Beruflich Dokumente
Kultur Dokumente
UNIT THREE
OBJECTIVES
MODULE I
LEAD-IN
& Read the following text and see if you can find answers to some of the above questions.
(1) The term management is one of the most widely used nowadays and as such we might expect that
all those who use it have a quick definition at hand. That things are different can be experienced by all of us
simply by asking your colleagues, friends, relatives what they understand by management. A large variety
of answers will be given including one of the most popular ones: everybody knows what management is,
why should we define it?
(2) Still, since you are going to be professional people you will have to know how to define the terms
you operate with. If you look at the results of your survey on the definition of management you will see that
for most people management can mean:
♦ a process by which scarce resources are combined to achieve given ends. This refers to an activity can
50 Business Issues
but also society as a whole. Greater productivity gradually raised the standard of material comforts by introducing
countless new products and services into an expanding market. These benefits were far from equally shared,
of course. In the years after 1900 conventional management practices were found to be inadequate to meet
demands from the changing economic, social and technological environment. A few pioneers examined causes
of inefficiency and experimented to try to find more efficient methods for control. From these basic experiments
a system of management thought developed which came to be known as scientific management.
(12) Frederick W. Taylor (1856-1917), an American engineer, was one of the main people to be
associated with this movement. In 1911 he published his book Principles of Scientific Management in
which he argued that work should be studied and analysed in a systematic and throughout way. He showed
that the operations needed to carry out a particular job could be identified, separated, described and then
arranged in a logical sequence. The way of doing a job will no longer be according to tradition or quesswork,
but according to scientific methods worked out by management for producing the best results with a minimum
effort. He warned people against confusing techniques with aims, a comment that is still most relevant today.
(13) The following principles were suggested by him to guide management:
♦ each worker should have a large, clearly defined, daily task;
♦ standard conditions are needed to ensure the task is more easily accomplished;
♦ high payment should be made for successful completion of tasks. Workers should suffer loss when
they fail to meet the standards laid down.
(14) Taylor also listed ‘new duties’ for management. These were:
♦ the development of a true science;
♦ the scientific selection, education and development of workmen;
♦ friendly, close cooperating, between management and workers.
(15) Taylor’s work may be overestimated, but he stressed the ‘engineering approach’ and codified and
clearly stated practices that had been developing in many well-run factories.
(16) Henry Fayol (1841-1925), one of the first practising managers to draw up a list of management
principles, was a French engineer whose management career culminated in the position of président-directeur-
général of a mining company. After his retirement he formulated his experiences in a pathbreaking text on:
Administration industrielle et générale that laid the foundations for administrative management. Fayol
thought principles would be useful to all types of managers, but he did not consider that a manager needs
anything more than a knowledge of management principles in order to manage successfully. At higher
levels he said managers depended less upon technical knowledge of what they were managing and more on
a knowledge of administration.
(17) Fayol worked independently in France during the period that scientific management was developing
in the U.S.A. He was trained as an engineer, but realised that the management of an enterprise required skills
other than those he had studied. He emphasised the role of administrative management and concluded that
all activities that occur in business organisations could be divided into six main groups:
1. Technical (production, manufacturing).
2. Commercial (buying, selling, exchange).
3. Financial (obtaining and using capital).
4. Security (protection of property and persons).
5. Accounting (balance sheet, stocktaking, statistics, costing).
6. Managerial (planning, organising, commanding, coordinating, controlling).
(18) He concluded that the six groups of activities are interdependent and that it is the role of management
to ensure that all six activities work smoothly to achieve the goals of an enterprise.
(19) Fayol’s main contribution was the idea that management was not an inborn talent but a skill that
52 Business Issues
could be taught. He created a system of ideas that could be applied to all areas of management and laid down
basic rules for managing large organisations.
