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INTRODUCTION
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COMPANY PROFILE
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At Syntax, the concept of Infinity is easily understood. That's because it has rediscovered the idea and redefined it to reflect its core philosophy. Infinity is part of its inherent corporate genetic structure. To Syntax, it means generating value that is endless; innovating solutions without constraints; a never-ending pursuit for excellence. It represents our state of continual, aggressive evolution to adapt rapidly to the ever-changing topography of market demands and technological advances. Integrate all the characteristics of Syntax and you'll have a new definition for Infinity. On the ground, Syntax fundamentally aims to build strong relationships. Its deliverables are strong technology solutions that make a difference to the profitability of their clients' businesses. One relationship that is already making a big difference is Syntaxs alliance with Total OutSource, Inc. The fundamental values can be defined by the companys Vision, Mission and Philosophy.
Vision
To be one of the top IT Consulting Companies in India and abroad.
Mission
To leverage Technology & Human Capital for Optimum Productivity.
Philosophy
To create an opportunity & to provide a platform where everybody can grow & towards making India a 'Super Power' & the World a better place to live in. contribute
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In today's technology-driven business ecosystem, everyone agrees that change is not only constant but is also increasing at an exponential rate. At Syntax, they believe in delivering true value is a result of staying on top of change. In fact, they take this one step further; they focus on being part of the very force that drives these changes
Accelerating Adaptation
Neo-Darwinian principles define survival as a function of change; the ability to adapt to changing requirements. All businesses are governed by these principles. At Syntax, they are aggressive catalysts helping customers to leverage technology to accelerate adaptation. The focus is singular and clear: offer business benefits to the customer to deliver an unbeatable edge over competition. That's the bottom line the company would like to put on top of everything else. All the passion, all the values, the strengths, skills and efforts orbit around this positioning. The idea of offering endless value to the customer is the very differentiating principle Syntax was founded on. Building up from the direction their foundation gave them, their guaranteed, unwavering quality of delivery was built up by sheer determination, expertise and commitment. Having started in 1998 with a one-man team and a single client, Syntax today has a manpower base of over 150 and a list of clients that reads like a Who's Who list of companies spread across geographies. Syntax has now attained the position of an emergent powerhouse in Technology consulting, product development and Outsourcing services. This amazing growth has resulted from the tremendous confidence Syntax has evoked in everyone alike - Management, Employees, Investors, Partners, Alliances and, of-course, our Clients. On the ground, Syntax is a people company. The company's backbone is its strong management team that keeps focused on the magic of the initial vision. In addition, the expertise and energy of the founders has filtered down to the entire team making it one complete dynamic entity with strong commitment and focus.
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Adopting Acceleration
Syntax continues to evolve rapidly by adopting emerging technologies and stressing on their research initiatives; they strive to stay at the leading edge of change. Innovative excellence is at the heart of all their solutions and by staying at the leading edge of change, they help their clients leverage the best of the technology to meet their business objectives. The ultimate objectives - adopt the newest technologies and accelerate their clients adaptation to the competitive landscape.
DIFFERENTIATORS
The companys core values are their basic differentiators. They provide the thrust for continuous growth and development. To ensure reliability and high performance, Syntax and its employees live by their commitment to a set of three core values: Innovation, Quality and building Enduring Relationships with customers, employees and society at large
Innovation:
In an age where competitors can so easily imitate yesterday's inventions, their key advantage lies in their ability to innovate and evolve continuously. Innovation is the foundation on which Syntaxs solutions are built. They have built a system that is based on discovery and technological innovation. Their innovative approach to technology is carried over into their innovative business solutions that enable customers meet competitive market demands.
Quality:
At Syntax, quality is not a mere word but a way of life. Syntaxs commitment to quality is evident in a number of ways:
In the dedication of the management team to produce world-class solutions that meet customers' real-world requirements. In the determination of the development team to constantly improve processes, to increase efficiency and deliver cost effective products. The approach in which customers requirements remain the focal point throughout the entire development process.
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Customers:
Syntax works towards one key objective: Customer Satisfaction. The exceptional rapport that Syntax enjoys with its customers emanates from its interactive work culture. Keeping the passion for innovation and customer focus alive, Syntax recruits proficient professionals to deliver best-of-breed business solutions and services to customers worldwide. Syntax constantly endeavors to deliver unparalleled value to customers and views success as dependent upon its customers success. When it comes to customer satisfaction, Syntax always goes beyond the last mile, setting standards for the rest of the players in the same genre. Employees: At Syntax, every employee is an invaluable asset and not a mere resource. In an industry that is typically characterized by high attrition rates, Syntax builds enduring relationships with its own employees - recognizing that an organizations greatest asset is its people. Syntax believes in professionalism without hierarchy. The key role of every individual team member is to perform: overcoming limitations and delivering more than the best. Syntax believes in generating positive attitudes and a strong work ethic among the team members by creating a vibrant work environment that encourages and enables imagination and innovation. Society at large: .
At Syntax they believe they are an integral part of a larger ecosystem. They firmly believe that every entity in the ecosystem has some responsibility towards the society one lives in. In addition to providing world-class business solutions, Syntax has always strived to fulfill its responsibilities as a true social and economic enabler. Our employees are pragmatic and believe in the dictum that small grains of sand gather to form a desert and so are ever ready to volunteer and contribute to a social cause. Besides contributing to various spiritual, charitable and religious
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activities from time to time, we at Syntax have also contributed to national causes like the Gujarat Earthquake Relief Fund, the Tsunami relief fund etc. This is just a humble beginning, almost like a drop in the ocean, but it is with these small endeavors that we attempt to create a world that will be a better place for the future generations.
