COMMISSIONERS Annual Report

2011/12

Contents
MESSAGE FROM THE COMMISSIONER OUR PRIORITIES FOR 2011/12 SUMMARY OF PERFORMANCE 2011/12 POLICING LONDON IN 2011/12
Confidence and Satisfaction with Police Services - Confidence in Policing London................................... - Satisfaction with police services................................. Neighbourhoods, local crime and Anti Social Behaviour - Robbery................................................................ - Burglary................................................................ - Motor vehicle crime................................................. Roads Policing............................................................... Public Order Policing..................................................... Serious Violent Crime..................................................... - Homicide.............................................................. - Violence with Injury.................................................. - Gangs, Knives and Guns.......................................... - Rape and Serious Sexual Offences.............................. - Domestic Violence and Hate Crime............................ Serious and Organised Crime - Child Abuse........................................................... - Organised Criminal Groups, Drugs, and Asset seizures... - Immigration crime and Foreign National Offenders........ - Cyber Crime.......................................................... Terrorism and Violent Extremism London 2012 Olympic and Paralympic Games

3 4 5

6 7 10 11 12 13 14 15-16 17 18 19 20-22 23 24-25 27 28 29-30 30 31 32-33 34-35 36 37 38

PERFORMANCE IN 2012/13
- CrimeFighters......................................................... - Corporate measures 2012/13.................................

CONTACTS.............................................................

Message from the Commissioner

I have a clear vision for policing London. I want to make the MPS the best police service in the UK and the best in the world too. Our mission is to make London the safest major city in the world. To achieve this I set, last year, three aims for the Service: to cut crime, cut costs, and continue to develop the culture of the MPS. In doing this we must behave with humility, transparency and integrity. On the ground we introduced Total Policing, a war on crime. We worked to take the initiative back from the criminal. No tactic, if it works, is out of bounds if its legal, ethical, and done in good faith. We launched CrimeFighters, our performance regime to support Total Policing to cut crime, support victims and target offenders. We introduced innovative techniques and technology to help in that war. We ran Big Wing coordinated operations across London, deploying over a thousand officers at a time, and removed criminals from our roads through advanced ANPR technology. We introduced Total Victim Care. This means preventing people from becoming victims where we can but, where we have victims, ensuring that the MPS gives the best possible support. We committed to work with Total Professionalism so that the MPS continues to foster the support and trust of law abiding Londoners. It is a credit to the vast majority of law abiding Londoners that crime in London has fallen by almost a fifth in the past decade, with more than 30% fewer homicides and 50% fewer road casualties. Londoners have recognised our success - almost two thirds (65%) now say that police do a good or excellent job locally. Overall crime in London fell again last year. There have been real reductions in homicides and violent crime, use of guns and knives and in hate crime, although there were increases in street robbery, theft, residential burglary and recorded rapes. In August we responded to significant public disorder across London. A substantial minority of the

4,200 people arrested were linked to gangs and criminal groups, and a number were foreign national offenders. Our Trident Gang Crime Command was established last year to target gang criminality and most harmful offenders. We captured learning from major events in our preparations for the London 2012 Olympic and Paralympic Games, our largest ever safety and security operation. All three zones covered by MPS London Olympic planning passed final assessment. I look forward to an exciting year, to working with Londoners, our partners and other forces as we cut crime and implement major change programmes that will re-shape our services and manage significant budget reductions.

Bernard Hogan-Howe Commissioner of Police of the Metropolis

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ENFIELD BARNET HARROW HARINGEY
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WALTHAM FOREST
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REDBRIDGE HAVERING NEWHAM BARKING

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BRENT EALING

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TOWER CITY HAMLETS

L CHE H S& FUL KEN M& HAM

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HOUNSLOW RICHMOND

GREENWICH BEXLEY LEWISHAM

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MERTON BROMLEY CROYDON

SUTTON

Our Priorities 2011/2012

The Metropolitan Police Service (MPS), founded in 1829, is the largest police force in the UK and amongst the largest in the world. Headquartered in New Scotland Yard, the MPS delivers territorial and specialist policing services to over seven and a half million Londoners across 620 square miles; to millions of commuters, tourists and visitors to our City; and to many National and International communities. Our primary role is to cut crime and to maintain public order on our streets. In 2011 we introduced our Total Policing approach and CrimeFighters performance regime, focused on preventing crime, targeting offenders, supporting victims, and building on the support and trust of Londoners. We committed to tackle anti-social behaviour and violence, and ensure public safety by targeting knife and youth crime, gangs and guns, violence against women and public disorder. We focused on the most dangerous offenders and locations, and most vulnerable victims. We committed to combat the severe threat from terrorism and domestic extremism, and the pervasive threat from serious organised crime.

We promised to build public confidence and satisfaction in policing London, providing a visible and accessible policing presence in our communities, responding to local priorities and delivering consistently high quality service. We took the lead on delivering a safe and secure Olympic and Paralympic Games through the UKs largest ever peacetime safety and security operation, ensuring that we have a coherent, effective plan in place to keep London safe. We promised to cut costs and to change the shape and culture of our organisation, to deliver substantial savings whilst improving service delivery. We said we would use new techniques and technology, and work in partnership where this is core to fighting crime. We committed to behave with professionalism, and to do all this based on values of humility, transparency and integrity.

Summary of Performance 2011/12

Overall crime in London (Total Notifiable Offences) fell 1.1% in 2011/12 despite real challenges including significant public disorder and escalating street crime, maintaining our downward trend over the past 10 years (814,626 offences April 2011-March 2012 against 823,414 offences April 2010-March 2011). There were over 5% fewer violent crimes, with a near 25% reduction in gun crimes where a firearm was discharged and a 22% reduction in homicides. There were 7.5% fewer violent assaults with injury, with overall youth violence down nearly 10% and a near 4% reduction in knives used to injure. Criminal damage fell by over 9%. There were reductions across recorded hate crime, notably racist and religious hate crime.

However, robbery increased by 8.5%, driven by 10% more personal robberies and a near 20% increase in theft from person such as bag snatches. Residential burglary increased by almost 5%, although non-residential burglary fell. Serious youth violence was marginally up, with overall knife crime up over 6%. The number of recorded rapes increased by 1.7%, whilst rape sanction detections fell by 10%. Our performance in delivering against our 2011/12 Key Performance Indicators (KPI), published in the Policing London Business Plan 2011-14, is summarised below:

Off target

Off target but the same as or better than last year

On or above target

INDICATOR
VIOLENCE The number of violent crimes (inc. all victim based crime types) The number of sanction detections for all rapes The percentage change in the number of people killed or seriously injured in road traffic collisions PROPERTY CRIME The number of property crimes (inc. Robbery) ANTI-SOCIAL BEHAVIOUR The number of anti-social behaviour incidents LOCAL POLICE DOING A GOOD JOB
Percentage of people who think the police in their area are doing a good job USER SATISFACTION Percentage of victims satisfied with the overall service provided by the police DELIVERING A SAFE AND SECURE OLYMPICS

Target 2011/12
-2% +4% -2% -1% base line +1% point +1% point

Outcome 2011/12
-5.7% -10.0% -5.8% +1.2% base line -1% point -2% point amber/ green balanced

London 2012 Olympics and Paralympic Games - Olympic Safety and Security green Programme Status

