Wireless setup guide for Windows

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Wireless setup guide for Windows XP, Vista & 7

Configuring Windows PCs to connect to RMIT-WPA wireless network
October 2011

Contents
1. Introduction ............................................................................................................. 2 2. Instruction for PC users ......................................................................................... 2
2.1. 2.2. 2.3. 2.4. Preparation ................................................................................................................................ 2 Configuring proxy .................................................................................................................... 2 Downloading and installing the SecureW2 client ............................................................ 4 Connecting to the RMIT-WPA wireless network .............................................................. 7

3. Further troubleshooting ......................................................................................... 9

3.1. 3.2. Mobile wireless connectivity ................................................................................................. 9 Wireless support ...................................................................................................................... 9

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Wireless setup guide for Windows

1. Introduction
This document describes how to connect a Windows XP or Windows Vista computer to the RMIT secure wireless network (RMIT-WPA). This guide assumes no knowledge of wireless or network configurations and includes sections on troubleshooting. The steps for getting connected are downloading the secure client via a wired internet connection, installing the client, then configuring and connecting the client. Configuration should take no more than 10 minutes.

2. Instruction for PC users

2.1. Preparation
Before beginning your wireless configuration, please check the following factors: Ensure that your network account is active and that the password has not expired. This is your staff v number or your student s and l number. Obtain administrator access to the computer Ensure that the PCs wireless card is operational, or install the wireless card as per the manufacturers instructions

2.2. Configuring proxy

Internet Explorer
Step 1. Open web browser, go to Tools Options.

Figure 1. Internet Option, Connection tab

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Wireless setup guide for Windows

Step 2. Switch to Connection Tab and choose LAN Settings, tick on Use automatic configuration script Enter http://wpad.rmit.edu.vn/wpad.dat into Address box then click OK.

Figure 2. Proxy configuration

Mozilla Firefox
Step 1. Start web browser, go to Tools Options, switch to Advanced tab. Go to Network sub-tab click on Settings.

Figure 3. Advanced option, Network tab

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Wireless setup guide for Windows

Step 2.

Choose Automatic proxy configuration URL Enter http://wpad.rmit.edu.vn/wpad.dat then click OK

Figure 4. Proxy configuration

2.3. Downloading and installing the SecureW2 client

Step 1. Connect to the internet via unsecured wireless connection rmitvnnet on campus or via broadband at home. Step 2. Open Internet Explorer, access to RMITs wireless user guides and resources page (http://online.rmit.edu.vn/wpa) Step 3. Download the wireless client called SecureW2_EAP Suite for Windows, and save it to your desktop. Step 4. Go to your desktop and double-click to run the executable file: RMIT_SecureW2.exe. This will start the software installer. NOTE: if you are using Windows Vista or 7 with UAC, then right click and Run as administrator Step 5. Select English when prompted for language, then click OK.

Figure 5. This user guide supports English only

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Wireless setup guide for Windows

Step 6.

Click Next

Figure 6. Installer welcome screen

Step 7. Click I Agree to the resulting licensing agreement.

Figure 7. You must accept the License Agreement

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Wireless setup guide for Windows

Step 8. Tick the TTLS check box and then click Install.

Figure 8. Configure the installation

Step 9. Click Finish to complete the installation of the SecureW2 client.

Figure 9. Completing the installation

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Wireless setup guide for Windows

2.4. Connecting to the RMIT-WPA wireless network

Step 1. Activate the wireless device according to the manufacturers instructions. (This may be a physical switch or combination of keys on laptop.) In a few seconds, a pop-up information balloon for the RMIT-WPA network should appear in the System Tray (the area at the bottom right of screen).

Figure 11. Information balloon for Windows XP

Figure 10. Information balloon for Windows Vista

Step 2. Click on the information balloon and the login window will appear.

Step 3. Enter your RMIT user ID, password and domain. You have the choice here of ticking Save user credentials: If you do not enable this option, you will have to re-authenticate every time to reconnect to the wireless network If you do enable this option, then the PC will be able to automatically authenticate and connect to the wireless network when at RMIT.

Note: When your password is updated, the password here will have to be changed to match.
Figure 12. Automatic connection is achieved with a tick on this screen

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Wireless setup guide for Windows

Step 4. At this point you should now be connected to the RMIT-WPA wireless network. The following screen shots reveal the connection status of your wireless connection/s

Figure 14. Viewing the status of wireless networks in Windows XP

Figure 13. Viewing the status of wireless networks in Windows XP

Step 5. Try to access to a global WWW page, say www.hp.com. When prompted to enter username and password please enter it in the following format: Username: <your ID> (e.g. S3124567 or l9991234) Password: <network login password> Click to select Remember my password box OK.

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Wireless setup guide for Windows

3. Further troubleshooting
3.1. Mobile wireless connectivity
A constant connection must be maintained as the wireless connection to a laptop uses a secure tunnel. Disconnection simply requires reconnection and possibly re-logging on to any web sites you were signed into at the time of disconnection. To avoid being disconnected from the RMIT wireless network: Minimize movement while logged in to the wireless network. Do not leave a wireless location. Avoid movement between non-contiguous wireless areas. Moving out of a wireless location then returning will have the same effect i.e. the wireless network connection will be lost.

3.2. Wireless support

IT Helpdesk is available for troubleshooting the connection to the wireless network. Assistance is available at: IT Helpdesk via the email: helpdesk@rmit.edu.vn or o SGS Campus Builiding 1, Level 4, Room 1.4.18.1 Tel: (08) 3776 1313 o PNT Campus Building 5, Level 1, Room 5.1.1 Tel: (08) 3776 1440 o Hanoi Campus Level 5, 5.11 Tel: (04) 3726 1460 (x 6070)

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