforced? How are rates determined? How are costs marked up? Please provide a sample rate schedule. 107004082.xls.ms_office Setup Setup Process Setup Process Process Setup
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Are rates scheduled by job title or employee? How often do rate schedules change? How often and for what reasons are rates overridden? What invoice adjustments/corrections are made?
Type Setup Metric

Metric Metric Metric Process
= Application
PA PA PA PA PA PA PA OSM OSM OSM OTM OTM OTM OTM OTM OTM OTM OTM OTM OTM OTM OTM
Response
Revisit Y/N
Who collects on invoices? Process Do you have milestone invoices, scheduled payments, pre-bills, and so on? Setup What methods of revenue recognition are used? (time and material, percent complete, and so on) Process What approvals are required for quotes? Process How do you generate quotes? Are there product configuration requirements for quoting? Do you take sales orders over the phone? Do you take sales orders over the web? Do certain telesales reps work with certain products? Do certain telesales reps work with certain customers? Do certain telesales reps work with certain languages? How do you route sales calls? Process Process Process Process Process Process Process Process
Do you perform outgoing sales calls? Process Do the same reps handle outgoing calls and incomming calls? Process How many tele agents do you have? Process How many different sites do you perform telephone sales or service? Process How many agents at each site? Process How many different telephone workflows do you have? Process
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Module based Selection
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AR *,AR *,
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OBM Level I
OBM Level II

654 655 656 657 658 659 660 661 662 663 664 665 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 702 703 704 Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Revisit Y/N

610 of 1188
8/22/2012
OBM Level I
OBM Level II

705 706 707 708 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 761 762 763 764 765 766 767 768 769 770 771 772 773 774 775 776 777 778 779 Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment
Revisit Y/N not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified not identified
Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection 611 of 1188
8/22/2012
OBM Level I
OBM Level II

780 781 782 783 785 786 787 788 789 790 791 792 793 794 795 796 797 798 799 800 801 802 803 804 805 806 807 808 809 814 815 816 817 818 819 820 821 1694 1695 1696 1697 Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection Invoicing and Collection not identified not identified not identified not identified
Revisit Y/N
612 of 1188
8/22/2012
OBM Level I
OBM Level II

1698 1733 1734 1735 1736 1737 1738 1739 1746 1747 1748 1749 1750 1751 1752 1753 1754 1755 1756 1757 1758 1759 1760 1761 1762 1763 1764 1765 1766 1767 1768 1769 1770 1771 1772 1773 1774 1775 1776 1777 1778 Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment not identified not identified not identified not identified not identified not identified not identified not identified Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Revisit Y/N
613 of 1188
8/22/2012
OBM Level I
OBM Level II

1779 1780 1781 1782 1783 1784 1785 1786 1787 1788 1789 1790 1791 1792 1793 1794 1795 1796 1797 1798 1799 1800 1801 1802 1803 1804 1805 1806 1807 1808 1809 1810 1811 1812 1813 1814 1815 1816 1817 1818 1819 Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Revisit Y/N
614 of 1188
8/22/2012
OBM Level I
OBM Level II

1820 1821 1822 1823 1824 1859 1860 1861 1862 1863 1864 1865 1866 1867 1868 1869 1870 1871 1872 1873 1874 1875 1876 1877 1878 1879 1880 1881 1882 1883 1884 1885 1886 1887 1888 1889 1890 1891 1892 1893 1894 Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling
Revisit Y/N
615 of 1188
8/22/2012
OBM Level I
OBM Level II

1895 1896 1897 1898 1899 1900 1901 1902 1903 1904 1905 1906 1907 1908 1909 1910 1911 1946 1947 1948 1949 1950 1951 1952 1953 1954 1955 1956 1957 1958 1959 1960 1961 1962 1963 1964 1965 1966 1967 1968 1969 Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Order Entry & Scheduling Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns
Revisit Y/N
616 of 1188
8/22/2012
OBM Level I
OBM Level II