EFFICIENT USE OF OUR ASSETS Deliver a balanced budget for 2011/12 as set out in the policing plan 2011-14

budget reqt 2,713M

Confidence in Policing Londoners

We police by public consent, with the support and trust of Londoners, in cutting crime across London. Our Total Policing approach has been central to this, targeting criminals, supporting victims and ensuring that we behave with professionalism. During 2011/12 we worked to build confidence in policing particularly through community engagement and fair treatment for all, a focus on local priorities and by keeping communities informed. We focused on a visible and accessible community policing presence. During 2011/12 we introduced a new local policing model, putting more officers on the streets particularly in the evening and at weekends, with some 2,000 extra officers in local teams by autumn 2012. We increased the flexibility to deploy resources wherever community demand indicates the greatest need. We focused on engagement to understand local priorities and to reduce crime and anti-social behaviour (ASB). During 2011/12 we introduced new integrated neighbourhood teams, and increased high visibility operations targeting local criminals and gangs. In November 2011, for example, local officers across London led raids to arrest 330 neighbourhood criminals under Operation Hawk, supported by specialist officers and staff. We focused on informing communities about local crime and policing issues. Our neighbourhood teams held regular public meetings and promoted our interactive crime mapping service. We developed our use of websites, blogs and social media such as twitter, facebook and youtube, and highlighted policing issues such as our Choose a Different Ending knife crime campaign. We focused on delivering consistently excellent individual service, behaving with professional courtesy and treating people fairly. Our approach was complicated by signal events such as the August riots and by some unacceptable individual actions. We introduced robust actions against those failing our high behavioural standards and changed the way we work in areas such as Stop and Search to target criminals.

During 2011/12:
65% of Londoners thought that police were doing a good job locally against 66% last year (Public Attitude Survey April 2011 March 2012). 61% of Londoners thought that police were dealing with local concerns, up from 59.9% last year (Crime Survey to December 2011). This was the best result in our Most Similar Forces group (MSF). The Public Attitude Survey (PAS) showed that, compared to 2010/11, Londoners felt that police were more effective in crime prevention and protection, responding to emergencies promptly (+5% points) and tackling drugs (+9% points). Londoners felt that police alleviated local ASB, with fewer teenagers hanging about (-4% points) and less vandalism, graffiti and deliberate damage (-3% points). Londoners felt that police treated everyone fairly (+2% points) and with respect (+1% points), and that police in their area were helpful, friendly and approachable (+11% points). However, Londoners felt that there was less of a visible presence (-9% points). People were also less confident in our engagement, with a poorer perception of local police being there when needed (-5% points) and dealing with issues that matter (-1% point). Londoners also felt less well informed at a local level (-6% points). We have committed during 2012/13 to improve confidence in policing to 67% of Londoners who think that police do a good job locally, with an ambition to exceed 68% within four years.

...65% of Londoners thought that police were doing a good job locally against 66% last year...

Satisfaction with Police Service

The MPS currently lags other forces in victim satisfaction, and we have committed to offer the best service in the UK for victim care. During 2011/12 we wanted to make it easier for Londoners to access police services, and to improve the quality of our service and speed of our response. We have driven this through Total Victim Care, a new approach focused on the way in which people are treated and kept informed. We focused on ease of contact, with our public access review supporting fewer but well staffed and accessible front counters. These are supported with better online, telephone and mobile service channels, more personal appointments and scheduled meetings. Our Central Communications Command (CCC) continued to provide first contact in all 999 emergency and 101 non-emergency calls, responding to more than five million calls during the year. We focused on police actions, on providing a quality 24/7 response service and on resolution at first contact. We reshaped our dedicated emergency response teams and increased scheduled appointments for non-emergency needs. We improved end to end incident management and fast time deployment from CCC, and introduced grip and pace functions in each borough to drive our response to local crime priorities, offenders and victims, and deploy resources to meet changing demands. We focused on treating people fairly and improving the experience of victims and witnesses of crime, particularly of vulnerable victims, and worked with communities to build trust. We committed to visit every victim of crime who wants us to, using new victim care cards that set out our standards and consistent, reliable treatment. We continued to address the relative satisfaction of white and BME victims. We focused on follow up, on keeping victims and communities informed about investigations. We worked towards primary face to face investigation rather than remote contact, to improve post-crime contact and secondary investigation, and to foster life of crime personal responsibility by local officers.

We implemented Quality Call Back, with senior officers and volunteers contacting victims of crime to ask about our service.

During 2011/12:
74% of service users were satisfied with our service against 76% last year (although the survey methodology changed in year) 77.5% of white users and 73.5% of BME users were satisfied with overall service, the highest satisfaction rate for BME respondents in the last five years 90% of police response units arrived at emergencies within 15 minutes and 86% arrived at non emergency calls within one hour. The fall in overall satisfaction by 2% points is partly explained by more survey interviews with victims in hard to reach communities and more contact with others who gener ally report lower levels of satisfaction including younger victims, those of black and mixed race ethnicities, violent crime victims, front counter reporters and repeat victims. Satisfaction with ease of contact fell to 91% (-2% points), impacted by pressures on call handling performance, and satisfaction with police actions fell to 69% (-5% points). Satisfaction with treatment remained stable at 87%, as did police follow up at 66%. The White/BME satisfaction gap was 4%, an improvement on 2010/11. The MPS is currently fourth out of four in its Most Similar Forces group (MSF) for overall satisfaction. We have committed to improve the satisfaction of victims with police services by 6% points during 2012/13, aiming to be the best performer in our MSF group within four years.

...we have committed to offer the best service in the UK for victim care, driven through

TOTAL VICTIM CARE...

Neighbourhoods, Local Crime & Anti-Social Behaviour

We are committed to cut crimes that matter to our communities. During 2011/12 we focused our activity on tackling those offenders repeatedly committing crime, on supporting the most vulnerable and repeatedly targeted victims, and on the places and times most in need of policing. Under our new local policing model our Integrated Neighbourhood Policing teams have taken a stronger lead in targeting local crime and ASB and in policing crime hotspots.

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Neighbourhoods, Local Crime & Anti-Social Behaviour

We focused on tackling burglary in residential neighbourhoods, on personal robbery particularly of high value smart phones and gold jewellery, and on reducing crime on our transport networks. We ramped up Big Wing co-ordinated operations to target crime across London, arresting 444 wanted suspects in December 2011 and 924 in March 2012 for crimes including robbery and burglary. We increased initiatives to confront local street drinking, ASB and criminal damage, targeted crack houses, cannabis factories and drugs hotspots in our communities and reduced alcohol-fuelled violence by enforcing licensing legislation, alcohol free zones and dispersal orders. We have worked to tackle the increasing problem of metal and cable theft.

There was a 1.2% increase in offences in our property portfolio (6,639 more) against a reduction target of 1% in 2011/12 This was driven by personal robbery, theft from a person and residential burglary, but partially offset by falls in business robbery, non residential burglary, motor vehicle crime and criminal damage The property portfolio sanction detection rate was 10.5%, 1% point below the target for 2011/12. We have committed to reduce Anti Social Behaviour by 1% point during 2012/13, from the current 10% of people who think that ASB is a problem in their area to 9%.

...BIG WING operations resulted in 924 arrests in March 2012 for crimes including robbery and burglary...

