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PEOPLE ARE ALL FOR THE TRUTH, AS LONG AS THE TRUTH IS NOT EMBARRASSING OR THREATENING CHRIS ARGYRIS
@benjaminm
@benjaminm
@benjaminm
@benjaminm
Theory of AcHon
Mindset
AcHons
Results
@benjaminm
@benjaminm
@benjaminm
Agile
Feedback
Your
feedback
to
the
team
member
was
poor
because:
It
did
not
focus
on
any
posiHve
acHons
and
it
didnt
use
any
examples
Demonstrates:
Skilled
Incompetence
Skilled
Unwareness
@benjaminm
@benjaminm
Source: Based on the work of Schwarz, Argyris & Schon, Noonan and AcHon Design Partners
@benjaminm
@benjaminm
@benjaminm
@benjaminm
Source: Based on the work of Schwarz, Argyris & Schon, and AcHon Design Partners
@benjaminm
Test
assumpHons
and
inferences
Share
all
relevant
informaHon
Explain
reasoning
and
intent
Combine
advocacy
and
inquiry
@benjaminm
Source: Based on the work of Schwarz, Argyris & Schn, and AcHon Design Partners
@benjaminm
@benjaminm
Test
50%
40%
30%
20%
10%
0%
1
2
3
Sprints
4
5
6
Any
QuesHons?
Feel
free
to
connect
me:
Read
my
blog
h?p://blog.benjaminm.net
Follow
me
on
twi?er
h?p://twi?er.com/benjaminm
E-mail
me
benjaminm@benjaminm.net
Books
to
read
The
Skilled
Facilitator
&
Skilled
Facilitator
Workbook
by
Schwarz
Discussing
the
Undiscussable
by
Bill
Noonan
Flawed
Advice
and
the
Management
Trap
by
Chris
Argyris
Geong
More
by
Stuart
Diamond
Dicult
ConversaHons
by
Stone,
Pa?on
&
Heen
Longer
list
on
my
blog:
h?p://bit.ly/Argyris
@benjaminm