(20) Max Weber (1864-1920) was a German academic with a university training in law and some
years of experience as a civil servant. He became a professor of economics and one of the founders of
German sociology. In his own design for an organisation Weber describes the bureaucracy. The word was
originally a joke and nowadays it has a distinctly negative connotation, but to Weber it represented the ideal
type for any large organisation. In his conception the real authority is in the rules and the power of the
officials is strictly delimited by these rules. We are looking at a model of the organization as a well-oiled
machine which runs according to the rules. Bureaucracy is defined as an organizational model rationally
designed to perform complex tasks efficiently.
VOCABULARY
relative, n. = rud\ outstanding, adj. = distins, remarcabil
entail, v. = a determina, necesita, impune scalar, adj. = ierarhic, scalar
scarce, adj. = redus, diminuat acquire, v. = a dob>ndi, a c\p\ta
support, v. = a sprijini, a sus]ine thorough, adj. = minu]ios, meticulos, am\nun]it
waste, n. = pierdere, irosire pathbreaking, adj. = deschiz\tor de drumuri
emerging, adj. = `n curs de formare/apari]ie balance sheet, n. = bilan] contabil
COMPREHENSION
PRACTICE
6. Level of management which includes plant managers and department heads who are responsible for
tactical plans.
7. Specific, short-term statements detailing how to achieve the organizational goals.
8. Highest level of management, consisting of the president and other key company executives who
develop strategic plans.
2.2. Give synonyms to the following words as they were used in the text:
a. to carry out (par. 2)
b. entail (par. 4)
c. incentive (par. 10)
d. knowledge (par. 16)
2.3. Write sentences to bring out the difference between the following pairs of words:
a. efficiency – effectiveness (par. 5)
b. experience (par. 1) – experiment
c. economic (par. 10) – economical (par. 4)
d. reach (par. 5) – rich
e. historical (par. 5) – historic
f. empire (par. 6) – umpire
g. ensure (par. 13) – insure
h. practise (par. 16.) – practice
FOCUS ON LANGUAGE
* Adjectives which end in one vowel and one consonant double the consonant.
** We add -r/-st to adjectives that end with -e.
*** Note that we usually use fewer with plural nouns and less with uncountable nouns (e.g. money):
n There are fewer shops in the centre of the town than there used to be.
n John earns less money that Mary.
UNIT 3 – Module I 55
PRACTICE
3.1. Fill in the following table with the appropriate form of the adjective:
good better the best
worse the worst
late the latter the last
further the furthest
wet
elder the eldest
the luckiest
narrow
polluted the most polluted
the least
3.2. Put in the comparative of the adjectives and adverbs in brackets and than where necessary:
1. My new personal assistant types …………… (slowly) the one I’m used to.
2. Faxing is …………… (cheap) phoning long distance.
3. Good stationery is …………… (expensive) although sometimes it is made of far ……………
(bad) material.
4. I don’t think that the medium is …………… (important) message.
5. The road is slippery, so try not to drive …………… (fast) you have to.
6. Although I did my best I arrived …………… everyone else (late).
7. The executive manager uses the conference room a lot …………… he used to (often).
8. Andreea is quite a lot …………… she was when she was a kid (friendly).
3.3. Complete the sentences below using as …… as, the more …… the -er, or the more …… the
more/less
1. Ionu] and Ela are equally good guitarists.
Ionu] plays the guitar ……………………………………………………
2. If your salary goes up, the expenses you have also go up.
The more your salary goes up, ……………………………………………
3. You cannot say that one of them is more intelligent than the other. They get the same exam
results.
They are …………………………………………………… each other.
4. If you do a lot of drafting on your report now, you will feel happier when you give it in.
The more you work on your report now ……………………………………
5. If a lot of people help now, we will have less to do later.
The more people help now, …………………………………………………
3. We have been walking for half an hour already. It’s ………………………… I thought to the
next bus stop.
4. I have to leave home ………………………… you do. You don’t get to the office until nine,
but sometimes I start before 7.30 in the morning.
5. We have to continue our talk ………………………… we discuss the matter, the more I realize
the potential of this new plan.
PRACTICE
Look at the following example:
… judgement and decision in determining … the progress made against plans (par.4).