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Robbery
Total robberies increased by 8.5% in 2011/12 (3,040 offences), the highest level in 5 years Personal robbery was the main driver, up 10% (3,290 offences), whilst business robbery was reduced by 8.3%, compounding the reduction in 2010/11 The overall robbery sanction detection rate was 15.6%, 1.1% points lower than last year Theft from the person, such as bag snatches and pickpocketing, rose by 19.8% (6,950 offences) in 2011/12. A major driver in personal robbery (theft where force was used or threatened) was again theft of mobile phones - personal robberies where a mobile was stolen, not necessarily the only item, rose by 17% in 2011/12. There was a rise in robbery involving knives of 16.4% or 1,235 offences in 2011/12 compared to last year. Personal robberies where a knife was used to injure rose by 63 offences (9.9%) but this was only 2% of personal robberies.

Instances of serious injury in personal robbery remained relatively low. The MPS devoted considerable resource to this through proactive tasking such as Operation Target, which concentrated on wards with high rates of robbery, burglary and other volume crime, and Operation Trafalgar in the West End. This contributed to a 5.7% reduction in personal robberies (524 offences) during the last three months of 2011/12 compared to 2010/11. Theft from a person (no force used or threatened) rose in 2011/12, in common with opportunist theft across forces in England and Wales. Thefts where a phone was taken (not necessarily just a phone) rose by 49%. We introduced initiatives to combat these crimes, including Operation Spiderweb that led to a 14% reduction in theft and pickpocketing on the capitals transport network between July and December 2011, with some 300 arrests. We have committed to reduce personal robbery by 11% during 2012/13, aiming to exceed the next best performer in our MSF within four years.

PERSONAL ROBBERY - ROLLING 12 MONTHS

17% 17% 16% 16% 15% 15% 14% 14% 13%
Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar

45 40 35 30 25 20 15 10 5 0

07

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11

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11

12

Offences SD Rate

...personal robbery was up by 10% whilst business robbery fell...

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Burglary
Total burglaries increased by 3.0% in 2011/12 (2,780 offences) against 2010/11 Residential burglaries were up by 4.9% (2,988 offences), although non-residential burglaries were reduced by 0.6% (208 offences) The overall sanction detection rate for burglary was 10.2%, slightly below last year Theses offences were a prime focus of proactive tasking during 2011/12 such as Operations Target and Big Wing, and of our new CrimeFighters performance regime. We introduced monthly CrimeFighters meetings during 2011/12 to drive down crime and increase detections, particularly for residential burglary and personal robbery. Non-residential burglary, the usual charge for looting, was the crime category most affected by the August

riots. The riots accounted for 3.9% of the total in 2011/12 - if they were discounted non-residential burglary would have been reduced by 4.5% against 2010/11. Despite this London still had less reported non-residential burglary crimes than last year. We continued to raise awareness and promote safety through campaigns such as Bumblebee, a highly effective anti-burglary initiative for the MPS. We have committed to reduce residential burglary by 6% in 2012/13, aiming to be the best performer in our MSF group within four years.

BURGLARY - ROLLING 12 MONTHS

17% 17% 16% 16% 15% 15% 14% 14% 13%
Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar

45 40 35 30 25 20 15 10 5 0

07

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Offences SD Rate

...residential burglaries were up by 4.9%, although non-residential burglaries were reduced by 0.6%...

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Motor Vehicle
Motor vehicle crime was reduced by 2.6% in 2011/12 compared to 2010/11 The number of motor vehicles stolen was reduced by 2.6% (708 offences) to 26,273, the lowest number since 1998. The sanction detection rate for vehicles stolen was 7.7%, 1% point higher than in 2010/11 Theft from a motor vehicle was reduced by 0.1% (67 offences). This accounts for about 75% of all motor vehicle crime. The long-term reduction trend for vehicle crime continued in 2011/12. The number of motor vehicles stolen was 58% lower (36,179 offences) in 2011/12 than in 2000/01, with 26,273 recorded crimes across London against 62,452

in 2000/01. We continued our work with manufacturers, insurers and car parks to reduce crime and increase recovery through vehicle tracking devices and technology such as CCTV and ANPR. Metal theft has been a driver of increased motor vehicle crime over the past few years as the rising price of scrap metal encouraged the theft of vehicles ten years old or over and thefts of high value parts such as catalytic converters from newer cars. We introduced successful initiatives against metal theft in 2011/12, including active enforcement of scrap metal dealers to combat vehicle, residential and commercial thefts such as copper cabling. We have committed to reduce motor vehicle crime by 8% in 2012/13, aiming to be the best performer in our MSF group within four years.

MOTOR VEHICLE CRIME - ROLLING 12 MONTHS

100 90 80 70 60 50 40 30 20 10 0
Jun

07

Sep

07

Dec

07

Mar

08

Jun

08

Sep

08

Dec

08

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11

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12

Theft from motor vehicle Theft of motor vehicle

...number of motor vehicles stolen was 58% lower in 2011/12 than in 2000/01...

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Road Safety
Road safety remains in the top five public priorities for policing, with speeding and dangerous driving of most concern to local communities. Our focus in 2011/12, with partners, was to reduce road casualties and to remove uninsured and dangerous vehicles and drivers from our roads. 159 fewer people (-5.8%) were killed or seriously injured (KSI) in traffic accidents in 2011/12 against 2010/11, compounding sustained reductions over 10 years This was an average of 214 KSI a month 33,572 vehicles were seized under Operation Reclaim during 2011/12, with almost a quarter of these being scrapped (22% or 7,385) MPS enforcement tactics have contributed towards a halving of people being killed or seriously injured each year on the capitals roads compared with 2000/01. We introduced new technology during 2011/12, such as 360 degree laser scanners to enable our Road Death Investigation Unit and specialist collision investigators to understand vehicle,

driver and environmental factors in collisions. All drivers involved in collisions are tested for alcohol and, if necessary, drug use. During 2011/12 we launched Operation Reclaim as a sustained campaign to take dangerous drivers and dangerous vehicles off the road evidence suggests that many uninsured drivers are habitual criminals and are five times more likely to be involved in road collisions. We introduced advanced Automatic Number Plate Recognition (ANPR) technology into more police vehicles and, increasingly through large scale co-ordinated activity, targeted vehicles and drivers across London. In 2011/12 more than 3,500 people were disqualified from driving and our Traffic Criminal Justice Unit prosecuted 65,122 traffic cases including offences of speeding and driving while using a hand-held mobiles. We extended schemes such as Community Speedwatch into more neighbourhoods, with local residents and police using technology to tackle speeding. We continued to tackle illegal cabs and uninsured taxi drivers through our cabs Enforcement Unit to keep Londoners safe. We have committed to reduce KSIs by 8% in 2012/13, aiming to improve our performance against of our MSF group within four years.

PEOPLE KILLED OR SERIOUSLY INJURED - ROLLING 12 MONTHS

4000 3500 3000 2500 2000
Jun

07

Sep

07

Dec

07

Mar

08

Jun

08

Sep

08

Dec

08

09

Mar

Jun

09

09

Sep

09

Dec

Mar

10

Jun

10

Sep

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11

11

Sep

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12

Offences

...we seized 33,572 vehicles during 2011/12, with almost a quarter of these being scrapped...