MANAGEMENT TEAM
Syntax is piloted by professionals with new-world business intelligence and technological prowess, acquired from years of working for successful IT companies. The company's management team brings with it a strong blend of business management, marketing and sales expertise. The team's strategic business management has helped build, develop and retain a longstanding customer base P. Prashant COO A visionary and entrepreneur, Prashant was the man who conceptualized and founded Syntax. Having worked with premier IT companies, Prashant brings with him vast and varied experience in Software Products Marketing, Training, Operations, HR, PR, Finance, Management and Administration. Presently, he heads the operations of Syntax and is the visionary charting the roadmap for the growth of Syntax in the Indian and Global market. Srivatsa S CMO A certified Six Sigma Quality Professional, Srivatsa has been instrumental in creating & maintaining a proactive, professional and productive work culture at Syntax. He has extensive domestic/overseas experience in Software Products Sales, Support, Service and Distribution. Endowed with a zeal that is contagious and a 'never-say-die' attitude, Srivatsa competently steers Syntax towards its vision of being a premier IT Company. . .
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Subramaniyan K. V CTO
A lively idea-bank, Subramaniyan is responsible for the Technical and Software Development functions at Syntax. His competencies include architecting, developing and delivering business process automation solutions. At Syntax, Subramaniyan's responsibilities include establishing processes, developing procedures, documentation, quality systems, customized end-user solutions, software development life cycles and projects and products development.
INFRASTRUCTURE
Syntax has a state-of-the-art R&D facility and Software development center at its corporate headquarters in Bangalore, India. In line with its commitment to developing real-world business solutions, the infrastructure at Syntax includes a facility with over 25,000 square feet of space that can accommodate up to 300 software professionals The salient features of this facility include:
25000 Sq.ft of Ergonomically designed, fully air-conditioned office space with 24/7 support services.
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A Completely networked work environment built with on CAT-6, 100 MBPS Local Area Network, 1 GHz Foundry Networks manageable switches, Cisco router, Cisco PIX Firewall and Wireless (WiFi) enabled.
Servers include Sun Solaris 4500 enterprise servers, rack mounted Compaq and HP Servers with disaster recovery options.
The Latest Pentium based workstations with Flat display panels. A dedicated (upgradeable on demand) data communications link to meet communication, data transfer and delivery / deployment mechanisms for clients. Access to a repository of software (on the servers) to all systems. Software suite that includes:
o o o o o
Configuration Management Tools Project Planning and Management Tools Development and Debugging Environments Testing and Test Coverage Tools A host of other Productivity Tools and Engines
A well-equipped library collection complete with books, journals and periodicals on current industry trends and technologies The latest Alcatel digital Epabx system, with digital phones and extensions. Dedicated VoIP lines to facilitate international voice communications. State of the art power and backup power systems with APC Silicon 40 kva UPS and Caterpillar 320 kva backup Diesel Generator.
PRODUCTS
Syntax's wide repertoire of product offerings span from Enterprise Applications to Business Productivity Solutions. Our rich experience in developing indigenous products in tandem with our distribution of world-class, best-of-breed products puts us in a position ideal to find optimal solutions for you.
Enterprise Solutions
eFactory This is Syntax's indigenous revolutionary, multi-functional, solution that automates all
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Business Products
Syntax's end object of providing infinite value extends far beyond its in-house products and services. They understand the need (and cost-efficiency) of not reinventing the wheel! As a result, Syntax offers a huge and extremely comprehensive range of packaged products to provide solutions to all types of businesses and users. They are not a standard re-seller. Our focus is to build a long-term relationship, with end-to-end services including pre and post-sales support, installation, consultancy and maintenance. Syntax aims to act as a single-window Procurement Partner. We have the ability to even source products that are rare, or not easily available by conventional means. Our strong alliances with major distributors ensure competitive pricing. The entire range of tools caters to a wide variety of users including tools for: Software Development Lifecycle Management Designing Authoring
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Knowledge Management
SERVICES
Organizations worldwide are trying to achieve increased productivity at reduced costs by implementing a wide range of IT-based business solutions. Syntax empowers and improves your business by creating custom web and software solutions according to your business needs. At Syntax, they understand unique business requirements of their customers. They work in synergy with them to conceptualize reliable and versatile solutions that aptly fit their needs. They take care of the complete life-cycle development of the solution, right from requirements analysis to implementation.
Software Development
Syntax's bespoke software development service enables companies to meet their realworld business needs through a comprehensive range of value-added architecture, technology and development expertise. Their services are aimed at helping customers realize their vision within budget and on schedule. Their methodology is focused on integrating software development services seamlessly with the customer's business process to deliver applications of high-quality and effective
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Their ultimate goal is to ensure that customers maximize the benefits of their software development services in terms of cost, quality and capability to meet their strategic goals without compromising on any of these factors.
Technology Enabling
Emerging trends in the market place have resulted in organizations adopting new technologies and business models. Syntax offers consulting services that aim to help clients maximize revenues and streamline operations. Syntax offers consulting services through its team of consultants having widespread cross-functional business and technical understanding. The team of experienced project managers, business analysts and software developers work in a collaborative approach with clients. This allows the teams to chart business requirements to the technology solution that best fits project objective.
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The issues facing migration tasks can be daunting. Over time, as technology changes, legacy applications can prove to be stumbling blocks for an enterprise-wide IT architecture and present several challenges in operations and maintenance. These challenges can be categorized as 1. High maintenance costs 2. Non-availability of experienced resources 3. Adapting to a constantly changing business and regulatory environment. Their proven application migration and re-engineering solutions help organizations overcome these hurdles and unlock as much value from these applications as possible. The Return on Investment on a migration project can be manifold. It can result from enhanced business support, significant improvement in the ability to integrate applications and reduced licensing and maintenance costs. The key factor that adds value while working with them is their domain expertise in chosen business verticals. This results in their ability to flawlessly execute re-engineering projects of varying sizes and complexities. Their primary business goals are accelerated time-tomarket and reduction in costs.