It is often very difficult to choose between make and do as they have similar meanings.
Dictionaries and grammar books tell us that:
E do is used for an activity, not exactly saying what it is and
E make is often used to expres the idea of creation or construction.
Examples:
I’m doing my best to finish that report. Let’s make a better business plan.
Do something! The firm makes plastic-coated folders.
In many cases there are no clear rules and an analysis of the meaning is not very clear. If
in doubt always look in a good dictionary. It is very useful to learn some expressions.
The following activities will help you.
4.1. Make or do? Arrange the following words into two columns.
MAKE DO
4.2. Write down three more things or activities you make and three more you do.
4.3. Use the expressions below to replace the phrases in italics in the following sentences.
do away with do without do-it-yourself (DIY) do’s and don’ts do for
make do with make out (x 2) make up to make up make it up
make it up to smb.
1. If you have a good word processor you can manage without a computer.
2. I think my zip has stuck: can you try to pull it up, please?
3. If there isn’t any champagne left, we’ll have to manage with sparkling wine.
UNIT 3 – Module II 57
UNIT THREE
MODULE I
ANSWER KEY
3.1.
good better the best
bad worse the worst
late later the latest
the latter the last
far farther the farthest
further the furthest
wet wetter the wettest
old older the oldest
elder the eldest
lucky luckier the luckiest
narrow narrower the narrowest
polluted more polluted the most polluted
little less the least
3.2. 1. more slowly than; 2. cheaper than; 3. more expensive, worse; 4. more important than; 5. faster
than; 6. later than; 7. more often than; 8. more friendly than.
3.3. 1. as well as Ela; 2. the more you’ll have to spend; 3. as intelligent as; 4. the happier you will feel
when you give it in; 5. the less we’ll have to do later.
3.4. 1. the least; 2. the worst; 3. farther than; 4. earlier than; 5. The further.
4.1.
MAKE DO
an application business
a choice a job
an experiment justice to
an effort something for a living
arrangements wonders
a phone call someone a favour
a concession the filing
a complaint
a mistake
an offer
a request
preparations
a cancellation
a speech
a mess of it
4.2. to make an attempt; to make a good impression; to make it (=to succeed); to do one’s hair, to do
to a tour (=visit), to do a room
4.3. 1. do without; 2. do it up. 3. make do with; 4. make out; 5. do’s and don’ts; 6. did away with; 7.
make out; 8. make it up to you; 9. made up; 10. made it u p; 11. DIY; 12; doing for; 13. make up to.
60 Business Issues
UNIT THREE
MODULE II
MANAGER TYPES
LEAD-IN
1.1. In small groups discuss which of the following qualities are more likely to characterize today’s top
manager:
♦ charismatic/efficient
♦ thrilling/disciplined/business like
♦ visionary/pragmatic
♦ glamorous looks/business looks
1.2. Discuss which of the following statements are closer to your idea of the manager’s role in today’s
business world:
♦ A good manager should be an exceptionally intelligent, flamboyant and charismatic person
who is able to communicate his/her vision to his/her team.
♦ Good managers need not be geniuses highly admired by their employees, but rather effective,
accountable organisers able to examine carefully and make the best judjments in order to improve
the profitability of their company.
♦ Successful managers are exceptional human beings, with the necessary drive that enables them
to build (multi)national conglomerates.
COMPREHENSION
& Read the following text and find out if it confirms your own conclusions:
Consolidators have replaced buccaneers in Britain’s boardrooms. The new breed of top bosses is less
flashy, but often more effective
The image of Roger Carr is hardly one to excite investors. A neat, bespectacled, greying accountant in
a pin-striped suit, he is chief executive of Williams Holdings, an industrial conglomerate with a market
capitalization of £1.9 billion ($2.9 billion). Ask him for his strategic vision, and he talks about core competence,
organic growth and relentless improvements in profitability. Acquisitions and deal-making come along, but
only to fill in gaps. Mr. Carr can spout statistics about any of the group’s 70 trading companies; he chivvies
their managers into improving margins while they try to meet his target of increasing the group’s sales by 15%
a year.
UNIT 3 – Module II 61
Mr. Carr typifies a new generation of British bosses whose employees are now dancing to a more
subdued tune. At first sight, their ascendancy seems to vindicate the fear – long voiced by engineers and
marketing men – that British business is run by unimaginative accountants. In fact, they are bringing in
some long-needed administrative professionalism.
In the 1980s British business shed its reputation for genteel amateurism. Yet many of the buccaneering
bosses of those revolutionary years have faced away – because they were better at deal-making than at
administration.
Sometimes, the falls have been spectacular. Robert Maxwell drowned four year ago as his media
empire sank. Asil Nadir fled to his native north Cyprus rather than face a fraud trial after his Polly Peck
conglomerate collapsed.
The death on August 23rd of Lord White, whose deal-making genius was behind the growth of Hanson,
a transatlantic conglomerate built through aggressive takeovers, has removed the greatest of all the buccaneers.
Hanson’s prime mover is now Derek Bonham, the chief executive – a former finance director and a cool,
professional manager. Words like “strategy” and “synergiy” are no longer banned on the premises.
Lord White used to boast about not visiting his factories. The new breed of bosses, by contrast, are
workaholic administrators. Such new retailing icons as Tesco’s Sir Ian Maclaurin and Sir Richard Greenbury
of Marks and Spencer started off sweeping store floors as trainees.
Detail men
The typical new British boss owes his elevation (often after a period of excess from an entrepreneurial
predecessor) to his pragmatism rather than to his vision. Thus, the new boss of Maxwell’s Mirror group is a
dour Ulterman, David Montgomery, who seems unlikely to collect yachts. Such men tend to pursue long-
term goals, methodically. Through fanatical devotion to service quality, Sir Colin Marshall has made BA the
world’s most profitable airline. By squeezing costs, Sir Iain Vallance has turned BT into a credible challenger
to AT&T in world markets.
So should Britain rejoice at the eclipse of the buccaneers? Not entirely. Investors clearly miss them:
Williams’s shares, for instance, trail of its erstwhile rival, the Tomkins group, which is still run in the old
piratical way. All economics need entrepreneurs to create new business or indetify underperforming ones.
But the buccaneers – opportunists by definition – tend to pop up as occasion demands. And Britain also needs
bosses who, through relentless attention to detail, can turn more of its biggish companies, such as William
Holdings, into efficient global competitors. This is a less glamorous task than Lord White’s predatory swoops,
but no less important for that. And it is one for which the quiet skills of Mr. Carr and his sort appear ideally
suited.
VOCABULARY
2.1. Find the words in the text which correspond to the following definitions:
Ü urge smb. to do smth. or to hurry especially in an annoying way (par.1)
Ü the difference between the cost (or buying price) and the selling price (i.e. the gross profit) - (par. 1)
Ü harsh, pitiless; persistent; continuously severe (par. 1)
Ü a particular plan for gaining success in a particulary activity or for personal advantage (par. 5)
62 Business Issues
2.2. Business language is full of idiomatic expressions and/or metaphors which make it more vivid
and colourful for the native speakers and more difficult and sometimes confusing for the students. Britain’s
boring new bosses has several references to the liquid medium. Scan the text and underlined such references.
2.3. Complete the following sentences from the article without referring back to the text:
1. Roger Carr is chief ………… of William Holdings, an industrial ………… with a market
capitalization of £1.9 billion.
2. He talks about core …………, organic ………… and ………… improvements in profitability.
3. They try to meet his ………… of increasing the sales by 15% a year.
4. The new breed of bosses, by contrast, are ………… administrators.
5. By ………… costs, Sir Iain Vallance has turned BT into a credible challenger to AT&T in
…………markets.
6. The Tomkins group is still ………… in the old piratical way.
PRACTICE
Fill in the following sentence using the appropriate form of the second verb:
1. Have you considered ………… (retire) early?
2. I strongly recommend ………… (concentrate) on human resource management.
3. Sales figures tend ………… (drop) this season.
4. I hope ………… (see) you in London next week.
5. The proposed plan would mean ………… (change) the whole logistics.
6. The company risks ………… (lose) an important market.
7. The HR manager promised ………… (contact) me as soon as he could.
8. We undertake ………… (replace) any damaged articles immediately.
9. The advertising agency denies ………… (represent) any of our competitors.
10. The press can’t delay ………… (break) the bad news any longer.
2.5. The following adjectives are generally used to describe some of the qualities of managers.
Change each adjective into its opposite by adding un-, in-, im-, ir- or dis-:
2.6. Use some of the adjectives above in sentences of your own describing various managerial
types.
UNIT THREE
MODULE II
ANSWER KEY
2.7.
Small business owners are also called entrepreneurs. One definition of an entrepreneur is someone
who organizes, manages and assumes the risk of a business or enterprise. Other experts say an entrepreneur
is a person can “create out of nothing” a viable business.
There are a number of myths and misconceptions about what it takes to be an entrepreneur. One
misconception is that people who go into business for themselves are naturally high risk-takers. Of course,
there are risks in business, but real entrepreneurs aren’t gamblers who depend solely on chance to succeed.
In fact, just the opposite is true: successful entrepreneurs do everything possible to minimize the real
risk associated with starting a company by studying, planning and organizing the information, people and
meterials they will need to succeed. They manage risk by setting reasonable and obtainable goals – then
work to exceed them. In short, the successful small-business owner works hard and intelligenty.
There ar also a number of common traits successful entrepreneurs share:
A great deal of energy;
Ability to establish priorities and make decisions;
Ability to deal effectively with a wide variety of people, such as customers, employees, suppliers,
possible investors and lenders;
Ability to communicate clearly and effectively;
Ability to work with numbers;
Familiarity with customers and with the products os services to be sold;
Ability to balance conflicts between business and personal goals;
Awareness of personal strenghts and weaknesses.
Becoming an entrepreneur is not so much about who you have been – but how you do things from now
on. It is a way of looking at the world, seeing opportunity where others see problems. It is also knowing how
to use certain basic tools to achieve your goals. In short, it can be learned. If others have done it, so can you.
66 Business Issues
UNIT THREE
MODULE II
LEAD-IN
1. Do you belong to a particular group of people? If yes, what are the features that distinguish your group
from another?
2. Why do people feel the need of belonging to a certain group?
3. What makes us call a number of people a group?
4. Do you think that the terms group and team cover an identical meaning?
& Read the following text and see if you can find answers to some of the above questions.
TEAMWORK IN ORGANISATIONS
Teamwork has become one of the buzz words of the last twenty years or so. Students are often assigned
to teams to do classwork, in which case the purpose is to perform the assignment and receive an acceptable
grade. Job advertisements require applicants with a capacity to work in teams. A team is a unit of two or
more people who interact and coordinate their work to accomplish a specific objective. The team concept
implies a greater sense of mission and contest, although the words can be used interchangeably. A team is
more than just a group with a common aim. It is a group in which the contributions of individuals are seen
as complementary. Collaboration, working together, contributing to a sequence of activities rather than to a
common task require people to be at the same time, in the same place, are elements that characterize a good
effective team.
The factors that influence team effectiveness begin with the organizational context. The organizational
context includes such factors as: structure, strategy, environment, culture. Leaders must understand and
manage stages of development, norms and conflict in order to establish an effective team. For a team to be
successful over the long run it must be structured so as to both maintain its members’ social well being and
accomplish the team’s task. In successful teams, the requirements for task performance and social satisfaction
are met by the emergence of two types of roles: task specialist and socioemotional role. People who play the
task specialist role spend time and energy helping the team reach its goal. They often display the following
behaviours:
♦ initiation – propose new solutions to team problems;
♦ give/offer opinions on task solutions; give feedback on others’ suggestions;
♦ seek information – ask for task-relevant facts;
♦ summarise – relate various ideas to the problem at hand; pull ideas together into a summary perspective;
♦ energise/stimulate the team into action when interest drops.