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Public Order Policing

The Met polices some 4,500 events every year including marches and rallies such as the Mayday parade and Gay Pride, pageants such as Trooping the Colour, events such as the Notting Hill Carnival and New Years celebrations, and major sporting events such as the London Marathon and Wimbledon. During 2011/12 we also policed the Royal Wedding in April 2011, the State visit of President Obama in May, and responded to significant spontaneous disorder across London in August 2011. In 2011/12 87% of people thought that the Metropolitan Police Service does a good job in policing major events in London, up 3% points on 2010/11 The widely praised policing operation for the Royal Wedding in April 2011 took 22 weeks to plan. Just under 5,000 officers policed the event, including specialists from our Air Support, Special Escort Group, Mounted and covert units. Over one million people lined the route and an estimated two billion people worldwide saw a controlled movement of crowds up and down the Mall. An online survey rated police officers level of engagement with the crowd as excellent. We continued to identify and prosecute those who committed offences during the student protests in central London in December 2010, and the TUC march and rally in March 2011. More than 250 people have now been identified and arrested for criminal offences across these two events, many through CCTV footage. Student protests in particular can be challenging as activists and other groups find these susceptible to subversion. The Mets tactics for dealing with public order, particularly containment, were challenged through the Liberty report into the TUC march in 2011 and the Administrative Courts judgement regarding use of containment at the G20 protest in 2009. Liberty concluded the police reacted proportionately

and gave appropriate consideration to the rights of peaceful protesters. The MPS appeal against the Administrative Courts judgement was upheld. Containment remained an important public order policing tactic to prevent serious disorder and violence during 2011/12. During August 2011 we responded to unprecedented violence and criminality in 22 out of Londons 32 boroughs. Violence flared in Tottenham and spread to other boroughs including Hackney, Bethnal Green and Croydon, with damage to vehicles, businesses and households, and serious violence against residents. We handled a record 42,000 calls in 24 hours on 8/9 August 2011. The MPS deployed significant resources to tackle the disorder with mutual aid from other forces, with some 16,000 officers in communities over the 13/14 August. There were 3,951 recorded offences, largely between 7-9 August 2011, including arson, violent assaults, robbery, burglary and criminal damage. This represents 0.5% of all MPS crimes (TNOs) during 2011/12. We immediately launched Operation Withern to bring those who committed criminal acts to justice. At 1st April 2012 4,199 people had been arrested and 2,628 charged for offences including 14 for arson, 54 for assault, 36 for robbery and 1,243 for burglary. 975 have already received a custodial sentence or a detention and training order. Following the disorder in August 2011 we policed the annual Notting Hill Carnival. Under Operation Razorback we tackled troublemakers and gangs who planned to use the Carnival for violence and criminality. During Carnival we provided a substantial visible policing presence, with over

...during August 2011 we responded to unprecedented violence and criminality in 22 out of Londons 32 boroughs...

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4,000 extra officers on duty across London. We deployed automatic number plate recognition (ANPR) technology to identify criminals, and mixed with carnival-goers to ensure their safety. Although we arrested 245 people overall crime was down on 2010/11 with few serious incidents. We reviewed our policing of the disorder under Operation Kirkin. This resulted in clearer critical incidents communications, better community engagement and more representative independent advice. We improved our use of intelligence including social media and our resource mobilisation, increasing the number of immediately deployable trained officers. We amended policing tactics, with more specialist plain clothed officers and use of Go Forward tactics including vehicles. We captured the successful investigation and criminal justice response to the disorder.

...at 1st April 2012 4,199 people had been arrested and 2,628 charged...

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Serious Violent Crime

We committed during 2011/12 in our total war on crime to arrest, prosecute and convict all those who commit violent crime, and reduce the associated economic and social impacts on our communities. We focused on homicides involving young and vulnerable people; on violence with injury; on gangs, knife and gun crime; on reducing and mitigating rape and sexual offences; and on victim support and satisfaction. Our approach was one of active prevention and intrusive enforcement. London remains a safe city - homicide and violent crime rates in 2011/12 remained much lower than for most cities with populations above five million. Overall violence offences were reduced by 5.7% against 2010/11 The overall sanction detection rate was 27.3%.

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Homicide
There were 103 homicides in London during 2011/12, 29 (22%) less than last year and the fewest for more than 40 years There were 13 homicides victims aged 1-19, 14 (52%) fewer than last year The homicide detection rate was 100%. We introduced initiatives to prevent, detect and investigate homicides during 2011/12, focused on tackling youth and gang violence, and on reducing gun and knife crime. We worked to improve our support to the families of homicide victims through Family Liaison officers, and developed information to guide families through the police investigation, criminal justice and coroners processes, as well as providing details of support agencies and introducing Homicide Case Workers.

The homicide rate in 2011/12 was reduced to a little over 13 fatalities for every million London residents, less than a quarter of the rate in New York (at over 500 homicides for a population of 8.4 million). Over three quarters of homicide victims in London were aged 20 or over. There was a reduction in the number of victims from firearms to 15, and from sharp objects to 50, both the lowest rates in at least 10 years. We continued to investigate and prosecute cold case unsolved murders in year, applying improved forensic capabilities, with a number of high profile prosecutions. This follows the mapping and reviewing of all unsolved homicides since 1979.

HOMICIDE - ROLLING 12 MONTHS

120% 100% 80% 60% 40% 20% 0%
Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar

200 180 160 140 120 100 80 60 40 20 0

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Offences SD Rate

...there were 103 ...there were 103 homicides in London homicides in London during 2011/12, 29 during 2011/12, 29 less than last year and less than last year and the fewest since at the fewest for more least 1997/98... than 40 years...

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Violence with Injury

There were 4,993 fewer people injured in violent assaults (VWI) in London in 2011/12, 7.5% less than in 2010/11 The VWI sanction detection rate was 31.4% in 2011/12, 1.6% points lower than last year. This was the fifth consecutive annual decrease in violence with injury offences, with 18,000 fewer VWI assaults in 2011/12 than in 2006/07. There were 5.7% (194) fewer VWI offences where a knife was used to injure in 2011/12 compared to 2010/11 and 21.8% (106) fewer VWI offences where a gun was discharged. This reflects our continued drive to reduce alcohol and drug fuelled violence, and serious youth violence with a focus on gang crime.

Personal robbery accounts for almost two thirds (64%) of serious youth violence (SYV). Serious youth violence resulting from personal robbery increased by 14% (541 offences) in 2011/12, although there were 15.7% (424) fewer SYV victims of assaults with injury. Overall serious youth violence increased by 0.5% (34 offences). We have committed to reduce violence with injury by 5% in 2012/13, aiming to be the best performer in our MSF group within four years.

VIOLENCE WITH INJURY - ROLLING 12 MONTHS

40% 35% 30% 25% 20% 15% 10% 5% 0%
Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar

90 80 70 60 50 40 30 20 10 0

07

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Offences SD Rate

...there were 4,993 fewer people injured in violent assaults in London in 2011/12, 7.5% less than in 2010/11...

