BMC ProactiveNet Performance Management Reporting Quick Start Card

This card provides a quick reference to install and configure BMC ProactiveNet Performance Management Reporting. For detailed installation instructions, see the BMC ProactiveNet Performance Management Reporting Installation, Configuration, and User Guide. You must have a basic working knowledge of the Microsoft Windows or Oracle Solaris environment and Oracle Database.

Planning your installation

Plan your installation by reviewing the information in the BMC ProactiveNet Performance Management Reporting Release Notes.

mcell.dir file located in the BMCProactiveNetServerInstallationDir\pw\server\etc folder

gateway.reportengine bpre.fullyQualifiedHostName mc fullyQualifiedHostName:3783

Required components
BMC ProactiveNet server version 8.6.02 Oracle Database 11g R2 BMC ProactiveNet Performance Management Reporting 8.6.02 SAP BusinessObjects Enterprise XI 3.1 SP3 You can install it using the version and license provided by BMC on the EPD page. BMC recommends to install all these components on different computers.
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The fullyQualifiedHostName is the full name of the computer where you have installed BMC ProactiveNet Report Engine. Reload the mcell.dir file using the following command:
mcontrol -n cellName reload dir

In the Administration View of the BMC ProactiveNet Performance Management, edit the propagation policy for All_Events so that it specifies the name of the computer where you have installed BMC ProactiveNet Report Engine in the Propagate to One Of list. made in the hosts file (for Solaris, it is at /etc; and for Windows, it is at \WINDOWS\SYSTEM32\drivers\etc).

Note: Ensure that the entry for the fullyQualifiedHostName is

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Installing BMC ProactiveNet Performance Management Reporting

Install BMC ProactiveNet server. For more details, see the BMC ProactiveNet Getting Started Guide. 2 Install SAP BusinessObjects Enterprise XI 3.1 SP3. 3 Install Oracle Database 11g R2. 4 Create a database user with appropriate rights by running the create_user_with_grants.sql script. It is a part of the BMC ProactiveNet Report Engine installation files and is located in the Reports\Util\DatabaseScripts folder. The syntax is:
@fullPathOfcreate_user_with_grants.sqlFile userName password

10 At the command line, change the current directory path:

For Windows, BMCProactiveNetReportEngineInstallDir\bin\reportsCLI For Solaris, BMCProactiveNetReportEngineInstallDir/bin/ reportsCLI 11 Run the following command:
cell_config add -name cellName -hn hostName -p 1828 -k mc -e production

The hostName is the name of the computer on which the BMC ProactiveNet cell is installed.
12 If you have installed Oracle Database and SAP

where userName is the name of the new database user that you want to create. To install BMC ProactiveNet Report Engine, run ReportEngine8.6_b<buildnumber>.exe (Windows) or sh ReportEngine8.6_b<buildnumber>.bin command (Solaris). The files are located in the \Reports\ReportEngine folder. 6 Follow the instructions on the wizard pages. You need to enter the following information: operations that you want to perform including installing BMC ProactiveNet Report Engine and importing the latest universe and reports database connection information such as the database computer name, default port number 1521, and account details of the user that you created using the script in step 4. local host timezone directory where you want to install the product authentication details to connect to the computer on which you have installed SAP BusinessObjects Enterprise 7 Add the BMC ProactiveNet Report Engine gateway entry to the
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BusinessObjects on different computers, install the Oracle Database client on the computer where you have installed SAP BusinessObjects. Otherwise, you need not install it. 13 If you have installed the Oracle Database client, update the tnsnames.ora file located in the Oracle_Home\Network\Admin folder with the database connection details in the following format:
<addressname> = (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(Host = <hostname>)(Port = 1521)) ) (CONNECT_DATA = (SERVICE_NAME = <sid>) ) )

Note: You can also establish the connectivity between the database

and SAP BusinessObjects Enterprise using other methods as per your organization's specifications.
14 Save the file and close it.

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Configuring SAP BusinessObjects

Launch SAP BusinessObjects Designer, and enter the authentication details. On the File menu, click Import to import the universe from the repository. Select an appropriate universe folder, and select BMC ProactiveNet Performance Management universe to import. Specify the path where you want to import the selected universe, and import it. In SAP BusinessObjects Designer, on the File menu, click Parameters. Create a new connection, and follow the instructions on the wizard page. You need to: select Oracle client as the database middleware. enter the details of the database user account that you created using the create_user_with_grants.sql script and the addressName that you specified in the tnsnames.ora file. specify the configuration parameters and custom parameters. In SAP BusinessObjects Designer, on the File menu, click Export, and export the updated universe back to the repository.

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Select Full Control to provide full access rights to the backup file. Click Select All, and select the Import all objects that belong to the selected categories check box. Select BMC Service Assurance. Select appropriate options until you finish backing up the selected objects as a BIAR file. If you want to back up specific reports, launch SAP BusinessObjects Enterprise Java InfoView, and enter the authentication details. Click Document List and navigate to Public Folders => BMC Service Assurance, and select the appropriate reports that you want to specifically back up. On the toolbar, click Organize => Copy. On the left pane, select the My Favorites folder, and click Organize => Paste. The selected reports are backed up. You can move them to the new universe after you import it.

13 To delete the working folders of the existing universe,

Note: If you have any questions with SAP BusinessObjects, contact

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BMC Software Customer Support for assistance.

Upgrading BMC ProactiveNet Report Engine version 8.5 to 8.6.02

Before upgrading BMC ProactiveNet Report Engine, you must first back up your existing universe and other folders, and then delete them from your server. To back up the existing universe and other folders, launch SAP BusinessObjects Import Wizard, and select BusinessObjects Enterprise XI 3.x. as the source. 2 Enter the authentication details to connect to the computer on which you have installed SAP BusinessObjects Enterprise. 3 Select Business Intelligence Archive Resource (BIAR) File as the destination, and specify the location to save the backup file. 4 Select Import Corporate Categories, Import folders and objects, and Import Universes as the objects to import.
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launch BusinessObjects Enterprise Central Management Console, and enter the authentication details. Under Organize, click Folders, and delete the BMC Service . Assurance folder. Under Organize, click Categories, and delete all the categories. Under Organize, click Universes, and delete the BMC ProactiveNet Performance Management universe. Under Organize, click Connections, and delete the connections that you have created for the universe. Install BMC ProactiveNet Report Engine. See Section 3 of this Quick Start Card for more details. If you have made any changes to the BMC ProactiveNet Performance Management universe 8.5, make those changes manually to the BMC ProactiveNet Performance Management universe 8.6.02. If you have backed up any specific reports, move them to the appropriate folders of the new universe.

Copyright 2011 BMC Software, Inc. BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. SAP and BusinessObjects are registered trademarks of SAP AG in Germany and in several other countries.

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