People who adopt a socioemotional role support team members’ emotional needs and help strengthen
the social entity. They display the following behaviours:
♦ encourage – are warm and receptive to others’ ideas, praise and encourage others to draw forth their
contributions;
♦ harmonise/reconcile group conflicts; help disagreeing parties reach agreement;
UNIT 3 – Module II 67
♦ reduce tension – may tell jokes or in other ways draw off emotions when group atmosphere is tense;
♦ follow/go along with the team; agree to other team members’ ideas;
♦ compromise – will shift own opinions to maintain team harmony.
Members do not criticise or disagree with one another and do not forcefully offer opinions or try to
accomplish team task, because their primary interest is to keep the team happy. Teams with mostly
socioemotional roles can be very satisfying, but they also can be unproductive. At the other extreme, a team
made up primarily of task specialists will tend to have a singular concern for task accomplishment. This
team will effective for a short period of time but will not be satisfying for members in the long run. Task
specialists convey little emotional concern for one another, are unsupportive, and ignore team members’
social and emotional needs. The task-oriented team can be humourless and unsatisfying.
In deciding whether to use teams to perform specific tasks, managers must consider both advantages and
disadvantages, in other words both benefits and costs. Teams may have positive impact on both the output
productivity and satisfaction of members. On the other hand, teams may also create situations in which motivation
and performance are actually decreased.
Research has found that working in a team increases an individual’s motivation and performances.
Simply being in the presence of other peoples has an energising effect, enhancing individual productivity
through the increased effort of its members, their personal satisfaction, integration of diverse abilities and
skills and increased organisational flexibility.
Employees have need for belonging and affiliation; working in teams can help meet these needs.
Teams reduce boredom and often increase the employees’ feeling of dignity and self-worth because the
whole person is employed. People who have a satisfying team environment cope better with stress and enjoy
their jobs.
The third major benefit of using teams is that employees apply greater knowledge and ability to the
task. Teams also have the intellectual resources of several members who can suggest short-cuts and offer
alternative points of view for team decisions.
Traditional organisations are structured so that each worker does only one specific job. But when
employee involvement teams are used, a number of between 5 to 15 people work next to one another and are
able to exchange jobs so that work can be reorganised and workers reallocated as needed to produce products
and services with great flexibility. Therefore the organisation is able to be responsive to rapidly changing
customers needs.
Potential disadvantages of using teams are power realignment, free riding and coordination costs.
Communication within a team may be found difficult especially if members have a markedly different
status or set of values. Hidden agendas that individuals bring along to a team can highly affect the collaborative
spirit within a group. These hidden agendas are personal aims that individuals wish to pursue such as: the
desire to impress one’s boss, to get personal satisfaction or publicity or to make a particular alliance. Therefore
not only commitment to the team goals is important to achieve a stage of successful cooperation, but also the
degree of trust that is generated within the team.
68 Business Issues
VOCABULARY
COMPREHENSION
PRACTICE
1. Creating a vision for others to follow, establishing corporate values and ethics, and transforming the
way the organization does business so it is more effective and efficient.
2. Assigning authority and accountability to others, and letting them do it, while retaining responsibility
for results.
3. Consists of six steps: a. define the problem; b. determine and collect information; c. develop alternatives;
d. decide which alternative is best; e. do what is indicated, and f. determine whether the decision was a
good one and follow up.
4. Management function which involves anticipating future trends and determining the best strategies
and tactics to achieve organizational objectives.
5. Management function which involves checking to determine whether or not an organization is
progressing toward its goals and objectives, and taking corrective action if it is not.
6. Ability to picture the organization as a whole and the relationship of various parts.
7. Management function which involve designing the organizational structure, attracting people to the
organization (staffing), and creating conditions and systems that ensure that everyone and everything
UNIT 3 – Module II 69
Look at the following examples and notice the position of the underlined words:
Hidden agendas can highly affect the collaborative spirit within a group.