20

Gang Crime
We committed during 2011/12 to significantly reduce the impact of gang violence and criminality on our communities. There were about 15,000 gang members in total and 61 most harmful gangs in London in 2011/12. It is estimated that 4,500 most harmful gang members were responsible for at least 22% of Londons serious violence, 17% of stabbings, 48% of shootings, 17% of personal robbery, 14% of rapes and 4% of all sex offences. In February 2012 we launched the Trident Gang Crime Command to crack down on violence driven by gang culture. This brought together our Trident shootings and gun homicide team with our Operation Connect initiative that targeted high harm gang offenders. The Trident Central Gangs Unit immediately coordinated action to reduce gang crime in 19 key boroughs through dedicated, locally managed task forces. In tackling gangs we focused on enforcement by identifying and pursuing the most harmful gang members; on tasking and coordination through a new Gangs Operation Centre to monitor armed and gang activity in real-time and to ensure a quick response to emerging threats; and on prevention and diversion by identifying young people on the periphery of gangs and working with partners to divert them away. During 2011/12 we seized cash and other assets, class A drugs, firearms, ammunition and vehicles. In a three day Trident operation in February 2012 we made 515 gang related arrests for offences

including Grievous Bodily Harm (GBH), seized 14 guns and 37 knives, and recovered drugs including crack cocaine, heroin and cannabis. We also enforced gang injunctions, with the first successful prosecution for breach in August 2011. We continued our prevention and diversion work to steer young people away from violence and gangs. Our Trident Gang Command community engagement team and the Mets Specialist Firearms Unit visited schools to discuss the realities of violence, gangs, guns and knives, and worked with partners such as the Growing Against Gangs Foundation. Our Met-Track and Kickz youth inclusion projects continued to steer young people from crime. Kickz has now been running for five years, supporting over 50,000 young people. We have committed to increase the proportion of most harmful gang members in custody to 20% (400) of the top 2000 in 2012/13, and the proportion of most harmful gang members subject to judicial restrictions to 200 (from 69) in 2012/13.

...in February 2012 we launched the to crack down on violence...

TRIDENT GANG CRIME COMMAND

21

Knife Crime
Overall knife crime increased by 6.3% (844 offences) in 2011/12 The most serious offences where a knife was used to injure fell by 3.9% (163 offences) compared to 2010/11 The sanction detection rate for knives used to injure was 30.7% in 2011/12, down 1.3% points on 2010/11. The overall increase in knife crime in 2011/12 was driven by a 16.4% increase (1,235 offences) in personal robbery offences involving a knife, with a 9.9% increase (63 offences) in personal robberies where a knife was used to injure. Knife personal robberies account for almost two thirds (62%) of knife crime, although offences where a knife was used to injure make up only 2% of personal robberies.

All other knife crime reduced by 6.7% (391 offences) in 2011/12 compared to 2010/11. Threats and intimations made up most knife related offences, with 3.9% (163 offences) fewer crimes where a knife was used to injure compared to last year. During 2011/12 we extended high profile operations to combat serious youth violence and knife crime including Operation Target, Big Wing initiatives and Trident. Our Operation Blunt knife crime drive focused on homicide prevention and on the rise in knife enabled robbery, particularly in the 13-19 age range, through targeted enforcement such as Stop and Search and visible policing of dangerous places. Our focus in tackling serious youth violence remained on prevention.

KNIFE CRIME - ROLLING 12 MONTHS

16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0
Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar

4,250 4,200 4,150 4,100 4,050 4,000 3,950 3,900 3,850

08

08

08

09

09

09

09

10

10

10

10

11

11

11

11

12

Offences Knives Used to Injure

...the most serious offences where a knife was used to injure fell by 3.9% compared to 2010/11...

22

Gun Crime
Gun crime fell by 11.8% (319 offences) in 2011/12 compared to 2010/11, compounding the 21.7% reduction last year The most serious offences where a gun was discharged fell by 24.7% (162 offences), building on the 9.5% reduction last year The sanction detection rate for guns discharged was 19.0% in 2011/12, 0.7% points higher than 2010/11 Shootings resulted in 15 deaths in 2011/12, 10 (40%) fewer than in 2010/11. Around half of shootings in London are driven by gangs. Our Trident team and now Trident Gang Crime Command worked in boroughs across London to prevent shootings, and led disruptive operations with specialist firearms units and borough teams that focused on known hotspots. This activity was significantly stepped up during 2011/12 in our war on crime.

Trident investigated all firearms murders and all non-fatal shootings during 2011/12, and identified forensic and other links between shootings. We deployed proactive teams to the scene of crime and other high risk areas to prevent further incidents and recover firearms. This visible intervention was supported by our Trident community engagement teams working with communities to prevent, detect and combat gun crime, and by more proactive use of media to increase public understanding. Trident proactive syndicates also targeted those who possess, supply, and manufacture illegal firearms - we recovered over 500 firearms across the MPS during the year. We analysed gun and gang intelligence to actively mitigate risks such as threats to life and identified high risk offenders being released from prison to improve offender management. About 15% of all gun crime is driven by commercial robbery. Much of this is tackled by our flying squad, which investigated every allegation of robbery, armed or not, against cash in transit companies, building societies, betting offices, post offices, jewellers, casinos and banks. We also investigated all robberies at commercial premises where a firearm was produced or intimated. Commercial robbery fell by 21.7% in 2011/12 to 401 offences, of which 346 offences (86%) involved gun crime.

GUN CRIME - ROLLING 12 MONTHS

4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 0
Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar

8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0

09

09

09

09

10

10

10

10

11

11

11

11

12

Offences Guns Discharged

...most serious offences where a gun was discharged fell by 24.7%, building on the 9.5% reduction last year...

23

Rape & Serious Sexual Offences

The number of recorded rapes in London increased by 1.7% (57 offences) to 3,334 in 2011/12 There was a 10% fall in the number of stranger 1 rapes (not known to the victim) The overall number of sanction detections for rapes fell by 10% (62 offences) in 2011/12, from 617 in 2010/11 to 555 in 2011/12 Due to the violent nature of these crimes and the trauma suffered by victims we continued to prioritise resources to reduce rape and serious sexual violence in London through our Sapphire teams, and to support victims. We actively encouraged greater reporting of rape - this remains a significantly underreported offence, with only an estimated 10% of all sexual offences and 20% of rapes reported to police. We encouraged all victims to report offences regardless of circumstance, understanding that not all victims support an investigation or prosecution. During 2011/12 the increase in the number of offences being reported compounded increases over the past few years, with more of these investigated as a crime. The proportion not investigated, no crimes, has fallen from 20% in 2008 to less than 9% now, lower than the national average. We worked to respond in a professional, compassionate and encouraging way with every

sexual crime reported, understanding that it takes courage to report rape and serious sexual offences. Responses received from relatively small sample sizes in our Rape Victim Survey were consistently positive, with over 85% of victims satisfied with the services received from the police. More than 90% were satisfied with treatment by their Sexual Offences Investigation Techniques (SOIT) officer. The Sapphire Cold Case Investigation team and Specialist Crime Review group continued to review unsolved rape investigations and any new evidential opportunities which could support a prosecution. In January 2012, in what is believed to be the first case of its kind, a convicted rapist received a whole life sentence for a series of violent rapes and burglaries committed during the 1980s and 1990s. We continued to focus on improving the ways in which criminal justice agencies work together to progress more cases successfully from charge to court and to reduce the attrition of rape cases, currently more than 40%. We developed our integration with the CPS rape charging centre (RASSO) that takes all decisions for London, and worked extensively with Sexual Assault Referral Centres (the Havens) to offer victims of sexual crime an integrated medical, forensic, advice and support service. Our immediate challenge is to increase the number of sanction detections for rape. We have committed to increase the number by 6% in 2012/13, aiming to achieve the highest number of sanction detections in comparable history within four years.

COMPASSIONATE and ENCOURAGING

way with every sexual crime reported...

..we worked to respond in a PROFESSIONAL,

24

Domestic Violence
Domestic violence (DV) offences fell by 4.0% (1,953 offences) in 2011/12, compounding the 6.1% fall in 2010/11 The DV arrest rate was 79.9%, whist the sanction detection rate was 44.7% in 2011/12, 4.6% points lower than 2010/11. We have committed to reduce the prevalence and impact of domestic violence and, in combating violence against women and girls, to tackle forced marriage, honour based violence and female genital mutilation. Evidence suggests that domestic violence accounted for nearly 1 in 5 of all homicides in London, with over half of all incidents in England and Wales unreported. The MPS strategy for responding to domestic violence, developed with the Association of Chief Police Officers (ACPO), aims to protect victims and their children from harm and to hold abusers to account.

