UDAIPUR

August 25-27

Contents

20th BIENNIAL CONVENTION

Welcome Message FFFAI Introduction Background Paper Overview of FFFAI Conventions Convention Programme Delegate Tariff Delegate Benefits General Information Convention committee

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August 25-27
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Welcome Message from the Chairman

On behalf of the Federation of Freight Forwarders Association of India (FFFAI), we extend a warm welcome to all of you to the 20th Bi-Annual Convention. It is our pleasure to have organized this years convention in the City of Lakes also referred to as the Venice of The East, i.e. Udaipur, Rajasthan, from August 25th - 27th, 2011. Udaipur, with its beautiful lakes, rich heritage, magnificent palaces, and unparalleled luxury hotels, is one of the most attractive tourist destinations in the world. It is one of those awe-inspiring places that need to be visited by everyone, and we are lucky to have found such an incredible location for our convention this year. It will be an interesting paradox to hold a formal business convention consisting of members from the world of trade and logistics, in a pristine, and mystical environment that is Udaipur. We request that you take your time to soak in the serenity of your surroundings, while enjoying every bit of the ongoings. The FFFAI is the largest Non- Governmental Organization in International Transport, with representations in International Bodies such as FIATA, IFCBA & SAFFFA. It is the apex body of 24 Custom House Agents Associations in India with more than 6000 members. An interesting thing to note is that all member associations have collectively come together to make this convention a grand success. FFFAI, in more ways than one, stands for and represents the unity in diversity ideology that is India. Regardless of race, religion, language or dialect (we have more than 400 of them!), members from all parts of the country have planned and organized, and have come together to justify our basic aim to work together. Theme of this year convention is CHA: BEYOND CUSTOMS-EMERGENT GLOBAL LOGISTICIAN There will be many eminent speakers from various fields in the Convention Business sessions who will share with us their experience and knowledge on this intriguing subject, enabling us to understand our role beyond of a CHA, that of a logistician. We look forward to welcoming you to Udaipur for the productive and enjoyable convention. Yours sincerely,

Raman Raj Sud FFFAI Chairman

Welcome Message from the Convenor

UDAIPUR
August 25-27

20th BIENNIAL CONVENTION

Dear Delegates, Delegates' Families, Sponsors, Speakers, Guests and Invitees It is my pleasure and privilege to Welcome you all to our 20th Biennial Convention of FFFAI at Udaipur. The Biennial conventions have become an event to look forward to and FFFAI has been bettering its own standards with every convention. This year also it has been our endeavour to present to you a three days experience that will enrich awareness, be conducive for information and knowledge sharing, provide a platform for developing vision, suggesting alternate paths for achieving common objective and creating a melting pot of ideas. These aspects in combination with the royal ambience of Udaipur, wholesome entertainment and leisure time with friends and family will ensure that the convention leaves you with memories to cherish for a lifetime. The theme of the Convention is to take a more holistic view of the role played by the CHA and the modern day freight forwarder. The discussion would reflect upon various interesting topics ranging from Changing Governmental Policies, Logistic Infrastructure, Role as a Logistician and Image Management of CHAs to topics discussing finer nuances of Management of Logistics Business. The convention will be in sync with this underlying positive emotion and give an opportunity to each one of us to reassess our business strategies and realign our objectives. Apart from the engrossing business sessions the conference has a lot to offer to accompanying family members. There is an elaborate bouquet of options designed to make the most of this visit to the Grandeur of Udaipur. The Informal evenings will also give many opportunities to rekindle old friendships and groom some new ones. As much effort has gone to ensure high Quality of business sessions, we have not shied away from putting as much effort to ensure a high Entertainment Quotient for the convention. I am sure you will have a great time at Udaipur and you leave from here post the convention with happy memories that will stay with you for many years to come. Welcome again to Udaipur !

D.S. Jha Convenor FFFAI 20th Biennial Convention

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About us
o d a y, F e d e ra t i o n O f F r e i g h t forwarders Associations Of India (FFFAI) is the apex body of 24 member associations of Custom House Agents across India which effectively represents Indian Freight Forwarders and Custom Brokers. In addition, organisations who are directly or indirectly connected with freight forwarding, shipping and commerce are associated with FFFAI as Allied Members.