1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Order Fulfillment Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns Customer Returns
Revisit Y/N
617 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
618 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
619 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
620 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
621 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
622 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
623 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
624 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
625 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
626 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
627 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
628 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
629 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
630 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
631 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
632 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
633 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
634 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
635 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
636 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
637 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
638 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
639 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
640 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
641 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
642 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
643 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
644 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
645 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
646 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
647 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
648 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
649 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
650 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
651 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
652 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
653 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
654 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
655 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
656 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
657 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
658 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
659 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
660 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
661 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
662 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
663 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
664 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
665 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
666 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
667 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
668 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
669 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
670 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
671 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
672 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
673 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
674 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
675 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
676 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
677 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
678 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
679 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
680 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
681 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
682 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
683 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
684 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
685 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
686 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
687 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
688 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
689 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
690 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
691 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
692 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
693 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
694 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
695 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
696 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
697 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
698 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
699 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
700 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
701 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
702 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
703 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
704 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
705 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
706 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
707 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
708 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
709 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
710 of 1188
8/22/2012
OBM Level I
OBM Level II
Revisit Y/N
711 of 1188
8/22/2012
712 of 1188
8/22/2012
713 of 1188
8/22/2012
714 of 1188
8/22/2012
715 of 1188
8/22/2012
716 of 1188
8/22/2012
717 of 1188
8/22/2012
718 of 1188
8/22/2012
719 of 1188
8/22/2012
720 of 1188
8/22/2012
721 of 1188
8/22/2012
722 of 1188
8/22/2012
723 of 1188
8/22/2012
724 of 1188
8/22/2012
725 of 1188
8/22/2012
726 of 1188
8/22/2012
727 of 1188
8/22/2012
728 of 1188
8/22/2012
729 of 1188
8/22/2012
730 of 1188
8/22/2012
731 of 1188
8/22/2012
732 of 1188
8/22/2012
733 of 1188
8/22/2012
734 of 1188
8/22/2012
735 of 1188
8/22/2012
736 of 1188
8/22/2012
737 of 1188
8/22/2012
738 of 1188
8/22/2012
739 of 1188
8/22/2012
740 of 1188
8/22/2012
741 of 1188
8/22/2012
742 of 1188
8/22/2012
743 of 1188
8/22/2012
744 of 1188
8/22/2012
745 of 1188
8/22/2012
746 of 1188
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747 of 1188
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748 of 1188
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749 of 1188
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750 of 1188
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751 of 1188
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752 of 1188
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753 of 1188
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754 of 1188
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755 of 1188
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756 of 1188
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757 of 1188
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758 of 1188
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759 of 1188
8/22/2012
760 of 1188
8/22/2012
761 of 1188
8/22/2012
762 of 1188
8/22/2012
763 of 1188
8/22/2012
764 of 1188
8/22/2012
765 of 1188
8/22/2012
766 of 1188
8/22/2012
767 of 1188
8/22/2012
768 of 1188
8/22/2012
769 of 1188
8/22/2012
770 of 1188
8/22/2012
771 of 1188
8/22/2012
772 of 1188
8/22/2012
773 of 1188
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774 of 1188
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775 of 1188
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777 of 1188
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778 of 1188
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779 of 1188
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780 of 1188
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781 of 1188
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782 of 1188
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783 of 1188
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784 of 1188
8/22/2012
785 of 1188
8/22/2012
786 of 1188
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787 of 1188
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788 of 1188
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789 of 1188
8/22/2012
790 of 1188
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791 of 1188
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792 of 1188
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793 of 1188
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794 of 1188
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795 of 1188
8/22/2012
796 of 1188
8/22/2012
797 of 1188
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798 of 1188
8/22/2012
799 of 1188
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800 of 1188
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801 of 1188
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802 of 1188
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803 of 1188
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804 of 1188
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805 of 1188
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806 of 1188
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807 of 1188
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808 of 1188
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809 of 1188
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810 of 1188
8/22/2012
811 of 1188
8/22/2012
812 of 1188
8/22/2012
813 of 1188
8/22/2012
814 of 1188
8/22/2012
815 of 1188
8/22/2012
816 of 1188
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817 of 1188
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818 of 1188
8/22/2012
819 of 1188
8/22/2012
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N o
OBM Level I
OBM Level II
OBM Level III
OBM Level IV
OBM Row No.
P r o c e
Type = Setup Metric Process s Performan ce s Category Process Analysis Questions