The organisation is able to be responsive to rapidly changing customer needs.
The position of adverbs in a sentences is a matter of complicated rules and many exceptions. However,
here are some tips on this subject that you will find useful:
PRACTICE
3.1. Are the words printed in italics in the correct place? If not, move them to a correct place.
a. The secretary has not yet answered my fax.
b. Always I forget to give you my homework.
c. Ruxandra has since noon been on the phone.
d. The new executive secretary is extremely good at dealing with problems quickly.
e. Antonia quite types well actually.
f. You must listen to the senior members of the staff when they’re talking to you really.
g. He has lately been very busy.
h. My personal assistant will on Monday give you any necessary information.
i. We can’t anyway leave yet, it’s too early.
j. She isn’t ready to work of course in the new project team.
3.2. Write these sentences with the phrase or phrases in brackets in the right order, and in a
correct place in the sentence.
1. There’s a brown file (the/in/desk/ drawer).
2. I’ll see you (on/in the office/Monday).
3. The new assistant lecturer always criticizes your assignment (a(n)/ way/in/extremely/polite).
4. The marketing manager ordered a new computer (ago/a/days/few).
5. Please, put that box down (over/carefully/before/you/there/go).
COMPREHENSION
4.1. Read the following text and check the meaning of the underlined words in a dictionary if
you are not sure of them. Then use them in sentences of your own in order to help you
become confident with their usage.
What is the lobbyist? The word comes from the hallway or anteroom outside a legislator’s office where
lobbying takes place. One of the most important lobbies in the world is the hallway outside the Way and
Means Committee hearing room for the United States House of Representatives. It is often crowded with
lobbyists. They have come to win friends and influence legislators about pending laws. After meeting with
lobbyists and discussing the pros and cons, legislators often decide how they will vote. But lobbying has
become an increasingly international term and practice so we can easily speak of lobbying – and we frequently
do – in the Romanian political situation and, therefore, media. However the following considerations have
mainly the American scene in view.
Some lobbyists work for organized groups or societies. Others represent big and small business.
Sometimes a lobbyist will represent a foreign government or even an organization for another country.
Lobbyists may work for the banking industry, unions, teacher organizations, the country of Liberia or
nonsmokers – to take just a few, widely scattered examples. A single individual may hire a lobbyist, as may
a special interest group representing thousands of people.
Suppose you own a large business making and selling clothing. You hear of legislation being considered
to put higher import duties on textiles imported from certain foreign countries. To make your views known
about legislation, you might write to a member of Congress. You might also join an organization of other
clothing manufacturers. Or you might hire a lobbyist to communicate your views to the legislators who will
vote on the bill.
How much are lobbyists paid? The going rate for highly paid lobbyists may be $400 per hour. Flat fees
can range up to $500,000 p.a. A few lobbyists, who may have been legislators government employees
themselves at one time, earn as much as a million dollars a year!
Who really pays for lobbyists? Obviously someone working for South Korea or Japan is paid by those
countries. Other lobbyists are paid by trade organizations, businesses, associations, and so forth. Each
organization passes along the cost to its members and each business to the consumer. Ultimately it is the
taxpayer who pays for the lobbyists.
4.2. Prepare a summary of maximum 50 words of the above text (372 words).
Este mult mai u[or s\ ajungi `ntr-un loc necunoscut dac\ ai informa]ii precise [i o hart\ bun\. La fel
stau lucrurile [i `n cazul `nfiin]\rii unei firme. {ti]i deja c\ dori]i s\ fi]i propriul dvs. [ef. Poate c\ [ti]i [i ce
fel de firm\ dori]i s\ deschide]i. Dar pute]i atinge acest ]el?
72 Business Issues
Itinerariul pe care `l urmeaz\ `ntreprinz\torii se nume[te „plan de afaceri“. Planul de afaceri este alc\tuit
din r\spunsuri sistematice la o serie de `ntreb\ri bine cump\nite, vitale pentru ini]ierea unei afaceri viabile.