Shri Pranab Mukherjee with other dignitaries during our 4th Biennial Convention held at Kolkata. FFFAI represents Indias interest in the

International Federation of Freight Forwarders Association (FIATA) and International Federation of Custom Brokers Association (IFCBA) & South Asia Federation of Freight Forwarders Association (SAFFFA). It is recognised by the Ministry of Finance, Ministry of Commerce, Ministry of Shipping and Ministry of Civil Aviation and is being consulted on many issues concerning EXIM trade. Ministry of Shipping, Government of India recognising the role of Custom House agents have given them representation as trustee on the Board of Major Ports.

Today, the federation has its own institute - INDIAN INSTITUTE OF FREIGHT FORWARDERS, which imparts training in freight forwarding and logistics to promote professionalism and efficiency in the Indian logistics industry. The candidates are conferred with a DIPLOMA IN FREIGHT FORWARDING after successful completion of the course. This FFFAI is accredited by International Federation of Freight Forwarders Association (FIATA).

The main object of the Federation is to organise united action to project and promote the interests of the profession in all its aspects at the national level; and for that purpose to co-ordinate the activities of the Customs House Agents Associations and their members; to collect and disseminate information to members on subjects of common interest; to take part in conferences; to help members and to acquaint the authorities with their common problems, to protect and to improve the common benefits, to get redressal of legitimate grievances by all peaceful and constitutional means and procedures to exercise beneficial supervision over the clearing trade with a view to maintain a high standard of integrity and public confidence; to evolve a code of ethics for the Customs House Agents and / or members of the Federation.

BACKGROUND PAPER

UDAIPUR
August 25-27

20th BIENNIAL CONVENTION

CHA BEYOND CUSTOMS: EMERGENT GLOBAL LOGISTICIAN ndia's unabated growth story continues and no longer surprises anyone. India has truly arrived. We are fortunate to be part of the process and contribute to developing an Economic superpower. The interesting times are now and the good times will follow. Now is the time for each to consolidate, innovate and expand his horizons for individual as well as collective and national benefit. The dynamism encountered is fast changing every aspect of Businesses all around. Globalization is fast changing to Glocalization. i.e. Global corporations are forced to accept local thinking; culture ; and practices. Those who have been able to adapt and adopt are seeing success and should continue to flourish. Simultaneously the home bred corporations are required to learn different strategies; adopt different models of execution; up date and up grade their skill sets in short re-invent themselves to survive the turbulent uncontrolled dynamism. Both understand that collective efforts are needed. Goals can be achieved thru a collective effort including associates; partners; service providers etc. Both have understood the advantages of outsourcing many activities especially in the Logistics space whether storage; 3PL; 4PL; documentation; processing etc. The need for outsourcing or working thru internal networks of specialized service providers is ever increasing. The need for good, competent, resourceful, easily accessible, local service providers is increasing and becoming absolutely necessary. Ability to understand legal issues, interpret the same, realign work in tune with local as well as international operations are the qualities Industry looks out for in these Service Providers. Over the past 3 decades EXIM businesses in India have truly gone inland spread across the length and breadth of the country thru over 245 ICD's and CFS's spread over more than 60 cities in over 15 states. Over 10 Air Cargo Stations supplement this. The CHA Custom House Agent in India is Licensed and has a statutory role to play. His importance and relevance in International Cargo Movement cannot be undermined or ignored. He is adaptable; able; innovative and always current in execution and thinking. These qualities have for long enabled him serve and serve well as the intermediary undertaking clearance through Customs, with the attendant formalities that would satisfy the legal; fiscal and security needs of the country. The complex nature of his work, coupled with his inherent able multitasking but excelling qualities makes him an ideal partner in other areas of Logistic requirements of industry.

