Mission Statement: To become the market leader in the healthcare, dental, scientific and safety indu stries by providing

quality products combined with customer-focused service, at the most competitive prices. Company Overview Livingstone International was founded in 1984 and is a proudly Australian owned company which supplies consumables to the Healthcare, Scientific, Dental, Veterinary, Sa fety, First Aid and Occupational Health & Safety (OHS) markets. Recently Livingstone has started to expand into the international market and now has a customer base that spreads over 57 countries worldwide. Livingstone provides a valued one-stop-shop supply service to over 20,000 active c ustomers located throughout Australia and internationally, servicing dentists, doctors, v ets, first-aiders, schools, universities, nursing homes, childcare centres, pharmacies, hospitals, pathologi es, laboratories, industrial and government accounts. The Livingstone Brand Here at Livingstone we are proud of our own premium quality branded products. We continually try to understand our customers demands and have developed the Livingstone brand in accordance with their needs and wants, with a focus on customer satisfaction. Our Livingstone products are competitively priced and are of premium quality - r epresenting the best value - which has made us market leaders in the healthcare industry. Customer Service The Livingstone group currently employs over 165 experienced staff, who are comm itted to assisting our valued customers. We offer personalised account managers who are t here to service our customers diverse needs specifically. From simply listening to customers thro ugh to pointing them in the right direction with alternative products, Livingstone s staff will pr ovide service and quality that can be counted on. Competitive Price Part of Livingstone s mission is to provide a competitive and flexible pricing icy, which offers the best value for customers. To ensure this we offer customers a range of premium nd inexpensive goods throughout our product ranges. By maximising our buying power across our iverse markets and streamlining our processes, we are able to keep our prices competitive and ass the savings on to our customers. Research and Development To satisfy the needs of the rapidly evolving markets that Livingstone services, we make it a point to pol a d p

monitor and research the development of new products. Due to our diligence in this area we have managed to expand our product range th rough sourcing industry leaders and producing our own Livingstone branded products to meet new customer needs and wants. Livingstone now offers a range of over 65,000 different product s.