During 2011 we maintained our work with borough partnerships, the NHS, statutory and voluntary sector agencies with initiatives designed to support victims of domestic violence and bring more offenders to justice, particularly violent or dangerous offenders. This included initiatives such as the launch of a domestic abuse One Stop Shop in Stratford, and supporting local independently funded domestic violence support agencies and Independent Domestic Violence Advisors. Our biannual Operation Athena focused on forced marriage and honour based violence in 2011/12, with coordinated enforcement and partnership activity designed to target offenders and encourage more victims to report crime. In June 2011 we mounted London wide raids in which more than 160 people were arrested for offences including common assault and threats to kill. In December 2011 over 200 people were arrested for offences including GBH, harassment and criminal damage. These raids supported the launch of the MPS domestic violence publicity campaign You make the call, well make it stop, and coincided with the International Day for the Elimination of Violence against Women, or White Ribbon Day, on 25 November.

DOMESTIC VIOLENCE - ROLLING 12 MONTHS

90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar

07

07

07

08

08

08

08

09

09

09

09

10

10

10

10

11

11

11

11

12

SD Rate

...domestic violence offences fell by 4% in 2011/12, compounding the 6.1% fall in 2010/11...

25

Hate Crime
There was a 6.8% reduction (600 offences) in reported racist and religious crimes in 2011/12, compounding the 11.6% reduction in 2010/11 The sanction detection rate for racist and religious offences was 46.2%, down 3.9% points on 2010/11 There was a 5.5% reduction (74 offences) in reported homophobic crimes, on 2009/10 The sanction detection rate for homophobic offences was 45.0%. In tackling hate crime the MPS includes any incident that is perceived by the victim or another person to be racist, homophobic, transphobic or due to a persons religion, belief, gender identity or disability. Hate crime remains underreported, particularly homophobic, transphobic and disability hate crime. We committed for 2011/12 to increase reporting, and to identify and prosecute offenders to the satisfaction of the victim and the community. All 32 London boroughs have a dedicated Community Safety Unit with more than 500 specially

trained officers across the MPS who investigated hate crime. During 2011/12 Operation Athena targeted dangerous and prolific suspected offenders for hate and faith crimes, with a focus on disability motivated crime. We conducted raids and arrests, high visibility policing patrols in crime hot spots, located reporting cars (dedicated vehicles for reporting crime) staffed by police and partner agencies, and staffed crime reporting sites that are accessible to deaf or disabled people. As well as enforcement, we worked with partners during to raise awareness across London. We promoted free hate crime awareness training provided by Stop Hate UK and ran events such as a court visit for people with learning difficulties to encourage reporting of hate crime. We supported Mencaps ten point pledge as part of their Stand By Me campaign against all hate crime, and supported the International Day Against Homophobia and Transphobia on 17 May 2011 in local communities. We continued to promote our online reporting tool that allows victims and witnesses to report hate crime in confidence through a secure link to the Police National Network, part of the True Vision website. We also consolidated our early warning system that identifies repeat disabled victims as well as repeat victims of lesbian gay bisexual transgender (LGBT) hate crime to enable early intervention.

HATE CRIME - ROLLING 12 MONTHS

60% 50% 40% 30% 20% 10% 0%
Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar

07

07

07

08

08

08

08

09

09

09

09

10

10

10

10

11

11

11

11

12

Racist & Religious SD Rate Homophobic SD Rate

...a 6.8% reduction in reported racist & religious crimes in 2011/12, compounding the 11.6% reduction in 2010/11...

27

Serious and Organised Crime

We committed to tackle crimes such as child abuse, human exploitation, drugs and drug supply, firearms supply and cyber crime in 2011/12. Much of our activity focused on disrupting organised criminal groups and reducing the harm they cause.

28

Child Abuse
Our Child Abuse Investigation Command fields the worlds largest dedicated team of child abuse investigators During 2011/12 we investigated 8,660 offences against children The MPS worked in partnership with local authority children services and other agencies to safeguard children from abuse, neglect, infanticide and child homicide. This included in May 2011 the first conviction of its kind under slavery legislation for two people who attempted to sell an 11 month old child. We continued to develop our Child Risk Assessment Model (CRAM) to inform our interventions with vulnerable children. We targeted predatory paedophiles online, including those grooming potential victims and distributing indecent images, with notable success. We ran specialist projects ranging from child trafficking to the practice of Female Genital Mutilation (FGM).

During 2011/12 we began to roll out our new Multi Agency Safeguarding Hubs (MASH) across London boroughs to offer a preventative and protective environment for vulnerable children. These bring together Safeguarding Professionals in one secure location, including Children Services, Health, Education, Probation and Police.

...the MPS fields the

investigators...

WORLDS LARGEST DEDICATED TEAM of child abuse

29

Organised Criminal Groups Drugs

During 2011/12 we led 366 confirmed disruptions of Organised Crime Groups Criminal groups range from street gangs involved in robbery, drug dealing and violence through to organised international groups impacting London through the importation of drugs and firearms, kidnapping, human trafficking, money laundering and economic crime. In 2011/12 we intervened in the supply of class A drugs and the supply and use of firearms, increased cash and asset seizures, pursued foreign national offenders and tackled cyber crime. In total, 60,799 drugs offences were recorded in 2011/12, 5% fewer than 2010/11 There were 6% fewer (485 offences) class A drugs offences in 2011/12 than in 2010/11 at 7,369 offences Of these class A drugs offences 28% (2077 offences) related to drug trafficking, 11% fewer (259 offences) than in 2010/11 The sanction detection rate for class A drugs offences was 100% Of the 60,799 total offences 4,224 were for drug trafficking, 9.9% fewer than in 2010/11. We continued to tackle drug supply in 2011/12 with signal successes - 31 members of an organised crime group in Southwark were prosecuted for class A supply; 14 members of an international network were sentenced to 79 years (total) for attempting to import a ton of cocaine; 19 dealers in Whitechapel were sentenced to 53 years for trafficking; and fourty people in Greenwich were sentenced to over 100 years for supply. We shut down over 600 cannabis factories across London in 2011/12, including an industrial site in February 2012 containing over 1,000 plants.

...during 2011/12 we led 366 confirmed disruptions of Organised Crime Groups...

...of the 60,799 total offences 4,224 were for drug trafficking, 9.9% fewer than in 2010/11...

30

Asset Seizures
1,380 asset seizures were carried out in 2011/12 with a total value of 40.9m, 19% (6.9m) more than 2010/11 During 2011/12 we actively targeted criminals assets under the Proceeds of Crime Act (POCA) to create take the cash out of crime. We scored some notable successes: our Proactive Money Laundering team secured a single cash forfeiture of 2.7m under Operation Rize, a long running money laundering operation. In December 2011 our Central Task Force seized over half a million pounds in cash as part of an operation that also seized 150 kilos of cocaine valued at 50m; under Operation Eaglewood some 2m of a total of 2.6m cash seized from drug trafficking networks has now been forfeit, with court confiscation orders for a further 5m.