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The fast changing scenario in both Domestic and International business in India offers great opportunities to the CHA to position himself well and use this as an opportunity to grow. The growing need for automation and speed in International business has compelled the Government of India to come up with new facilitating measures. EDI initiatives of the Government coupled with changes in the CHA Licensing Regulations have made it possible for him to work nationally. Self Assessment; KYC; AEO (proposed) have put in additional liability on the CHA. It is now for the Indian CHA to find opportunity in both as well as expand his profile, which he can do easily. He needs to grow and grow fast. The theme for the 20th Biennial Convention of the FFFAI takes notice of the changing scenario and focuses delegates' attention on: 'CHA Beyond Customs : Emergent Global Logistician'. The CHA has the ability to work much beyond Customs he is needed much beyond Customs he needs to make himself accepted much beyond Customs he can guide; service; partner his clientele much beyond their expectations and imagination. The Theme is very current. It targets at what the Indian CHA today is capable of. Emergent is deliberately used since it means: arising as a natural or logical consequence. Extending the relationship between CHA and Industry and extending the scope of activities that a CHA undertakes both are natural extensions. To enable the CHA prepare for both as well as give Industry a confidence in the inherent ability of the CHA is the endeavor of this Convention. Extensive inputs from the wide section of CHA fraternity and Industry have been taken while structuring the Business Sessions.

Overview of FFFAI Conventions

UDAIPUR
August 25-27

20th BIENNIAL CONVENTION

FFAI organizes a biennial convention once in two years. Each convention has a theme which is relevant to prevalent Global Business, and Economic scenario of Logistics Industry.

Delegates :
Delegates from wide spectrum of logistics industry from all across India attend our Biennial convention. Most of them register as resident delegates with over 40 percent attending with their families. In the Udaipur Convention we will also have International delegates.

Business Sessions :
Convention offers two full day interactive business sessions to all delegates in various topics specific to Logistics Industry. over three hundred delegates participate in every session. The speakers are eminent leaders in their own field with rich experience and represent the wide spectrum of Logistics Industry and government Departments.

Sponsorship Opportunities :
convention offers the trade and industry a wide range of sponsorship opportunities to show case their product and services amongest decision makers and prospective customers. More than twenty-five sponsors have participated at the last convention. Sponsorship booking form with tariff is enclosed with this brochure.

Souvenir Advertisement :
To commemorate the occasion, a souvenir is released at the convention. Articles and interviews of industry leaders are published in the souvenir. Souvenirs are widely circulated amongst logistics industry, allied trade and commerce, Government departments. the advertisement in this souvenir gives an excellent opportunity to reach cross section of the industry with least effort at an affordable price. Advertisement booking form with tariff is enclosed with this brochure.

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Convention Venue :
The venue of the convention is HRH Hotels, a world-class heritage facility. The hotel is located in the most idyllic area of Udaipur in India. With extensive spa facilities, the venue hotels creates the magic and romance of luxury boutique hotel while having the amenties and vibrant attractions of a resort.

Convention Package :
An exclusive concessional package for 3 days is specially designed to encourage participation of resident delegates. 3 days package will include three days accomodation in heritage deluxe property with buffet breakfast / lunch, evening cocktails & dinner with entertainment programme, to & fro complimentary airport transfers. Resident delegates are given an exclusive offer to avail the convention concessional room tariff for three days prior to and after the convention. Day & Night paid excursions will be available to accompanying family of the delegates.

Delegate Accommodation :
The resident delegates will be accommodated in rooms of the Luxury Hotels. Rooms feature large verandah, luxurious bath, individually controlled air conditioning, internet data port, LCD television and multi-channel satellite T.V, an in-room safe, mini-bar and walk-in ward robe. The residents can enjoy outdoor swimming pool, steam and sauna, gymnasium and aerobics area. Is designed featuring indoor and outdoor educational activities. Outdoor kids pool are also available to residents.

