BDIT ASSIGNMENT

Procter & Gamble

Submitted to: Prof. Deepali Bharadwaj Submitted By: Group - 5 Ruchy Singh(191050) Surbhi Grover(191058) Aditi Goyal(191063) Ambika Gupta(191067) Manpreet Bedi(191096) Shelly Jain(191111)

Table of Contents
CONTACT INFORMATION ....................................................................................................................... 3 COMPANY PROFILE ................................................................................................................................ 4 Operations ................................................................................................................................................. 5 ORGANIZATION CHART.......................................................................................................................... 6 KEY FINANCIALS...................................................................................................................................... 7 IT Budget for 2011........................................................................................................................................ 8 Revenue wise Breakup of Business Segments (in $ Millions) ................................................................. 8 Segments ................................................................................................................................................... 9 Beauty ........................................................................................................................................... 9 Grooming ...................................................................................................................................... 9 Health Care ................................................................................................................................... 9 Snacks and Pet Care ...................................................................................................................... 9 Fabric Care and Home Care ........................................................................................................ 10 Baby Care and Family Care ......................................................................................................... 10

Major Products & Services ......................................................................................................................... 11 Major Products ........................................................................................................................................ 11 Major Brands: ......................................................................................................................................... 11 SYSTEMS USED ....................................................................................................................................... 12 RIGHT PARTY CONTACTS .................................................................................................................... 15

CONTACT INFORMATION
Address: 299 East 6th Street Cincinnati (513) 983-0778 (513) 983-1100 Website:
www.pg.com

Phone Number:

COMPANY PROFILE
Procter & Gamble (P&G) is a Fortune 500 American multinational corporation headquartered in downtown Cincinnati, Ohio and manufactures a wide range of consumer goods. In 2011, P&G recorded $82.6 billion dollars in sales. Fortune magazine ranked P&G at fifth place of the "World's Most Admired Companies" list, which was up from sixth place in 2010. Procter & Gamble is the only Fortune 500 company to issue C Share common stock. The Procter & Gamble Company provides consumer packaged goods in the United States and internationally. The company offers beauty products, such as cosmetics, female antiperspirant and deodorant, female personal cleansing, female shave care, hair care, hair color, hair styling, pharmacy channel, prestige products, salon professional, and skin care products under the Head & Shoulders, Olay, Pantene, and Wella brands; and grooming products, including electronic hair removal devices, home small appliances, male blades and razors, and male personal care products under the Braun, Fusion, Gillette, and Mach3 brands. It also provides health care products comprising feminine care, gastrointestinal, incontinence, rapid diagnostics, respiratory, toothbrush, toothpaste, water filtration, and other oral care products under the Always, Crest, and Oral-B brands; snacks and pet care products under the Iams and Pringles brands; fabric care and home care products consisting of laundry additives, air care, batteries, dish care, fabric enhancers, laundry detergents, and surface care products under the Ace, Ariel, Dawn, Downy, Duracell, Gain, Tide, and Febreze brands; and baby care and family care products, such as baby wipes, diapers, paper towels, tissues, and toilet paper products under Bounty, Charmin, and Pampers brands. The company sells its products in approximately 180 countries through retail operations, including mass merchandisers, grocery stores, membership club stores, drug stores, department stores, salons, and high-frequency stores. The Procter & Gamble Company was founded in 1837 and is based in Cincinnati, Ohio.

Operations
As of July 1, 2011, the company's operations are categorized into two "Global Business Units" with each Global Business Unit divided into "Business Segments" according to the company's 2011 Annual Report. Dimitri Panayotopoulos is Vice Chairman of Global Business Unit

Beauty segment Grooming segment Health Care segment Snacks & Pet Care segment Fabric Care & Home Care segment Baby Care & Family Home Care segment

ORGANIZATION CHART
CEO Robert McDonald Director Johnathan Rodgers Director Rajat Gupta Director Patricia Woertz Director Kenneth Chenault Director Ernesto Zedillo Director Scott Cook Director James McNerney Director Angela Braly Director Susan Hellmann Director Margaret Whitman Director Mary Wilderotter CFO Jon Moeller CIO & Global Services FP Product Supply YS CTO BB Brand Building MP Consumer & Market Knowledge JL Customer Business Developmen... RF Design PD External Relations CH Human Resources MN Product Supply KH Grooming & Shave Care PL Treasurer TL Control VS Fabric Care JM Home Care DT Asia DH Central & Eastern Europe & M... LP Latin America & Global Club,... JU North America MH Greater China SS Western Europe GC Special Assignment RJ Personal Beauty GD Discounter & Pharmacy Channe... MLFM Baby Care MR Global Female Beauty VD Oral Care CP Duracell SA Wal-Mart JS Braun, Beauty & Grooming JG Family Care KP Health Care TF Retail Hair Care & Color CJ Feminine Care SB Prestige JC Global Snacks & Pet Care DR Research & Development SM Corporate NS

Legal & Secretary DM Diversity & Services LCH Global Business Units DP Operations WG Special Assignment ES

KEY FINANCIALS
Revenue for 2011 is $82,559 million.
2011 Revenue % growth Net income % growth 82559 4.59% 11,797 -7.37% 2010 78938 2.93% 12,736 -5.21% 2009 76694 -3.23% 13,436 11.27%

Revenue(in $ millions)
83000 82000 81000 80000 79000 78000 77000 76000 75000 74000 73000 2011 2010 2009 Revenue

Net income(in $ millions)

14,000 13,500 13,000 12,500 12,000 11,500 11,000 10,500 2011 2010 2009 Net income

IT Budget for 2011

2011 2010 2009 Expenses (in $ 2889.565 2762.83 2684.29 millions)
IT expenses have shown a rise of $127 million than 2010 expenses.

Revenue wise Breakup of Business Segments (in $ Millions)

Segments
The Procter & Gamble Company is a global manufacturer and marketer of branded consumer products. The company markets its products in over 180 countries spanning Americas, Europe, the Middle East and Africa (EMEA), and Asian region. The companys segments are classified into six divisions, namely:

Beauty: The beauty business is comprised of cosmetics, deodorants, prestige fragrances, hair
care, personal cleansing and skin care. Beauty net sales increased 3% to $20.2 billion on unit volume growth of 4%.

Change vs. Change vs. 2010 Prior Year Prior Year n/a +4% n/a +3% Volume Net sales $20,157 +3% $19,491 +3% -1% $2,712 +2% Net earnings $2,686 ($ millions) 2011

Grooming: The grooming business includes blades and razors, face and shave products,
beauty electronics, and small home appliances. Grooming net sales increased 5% to $8.0 billion on volume growth of 3%.

Change vs. Change vs. 2010 Prior Year Prior Year n/a +3% n/a +1% Volume Net sales $8,025 +5% $7,631 +3% Net earnings $1,631 +10% $1,477 +9% ($ millions) 2011

Health Care: The health care business includes feminine care, oral care and personal health
care. Health Care net sales increased 5% to $12.0 billion on 5% growth in unit volume.

Change vs. Change vs. 2010 Prior Year Prior Year n/a +5% n/a +3% Volume Net sales $12,033 +5% $11,493 +2% -3% $1,860 +1% Net earnings $1,796 ($ millions) 2011

Snacks and Pet Care: The snacks and pet care business includes pet food and snacks.
Snacks and Pet Care net sales increased 1% to $3.2 billion on a 1% increase in unit volume.

($ millions) 2011

Change vs. Change vs. 2010 Prior Year Prior Year

Change vs. Change vs. 2010 Prior Year Prior Year n/a +1% n/a -2% Volume Net sales $3,156 +1% $3,135 +1% -26% $326 +39% Net earnings $241 ($ millions) 2011

Fabric Care and Home Care: The fabric care and home care business includes air care,
batteries, dish care, fabric care and surface care. Fabric Care and Home Care net sales increased 4% to $24.8 billion on a 7% increase in unit volume.

Change vs. Change vs. 2010 Prior Year Prior Year n/a +7% n/a +6% Volume $23,805 +3% Net sales $24,837 +4% $3,339 +10% Net earnings $3,009 -10% ($ millions) 2011

Baby Care and Family Care: The baby care and family care business includes baby
wipes, bath tissue, diapers, facial tissue and paper towels. Baby Care and Family Care net sales increased 6% to $15.6 billion on 8% volume growth.

Change vs. Change vs. 2010 Prior Year Prior Year n/a +8% n/a +7% Volume $15,606 +6% $14,736 +4% Net sales -3% $2,049 +16% Net earnings $1,978 ($ millions) 2011

Major Products & Services

Major Products
Beauty: Grooming: Cosmetics Deodorants Hair care Personal cleansing Prestige fragrances Skin care Health Care: Feminine care Oral care Personal health care Pharmaceuticals Fabric Care and home care: Air care Batteries Dish care Fabric care Surface care Blades and razors Electric hair removal devices Face and shaving products Home appliances

Snacks and pet care: Snacks Pet food

Baby Care and Family care: Baby wipes Bath tissue Diapers Facial tissue Paper towels

Major Brands:
Beauty: Head & Shoulders Olay Pantene Wella Health Care: Actonel Always Crest Oral-B Fabric Care and home care: Ariel Dawn Downy Duracell Gain Tide Grooming: Braun Fusion Gillette Mach3 Snacks and pet care: Iams Pringles

Baby Care and Family care: Bounty Charmin Pampers

SYSTEMS USED
Major Vendors for Procter & Gamble are Oracle, Hewlett Packard(HP), SAP, Accenture, BT Group, CISCO systems. System name: Oracle Database

Vendor: Oracle Technology: Oracle Database(PL/SQL ), Oracle Partitioning, Oracle Real Application Clusters In use since: N/A Usage: Oracle technology had a big impact on how P&G managed the mission-critical data. Through compression, P&G is using one-tenth as much storage space as before, and thanks to query rewrite, aggregates refresh five times faster. Other benefits are: 1. Leveraged Oracles key capabilities for supporting very large databases, with materialized views with query rewrite as the aggregation engine of the new solution 2. Lowered processing time for data aggregation by a factor of 5x, ensuring that aggregate data is available for the start of the work day 3. Reduced storage space to one-tenth of its past size, lowered storage costs, and significantly reduced the consumption of common resources through Oracle Partitioning and table compression 4. Used Oracle Partitioning to organize data efficiently and maintain the data warehouse in continuous, around-the-clock operation 5. Increased data availability and processing speed through Oracle Real Application Clusters