SYNTAX Offerings
Their tested indigenous Migration & Re-engineering Methodology is a four-phased approach. The key to the approach is ensuring continuity and transparency across all the phases.
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Application Analysis: Analyzing the suitability of an application migration or reengineering exercise including the choice of the target architecture. Portfolio Analysis: Analyzing the suitability of re-engineering an entire portfolio of related applications. Platform Migration: Migrating an existing application to new hardware, operating system, database or programming environment.
Application Re-engineering: Completely redesigning an application in order to provide superior functionality by taking advantage of new technology standards.
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Onsite teams that closely collaborate with the customer to get a better understanding of business and project requirements A secure and efficient communication environment for all the distributed team members, both onsite and offshore/near-shore Specialized information infrastructure and effective communication tools for centralizing, organizing and managing all project information. Further, flexible contractual models ensure that software outsourcing project is delivered
Their ultimate goal is to ensure that customers maximize the benefits of outsourcing software services in terms of cost, quality and capability to meet their strategic goals without compromising on any of these factors.
The in-house engineering team may require additional skill-sets to engineer the product (e.g., experience with open source solutions and specific language expertise)
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Adequate engineering resources may not be available in-house to start development on the new software product or enhance an existing product The cost of adding additional software engineers to an in-house team can be deferred This may be the only way to meet stringent time-to-market requirements From working with a well-established and professional outsourcing engineering services company, an additional benefit would include understanding infrastructure and welldefined management processes
In-house engineering teams can also benefit from the association and collaboration with other engineers at the outsourcing engineering services company
Having decided to outsource Product Development, the most critical issue becomes selection of the outsourcing partner. This requires careful consideration. Apart from cost considerations, the developer must have the engineering resources in place with the technical background and necessary infrastructure to ensure a quality product and meet your quality and time-to-market expectations.
A proven ability to engineer products. A through understanding of the entire product development lifecycle including requirements specifications, design, development, quality assurance testing, and release A commitment to best practices throughout the product development lifecycle to ensure high quality during the development process Skilled engineers plus access to off-shore resources to quickly and adequately staff the engineering team to meet the product development requirements Management infrastructure in place to closely monitor the progress of projects throughout the product development lifecycle, and to ensure communication between customers, software engineers and our project management
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Project infrastructure to ensure strict adherence to source code control and backup procedures Total commitment to continuing technical education to ensure that engineering resources remain up-to-date on the latest advances in technology Skilled engineering resources with strong backgrounds in a wide variety of operating environments, languages and technologies Strong regulatory procedures and security policies and infrastructure Microsoft certified partner and Sun Developer Connection partner. This helps Syntax to continuously improve delivery on these platforms
Unit Testing Functional Testing Load Testing Peer Testing Interoperability and Conformance Testing Certification Testing Regression Testing Integration Testing Development and Deployment Testing Test ware and tools development Test strategy and planning Syntax with its extensive experience in providing independent testing services to
customers helps provide distinct insight into reliability, maintainability, and usability issues. Selecting the appropriate and right testing strategy, strong management of testing processes, and use of automation tools to support the testing processes are some of the value adds that Syntax offers its customers.
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CLIENTS
Their success is evident in the long list of satisfied customers that they serve. Here is a select list:
Allegro Networks Altium Technologies Anupam Rasayan Ltd. Canfin Homes Ltd. D.S. Constructions Eastern Engineering Company Espark Infotech Pvt. Ltd. Explocity Pvt. Ltd. Ginie Interactive Jindal Praxair Oxygen Company Ltd. Moser Baer, India NHRD, Bangalore Novell Software Development India Pvt. Ltd. Ocwen Finance Solution Pvt. Ltd. Peak XV Pvt. Ltd. Perot Systems Phoenix Global Solutions India Pvt. Ltd. Praxair India Pvt. Ltd. Raffles Software Pvt. Ltd. Rockwell Automation India
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Sapient Corporation Sonim Communications (India) Pvt. Ltd. Spider Systems, Malaysia Team Asia Lakhi Semiconductors Texas Instrument India Pvt. Ltd. Titan Time Products Ltd. TUV Rheinland Group Asia, Japan Wipro Ltd. Zilog India Electronics Pvt. Ltd.
Product Overview
ViewWise is a feature-rich Integrated Document Management / Image Enabled Solution. ViewWise is engineered to facilitate compliance with current and emerging operational and regulatory compliance requirements for document imaging, capture / indexing, searching / retrieval, archiving and records management. It is robust, simple, reliable, cost effective, scalable and easy to use. ViewWise is designed to operate in both WEB and LAN based environments. It leverages a firm's existing investment in their IT infrastructure, and operates on a variety of distributed and centralized topologies. ViewWise integrates with other software applications within diverse operating environments.
Functionality
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Product Advantages
ViewWise offers enterprises many distinct benefits, the most notable among them are as follows: Reduced Storage Costs by 50-80% Increased Productivity by 25-50% Lowered Transaction Times by 75% Reduced Business Operating Costs by 20-30% Reduced Document Retrieval Time by 30-90% Faster and easier access to information across the enterprise Improved workflow efficiency Robust Multi-Tiered Security Remote Access to Database
Salient Features
ViewWise is packed with several values added, time saving features. Some of these salient features include: GUI ViewWise provides its users a very intuitive and user friendly Graphical User Interface (GUI). ViewWise application utilizes a Multiple Document Interface (MDI). It consists of a parent window that contains child windows, menus, and toolbars that can be resized, repositioned or hidden. It is similar to the Windows Explorer interface and is easy to use. With its flexible use of space and tools, ViewWise can be customized to suit the changing needs of the end users. This makes ViewWise efficient and userfriendly.