Immigration Crime & Forreign National Offenders

During 2011/12 the MPS arrested 74,570 foreign national offenders Between January-March 2012 the MPS arrested 9,358 non-EU foreign national offenders and a further 8,089 from EU countries, 28% of total MPS prisoners We continued to combat immigration crime in 2011/12. Initiatives included Operation Maxim to tackle organised immigration crime in London, including human trafficking for sexual exploitation, forced labour and domestic servitude, and Operation Swale, an operation with UK Borders Agency (UKBA) targeting those who profit from smuggling migrants to the UK and on foreign criminals who cause harm. Successes included an operation by 50 officers from UKBA, the MPS and other agencies that led to the arrest of eight people for a 1m benefit and immigration scam in September 2011; and the dismantling of a fake passport factory and prosecution of a number of offenders in May 2011. During 2011/12 we increased our focus on foreign national offenders. It is estimated that at least 20% of highest harm violent offenders in London, including gang members and predatory sex offenders, are nonEU foreign nationals who would be subject to effective immigration intervention. During 2011 Operation Bite prioritised the detention and enforced removal of highest harm foreign national offenders through the UK Borders Agency, with a 100% success rate against those targeted. These criminals are barred from legally returning to the UK for at least ten years.

...1,380 asset seizures were carried out in 2011/12 with a total value of 40.9m, 19% (6.9m) more than 2010/11...

...its estimated that at least 20% of HIGHEST HARM violent offenders in London are non-EU foreign nationals...

31

Cyber Crime
We committed to tackle the escalating security issue of Cyber crime in 2011/12. Our Police Central e-crime Unit (PCeU) worked with national and international partners to combat serious incidents of cyber-crime and investigate those with national impact. We scored some notable successes: fifteen offenders were jailed for a total of over 42 years for a highly sophisticated 3m Trojan banking fraud; our investigations with European and the US law enforcement agencies into network intrusions and Distributed Denial of Service (DDoS) attacks by hacktivist groups Ananymous and LulzSec resulted in a number of arrests and disruptions.

32

Counter Terrorism
During 2011/12 our Counter Terrorism activity continued to deliver against four clear CONTEST aims - Pursue, Prevent, Protect, Prepare - mirroring Government Strategy. Whilst the primary focus of CONTEST is international terrorism, the MPS approach included domestic extremism and other forms of terrorism. Our priority for the Counter Terrorism Command (CTC) is to ensure that we deliver a safe and secure Olympics and have the capability and capacity to cope with every possible terrorist and extremist threat in the lead up to and during the 2012 Games. During 2011/12 our counter terrorism activities led to 72 disruptions of terrorist networks or activities they are involved in, a 56% increase on 2010/11 CTC investigations resulted in 126 arrests. 31 defendants were convicted at court in 2011/12, four with life sentences with a minimum to serve Other key achievements during the year included: Co-ordination of the policing contribution to the revised CONTEST strategy Successful delivery of the National CT/ Olympic exercise Forward Defensive.

CTC investigations resulted in 126 arrests, and we made 13 cash or asset seizures totalling more than 150,000. We completed a command wide capability review and subsequent restructuring.

Prevent - to stop people becoming or supporting terrorists or violent extremists

During 2011/12 we focused on delivery of disruption, supportive and educational activity in locations of risk across London boroughs. We continued to embed Channel, a multi-agency scheme that diverts people away from violent extremism, across all boroughs and developed an immersive exercise for Channel practitioners for national roll out. We increased engagement with universities through the development of HEAT (Higher Education Action Team).

Protect - to strengthen our overall protection against terrorist attacks

During 2011/12 we provided protective security which included security planning for high profile events such as the Royal Wedding. We improved our ability to deal with co-ordinated firearms attacks by terrorists at key sites including Parliament and airports, providing training and upgrading our immediate armed response and patrol capability. We improved tasking processes for CT tactical deployments across London and completed PROTECT plans on each of our 32 boroughs to mitigate vulnerabilities. We populated and reviewed our London Security Resilience Plan.

Pursue - to stop terrorist attacks

In the financial year 2011/12 CT activities led to 72 disruptions of terrorist networks or their activities including fraud, fundraising, money laundering and planning for terrorist attacks. During 2011/12

...our priority is to ensure that we deliver a SAFE AND SECURE Olympics and have the capability and capacity to cope with every possible threat...

33
We continued to deliver Project Griffin counter terrorism and crime awareness, including to those responsible for security of buildings, businesses, or neighbourhoods. Ten boroughs within the Olympic footprint were involved, as were our Safer Transport Command, Diplomatic Protection Group and Aviation Security. By May 2012 some 6000 delegates will have attended MPS sponsored Project Griffin events, and all 32 MPS boroughs will deliver Project Griffin post Olympics.

Prepare - where we cannot stop an attack, mitigate its impact

During 2011/12 we delivered plans and procured equipment to improve our response to a marauding terrorist attack, notably high calibre weapons and personal protective equipment. We ran a number of major incident exercises, purchased and refreshed equipment, and completed Major Incident/CT training across the service. We commenced joint police, ambulance and fire brigade projects in year and planned for Major Incident/CT training in 2012. Counter terrorism planning for the London 2012 Games has been carried out against the Olympic Strategic and Security Strategic Risk Assessment. This covers all threats to the security of the Games including terrorism, domestic extremism, serious and organised crime and volume crime. The biggest current threat to the Games is considered to be terrorism, with planning carried out against a severe threat level. We have undertaken contingency work to ensure that we can flex our plans should the threat level rise to critical, or there is a change to the terrorist attack methodology. We ensured that security planning started in tandem with event planning, looking at the safety of the venues, the crowds in London and the personal protection of VIPs

...during 2011/12 our counter terrorism activities led to 72 disruptions of terrorist networks or activities, a 56% INCREASE on 2010/11...

34

Olypmpic & Paralympic Games

During 2011/12 the MPS continued to prepare for our leading role in delivering a safe and secure London 2012 Olympic and Paralympic Games, the UKs largest ever peacetime safety and security operation. Working with government, other police forces, partners and the community, the MPS will lead policing in London in support of the Home Secretarys Olympic safety and security strategy. The London Command Team has worked on operational Games plans for several years. During 2011/12 our London Olympic planning progress was assessed by the Olympic Policing Coordination Team against a RAG (red, amber, green) grading - all three Olympic Park, Central and River zones covered by the MPS were rated as green in final assessments. The Command Team has ensured that all London boroughs were fully sighted on Olympic planning and that plans complement their day-today policing requirements. Our community relations team worked with communities, especially host boroughs, to minimise the day-to-day impact of the Olympics. The MPS fully participated in the multi agency exercise programme that escalated through

the year. We integrated this learning with our own considerable event policing experience to ensure that we keep London safe and make sure that the sport, not the policing, takes centre stage. We planned for the 70 day Olympic Torch Relay around the UK, preparing a small dedicated security team to accompany the Torch and support colleagues from other forces. Other aspects of the policing operation have been running for some time, such as our Olympic Site Support Unit in and around the Olympic Park. The Games require a 105-day long policing operation from 4 June 2012 when searching procedures begin until 16 September when the Paralympic Village closes. We have worked to ensure that core policing continues to be delivered in our communities during this period, partly by maximising the number of officers available. We have restricted annual leave, reviewed all working arrangements and increased deployments of Special Constabulary and volunteers. Police forces up and down the country have planned to send officers to support our operations. On the busiest days, around 9,500 officers will police the London operation and the significant number of parallel events celebrating local and sporting culture around the Games. Many of the extra officers deployed to the Olympics will routinely patrol London boroughs and will be tasked to venues should the need arise.