What type(s) of customers do you have? Process How do you group your customers for credit limits/credit checks? Process,Setup
591
Order Fulfillment Entry & Scheduling Order Manage Customers
Customers
592
Customers
593
Customers
How do you group your customers for statements? Process,Setup
918 of 1188
8/22/2012
594
Customers
How do you group your customers for interest charges for late payments? Process,Setup
595
Customers
How do you group your customers for payment rules? Process,Setup How many customers do you have? Metric What type of payment terms do you provide? Setup Do you provide split term payment terms? Setup Do you provide discount payment terms? Setup Do you automatically number new customers as they are created? Process
596
Customers
597
Customers
598
Customers
599
Customers
605
Customers
919 of 1188
8/22/2012
606
Customers
Do you automatically number customer business purposes as they are created? Process Do you track and record relationships between customers e.g. franchises, subsidiaries etc.? Process
607
Customers
608
Customers
Do you create reciprocal customer relationships whenever you create a relationship between customers for tracking purposes? Process
609
Customers
Do you send customers statements? Process Do you have multiple "remit tos"? Process How are multiple "remit tos" determined for each customer? Process 920 of 1188
610
Customers
611
Customers
8/22/2012
612
Customers
What credit information is tracked for each customer? Process
613
Customers
Do terms and conditions of customer agreements and/or payment terms change based upon the status of their accounts? Process How do you maintain/aud it your customer data? Process Do you have a prospect system separate from the receivables customers? Process Who has access to your customer database? Process
614
Customers
615
Customers
617
Customers
921 of 1188
8/22/2012
618
Customers
Do you have the same customers repeated multiple times in the datafiles or the same customer for different operating units? Process
619
Customers
How do you track customers with different or multiple bill-to and ship-to addresses? Process Who maintains your customer information? Process How do you receive notice to create/gener ate an invoice to bill a customer? Process
620
Customers
621
not Order Fulfillment Invoicing andidentified Collection
Invoicing
922 of 1188
8/22/2012
not
622 Order Fulfillment Invoicing andidentified Collection 6 Invoicing
How do you link the specific products/ser vices that you sell, with general ledger accounts at Invoice Entry? Setup,Process Do you regularly invoice customers for the same items? Process
not
not
Do you use standard invoice lines with default pricing and default accounting information? Setup,Process
not
not
Do you ever use invoice forms and/or the invoice entry process for transactions other than billing customers? Process Do you use Debit Memos? Process
923 of 1188
8/22/2012
627
not Order Fulfillment Invoicing andidentified Collection not Order Fulfillment Invoicing andidentified Collection not
Invoicing
How are Debit Memos accounted for? Process Why are Debit Memos used? Process What items appear on Debit Memos? Process Do you use Customer Account Credit Memos? Process How are Customer Account Credit Memos used? Process Why are Customer Account Credit Memos used? Process What items appear on Customer Account Credit Memos? Process Do you enter invoices in batches? Process How are batch invoices defined? Setup
628
Invoicing
629
Order Fulfillment Invoicing andidentified Collection
Invoicing
not
not
not
not
634
not Order Fulfillment Invoicing andidentified Collection not
Invoicing
635
Invoicing
924 of 1188
8/22/2012
not
Do you use batch controls, such as counts and amounts? Process
not
What are the units of measure you use when you bill customers for products and/or services? Setup,Process Do you require taxes to be established for use when preparing invoices? Setup Do you validate the tax rate against a Customers Ship To address when preparing invoices? Setup Do you have any subsidiaries that bill customers in a foreign currency? Process
not
not
not
925 of 1188
8/22/2012
not
Are there any other foreign currency issues regarding invoice generation? Process How many invoice types do you have? Setup,Metric How frequently do you invoice your customers? Metric How do you track sales revenue on invoices? How is it reported? Process What different shipping methods do you use? Process How do you number your invoices? Process Do you have standard default line items that you use? Process
not
not
not
not
646
Invoicing
not
926 of 1188
8/22/2012
648
Invoicing
Do you have standard default line items that you use or are most lines free format? Process What type of units of measure do you use? Process
649
Invoicing
not
Do you have different price schedules dependent on customer or volumes? Process Where are your price schedules maintained? Process How often are sales orders invoiced? Metric What is the criteria to invoice? Process What items appear on your invoices (inventory? noninventory?) Process
651
Invoicing
652
Invoicing
653
Invoicing
not
927 of 1188
8/22/2012
not