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Printer Driver .
windows driver and allows users to directly save and print documents from any windows based applications into ViewWise. The documents are saved as an image, either in DjVu or TIFF format. With this unique option of ViewWise, users can easily and quickly convert and save a document into the ViewWise application. With ViewWise Printer Driver users realize savings in terms of material costs and time taken to print, scan and import documents. MS Office Integration .
ViewWise is designed to tightly integrate with the latest versions of MS Office Suite of applications like Word, Excel, PowerPoint, Outlook Express and Access. A ViewWise icon is added to the standard toolbar of every Office application. With a single click, users can directly save documents into ViewWise from within these applications. 255 File Formats Support .
ViewWise supports an amazing 255 native file formats. Using advanced technology ViewWise allows users to view an amazing 255 types of file formats, all within the ViewWise viewer frame. This can be done without having the native software applications installed on any of the systems. With this distinct
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Batch-indexing feature provided by ViewWise is especially useful in situations where large numbers of documents have to be brought into ViewWise. Documents can be brought in from various sources such as the ViewWise printer driver, scanner, MS Office applications, fax and Xerox. The distinct benefit is that users can in one-shot input large numbers of documents into ViewWise, without having to worry about the storage location. This adds flexibility and simplicity to the workflow process and also optimizes resource management. Output Modes .
ViewWise offers an extensive range of output options to cover all possible requirements of businesses. Using tools easily available on the Viewer Toolbar, documents can be printed, e-mailed, faxed and exported without opening up other applications. Outputs to all modes are simple and involve choosing the required mode from the toolbar and selecting the appropriate dialog box options. While exporting, documents can be exported either in their original file formats or in various image and text formats including BMP, PSD, TIFF, JPEG, ASCII, HTML, Publisher, RTF and General Word Processor. These easyto-use options help users save time. Search & Find .
ViewWise, offers users a rapid and powerful search mechanism that allows users to quickly locate documents from within a Room, Cabinet, Drawer or Folder. ViewWise supports simple search, advanced search and full text search. Simple search: A simple search is used in cases where even the basic information regarding the required document is not known. Simple search facilitates wildcard
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ViewWise, offers many value added features to accommodate the additional needs of users. Web Access is one of them. Web Access essentially
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distributed workforce offering the same flexibility and reliability through the Internet.
ViewWise Specifications
The following constitute the Guideline specifications for the components of a ViewWise system:
ViewWise Server
Hardware Minimum Recommended CPU: 2.0 GHz or faster RAM: 512MB for ViewWise 300Mb Diskspace Plus RAM & Disk storage space for Database Software Network Operating Systems supported Microsoft 2000/3 Server Novell Netware 6.0 Server RedHat LINUX SuSe LINUX Others upon request
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Web Servers
Microsoft IIS Novell Enterprise Web Server Apache
Scanning Support
TWAIN and ISIS* scanners are supported, together with selected multipurpose network scanners.
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Optional Connectors
Automated Input Processor (AIP) Email Archive Service for Gwava GroupWise Agent AnyDoc Connector eWork Connector Eyes & Hands Forms Connector NCS Pearson hi-speed scanner
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RESEARCH METHODOLOGY
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Objectives:
The Top players in DMS space in Bangalore. Investment scope and readiness to purchase in the identified verticals. Top verticals ready to invest in DMS. Potential clients for DMS software. Price range willing to invest in DMS.
Sampling Method:
Judgement Sampling.
Survey Technique:
Telephonic interview with a questionnaire.
Data Collection:
Primary data will be collected through the telephonic interview or personal interview & secondary data will be collected from related websites.
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QUESTIONNAIRE
Company Name: Employee Name & Designation: Contact Nos: (O) Email : 1. How are documents shared in your company? Duplication Hard Copy Soft Copy (Photocopy) (M)
2. How are documents stored in your company? Data Record Optical Media (Floppy, CDs Servers Room etc) 3. Is there any situation where documents are misplaced or lost? Babasabpatilfreepptmba.com Page 33
6. What kind of security measures are taken for confidential, legal & proprietary documents? 7. What kind of documents are managed and shared in your company? TIFF / JPEG / PDF / WORD / EXCEL / CAD Please mention here: 8. What will be the size of the file shared in your company? 0 KB 1 MB 50 MB- 100 MB 1MB 10MB 100 MB 1GB 10MB 50 MB ABOVE 1GB
9. Have you heard or do you know about a Document Management Solution (DMS)? Yes No Page 34
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Unique features If No, do you think there is a need for a multilevel secured Document Management Solution for information sharing in your company? Yes No
12. Does your company use any other Enterprise Solution? CR ERP SCM Other M Please specify the software name:
None
13. Why would your company not implement Document Management Solution? Investment Not in the budget required plan Lack of Other Infrastructure (specify) 14. Any budgets planned by the company to invest in Document Management Solution?