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20th BIENNIAL CONVENTION

Delegate Registration conditions :

Registration and accommodation of delegates will be confirmed only upon receipt of completed registration form and realisation of delegate fees by FFFAI. Subject to availibility. Spot registration of resident delegates at convention venue will not be entertained. Spot registration of non-resident delegates at convention venue will be entertained against cash payment only. Subject to space availibility. Closing date of registration for resident delegates : 10th August 2011 Any other query about registration, fffaiconvention11@gmail.com

Mode of Payment :
Payment through bank transfers have to be made to HDFC Bank Ltd., in favour Federation of Freight Forwarders Associations in India A/C No: 00011110001189 Swift : HDFC INBB.

Payment by Cheque / Demand draft should be drawn in favour of Federation of Freight Forwarders Associations in India payable at Mumbai and should be forwarded to FFFAI office at 311-313 Mahinder Chambers, W.T.Patil Marg (Opp. Dukes Factory), Chembur, Mumbai - 400 071. Payments to FFFAI for registration of delegates exclusive of all Bank & other charges, if any. should be

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August 25-27
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Convention Programme
THURSDAY, 25th AUGUST 2011
Programme

Time

10.00 Hrs onwards 18.00 Hrs onwards

19.30 - 23.00 Hrs

Registration Inaugural Ceremony at HRH Hotels Welcome Address by Chairman, FFFAI Keynote Address Guest of Honour Address Chief Guest - Address Welcome Reception, Entertainment, Cocktails & Dinner

FRIDAY, 26 AUGUST 2011

Time Programme

th

10.00 - 10.05 Hrs 10.05 - 11.30 Hrs

11.30 - 12.00 Hrs 12.00 - 13.30 Hrs

13.30 - 14.30 Hrs 14.30 - 16.00 Hrs 16.00 - 16.30 Hrs 16.30 - 18.00 Hrs 19.30 - 23.00 Hrs

Theme Introduction Introduction of Session Chairman & Speakers Interactive Session / Panel Discussions. Session Wrap up & Presentation of Mementos Tea Break Introduction of Session Chairman & Speakers Interactive Session / Panel Discussions. Session Wrap up & Presentation of Mementos Lunch Introduction of Session Chairman & Speakers Interactive Session / Panel Discussions. Tea Session Wrap up & Presentation of Mementos Welcome Reception, Entertainment, Cocktails & Dinner

SATURDAY, 27th AUGUST 2011

Time Programme

10.30 - 12.00 Hrs

12.00 - 12.30 Hrs 12.30 - 13.30 Hrs 13.30 - 14.30 Hrs 14.30 - 15.30 Hrs

15.30 - 16.00 Hrs 16.30 - 23.00 Hrs

Introduction of Session Chairman & Panel Members Interactive Session / Panel Discussions. Session Wrap up & Presentation of Mementos Tea Break Interactive session with the Chairman CBEC Lunch Business Sessions Wrap Up & Convention Consensus Resolutions Open House Announcements Tea Break Entertainment, Cocktails & Dinner

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August 25-27

Delegate Tariff

20th BIENNIAL CONVENTION

3 Days Convention Package Fees for 25 - 27 August, 2011

Registration Fees for Delegates Types of Delegates Sheraton HRH HRH Group of Hotels TERRACE DOVECOT ROYAL

DELGATE WITH SPOUSE SINGLE DELEGATE (TWIN SHARING) CHILD: 06-18 YEARS (PER CHILD)
TWO CHILDREN BELOW 6 YEARS COMPLEMENTARY

INR INR INR USD USD USD

27000 18000 5000 600 1000 600

35000 22500 7500 -

40000 25000 10000 -

43000 27500 12500 -

FOREIGN DELEGATE REGISTRATION FOREIGN DELEGATE WITH SPOUSE PER FOREIGN DELEGATE (TWIN SHARING)

2011
46000 30000 15000 11

3 Days Convention Package Fees for 25 - 27 August, 2011

Types of Delegates Registration Fees for Delegates

NON-RESIDENT DELEGATE

INR

13500

UDAIPUR
August 25-27
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Delegate Benefits

Benefits for all Delegates :

Buffet breakfast, lunch, evening entertainment / cocktails and dinner at specified venues. Delegate Kits. Access to business sessions.

Benefits for Resident Delegates only :

Accommodation for 3 nights at Luxury Heritage Hotels Check in : 1500 Hrs 25th August. Check out : 1200 Hrs 28th August 2011 Udaipur Airport/ Udaipur Railway station to Hotel to Airport transfer by coach / car. Airport to hotel to airport transfer coach/cars arranged for the convenience of delegates arriving at Ahmedabad airport, the coach/car shall depart from Ahmedabad at 10.:00 Hrs on 25th August 2011" and from Udaipur venue hotels to Ahmedabad airport at 10:00Hrs on 28th August 2011 in the return direction on cost recovery from the delegates. Complimentary pre-arranged exercusions for accompany spouses and children. 15% discount on Spa therapies. 10% discount on laundry Complimentary usage of wet spa area and fitness centre Complimentary facilities for kids. Concessional room tariff per night inclusive of buffet breakfast, lunch and dinner for 3 days prior and after the convention period. Cancellation Conditions : Cancellations should be made in writing to FFFAI Fax Number +91-22-67107500 FFFAI e-mail id : fffaiconvention11@gmail.com

Cancellation Policy :
A. 30 days prior to convention : 50% refund will be granted. B. 15 days prior to convention date : 10% refund will be granted. C. Less than 15 days prior to convention date : No refund D. Refund if any will be paid only after the convention is over. E. Decision of FFFAI Convention Committee will be final on all registration / Cancellation and refunds.

Disclaimer :
* The organisers shall not be held responsible for any mishap that may occur due to any reason what so ever during the convention.

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UDAIPUR
August 25-27

General Information
Udaipur

20th BIENNIAL CONVENTION

Udaipur was founded in 1559 by Maharana Udai Singh II as the final capital of the erstwhile Mewarkingdom, located to the southwest of Nagda, on the Banas River, the first capital of the Mewar kingdom. Legend has it that Maharana Udai Singh II came upon a hermit while hunting in the foothills of the Aravalli Range. The hermit blessed the king and asked him to build a palace on the spot, assuring him it would be well protected. Udai Singh II consequently established a residence on the site. In 1568 the Mughalemperor Akbar captured the fort of Chittor, and Udai Singh moved the capital to the site of his residence, which became the city of Udaipur. As the Mughal empire weakened, the Sisodia ranas, and later maharanas (also called the Guhilots orSuryavansh), who had always tried to oppose Mughal dominance, reasserted their independence and recaptured most of Mewar except for Chittor. Udaipur remained the capital of the state, which became aprincely state of British India in 1818. Being a mountainous region and unsuitable for heavily armoured Mughal horses, Udaipur remained unmolested from Mughal influence in spite of much pressure. Maharana Fatah Singh of Udaipur was the only royalty who did not attend the Delhi Durbar for King George V in 1911. This fierce sense of independence earned Udaipur the highest gun salute in Rajasthan, 19 against the 17 each of Jaipur, Jodhpur, Bundi, Bikaner, Kota and Karauli. After India's independence in 1947, Maharana Bhupal Singh, the King of Udaipur, acceded to the Government of India, and Mewar was integrated into India's Rajasthan state. Located within the Rajasthan area of India and within the region of the Aravalli Mountains, Udaipur is a very historic city and home to no less than three lakes (Fateh Sagar, Pichola and the Swaroop Sagar). The city serves as the administrative headquarters for the spreading Udaipur District and due to it centrally located lakes, often goes by the name of the 'City of the Lakes

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General Information
Climate
Udaipur is located at 24.58N 73.68E. It has an average elevation of 598.00 metres (1,962 ft). It is located in the southern region of Rajasthan and is close to Gujarat. It has five major lakes, which are under restoration with funds provided by the National Lake Conservation Plan (NLCP) of the Government of India. Udaipur's autumn / winter climate is the most appealing time to pay her a visit. Tourists arrive in numbers, anytime between midSeptember to late March or early April. Even in January, the coldest month, the days are bright, sunny and warm with maximum temperature around28.3 C (82.9 F). Mornings, evenings and nights are cold with minimum temperature around 11.6 C (52.9 F) especially if there is a slight breeze in the air.