Image by Populous

35
The National Olympic Co-ordination Centre (NOCC), the Olympic Intelligence Centre (OIC) and the International Liaison Unit (ILU) were commissioned into full operation during 2011/12. They ensure that the National Olympic Security Coordinator and other senior partners are fed real-time intelligence and information, in order to be able to respond to threats to the security of the Games and brief international partners. The National Olympic Security Coordinator worked closely with the National Director of Counter Terrorism Policing to ensure effective coordinated 2012 security planning across the MPS to combat the threat of terrorism. Olympic planning within the MPS CT Command and the National CT network has recently been subject to internal review and assurance review by the NPIA. The MPS is also the lead force in the delivery of Games VIP protection operations, the largest and most complex protection operation ever mounted in the UK. Operation Podium, established in 2010, continued to tackle serious and organised crime affecting the Olympics such as contract fraud, organised ticketing crime, money laundering and e-crime. During 2011/12 we ran 69 operations and arrested 162 people. Podium has made over 175 arrests to disrupt fraudsters and ticket touts since inception. We have developed a crime plan for the Games with dedicated venue investigation teams and forensic retrieval teams forward-deployed to provide an effective service to investigating officers. Beyond this we have contingency plans in place to deploy critical incident teams and other specialist assets as required.

Olypmpic Legacy
During 2011/12 we progressed plans for Olympic legacy and policing requirements in and around the Olympic Park post Games. The London Legacy Development Corporation, successor to The Olympic Park Legacy Company, is now responsible for the London 2012 Games regeneration legacy. As a result previous plans for the new and emerging local community in high growth areas of East London, shown below, are being reviewed.

Population Growth (%) - 2009 to 2016

14.7-23.8 8.8-14.7 5.6-8.8 4.4-5.6 3.1-4.4 0.8-3.1

1 12.3 6.1 6.8 5 5.6 2.5 4 3.6

5.8 3.1 5.6

8.8 7.1 5.7

3.1 23.8

5.6 4 19.4

15 11.1 4.1 8.9

14.7

4.4 0.8 2.6

0.9

9.7

...during 2011/12 we ran 69 operations and arrested 162 PEOPLE...

36

Managing our Performance in 2012/13

We are committed to strong performance management in meeting our aims to cut crime, cut costs and change culture. We will continue to build on past achievements and tackle emerging challenges through our Total Policing approach, with a focus on crime prevention, on targeting offenders, on supporting victims, on building on the support and trust of law abiding Londoners. Over the past year we have seen further reductions in violent crime, gun crime, theft from motor vehicles and criminal damage, but increases in serious youth violence, overall knife crime, robbery and burglary. We have work to do in raising satisfaction with police services, partly through Total Victim Care. CrimeFighters, our new performance regime, will focus on driving down crime and anti-social behaviour, increasing detections and improving victim satisfaction. It is a key way of delivering Total Policing. CrimeFighters brings a sharper focus on tackling long-term trends, repeat offenders and victims, forensic conversion, and offender management, while enabling us to share good practice that has cut crime. CrimeFighters compares our performance to that of other metropolitan police forces (our Most Similar Forces or MSF group), with the aim of stimulating the MPS to be the best performing force in the country. We will continue to develop active benchmarking and force comparisons across our activities. As the London 2012 Olympic and Paralympic Games draw close, we will continue to develop and implement our plans so that we can deliver a safe and secure Games for all those who visit, and will capture the learning to drive future performance. This

will include our continued policing across London, policing of a significant number of events around the games and our response to public order challenges. Londoners have recognised the MPS success in tackling crime and in responding to community issues. We want to improve on the almost two thirds (65%) who now say the MPS does a good or excellent job. We are also working to improve satisfaction with police services - we will continue to work to ensure that all Londoners are satisfied with the service they receive. Black and Minority Ethnic communities in particular remain less satisfied with our service. We face significant budgetary pressures. We will implement substantial change programmes that will re-shape operational and support service delivery and manage significant reductions to our budget. Operational changes have increased visibility and presence on the streets and improved our flexibility to tackle crime across London and with other forces. Reforms in the delivery of support functions are positioning the MPS for policing in the next decade. In managing this activity our Key Performance Indicators (KPIs) for 2012/13 continue the portfolio reporting approach adopted during 2011/12 (including exception reporting on a broader basket of crimes), and encompass the key areas on which we know Londoners want us to focus. Our KPIs and targets have been set on a four year basis to encourage longer term activity, with the aim of improving our performance to the median or best performer position in our MSF group in each crime area by the end of 2015/16. We continue to police in challenging times - over the next few years our operational performance will come under real pressure and scrutiny. We will need to be sufficiently agile to plan for and accommodate changes to deliver the best possible future performance and to allocate resources to areas of most need.

...CrimeFighters will focus on DRIVING DOWN crime and antisocial behaviour, INCREASING detections and IMPROVING victim satisfaction...

37

Corporate Measures 2012/13 Headline Set

This shows MPS Key Performance Indicators (KPIs), with in-year targets for 2012/13. These targets are significantly enhanced from those set in 2011-14 to reflect our ambition to be the best performer in our Most Similar Forces group.

INDICATOR
VIOLENCE 1 The number of violence with injury crimes The number of most harmful gang nominals in custody (nominal is an 2i
identified named individual)

Target 2012/13
-5% + from 10% to 20% (400) of the top 2000 + from 69 to 200 +6% -8% -5%

The number of most harmful gang nominals subject to judicial 2ii restrictions (anti social behaviour order, gang injunction, serious crime
prevention order, violent offender order)

3 The number of sanction detections for all rapes TRAFFIC The percentage change in the number of people killed or seriously 4 injured in road traffic collisions PROPERTY CRIME 5 The number of property crimes (including robbery)

ANTI-SOCIAL BEHAVIOUR
6 The percentage of people who think that there is a high level of anti social behaviour locally

-1% point

LOCAL POLICE DOING A GOOD JOB The percentage of people who think that the police in their area are 7 doing a good job USER SATISFACTION The percentage of victims satisfied with the overall service provided by 8 the police DELIVERING A SAFE AND SECURE OLYMPICS London 2012 Olympics and Paralympic Games - readiness 9 assessment for the London operation (red, amber, green) EFFICIENT USE OF OUR ASSETS 10 Deliver a balanced budget as set out in the Policing Plan 2012-15

67%

+6% points

Amber/Green Nil variance or better

38

Contact Us
How to Contact Us
We welcome your feedback. If you have any comments about this MPS Annual Report 2011/12 they should be sent to the: Metropolitan Police Service 813 Strategy and Planning New Scotland Yard Broadway London SW1H 0BG

Consultation Opportunities

The Mayors Office for Policing and Crime (MOPAC) holds regular meetings about policing with people who live and work in London. Details of these can be found on the MOPAC Internet site or by ringing 020 7202 0202.

Copies

The MPS Annual Report 2011/12 is published (in July 2012) as an internet document. Please consider the environment before printing this report.

Internet Addresses

Mayor of London: www.london.gov.uk/priorities/mayors-office-policing-and-crime Metropolitan Police Service: www.met.police.uk http://www.youtube.com/metpoliceservice http://twitter.com/metpoliceuk http://www.flickr.com/photos/metropolitanpolice

Total Policing is the Mets commitment to be on the streets and in your communities to catch offenders, prevent crime and support victims. We are here for London, working with you to make our capital safer. www.met.police.uk.
MOPAC 2012