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HP Finance and Administration Services

Realize better business outcomes and improved service performance


Count on an experienced partner to manage your finance and accounting business processes. HP applies proven process reengineering methodologies, technology applications, and global service delivery to improve business outcomes, service performance, and utilization of your technology investments.

Better business outcomes

We know success in your business is measured through better business outcomes including improved margins; efficiency; speed; and reduced costs, risk, and capital expenditures. HP can help deliver improved business outcomes from faster period-end close cycles to improved cash flow and reduced errors. We provide transactional and analytical activities to drive improvements across your organization and offer the business insights required to deliver better business outcomes.

Achieve cost savings

With HP, you can substantially reduce finance’s operating costs by taking advantage of labor arbitrage, operational excellence, optimization of your finance systems, and improved scale efficiencies. Our expertise in process design reduces operating costs and opportunities for errors, increases operational visibility, and provides scalability for business growth. We use our market-leading global Best Shore ® capabilities, delivering from a variety of onshore, nearshore, and offshore locations to provide you access to world-class global talent.

“HP exhibits a deep understanding of our business, culture, and values. We are confident that HP effectively leverages its own experience to help P&G further down the path of becoming an adaptive enterprise.”

Filippo Passerini, President, Global Business Services, and Chief Information Officer, Procter & Gamble

Collaborative approach

HP believes outsourcing is a partnership and collaborates with you on the specific activities, systems, and timeframe for outsourcing that meets your requirements. As a global F&A provider, we can provide flexible, scalable solutions to address your specific needs anywhere in the world. You retain control over your finance organization, and we become an extension of your group. These changes allow you to focus more on strategic decision making and planning and less on daily operational issues. HP’s collaborative approach will meet your unique requirements and enable improved business outcomes.


Source-to-pay—Strategic Sourcing, Supplier Relationship Management, Procurement Operations, Supplier Invoice Processing, Payment Administration, Payment Recovery Services

Order-to-cash—Sales & Credit Management, Order Management, Billing, Collections Management, Cash Application

Record-to-report—General Accounting, Financial Analysis and Reporting, Cost and Inventory Reporting, Fixed Asset Accounting, Banking/ Treasury Support

Business intelligence and analytics—Management

dashboard reporting; performance and trend analysis; predictive modeling, forecasting, and simulations; cost, margin, and pricing analytics; competitive intelligence

How it works

Based on your objectives, and working through the HP F&A Operations Assessment methodology, we baseline your current business processes, systems, and organization to design a detailed blueprint for change—a jointly agreed-upon transition and execution plan.

Reduce costs and increase quality

Potentially save more than 30% on finance and accounting costs through HP global economies of scale, leveraged technology, and Best Shore services.

Enhance business agility and quality through standard processes that drive lower error rates.

Improve shareholder value by enabling more time spent on strategic decision-making and planning.

Improve controls by establishing a single point of convergence for transaction processes.

Reduce opportunities for errors and create a simpler compliance review.

HP experience delivers

HP was selected as a 2010 Finance & Accounting BPO Market Leader by Everest Research.

HP has more than 18 years of F&A BPO experience.

Our scale is vast. Every year, we process billions of transactions in leveraged delivery centers on six continents. That includes 125 million remittance transactions and more than 22 million accounts payable invoices processed annually.

For more information

Our capabilities to support multiple ERP and legacy systems, application transformation expertise, and technology innovation capabilities provide the flexibility to design a solution blueprint that meets your unique requirements.

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Using standardized, repeatable processes, backed by multipoint global delivery and technology automation, help you simultaneously improve service performance and drive down operating costs.


A thorough management of change strategy and our proven transition methodology ensure a smooth transition of work to HP.


Once delivery takes place, responsibility shifts to HP, and performance monitoring begins, using our Service Excellence Dashboard for a transparent view into our effectiveness compared to service levels agreements.


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© Copyright 2009-2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.


4AA2-7960ENW, Created September 2009; Updated December 2010, Rev. 4