http://www.naukri2000.com/careers/s_hyderabad.php3 Niduguntapalem (Village & Post) Venkatachalam (Mandalam) Nellore (Dist). Ph: 8985696117 Email Id: uday_oct@rediffmail.

com Alternate Email Id : uday_oct@yahoo.co.in

J.Uday
OBJECTIVE
To build a successful career in a challenging environment where my skills, knowledge and experience can be shared and enriched.

Summary
5-Years of experience in the field of Collections & Recovery.

Educational Qualifications
Academic: MIT (Master of Information Technology) from Manipal University, Manipal. B.Com from SV University, Nellore. Technical Skills: MS-OFFICE 97/2000, MS-DOS, WINDOWS-98/2000, Tally 6.3, ADIT (Advanced Diploma in Information Technology) Type writing Lower In English

Work Experience:
Professional Experience :
1. Organization Present Position 150 & Recovery ) Duration : Job Profile : : GE MONEY ( SBI Credit Cards ), Vizag. : COLLETIONS ( Bucket Manager-

from Jan 2006-till date Coordinating with 3-Collection Agencies with different Levels like 150 & Recovery.

2. Organization Duration Job Profile Present Position : :

CHITRA CONSULTANCY SERVICE, VSP. : Branch Manager from Nov-2005-Dec-2006 Coordinating with 7-Locations ( Vizag ,Vijayawada Rajahmundry,Nellore,Guntur & Tirupathi ) for Tata Indicom In L6-Level. And also worked for Idea Cellular-All Buckets ,ABN Amro ( Credit Cards ) All Levels,IDBI-Housing Loan ,IQARA-Broad Band Collections in Vizag. SRI VENKATASAI FINANCIAL SERVICES TATA INDICOM- L2-Level from Jan-2003 to Oct-2005 Coordinating with 1-Collection Agency for Reliance & Tata Indicom Collections.

3. Organization Position Duration Job Profile

: : : :

Job Responsibilities:
Coordinating with 7-Locations ( Vizag ,Vijayawada Rajahmundry,Nellore,Guntur & Tirupathi ) Tata Indicom In L6-Level. for Collections. Interacting With the Customer Queries regarding billing query Handling customers queries and attending Inbound calls from customers regarding Bill enquiry, Change of Address and resolving the queries online. Coordinating with WWE/Agencies for address verifications. Verification of the Application Forms related to CAF, LAF, and Corporates. Interacting with Customers, Agents directly or by phone. Sending SMS to the Customers related to Dunning Process and Bill Dispatch. Preparation of Mis for Regular Planning and follow up of collection performances. Looking after backend operations and coordinating with direct walk in customers related to Bill Dispute and Escalations. Auditing the receipt books and handset return books.

Achievements:
Achieved 50% in 150-Bucket where various towns are at 25% for that I Got a reorganization mail from RCM.

Area of Interest:

As a Collections Coordinator Team Leader handling a team

Personal Information:
Date of Birth Sex Marital status Proficiency in Languages Hobbies : 04th oct 1978 : Male : Unmarried : English , Hindi and Telugu : Reading books, Listening music,travel

REFERENCES: