JOB TITLE DUTY TASK NO LEVEL 10 10.

02 2

AESTHETIC THERAPIST PERFORM SALON OPERATION FUNCTIONS HANDLE SALES ACTIVITIES PERFORMANCE STANDARD (Action, Condition, Criteria) : Handle sales activities using salon products and services list, products and services prices list, stationeries, product samples, salon daily sales recording format and salon daily sales reporting format so that sales requirement identified, sales activities executed, recorded and reported in accordance with company requirements and Standard Operating Procedure

TOOLS/EQUIPMENT/MATERIALS: 1) Salon products and services list 2) Products and services prices list 3) Product samples 4) Salon daily sales recording format 5) Salon daily sales reporting format 5) Standard Operating Procedure (SOP) STEPS ENABLING REQUIREMENTS (Knowledge, Ability, Attitude And Safety) Knowledge of: 1.1 Sales target 1.2 Type of salon products and therapies 1.3 Salon products and therapies prices Ability to: 1.1 Determine sales target 1.2 Determine type of salon products and therapies 1.3 Determine salon products and therapies prices 2. Execute sales activities Knowledge of: 2.1 Type of salon products and therapies 2.2 Price of product and services 2.3 Techniques of selling salon product and services Ability to: 2.1 Introduce salon products and therapies 2.2 Determine price of product and services 2.3 Apply techniques of selling salon product and services Knowledge of: 3.1 Salon daily sales recording format 3.2 Method of recording salon daily sales Ability to: 3.1 Determine salon daily sales recording format 3.2 Complete salon daily sales recording format 190

1. Identify sales requirement

3. Record salon daily sales activities

4. Report sales activities

3.3 Apply method of recording salon daily sales

Knowledge of: 4.1 Salon reporting hierarchy 4.2 Sales reporting format 4.3 Method of preparing sales report Ability to: 4.1 Determine salon reporting hierarchy 4.2 Complete sales reporting format 4.3 Apply method of preparing sales report Attitude/Safety: - Meticulous while preparing report - Honest and sincere in reporting salon daily sales - Tactful and impartial when executing salon daily sales activities

CORE ABILITIES

01.04 01.06 02.06 02.08 03.08 04.01 04.02 04.03 04.04 04.05 06.05 06.06

Analyse information. Utilize word processor to process information. Write memos and letters. Prepare pictorial and graphic information. Develop and maintain a cooperation within work group. Organize own work activities. Set and revise own objectives and goals. Organize and maintain own workplace. Apply problem solving strategies. Demonstrate initiative and flexibility. Analyse technical systems. Monitor and correct performance of systems.

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