Who maintains your valid payment terms? What are they? Process What paper stock is used to print the invoices? Process Where are the invoices printed? How many printers and where are they? Preprinted forms? Process What remit to address is assigned for your invoices? Process Do you assign shipping charges for your invoices? Process How are shipping charges calculated? Process How do you calculate your tax charges? What are the rates? Process
not
not
658
Invoicing
not
not
not
928 of 1188
8/22/2012
not
How do you keep your tax rate information up to date? Process Why credit memos used? are
not
Process
not
How are the revenue, receivable, freight and tax accounts configured for each invoice type? Process How are adjustments to closed periods handled? Process
not
665 Order Fulfillment Invoicing andidentified Collection 6
Open/Close Periods
not
666
identified Financial Management General Financial Accounting not
Revenue
Do you ever recognize revenue from a single transaction over multiple periods? Process When do you recognize revenue? Process How many General Ledger accounts do you distribute to? Setup, Process 929 of 1188
667
identified Financial Management General Financial Accounting
Revenue
not
107004082.xls.ms_office 668
Revenue
8/22/2012
not
669
Revenue
When do you create or recognize outstanding receivables? Process Do you distribute earned and unearned revenue? What are the GL accounts? Setup,Process
not
670
Revenue
671
not identified Financial Management General Financial Accounting
Revenue
Do you have unbilled receivables? Process Is revenue assignment associated with sales people information? Process Do you assign nonrevenue credit to sales people? Process
672
Revenue
not
673
Revenue
not
674
Revenue
Do you have special revenue recognition for long-term agreements? Process
930 of 1188
8/22/2012
675
Order Fulfillment Entry & Scheduling Process Order Setup Order
Sales
How do you maintain and assign salespeople to customers? Process, Setup Do you track Sales Territory Information? Process
676
Sales
677
Sales
How is Sales Territory Information for tracking purposes derived? (i.e. customer, salesperson etc.) Process
681
Sales
Do you maintain mandatory and/or optional reviews in your orders cycle for credit risk, legal compliance, and/or other approvals? Process Do you have sales representativ es? How many? Process,Metric How do you breakup territory for sales? Process 931 of 1188
697
Sales
698
Sales
8/22/2012
699
Sales
How do you assign commissions ? Process Do you track non-revenue sales credits? Process
700
Sales
not
701
Invoicing
Do you automatically determine the general ledger accounts for specific transactions (i. e. receivables, freight, tax, unearned revenue, unbilled receivables, etc.) during Invoice Entry? Setup Do you have a central registry of customers which supports more than one business? Process
not
702
identified Order Fulfillment
not identified
Customers
932 of 1188
8/22/2012
not
703
identified Order Fulfillment
not identified
Customers
Will customers of different businesses be supplied with the same items ? Process
not
750 Order Fulfillment Invoicing andidentified Collection 7 Collections
How do you enter/manag e a credit amount owed to the customer by your company? Process
not
How do you enter/manag e a credit amount owed to your company by the customer Process
752
not Order Fulfillment Invoicing andidentified Collection not Order Fulfillment Invoicing andidentified Collection not Order Fulfillment Invoicing andidentified Collection
Collections
Do you send customers statements? Process Do you ever adjust receivables? Process How do you adjust receivables? Process
753
Collections
754
Collections
933 of 1188
8/22/2012
not
not
Do you limit the amounts when adjusting receivables? Process What do your agings look like? Process Do you have multiple "remit tos"? Process How are multiple "remit tos" determined for a customer? Process What credit information is tracked for each customer? Process Do you charge finance charges? Process How do you charge finance charges? Process Do you send dunning letters to customers? Process Do collectors actively call customers on delinquent items? Process 934 of 1188
757
Collections
not
not
not
not
762
Collections
763 107004082.xls.ms_office
Collections
8/22/2012
not
What is the process for tracking actions to collect on delinquent accounts? Process Is the process for tracking actions to collect on delinquent accounts automated? Process
not
not
Do terms and conditions of customer agreements and/or payment terms change based upon the status of their accounts? Process Do you monitor your collectors performance ? Process What metrics are used to monitor collections performance ? Metric
not
not
935 of 1188
8/22/2012
not
Do you run a detailed expense statement periodically? Process How often is a detailed expense statement run and to whom is it distributed? Process
not
not
Do you do cash requirements forecasting? Process What sort of buckets do you use for cash requirements forecasting? (i.e. 30, 60, 90...) Process How do you monitor customer account status? Process Do you have a separate aging for collectors? Process Do you use Debit Memos? Process How are Debit Memos accounted for? Process 936 of 1188
not
not
774