15. Price range your company would invest into Document Management Solution? Babasabpatilfreepptmba.com Page 35
16. On a scale of 1 to 10 rate the following factors for Document Management Solution in your company: Document Sharing Storage and Retrieval Document Security Remote Access of Documents File compression technology
1) Documentum EMC2
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Product Overview
An OmniDocs is a scalable, secure, multi-user Document Management and Workflow System. It allows users to manage image as well as electronic documents in a single central
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OmniDocs has an easy to use user interface available in both Windows and Web Desktops that support standard document management and workflow operations, as well as additional custom desktops to meet specific requirements. . It supports extensive document management and workflow operations including simplified document acquisition, powerful scanning support, exhaustive document and folder searches, easy document viewing, flexible annotation support, powerful image editing operations, complete information management, online form processing, seamless content management capability, automatic data capture, strong version control, wide-ranging document delivery features and adaptive workflow for efficient document processing. Client components are available on a variety of Windows platforms, with support for multiple national languages.
3) Datascan.Online Stex
Product Overview
DataScan.Online helps in transforming the current processes into a dynamic informationenabled business environment. It is being used to accelerate and extend organizations global presence, delivering active and trusted document content to multiple channels, while providing for a unified storage umbrella for storing of all kinds of multi-media information like paper, video, audio, electronic spreadsheets, word-processed documents etc. . . The scalable architecture of DataScan.Online allows any organization, however big or
small or however diverse in their business processes, to implement right-sized solutions commensurate to their needs and goals. The open solutions framework of DataScan.Online is designed as a set of highly integrate-able components that can be easily deployed. These components can be embedded into current and future applications to enable these legacy applications. The clustered server architecture of DISA addresses the needs of organization to ensure
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4) SecureDoc Optimus BT
Product Overview
Optimus SecureDoc solution is a specialized add-on for SharePoint Portal 2003 that allows organizations to SECURE folders, documents, and forms using extensions and APIs provided for Document Level Security. Optimus BT engages in cutting edge SharePoint add-on development to assist organizations in extending the reach of SharePoint into the enterprise infrastructure. As adoption of SharePoint increases within an enterprise, more users will use SharePoint as a single source for information management. It is our goal to provide infrastructure that will allow organizations to extend the SharePoint platform to various enterprise information systems. This includes
providing web parts that will achieve the following objectives : Extend the base features of SharePoint ,Integrate function/activity specific information into centralized websites ,Provide industry and function specific advanced features within web parts and SharePoint solutions, Provide connectors for different vendors and Internet services .
5) DocSmart Wipro
Product Overview
DocSmart is a knowledge and document management system. It enables companies to share, manage and reuse the vital corporate knowledge contained in enterprise documents-letters, reports, manuals, invoices, photographs, engineering drawings, illustrations, diagrams, audio, video and other sources of information. It provides a single point of tracking, analysis and notification on the desktop for all kinds of corporate information including structured data in databases, data warehouses and data marts and unstructured data such as that contained in word
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Integration with enterprise applications Links unstructured content to structured records in enterprise applications such as ERP and CRM systems Content globalization Enables the creation, management, and delivery of multilingual content to employees, customers, partners, and other stakeholders Full-text searching Enables users to easily find and retrieve documents based on document contents
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Support for TWAIN and ISIS scanning Support for scanning though browser plug-in Production-level scanning through OmniCapture tool
Upload through HTTP and Desktop Client Support for Fax-in, Email and Print Redirection Uploading from ODMA compliant applications Upload from MS-Office applications through Add-Ins Through OmniAcquire offline document acquisition tool
Combination of Profile Search, Indexed Search and Full Text Search ODMA support for search and retrieval Search and retrieval through MS-Office AddIns Boolean and complex logical searches Search on annotations and notes
Supports viewing and annotating image documents Platform independent image document view through Image View Applet Support for Document View through browser-based Plug-In Supports more than 200 common electronic file formats Supports all standard Image Operations such as Deskew, Despeckle, Rotate, Invert, Brightness/ Contrast, Zoom-in and Zoom-out. Facility to traverse to Next Page/ Previous Page or Specific Page for viewing multi page documents Documents properties like Owner, Date Modified, Type etc. shown along with the document view
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Exchange notes on documents Secure notes for users Browse documents by notes Ideal for review comments Support for Thumbnails on image and electronic documents including current and older versions
Facility of putting text, graphic and image annotations on document pages Annotate text and image stamps on documents to indicate signatures, approval seals etc. Print documents with or without annotations Annotation groups for selectively hiding, deleting, copying and securing annotations for selective users
Image editing operations such as page insertion, deletion, merge/ split pages etc. Document Maker tool with facility for merging/ splitting documents based on barcode/ page count etc. to assemble documents from scanned batches
Clipping Maker tool for preparation of clippings from multiple source documents
Organizing documents into Cabinets, Folders and Subfolders for hierarchical storage management Creation of user-defined Data Classes with multiple user-defined indexes of various data types Filing & Indexing of documents and folders on user defined data classes for quick retrieval Document and Folder shortcuts Inbox and Outbox for individual users for posting documents Linking of documents for cross-referencing related documents
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WebDAV support Enables users of enterprise applications to seamlessly interface with OmniDocs Integrates with Content Management Supports for users to create, modify, review, and publish content
Form Builder tool to generate forms for accepting Data Class values Zone-based OCR for automatic indexing Automatic data extraction using OCR, MICR and Barcode Template-based Filing
Supports image and electronic document versions, including version comments and search across versions Support for auto-versioning at Cabinet and Folder level Check-In and Checkout support for collaborative working on documents Support for notifications on check-in/ checkout
Download through HTTP and support for Print/ Mail/ Fax of documents Auto CD viewer for remote distribution
Adaptive Workflow for routing and tracking of documents, messages and forms Strong searching, reporting and monitoring of work process and status to help in automating work processes and improves efficiency Create Ad-hoc or pre-defined routes for automatic document routing Supports both sequential and parallel routes Refer Workitems to other users for reference Divert Workitems to other users for delegating or substituting
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Time-based and Event-based reminders Users can collaborate on a Workitem through shared and secure notes Form-based workflow through PDF forms on the web with automatic data extraction and indexing Extensive Reports and Audit Trails Extensive Audit-trails at User, Folder and Cabinet levels on separate actions and between specific date/ times System Reports and Statistics Extensive tracking of each Workitem through track-sheet which records all user actions Elaborate search on workflow progress through status searches, searches on user-defined indexes, full-text search and searches on Workitems date and time Strong reporting facilities: Daily, Weekly or Monthly reports on completed, incomplete Workitems to identify slack and improve efficiency
Effortless Administration
Definition of Users and Groups for the system ,option of granting rights to access, modify or delete documents and folders
3) Datascan.Online Stex Imagebase The Document Content Database DataScan.Online 3.0 Imagebase structure supports 64-bit addressing as well as a completely new B-Tree structure. The speed of the new Imagebase increases tremendously as the system uses larger fan-out. The solution is designed for large enterprise wide deployment. Based on the high performance FIDSS multi dimensional indexing structure. Efficient caching technology. Multi threaded data access. Document Indexing on 64 user definable parameters. Imagebase set fields combines the speed and context sensitivity of an RDBMS with the features of Fulltext.