C>nd vorbesc despre un plan de afaceri, oamenii se refer\ de obicei la un document scris.
Dar planul de afaceri nu este numai un document. El este procesul de definire [i evaluare a viitoarei
companii.
Alc\tuirea acestui plan este prima ocazie de a v\ organiza firma. ~n ciuda importan]ei sale, perspectiva
cercet\rilor necesare elabor\rii unui plan de afaceri `i agaseaz\ pe mul]i viitori proprietari de mici firme.
Ace[tia vor s\ deschid\ firma acum, nu s\ stea s\ r\spund\ la `ntreb\ri referitoare la o idee despre care sunt
siguri c\ le va aduce bani. Ei nu v\d rostul analiz\rii unei firme care nici m\car nu exist\ `nc\.
Rostul este urm\torul: un plan de afaceri este esen]ial pentru c\ va scoate `n eviden]\ eventualele
probleme, `nc\ `nainte ca acestea s\ se iveasc\, [i va sugera solu]ii, f\c>ndu-v\ s\ economisi]i timp, bani [i
dureri de cap.
UNIT THREE
MODULE III
ANSWER KEY
Suggested answer:
power realignment – group dynamics is a very sensitive area in which there are constant pressures
over and shifts of the power held by the individual members. Power does not necessarily rely on formal
authority, but it is more a matter of what a person does or is potentially capable of doing to influence others.
The role of the manager is to harmonize the various power positions of his subordinates in order to achieve
a cohesive group/team.
free riding – some individuals use the cover of shared responsibilities in a team for not doing any
serious work or activity.
2.1. a-4, b-7, c-10, d-8, e-4, f-6, g-5, h-3, i-11, j-2, k-1, l-9.
2.2. buzz words, so, assigned, do, perform, concept, sense, although, just, complementary, contributing,
rather, at, in, effectiveness, structure, environment, in order to, over the long run, accomplish.
3.1.
a. Correct. (Also possible: The secretary has not answered my fax yet).
b. I always forget to give you my homework.
c. Ruxandra has been on the phone since noon.
d. Correct.
e. Antonia types quite well actually.
f. Possible, but You must really listen to … is more natural.
g. He has been very busy lately.
h. On Monday my personal assistant will …/… information on Monday.
i. Anyway, we can’t …/We can’t leave yet anyway …
j. Of course, she isn’t ready…/ She isn’t, of course, ready to work in the new project team.
3.2.
1. There’s a brown file in the desk drawer./In the desk drawer there’s a brown file.
2. I’ll see you in the office on Monday.
3. The new assistant lecturer always criticizes your assignment in an extremely polite way.
4. The marketing manager ordered a new computer a few days ago./A few days ago the marketing …
5. Please, put that box down carefully over there before you go.
3.3.
1. Have you ever been criticised in public?
2. I don’t usually have to work on Saturdays.
3. Does the secretary always hum a tune when she’s making coffee?
74 Business Issues
4.1.
pending = 1. not yet decided or settled; 2. soon to happen, impeding
pros and cons = the reasons for and against something
scattered - widely and irregularly separated
going rate = usual, average rate
flat fees = after taxes fees
and so forth = and other things of that kind; and so on
p.a. = per annum = per year = for or in each year; P.A. = personal assistant
Suggested example:
♦ The pending file/tray is the place where papers are kept which cannot be dealt with yet either because
they are about something which has not yet happened, or because more information is needed.
♦ He was quite happy except for the (im)pending exams – he was not very sure he could pass them all.
♦ The board has to consider all the pros and cons of the price raise before reaching a decision.
♦ When you travel in northern Moldavia you can see all those wonderful villages scattered among the
green hills.
♦ What’s the going rate for computer programmers?
♦ When discussing fees it is always advisable to ask if the figures quoted are flat or they include taxes as
well.
♦ Have you seen the new P.A. of Mr. Smith, the general Manager? She’s not only a beauty, but they say
she’s worth £35,000 p.a.