Cuisine
Udaipur is famous for its Dal-Baati-Churma, Gatte-Ki-Sabzi, Kachori and Mirchi Bada. Meals are usually comprised of lentils, vegetables and a fantastic variety of spices. Lentil curries, yoghurt soups with deep fried breads and chilli fritters make the favorite feast. Ocra, dried mango and Sangri (beans) go together with most of the meals. you will find variety of patties, pastries, sandwiches, pizzas, Indian chat etc to satisfy your taste buds.

Travel
Udaipur is very well connected to international airports, given the modern infrastructure and tourism, transportation has become easy and more convenient. One can choose to travel by road, rail or air from any destination in India.

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Convention Committee & Office Bearers

Convention Committee
Raman Raj Sud Chairman Debashis Dutta Co-Chairman D S Jha Convenor Ram sharma Chunduru Samir J Shah Kailash Gupta DevendraThakker A.V. Vijayakumar D.Vijaya Kumar V.S.Pradeep C.S.Narendar Suresh Kumar Sharma Sujit Chakraborty K.S.Desikan Co-ordinator

UDAIPUR
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20th BIENNIAL CONVENTION

Chairman sponsorship Committee Chairman Business session Committee Chairman Entertainment Committee Chairman Delegates Committee Chairman ,Souvenier&Brocheres Committee Chairman- Printing & Designing Chairman Advertisement Committee Chairman- Media Committee Chairman- Reception Committee Chairman- Registration Committee

Committee Members Antony D'souza Ashok Dhakane Jagannath P.V. Parmanand Chand Rajendar Kumar Goyal Ramraj A.R. Ramesh Bansal Shailendra Jain Shashidhar v.Hebbar Sudip Dey Anurag Vijayvargiya Hari Raj O.G. Kishore T S Philip C.C. Rajesh Verma Ramakrishna S. Sarfaraz A.Khan Shanker Shinde Sigamani G.D.

FFFAI - Office Bearers

Chairman Raman Raj Sud Immediate Past Chairmen R. Radhakrishnan Vice Chairman Debashish Dutta Devendra Thakker D.S. Jha Omprakash Agarwal Shantanu Bhadkamkar G.D. Sigamani Hon. Secretary K.S. Desikan Hon. Treasurer Amit Kamat

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Joint convenors
Shri Anurag Vijayvargiya President Indore Custom House Agent's Association Shri Suresh Kumar Sharma President Kakinada Customs House Agents Association Shri Ramesh Bansal President Kandla Custom House Agents' Association Shri Rajesh Verma President Ludhiana Custom House Agents' Association Shri Philip C.C President Mangalore Custom House Agents' Association Shri Ramesh Bansal President Mundra Custom House Agents Association Shri Prakash Khemka President Nagpur Custom House Agents' Association Shri Shankar Pandurang Shinde President Nashik Customs House Agents Association Capt. Ashish Samarth President Pune Custom House Agents' Association Shri Arun Sharma President Rajasthan Custom House Agents' Association Shri T.Velsankar President Tuticorin Custom House Agents' Association Shri T.S.Rajeswaran President Visakhapatnam Customs Clearing Agents' Association

Shri. Ravi Joshi President Ahmedabad Custom House Agents' Association Capt. Piyush Sinha President Aurangabad Custom House Agents Association Shri. O. G. Hariraj President Association of Custom House Agents - Thiruvanthapuram Shri K.S.Desikan President Bangalore Custom House Agents' Association Ltd. Shri. Nailesh V. Gandhi President Bombay Custom House Agents' Association Shri. Sachi Kr. Koley President Calcutta Customs House Agents' Association Shri P.S. Krishnan President Chennai Custom House Agents' Association Shri A.A. Abdul Azeez President Cochin Custom House Agents' Association Shri. Rajesh Kumar President Coimbatore Custom House and Steamer Agents Association Shri C.S.Narendar President Customs House Agents' Association Hyderabad Shri Vivek Titus President Delhi Customs Clearing Agents' Association Shri Amit Kamat President Goa Custom House Agents' Association

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