System name: Adaptive Enterprise strategy

Vendor: Hewlett Packard(HP) Technology: Run data centers and information technology infrastructure, to provide desktop and enduser support, and to oversee network management In use since: N/A Usage: The Adaptive Enterprise strategycovers a new set of products and services that HP asserts will help companies tailor computer and network systems to provide more flexibility. HP said it will collaborate with technology companies such as BEA Systems, Cisco Systems, Oracle and SAP, as well as consulting firms such as Accenture and BearingPoint, to provide IT services that can be quickly adapted to changing business needs.

System name: SAP HANA & APO

Vendor: SAP Technology: ERP ABAP 4, Netweaver platform In use since: N/A Usage: The company will cut costs, drive growth in its business and innovate more as a result of the new agreement with SAP, which covers software, maintenance, software development and consulting. It will also be able to more easily and quickly develop new SAP-based software and standardize it across the business. P&G uses SAP enterprise resource planning, supply chain and financial software. Other key applications include Oracle databases and customer relationship management software. It operates a European shared service center in Newcastle. System name:Accenture Business Process Outsourcing,Accentures Service Management and Service Integration Delivery Model, Accenture Customer Innovation Network, Accenture Technology Labs, Accenture Global Delivery Network, Accenture Delivery Suite for Outsourcing, Accenture Rapid Transition Suite

Vendor: Accenture Technology: Proprietary P&G virtual solutions application, Centronic, SolidWorks, 3DStudioMax, Virtools, Photoshop, UGS JT, CAD packages, JDA POG In use since: N/A Usage: Under a multi-year arrangement with P&G, approximately 60 resources from Accenture Business Process Outsourcing worked closely with GBS to transitionand now manageP&Gs virtualsolutions content delivery and facilities services. Accentures scope of services has included: Providing high-end projectmanagement. Transitioning the operations of existing virtual reality facilities to Accentures global team. Overseeing the design, development and operations of new virtual reality facilities and 3-D store environments in key P&G locations. Creating, integrating, delivering and storing virtual reality content. Providing virtual reality software and platform development, break/fix and maintenance services. Managing third-party facility andtechnology vendors involved inservice delivery. To carry out these activities, Accenture has applied a hybrid on/offshore delivery model.

System name:Outsourcing of VoIP, Internet services, remote access, audio and videoconferencing and some security services like firewall and anti-virus

Vendor: BT Group Technology: LAN, WAN Infrastructure In use since: N/A Usage: The Company runs a Web portal where inventors can submit product ideas to the company and has a broad collaboration plan in place that includes blogs, wikis, presence-enabled unified communications and telepresence. But those plans won't realize their potential without a top notch network, as P&G's newly announced $650 million outsourcing deal with BT Group suggests. The agreement announced gives BT control over a wide swath of networking capabilities, including LAN and WAN network infrastructure and management at more than 1,100 locations in more than 80 countries. BT will run P&G's VoIP, Internet services, remote access, audio and videoconferencing and some security services like firewall and anti-virus. System name: Cisco TelePresence

Vendor: CISCO Systems (Cisco Internet Business Solutions Group (IBSG)) Technology: Cisco ACNS, Cisco Networking Technologies In use since: N/A Usage: For the advantages of getting tailor-made solutions, P&G has granted IBSG unprecedented access to its employees and managers. Cisco, meanwhile, invests time and resources upfront to test ideas that are scrapped more times than not, and that arent guaranteed to result in sales. The projects that made the cut have resulted in notable successes: P&G has saved millions of dollars a year and accelerated its business processes by using Cisco TelePresence as a collaboration tool. It has installed more than 80 units worldwide, more than any company other than Cisco. the launch of Brauns Silk-pil epilator generated considerable media buzz for very little cost when P&G conducted the event via Cisco TelePresence, bringing together a German dermatologist and top Russian beauty editors, who wrote enthusiastically about the unique experience. When P&G moved its Latin American headquarters to Panama, it partnered with CiscoIBSG to build Virtual Expert kiosks based on Cisco TelePresence to address compensation and moverelated problems. The kiosks connected expatriate executives with employee services experts in Costa Rica, dramatically improving the quality of service and the time required for problem resolution. P&G invests heavily in consumer researchconsumer insight is one of its five core competencies. When P&G wanted to enable remote consumer interviews, it partnered with Cisco IBSG to pilot virtual research stations, improving productivity and extending the global reach of its researchers.

 Cisco IBSG took the burden off P&G to set up a pilot for Tide Dry Cleaners, P&Gs firstforay into retail cleaning. IBSG designed the store infrastructure, featuring digital media and 24-hour RFIDenabled lockers, in just 60 day

RIGHT PARTY CONTACTS