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Content Support Images. Streaming content - audio and video. Electronic files. Web pages. COLD data. Engineering drawings. PDF Files. Native File Support - supports over 170 file formats. RAW File Storage Support.
Image compression CITTGR3, GR4, JBIG, JPEG for colour and grayscale images.
Enterprise Support Distributed Internet Server Architecture (DISA): The uniqueness of this product is the use of DISA architecture. DataScan.Online runs on the DISA network. The DISA network allows a central Authentication server with various member servers. Benefits of DISA a. Local data located local. Huge reduction in bandwidth requirement (investment). Data access can be re-routed run to tackle: o Congestion-load balancing, optimal utilization of infrastructure. o Infrastructure malfunction-increasing reliability, maximizing utilization of
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period of time. projected demands. Scalability Each installation can have a large number of domains. Each Imagebase can have around 200 million documents and 2 billion pages. Domain addresses space of 3200 TB per domain. No limit on number of domains. No limit on number of Imagebases in each domain.
Security All document content is embedded into database. No URLs to open file systems. Document content can be encrypted if desired. The communication between the server and the client is controlled. Communication security schemes based on the all powerful single-page cipher method. Uses between 64-128 bit encryption. Access security for Domains. Access security for Trustees.
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Other Features Image enhancement features. Image annotations with date and time stamp. Revision Control (with maker-checker functionality) and history. Maker-Checker control. Report generation. Designed to be implemented in an ASP environment. User defined GUI. Software Fault Tolerance. Clustered Server Architecture. Complete document content technology is delivered through easily integratable ActiveX or ATL components. Platform Independent - can be implemented under any environment including Windows, Linux or on a mixed environment. Support for large number of networking protocols. Integration with other applications through Active X or ATL components.
Administration Centralized Administration. Alert Notifications. Server as a Service. Comprehensive online incremental backup system with Restore facility.
4) SecureDoc Optimus BT
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5) DOCSMART Wipro Techologies Document Capture DOCSMART provides you with the means to store documents in a secure vault. Whenever the documents pass into the vault the system will record profile and other information like search terms. The values in the profile or the indexed search terms allow you or others to easily find the data later. DOCSMART goes one step further in allowing you to capture profile information for paper-based or URL/UNC-based documents that are not in the database. When those documents are found in a search, the profile data tells you where to locate them. DOCSMART has the ability to store multiple versions of any document simultaneously. Any version of any document can be in any "personality" (format) and you can maintain multiple personalities for any one version. Format generation (for example, from MS-Word to PDF or HTML) can occur automatically if you like. Every conceivable activity that occurs against a
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Document Retrieval/Access To be truly useful and productive a document management system has to offer its users access to the data through the principal authoring and viewing applications that they are already using. DOCSMARTTM can be configured to manually launch any desktop application for viewing, editing, and printing or for applications that are ODMA compliant, more comprehensive integration without any additional effort. Rather than storing start-up templates on individual local disks, DOCSMARTTM allows them to be stored in the vault where they can be shared, versioned, and secured. The system also comes with an easy-to-use viewer that supports over 200
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Security DOCSMART allows you to individually control a very broad set of rights that starts with allowing others access to a document's name [without it, they won't even know that it exists] and ends with allowing others the right to completely destroy the document and all of its other versions. In addition to providing a large set of common rights that are available to all documents in the system, it also offers additional rights that make sense just for that document. Administrators can limit the kinds of rights that users can control on their data documents. More than simply protecting documents, DOCSMART can limit the type of data documents a user can create and can also limit when and where a user can log into the system. All activity is recorded so that users and administrators can later see who viewed, changed, or deleted a document and when they did it.