Collections
775
Invoicing
not
776 107004082.xls.ms_office Order Fulfillment Invoicing andidentified Collection 7 Invoicing
8/22/2012
777
Invoicing
Why are Debit Memos used? Process What items appear on Debit Memos? Process Do you use Customer Account Credit Memos? Process How are Customer Account Credit Memos accounted for? Process Why are Customer Account Credit Memos used? Process What items appear on Customer Account Credit Memos? Process How do you maintain/aud it your customer data? Process How are adjustments to closed periods handled? Process Do you enter your payments in batches? Setup 937 of 1188
778
Invoicing
not
not
not
not
783
Invoicing
784
Open/Close Periods
785
Order Fulfillment Invoicing andProcess Remittances Collection
Payments
8/22/2012
786
Payments
How are batches identified? Setup
787
Payments
How do your customers generally pay invoices?sin gle check -single invoicesingle check -multiple invoicesmulti ple checks -multiple invoices Process Do you use batch control counts and amounts? Setup Do you use more than one bank account and/or cash account? Setup Do you have customers who pay other customers invoices? Process Do you use lockboxes? Process How many lockboxes do you use? Metric
788
Payments
789
Payments
790 791
Order Fulfillment Invoicing andProcess Remittances Collection Order Fulfillment Invoicing andProcess Remittances Collection
7 7
Payments Payments
792
Payments
938 of 1188
8/22/2012
793
Payments
What types of payments are received and input? (i.e. check, cash etc.) Setup,Process How do you receive and input payments? Setup,Process Do you receive deposits and/or prepayments ? Process Do you receive noncustomer related payments? Process How are noncustomer related payments accounted for? Process How do you handle payments without remittance information? Process How do you handle payments from unknown sources? Process
794
Payments
795
Payments
796
Payments
797
Payments
798
Payments
799
Payments
939 of 1188
8/22/2012
800
Payments
What are your policies and procedures about adjusting payments? Process What are your policies and procedures about reversing payments? Process How often do you adjust payments? Metric How often do you reverse payments? Metric How many payments do you receive in a month? Metric How many checks are returned by the bank in a period? Metric, Process
801
Payments
802
Payments
803
Payments
804
Payments
805
Payments
806
Payments
What are the reasons for checks being returned by the bank? Process Who applies cash? Process How is cash applied? Process 940 of 1188
807
Payments
808 107004082.xls.ms_office
Payments
8/22/2012
809
Payments
Do you create chargebacks (Debit Items) for customer deductions? Process
not
810
Do you reconcile payments Reconciliatio with the n bank? Process How do you reconcile payments Reconciliatio with the n bank? Process How often do you reconcile payments Reconciliatio with the n bank? Process How are bank reconciliation Reconciliatio errors n handled? Process Do you forecast cash collection for collectors? Performance What are your goals for cash collection and DSO? Performance
not
811
not
812
not
813
not
not
941 of 1188
8/22/2012
not
How do you enter/manag e a credit amount owed to the customer by your company? Process
not
How do you enter/manag e a credit amount owed to your company by the customer Process Do you have a central registry of customers which supports more than one business? Process Do you send dunning letters to customers? Process Are there businesses in different GL Set of Books whom you will need to invoice ? Process
not
not
not
942 of 1188
8/22/2012
not
Will you need to invoice for the same items from different businesses ? Process Who maintains customer information? Process Do you default other information (payment terms, shipping, tax) at the Customer Level? Process
1746
19
Customer Information
1747
19
1748
19
Can this information be changed and updated at the time of order entry? Process
1782
19
Do you require hard copy of the customer purchase order prior to Order Taking order entry? Process Do you do check customer credit prior to entering an Order Taking order? Process 943 of 1188
1785 107004082.xls.ms_office
19
8/22/2012
1786
19
Do you take orders only from approved Order Taking customers? Process Do you have a central registry of customers which supports more than one business? Process Do you use the invoice as a ship confirmation to the customer? Process
1817
19
1871
20
Documents
1872
20
Documents
Do you allow partial payments of invoices? Process When do you send the invoice. With each shipment? Process How many "bill-tos" do you maintain for each customer? Metric
1873
20
Documents
1874
20
Documents
1875
20
Documents
How do you interface to your invoice system? Process
944 of 1188
8/22/2012
1906
20
Documents
Do you use the invoice as a ship confirmation to the customer? Process
not
1960
identified Order Fulfillment Customer Returns
21
Credit
Will credit memos be issued automatically upon return, or will you have special procedures for credit memos? Process
not
1962
identified Order Fulfillment Customer Returns not
21
Credit
How does the credit department get the return goods information? Process Is a hard copy credit memo issued? Process Do you have return rules that initiate credit memos? Process How do you group your customers for credit limits, credit checks? Process
1963
21
Credit
not
1964
21
Credit
2895
Financial Management General Financial Accounting
29
Customers
945 of 1188
8/22/2012
2896
29
Customers
How do you group your customers for statements? Process How do you group your customers for interest charges for late payments? Process
2897
29
Customers
2898
29
Customers
How do you group your customers for payment rules? Process How many project customers do you have? Metric
2899
29
Customers
2900
29
Customers
Do you send customers statements? Process
2901 107004082.xls.ms_office
29
Customers
Do terms and conditions of customer agreements and/or payment terms change based upon the status of their accounts? Process 946 of 1188
8/22/2012
2903
29
Other
Do you ever adjust receivables? Process How do you adjust receivables? Process
2904
29
Other
2905
29
Other
Do you limit the amounts when adjusting receivables? Process Do you receive deposits and/or prepayments ? Process Typically, how many projectrelated payments do you receive a month? Metric
2906
29
Other
2909
29
Project Billing
2928
29
Project Billing
Do you use standard invoice lines with default accounting information? Setup,Process Do you have any subsidiaries that bill customers in a foreign currency? Process
2929
29
Project Billing
947 of 1188
8/22/2012
2930
29
Project Billing
Are there any other foreign currency issues regarding invoices and/or payments? Process What type of payment terms do you provide? Setup Do you allow split payment terms? Setup Do you allow discount payment terms? Setup
2931
29
Project Billing
2932
29
Project Billing
2933
29
Project Billing
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Revisit Application Response Y/N
AR
AR
AR
1155 of 1188
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AR
AR
AR
AR
AR
AR
AR
1156 of 1188
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AR
AR
AR
AR
AR
AR
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AR
AR
AR
AR
AR
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AR
AR
AR
AR
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AR, GL
AR
AR
AR
AR
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AR
AR
AR
AR
AR
AR
AR
AR
AR
1161 of 1188
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AR
AR
AR
AR
AR, GL
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AR, GL
AR
AR
AR
AR
AR
AR
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AR
AR
AR
AR
AR
AR
AR
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8/22/2012
AR
AR
AR
AR
AR
AR
AR
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AR
AR
AR
AR
AR
AR
AR
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AR
AR
AR
AR
AR
AR
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AR
AR
AR
AR
AR
AR
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AR
AR
AR
AR
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AR
AR
AR
AR
AR
AR
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AR
AR
AR
AR
AR
AR
AR
AR
AR 107004082.xls.ms_office 1171 of 1188
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AR
AR
AR
AR
AR
1172 of 1188
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AR
AR
AR
AR
AR
AR
AR
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AR
AR
AR
AR
AR
AR
AR, GL
AR
AR
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AR
AR
AR
AR
AR AR
AR
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AR
AR
AR
AR
AR
AR
AR
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AR
AR
AR
AR
AR
AR
AR
AR
8/22/2012
AR
AR
AR
AR
AR
AR
AR
1178 of 1188
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AR
AR
AR
AR
AR, GL
1179 of 1188
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AR
OE,AR
OE,AR
OE,AR
OE,AR
OE,AR 107004082.xls.ms_office 1180 of 1188
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OE,AR
OE,AR
OE,AR
OE,AR
OE,AR
OE,AR
OE,AR
1181 of 1188
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OE,AR
OE, INV,AR
OE, INV,AR
AR
AR
AR
1182 of 1188
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AR
AR
AR
AR
AR
8/22/2012
AR
AR
AR
AR
AR
AR
AR, GL
1184 of 1188
8/22/2012
AR, GL
AR
AR
AR
1185 of 1188
Help
How to use the Process Questionnaire Template
CONTENTS - Introduction - How to use the Process Questionnaire Template - How to update the Process Questionnaire Template Ctrl+s Ctrl+n Ctrl+p Ctrl+e
Introduction
The Process Questionnaire provides content and structure for the interviewing activity during completion of the Current Business Baseline (RD.020).
Ctrl+m Ctrl+a Ctrl+r Ctrl+h
How to use the Process Questionnaire Template