Customize user rights for any document: No rights at all (not even to see name)View profile dataModify profile dataView content Extract Content Version (add a new version)Delete (this version and/or any version)Undelete Purge (completely destroy)
Customize which document types a user can create and/or access Limit users from logging in at certain times or places [or logging in at all] Limit or expand access to any system or document via Access Control Lists Extensive document-appropriate access rights on all system and documents
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Searching As the size of your vault grows and the number of its users increases, it becomes necessary to search for the information it contains in more intelligent ways. You can no longer rely on remembering what a document's name is or who created it or when. DOCSMARTTM allows you to search for individual or collective profile values in combination with content-based queries that can include "proximity" (only if the terms are near one another) and "ordered" (only if the terms are found in the order entered) clauses.Additionally, you can request automatic thesaurus and prefix/suffix options that will broaden your search to similar terms without you having to specify all of the details. Queries and/or their results can be saved for later re-execution and examination. Search against profile information Search against system activity logs Automatically and/or manually index the full content on all or only certain types of textbased data documents Search against the full text of indexed data Narrow searching to include only certain types of documents View search hits "in context" within our built-in viewer/printer [supports 200 file formats] Easily tab from one search hit to another within our built-in viewer/printer [supports 200 file formats] Sort search results against any profile data field for any type of document Execute profile, activity and content searching in tandem Use complex criteria [l" within x characters", proximity, in order, weight, etc.] for content searches Automatically include thesaurus and suffix/prefix choices, if desired, on content searches Save search criteria for subsequent execution Save search results for later examination
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Notifications DOCSMART'sTM unique architecture makes available a wealth of events (methods) that can be registered against by users. At the document instance level a user can request notification of an event's occurrence. Notification can come in the form of a message to the user's "Message Center" or can trigger the launching of a VBScript or JScript program (which are stored in the vault) or a custom COM or CORBA process. The notification features can be used to implement work-flow processes in the DMS. Register for and receive notification messages for any event [including error events] on any system or documents: Create, View, Check-Out, Check-In, Change Ownership, Rename, Delete, Allow Notification, Allow Execution (for Script Documents)+ hundreds of others Assign notifications to internal scripts or external COM or CORBA processes Easily jump from within notification messages to the document(s) that they refer to
Automation As all the DOCSMART documents are programmable (their properties can be queries and their methods called), automation is extraordinarily simple. VBScript and JScript programs can be stored and versioned directly in the vault, and can be called along with external COM or CORBA process whenever any system or object event of interest occurs. Hundreds of success and failure events are provided in order to allow you to fully automate and integrate DOCSMART into your larger computing environment. Write scripts that can call any language-provided or DOCSMART functionality Every system and document provides dozens of callable methods and properties Store VBScript and JScript directly in the repository Maintain and preserve multiple versions of any Script Object Launch any version of any Script Object that is stored in the repository Launch scripts on-demand or on a timer or on a repeating calendar/clock-based cycle Launch scripts on occurrence of any system or user-generated event Limit the executing of scripts [or just some scripts] to certain users, roles or groups of users
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Help and Documentation Nothing is left to guesswork while using DOCSMART. Complete, well-written documentation is provided for every facility that the product offers. Online, context-sensitive help for every part of the graphical user interface Electronic documentation for all system methods, properties and programming capabilities in WinHelp, HTML, and PDF formats Getting Started Guide Fully and completely documented System Administration Guide
Customization With DOCSMART, each person can customize their view into the vault as well as customize the collection of data fields that are returned when searching it. Combine components using Rapid application development tools E.g.: Visual Basic to develop knowledge management applications Create unique and personalized arrangements of repository data for each user [personalized hierarchies]
Customize lists of repository data [customized tables in hierarchies, search results, activity logs, etc.] Bookmark favorite system or documents for quick and easy look-up Use components like code libraries Develop custom logic on the client or middle-tier Combine your custom code with components using COM/OLE, Servlets or Script languages to glue together
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Collaboration In order to succeed, your organization must communicate quicker and coordinate better. DOCSMART helps you do so by arranging your users into long-term, short-term or ad-hoc groups and assigning them roles-in whatever way works best for your organization. DOCSMART lets you mimic the real world you work in, which makes the system more intuitive, and your users more productive. Message boards to discuss on various topics and documents. Shared work spaces for users. Shared work spaces for roles and groups. Arrange users in groups or groups-of-groups for easy access to, and distribution of, data Assign one or more users to a role for easy access to, and distribution of, data Allow or disallow more than one user to play a role at the same time
Easily add unique, independent, and searchable comments to any system or usergenerated document
Additional Features One of DOCSMART's unique features is its ability to offer completely centralized or decentralized administration. Users can be assigned supervisors just like they are in real life. If an administrator wishes to do so, supervisors can perform some of the work that the administrator
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Comparing the software features gives an insight about the competition prevailing in the DMS market space. Here Syntax Soft Product ViewWise is compared with few of its competitors products.
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SecureDoc focuses only on there security function however Viewwise also provides
multi-tiered security model along with its other features. Omni Doc does not thumb nail option which ViewWise provides. Split view option is present in ViewWise where in 100 of documents can view a single screen. This kind of feature is not available in OmniDoc & Datascan Multi lingual option is present in Documentum but is not there in ViewWise, OmniDoc Datascan & DocSmart. Doc Smart does not have Batch indexing which ViewWise offeres.
ViewWise can be integrated with thirds like ERP but Omni Doc cannot.
ViewWise has a unique search option which can search from any documents like word, excel, etc. Omni Doc can search only by OCR .
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Basically all the companies deal with either all types of documents like hard copies, soft copies, duplications and e-mail or they deal with either of the documents. This question was asked to check how the documents are shared in the company. From the companies surveyed 39% of the companies use hard copies, 42% use soft copies, 6% use duplications and photocopies & 13 % use email. From the companies surveyed 42% of them still use hard copies in their business, thus document management software could help them to convert themselves into paperless office which would directly bring into all the benefits like reduced inventory cost, retrieval time etc and thus would increase the productivity.
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Companies use Record rooms to store the hard copies and use data servers and optical medium to save the soft copies. Here the research focuses to find out how documents are stored in the company. From the surveyed companies 42% companies have Data servers for storage purpose, 35 % use record rooms & 23% use optical media for storage like CDs and floppies.