You have 3 ways to select your questions, by business process, by Application Module, or you can select to see all questions. >>> Business Process <<< Press Ctrl + s to activate the selection menu. --> Click on "Select Questions by business process" --> Select Core business process and hit OK --> Select Sub process (blank gives you all) and hit OK --> Click OK . You can now enter your answers. OR Press Ctrl + P to copy your selection to the Print Sheet >>> Application Module <<< Press Ctrl + s to activate the selection menu. --> Click on "Select Questions by Apps Module" --> Select module and hit OK --> Click OK . You can now enter your answers. OR Press Ctrl + m to copy your selection to the Print Sheet >>> All Questions <<< Press Ctrl + s to activate the selection menu. --> Click on "Show All Questions"
How to update the Process Questionnaire Template

Make sure that you only make changes to the "Data sheet". You can change all the information you like in the "Data sheet", but it would normally only be the Response and the Revisit columns that should be updated.
If you want to delegate the Process Questions to multiple process teams, make sure that one person is responsible for maintaining the "consolidated" template.
Page 1186
Help
Use the number (No) column to match the responses you want to copy into the "consolidated" template with the questions.
Page 1187
Help
Hot Keys Menu New Process Selection Copy Process selection to print sheet New Module Selection
Copy Module selection to print sheet Show all data Select all questions marked for revisit Help
Page 1188

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RD.

020 Process Questionnaire

OBM Level III