3. Few of the companies from the surveyed sample whose annual cost of printing, photocopying & daily data back ups run in lakhs are : LS Software WiFi Networks Pvt.Ltd. Simplex Solutions Pvt.Ltd. Micro Village Communications Advanta India Ltd. Bhat Biotech Unique Punch System Pvt. Ltd. Shriram Investment Ltd 1 Lakh 1.5 Lakhs 6 - 8 Lakhs 2 - 3 Lakhs 3 - 5 Lakhs 1 - 2 Lakhs 2 Lakhs 15 Lakhs
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17% For Reference 8% 11% 18% 46% To Print To Update Template for new Doc To Dist. to third party
The companies may use the stored or saved documents for many reasons as shown in the graph above. Here the study focuses to find out the major use of documents retrieved in the companies. 46% use the documents for references purpose, 18% use for printing purpose, 11% us e them to update information, 8% use them as a template for a new document & 17 % use them to distribute to third parties. 5. To check file format of the documents that are shared and managed.
12%
21%
29%
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14 6
File Size
From the surveyed companies the file size that is been shared by the companies is found. From the above graph its clear that 16 companies have shared file size from 0KB1MB, 14 companies have the file size from 1MB-10MB, 1 company had the file size of 10KB-50KB, 3 companies have the size 50MB-100MB, 4 companies had there file size from 100MB-1GB and 6 companies specified there shared file size to exceed 1GB.
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35
15
From the sample surveyed only 15 companies had heard about a Document Management Solution System where as 35 companies were unaware about Document Management System. From the companies which mentioned that they heard about DMS, 2 the few DMS software which they recalled were Documentum which is of EMC , Data Scan Online which is of Stex, Optimus BTs Secure Doc, Humming bird, Cambel and few have internally developed Document Management software.
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The companies that have implemented ERP software are Pradot Technologies
Pvt. Ltd, Compact Software Solutions Pvt. Ltd., Cypher Infotech Pvt. Ltd., Syntel Limited, Sami Labs Ltd. & Unique Punch System Pvt. Ltd. The companies that have implemented CRM are SQA Technologies, Hedge
Street, Cross Domain Solution Pvt. Ltd., Compact Software Solutions Pvt. Ltd. Cypher Infotech Pvt. Ltd., Syntel Limited & Gemplus India Pvt. Ltd. None of the companies covered in this survey have implemented SCM. 5 companies use other enterprise solutions like Agni Software Pvt. Ltd.
use FinAcc an Financial software, WiFi Networks Pvt. Ltd. uses Tally, Micro Village Communications use a Tally package which also offers them with a HR module in it , Shriram Investment Ltd use a software names BOSS Branch Online System & IL & FS use a financial software Match. The remaining 33 companies have no enterprise solutions implemented.
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System -
From the surveyed respondents, LS Software Pvt.Ltd., Orchid Informatics, Essae Technologies, WiFi Networks Pvt.Ltd., Simplex Solutions Pvt.Ltd., Unique Punch System Pvt. Ltd. & Shriram Investment Ltd. would invest 2 5 lakhs for an Document Management Solution Software. Sysfore Technologies Pvt.Ltd., Cross Domain Solution Pvt. Ltd., Gemplus India Pvt.Ltd., Bhat Biotech, Axs Online Pvt. Ltd. are the companies from the sample size who were not in a condition to specify the amount they would invest in the software because it would depend on the functionality provided by the software & to what extend can the software help there business improve in its functioning i.e. by Reducing Storage Costs, Increasing Productivity, Lowering Transaction Time, Reducing Business Operating Costs, Reducing Document Retrieval Time & Faster and easier access to information across the enterprise. Alpha Tech a manufacturing firm and Square One Business Solution an IT company specified that they could only invest 50,000 for these kinds of Document Management Softwares as the document management in these companies is not very complex and even the size of the business is not very big.
The remaining companies surveyed during the research dont feel that Document Management software is not required for their business. .
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respondents had to rate the importance of each factor on a scale of 1-10 where 1 is low and 10 is high. Each graph represents the importance rated for that particular factor.
Document Sharing
12 No of Respondents 10 8 6 4 2 0 1 2 3 4 5 6 7 8 9 10 Importants on 1 - 10 scale 6 7 5 2 4 2 1 4 11 9
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Documents Security
16 14 12 10 8 6 4 2 0 14 10 6 4 4 3 2 5 1 5 6 7 2
No of respondents
10
No of Respondents
6 3 4 3 3 3 4
10
Importants on 1 - 10 scale
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6 4
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CONCLUSION
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The Top player in DMS space in Bangalore. A question was asked to all the responds that whether they knew about or hear about any document management software provider & the software name. The respondents mentioned the names of the companies that are top of their mind. From the surveyed sample it was found that Documentum of EMC2 is the most popular and one on the top DMS providers in Bangalore. Few other players that were mentioned were Datascan.online of Stex, SecureDoc of Optimus BT & Hummingbird .This research objective informs SyntaxSoft Tech about the competitors for their ViewWise product in the DMS market space Bangalore. Investment scope and readiness to purchase in the identified verticals. The readiness to purchase is from the IT/ITES vertical. Companies from this vertical have shown interest towards Document Management Software. Essae Technologies plans to invest in Document management software but the investment scope is not determined Top verticals ready to invest in DMS. From the four verticals that were selected IT/ITES is the top vertical that shows interest in Document Management Solution. Even the Non Banking Financial Company vertical has shown interest in Document Management Solution. Potential clients for DMS software. The Potential clients for DMS are Essae Technologies & Shriram Investments which is a NBFC. Simplex Solutions Pvt.Ltd ,Tricon Infotech Pvt. Ltd. & WiFi Networks
Pvt.Ltd. would be a potential client in future as these companies are still small but have
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ANNEXURE
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